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1.0

Based on 30 opinions finded in 1 websites

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Nº 2564 in 2812 in Glasgow City

Nº 87 of 90 American in Glasgow City

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor301.0

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Got zinger box meal and family bucket total for order £32.98 I swear everything tasted like it was dusted in curry powder

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ROBERT C . 2024-06-15

MORE AT TripAdvisor

Horrible, burt, rubbery and greasy. It's harder to make the food that bad. The food had cleared been mad days before hand and reheated. Strong recommendation to change management.

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Michael H . 2024-05-24

MORE AT TripAdvisor

Staff is appalling, never been spoke to by another with such attitude talk about from a member of staff who’s supposed to be welcoming and respectful. I had fingers clicked at me and treated like a piece of sh*t as if it was my fault that my juice wasn’t ready with my meal , which then took her 20 seconds max to fix. Overall the place has never been clean when I have ever came here , bins full food over tables and floors , juice all over the floors and not been clean , the kiosks never work and it’s not even work order through the staff , wouldn’t recommend and would love to know how this place has a clean inspection passed.

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Johndavid B . 2024-01-07

MORE AT TripAdvisor

Just left your restaurant my husband went up to order and was told yous didn’t have chicken fillets atall so my husband came back out to the to ask what I wanted instead I opted for the burger so he went back and ordered the burger meals with boned chicken through the card machine paid £30odd pounds to then go to the counter to be told there wasn’t anything apart from rice chips etc so had to then get a refund .. as soon as they even walked in I noticed the girl standing talking to him while eating an ice cream while the other girl was leaning over the counter now that isn’t very professional he was also told there wasn’t any managers in so if that’s what your staff are doing (eating ice cream) while there’s no manager in then I think that is a disgrace thank god we didn’t go through just eat as even my last just eat order was a shambles to when everything asked for was wrong when I phone up spoke to a manager and he was really nice and told me to mention his name the next time I order can’t remember his name though

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Sharon M . 2023-11-13

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Drive through with voucher. Ordered my food went to window handed voucher to young man and got a f_ck sake. Hw walked off had a mone to some workers. I asked if there was a problem and got a no with a attitude, after another chat with which I think was his supervisor he turn and said f_ck sake man. At this point I told him not to bother and drove off as I didn't want to put my young son with in range of language like that. This young man needs sacking or retraining.

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Mick K . 2023-11-04

MORE AT TripAdvisor

Stopped in for take out. Stood for a good 10 minutes waiting to order while every staff member in the place occupied themselves sorting Just Eat orders. When we finally were served, the way the staff spoke to us was disgusting. Had to ask twice for our drinks. Got order home and few items were missing. Tango orange was brown. What we did receive was cold and definitely not worth the 40 quid it cost.

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Louisewilson84 . 2023-10-26

MORE AT TripAdvisor

Called in with the family to.eat in. Went to wash our hands before eating, no soap in any of the bathrooms, men's, ladies or family. Told the staff. One guy went in and pulled open the dispenser in the family toilet, but couldn't get any soap out. Left it. He came back to serve without washing his hands. Nobody in the kitchen had a hair net on, nobody had gloves on.

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Di and Mike A . 2023-10-10

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Received our food, which was presented to us cold and the order had been delivered incorrectly. On politely drawing this to the attention of the young girl who took our order, I was abruptly told, “the order was correct !” After I insisted that the order was indeed incorrect , did she reluctantly changed the order, however I now wish I had gone elsewhere as the quality of the food was rank as to was the food temperature ! All this for the privilege of £22.00 for two burger meals. I could have purchased two nice fillet steaks from the supermarket for less ….and at least they would have been freshly cooked and hot ! High time KFC employed a mobile manager to pay these restaurants a surprise visit, to crack the whip …! If the £22.00 was deducted from their salaries, I suspect the quality and presentation would improve rapidly !

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WildroverTG . 2023-04-23

MORE AT TripAdvisor

Gave this place a wide berth for a year or so as it was slow and I’d had issues with orders before, cold food, meagre portions anyhow- Decided to try again tonight…. Went through drive through, ordered 5 piece boneless banquet paid 7.99. Paid cash- no receipt given- got food and drove home to find 2 and a bit pieces of chicken and 14 chips inside box with some warm chicken balls. Tried calling but- Contact number given on websites doesn’t get answered and just rings off to a funny beep- at the end, Do yourself a favour and go elsewhere

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luciej854 . 2023-03-08

MORE AT TripAdvisor

Called deliveroo and they said that the order was sent over 2hours we were told order was on it's way Was delivered and cold driver was unhappy he blamed deliveroo I tried calling KFC they hung up on me. They would not return my call even after 2.5 hours

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georgeo900 . 2022-12-23

MORE AT TripAdvisor

Zero stars deserved! Ordered via deliveroo, took two hours, wrong order, missing items, no bun with burger! KFC not interested in rectifying, told to contact deliveroo! Its not deliveroo that makes the orders up!! Avoid, dont waste your money on this place.

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michellenD8425RH . 2022-11-27

MORE AT TripAdvisor

Have ordered for delivery three times. The first time. it was about 20% wrong. The second about 40% and the last time, this evening, 90% was wrong. Never again. Looking at the other reviews everyone seems to have the same issue. Every part of the delivery was wrong apart from the fries. DO NOT GET A DELIVERY FROM THIS STORE.

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STP1968 . 2022-07-30

MORE AT TripAdvisor

Picked up a mega bucket for one on the way home from work tonight. Got home to find only 3 pieces of chicken in a large box with some chips. Ripped off well and truly. Will give KFCs a miss from now on in favour on McDs. If your buying anything here and I would advise not to - check the contents before leaving

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stevebO3825GA . 2022-06-10

MORE AT TripAdvisor

We had a bucket, in which the chicken was tasty, and the fries pretty poor - probably the worst from any fast food place I've had. Good job we were not there for them, but I'd try ordering things without them in future. Also it seems odd that KFC don't do deserts of any form - we went across the road for McFlurry's afterwards!

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David R . 2022-03-29

MORE AT TripAdvisor

Starts with no screen to review your order, the sound on the speaker is horrific and the drive thru is super tight - they are the highlights. Ordered large meal with pepsi, got medium drink as no large cups with pepsi max as 'don't do pepsi' - no mention of either of these on ordering - why!! Chips freezing and chewy, burger was cold and filling was wrong, so basically nothing was right. Went into complain and the place was filthy front of house and behind the counter. If that is what you can see customer side then behind the scenes I dread to think. Been here a few times and always vowed not to go back - KFC do you not have standards checkers for individual branches ? If you do please do a surprise visit here and prepare to be shocked how your brand name is being tarnished

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alans946 . 2022-01-23

MORE AT TripAdvisor

Went in here with my wife, the floor was littered with rubbish and the bins were overflowing, there were 15 delivery drivers at one point and I couldn't get near the counter to get served, some didn't even have a mask on, as we were eating one of the drivers thought she would rest against the wall where we were sitting with no thought for distancing. The delivery drivers should have a separate window to pick up their orders.

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BlueboyG . 2021-12-28

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Ordered two meals via drive through,they gave us the wrong order ,only realised once we got home .we stay about 5mis away ,food was cold and the drinks were flat and warm The girl that served us via drive through was to busy chatting and didn't acknowledge us ,then gave us the wrong order,no smile hello, nothing just busy chatting.Very very poor service and food.This is the second time they got our household order wrong.Last time ,they got my son's order wrong.Avoid, Avoid

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soufias2016 . 2021-12-11

MORE AT TripAdvisor

Was the worst meal ever had at KFC Springburn asked for fillet meals got fillets no roll don't think fillets could fill roll meal was frozen chips looked like they had been refried and meal was cold got a zinger meal no dressing on it was totally pathetic never again and I would advise anyone to not waste your money to think my daughter worked for them as well

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Tara1963 . 2021-07-24

MORE AT TripAdvisor

Unfortunately this is my local KFC. It is chaotic, disorganised- basically a disaster. Umpteen visits - they get your order massively wrong every time. 3 times in the last 2 weeks they’ve given us Pepsi Max that tasted like water. And when you complain that...

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CaroleG607 . 2021-07-15

MORE AT TripAdvisor

Went to this kfc in Darnley would not recommend at all states that they shut at 11 but they don’t have any chicken just after 10 no customer service skills whatsover only got told this via a just eat driver absolute shambles of a place...

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Ashleyjag . 2021-07-10

MORE AT TripAdvisor

Bought a £16.99 family bucket on 26/06/2021 and was shocked to get dried out chicken not the usual moist chicken I expected especially as restaurant was very busy. I’d recommend the side salad it was delicious and very tasty thank god something was edible. Wouldn’t...

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Anne123abc . 2021-06-28

MORE AT TripAdvisor

I'm not one to write a bad review but nothing ever changes and nothing get done to change how bad this place actually is, I have been here many times as kfs is a favourite of mine but NEVER have I ever received and anything...

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collumamylouise . 2019-11-30

MORE AT TripAdvisor

Absolutely freezing food, did not contain the right foods. Took forever and shocking service, needs closed.

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shshusyav . 2019-09-13

MORE AT TripAdvisor

Absolutely horrendous! Food, litter, cutlery, paper strewn ALL over everywhere inside and outside this so called restaurant! My husband had to clear his own table. Plenty of staff but no work being done here! One woman worker asked one of the younger male worker to...

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Fruitloaf . 2019-02-26

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Chaotic ordering, receipts weren’t given out to customers waiting so as a result people were being shouted “ who ordered this”.... waited ages on food, got it eventually stone cold , staff rude and management not any better, avoid avoid avoid

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garywT4067EO . 2018-09-05

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Waited for ages for cold food. Stone cold. And pink chicken. Juice still coming out the chicken breast (zinger burger)that my son was about to eat! the whole 4 of us had cold food . Ridiculous . Complained but just moaned at staff dont give...

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bornanangel2010 . 2018-08-26

MORE AT TripAdvisor

Doubt we will ever come back to this kfc. Items are always out of stock, can’t read order properly, took 3 tries to get our order right & it was only 2 seperate meals, nothing extra. This has happened on a good few occasions now...

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Gill-Lenn-21 . 2018-03-14

MORE AT TripAdvisor

We ordered the chicken fillet burger meal, boneless banquet meal and zinger burger meal here to take away. The chicken fillet was tiny and took up half the roll. It was like one piece of their chicken fillets you get in the boneless banquet meal....

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Jan M . 2017-08-22

MORE AT TripAdvisor

Staff are so angry. They just don't want to be there. Tut and huff when you ask for something or need some advice You wait ages on the order.

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Arlene M . 2017-08-09

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Got 2 meals and the chicken was like eating rubber, cheap chicken and tasted like it wasn't even cooked fully, soggy chips and rolls tasted stale. Overall disgusting

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MrRobbie08 . 2017-07-17

MORE AT TripAdvisor

Popped in at just after 7PM , was fairly quiet, no breasts of chicken available, some staff with carefree attitude , bins full sinks filthy.

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Jimbo913 . 2017-07-04

MORE AT TripAdvisor

We came here and had spicy breaded chicken wings (can't remember what they were called exactly) and I was about to eat one and noticed it was red inside, it looked raw. We went back and complained for them to tell us it was bruised...

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Ari-banana123 . 2016-11-12

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