Kfc in Glasgow City

terrible tried to change address as was wrong address

Went into the KFC for food and was given excellent service by all employees, the quality of service in this kfc compared to the one in Argyle Street. One of these employees I believe is named Jamie.

no dips in any of the meals yet again!

There was no chips with it, just can’t seem to find phone number to phone yous, very very upset, paid a lot of money for my order, want my chips….

3 hour delivery time, how do i receive a refund for this order?

meal for 2 comes to 36 quid- joke. bottle of coke missing at 3.49. chicken bites at 3.99 missing.

Full meal missing for my son. Very frustrating when he chose it as a treat and ended up with no dinner!

3 bottles of drink missing got 1 can instead

Food was missing items as usual! Chicken was solid brick hard couldnt even bite in to the burger, the wrap looked as though it had we flung off a walk absolute waste of £40 never be ordering for here again far to many times now somethings went wrong.

Tried to use my Blue light card. 1st member of staff was young and was no help at all .. tried again myself to no success .. approached staff again .. was told to use order board and scan my card .... Hate the boards to start with .. end result .. payed FULL price as NO option to scan my card. Not happy with KFC and Blue light. Also signal on phone to access blue light card and KFC app was crap.

The Great Jamie Spence Made my experience stupendous. Have contacted him and will only be coming when he is working. Give him a big raise.

Food was only slightly warm ..grandson was very disappointed

Once again the KFC clowns excelled themselves. I ordered a Double Gravy bucket yes you guessed it no gravy!!!! Which ruined my enjoyment of the meal. Come on KFC London Road Glasgow. Must do better!!!

It would be nice if delivery driver would say thanks for the tip.

Ordered through the drive thru, got a boneless feast, got home to find no chips! £25 and to receive no chips. I live too far away to go back! So incompetent.

Once again London Road missed a item from the order, the mist important, the gravy , never again

FORGOT MY FOOD WHEN I AM ACTUALLY RAVENOUS AND COULDN’T SEND SOMEONE OUT WITH THE FOOD and not even gave me a refund 😭😭😭😭

Ordered a boneless box at £25.99 and paid another £5.99 for extra hot wings. They sent the hot wings and left out the boneless chicken. Like why would I order a boneless box if I just wanted wings. Need a degree in stupidity to work there

delivery driver was very pleasant!

no sundays again wasnt working laat time

Tango can was missing and the options for things missing didn’t include the cans

There should have been 2 portions of popcorn chicken in my order and both were missing. Not the first time we’ve had missing items from this restaurant so won’t be using again.

The food is very salty, to salty. Can not even eat that! waist of money

Hi was charged for 2x smoked bbq dips and never received any

Half the popcorn chicken missing out the large popcorn chicken meal. Less than half. Shocking. Had to give ma other kid the chips from the other meal due to this. 24 quid for 2 meals n half the chicken. Shambles man

no fries with order. 4 missing fries

Food was cold and chicken was very dry … I keep thinking il give it one more try .. but no that’s it won’t be ordering again from here

Driver was a really nice person,food was great

Waited 2 hours for delivery for it not to turn up and to be marked as delivered !!!!

Delivery driver was very polite and professional. Food was hot and tasty.

Order missing items. Delivery driver was rude & unhelpful.

Didn’t know address Don’t understand why?? If no cookies written on receipt attached to order refund should be given. 2 drumsticks!! What a disgrace!,,

I received the wrong order completely from what I requested, plus the food was totally inedible and had to be binned. After spending £30 on this order, I am unsatisfied especially with customer care as they haven’t responded to my complaint

Roll burnt black and chicken doesn't taste right. Very very small portion of chips.

once again missing an item from my order

My food was delivered to the rong address

Terrible customer service from KFC…. They pushed it all onto Just Eat..!!!

Missed can of juice and fillet burger was thrown together

ordered the 6 piece double bucket , got 5 drumsticks, no coleslaw in the order. the regular popcorn was half filled with chips, like a child's

Had a few really poor service experiences in this KFC and the manager was very poor at resolving any issues

Food was absolutely shocking will not be ordering from here again. I’m disgusted to be honest the food was cold and in the chicken wrap there was pink inside the chicken which made it not eatable.

Got the 2 Signature Wraps and Fries for £10…yet they forgot the fries…

Was lovely but the forgot my gravy and can of juice

Little complaint that the Driver heard my dog bark and dropped the cans of tango and Pepsi max then ran away, so we lost two drinks

Very poor service, I had to contact the courier via the app as they were lost, I could see they were sitting about 2mins from our address. I then had to give them directions which they didn’t understand and drove straight past our offices which are clearly sign posted. The courier finally phoned me and took another couple of minutes to drive back down the road where I was waiting outside the gate. All the food was cold and one of the meals wasn’t delivered, SHOCKING SERVICE

Basura absoluta pidió 4 piezas de pollo y papas fritas específicamente dijo que no hay baquetas, pero ¿qué llegó? Cuatro baquetas y patatas fritas. Es la última vez que malgastaré dinero en esta mierda. Comida en Bin . Si no hubiera podido dar estrellas lo haría

worst chicken I've ever had from here, put me off KFC altogether

Food was really nice thank you to staff and delivery driver very much appreciated

Driver couldn't hear me telling code as was too busy chatting to his misses on the phone.

All chicken was so dry we could not eat it. The chicken skin was so hard. The chips and gravy were fine. This cost me over £30 and I am looking for a refund on the 10 pieces of chicken. I think the chicken has been made ages ago and has all dried up.

I didn’t receive my full order had two missing items. I’ve been in touch with just eat about this and sent them photos of my receipt and the order bag and the items I received to show what was missing.

The chips were black and frozen and the chicken was so dry I couldn’t eat it the meal was a waste of money which I would like back

Everything was nice just chicken fillets were small

Driver was nice I’ll order again maybe tomorrow I want the same guy he was nice

my zinger burger the chicken had no batter on it so it was extremely dry

Order did not arrive even though it says delivered

food was still warm and the driver was lovely

very late driver could not speak well just binned food as driver did not understand what we said

Order incomplete again, this is the second time

Food tasted good but I received a very small portion of fries. Seems to be the norm for KFC😔

Ordered a party bucket £39.99 everything was missing plus the chicken I got was cold plus it was 30 minutes late.

Missing items and the chicken was so chewy

Food was cold & a meal was missing.

I did not receive my order and im still awaiting clarification from youre selfs. Several days later

I don't want to talk about it. that about says it all. disappointed!

The Colonel did it again. A 4 hour plus trip up to Glasgow. Quick pit stop for a bucket 🪣 to take to the Premier Inn Glasgow Centre... Only 2 touch pad machines to order from, that is my only negative observation. A receipt, quick service, and a smiling chatty young lady who handed over my huge bag of chicken 🐔

Not the first time items missing from order will not being ordering again has something is always missing

my meal has been delivered to the wrong address.

Totally different items sent to what i ordered

don't get full order and just eat don't even give you a refund for what you never received shambles

everything is fine except the corn. corn was off again. quite disappointed especially since italmost £3 for small piece of corn

Place is pathetic staff can't even serve you at checkouts they tell you to use other self order

food was delivered to the wrong house and I never received my order. Still charged though, cheers!

Missing an extra portion of chips

ABSOLUTELY NO CUSTOMERS I THE PLACE AND THEY ASK YOU TO ORDER AT THE STUPID HIGH TECH ORDER POINTS...... WHICH I HATE... AND COULDN'T DO WHICH LEFT ME GOING THROUGH THE DRIVE THROUGH AND SITTING IN THERE CAR PARK WITH MY CHILDREN.... UTTERLY DISAPPOINTED RUINED OUR DAY OUT!!!!! (it was a female server) poor customer service!!! ( Monday 5th of August 2024. At 14.45pm.) Hope this helps someone.

Our food arrived promptly with the appropriate contents. However the chicken had not been seasoned and was very bland- totally disappointing.

second time items missing from order , will not order again from here.

Everything was on point, cheers guys

Food was cold and hard. Past 3 times I’ve ordered from here the food has been terrible. Won’t be ordering again.

very long waiting time - I do not recommend

the delivery person was very pleasant ☺️

Missing Chicken popcorn, bad attitude.

The cheese ball things were hard would be better if they were soft other than that very good

Hit or a miss but normally good

Dry no much sauce on the zinger burger sorry

was very early because half the order was missing. the half that did arrive was spilled all over the bag like it was flung in. Made it easy to avoid you going forward!

I ordered a fillet chicken burger which never arrived. This was replaced by a wrap. This spoiled our experience. This is just an FYI as we ate the food delivered.

Was in today between 12.30pm and 1.30pm Food was okay, but service was terrible, was served by a brunette girl and young boy, felt like they didn't want to be there and had an attitude problem, very rude and dismissive someone should tell them that manners go a long way, please and thank you wouldn't go a miss. Might as well go to mcdonalds next door at least the manage to crack a smile and have manners there.

I’m still waiting for my White Chocolate Cookie!!!

Driver has delivered to wrong address been a mistake on the app and a didn't receive my order

i didnt recieve my hot wings or my regular popcorn chicken

Ordered Beans and was given Gravy spoiled the whole meal.

Sides and dips missing, and charged £2.49 service charge plus delivery! Disappointed

Delivery guy was quick and very pleasant

Order was not delivered but has been marked as delivered

Multiple items missing from my order

Food was awful.staff just as bad

Always plenty tables available, orders processed quickly. Friendly Staff.

It was the wrong order! Can I have a refund

ordered gravy but wasn't with my order and also one chips short this hasn't happened before I reported it so lets see what happens