KFC in Glasgow City

Great staff lovely environment fantastic food 👏🏻🙌🏻

Amazing food, but sadly missing 2 items

Food was a disappointment very dry didnt seem fresh

need more people working the till spent 20 minutes waiting on an order with 1 thing in it. Absolute disgrace!! Not happy at all will not be returning!!

KFC Renfield Street, some people call it the awkward in-between (down Sauchiehall Street is KFC Sauchiehall Street and down Renfield Street is where you'll find KFC Argyle Street), but don't mistake it for the small (newer) KFC as that's KFC Sauchiehall Street and this is just off of Sauchiehall Street beside the Jollibes, the drinks here are honestly great in terms of KFC standards (less fizzy so more flavour comes through) and the food is very good, the staff here are awesome and no matter what time you come in at, 95% of the time it's gonna be a good one, sometimes it can be messy but cleanups are regular, there's also a upstairs area where the WiFi actually works there, its also where the toilets are but there's a disabled toilet downstairs, overall very nice restaurant that I love

easy to order, quick delivery. good was hot and very tasty.

Great friendly and happy staff, really clean store, a great example of KFC.

staff service was amazing food quality was amazing highly recommend 10/10

Had a missing item I paid extra for

Great place to eat great staff and treated well

Food piping, service was fast and staff were friendly. Thank you

Great fast service, really friendly staff, clean and food was delicious, will be back again soon

Great place for a family quike bit to eat in Glasgow great staff very friendly

Great service. Would totally recommend

This is a good wee fast food restaurant to go to. Staff are brilliant. Food always fresh and never left sat to get cold and always super fast too

items missing and food is cold

Ordered it on the app. Collected it and sat in and ate it. Quiet when I was there cause it was quite late.

Chicken cooked in old oil and it was not nice . Chips not crispy and just warm .

Bit busy at time I visited but generally it was fine and able to order and find a seat

Food spoiled and missing several items.

I Like it very much its very Tasty

i didn’t get my food waited for ages i would like a return right now!!!!!

Update, 12/3/25. 2.30pm Fries still dry, but this time stone cold. The chicken was dry and the coating could be used as body armour. The Tipton's peach tea, oh.... barely coloured water. See pic, you can see the bottom of the cup Original review. Chicken was moist and tasty, but the signature fries were a little dry. They were also out of the sachets of barbecue sauce. At 40p, the tubs of barbecue sauce was an extravagance I avoided. Not quite the same, dunking the 'dry' fries into fresh air.

Unbelievable sitting on my own to be told I need to move to a different table to accommodate the Asian people considering that I was sitting at the table first and not one of them could speak English the dish washer back them up and called me racist

The tables were all dirty. Had to collect my order when I choose table service. Served me greasy and uncooked chicken and refused to change it for me.

Nice, went for the Zinger rice box. We don't have that one in the Netherlands. Loved it

Food stone cold. Can of juice in box under the food. Didnt follow instruction

Food was nice hard to get a bad KFC. this place shouldn’t be opened with the hygiene purposes !!! looks like a bomb hit it. Food everywhere. Looks like it’s been like this for a while today as the food is pushed and squashed into the floor .Every single table had some sort of sauce on it, food on the floors from I walked in , until I walked out! Bins are over filled! The bathroom is a complete write off! Definitely need a wash walking out off the place. Absolutely disgusting , zero rules off hygiene in this place

Dirtiest KFC I’ve ever seen in Glasgow

Missing items(popcorn chicken) the chicken strips were mistaken for hot wings (they looked that bad) pieces of chicken all the same, no variety!

mini fillets were tiny not worth the moneys hound have said ultra mini sized fillets

Delivery time kept changing for at least an hour and ended up waiting around 2 hours from ordering for it to be delivered

Service and clean place but lacks food taste. Some time I even got dry chicken and fries which felt like made 1 day before. The flavor is not good as other branches. Idk why the taste differs here than the other shops (kfc). Especially the chicken wings taste awful. High price for nothing 😵‍💫.

Missing 2 burgers and 2 pack of fries could not get through to KFC when tried calling

the mash was off and the wraps and burger were falling apart as if thrown together with little to no sauce. not worth the money

Very thin chicken burgers and overfried chicken. chips were cold and the drink machine was out of service, also took us about 15 mins to get served. Just go to popeyes that's about 200ft away, so much better quality for your money.

Entré aquí como una familia y emocionada por un fabuloso kfc, entonces el servicio al cliente fue atroz, no querían ayudar cuando la máquina no estaba funcionando, entonces trataron de no darnos la cantidad correcta de cambio, había pelo en las papas fritas y el pollo estaba demasiado cocinado. La mesa estaba podrida y la baldosa era el baño más sucio de la historia. La trabajadora alzó la voz y luego volvió a equivocarse la orden

Beautiful restaurant, very delicious meals, I love the food

When the fabulous worker who's chatty and friendly to everyone isn't there, the place goes to hell

they forgot my juice i ordered

Me and my friend got food poisioning after eating hear.

I asked for a 1.5 L tango bottle and instead got a can.

the chicken was black on the inside on both of the burgers and then I eaten th mini fillet and there was the same problem I'm never ordering form here again i better get my money back

El lugar está sucio. Papeleras desbordadas. Mesas no despejadas. La comida estaba fría. Prefiero morir de hambre que comer aquí. ¡Nunca más!

Food was hot and delicious the chicken was lovely and crispy very nice

We waited 3 hours on a delivery the time kept changing only for it to say our order was delivered when it wasn’t , now it is to late to sort anything else beyond a joke

I ordered a zinger supercharge tower meal ans I didn't get it i got fillet meal.

I was happy cuz it was halal .. but disappointed bcz meal was cold a

the food was freezing cold I spent over £40 for it to b late and put in the bin

Missing items. I did not receive the Pepsi Max or the popcorn chicken from my order.

chicken wings were half pink and cold

Did not get two large gravy when asked for

Friendly staff but poor over salted food!

I haven’t received it ! I ordered it 2 and a half hours ago

the food was cold and i was missing chicken wings and gravy

Very bad service, rude staff, burnt food

57 pounds in chicken for the whole family never delivered. thanks kfc and just eat, no food 57 pounds out of pocket. thanks

Cold drink can put 8n with food made food cold

Didn't fulfill part of the order but charged full price anyway. No refund.

ordered kfc zinger meal. opened the bag when I got in and the burger was everywhere along with the chips and gravy spilled everywhere in the bag! I love kfc but this is unacceptable!! these people should be more careful in their bikes! I want a refund at the minimum or at least credit I've wasted £+5 on absolute nothing

I’m not happy with the customer service will not be eating food customer service was appalling the restaurant called me and told me there was no rice and then said there was rice find it a bit off I don’t think it’s fresh rice not only that no salad in the order I want a refund !

Missing multiple items. How can this even happen?

That was the worst KFC i have ever had! Tasteless, dry and boring. This isnt the KFC im used to. I thought it was all supposed to be the same. Big shame!

very professional person and the Grub was great so please keep up the great work OK 👌 bye bye 👋 for the noo 🙋‍♂️🛰🪐🛸🚀📡🔭👀🫣🧐🤫☕️😜🤔💪🪴🍌💊🚬☕️🏴󠁧󠁢󠁳󠁣󠁴󠁿🥷💪👌

Worst kfc I’ve ever had. Cold snack wrap, Zinger burger which came with no sause and also cold. Don’t recommend.

I saw the window in lobby mess and never no clean and tidy at 19.10pm, They say not happy dirty in lobby it's horrible I am work at popeyes good clean than kfc staff not good really lazy why left dirty not nice in lobby

Toilets are dirty Service is good Tables not numbered

After this KFC has its layout redone, now there's half the amount of seating when you enter for yet more self-service tills/order points. Wasn't much seating available other than what can best be described as a bench with a couple of high stools to sit on that were uncomfortable to sit on that if you can manage to perch yourself on one of the stools although there was additional seating upstairs not everyone wants or can go upstairs with their order. Now onlt if places were to stop cheaping out with all self-service tills and had people taking orders there might be more people able to come in and sit.

I went in here after a recent night out, and it wasn't very busy. I was easily able to select my food on the machine. Food was decent, same as any KFC. I didn't have to wait long and was able to eat in peace. I'd recommend for a quick bite to eat.

poor quality of food, poor customer service and always get your order wrong and miss items out.

Are they ever going to improve standards in this location.They need a qualified manager in charge. Poor customer service, slow service, equipment not working.it has been the same issues ongoing for the past two years when I have visited perhaps three times a year.I have also previously complained to KFC head office and they responded positively.However they have clearly not taken any action to improve this location.The staff have zero customer service skills, it's beyond embarrassing.Extremley disappointing.

The worst place ever I’ve seen in Glasgow the food was really cold and dirty and the worst customer service I’ve seen

Two cold drinks in the same bag as the food ...shocking

Food was fine, but I was missing a part of my order unfortunately.

Disappointing... Most of the time chicken is overcooked and the place is always dirty. But this time extra to all of that the salad I got had lettuce and sauce only. I understand that as it was late they didn't had any salad left but I wish I was asked whether I would like something else instead.

Service was quick, it was really Busy.

Have literally never left a Google review before. This KFC seemingly gave away our food to someone else. When I asked about the progess of our order several times I was told to wait. After about fifteen minutes I was told orders are sent out in numerical order. I missed my train as a result of this. Total shambles lmao

Terrible KFC, hard as a rock hash brown, nearly broke my tooth, place a tip not clean, rubbish everywhere with only one. Person servining who was doing his best but totally overwhelmed. This place is a disgrace to the KFC name, I will never be back

Insufficient staffing leads to extremely slow service during dinner hours.

it is freezing cold. and usually it it is always warm am really disappointed as I have never had any doubt about your shop x

Terrible wait and my full order was freezing cold even the gravy chips weren’t cooked right either

El tiempo de espera durante la entrega fue absolutamente horrible el conductor de Just Eat estaba esperando en el restaurante durante 50 malditos minutos! Comida era hueso frío faltaban artículos de comida y cada vez que intentamos llamar para obtener una actualización. Nos dijeron que el conductor no había llegado cada vez. La primera vez nos dijeron que estaban absolutamente ocupados, pero cuando llamé apenas había ruido de fondo de las máquinas que se apagan o incluso la gente pidiendo comida. Me suena que el personal es solo ocioso y no se preocupa por sus clientes! INCLUSO PUSIERON LA LATA DE TANGO DENTRO DE LA CAJA CON LA COMIDA Y DOS LADOS QUE NO PIDIÓ! ! No se moleste en abrir sus puertas que el servicio es absolutamente repugnante viniendo de alguien que trabajó en la industria de la comida rápida como gerente. No te molestes en venir aquí a menos que quieras comida fría y contaminación cruzada de tus bebidas que se ponen en la caja de comida. (La foto de la lata fue después de que se abrió)

Horrid, Called the Staff multiple times to ask about my order to be told they were waiting on the driver when he was akready there

Opens late , sevice is quick, it's good that the fries are now chunky chips.

The Zinger Stack Burger was the best burger I’ve ever tried at KFC definitely 10 out of 10 the Signature Fries was good with the Spicy Mayo and the bottle of Pepsi Max with Popcorn Chicken

some of good was missing and was freezing cold

Really not pleased. Food never came and I’ve not even had dinner. Says it been delivered but it hasn’t. Waste of time and money

Awful cold then delivery chap called 3 times while I was placing meal out it was same code every time so frustrating never again

Items missing and early delivery

This is the worst place with terrible customer service. One of the staffs was not happy to serve us, as we were buying from their pockets. No tables were cleaned and we roamed all over the restaurant to find one better seat to sit. We went around 6:30pm yesterday and ordered for dine in, but they gave us as a takeaway. When we reached them and asked a tray for eat in there, they responded irresponsibly as they need to clean it. But I could actually see a two stacks of good trays behind him. Then he gave me a disposable fries tray. ( I have attached the photos for proof.) All the staffs were hiding inside the kitchen and no one was there in the counter to reach them easily. Really disappointed by their actions. Never go again and never recommend anyone to this place.

not recived all the order , there is missing chips ! and nothing to report !

Poor branch with poor customer service and long wait times, food is terrible too, I complained and was told the meal was fine even though it wasn't what I ordered, they forgot the fries and the gravy, I got tired of talking to the staff as they were too busy or just didn't care, never going back.

Only received half of the chicken we paid for!

my food was never been delivered to me worst experience and lost my money no positive response from just eat useless app

Everything was pretty much cold when it got here.Think that’s down to the delivery driver doing multiple drops before mine.Even though I tipped him he delivers my food cold and last.Cheers mate 👍

No fries, only two pieces of boneless chicken

Driver took over an hour to deliver it, food was freezing cold and couldn’t even eat it! Bag was bashed and food was everywhere there was clearly other food bags sitting ontop of it

Ordered the buffalo tower burger meal and when it came was frozen way nae burger a bag way2 wings and a can a juice and rub a beans what a waste a £15

Food was cold and wasn’t eatable

My order was missing 3 items. And JUSTEAT is unable to give me a refund.