KFC in Glasgow City

I Like it very much its very Tasty

Update, 12/3/25. 2.30pm Fries still dry, but this time stone cold. The chicken was dry and the coating could be used as body armour. The Tipton's peach tea, oh.... barely coloured water. See pic, you can see the bottom of the cup Original review. Chicken was moist and tasty, but the signature fries were a little dry. They were also out of the sachets of barbecue sauce. At 40p, the tubs of barbecue sauce was an extravagance I avoided. Not quite the same, dunking the 'dry' fries into fresh air.

Unbelievable sitting on my own to be told I need to move to a different table to accommodate the Asian people considering that I was sitting at the table first and not one of them could speak English the dish washer back them up and called me racist

The tables were all dirty. Had to collect my order when I choose table service. Served me greasy and uncooked chicken and refused to change it for me.

Nice, went for the Zinger rice box. We don't have that one in the Netherlands. Loved it

Food was nice hard to get a bad KFC. this place shouldn’t be opened with the hygiene purposes !!! looks like a bomb hit it. Food everywhere. Looks like it’s been like this for a while today as the food is pushed and squashed into the floor .Every single table had some sort of sauce on it, food on the floors from I walked in , until I walked out! Bins are over filled! The bathroom is a complete write off! Definitely need a wash walking out off the place. Absolutely disgusting , zero rules off hygiene in this place

Dirtiest KFC I’ve ever seen in Glasgow

Service and clean place but lacks food taste. Some time I even got dry chicken and fries which felt like made 1 day before. The flavor is not good as other branches. Idk why the taste differs here than the other shops (kfc). Especially the chicken wings taste awful. High price for nothing 😵‍💫.

Very thin chicken burgers and overfried chicken. chips were cold and the drink machine was out of service, also took us about 15 mins to get served. Just go to popeyes that's about 200ft away, so much better quality for your money.

Entré aquí como una familia y emocionada por un fabuloso kfc, entonces el servicio al cliente fue atroz, no querían ayudar cuando la máquina no estaba funcionando, entonces trataron de no darnos la cantidad correcta de cambio, había pelo en las papas fritas y el pollo estaba demasiado cocinado. La mesa estaba podrida y la baldosa era el baño más sucio de la historia. La trabajadora alzó la voz y luego volvió a equivocarse la orden

Beautiful restaurant, very delicious meals, I love the food

When the fabulous worker who's chatty and friendly to everyone isn't there, the place goes to hell

they forgot my juice i ordered

Me and my friend got food poisioning after eating hear.

I asked for a 1.5 L tango bottle and instead got a can.

the chicken was black on the inside on both of the burgers and then I eaten th mini fillet and there was the same problem I'm never ordering form here again i better get my money back

Food was hot and delicious the chicken was lovely and crispy very nice

El lugar está sucio. Papeleras desbordadas. Mesas no despejadas. La comida estaba fría. Prefiero morir de hambre que comer aquí. ¡Nunca más!

I ordered a zinger supercharge tower meal ans I didn't get it i got fillet meal.

We waited 3 hours on a delivery the time kept changing only for it to say our order was delivered when it wasn’t , now it is to late to sort anything else beyond a joke

I was happy cuz it was halal .. but disappointed bcz meal was cold a

the food was freezing cold I spent over £40 for it to b late and put in the bin

Missing items. I did not receive the Pepsi Max or the popcorn chicken from my order.

chicken wings were half pink and cold

Did not get two large gravy when asked for

Friendly staff but poor over salted food!

I haven’t received it ! I ordered it 2 and a half hours ago

the food was cold and i was missing chicken wings and gravy

Very bad service, rude staff, burnt food

57 pounds in chicken for the whole family never delivered. thanks kfc and just eat, no food 57 pounds out of pocket. thanks

Cold drink can put 8n with food made food cold

ordered kfc zinger meal. opened the bag when I got in and the burger was everywhere along with the chips and gravy spilled everywhere in the bag! I love kfc but this is unacceptable!! these people should be more careful in their bikes! I want a refund at the minimum or at least credit I've wasted £+5 on absolute nothing

Didn't fulfill part of the order but charged full price anyway. No refund.

I’m not happy with the customer service will not be eating food customer service was appalling the restaurant called me and told me there was no rice and then said there was rice find it a bit off I don’t think it’s fresh rice not only that no salad in the order I want a refund !

Missing multiple items. How can this even happen?

That was the worst KFC i have ever had! Tasteless, dry and boring. This isnt the KFC im used to. I thought it was all supposed to be the same. Big shame!

very professional person and the Grub was great so please keep up the great work OK 👌 bye bye 👋 for the noo 🙋‍♂️🛰🪐🛸🚀📡🔭👀🫣🧐🤫☕️😜🤔💪🪴🍌💊🚬☕️🏴󠁧󠁢󠁳󠁣󠁴󠁿🥷💪👌

Worst kfc I’ve ever had. Cold snack wrap, Zinger burger which came with no sause and also cold. Don’t recommend.

I saw the window in lobby mess and never no clean and tidy at 19.10pm, They say not happy dirty in lobby it's horrible I am work at popeyes good clean than kfc staff not good really lazy why left dirty not nice in lobby

Toilets are dirty Service is good Tables not numbered

After this KFC has its layout redone, now there's half the amount of seating when you enter for yet more self-service tills/order points. Wasn't much seating available other than what can best be described as a bench with a couple of high stools to sit on that were uncomfortable to sit on that if you can manage to perch yourself on one of the stools although there was additional seating upstairs not everyone wants or can go upstairs with their order. Now onlt if places were to stop cheaping out with all self-service tills and had people taking orders there might be more people able to come in and sit.

I went in here after a recent night out, and it wasn't very busy. I was easily able to select my food on the machine. Food was decent, same as any KFC. I didn't have to wait long and was able to eat in peace. I'd recommend for a quick bite to eat.

poor quality of food, poor customer service and always get your order wrong and miss items out.

Are they ever going to improve standards in this location.They need a qualified manager in charge. Poor customer service, slow service, equipment not working.it has been the same issues ongoing for the past two years when I have visited perhaps three times a year.I have also previously complained to KFC head office and they responded positively.However they have clearly not taken any action to improve this location.The staff have zero customer service skills, it's beyond embarrassing.Extremley disappointing.

The worst place ever I’ve seen in Glasgow the food was really cold and dirty and the worst customer service I’ve seen

Two cold drinks in the same bag as the food ...shocking

Food was fine, but I was missing a part of my order unfortunately.

Disappointing... Most of the time chicken is overcooked and the place is always dirty. But this time extra to all of that the salad I got had lettuce and sauce only. I understand that as it was late they didn't had any salad left but I wish I was asked whether I would like something else instead.

Service was quick, it was really Busy.

Have literally never left a Google review before. This KFC seemingly gave away our food to someone else. When I asked about the progess of our order several times I was told to wait. After about fifteen minutes I was told orders are sent out in numerical order. I missed my train as a result of this. Total shambles lmao

Terrible KFC, hard as a rock hash brown, nearly broke my tooth, place a tip not clean, rubbish everywhere with only one. Person servining who was doing his best but totally overwhelmed. This place is a disgrace to the KFC name, I will never be back

it is freezing cold. and usually it it is always warm am really disappointed as I have never had any doubt about your shop x

Insufficient staffing leads to extremely slow service during dinner hours.

Terrible wait and my full order was freezing cold even the gravy chips weren’t cooked right either

El tiempo de espera durante la entrega fue absolutamente horrible el conductor de Just Eat estaba esperando en el restaurante durante 50 malditos minutos! Comida era hueso frío faltaban artículos de comida y cada vez que intentamos llamar para obtener una actualización. Nos dijeron que el conductor no había llegado cada vez. La primera vez nos dijeron que estaban absolutamente ocupados, pero cuando llamé apenas había ruido de fondo de las máquinas que se apagan o incluso la gente pidiendo comida. Me suena que el personal es solo ocioso y no se preocupa por sus clientes! INCLUSO PUSIERON LA LATA DE TANGO DENTRO DE LA CAJA CON LA COMIDA Y DOS LADOS QUE NO PIDIÓ! ! No se moleste en abrir sus puertas que el servicio es absolutamente repugnante viniendo de alguien que trabajó en la industria de la comida rápida como gerente. No te molestes en venir aquí a menos que quieras comida fría y contaminación cruzada de tus bebidas que se ponen en la caja de comida. (La foto de la lata fue después de que se abrió)

Horrid, Called the Staff multiple times to ask about my order to be told they were waiting on the driver when he was akready there

Opens late , sevice is quick, it's good that the fries are now chunky chips.

The Zinger Stack Burger was the best burger I’ve ever tried at KFC definitely 10 out of 10 the Signature Fries was good with the Spicy Mayo and the bottle of Pepsi Max with Popcorn Chicken

some of good was missing and was freezing cold

Really not pleased. Food never came and I’ve not even had dinner. Says it been delivered but it hasn’t. Waste of time and money

Awful cold then delivery chap called 3 times while I was placing meal out it was same code every time so frustrating never again

This is the worst place with terrible customer service. One of the staffs was not happy to serve us, as we were buying from their pockets. No tables were cleaned and we roamed all over the restaurant to find one better seat to sit. We went around 6:30pm yesterday and ordered for dine in, but they gave us as a takeaway. When we reached them and asked a tray for eat in there, they responded irresponsibly as they need to clean it. But I could actually see a two stacks of good trays behind him. Then he gave me a disposable fries tray. ( I have attached the photos for proof.) All the staffs were hiding inside the kitchen and no one was there in the counter to reach them easily. Really disappointed by their actions. Never go again and never recommend anyone to this place.

Items missing and early delivery

not recived all the order , there is missing chips ! and nothing to report !

Poor branch with poor customer service and long wait times, food is terrible too, I complained and was told the meal was fine even though it wasn't what I ordered, they forgot the fries and the gravy, I got tired of talking to the staff as they were too busy or just didn't care, never going back.

Only received half of the chicken we paid for!

my food was never been delivered to me worst experience and lost my money no positive response from just eat useless app

Everything was pretty much cold when it got here.Think that’s down to the delivery driver doing multiple drops before mine.Even though I tipped him he delivers my food cold and last.Cheers mate 👍

No fries, only two pieces of boneless chicken

Driver took over an hour to deliver it, food was freezing cold and couldn’t even eat it! Bag was bashed and food was everywhere there was clearly other food bags sitting ontop of it

Food was cold and wasn’t eatable

Ordered the buffalo tower burger meal and when it came was frozen way nae burger a bag way2 wings and a can a juice and rub a beans what a waste a £15

My order was missing 3 items. And JUSTEAT is unable to give me a refund.

Terrible experience- left a note and even called and specifically asked for the driver to bring the food up to the ward. Been marked as received but no food has been delivered

No sideline Rice in the beg and no napkins no sauces in the beg

A KFC that opens past 11 is a great idea especially when you don't want the bustle of going to a bar or restaurant on a late night. Had a good experience in here but left a few items of order why I'm not giving a 5 star.

Piece of chicken was hard and my gravy was missing and chips were cold

the burger looked like a 4 year oldnslapped it together...nothing like the pictures and the chicken has been in the heat rack for so long it's rock hard and dripping with oil...the worst kfc I've ever had and I love kfc after this I doubt I'd ever chance having kfc again

27th August 2024, around 9pm. Really unpleasant experience. Staff looked as though they didn't care, food time itself was around 15 minutes when usually it is fast. Staff seemed abrupt and bored, when I asked for a tray to carry food to my table I was told no. Any justification? Of course not. Toilets were grim, urine on the seats making it unusable. The food itself was BLAND, never had tasteless chicken quite like that, I think they left out the 11 herbs and spices plus extra salt needed for that meat. Overall horrible will not return.

Visitado el 13 de agosto con otra mitad y nuestro hijo de 8 YO. Si bien tuvimos un servicio amable y refugio de varios aguaceros, dos problemas principales restaron valor a nuestra experiencia. Probablemente necesiten atención urgente para evitar la atención no deseada del Ayuntamiento de Glasgow y KFC UK. En primer lugar estaba la zona de cocina cuyo suelo estaba sucio, escuálido y cubierto de marcas negras (los azulejos de linóleo blanco parecían muy sucios de hecho). Después de haber disfrutado de dos ofertas de Mega Box y una comida Zinger, esto realmente quitó el brillo de la muy buena comida. Muy sorprendido de que el propietario de la franquicia aún no haya invertido algo de dinero en una pantalla de privacidad (como otras sucursales visitadas). A menos que se rectifique, ojo: bolear un piso sucio pondrá a algunos clientes para siempre. Terrible primera impresión no lo cubre! En segundo lugar estaba el inodoro de caballeros de arriba cuyo suelo empapado de orina tenía extremos de cigarrillo y lo que parecían ser botellas de alcohol desechadas. Dejando a un lado las cuestiones de higiene y seguridad, ¿cree que esto se acerca de alguna manera a la aceptabilidad en un restaurante familiar? No soy un mojigata, pero creo que esto probablemente disuadiría a los niños pequeños de usar el baño por sí mismos. ¿Alguna idea? Un último punto. Si bien nuestro servidor era amable y muy agradable, ella se quedó solo en el mostrador, y merece una medalla por tratar bien con algunos clientes realmente horribles durante nuestra visita (incluso cuando se perdió un artículo de nuestro pedido). De hecho, parecía muerta de pie y necesitaba ayuda de sus colegas insolidarios y aparentemente invisibles. En resumen, aunque a mi hijo y a mí nos gusta KFC, los factores anteriores significan que su madre no querrá regresar pronto. En el futuro, es probable que obtengamos nuestra solución de salsa de otras sucursales (Charlotte Square en Edimburgo) donde la limpieza y un equipo feliz importan más. ¡Lo siento!

food delivery time was excellent however the food on this occasion was subpar, burger aswell as popcorn chicken was of a rubber texture and near cold, piece of fillet chicken and chips were of of a better temperature however not what you would consider hot! .

Food was good but the staff looked like they didn’t want to be there took 10 mins waiting for my order

Food not delivered - rubbish service

Good for a quick bite to eat 👌🏽 I’ve always loved a KFC

The food is ok; however, the service is too bad, and they seem reluctant to provide ketchup sachets and don’t like us asking. In general, KFC has reduced offering these since they introduced their 50p dips. I was made to wait at the counter for ketchup, which never arrived. Place to avoid

Absolute joke, spent a lot of money and a full meal was missing, you’d think it was chickens themself running this shop, idiots

The chicken was horrible I’m in hospital and spent 40 pound and the chicken was was skin hard and chicken tastes horrible i can’t easy this the taste is disgusting

Forgot my beans which is the main part so very annoyed about that:) also asked for unseasoned fries but guess what? Never got those either. I also paid for a dip and guess what again? Didn’t get it.

Food never turned up still waiting on it even though it said delivered

This kfc is an absolute joke every single time I order they forget multiple things and it’s typical that it’s the only kfc that’s open late.

Visited this KFC branch 19/07/24 and was reluctantly served by a female staff member who clearly did not want to be there. There was no acknowledgement or greeting as I stood at the counter waiting to be served and placed an order. The female staff member gave me the impression that she was carrying all of the world's woes and worries on her shoulders, and her shoulders alone!!! Anyway, customer service aside, I ordered my food to take away. The chicken wings were bone dry and had clearly been left of the warming rack for far too long or refried!! The chicken fillet in the burger was burnt and overcooked. The morsel portion of fries were cold and just about edible. The store was not busy, yet there was litter on the tables and the floor was sticky. The only saving grace for this branch was the pleasant lad who handed me my order with a smile.

Service is awful if you are paying cash. I stood for 10 minutes getting looked and and ignored by staff before deciding I would just leave. The setup to get orders is terrible and results in customers standing all round the service counter, making it confusing to know where to go. There was only 3 staff on at any time. Won't be returning as there is a Jolibee right next door which for obvious reasons is much busier.

delivery was perfect, food was awful and i was missing my gravy and supercharger sauce

Las papas fritas estaban frías, no podían terminarlas. El pollo estaba tan seco que estaba igual de bien que comiéramos salsa y chapuzones o no habríamos podido tragarlo. Solo lo comimos sin quejarnos, ya que habíamos estado fuera durante horas y necesitábamos algo rápido antes de volver al tren. El pollo palomitas de maíz estaba bien, pero la bebida y el baño fueron lo más destacado de la comida! El servicio más gruñón que he tenido. Ordenado desde la pantalla, pero el servidor ignoró a la mujer que estaba esperando para ordenar mientras yo esperaba para recoger mi comida. Apenas me dijo una palabra. Tiramos la fruta de nuestra hija al mostrador cuando fuimos a pedirla después de que se hubiera olvidado la primera vez. ¡Nunca más!

Tried to pan us off first of all with Diet Pepsi when order normal Pepsi no tango alternative and had to go with 7up when returned back to hotel discovered two small pots of gravy that looked like they had just been poured over the top with a boiled kettle muddy water inedible no beans with our order either came with a boneless bag thought this was meant to be a boneless bucket with a chicken with a bone in it chips undercooked half chicken burnt gave us tomato sauce instead of sweet chilli sauce wouldn’t return worse than the Aberdeen franchise thought better of the Glasgow kfc this visit but was proved wrong

If you only have two or three staff then the place will be filthy, tables uncleared, bin overflowing, toilets smelly and sticky underfoot. Food was okay but I have much better KFC's. Oh and get the front door fixed so that it doesn't bang shut.

the mash potatoes was sour and smelt spoiled

The place looks dated when you go in, and apart from the ordering screens doesn't seem to have changed for years. Could be the staff from years ago as well, as they were all older people, unlike the young folks usually manning the counters. Also, the chicken wasn't very good - and as this is a chicken restaurant that's not great!

Good arrived freezing cold, driver was on a pedal bike and the bag of food wasnt sealed by the restaurant

It was just fine staff decent food hot looked clean jobs a gooden