KFC in North Lanarkshire

Got the large portion of wings meal and it was absolutely disgusting. Not a hint of seasoning or spice. Just tasted of old burnt fryer oil. After trying one and a half of the wings I chucked the remaining six in the bin. Best place for them. Fairly certain I heard the bin throw up in the middle of the night lol. Joking aside they were the worst kfc wings I have ever had in my life.

food was ok but service let that down i took two disabled people to kfc kings lynn we ordered our food when the food was ready the man behind the counter told the disabled woman we dont do table service the woman had recently had a major cancer opp and could not physically lift a heavy tray the other woman i took had a stroke and had no use off the left side so we had to rely on a total stranger to carry the tray to the table one of the drink cups had what looked like spiders legs in it witch when returned was not replaced i asked to speak to the manager and told the manager i was going to write a review befitting this trip

Decent chicken, awful fries - just like most KFC's around the country! If they could just make decent chips we'd come more often!

Visited with two disabled adults - through the microphone one card payment per car - autism cannot buy one without the other - or do two trips and have cold food yuk - queue of 20 cars - no signage - please communicate your rules to your customers as we would not have joined the queue and therefore blocked off the other food outlets - signage required - no customer service - if tiny minds come up with procedures these procedures must be communicated to your customers so we know not to join your queue - SIGNAGE SIGNAGE SIGNAGE

Please do not visit this branch of KFC especially during the current coronavirus outbreak. When visiting this branch there was no attempt by staff at all to socially distance. They were not wearing any PPE. The worst issue was that I saw a staff member LICK HER FINGERS then proceed to pick up bags of chips. She then licked her fingers AGAIN to pick up a take away bag. I was utterly disgusted. Especially with the current risk of coronavirus. I refused to take the food and left. Very concerning lack of hygiene.

When to drive threw before Lockdown, Customer service terrible. Talking to her colleague while taking our order. When we got home we notice some food we ordered was missing. Then last week (end May) we got a delivery via just eat and they missed out some items of food. I have heard this happening to other people so beware maybe a scam. I should’ve learned my lesson first time.

A child's popcorn chicken order took 18 mins to service. 18 mins. When I asked the staff for an explanation, their answer was that do not provide fast food and they are in fact a restaurant. The previous occasion I visited the Darnley branch I waited 23 minutes for food. I was in the carpark and their were two young lads picking up the rubbish and putting into the refuse bins. These lads were going over to the drive through window, collecting food and passing it to the cars, as they were handling refuse. Disgusting. There were 5 cars in the car park all waiting for their order and were all after me. Management cannot manage and the staff are rude beyond belief. KFC regional management are clearly unaware of the state of this place.

Absolutely awful service. I have been today, with two of my friends who do not eat lettuce, I requested two of the wraps were exluding lettuce (does this sound like a hard, or an hour long request?). We got our meals, drove away slightly and noticed ALL of the wraps had lettuce on them. We took this as an easy mistake and went back around to get this corrected, we gave the old ones back and the lady assured us she’d bring them out to us “when fresh mini fillets were made” she estimated 4 minute for their arrival. We parked up, awaited for our wraps (bellies rumbling at this point). Waited for 20 minutes, nothing. Went back around for the THIRD time for the girl to apologise and the forget to turn her mic off after telling us to drive round. We heard her speak to her colleague “Chloe” and ask her to make the wraps to which Chloe replied “are they back again?”. Are you alright Chloe? Is everything okay at home? Are you someone who would just leave your Saturday night dinner after paying for it? No. Very rude comment, very rude attitude. They continued to talk about us through the mic whilst we were waiting, so unprofessional. We then drove round to the window to see three of the workers standing at the window, like some common thugs ready to “square go” us. A large popcorn chicken does not make up for the scandal you have put us through tonight.

Assistant standing at till, no greeting or 'can I help you'... Just stood there until we approached her. (meanwhile she is talking rubbish to her counterpart). Been in the establishment for 45 mins now, food was ok, its cheap fast food so not really expecting anything amazing, however, the tables are all dirty, bins overflowing, nobody doing anything about that.. I waited 10 mins for my meal to be prepared (popcorn meal and a burrito meal), place isnt that busy.. I noticed that every member of counter staff had their mobile phone in back pocket....maybe that should be banned from view as doesnt paint a good picture.... I wonder why the KFC is quiet, yet McDonalds just a few yards away has a full carpark, drivethrough is mobbed, and we couldnt get a seat.... McD's isnt exactly good food, but their efficiency is excellent.... Colonel Sanders must be turning in his grave...

Best chicken in town. Unfortunately it doesn't have a veggie or vegan menu. I don't think any KFC does. Cumbernauld is a franchise and don't give the staff the respect the deserve. The franchise company is Alderforce

Wish I had not gone back again . Every time you order here they never have what you want. Nothing fast food about it. Very disappointed.

There was very little chicken in the fillet, it was mostly batter and bones and tasteless. The cola was also tasteless, just fizzy water. The chips were cold. A complete waste of money. The service was extremely slow.

Went to KFC Cumbernauld and even before going in, two staff members were smoking outside. Once in almost all tables were disgusting, bins overflowing etc. As we were waiting to be served, the two smokers came in and went straight behind the counter and started serving without washing their hands. The whole shop is horrible, and staff are miserable. Never, EVER going back.

The KFC has no taste or spice flavour---and the chicken has been kept warm for so long---it's crisp skin is like cardboard---should be nice and succulent---absolutely dreadful------this franchise deserves to be boycotted----NEVER AGAIN.

Went to KFC Cumbernauld drive through they didn’t have fries or bottles of juice, they gave me a small tub of beans, coleslaw and 2 small cup of juice instead. I’m sure someone could have went out to buy some fries and juice as there’s an Asda across the road. After paying for my order I was asked to park up as there’s no chicken cooked so I had to wait 15 minutes for my food to arrive. I took my food home and didn’t have any hot wings so I phoned the manager who didn’t seem to care she asked for my receipt number to verify my order. but the girl serving me didn’t give me one. The manger said she spoke to the cashier and she gave me extra side because there’s no fries. I explained once again it’s not the side it’s the hot wings I’ve not received. The duty manager obviously didn’t listen to me the first time she then said there’s nothing she can do now that I’ve left. Won’t be back every time I’ve went there always out of stock and the service is poor.

Just wasted an hour of my life I'll never get back. I went to the Darnley branch drive through, first of all we waited for ages in a very small queue waiting to get to the top of the queue. When I eventually got to the speaker I was told they would be with me in a minute. We waited again then when I finally got to order they didn't have it. Once again we had to wait and when I paid I was told to go and park. By this time we has been there for about 45 minutes and we're told once again to wait! Eventually a young boy brought the order out and when I said to him it was the worst service he walked away and told me to f*** off. I went in to the shop and was told by the manager that she would speak to him and I could fill in a complaints form and what else did she expect me to do? What I will be doing is NEVER going back .

Normalmente la única comida rápida outlet me gusta lo suficiente para frecuente y normalmente voy por la comida alas caliente. Hoy, sin embargo, decidí probar el filete para un pequeño cambio doubleddown. Era incomible! ! Creo que alguien debe haber cometido un error con los ingredientes ya que estaba sobrecargada con sal! ! Estoy esperando a que nadie más tiene la misma experiencia! Le escribí a EN LÍNEA KFC a decírselo. También intenté llamar al restaurante pero no sonó.

Just visited Cumbernauld KFC will not be returning was informed meal would be 5 mins eventually got half our order 25 mins later then had to ask for our drinks which took another 5 mins when opened meal at home it was the wrong meal couldn't be bothered to return and get correct order and have to wait even more would understand if they were busy but seemed staff were more interested in what each other were doing over the weekend

It's a standard KFC. Bit tired looking and would benefit from a real good clean. Use the drive through and get served quickly. Staff are always friendly and helpful. Plenty of alternatives within walking distance

Always busy , always, excellent and staff always friendly. Excellent after service on the occasions when the order has been wrong.

Tip top as always , very clean , good service , food was piping hot !! The boneless chicken was good value as normal

Piso sucio así slidey y aseos sucios eran más allá de salud ambiental deben ser llamó asqueroso

Dieron una gran cubo ganga del servicio para llevar y alimentado por mí y mis 3 hijos y todos tenía una amplia para comer. Muy agradable.

Gran lugar para ir a conseguir algo de pollo frito. Personal eficiente que atender su pedido rápida y eficientemente. Volveremos pronto.

La comida estaba bien, pero es un servicio pobre y los baños dan asco todo el lugar con un limpio para ser honesto

Service is slow in this KFC, Drive through and inside, they seem to require more staff. Even when quiet, it seems to take a while before your food is ready. Food doesn't seem as nice as other KFCs either.

We drove through, the girl on the speaker taking the order interrupted the whole way through, trying to second guess what we were going to ask for, as a result we had to repeat everything. There was no queue in the drive through so it's not as if she was under pressure. Just rude and annoying. She also tried to shove two of their box meals with a bag on top through our car window all at once!? Take your time next time, I did get the girls name but I'm sure KFC Cumbernauld are perfectly aware who was on the window today (Saturday) I appreciate this is fast food but she doesn't need to talk at 100 miles an hour!Food was decent.

Used to love KFC and this was always good.I've given 3-4 chances,but it has gone downhill rapidly.The Chicken no longer tastes as KFC used to.There is virtually no flavour from the coating--it is bland/bland/bland.The quality of the chicken has deteriorated and the chips are limp and tepid.I don't know if this a generic problem across their estate,but am aware KFC USA are re-introducing their original recipe------I wish they would do the same here.

Always find it lovely and clean and staff very welcoming. Great value for money and definetley family friendly. Toilets where spotless also which is a big bonus in fast food resteraunts

I have to say probably the worst kfc I've visited. They are continuously out of stuff eg ice cream juice etc. The service is poor and you always have to wait. It's not the best

when i went to kfc in cumbernauld i was dissapointed as there was no rice to put in the burritos so they couldnt sell them to us and when we got a bargain bucket we either had to wait over 15 mins on some chicken on the bone or substitute it for some boneless chicken. However, the staff were helpful and they did appologise for not having some of the things on the menue and even gave us a extra bit of chicken.

I am a huge fan of kfc but I must say it is a different story for their fries. Disgusting, soggy, tasteless fries

Visited today, first time for a while. Once again, they messed up the order. I'm not exaggerating when I say they usually get the order wrong in some way.Service is very slow but the food is actually tasty enough, just check before you leave!

like the choices on offer.the staff are always very courteous and friendlythe only thing is the choice of background music but other than that I would recommend it very much..

its true what they say , its finger lickin. never had a bad thing to say about kfc, my advice is try something once , if don't like it , then don't go back.

The only kind of chicken I actually enjoy! Bog standard and the same as every KFC up and down the country. Inside very untidy and rubbish left on tables. Customer service seems

Good food but could only get 1 piece of breast of chicken and had to stand for 7mins till ready. Staff very glum!