KFC in Plymouth

Only thing that was you didnt send me a boneless box you sent ne out two ordinary one so i had to take the chicken of bone fir my younger one witch really upsrt her as she don't like the bone she i had to cook her something eles

Gave both meals the wrong sides that nobody wanted and the wrong dips. Never gets anything right

Didn’t get my order at right address

Missing the regular seasoned fries, which was disappointing.

cooked well, good temperature.

The food was of poor quality compared to pick up and it was cold, tepid at best.

This is not the driver's fault. Student two f c staff recooking cold food from yesterday

After waiting an incredibly long time my food has arrived and it is frozen cold! Absolutely inedible…. The cans of drink have obviously froze the food and are now warmer than the food! I’m so unhappy!!

Brilliant, food hot :) Thankyou

The hot wings were very dry ,over cooked

Food come it was not cooked properly food was cold

Great food that hit the spot. Delivered on speed and on taste!

Tad late missing chips missing popcorn chicken. Chicken was warm although late which was surprising; shame things were missing

Forgot the bottle of drink and then declined the dispute

literallt had 16 chips, the gravy was like water normally its reallt thick which is amazing and the skin of the chicken was disapointingly tasteless.

part of my order was missing but because I gave the delivery driver the pin that he required first instead of opening and going through the bag on the doorstep they are unwilling to look into it further, I'm out of pocket because the staff didn't check my order before sealing the bag.

I have no complaints with the delivery service, but unfortunately there were 5 items missing from the order, after phoning the st budeaux branch I was told I had to take this issue up with the delivery company which I believe is ridiculous due to the fact the order was put together and handed to delivery driver sealed by the store , so surely the incompetence to fulfill the order is the stores responsibility not the delivery company. So unfortunately will not be ordering from them again .

Only 1 problem, the size of the portions, very small. If you can go back to the previous size, I would order again.

The rice bowl wasn’t properly packed and was all over the bag very poor and not happy

Food was delivered cold and this is the second order that the drinks have been missing. Phone is permanently engaged when you try to phone them.

excellent service. but didn't get that much for the price though

Wasn't cooked properly missing all the chips and was hour and half later than estimated.

my address was changed even though I had typed the correct address and postcode so courier was a little late. Food tasted great although chips were a little cold

We got an entirely wrong order.

The chicken didn’t taste cooked, it was freezing cold and didn’t give us dips we paid for as always

items missing and burger was cold !

Ordered at 19:17 delivery got here at 21:21 freezing cold to! NOT HAPPY!

2x corn on cobs missing from order

The burger was not eatable the bun was solid

chicken was watery and can tellnit isn't whole pieces more like mashed together

terrible service half of my meals are missing cannot get hold of anyone and can also not complain on app as won't let me continue, just paid £57 for £25 worth of food

incorrect order. missing coleslaw and beans

Absolutely abysmal Service and this isn’t the first time. You are a fast food outlet that sells chicken and chips. So why when I approached the window placed my order paid for my order was I not informed that I would have to wait in excessive 25 minutes for my chicken and chips? You have one job, serve the public chicken and chips. I visited before lunchtime the shop was closed due to a Technical issue so only drive-through was open. In the end, I just drove off without my food.

Ordered but did not come with a drink

Sue is a lovely woman be nice to her. give her a pay rise and promotion she’s to good for kfc. i love her. Sue is a sweetheart

A good service , good delivery and hot food .

The door was broken, so they weren't letting anyone in. Waited next to drive through speaker for 2 mins then was told we couldn't be heard despite almost shouting.

the bucket was greasey and bottom broke and a few bits of chicken fell on the floor

Hasn’t been delivered, tried to hand me someone else’s order. But now been marked as delivered. Have video doorbell footage. Customer service not helping.

Never arrived driver stole meal

Used the drive in cold fries burnt chicken no sides no hot wings useless and the worse kfc ever

Delivery drive or restaurant give me the wrong Oder or give me some one else older

Food was cold and after asking for plain burgers request was ignored

food was awful stale bread asked for barbecue sauce got mayo stuff missing my son is allergic to mayo so not good

The food was cold. I had asked for bottled water and I got a can of Pepsi!!! How is Pepsi like water?? I’m allergic to caffiene also so they really f-up there

food was cold by the time it arrived

Missing an item on order. Food is cold, not even warm enough to eat. And pink chicken 👎

Need to stop putting ice cans in with hot food - otherwise nice food

both drinks and dip missing from order.

missing some items on order, again

dreadful!!! half my order was missing and the other half was stone cold. bag was ripped like someone had been looking inside

2 house yo get my food then spoke to a manger and was really rude

Hot wings were either overcooked so the coating was very crunchy very dark and was probably on the shelf for too long And I'm afraid the chips are terrible

Shocking! Only half the order has turned up so someone's not getting fed and what did turn up was cold and overcooked , not what you expect from KFC !!

Food was delivered quickly and nice and hot. No complaints

Didn’t receive my bottle of Pepsi max

chicken burger was very dry put in bin not usually like this terrible this time awful

Delivered late but delivered hot,some of my order was missing ( 1.5lt pepsi max,1 bag of signature chips,1 piece of corn on the cob,tried to contact KFC but would not get any answer .

Much improved than my last visit.

When it turned up it was freezing cold and the dlivery driver was rude when he got to my door

food cold. drink paid for not delivered

Didn’t reseve any chicken drumsticks within my order

Appalling treatment from the staff towards Uber Eats drivers. Rude and arrogant young lad there.

Everytime I order from this store, my food never comes right, it's either cold, completely wrong or uncooked.

Ohhh that was crazy I’ve never actually experienced that sort of atmosphere at a kfc before it was absolutely electric, the passion everything we’ve seen from the workers to the management was phenomenal. Well done KFC St. budeaux!!!

Lovely staff and amazing food ! Manager was friendly and helpful :)

Lovely experience with lovely workers food was tasty definitely buying from there again

Great food nice and fast amazing customer service

I recently visited St. Budeaux KFC, and I have to say, it was a fantastic experience! The chicken was perfectly cooked, crispy on the outside and juicy on the inside. I ordered the classic bucket meal, and it was definitely worth it. The sides, especially the coleslaw and fries, complemented the chicken perfectly. The staff were friendly and efficient, making the ordering process smooth and quick. The restaurant was clean and well-maintained, which added to the overall positive vibe. If you're in the mood for some delicious fried chicken, I highly recommend checking out St. Budeaux KFC. You won't be disappointed!

Seen a big change (for the better!) since the new manager have arrived. Better atmosphere and service has been 10x better always leaving me with a more satisfied experience. Loves a good KFC!

It’s not Just Eats fault but several items were missing from the order. It was sorted really quickly though and I’m thankful to Just Eat

Ordered online via KFC website yet when it arrived the restaurant had messed up the order: got wrong bucket, no sides and the cookies were burnt. Portions were tiny too. Wasnt enough to even feed 2 kids especially with all the missing items. Cant fault delivery company.. they just delivered what they were given. Requested refund yet will take 3-5 working days to reach my account.

no mash potato with order that should of been not happy

Food cold and items missing- all drinks, gravy and some fries. Really spoilt our meal.

Gents toilets smell. Food ok, but getting expensive now for what you get at KFC

Wrong burger was delivered. Zinger was delivered and I don’t like spicy food.

As a Christmas treat for the inlaws we said we would pick up tea on the way on our visit. We ordered on line for collection and went through the drive thru to collect our almost 50 quid order. We were at a stand still for around 20 minutes. We were trapped in the queue so I couldn't even turn around and get out. When we finally made the window, we were told there was no gravy! To us the gravy is as important as the chicken. I pulled over so we could go in and sort it and use their loos. I set foot in the door and went head over heels across the deck. The counter staff were neither quick nor helpful. Needless to say I won't offer to take KFC for my Plymouth family again. Worst KFC experience to date. I sincerely hope they were all just having an off day.

The only thing was they put the wrong burger in the box

The delivery driver was polite and efficient

Completely wrong address and it’s been given without the code 😭

Why advertise a gravy meal when you have no gravy

Rubbish bin in car park was overflowing, tables needed clearing and cleaning, and litter on the floor. Almost didn't stay to eat. The place was quiet, so theres no excuses. Food and service were good .

This place offers great service,eat in or drive through, plenty of parking.

This was booked for 3-40pm..my mum couldnt eat it at that time of night it was delivered as it would play her up..shes 94 can you explain why such a long gap in the time please as that was money wasted!

Ordered the party bucket and was short on pieces of chicken.

Just used the drive through what a lovely young lad working today. Very polite and friendly asset to your restaurant 👍

Very nice and professional driver, fast delivery

Fries missing ! Always something !

It was very nice but I had 5 pieces of very small chicken 4 wings and a drumstick shouldn’t have been a 6 piece bucket

Worse food ever. I'll stick to Selekt Chicken it's never burnt and always fresh

Incorrect items delivered again

Food was cold - not the drivers fault, just the restaurant giving cold food out, this is poor especially when it’s chicken. Also missing items

1 hour late and half a £70 order missing. Absolute joke on xmas eve and ruined xmas eve for my children

Food was good but always something missing from my order, this time it was both cans for drink…food was early which wasn’t a issue but rather it turned up 5 minutes late if all the items were there

Disgusting, stone cold. Order wrong, food missing. Christmas eve treat and total waste of money. Tried for 2 hrs to ring but no answer

Not great service each time we go unfortunately, hardly get a portion of chips in the takeaway. I counted 11 chips in the bag. That's ridiculous. Staff don't use manners. No straws, forks or serviettes given with takeaway so you will have to ask for them. This isn't a one of, it's happened before but I like to think everyone has an off day but this occurred a number of times so give up with KFC St. Budeaux now. Always quick service though. Never have to wait long.

The food was cold, burnt and had parts of the ordered missing. The oil definitely needs changing in that store and more attention to preparing the order

missing item, not for the first time!

I was waiting over an hour for my order when I ordered my food i then then had to go to store to collect it after waiting an hour for my food to be delivered. I was not notified that any of this was happening I had to phone up kfc in order to question where my food was.No one had gone to get me my food to deliver it to me. Once I had gotten there i collected my food which was then cold and wasn’t even able to eat. I am very disappointed and angry.

terrible service, lazy staff, dirty and smelly toilets. I repeat very dirty and smelly toilet.