Keydell Nurseries in East Hampshire

Having arrived at 11:50 we were told we couldn't order meals untill 12;00 why they couldn't take our order 10 mins early I do not understand how they can afford to lose custom like this,we go to Keydells most weekends,However we are now enjoying our lunch at Hilliers.

We went to Keydells principally to look for some containers for the garden and found a huge variety of all shapes, colours and prices. Having chosen the pots we wanted, we decided to visit The Enchanted Walk advertised on billboards around the grounds. We paid at the desk and was given a ticket that was dated and annotated. For 2 children and 3 adults the price was £23. 45 which we thought was a little pricey, but were looking forward to the experience as we had been to their Christmas Walk through some years before. We followed the signs to the start of the walk and were greeted at a desk by a very grumpy man who quite frankly was rude. I handed over our very expensive ticket and he brusquely then said he needed to see our receipt. I found it in my purse and handed it over. He kept the ticket and handed back the receipt without any manners and nodded towards the door that marked the entrance. The Enchanted Walk was well done with plenty to look at and keep the children amused. More written signage would have been a useful addition to each scene. We wandered through, back and then through again to get our money's worth and luckily it was not busy and so the children could zip from scene to scene easily. It was enjoyable, colourful and entertaining. We also visited the cafe for some lunch. The sausage rolls were large and tasty, the egg sandwiches delicious, as was the brie, bacon and cranberry panini. The beans on toast were plentiful served on 2 slices of crusty white toast which our grandson devoured voraciously. A shortage of staff meant we had a little wait, but the waiting made us even more pleased to see such lovely food when it arrived.

I took my child to the enchanted walk today as we have previously really enjoyed the Christmas walks. The cost was £4.95 per person (just under £10 for the two of us), On entering the walk we were met with a smell of chemicals and a damp, musty odour. The displays were nice and we enjoyed looking at them but I did expect there to be more of them. It took us around 5 minutes to walk our way from start to finish and unfortunately the smell continued the whole way. I was quite disappointed with this walk as I had expected it to have the same magic and excitement as the Christmas walk. It almost felt as if it was being used as storage. I appreciate that tickets cover overheads of lighting etc, however I felt the experience did not match the amount charged.

This is Christmas one stop shop from baubles to crackers and everything in between. Have special events throughout the year and well worth checking on website as some is ticketed. Coffee shop, parking on a hill, lots of helpful staff.

After recently going through a stillbirth, I have been gardening a lot this summer as way of making myself feel better. My trips have all been fine until today when I was served at the till by a very rude member of staff. I approached the till with my items in the cart and you have to tell the assistant what you have. She asked how many pots I had and I thought she was referring to my pots of flowers to which I replied 4. Then she pointed to my empty plant pots and asked how many there were of those and I said 3, to which she aggressively said "Right, I JUST asked you how many there were and you said there 4." I said, "I thought you meant the pots of flowers." It was a simple miscommunication, and the woman didn't need to be so nasty to me. After everything I've been through, I don't need to be spoken to so rudely when I get out of the house and try to get on with my life as best I can. I've spent hundreds of pounds there this summer and after being made to feel so uncomfortable, I don't think I'll be back. There are other garden centres where staff members don't go out of their way to make you feel so uncomfortable.

A very poorly cooked breakfast, sasages only just about cooked very little colour on them and hard, bacon over cook on one side not cooked on other, egg under cooked some white still runny, hashbrowns over cooked and very oilly, mushroom been cooked and then sat in water nice taste but texture horried, beans cold black pudding under cooked no crut on it. All service on too smaller plate for a large breakfast.

Unfortunately I have recently had two separate visits where two different members of staff have been really rude. Very poor customer service. This is my local garden centre and I have been a loyal customer over the years but am now considering going elsewhere.

Visited the wonderland theme with my daughter, granddaughter and partner. Was a brilliant experience and lots of photo opportunities to make it memorable. Great value family ticket and would visit again. There was a good choice of food in the cafe which was reasonably priced too.

Turned up at 11.10 for breakfast. Menu clearly says last orders 11.30 but they refused to take our order, only offering cake and pastries. No use for us. Asked if we could order from lunch instead but also refused. Disappointed.

Took my sons (5 and 3 years old) to see santa and do the winter land walk at the weekend. Both were outstanding. Queues were busy (Saturday so expected) but well worth it. The santa was absolutely excellent and convinced even me! He came across as such a lovely man, and my sons were in awe of him. They had a good amount of time to have a chat with him. I was pleased we were allowed to take photos but actually we ended up buying them anyway (£15 per photo but buy one get one half price) as they were lovely. Then you go straight into the walk. This was very busy but wonderful. I took them to Funland at Hayling last summer which was much more expensive and nowhere near as good. Well done, Keydells!!

Visited the Kitchen at Keydale nurseries today with friends that were visiting for the weekend.Breakfasts were delicious, lattes lovely and all the staff were so friendly. Couldn’t recommend highly enough. Plenty of well spaced out seating both inside and out… all pandemic precautions were in place… a lovely way to start a Sunday!

Ordered the breakfast and although the Cafe was almost empty it took over 30 minutes to arrive. The bacon, beans, egg and mushroom were cold. Hash brown and black pudding were warm. Egg was undercooked the toast was warm bread, I doubt it had been in a toaster. This was one of the worst breakfasts I have ever received. Cheap, poor quality food and not worth the money. One rasher of bacon was overcooked and another barely cooked. If I could give zero stars I would.

After years of bringing the family to the Keydell Christmas Santa and walk though we were excited to see they added a enchanted walk though during half term. Our excitement was cut short when we went though the door though, £10 for a family ticket for a walk though that was no bigger then my garden. We were left feeling very disappointed as past walk though in the past have been amazing. This just seemed to look like a quick money earner to make us loses from the pandemic in our eyes.

Myself and my Partner are exempt from wearing a face covering and we was turned away. We was told wear a face covering or basically sling your hook. Such a shame as it was a good garden centre when John was running it, since the new owners have taken over its terrible. It saddens me to write this review but I don't think I can ever go back again. They are breaking the law by turning away exempt customers under the equality act 2010. The security guard Aka "Shirt filler" tries to intimate you to wear a mask even after explaining you are unable to due to your exemption... Not the kind of place I want to be spending my hard earnt money. I can't see a future for this garden centre with the current economy and the way they are disregarding long time customers. Very sad. Very sad indeed. - I would also like to add that if you voice your opinion on their facebook page or ask questions about exempt customers being turned away then expect to be blocked by them... Poorly run garden centre.. Its a shambles... This review definitely replaces my previous review from last year.Also expect a cr*ppy response from the owners - its nothing new, you can see the replies are truely unproffesional and not to a standard John would have wanted the company to run from. I'm expecting a shirty reply to this review, but lets just wait and see shall we.

Absolutely shocking I visited here on the off chance to get some grow bags but was refused entry as I don’t wear a face covering as I’m medically exempt. I e mailed them and was told the local council and MP Flick Drummond was consulted and they are following there advise. Ha not sure about that have tried to get a response from the MP with no luck.

Always been selling over priced tat now they discriminate against the disabled. AVOID AT ALL COSTS, there are better friendlier garden centres out there.

Will never shop there again. Some people cannot wear masks and should not be singled out to report to the front desk to explain why. Horrible experience.

Left in tears, rude and discriminating towards my disability. I was made to feel like a criminal and my anxiety levels are still sky high.

They denied a woman with a mask exempt badge entry! Horrible behaviour like we saw in Germany in the forties. Will never give my business here

Would not reccomend this place. They are discriminate towards people with disabilities. I was wearing my lanyard identifying I am exempt from wearing a mask and I was refused entry. Should be ashamed of themselves. Will never visit this place again.

I don’t understand why the keydell staff , not all but most, are so rude and unhelpful. I visited today and picked up some yellow plants without labels. I asked the information kiosk lady if they were perennial wall flowers or bedding wallflowers. She shrugged and said she didn’t know, I asked at the till and the woman was so rude I was very taken aback. She said I don’t know what they are .....they are yellow! I have no idea whether she thought this was funny or not but it certainly came over as unpleasant and cocky! Come on keydell management you must be racking it in... train your staff please.

Weed killer all over the floor, not exactly safe for children and dogs. Plus if bags of product are open their selling faulty goods.The place is tired and dirty and could do with a refurb, will go to Haskins in future.

Went to Keydells for the Santa’s grotto and winter wonderland walk. We’ve done the walk before but the Santa’s grotto. I was really impressed with the social distancing put in place, made it a much nicer experience, Santa was fab and the walk was as always brilliant and my little boy loved it, great gifts along the way and a great choice in the toy shop at the end too. Defo worth the money and will definitely visit Santa here again.

Always use keydales summer and winter. Went today for Christmas stuff and Mick and I were horrified by the amount of shoppers not wearing a mask, even the younger couples didn’t have mask. We picked up our bits in the Christmas shop went to pay, que so long, only 2 tills open, we left our stuff and walked out, just due to the fact a lot of people were coughing in the que with no mask on

I have always used keydell but I must insist that today after a good day shopping I was disappointed by the service that myself and daughter received to today by the burger van in there car park.Hot dogs and LB Burger ,under the current COVID situation there was no hygiene no mask no gloves and very bad attitude.I am always one for buying local to keep the smaller business alive but on this occasion keydell need to change there policy so that small independent business don’t damage there reputation .I and sorry that I had to leave this review here but there is no other way...please avoid the this van ,from now on Mac Donald and Burger King will get my money because customer is number 1......please remember this is not directed for the quality of keydell just the service outside which they give permission to trade

Ample parking close to and a little further within the site. Plenty of guide signs for cleansing and distancing. Internal one way system clear but not fully observed by customers. Exit marred by non buyers pushing past paying customers. Security/queue guard ineffective. Till staff brilliant.

Where do i start? Let start with the staff - They are very helpful, kind, caring and almost like friends and family, they are working so hard throughout this pandemic to keep the nursery running and provide customer satisfaction (I know there is small amount of people not happy with the Christmas event pricing this year but that's to be expected with the pandemic, staffing and PPE costs etc)The establishment itself - It very original, its not your average garden center, this is what makes this place stand out, its very unique and it to its own. The layout of the building is great, we visit here regularly all year round and we know where we are going and what we kind find where.Pricing - Yes it will be a little more pricey but you have to remember this isn't a chain business, this is the only establishment in the world, so prices will vary to other well known competitors, but to be honest I don't mind paying the prices because it is worth the value. The products sold here are far from cheap, they last. We have had our beautiful Christmas decorations for years from this place.Don't take my word, or anyone else word for it, you need to visit this place, you will not be disappointed. Enjoy the events they hold, put money into a local business, I dont want to see this place to go, this is almost become apart of our lives to visit, support local and lets keep this place going for many many years to come.Staff - Thank you so much, you are so underrated you deserve all the credit from the positive feedback, because if it wasn't for you, we wouldn't be able to visit such a wonderful establishment. Thank you again for all your hard work , all year round.

Customer relations are important! I was depressed and annoyed that of the two enquiries made of Staff while on a visit today both, it seemed, were resented by them. One gave her directions like a sergeant major and without a smile, the second, again without a smile, gave me minimum information and the impression she was too busy to deal with customers. In these challenging days of the virus, care and courtesy are surely more valued and desired than ever.

I don’t go to this garden centre very often as I have a few closer to my home, however, I decided to pop in for a look around. There were lots of lovely plants to choose from, and so I made my way to the tills. Wow! The staff on the tills were almost hostile to the customers. They were rude, abrupt, barking contradictory orders about where to stand etc. Customers were looking at each other, we felt like we were treading on egg shells! It really isn’t necessary. It’s such a shame, because people can buy plants from anywhere, it’s the customer service people come back for. And I won’t be rushing back!

Went for a browse on a chiili February day. Lovely place to walk around, lots of interesting garden things and beautiful things for the home. They do a lovely tea and bacon sarnie pot for 2 and 2 sarnies for £11.It's not a cheap place to shop for plants but worth a wonder round. There are caged birds to talk to and ducks to feed.

Good range of plants and gardening hardware. Prices not always the best. Cafe has improved and has better range of food

Fantastic selection of plants and goods, some great offers in the sale.Think some prices a little high but selection amazingFantastic colours and range of spring plantsLove the houseplants section with the birds and guinea pigs a lovely spot for adults and children alikeCafe lovely charming staff and food greatSelection not huge but fresh and tastyThink it could be improved by specials and slightly more user friendly display cabinets, feels a bit oppressive?

We visited Keydell's to see Santa and experience this year's Winter Wonderland . We came in 2018, this year we found it more hectic and too many people trying to be crammed in, it just seemed more of a rush and push as we made our way through the marvellous Winter Wonderland display. We were with Our Granddaughter (3) and She had found the time queuing too long and She had a meltdown on the way in , oh well that done and Our turn to see Santa, We could'nt have been more happy with Santa and His expert calming influence and really friendly appearance which really did make the day for our now upbeat Granddaughter ( and Us )

Loved Keydell Nurseries Winter Wonderland. From the Cafe to the Wonderland. Found toilets to be clean and easily accessed. Well worth the money to see all the lights and the animated animals, etc. Only downside was the lack of parking. Luckily my car is 4WD so parked on the end in the muddy grass area at the end of the line of cars. Definately going to come again next year and make it a tradition. They just need to make the inside cafe area larger to cater for the influx of visitors and have a car parking attendant on duty to cope with the number of cars. Best Christmas visit for years!

Visited here couple weeks ago on a weekday around 430pm to visit the Christmas wonderland thing, its good and shows its the major income for this garden centre and makes up for the many thefts they must get.One thing that was disgusting was the baby change The bin was overflowing nappies etc all over the floor poop all over the place by disgusting so called parents not cleaning up but also LACK of cleaning and checking by staff its absolutely disgusting. I told staff members and all tehy said was oh.Absolutely disgusting. Lower class people may find it acceptable to change a precious innocent baby in that state BUT its NOT ACCEPTABLE.

I love coming to keydells and my kids enjoy it too during Christmas time as they love the wonderland walk, this years display was definitely a must see and my kids were mesmerised by it all! It was so busy and unfortunately we were unable to see Father Christmas which will be a must next year so we will book early!

Not visited here before and should have realised by the queue of traffic waiting to get in that it was going to be manic (main attraction was the winter forest/santa experience). Took an age to find a parking space and then it was just one big push and shove to get around inside the garden centre. There was a massive queue for the santa experience and although prices reasonable at £3.50 for children’s/£2.50 for adults (if I recall correctly), we decided our grandson would not manage the long wait and so opted not to go in. Plenty of xmas related “stuff” on sale and a couple of animal enclosures with pigs/donkey/goats were a nice touch for children but the overall experience was claustrophobic. We also visited the well managed cafe (in separate building outside the main centre).

We've never Heard of this magical place in Portsmouth, and we're from Southampton; when me and the misus don't have a little one yet, but since our little girl have arrived earlier this year; we started hearing wonderful things about this nursery up in Havant. And finally when we had the chance to have a family dayout, we took it and to our delight twas a spectacle indeed no doubt. All of the lights and animatronics are superb, and will fail to WOW you on the walk through and at the end of the walk. You'll be greeted by the sumptuous and warm café, whereas the food and drinks are reasonably priced to my satisfaction. And the staff are friendly and lovely, made us feel very welcome.

This is an all year round destination place, it never ceases to amaze me at how they work so hard to meet the seasons changes! The whole place is hard working, organized , friendly and just great. There are times in busy periods that you have to wait for a seat in the excellent cafe 'The Potting Shed', but its worth the wait, so please be patient, its not the staffs fault!

Lovely day at keydales nursery had a nice look around.christmas walk was great so mush to do .santa was great my newhew love it will be back next year . great family day

We (2 adults, 2 children) paid our annual visit to Santa's grotto and Winter wonderland. A mixed experience.

Great nursery. Not the cheapest around but good range and 'the pkace' for Christmas decorations and lights!

Enjoy the Christmas shop, and then experience The Potting Shed Cafe - absolutely excellent food, friendly staff - we are a frequent visiter all year round!

Came for a look around for Christmas decorations and we never get disappointed with coming here, there's so much choice and so much to see, they really make a fantastic effort every year, definitely not only a great place to come for Christmas but all year round they have an amazing array of trees, plants, shrubs and a wide variety of other goods, the staff are super helpful and friendly too.

Good range of regular nursery plants and equipment. Best place for christmas lights in the county! They're already getting ready for christmas!

What an excellent display, took my 1 year old grand daughter and she just loved it. Well worth a visit.

today my niece & i took her son to the enchanted walk at key dells, it was amazing, so pretty, lovely music, so many lovely things to see, moving as well, all different caricatures as well, my nephew who is only two & a half was just loving it walking through it, he was fascinated actually, only £2 for kids & £1 for adults, worth every penny, would defo recommend!!

What an incredible place! They call it a nursery but it’s bigger than most Garden centres and certainly has more stock. The place is RAMMED !! If you can’t find what you want here then you probably won’t find it in any garden centre ( except maybe garden furniture)

We visited the Christmas wonderland with our 3 year old grandson, and to be honest we had pretty low expectations. How wrong can you be?

Was told this was brilliant and so made the special trip from Camberley to Horndean.

Large local run, rather then national branded , garden centre. Famous for Christmas light displays. Great range of garden plants and equipment.

The garden centre has a good variety of plants on display, prices are dear, but what really marked the day was the quality of the service... extremely poor. Management has no grasp of the meaning of customer service.

The staff in the cafe / restaurant are absolutely lovely. Good food and great service, they all look as if they enjoy their job. The garden centre itself is pretty huge, masses of plant choice and variety, lots of other products inbetween, it is also family owned I understand. I like it as it is a change from the identikit chain garden centres, I like to support them as it minimises take over risk or selling off land. Some prices cheaper some are more, till staff were very pleasant too. We didn't require any assistance around the shop therefore I can't pass comment on that.

Hadn’t realised that you can now review Keydell which is a brilliant garden centre offering everything you can possibly need for your garden. Visited on this occasion to get some early geraniums for the garden but of course had a good walk around looking at this years range of barbecues and patio furniture. We used them numerous times over the years and have always received great service from the team.

Good selection of cakes and cookies in 'The Potting Shed', along with bacon croissants for breakfast.

Best place to buy garden furniture in Hampshire. Very helpful staff and plenty of choices. Never been disappointed here

Really lovely gem for afternoon tea. Great service and waitress brought round samples of rhubarb and ginger cake. Caters for vegans. Quirky and lovely.

visited here for a magnolia soulageana, friendly help from staff and I found just what I wanted. Good cafe on site. Skinners sheds, summer houses etc on site - a good selection.

I first knew about this place a couple of years ago through hearsay and have been every year since. I always look forward to coming here at Christmas as it's so magical and reasonably priced too! They have a variety of Christmas decorations and lights, walk through winter wonderland and you even get to see father Christmas. Despite all of that it's also a very good garden centre with lots of things to buy from seeds, plants to ornaments. I would really recommend this place and I already have to friends and family! :)

Large garden Centre and Shop, well worth a visit.

We had already been to longleat to see Santa so we were just going to take a look at the winter wonderland. My little boy asked to see Santa so we took him in to see him and it was amazing. I thought our longleat experience was bad but this made me realise how bad it was. Santa spent about 5-10 minutes talking to my son and telling him little stories from the North Pole. There was a place for him to sit and talk to him which showed they encourage this. We had time to take our own photos and did not feel rushed at all. Santa also looked great! Defiantly an experience I would recommend!

Had really good time with grand daughter, winter wonderland walk through was exceptional,so much to see,they put a lot of effort into making it interesting and we were really impressed with everything, plus culminated with a visit to Santa in his grotto..spent about 10 minutes with Santa and again this was exceptional..grand daughter loved it..3 adults and 1 child for £20..very good value for money..I'll definitely be booking again for next year..would also like to thank all the staff for there hard work..always smiling and helpful..a real credit and assett to this buisness.

2nd year in a row coming- so much effort put in. We arrived at 9,25am on Sunday and waited for it to open at 10am, already a queue going right outside, down the hill and nearly to the entrance but was well worth it, glad we got there early. Very well organised compared to last year, one queue to get tickets then go straight into santa, last year you had to queue to get tickets then queue to go in to see Santa. Daughter loved it, staff great especially the elves. If you dont want to spend the money then this isnt for you so dont moan? £12 for a photo and £13 for entry. Not bad at all :)

We visit every year and have done for the past 6 years. The winter wonderland didn't disappoint this year. It's a lovely experience for the children. I understand the need to charge, but it is getting quite pricey for a family of 4. Lots of nice Christmas bits in the shop too. Well worth a visit.

It was an outstanding trip, no expectations but exceeded any probable rate of a wonderland- magical, beautiful, stunning capsules of a little insight into Christmas , fabulous for children but equally enjoyable for adults.

We took the Grandchildren to see Santa and experience the Christmas wonderland walk,

Had a good morning at the nurseries and staff helpful. Then decided to go to the cafe. Ordered food and hot drinks. The food arrived but the coffee did not come till we had finished our hot drinks. I know it was busy but would perfer to wait for the order to be served together and not offered lids for our drinks. Shame as good was very good.

First time for a local residential home, escorts went in for free, even residents with dementia came home with the best smile, Christmas came early for a few this week! Well done to Keydell for an amazing Wonderland experience for young and old.

Have visited the Potting Shed a few times but on the 28th November we were surprised to find the introduction of polystyrene cups admittedly they were red with snowflake design but the coffee did not taste anything like it usually does ,it may be because it is a busy time but I hope it is not going to be a permanent feature otherwise we will be taking our coffee else where.

We took our two grandchildren aged 7 and 4 to see Santa and take in the woodland walk. Santa was wonderful and we didn't feel at all rushed....top marks to Santa...he may just have been the real deal. The Woodland walk was magical. Well done Keydells a lot of effort put in. The only reason I did not give 5 stars was because the elf we encountered by the ticket booth wasn't the most helpful. Oh forgot to say Santas workshop where the children collected their gifts was a brilliant idea. Well worth a visit just be aware its going to get busy.

I visited this nursery last Friday with my friend and my granddaughter who had an inset day! The displays in the woodland walk were magical. There must be thousands of pounds worth of trees, lights, figures and ornaments in all the different tableaux. So much thought has gone into it all We all enjoyed the experience very much and made a special trip from West Sussex. We took my granddaughter to see Father Christmas and it was well organised but my granddaughter is quite shy so didn't really get the full advantage of the visit. However after seeing Father Christmas the children can choose what gift they would like, according to age groups, and the gifts are very nice, not rubbish. The woodland walk is included in the price to see Father Christmas or you can see the tableaux on their own at a cheaper price. I thought 'woodland walk' meant we had to go outside but no it is all under cover so ideal if the weather is iffy or cold. There is a wonderful selection of Xmas tree ornaments/gifts in the main building along with plants etc. The place was a bit confusing but well worth the wandering about.

We visit here every year to take kids to see Santa and to walk around the Winter Wonderland. Visited today and as always we weren’t disappointed. Long queue of around 45 minutes but I expected that given the time of year. And that was with us arriving before opening time. Santa was great, daughter got a lovely gift at the end. Always a nice selection of toys. Took our own photos as I find trek quite expensive especially as we’d paid £13 to get in. The winter wonderland walk was amazing. Lots of beautiful displays and plenty of photos to be taken of your little ones in there. Particularly love the train there. Will be coming again next year most definitely and would recommended.

This is the third year I have taken my grandson to visit Father Christmas here and it just gets bigger and better each year. The work that goes into it is amazing and great fun for the little ones and we older folk too. A very charming Father Christmas this year also.

Yes, another great visit to Keydell, these guys must spend so much time, effort and money to build there amazing displays.

As another reviewer said the centre and woodland walk are very well done....but as for customer service forget it!!

If you want a pleasant day out, avoid. While it has many strengths, the staff is not one of them. If your toddler is having a meltdown, they will judge and comment. You even get to hear their half-baked political views as they stand around doing not much (but gossiping and judging). Equally their checkout service isn't exactly polite. This review is not for the restaurant, but the shop.

I love going here for the Halloween and Christmas walk, but today (2 days before Halloween) the Halloween walk had been gone since roughly the week before! It’s not even been Halloween yet! And you now have to pay to get in! Considering the fact my friends and I took the time to walk down there in the cold, we were not very happy to here it was gone to make room for the Christmas woodland walk (or whatever it’s called). So really I’m not impressed with the Halloween walk this year, I mean it’s two days before Halloween, and two months until Christmas, that’s a little bit weird.

I think this is the first year we’ve had to pay to do the Halloween walk through and I feel it was overpriced. We queued for about 15 minutes just to get the tickets which are part way through the walk (the queue was far longer when we came out) which were £1.50 per adult and £1.20 per child over 1. We were given an armband which meant we could come back in again that day but why would you? One - two minutes after that the walk was done and we didn’t see any live actors. The walk has always been good (and what they actually had this year was good) but not when you have to pay so won’t bother with it next year if they continue to charge.

Always a pleasure visiting, now especially with christmas on the way, staff very friendly and welcoming, cake was nice and tea was lovly, thanks again

Keydell is by far the best Xmas shop to visit in the whole of Hampshire.The displays are so well done as is the walk with the animals. As a family we visit every Xmas

The Potting Shed is the new cafe at Keydell nurseries Horndean. I have now been there 5 times and cannot fault it and would recommend it for the following reasons:

This is one of the outstanding places to go and visit, not just a garden centre but an amazing place to take the kids for a dream come true. Fabulous. I didn’t eat at the but heard it’s good I was to wrapped up in the shop.

This is more than just a plant nursery - it is a vast site where you can find all your gardening requirements and a great deal more. There are always bargains to be found and new items to investigate. With so many different areas leading off the main entrance, however, it may require several visits before you have explored them all.

Took my mum for a visit. So much to see and choose. Loved it! Good place for gifts. Nice place to spend an afternoon.

We took the children through the Enchanted Woodland Walk through with fairies, dragons and unicorns and like all these nurseries displays it was really lovely. I picked up a load of bargain plants that had been reduced as well as an apple tree for the allotment which was fruiting and a good price at £29.99. We then went in The Potting Shed Cafe for lunch where the staff were very polite and friendly and ordering for six people I found the service very quick. The two little children had an afternoon tea which at £5 each was well worth the money. This consisted of a drink, a sandwich, three different types of cake each, crisps, fruit, cookies and iced gems all served on a lovely cake stand. Even they couldn’t manage all of it so were helped by the rest of the family. It was all very lovely and would definitely come again.

We've visited here a few times since it opened in May. The quality of the food remains consistent & we are always greeted with a welcoming smile & 'Hello'. We will be returning on a fairly regular basis.

I enjoy visiting Keydell nurseries as they are a local alternative to the large national garden centres. That said they can be complacent in their service and are not the cheapest garden centre. Had mixed levels of service from them on the last few visits.

Keydell Nurseries is one of the largest garden centres in the area with a vast stock of goods with everything you could want in plants ,gifts, garden furniture and Christmas decorations,to mention a few.

The best stocked garden centre in the region. There are so many wonderful plants that you can overlook the rather tatty buildings. There are also lots of gift ideas as well as the items you would expect to see. Prices are about average for a garden centre and there are always bargains to be had if you take the time to look. The cafe has been revamped recently with a new menu and seems to be busy.

Lovely to visit at christmas time, a huge amount of decorations. You will not be disappointed , you can spend ages in this shop.

Not overly welcoming, quite expensive as most nurseries are unfortunately, and not really good food, not great value for money, but ok if you just want a cuppa.

Keydell nurseries is a local garden centre that is lovely to visit throughout the year, however at Christmas it becomes a winter wonderland and is great to take kids to meet Santa etc well worth a visit.

Very large garden centre - has everything. Lots of gifts, bedding plants, trees,indoor plants, BBQs and cards. Visited new cafe and it was similar to old cafe- strip of new wallpaper, new sofas (not overly comfortable), expensive sandwiches but large portions, cake flavours looked good, no inside way to get to cafe, outside toilet, friendly staff.

Visited the 'Potting Shed' earlier this month. Decor, ambience & menu are all good. BTW..the Tea on the Green, Rowlands Castle, is run by the same family..

I visited with my 3 year old daughter and was very impressed.

Newly open cafe is very good. Had a lovely ploughman’s, too large for me. One of my friend is a vegetarian and they changed meals to accomodate her requirements. We all enjoyed our meal and staff very friendly.

The Potting Shed at Keydell Nurseries, Horndean opened its doors today and we were so pleased to see it, as we were in dire need of a sit-down and some refreshments.

There's plenty to see. It's very big. They seem to have everything you could possibly need for the garden. They have an on-site café which has limited seating and is quite expensive. (There are other places to eat out in the local vicinity).

It’s like a winter wonderland at Christmas! And spooky in Halloween! The lengths this garden centre goes to is amazing! They have a cafe which is reasonable and a lovely duck pond that you can buy duck feed at the restaurant for. I live pretty...

Rubbish , tables dirty and grubby, staff awkward , food was awful,shame lets down a great garden centre