Kervansaray Restaurant in Havering

Been to this place twice.. With hubby and friends respectively... Food was very tasty, drinks amazing, customer service fab and the ambience was 👌🏽👌🏽... Very beautiful experience and won't hesitate to go again.

Thank you all for the most incredible evening . VERDA you were sensational at organising everything for me not easy with a party of 22 but you did it brilliantly . You are a wonderful asset to the team . The waiting staff could not do enough for us . Our main waiter SHUVO was just incredible . The food totally delicious and so beautifully presented . The new decor is stunning . I remember you as a small cafe and even then the food was brilliant . A number of guests had never been to the restaurant before and they were suitably impressed. Thank you all for making my 70 th birthday so memorable 😍

Absolutely fabulous, the food, the service, the ambience, wish I could transport it to Norfolk where I live, the semifreddo was delicious and could have eaten another

Had not been here for a while, and first visit since latest refurbishment. Food is excellent, good singer (Saturday night visit and value for money. Staff are superb, as always have been.

Absolutely shockingly bad customer service The Little bald fella Who served me was extremely rude And had an attitude problem Then he Tried to charge me £5 For some extra chilli and garlic sauce I walked out I won’t be returning Plenty of alternatives in and around The area! If I could give 0 stars I would 👎

1st visit & very pleasantly impressed with food. Quiet atmosphere, Tuesday eve. Totally fine as was with friends. Excellent selection & great portion size, satisfyingly full. Will be returning. Staff good service.

Good service, great food which didn’t take long surprisingly even though the restaurant was completely full. Used to come here when it was smaller and called kervan Saray as a kid, nice to see it is doing well.

Lovely venue, lovely food and even lovelier service from the girl with the great 5 star smile, Hilal. All the staff were happy. Makes all the difference. Thanks darling your smile made our night. See you all again soon!

1st time back since re refurb very disappointed. Me & daughter ordered chicken a la cream - white sauce was a glowing yellow sauce - not nice at all appearance & taste ! Staff were unusually miserable really not good atmosphere! Prices increased yet service and quality of food really gone down. We have been regulars since they first opened this restaurant which was half the size ! After this experience we will not be back it was a disappointing waste of money !

We went this evening for my sons birthday, have been a few times now and it’s always been excellent- but today was extra special - big fuss made lots of fun food was beautiful and the service was fantastic. Thank you as always

First time my husband and I have eaten here. We went with a son and daughter in law who have been before. Highly recommend this great Turkish restaurant. Excellent food and wine. Great service with very friendly personnel and a lively atmosphere. So glad we went and will be returning. Was better than we could have ever imagine!

This is our local restaurant, great food for both eat in and take away - but would say the atmosphere when eating in is unmatched! The food never disappoints and will continue coming here time and time again!

Sorry to say I feel this restaurant is over rated. The decor is lovely and the singer was fab but the food was a let down. The halloumi was rubbery and the lamb chops were fatty, over cooked and bland. I have eaten at other local Turkish where the food is much more flavoursome. The staff were attentive and friendly and I would give them 10/10. Such a shame about the quality of food, just not up to standard. Afraid to say I will not be returning.

First time visiting and glad we did. Food, drink and service were all excellent. The portions and taste of the food were top notch and we all will be very happy to come back again.

Perhaps my 25th visit in here and it goes from strength to strength. I and my family once again had an amazing time. Delicious food cooked by the wonderful chef Ahmed and served in time and without delay. Hospitality is second to none and very hard to match never mind beat. A special mention goes to SERKAN who made sure no stone was left unturned on this visit and never fail short of offering a world class service. Thank you SERKAN and thank you all at kervan Gidea park! See you again very soon!

Been eating here for several years with family and it’s great all the time and has been getting better better. Serkan served us today and was really great in doing so and the food was well organised and tasty and the conversation with Serkan was nice! See you soon! Aisha, Moussa and samb family from Stratford

We went for Iftar at Kervan Kitchen Gidea Park and Serkan was very welcoming and the food was delicious, the service was impeccable and everything was on time. Serkan and his team were very efficient and polite! 5 out of 5! We will be returning soon! The whole family enjoyed it. Thank you Serkan, Babacar from Stratford

Lamb chops were great but the rest was not even ok really. Dips for bread appeared to be watered down. Calamari and chicken wings were Iceland quality. Very overpriced. Shame because I’m happy to at a good price but I want better food. Service was non existent.

Visited here with clients and really enjoyed the experience, staff very friendly and attentive, food was superb, wish they had a restaurant in Glasgow!

The food was delicious and you get so much for your money. The waiter told us not to order too many starters, but we did anyway because it all looked so good! We couldn’t finish our mains, so they boxed it up for us to take the rest home. Our waiter Yunus was the loveliest waiter I think we’ve ever met too, we will definitely be returning very soon!

Visited with whole family for a pre-Christmas lunch. Excellent food and friendly service. Massive portions. Would highly recommend. Place nicely decorated and clean.

Booked last minute for New Year’s Eve ,went to early set meal at £45 ahead,fantastic value. Had table for 2 hours and thought it would be rushed but plenty of time and no pressure,service was great and had a 10 minute break between starter and...

Yummy Lovely delicious Turkish warm food. My son loved his chicken wings and the family enjoyed the platter of grilled meats, salads & hummus. My kleftiko was to die for and my daughter happily finished it off for me 🥰. The family loved the good...

A couple of weeks ago I wanted to celebrate my progress with my health (after joining a nutrition club the previous month), so we decided to try a local restaurant that we hadn’t been to for several years. Kervan Kitchen is situated opposite Gidea Park...

Absolutely fantastic cuisine and the service was excellent Would definitely recommend this restaurant

We came here as a family, with my elderly grandmother. The food was excellent and very reasonably priced. The atmosphere was calm and classy. I ordered the mixed shish with yogurt and it was fantastic, highly recommend it. But the thing that made this a...

A Monday evening meal with my father. It was really simple to book with the online booking form. The food was absolutely delicious, I had Kervan combination with chicken shish and Adana lamb both of which were very good but the chicken was absolutely wonderful....

Lovely meal and fantastic service. Serdar was extremely helpful, friendly and very informative. Thank you .

Always a delight to visit this restaurant. The food was delicious and the service was excellent and friendly too. The restaurant has a really nice ambience and the decir is lovely too. Will definitely visit again.

Great vibe, highly recommend for date vibes. Drinks were amazing and overall a nice time. Serkan was our amazing waiter and kept us entertained all night. 8/10

My family and I had a really enjoyable experience at Kervans kitchen. We were received very nicely and given complimentary bread and sauces which were so delicious. We were even asked whether we wanted additional bread and I was surprised to see that we were...

Still delicious! Having relocated, it’s been a long while since my last visit, and I pleased to say that the food is just as delicious. Not only that, but the lovely manager remembered me and came over to chat. Friends and I ordered the chicken...

Great customer service , as a starter we order cheesy pastry roll and some humus lamb which was so delicious, then order for main lamb chops and mix Kebap was so yummy , between starter and mains was good timing gap wasn’t rush at all...

Great place to visit, came with my two kids and sister the service was top class ,food were yummy ,from start to finish they did look after us very well ,definitely will be back

I was there yesterday to celebrate my wife's birthday. I recieved I warm welcome from one great young man and the lady that served us the starter with a wonderful smile and politeness. There was this other male staff who came to serve us the...

Celebrated my wife’s 50th with friends and family. The atmosphere was lovely and the restaurant was nicely themed and decorated. The staff were really friendly and the live entertainment was really good. The food was great and really well presented and the service was excellent...

the waiters and staff are rude and on leaving we heard the manager telling his staff to tell customers to f**k off. Never going there again!

I have been going here for many years and I would still recommend this place. As it has gotten popular the quality of food his dropped ever so slightly but this expected with how popular the place is. Regardless the staff a friendly and the...

I must say I had high expectations due to recommendations, I have been visiting high end Turkish restaurants for a few years now, however I am extremely sad to say it was a little disappointing. So here goes, the restaurant is beautiful and very well...

Was amazing food but even better service!! Eddie was delightful as always😁. Cannot wait to come back.

Visited this evening. Always lovely food. The sea bass was crispy and tasty. The only downfall is that the restaurant was cold!! Very uncomfortable when you feel cold during dinner. The last time we visited it was cold then but we thought we were close...

Walked in the door and I was warmly taken to my table. The decor was well thought out and the staff were very friendly. We ordered a mixed platter which hit the right spot. The service, ambience & food were up there and I would...

Decided to visit this restaurant at the last minute and it was a pleasant experience from the staff to the food that we ate. I must admit I do have a thing for chargrilled meat and they certainly delivered well in that department. I would...

Attended last night 27-11-2021 for birthday celebration. Great night , great atmosphere, excellent food and service . Great entertainment. Definitely recommend .

Kervan was our favourite restaurant and one we had visited for countless birthdays and anniversary meals but sadly will not be returning. Our waiter was rude and took every opportunity to apply peer pressure to order more alcohol and made rude remarks when two guests...

We had booked a meal nearly 2 weeks in advance but when we arrived the female waiter checking customers in had told us we had not. She was accusing us of not booking and that we should have rung even though we had a confirmation...

Good size menu with lots of choice but decided to go for there special and was not disappointed. Really good selection of meat from lamb chops, to chicken and beef. This special dish came with a good hearty salad and of course warm fresh bread.

Lovely restaurant, very friendly staff and good menu choice. Food was excellent for all 8 of us. Mido the waiter was very friendly and helpful.

I'm giving Kervan Kitchen a five-start rating as they never fail to disappoint! We live around the corner to Kervan Kitchen and have been dining here since they first opened - remember the small restaurant when they first opened their doors - how it has...

My fiancé and I have lived in Gidea park for a year now and always thought we need to try this restaurant and today, actually today, we decided to book a table last minute and try it. AMAZING. The service was lovely, everyone was super...

Chanced upon this restaurant after visiting a friend in the area on a late Saturday night and we decided to give it a try. Ordered a mixed grill platter for 2 of us and we left with a big smile on our face. The bread...

I visited here on Friday 8th July for the first time after wanting to visit for a long while. The restaurant had been highly recommended and, after visiting a lot of the Turkish restaurants locally, I fancied giving it a go. The recommendations were great!...

Top service amazing thank you so much for this evening goes a long way, thank you again for your service

Birthday dinner date with my family. Pre booked. The place looks lovely, seating is nicely spaced out. You receive complementary bread & dips, I ordered humus to start this is a big portion so ideal to share, calamari was ordered too & this was a...

Over an hour and a half waiting. 3 phone calls to the restaurant, and on the last told food had been delivered. No ring at the door bell and no notification. Stone cold and no help when I called to complain.

I ordered a kebab and received a cold meal. The bread was soggy, the kebab was a cold soggy mass, although there was lots of meat, it seemed good value. I did not like it. My wifes meal looked quite edible, mine was not.

The best Turkish food I have ever tasted. Great staff and a great environment. Would highly recommend

Fantastic take away!! Would highly recommend, food was delicious, hot and extremely tasty! So much to eat we have enough for lunch tomorrow too 😋 Halloumi, sucuk, spinach and feta pastry, chicken and Adana kofte kebabs all absolutely fantastic 🥰

We came to this restaurant a half an hour before its time closure, the two men who served us our takeaway and drinks were so lovely and generous towards us. The chicken was the definition of good quality flavorful food! Pita bread with the two...

The long black hair woman the manager of the reception, she ruined the whole meal out by providing the shittest customer service couldnt stop thinking about her disgusting attitude and always says that tables are not available when they always are Other than this the...

Such a good vibe in that place. Lamb was melt in your mouth, will 100% be coming back regularly! 10/10! Serkan was an amazing waiter!!

All I can say is great things. The lamb melted in my mouth. Portions were so generous and atmosphere was electric. I will be back

Went there for a meal. Food was not great . Scallops were tiny and just 3 . And meat was over cooked . Very expensive for what we got. Would have gone smiths in onger food there is amazing fir less money . But the...

Serkan made my birthday extra special with the candle and the song. Amazing service and staff! The food is also booomb and large portions. I’m really pleased with my visit! Thank you Kerman Kitchen! Thank you Serkan! You’re the best 🤍

Nice warm friendly welcome staff where very attentive, and the food was really nice, chicken was very succulent and juicy not dry it was lovely. I found it was busy on a Thursday night but still very well looked after with the staff checking in...

Unfortunately we only had the opportunity to visit once before the lockdown began. But because the food was good and the service was friendly we decided to order takeaways a couple of times during that period. So now with all our favourite restaurants in full swing it's been great catching up with seeing everyone. This led us to today when we decided to return to Kervan Kitchen in Gidea Park. When we arrived we immediately sanitized our hands before they took down our contact details. We were then escorted to our table. We did notice that although they hadn't removed any tables they had laid them so that everyone would be a safe distance apart. I was also glad to see that the staff were not wearing any face masks which is something we're seeing more and more now I'm personally pleased to say. While looking at the menu we ordered drinks and were brought some Pita bread with Garlic and Chilli Dips.We decided to start with the Mixed Cold Meze accompanied with some more Pita Bread and it was absolutely delicious.Once we'd finished our starter we then ordered our mains. I went for my favourite the Mixed Kebab consisting of a Lamb Shish , Chicken Shish & Adana Kofte. My wife chose the Mixed Grilled Seafood of Tiger Prawn , Monkfish & Salmon. Both dishes were excellent and cooked to perfection. Each main came with a nice sized salad and rice.We finished with a Tea to end a fabulous Turkish lunch. The food here is fantastic and the service is very friendly. I think you'll have to go along way to find a better Turkish restaurant than this one. So it won't surprise you when I say that I would highly recommend paying them a visit and I will definitely be going back again soon.#SupportLocal #SupportHospitality

First time visit here and was not let down. Parking is really good with lots of spaces.Lovely decor and ambience ( loving the gold toilets in the ladies )Nice outdoor seating Food is really good and also tasty but quite pricey in my opinion.The staff are really friendly and make the whole experience better.I will definitely be returning.

Since this resteraunt opened me and my family have visited weekly.The staff are amazing and we see them like family now, they are super friendly and will go above and beyond to cater for you.The food and drink on the other hand is out of this world and is greatly priced for what your getting. I highly recommend coming here as a family or as a meal as a couple.

This is the best turkish that you can find. We have been coming here for years and it is even better since the renovation which doubled the restaurant size. The food is amazing and the prices are still normal for any Turkish restaurant vs others that are good but loads more expensive. Staff are great too. We have been coming here for 10 years, for couples dinners and family meals and birthday celebrations and we won't be stopping any time soon.

Booked table 8-30.we had maun meals sauteed prawns.and mixed fish .rice and salad.all very nice we just had the bread and dips for staters .would have given 5 stars but could have been a bit more attentive as one of us wanted dessert but they never came back.we orderxed coffees and they were cold.cant fault the food .bit pricey but plenty on plate.

Had Kervan for the first time yesterday and it was nice, just nice. Meat was well cooked but needed more red cabbage/onion in the salad The front of house lady who took our order was friendly and prompt I personally think Lara Grill in Dagenham is better and worth driving to

Our party really loved the food at the Kervan Kitchen. The menu was extensive and good for all preferences, including vegetarian. It was a hot day so it was great to have the doors open, and this restaurant is clearly popular, being quite busy on a Thursday lunchtime, though everyone was well spaced. Food was very prompt in being prepared and very well presented.The best part of the experience was the quality of the food and the excellent cooking, particularly the prawns, which were succulent and juicy, and enormous. The salad was very fresh, the rice just right, and the chips, I'm reliably informed, were excellent too. Well done, Chef. With such delicious food, and large portions for both starters and mains, we felt the dessert was a slight disappointment, as the ordered chocolate "mousse" was actually a chocolate fondant. Either would have been fine, but the fondant, whilst hot and tasty, was very flat and small, so just not great value for money.A word to the wise: If the fondant was correctly labelled on the menu it would likely attract many more customers. Its title is misleading, as a fondant is a hot sponge-like dessert, whereas a mousse is cold, light and fluffy.Like other customers before us, we felt the service lacked a bit of finesse. There was a sense of being slightly rushed and an air of arrogance. It wouldn't stop us returning, but we do feel the customer service should be more of a priority...especially at their relatively high prices.

We went for dinner last night, the food was delicious and very well presented. the restaurant it lovely with a great atmosphere. Our waiter was great and very attentive but my only issue was it all happened to fast, I know they were busy and trying to keep up with ordera but we literally had our bread, starters and main in under an hour it felt like as soon as one dish was taken away the next one was given to you, we didn’t have a break to rest or digest until til next dish was given so we didn’t manage to eat it all as we felt to stuffed x but would deffo go again and we did enjoy it x

I have just returned here for my first meal out since re-opening. I expected to find many changes but the only obvious changes were a hand sanitizer in the entrance and the staff wearing gloves. There was no wearing of face masks or plastic visors by the servers. It was quiet so spacing between diners was not a problem when I was there. Cutlery and a plate and salt and pepper were already laid. Menus were not of the single use type. Three different servers attended my table. There were no hand sanitizer in the loo.The staff and food and ambiance were all great but I left wondering whether I have put my self at risk.Perhaps my expectations were too high following what the media had told us to expect but I think that face masks and only one member of staff per table to minimise contact is not too much to expect. We all have our own opinions so you must make your own mind up as to whether you consider this acceptable or not. If the issues I've mentioned don't worry you then eat at this establishment, you won't regret it.

Delighted with take away meal. Food as good as it was in restaurant ; Service eager and delightful. Thanks to all involved.

I've only had the pleasure of eating at this Turkish restaurant once and even then that was a last minute decision for a quick lunch. But even during that short experience i absolutely loved the food and the staff were very friendly so you could see why some of my friends had said I should give it a try. So when it came to these tough times that we're experiencing now where all the restaurants had to close but could still open for takeaway and delivery only we decided to put Kervan Kitchen at the top of our list. It was three weeks ago when we decided to use them for the first time and I have to say their service was excellent. We rang up to make an order for delivery ordering the Mixed Cold Meze Starter followed by the Kervan Kitchen Special and under the time they gave you it arrived at our doorstep fresh & hot. We received a thank you from the driver for using them which was a nice touch. I have to say the food was amazing so straight away we definitely knew we'd use them again. This made our decision for this saturday very easy as we thought we'd try them again and once more the food and service was excellent. On this occasion we ordered the Patlican Soslu , Yaprak Sarma to start. Then for mains the Large Special Chicken Kebab & the Mixed Kebab along with an Ezme Salad and just like our previous time arrived at the door fresh & hot and inside the time stated. I would highly recommend giving them a try as the food is fantastic and their service is excellent. I'm definitely looking forward to when these times are over so I can visit the restaurant again but until then I'm more than happy to use there delivery service.

Not a fan of Turkish cuisine, went there with friends who are very keen on it. Found it very noisy and crowded, rushed and to be honest thought I could smell drains. Won’t be going back to soon !

Very nice experience to visit Kervan Kitchen restaurant. The food is great, the personnel very kind and friendly, particularly Beton, an extremely pleasant person who makes customers feel at their ease, which makes every visit at this restaurant a real pleasure

I come here every week and every time I cannot fault the place. Kervan is such a lovely, friendly and inviting restaurant, I recommend this place to anyone who is in the area. We are often asked by our friends if we can recommend a place to go and eat, we always suggest Kervan Kitchen. The staff members are always there in case you need something and are more than happy to help no matter what.

I am an old Kervan saray customer and still coming after refurbished it was my favourite now still same even everything better and lovely staff beyond and others love this place

The best Turkish in Essex larger portions and nice atmosphere lovely service specially Beton! Definitely recommended!

Love this restaurant are really regular customers. Lovely food, great service. Always a warm welcome from BETON, shovu and verda. Beton has always got a trick up his sleeve and a smile on his face. Would post one of the tricks but can’t post videos

I have been many Türkish restaurants in London this is the best.freshly cooked meals and nice service specially waiter BETON is the no1

Omg. I've eaten in a lot of Turkish restaurant s. This is by far the best. Really good affecient service, attentive. Beton our waiter the best. It doesn’t mater what you will decide to order all food is absolutely amazing. Only criticism chairs to close to each other. And portions really big. Loved it.Thats why we are regular costumers of this restaurant.

Always is the best food and service we have been many many times and never disappointed and thank you to BETON who always put extra effort to make our visits better...

Kervan Kitchen is the best restaurant. Very good food, nice atmosphere and with really welcoming team. One person in particular who always make our stay more pleasant is BETON. He always is around to ask if everything is ok, makes jokes and makes you feel really comfortable while you are there.

We visited kervan kitchen with our two children at lunchtime. The two course meal was absolutely delicious and the kids menu was very good too . Staff very helpful and attentive having a joke with children . Would recommend the lunch time menu as excellent value for money .

Very welcoming restaurant with very good food, services and all the time nice atmosphere! There is our friend Beton, who all the time serving us to the high quality, helping us with bookings and all the time meetings us with good disposition! Highly recommended!

best chicken shish around overall really lovely food everyone thoroughly enjoyed it. Amazing service from beton! Will definitely be returning again!

Great restaurant , great food , great service , a very welcoming restaurant with a very modern traditional theme with a very relaxing environment with a variety of different occasions in the restaurant which are all catered for in a very nice manor ! One person in particular that always makes the meal nice is Beton - always checking if anything else was needed and always a pleasure to have a chat with , making as much time for the customers as possible !

There was a good atmosphere and although the restaurant was full the service was good. You could see the food being cooked behind a clear screen and when it arrived it was very nice.

Had a very good meal here last night good selection of starters main and desserts at a relatively decent price. Service was professional and accomplished. They even managed to do us some mash that wasn’t on the menu. Would recommend pretty buzzy in there a good spot for a friends night out.

I would recommend this special place for everyone that want to spend a wonderful time with the family, for meals or celebrations. Tasty food, child-friendly staff.

Went for my friends Birthday. When i booked it i said it was birthday celebration. On the day of the booking they called to confirm the booking and also confirmed that it was a birthday celebration. They said they will do something special at the end of our meal. I was happy to hear that.

Kervan used to be a great place service and food wise.

Had a really lovely night here with some old friends. Cocktails were really well made and served quickly. Food was absolutely divine. The lamb shish literally melts in your mouth and the chefs aren’t too bad to look at!!

Came here for a date night! Waiter spoiled us. Great atmosphere. Go for the prawn casserole it was delicious. Lots to choose from! Highly recommended!! Will deffo be back soon.

Booked a party of 20 to celebrate our son’s birthday after a recommendation. We were pleasantly greeted at the door and seated by the window just like we requested. The service was excellent and the staff was so polite and helpful. After we finished our meal, waiters brought our cake to our table and sang us a birthday song. That was the best part of the party. I especially want to thank our waiter Baton for his all efforts keeping our children and us happy during our staying. The best restaurant for family gathering. We will definitely be back.

The food was amazing as always. Staff was very friendly. We will definitely be back again! Thanks for a good night

Ordered a takeaway, the lamb in two of our mixed shish ones were raw, I like pink lamb but this was not edible.... also forgot part of our order and once home it’s too late to go all the way back for it. The salad was small and lettuce brown was not fresh. It seems they do not care enough about takeaway which is a shame, we order more takeaway food then eating out. Will not return.