Kerenza Restaurant in Cornwall, Isles of Scilly

Yes great, only had a coffee and delicious biscuit but very friendly and comfortable. Looking forward to trying a meal there.

The ice creams here are beautiful! Really generous portions and are very well presented. The customer service we received was outstanding, my daughter had a massive meltdown (ASD) and they were nothing but supportive, understanding and helpful. We'd had a very tough day today with meltdowns galore and this one was by far the worst of the day yet I never felt alone or judged. People like you make the biggest difference and I am so very grateful for you going out of your way to help and care. Thank you x

Booked a two day getaway for R & R through Booking.com. Stayed Saturday and Sunday nights on B&B basis. (1st & 2nd March) We checked in around 3pm and were taken to the room by friendly staff member. The room was introduced as a "Cabin" style room. At first we thought that it was quite small and very little room to move. Facilities were excellent and very clean and modern. Especially the bathroom. Again small but useable. Bedroom space was very different, tiny area, hanging space was at a premium. 3 shirts and the space was full. The bed was enclosed in a tight corner with only one access side, so exiting was difficult to say the least. I enquired about a bigger room and the extra cost to do so. I was informed that if someone did not show up I would be informed and the room would be offered. That unfortunately did not happen. I explained that my wife had limited mobility and found it difficult to enter and exit tight spaces but it appeared to fall on deaf ears. A follow up to say sorry no rooms were available might have helped us decide not to stay the second night. I think maybe it would have been better to book direct with the Hotel and the possibility of discussing room size etc. I thought for the money we paid Booking.com the room would have been more standard size. I get Genius discount with Booking.com so my assumption was completely wrong. We likened the room more to "Rabbit Hutch" more than "Cabin" For the price we paid I would consider the room expensive and more to be used as single occupancy rather than double. All other aspects of our stay were lovely, the staff, the public area's, food and drinks were all very good. The only other worry I have is parking ticket arriving at a later date. I asked at the time of check in if it was in order to park just up the road in the general Car Park and was told to give my Reg number to reception and that would be ok. On leaving the Car Park I noticed the "Have you paid an displayed" sign. We gave our details to a young lady service at the bar and she said she would enter it at reception on our room number (4). I checked later after returning from a walk and found it had not been and was done then but informed there would be a problem because the Car Park was not monitored. I hope that statement was correct!

Absolutely fantastic food and service. Prices exceptional. Highly recommended

Great food, the burger was absolutely great!!! Super friendly service. And great music!!! Thank you🙏🏻🙏🏻🙏🏻🙏🏻