Kent Charcoal Grill in Gravesham

I love the food but with cost of delivering its too much plus cost has gone up to much these days so iam not as much I regular customer as I used to use you all the time

My brother's from other mothers, awesome food, great staff, great prices, it's an absolute 5 star place

Used to really enjoy this restaurant has been my go-to for years but the portion size vs the price paid has really dipped. The past 3 times the donor meat is mainly burnt/so dry it hurts to chew stopped feeling like a cheeky treat. Will be giving other places a try and maybe try again in a few months. Very disappointed.

Have ordered from here many times but this wasn't good at all, I ordered at 6.20pm after ringing twice food finally arrived at 19.50. I could have gone to collect it and eaten it in the time they had to bring it to me

Food tastes great. Lads behind the counter get on with what they have to do. Fast and effective. It’s a take away usually so atmosphere is what it is. Always get kebab from here tho.

Poor service on two occasions recently. First, I walked into the shop on Saturday evening to order a kebab. I was the only customer present but the member of staff behind the counter ignored me for a full 5 minutes (on his phone laughing), so I left. Today, I placed an online order and they delivered something completely different. Really sad as this was my favourite kebab shop!

Food is cooked on charcoal which is good

mate ordered because i was hungry and didnt even get to enjoy my meal chips were frozen donner meat was dry like camel and burger was soggy like wetwipe what a lovely place to eat defo avoiding this place and going hungry next time

Ordered the nuggets and chips, the nuggets we’re over cooked and smothered in grease and could tell they were cheap nuggets, the chips taste stale. Also order a bbq base pepperoni pizza and the pizza had no sauce on it just cheese and pepperoni

I have ordered last night. It was late and the food was disgusting. I couldn’t go to sleep all night. I had upset stomach therefore I had to go to hospital. The next day I called them and complained to them, they were very rude. Never order again. Do not recommend to anyone. You will regret it.👎👎👎👎👎🤮🤮

Had the mixed grill and it was banging,my go to Kebab house

Avoid! Absolute ridiculous! Placed an order at 19:30 order was meant to arrive at 20:05, gave them until 20:30 was told it was on the way, at 20:45 was asked what is my address? Rung back at 21:00 order is now on the way, gave it until 21:30 and went to bed no order arrived! Disgusting attitude phone was put down on me several times, please avoid

I never leave bad reviews (only once ever) as I feel awful and hate doing this!. However, I feel I should on this occasion having just ordered the mixed grill kebab for £24. Where to start - firstly it arrived cold after a long wait and was smothered in sauce so looked like a dog's dinner with two sorry looking dry pitta breads (even though it says it serves up to 3 people). The salad had no red or white cabbage or even any onion, just lettuce and the end bits of tomato. All kebabs have red/white cabbage surely! I did NOT want to eat this but as I had waited ages and was starving I decided to give it a try rather than throw it straight in the bin. I managed just a couple of fatty mouthfuls before I saw a black hair and that definitely did it for me. I'm not saying that all the food is bad here, maybe it was an off night and I can only comment on what I ordered but unfortunately, I will not risk ordering again.

Very nice food, good portion, excellent staff well done guys. 👏 👌

Great kebabs as usual reasonable price and usually eat in. A good place to stop by for half hour

terrible Food. i almost died due to bad stomach

Ordered food online through their website. After an hour the food hadn’t arrived so I called them and they asked me to keep repeating my name then dithered and told me it would be 15 minutes. 45 minutes later I attempted to call them again using my phone and both times they hung up. I then had to use my daughters phone to call them in which they immediately answered. They then asked my name and address and asked if I’d ordered a combination kebab which was completely wrong. At this point I asked for a refund because I knew they would mess up my order, he then told me he needed to call his boss. We are now ordering from another kebab shop and will then call him up to ENSURE we get this refund. Wouldn’t recommend; bad customer service and didn’t seem to care that they weren’t checking their website orders.

After reading the reviews we decided to give them a chance and Order well should of listened to the reviews We ordered a salad and pitta the salad was just a box of lettuce and the pita bread wasn’t even warmed and was so wet! I ordered a “large chicken shish” in the box was about 5 bits of chicken smothered in mayo for £11 and to top it off there was a bone in one of the bits of chicken. Really disappointed avoid at all costs

Food is always good but they delivered my food an hour earlier than I'd asked for!! Luckily I was home by then.

Lamb shish under cooked soaking wet bread not grilled. They cooked food on a side bbq. Absulute garbage. Never go their again.Only interested in taking your money.

I'm actually quite disappointed and I said leave a review. First visit. I'm afraid it was not what I thought it would taste like after watching the chap in action on the charcoal grill and him saying that people come for the real charcoal cooking. The chap was fairly quiet and not the best at communicating so I can see why people may mistake him for being rude. The food looked amazing, spelt divine. The taste was the let down and roughness of the lamb. The chicken was by far better and if I revisited I would not touch the lamb shish. It had no flavour was just so darn dry and not what you would expect from a charcoal grill cook. Which leads me to blame the meat the ingredients. Was this a one off or is this it? But wheres the flavour? Wheres the seasoning, lamb should taste of lamb not dried beef. Give it a go, maybe my first and possibly last visit was a blip?

I ordered kebabs for me and my wife which took a little longer than expected, we didn't mind this as they may have been busy! The order arrived but to our utter disappointment the food was stone cold! We totally understand that food sometimes is not piping hot but on this occasion with the lateness combined it was not acceptable! We decided to call the shop to make them aware but they were simply not interested and the man we spoke with showed zero empathy and failed to even apologize! 3 stars is a very generous score as I don't like leaving bad reviews but they lost a customer tonight! Very poor service overal! Sometimes an apology goes a long way! My advice, order from a different Kebab shop!

I'm not happy my partner said there trying to say I didn't pay over phone when he argued them saying I did I looked on online banking I did pay do they wanted extra money and my pizza pepperoni was burnt and tasted like cardboard so that waste of money chips are dry and cold the only thing was nice was my first pizza hauwni pizza

Worst service and cold food doner and mix shish no flavour just wasted my money never again will steak with ebbsfleet grill next time best around

Worst lamb shish ever had!!! Meat was dry and taste weird, defo not lamb, more like beef! Insted of garlic mayo came with some white sauce with dill! Salad was awful, rotten pepperoni etc. Food was cold as well. Ordered a big shish and get like 8 small pieces of meat. I was very hungry after a long shift so I ate it. But shouldn't. Next morning gave me a proper diarrhea as well!!! Avoid them...

Food is great, normally great service take away.. Although ordered online nearly 2hr wait for food, when called shop to see where order was at very apologetic and food on the way!

Terrible customer service was charged twice as placed order at wrong address so I called them up emediotly to change the address so they asked me to cancel the order and reorder so I did so I look at my bank statement about 5 days after to see if a refund came through and It had not so I called them up and they ask for what I ordered though and the address but not explaining witch one to get the orders up and all they said was we'll contact you as so as possible but have had no word from them in 3 days and still no refund. Edit: tried to dispute but can't get a refund due to lack of evidence as they do not send confirmation of cancelations do not order from them they will steal from you first chance they get I've lost £41 so please be careful if you do order from them

I've ordered twice from here, both times the food has been great. Ordered the Mixed Grill for 2, it was delicious. However, the lamb Shish was abit dry and there was bit of mould on my cabbage. But other than that it was great food.

Delivery was supposed to arrive between 1:45 and 2:05, didn’t arrive till gone 3, when I rang the store twice I got an answer of “it doesn’t matter if it’s cold” and “I’m not the driver I have no idea how long” “you’ve already waited this long just go and wait more” food got here, missing 2 drinks, food was average at best, no sauce, shish kebab was £7.50 for 4 chunks of chicken and a shoddy piece of pitta. AVOID

Absolute waste of money and time. Late for delivery, cold food and bits missing. Do not recommend

Absolutely disgusting food and well over priced rather eat heated up dog food

Missing cheese on my burger,no sauce,food is cold,avoid this place

Absolutely horrendous service! If only I could give 0 stars....ordered never got delivered but refused to give my money back attitude was rude and disgusting from the manager, AVOID AVOID AVOID!!!!

Absolutely joke takes over 1hr 20mins I complain they say have the food for free the driver refuses to give me the food I complain again they say I'll send food back out for free 40 mins later still nothing I phone up the driver answers was rude to me and put the phone down I phone back and gets told they not sending me food I need to call the manager avoid at all cost

Ordered a kebab and it had maggots in with rotting lettuce.

Great freshly cooked food. Many thanks

The kebabs are really tasty cooked over real charcoal grill

Ordered a extra large house special and got a extra small mixed grill!!!

Top kebab and top service from the staff

Lovely food here, the best burgers and doner meat around, bit on the expensive side, but worth it imo.

I had delivery many times from this takeaway food is fantastic service excellent staff service friendly.

If i could put no stars I would..... simple. New staff in there bring back the old.

I’ve ordered countless times from this takeaway, it’s not without its faults but it’s generally good food and convenient, I ordered for delivery of which there menu states delivery to higham, yet they called me back to cancel my order because it is too far and their driver refused to drive to us; having delivered to us multiple times since having moved here, I asked to speak to a manager and questioned how they can state they provide a service and then cancel an order for a returning paying customer, to which the manager put the phone down. Needless to say I will refrain from ordering again and would suggest they learn some manners and how to treat loyal customers.

Have tried KCG now about five times this year and you can't beat the mixed grill. The great are nice and friendly and the chilli sauce is actually chilli. Recommend this place.

Ordered from here a few times now and each time it's arrived earlier than they said. Food always arrives warm and exactly as ordered. Would highly recommend.

Best Kebab in Gravesend.. beware of the chilli sauce.. IT'S HOT !