Based on 218 opinions finded in 2 websites
Based on 218 opinions finded in 2 websites
Nº 199 in 474 in Middlesbrough
Nº 20 of 51 British in Middlesbrough
Opinions
Decided to order a couple of parmos from Kelz and we were not disappointed, please note the garlic dip is not included in the price, we did message and ask if they accepted card payment and they said they did, when we phoned the order through the next day they informed us that it was cash only. Apart from that a good place to try
Kerkey1 . 2020-03-16
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I have visited Kelz several times over the last year or so and it has never failed to deliver. However, can’t help but feel a little bit misled after last nights visit.Kelz did an offer several months ago 2 parmos for £12 (eat in)I rang Kelz to see if the offer was still on. I was told by a member of staff that it was. On arrival I double checked again with the staff only to be told that the offer was now only available for the takeaway menu. So with 2 hungry kids I had no option but to stay and pay £10 per Parmo plus drinks.I appreciate that this is the going rate for parmos but did feel slightly misled given that I had rang and asked before hand. Could be a mis communication? Food lovely as per usual. Staff friendly and helpful but wasn’t expecting to spend so much!
Barberry1234 . 2019-10-20
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It has been many years since my last review at Kelz. I recently came back to visit and I can happily say that the quality of their parmos has maintained the years. Still as tasty and amazing as ever. The chips are extremely tasty and thick too. Large garlic sauce tastes very nice too.It is disappointing that they stopped their groupon offer though as that is what I would normally come in to redeem. Definitely a good option as a nice treat for yourself though. Friendly atmosphere and staff, although the decor could be updated as it is far from modern and does give you the feeling of "old".
FoodieSenpai . 2019-09-18
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I consider myself a competent cook, so to find a place that cooks as well as this, on my doorstep is a delight.I challenge you to find a fresher, tastier Parmo on teesside and to find a friendlier welcome. First class and now our go-to place to eat - fantastic!!
Fifimarsh . 2019-09-07
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Sunday lunch was absolutely gorgeous today. Piping hot and more than enough to eat. If you haven't been get yourself there, you won't be disappointed :)
cragzh . 2019-08-18
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Lovely food, really surprised this place isn't busier than it is, we have tried food in and the parmo take out (2 for £12), the best parmo I have had in a long time! lovely proper chips, really great place.
958dianneb . 2019-04-06
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We visited this restaurant in March.,to take advantage of the early (until 6pm)menu but on arrival decided on a parmo.They have a good parmo menu,about 8 different types.We had a plain and a hotshot they were both excellent.The service was good and friendly.The drinks were reasonably priced.an excellent experience.
alanchancery . 2019-04-05
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one of the best restaurants in town, parmos are amazing, everything is amazing! love going here and the staff are fantastic!
datemo1999 . 2019-01-22
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Visited here early evening recently as it has been quite a while since we had been. No more 'Groupon' offers now and the prices had been increased quite dramatically, the justification for this was because of competition from Olivellos and Central Park. These places are nothing like here, they don't have ripped chairs, mis matched table mats, better décor etc - this is not in the same league at all. The starters were quite nice but that's where it ended. The Cajun Chicken was so spicy and salty it was hardly edible, the Onion rings were bordering on burnt, the Parmo had way to much Béchamel Sauce on it that it had to be scraped off. All in all very disappointing and certainly not worth the increased prices.
Smoggylad123 . 2019-01-20
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Friendly and fast service. Gorgeous food and home made chips too! Delicious and very filling. And excellent prices! Highly recommended.
815donnal . 2018-10-09
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Had a few meals here and it's always a pleasure. The food is nice and great value, the staff couldn't be nicer and will do all they can for you should you not be happy. Will be going again
SgtScott . 2018-09-22
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we tried the parmos for a takeaway a couple of weeks ago and were impressed so went for tea with the kids tonight. couldn't fault anything it was absolutely delicious . 5 of us had drinks and mains and sweets and it was all under 60 quid and worth every penny. the waiter apologised for the wait for our sweet order but he didn't have to, it was a 10 minute wait( max ) which we needed to recover from the mains any way. definitely going back , excellent value and highly recommend the parmos.
Jononeil . 2018-08-31
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Came here for Sunday lunch in a large group. The service was good and staff were nice but the place was so run down definitely needs a make over and the food was terrible. Not one thing had any taste to it even my little boy wouldn't eat it. The mash was so lumpy and the roast potatoes were obviously frozen ones, even the veg was bland and tasteless. Dessert was better but still feel disappointed spending so much. The parmos looked nice I'd maybe try them.
Mandy23x . 2018-08-05
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Parmos are flawless here .. 2 for 12.95 I think it was and was really worth the midday visit. Would deffonatly visit again
jj2126 . 2018-07-09
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We went here for a Sunday lunch, food lovely and unlike a lot of places they serve roasts and a few other options from there comprehensive menu available on a Sunday which made my little lad happy as he got a parmo. The staff lovely very friendly, only been with family but would say ideal for bigger groups as well, value for money would definitely recommend the parmo loads of different types.
Leigh-Bri-Fin . 2018-06-18
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Have been here a few times Lovely food and excellent Parmo, will be trying here again. Great service and price.
Caroline B . 2018-05-08
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I've had lots of meals here that have always been good however we ordered a takeaway. My husband had the parmo and I had the chicken Diane but It made me ill. I hadn't had anything else all day and my husband was fine so can only blame that. Hopefully just a one off but don't think I will go again unfortunately.
shortie1168 . 2018-03-11
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We had a birthday meal booked for 25 people, 8 of which were kids. The kids were each given colours and paper to keep themselves entertained. 2 of the kids didnt want to try their pizza once it arrived so they happily made more nuggets for them. Everyone enjoyed their meal and there was plenty of it. Staff were very friendly and helpful throughout. the prices are very reasonable. Will defo be going again. nice relaxed atmosphere
Jane B . 2018-02-10
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Visited tonight with family members for a 70th birthday , staff were lovely and very helpful, the food was excellent . Thank you for a lovely night .
kay w . 2018-01-23
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I visited Kelz with a friend for the first time just before Christmas. We only wanted coffee and a snack, but there was a pleasant selection of food at a reasonable price.
Sue B . 2018-01-22
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Lovely food. Been here many times and always really tasty. Would recommend to all. Thanks for a great meal.
Siobhan F . 2018-01-20
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I recently visited kelz on Friday with my family to celebrate a birthday. The food here is excellent proper home cooked food. Great value for money too. This place couple do with a update decor wise but don't let this put you off it's well worth the visit.
Ian C . 2017-12-17
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Kelts is a very friendly restaurant, with the best Parmesans in middlesbrough we highly recommend it
Mavisrileyengland . 2017-11-16
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I've been going to Kelz for years and can say 100% that I have never had a bad meal there whether I've been for lunch, dinner or Sunday dinner.
ilovetravelling24 . 2017-11-10
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Absolutely love this place. Nice atmosphere, Great pleasant service, really good value and the food is always spot on too !! Visited a few times and never been disappointed yet
Smoggylad123 . 2017-11-08
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Parmasan's from here are lovely with homemade chips and salad highly recommend you get 2 for £12 on collection only
fayemarie78 . 2017-06-12
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Visitamos aquí bastante temprano en la noche y el lugar era bastante tranquilo. Pero. . . . . La comida era increíble y a un precio razonable y el personal era fantástico, volveremos. Ya he recomendado a algunas personas
Smoggylad123 . 2017-05-23
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Tienen unas cuantas veces servicio visied Kelz brilliamt. Personal muy atento y amable. Encantador y bien presentado comida bien preparada y a un muy buen precio. Muy buena relación calidad-precio. Tienes un montón en su plato todo comida buena y fresca. ¿Qué más se puede pedir? ? ? No tengo ninguna queja. Y yo viajamos 55 millas para esta comida cuando visitaba parientes
Jennifer B . 2017-05-22
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Had a 3 course Sunday lunch hear a couple of times and have had tea 4/5 times, food has always been nice staff are friendly and are happy to help.
steph-sin . 2017-05-06
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Service was awful the lady kept looking over with a fowl look she was very moody and stroppy. The young lad who worked there was very attentove and polite and gave a good service but felt like he was put under loads of pressure from the older stroppy lady who kept looking over at him fouly and customers. The parmos we ordered where disgusting and the chips where over cooked the cutlry we ate from looked dirty. The place is very outdated and could do with a few improvements as it looks like ot hasnt been done since the 80s.
phoneix123 . 2017-05-03
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Great food and pleasant and friendly staff. We regularly go when visiting family and the parmo's never disappoint and don't forget the garlic mayo!
Darren H . 2017-04-22
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The best chicken Parmo I would say in the area . Perfect and tasty . Accompanied by a nice bowl of home made chips. Drinks slightly expensive all drinks mainly from bottles. Nothing on draught .Would recommend a parmo from here . Most definitely
Andrea M . 2017-03-20
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great chicken parmesans! large portion with chips and salad. served nice and hot. service good and friendly. will definitely go back
819mp . 2017-03-18
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If you like parmos, you got to go here. Place could maybe do with a makeover but the food was probably the best i have had when it comes to parmos and the chips were really nice and the salad as it shoud be. Cant wait to go back 10/10
stackers73 . 2017-03-17
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I guess you go to eat out because of the food, surroundings just make the experience more enjoyable. this restauarant also has a 5 rating for cleanliness. The onbly person serving did a really good job, but was struggling a bit to keep up with cleaning the tables as well as all the orders. We had a parmo and chips. The parmo was great. all served piping hot: - tasty chicken, crispy bread crumbs, well cooked bechamel and just enough cheese. chips were a bit naff, I don't like black bits and eyes in the food, but it was delicious. You are told in advance there is a charge if you want garlic mayo, rather than being surprised at extra costs on the bill. the restaurant is drab and looks overdue a makeover and there is a ventilation problem as there is a greasy smell throughout. It is a busy spot, even mid week and they have clearly found a niche in the market as most of the customers had come for a parmo, some ordering takeaways too. I will definitely go again as they offer a great value loyalty scheme for their famous dish
wendy f . 2017-03-16
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The food is always well presented ,plenty of it and it always tastes good.The staff are polite and friendly and nothing is a problem to them .It always has a pleasant feeling whilst eating there.They do a good variety of food you won't be leaving hungry,the prices won't empty your wallet.
BigMickUTB . 2017-02-20
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Kelz is a lovely place to eat out with great prices and friendly staff. The Parmos are perfect every time and one of the best I've had. Defiantly give kelz a try if you are a Parmo lover you won't be disappointed.
sophiahussainxx . 2017-02-18
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I purchased a deal through Groupon to visit Kelz Restaurant and for me and my friend to eat their Award Winning 5* Parmo (Reviewed by The Parmo Hunters). I've wanted to taste a 5* parmo for quite some time as I had recently found out that the regular place where I purchase my parmos was only rated 2*.Original atmosphere and ambiance was nice and cosy. It's a pretty down to earth place. Me and my friend decided to go at 3pm as we wanted a time that would be quiet so we could enjoy our meal. When we were served, the member of staff was very friendly. I ordered a hotshot parmo without some ingredients and I received the perfect order. Nothing wrong whatsoever. About 8 minutes after my order was placed, my meal was already ready (it was not busy at this period). The food was delicious. Nothing less than that. The parmo's peppers were rich in flavour whilst maintaining a good level of "crunch". The parmo was a perfect colour, golden brown on the bottom, good cheese amount of Bechemel and cheese too. The red onions on the parmo was a definite positive. Adds a nice bit of flavour and crunch to the meal. The wedges were perfect. Exactly how I like them, crunchy and crispy. Can't fault them. The salad was nice. Good portion of salad with this meal.The photo on the Groupon advert definitely needs updating. No way does it do justice with what you get in reality. The woman that served us the food was extremely nice and she ended up getting in a picture with my friend. Very pleasant staff, perfect food, good ambiance. + Pleasant staff+ Very hygienic+ Best parmo I've ate so far in my life+ Good speed of delivery from placing the order to receiving the order. + Garlic sauce was delicious. Good in consistency. + Good ambiance- 80's style music. Not my type but I'm just trying to pick out any faults at all that I can, but honestly I'm struggling to as the overall experience was perfect. Overall rating:5/5I would definitely recommend.
SenpaiTheHentai . 2017-01-14
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Hi,we decided to purchase two parmos chips and scampi and chips the food was lovely and fresh and tasted fantastic my daughter commented it was the best parmo shed had in a long while and I would have to agree.the service was spot on.will definitely be back.
scottaxford . 2016-11-08
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I felt like we were rushed out of the door, also was left unattended for a long time food was OK but drinks were too expensive.The service was also very much like the waitress was in a mood and did not enjoy her job and did not clearly explain the offers and deals and there was not much choice for children's meals either..I would not recommend this as the service is poor and food is mediocre defiantly wont be going back again.
johnburnspsl . 2016-10-27
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We went in for Sunday lunch and as usual the food was gorgeous and plentiful and the staff were friendly and helpful. We've visited before and will be doing so again.
Emma J . 2016-10-26
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very old but food OK cheap quality, had mouldy lettuce on parmo salad that came with it. defiantly hasn't been updated , toilets really bad, towels for people to dry hands on? very 1980s
ldon16 . 2016-10-04
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I hadn't been for at least 5 years and my fiancé had never been, as it was a meal for our anniversary we were apprehensive about our choice as we wanted it to be nice. Kelz surpassed all of our expectations, swift professional service and beautiful food! Also joined in with our conversation were warranted which was nice. My partner said it was the nicest patmore he's had in a long time. I've recently became a vegetarian so I'm always worried there won't be anything for me but I needed have worried. I got a broccoli and mushroom lasagne and it was so tasty!We said straight away we'd be back again :)
MrsCtob17 . 2016-09-26
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We ordered, to take away, the lady behind the bar, who apparently used to run it, had no interest in serving us, it was like a chore to her. And the way she spoke to the other staff was terrible. The other staff were nice.We paid and left, after she almost threw the food in our direction.
dean m . 2016-09-26
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Had a lovely meal once again at kelz, always great service & food. Would recommend to anyone! Parmos are big & tasty, fresh home cooked chips & lush salad. Great value for money
karla444 . 2016-09-23
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Well, 2 of us walked in on a Saturday night at around 8pm ish and the place was empty. We asked for a table for 2 and the woman who greeted us stood and took a good look around the restaurant before deciding on a table we can sit at, we thought some of the tables were pre booked, but no other people came in all night. The lady took our drinks order promptly, we both wanted a glass of wine and were abit disappointed that they only had 1 bottle of red wine to offer, it was quite nice though. We ordered the mozzarella sticks and chicken goujons for start, both really good value for money and tasted really nice. We ordered rump steak and lamb shank for mains. Again both nice, but it would have been nice to have been offered mash potato with the lamb. It was also a bit odd that there was a tomato with the lamb, soaked in mint gravy. The customer service got better throughout the meal. No courtesy check throughout the starters, but was while we were eating our mains. We asked to split the bill at the end and pay half each, a simple request. But the woman said "one of you can pay this and the other can pay this". The food was nice and would like to try their parmos so may order for take out, but doubt we will visit again for a meal.
suziemyers . 2016-08-20
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best parmo ever and tried many believe you me ! great fast service great value will be back thumbs up!!
lorraine beni q... h . 2016-08-09
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We had Sunday dinner using a Groupon voucher. we paid for starters and drinks very reasonably priced. The roast beef dinner I had was a very large meal and the beef was very good. The wife enjoyed her chicken dinner. The service was of the highest standard.
borochesney . 2016-07-31
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We decided to do a groupon here after the good reviews I read. The place resembles a cheap cafe which is ok providing the food is good enough. I had the roast dinner and my partner the scampi and chips. The scampi was average and the roast beef was also average. It was the mash that really let it down, watered down too much and no flavour whatsoever. The veg was well cooked but no taste and the gravy was average and barely covered the meat. The whole quality of the food was very disappointing and belonged in a greasy spoon cafe. The best thing about this place was the staff who was very polite but looked seriously overworked. I think it must have been the owner or manager who collected my money without a smile which put the icing on the cake.Not recommended and will never return, despite being given a card for 2 for1 offers.
Kalalah . 2016-07-28
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In fairness the service was lovely , but it really needs updating and cleaning correctly . Toilets are minging .Food was pretty bad . Food and premises are seriously dated which reflected in the clientel in there .Had a groupon voucher but was charged £14 for 2 child cordials. 2 soups 2.95 . And a desert 3.95 . couldn't be bothered arguing over quid or so .. but that along with everything else of course put me right off ever going again !!
scarletto1508 . 2016-07-10
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Had lunch here today. We both ordered roast beef and 2 lagers. Our meals arrived but not the drinks. I mentioned that I had a headache and wanted to take some tablets. The waiter immediately asked if I would like some water to take the tablets. He promptly brought a glass of water with ice and lemon for me. Very much appreciated.There was lots of beef on the plate and a 'sunken' Yorkshire pudding and roasties. We were given a dish of mashed potato and one of mixed vegetables.A reasonable meal bought with a Groupon voucher. We were told they were no longer going to have Groupon vouchers and we were given a card which stated Sunday lunches - 2 for £10 for our future use.
Nan2272252117 . 2016-07-10
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I've been to Kelz a few times and ate something different everytime. Everything i've eaten has been really nice! A special mention for the chips - they are devine! Friendly and helpful service each time also. I recommend Kelz to anyone!
Allan C . 2016-05-24
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This was by far the best parmo I've had for a long time. Excellent value, really tasty, good quality food. The sides were great too. The staff are helpful and friendly, it was a pleasure to eat there. I'd definitely recommend the place.
cloudsfrommars . 2016-05-06
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Went for Sunday lunch with my family (6 of us) and it was delicious. A couple of us had the tomato soup starter and for mains we all ordered different meals, from roast chicken, beef, pork and my son had the scampi. Everyone's meal was served at the same time and we we given so much veg we couldn't eat it all. The servings of meat are more than enough and the gravy is sooooo tasty. For desert it was jam roly poly. All I can say is its a delicious tasty filling Sunday lunch at a great price and we will be going back for more.
Andrea C . 2016-05-04
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Picked up our meal tonight,what can i say,excellent all round ,parmos, chips (,think they were double cooked ),salad and a thick creamy garlic sauce absolutely delicious .Will definitely recommend to family and friends .
Junie64 . 2016-05-04
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Went back to my favorite restaurant for Sunday lunch and it was fantastic, fresh veg delicious roast beef and a massive Yorkshire pud, 3 courses for £12 on a Sunday is great value and will be back :).
Roger-g-brown . 2016-05-04
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Family of 5 all had different meals and all were excellent our son said it's the best parma he's ever had! The food was delicious all the meals were of excellent quality and tasted great service was fab, the staff were helpful and friendly. Great value for money and will definitely be going again and be recommending to friends and family. Excellent
Disneymagic4eva . 2016-05-04
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Had a 3 course Sunday Lunch today. It was bad from start to finish. I had pork pate for starter that was meant to come with red onion chutney. It was served with orange marmalade! It was straight from a jar, full of orange peel and not an onion in sight. When the main come out, the vegetables are served between two people in a bowl, there was literally a teaspoon's worth of cabbage so both of us didn't get to try it, there was also 2 tiny bits of cauliflower, broccoli and a few carrots, none of it had any flavour. The mash was in a bowl of its own and was the worst tasting mash that I have ever experienced. It was watery and lumpy and full of black and grey lumps, totally disgusting (have taken a picture of the mash)The pork was dry and fatty and the Yorkshire pudding was more like a pancake. Nothing had any flavour, even the gravy was bland. The roast potatoes were not roasted they were deep fried. The only thing with flavour was the mint sauce. It was honestly the worst Sunday dinner we have ever had and we wouldn't recommend it to anyone :(
shellwants2play . 2016-05-01
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Kelz certain do a good parmo as well as excellent chips. Presentation is also pretty high quality. Criticism however was the parmo came somewhat luke warm which was disappointing, I couldn't help but notice a couple who had came in after us got there parmo first which may have had something to do with this. Also the chicken itself is a little on the thin side when compared to its competitors.The atmosphere of the 'resturant' was actually the biggest issue, it has a very dingy, dark feel and some renovation is seriously needed. It is in such a nice location it's a shame it's not better presented.
Benji893 . 2016-04-16
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Visited on the off chance after work.Staff very friendly - can't do enough for you.Parmesans - fabulous, tasty, well cooked and the best home made chips ever !A absolute hidden gem will definitely go back.Ps - did I mention it was fab value too !! Definitely worth a visit you will not be disappointed
NorthumberlandJordie . 2016-04-09
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Have not been for a while , however I have been missing the best hidden little gem in the town. If your after home made , freshly prepared, piping hot tasty food ... Then try this place. The chicken Parmesan are the best in Middlesbrough, don't expect some flattened cardboard thin bland smothered chicken bits ,,,,, Kelz offer a tasty home made dish with home made chips ... Honestly they are a treat . The staff are friendly and ever so helpful. Well done Kelz ( will be in for Sunday lunch )
Kungfootom . 2016-04-06
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Booked a table for 8 on groupon for Sunday lunch and it was excellent lots of meat, veg and roasties and mash. The service was excellent with very pleasant staff. We will return
PARMO . 2016-03-21
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The meal was great , we had the ham and beef and it was beautiful and tender and we cannot fault the service , a very enjoyable Sunday lunch . We would like to come again .
Teresa L . 2016-03-20
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Great food great value for money. Staff were helpful and made our visit an enjoyable one. The parmo with home made chips is a must. Well done guys.
Lee B . 2016-03-15
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Have visited a couple of times now for a 'Parmo' and once for a Sunday lunch (both group-on deals) not disappointed best parmo I have yet had in Middlesbrough.Good size portions and very tasty, Sunday lunch likewise..If new to Middlesbrough...a Parmo is the local staple diet (especially of the Uni students)
John G . 2016-03-08
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We visited her yesterday for Sunday lunch after previously coming in on a groupon with my husband for the parmesans. We came in at quite a busy time and noticed that the two members of staff were already rushed off their feet (we did receive an apology from the young girl when we paid, and she explained they were short staffed that day). We were served drinks by the young gentleman and our order was taken not long after that, we would of ordered starters and sweets but we didn't want to overburden the staff as they had two big tables in already and we were pretty full after our beautiful dinner anyway! I would recommend the beef, so tasty it just melted in the mouth and like the poster before, we are always weary of being given smaller portions with a voucher but there was so much we were surprised.Big Kudos to the waiter and waitress, they went above and beyond to make sure everyone had everything they needed and were polite and patient regardless of the situation. We will definitely return even without a groupon voucher, well worth the money.
Dotty15 . 2016-02-22
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My partner and I visited using a groupon. Always expect to be short changed with portions when you have a voucher, but this mean was spot on. Both of us really enjoyed it. Everything was tasty and fresh. The place isn't the Ritz, but if you want a casual, decent meal I would recommend this place. There was a rowdy table in and the waitress did apologise, but these things cant be helped. We did feel the service was a little slow given the place wasn't full, but both said we would be happy to return.
claireabella85 . 2016-02-19
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First time to this restaurant we had Sunday dinner here and it won't be the last. I had the pork it was so tasty. The veg were all fresh although you don't get a lot veg is was ample enough for us. My partner had the beef and she said it just melted in her mouth. Staff very pleasant and helpful. oh and the Yorkshire pud was lush and was used to mop up the lovely gravy well worth a visit only one small issue drinks being £3 each.
BigLadCleveland . 2016-02-16
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Used a groupon voucher 2 Parmos for £9, food was exceptional, all fresh and plentiful. Staff are really nice. Would highly recommend
s26lee . 2016-02-09
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Food was Great, Staff were Great. A Brilliant Experience. Would defiantly go again. Food was hot and very well presented both waiter and waitress were very polite and welcoming. Would Defiantly recommend.
edenruby2016 . 2016-02-09
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Cant fault the food or service at all however. ..The whole place needs ripping out and redoing. ..The carpets look like they've been down since the 80s and are not kept clean. .The tables are that low my back was breaking, a 10 year old would be fine sat there. There's definitely not enough choice on the evening menu either. Id use it again but just for takeaway not to sit in.
Lee G . 2016-02-06
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It was the first time I had been to Kelz. Their were six of us, we all loved our food and really enjoyed the whole meal. The staff (2 female brunette's) were brilliant one of them even took our group photo for us because we couldn't lol. Overall the food was great, the atmosfere was great but most of all the Staff were Excellent.
Charlotte A . 2016-02-01
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Was a lovely welcome as I hadn't been before and was unsure of were to stand when walking in, the staff asked if I had booked and sat me down near the window, (was rather cold) the staff were lovely and was a quick service! Parmo was spot on and everything seemed fresh, best parmo I have had as I don't seem to like parmos! Would deffinately go again.
jadeiooo . 2016-01-24
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Visited twice in December and January. Although the food is great, the service leaves a lot to be desired. Forgotten about on both occasions despite being the only table in on one occasion. Would probably try again at a later date
jessybear14 . 2016-01-23
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Went there after hearing good reviews, the Parmo was one of the best i have had, it was delicious, great price, 2 for £12. Fantastic value, highly recommend.
LouLou432 . 2016-01-06
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I have been coming here for several years, Parmo's are one of the best I have tasted also fantastic fresh chips no frozen hereStaff are always friendly & welcoming if you want great tasting food without breaking the bank ....this is your place to vist
citylivin . 2015-12-02
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Overall over the years this restaurant has provided some basic, honest, non-pretentious grub (redeeming the rating to two stars). However, I won't be going again after this latest visit. I have been vegetarian for some time now - I decided to take a principled stand and so have not eaten mass produced meat since. Vegetarianism is normally given short shrift in Middlesbrough and this menu at least had a good few options - I ordered the broccoli and mushroom lasagne. I was presented with a cheese topped dish and without enough attention I took a mouthful. I immediately realised my trust had been misplaced. I had been served a BEEF lasagne. I was obviously livid but for the sake of my fellow guests I calmly walked to the kitchen with my dish and politely pointed out that this was beef. The waiters and kitchen staff exchanged sheepish looks and only a 'Did you make a beef lasagne?' without reply. No explanation. No apology. Only after 15mins did a waiter appear to offer me a free drink as way of an apology. Too little, too late. I was boiling on the inside but so as not to ruin the mood I kept my cool. Someone should have taken responsibility for putting me in that situation and rectified it to my satisfaction. Terrible service. Never again.
XanderLexington . 2015-11-28
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Had the risotto, unfortunately is was bland as anything! Very watery and just tasteless.Won't be going back again, far to many better restaurants to go to.
Nick D . 2015-11-19
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Went here after reading some reviews that were positive. Was very dissapointed.. Was the most expensive bowl of chips i've ever had. Parmo for some reason was cold but the cheese on top was melted perfectly!? Odd. Plus the béchamel sauce was 'flowery'. Was not a good experience. The chips were nice though - home cooked not frozen. I should have probably said something but never send food back as always afraid ppl do something to it oh well
Cheekiero . 2015-11-12
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Went last week for birthday with family we all had parmo and the kids enjoyed there's friendly staff will be back
Marilyn T . 2015-10-17
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Ate here today. We both ordered roast beef. Large amount of beef and a nice Yorkshire pudding, roast potatoes and parsnips served on the plate. Cabbage, broccoli, cauliflower and carrots as vegetables. The mashed potato was served separately and unfortunately contained lots of lumps of unmashed potato. However, this did not detract too much from our enjoyment of the meal.
Nan2272252117 . 2015-10-04
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This is a fantastic place to eat &I drink all staff are very efficient helpful nothing is to much trouble
Valerie G . 2015-09-28
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We had a Parmo each from here and thought they were one of the best we've had well priced to and great customer service would defiantly come back top marks
Reidy1982 . 2015-08-26
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Excellent food and brilliant value for your money. Service is friendly cheerful and helpful. The parmo is a must when visiting here
colls1972 . 2015-08-09
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Visited here on a Groupon voucher and was not disappointed. The food was served quickly and piping hit. There was so much meat on the plate there is hardly room for your veg. The beef was lovely and tender and very enjoyable. You get a large Yorkshire pudding with roasties and there was three different begs of cauliflower, broccoli and cabbage and lovely mashed potato. The staff were really friendly and chatty and even thought we were the last customers of the day they did not try to rush us out. It has a nice air about the place and will be certainly visit again. Great value for your money
Stuart C . 2015-08-05
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I have been going to Kelz for many years with my family and friends, and we have never had a bad experience, that's why we always go back. It's my favourite restaurant in Middlesbrough. The staff are very attentive and are really friendly and chatty with the customers, which creates a really nice atmosphere. They serve amazing food which is reasonable priced, again we have never complained about one meal in the years we have been going.
Simone M . 2015-07-21
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Waited 45 minutes after our lovely meal to be asked if we wanted the bill or dessert and the staff stood around doing nothing so we got up and left. Poor service, staff don't care.
mikelangelo1 . 2015-07-20
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Lovely home made food and great friendly service and atmosphere. Been going to Kelz for years and never had a bad meal.
Joanne O . 2015-07-14
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went for Sunday lunch 2 weeks ago it was delicious and great value for money but not enough veg for 4 people, got one plate with some cauliflower, broccoli, carrots and a cabbage, was all very nice but not enough, my husband could have ate all the veg to himself.
geoff97 . 2015-07-13
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Called in on way back from working in Stockton-on-Tees. Music playing in background too loud and would even have been loud for a bar. Received a phone call sat at table. Could hardly hear caller. Menu was ok for price. Food, scampi was ok. Asked if there was WiFi and received a one word reply as waiter was passing.."No". Would never return, I always leave a tip but due to lack of quality service was not deserved so kept my money in my pocket. Asked for a receipt but no official receipt available. Businesses need to understand customer service. When there are so many places to choose from they need customers to enjoy their experience. On this occasion I didn't.
Paul L . 2015-07-10
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Went with kids for tea was very nice quick service drinks reasonable priced home cooked chips kids the parmo was lovey will be going again. Good price for meal for four people.
Samantha R . 2015-06-21
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Lovely service, and Parmesans. I often get a takeway and they are just s nice :) I have called and pre ordered on my dinner break and they are very accommodating!
Jade M . 2015-06-11
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I came here with some of the family 6 adults and 3 children. The room inside was small but decorated lovely with a nice and clean touch and the atmosphere was lovely. We seen the deals such as 3 course sunday lunch and happy hours which seem very very reasonable. We all ordered different dishes but every single one of us was happy with them, the parmesan was delicious and the chips are beautiful home made style. The steak, burgers and hunters chicken also looked yummy. We all ordered a couple of deserts to share between us and they were so tasty we could of popped we ate so much. We will deffinitly revisit this reatraunt again! The only downside is the parking in this area, it is avaialble but very minimal.
Sophiewhitfield . 2015-06-04
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A big thank you to all the kelz staff. For making Fiona's 40th birthday a very special one.Food was amazing, as ever, Cheers Steven and Daniel.Service was excellent thank you Tracey mark and Adam.Can honestly say I've never had a fault with food and service. Give it a try you won't be disappointed.
cragzh . 2015-06-02
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Love this place! Fantastic food, hot and home cooked!! Decor has been updated which it needed :) don't judge a book by it's cover! Well priced!! Parmo and home made chips are amazing!!!
karla444 . 2015-05-29
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I've been here a few times now with the Groupon offers and highly recommend the food. The Parmo's, as other people have already said, are delicious and the homemade chips so tasty. Also been here for the Sunday lunch offer, the beef was so lean and tender, the veggies good and the gravy lush! The chicken also looked nice. The only downside to this place is lack of atmosphere, especially on an evening. Whenever we've been in here there have been no more than 4 other diners, so it doesn't make you feel that you want to linger here after the meal, which is a shame...
libbyl00 . 2015-05-21
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Just had sunday lunch at kelz . First impressions place seemed ok bit basic and need modernising but nevermind we are here for the food .Waiter came over with menu we ordered drinks then lunch .when it came it was ok bit cold and zero presentation .After we had finished we had no interaction whatsoever with the staff until i walked to the bar to paythe staff seemed to be busy chatting to themselves we where the only table in there.Wouldn't go back no feel or service about the place shame only needs basic improvements.
1705gary66 . 2015-05-17
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Used Kelz many times over the years. The service is fast and the staff very polite.The prices are very competitive compared to near by restaurants. Really Value for money!!
sean_flanagan3 . 2015-05-12
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First of all, the food (especially the "parmos") is all good quality, well prepared, and tasty - the restaurant itself has a homely feel and but to continue to compete with some of the more recent restaurants in Middlesbrough it may need updating.
OMallz . 2015-05-04
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Great welcome yet again to a local restaurant. Cheese omelette , you may think simple, but very tasty and great value for money. Relaxing atmosphere. Worth visiting.
JBAMiddlesbrough . 2015-04-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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