Keelham in Craven

Certainly won’t be going back. Ordered 2 coffees , a scone and a chocolate brownie. At the point of paying I was told there was no cream with the scone but a pot was clearly visible with the scone and jam. I asked if that would be an available and the young girl agreed it would , at which point a more mature lady came from the kitchen and said it was display only and that they didn’t have any. I suggested that it would be a good idea to remove the pot as it was misleading but the reply was that’s not your decision it’s mine and she replaced the pot on the display. There was then a search for some jam and I suggest someone sarcastically that this may also not be available. This brought about a response that my sarcasm was abusive behaviour and would not be tolerated and I did expect the arrogance of the staff member to lead to be being asked to leave ( I had paid at this time). That wasn’t the case and I was left waiting for our coffees. One coffee was placed on the tray and I awaited the 2nd one but it was clear the assistant wasn’t making a second one. One again the mature lady came out and told me I should sit down and the tray would be brought to our table but was clearly unaware one drink was missing. After much searching to find the original order it was confirmed another coffee would’ve made and the whole tray brought to our table. The lady who brought this was pleasant and a far cry from the mature lady who was clearly in charge. Maybe the mood I was now in has some bearing on my enjoyment of food that was delivered but all I can say is that it looked better than it tasted ( both the scone and the brownie were bland and the coffee barely warm). I have been a customer since the shop/cafe opened and at one point had a loyalty card. This experience and my overall view of the shop has changed and I see no reason to return as there are places offering better quality and value in the Skipton area.

First the food The starters were fine but the dinners are the worst we have ever been served they are bland nothing on the plate has any flavour I’ve had better microwave tv dinners it was shockingly bad Also asked for a prawn starter and a Xmas dinner was told you had to order a starter off Xmas menu so I said it’s ok I will pay extra was told no they can not do that you can only have a normal turkey dinner ok I will pay extra for trimmings no can not do that it makes no sense It is so cold in the restaurant it’s like been in the Antarctic no wonder it was half empty and easy to get a table I think the words out Icy out side front very slippery they sell salt inside but they don’t put it down outside be careful Again the dinner was shocking I’m genuinely appalled by it nothing was cooked properly and the ingredients were inferior

Visited with Grandchildren. They made their own which they enjoyed doing. I had a meat feast. Must say that all the pizzas and coffees,etc were absolutely lovely Great service too - well done

A lovely setting with a fantastic range of cakes. My friend’s carrot cake looked delicious. As I am coeliac, I could only buy one of five packet bars, I chose a Bakewell Tart which was pretty average factory fare. This was due to their policies. I could see no sandwiches etc which were gluten free. If you have no dietary needs this is a lovely cafe; if you are coeliac, a pot of tea it is. Sad that they don’t see the need to offer even one cake; good systems aren’t rocket science.

This has always been a great place for food after a good walk in the dales but definitely no more! It’s probably been a couple of years since we last visited and we were really looking forward to taking our Ukrainian friend for a good meal after a gorgeous autumnal walk. The menu offered an immediate disappointment, with very little to offer someone who doesn’t eat red meat and the only options on the special board were roast pork or beef. I ordered a pulled pork burger but what was served was nothing like pulled pork at all. Absolutely disgusting. At best, I would say it was some pieces of barely cooked pork pieces served in some type of spices, with lots of flabby and fatty attachments but definitely not pulled pork. I was offered the menu to choose an alternative but the meal will live long with me and we will give the kitchen a very wide berth.

Decided to go for first time in three years.Got a table straight away but had to wait to order drinks.Food was great plenty and tasty. Very busy Sunday morning with minimal staff , tables left with plates on.My wife ordered a drink and had to go to the bar herself to get it .The service let the place down. Need more staff on especially at busy times .

Have wanted to visit here for a while. son had a football game near by we thought we would give it a try . Heard good reports when first opened . Afraid left feeling very disappointed. We arrived 11.15 and seated promptly and had order taken from the breakfast menu by lovely waitress young blonde hair . It was busy but no more than would expect from anywhere on a nice Sunday morning of that size offering that menu( no queues ) . While we were waiting one of the waitress seemed very stressed small red hair , she was rushing about saying F**k at every opportunity while clearing tables then as she ran into the drinks area. My son picked up on it first then my husband who was at the loo when son had mentioned it said the same . I heard her then say pis* the food was average . Farmhouse breakfast not worth 13.50 , poached eggs dry, bacon burnt , hash brown not able to cut into . We visited the shop after eating , some lovely things but a lot of the staff appeared miserable too unfriendly . We spent over £75 on our first visit . We won’t be back much nicer places

Great farm shop and pleasant staff who knew their stock. Good range of interesting local food. Mezzanine cafe and toilets impossible to access by disabled customers as wheelchair lift de-commisioned and blocked off. Wheel chair user had to stay in the car, feeling unwelcome. Cafe staff did appear Deaf aware, despite the echoing acoustics. They looked straight at me so I could lipread, didn't shout . There's no easy sign for Yorkshire "scoundrel" , but they were delicious 😋

Visited many times over the years. Excellent menu with good range to suit everyone’s tastebuds. This morning busy as per usual, but quickly seated and orders taken. Food arrived in good time, well presented and tasting good. Enjoyable, relaxed breakfast… as it should be

4 friends met here for breakfast last week...we ordered a full English breakfast, a vegetarian breakfast, a sausage sandwich and hash brown, and eggs benedict...Service was so, when it arrived we were disappointed. The full English had no toast or hash brown, the vegetarian the same....sadly my sausage sandwich had a hash brown....but more like an over cooked fish finger..only 1 too....better options near Skipton....the farm shop was great...just a poor food stop

A decent place for lunch using produce from the farm shop. We shared the goats cheese small plate and the Ploughmans. We enjoyed both.

Lovely brunch menu. Good food with a bit of farm shop shopping on the side. Front of House lady especially nice and managed to squeeze us in on a busy Sunday. Only problem is they don’t take reservations so my only advice is to go earlier rather than later on a Sunday in particular.

Friendly service as always from the staff in the restaurant. On this occasion I had the American style pancakes with bacon (lovely and crisp) with maple sauce. Accompanied by a perfectly made cappuccino, an excellent way to start the day

Food really shouldn’t be this bad - two of us for breakfast at 8.15am having the Yorkshire Breakfast. The ‘meal’ was covered in ‘fat’ , we asked for a well done sausage and bacon .. Now , as it was all ‘pre cooked’ no attempt was made to deliver tjis. The sausage was hardly cooked, the bacon was more like shoe leather and was delivered via the food warmer , just like a cheap buffet. The eggs were over cooked and hard and covered in fat. My wife asked for a pot of tea, she was given a pot of hot water and no tea bag - when it was delivered it was weak and warm. This is not cheap food and a total waste of money. We were asked if we had enjoyed the food by the efficient waitress - i explained ‘no’ and listed the above reasons only to be told that my comments would be passed on. This was not good enough so my advise is avoid and do not be influenced by the surroundings as we were. Massive mistake.

Over the Easter weekend Keelhams think it’s a good idea to take a sheep and it’s two lambs from a barn and placed them in a pen in the foyer of their food hall. I knew standards had slipped at Keelhams but this is ridiculous. When I read about this on social media I thought it was a late April Fools joke. The pen is between two automatic doors where people enter and exit the building with their trolleys and their screaming kids. The pen is also next to a window looking onto the car park. Keelhams state that the sheep are staying with them for a few days instead of being in a barn. Well sorry Keelhams but I’m sure the sheep would rather be in a barn with their own kind, in peace and quiet, and not shoved into a pen in the noisy entrance to a supermarket. Instead of deleting the concerned posts on your social media page, why not take a good look at what you’re doing and accept that this stunt is for your own gain, and has nothing to do with the welfare of the sheep.

Great coffee and delicious scones. Good atmosphere and friendly staff. Sandwiches, soups and cakes are available and all look good.

Excellent venue, friendly and knowledgeable staff, fabulous food, excellent deli. What's not to like! Definitely would go back again

Been here numerous times over the past few years. Really disappointed. Food was nice but nothing special and too expensive. Over £12 for a veggie breakfast that doesn’t come with toast, an extra £1.20 for toast I think is just plain cheeky! My local farm...

£7 for a piece of dry cake and a cup of awful tasting coffee . Won’t be rushing back again. Used to be a decent place to visit.

We got in touch when this had occurred back at the end of last year, no jugs for milk!!! so you were left with cold coffee. We uses to regularly make a 80 mile round trip to shop and have lunch but no more. They...

Have been here a few times before and although not the cheapest place around it was high quality and good service. The last time I came was in October with friends and they were very impressed. Just finished our breakfast sandwiches and as per other...

Definitely lost its spark. Went on a Saturday morning around 11.30am, there was a 15 minute wait which looked very promising. Unfortunately the food wasn’t the best like it used too, and prices certainly have gone up yet portions haven’t. It just lacked heart.

Such a shame as good and service used to be good The positives … The coffee was good ! Negatives shown to a dirty table , frowned at when I asked to be seated at a clean one . Ordered scrambled eggs with granary toast...

This place used to be fantastic for breakfast/brunch but it has slipped. The food arrived far too quickly for it to be freshly cooked and was even a little cold so i obviously got reheated pancakes rather than freshly made ones. What a shame. Also...

Having been here lots of times in the past, I was disappointed with the service and quantity of the food. We ordered toasties with ham and cheese but the amount of cheese was so small you could barely taste it. The cakes are now left...

Went for lunch as previous visits over a year ago were good. The quality of food has certainly dropped and pastry on quiche was thick and hard, the filling had no taste. Rather disappointing but service was ok. Won’t be going again

lovely breakfast had here, the food was ample and the service just what was required. nice to have a wander around farm shop afterwards too.

Arrived about 10.30, 3 adults and 2 children - we were seated promptly. Ordered our breakfast and although there was a slight delay, we could see that they were busy so were happy to wait. Everything was perfect and kept us going until late afternoon....

In need of a good breakfast whilst stopping at the Travelodge next door on a Sunday morning. Burger King and Greggs does not quite fit my idea of breakfast but the Travelodge receptionist suggested here ( she should be on commission) So at opening time...

I booked a table for my family of seven to have lunch. Booking was taken by a young man who confirmed that the table would be available for lunch on the following Thursday and confirmed the time.. we got to the restaurant to be greeted...

All our meals were excellent. Brilliant service. The place was packed- a good sign. The maitre d was lovely too.

Came before the pandemic and it was amazing food and great service. The menu is now a tiny fraction of what it was and barely caters for any dietary requirements. The vegan options for example were very limited. The quality of the food that was...

You can no longer book a table, they only accept walk ins. I've always really enjoyed it so three of us went for lunch. We were told there were no tables and we had to wait for at least 20 minutes. We were told lunch...

Our family have travelled from Bolton to Keelhams (1hr journey both ways) for a number of years to buy excellent local produce and eat at the lovely restaurant. We’ve recommended the place to others and even booked into local B&Bs so that we could enjoy...

Words fail me regarding my experience. Food used to be great quality and value for money, no more. Staff used to be professional and attentive, not anymore. Sent an email regarding my experience but no answer. Not able to book tables, not able to use...

We used to come from time to time to the restaurant for lunch while doing our weekly shop. We visited few days ago and oh boy I was shocked that a place can change so much. Barely anything on the menu, no gluten free options...

We shopped and dined here all the time before the COVID lockdowns, we loved it. I don't know what has happened but we went for our first meal out since lockdown and we were really looking forward to being here again. It was terrible! Now...

Read my review left on Keelham Farm shop, as most of my comments refer to the restaurant, but I wasn’t aware that there were two separate review sites.

Ordered veggie breakfast and "Farmhouse toast". They forgot my toast which was not as advertised when it arrived, well below expectations, it was simply one slice of brown bread with butter. Also, my fried eggs were solid and looked and tasted as if they had...

Excellent service today food lovely place looks fantastic and staff doing a great job will be back. Take away today but will do the restaurant for Sunday dinner soon. Thank you.

We were driving home from Bradford to Wirral on Sunday morning. We thought we would go into Skipton for breakfast and came across Keelhams. What a great decision to stop here. We were seated by the kitchen and watched how the kitchen staff worked together...

No longer honour loyalty card as advertised evne thoufh held for 8 months yet still advertise dont respond to e mails about this

We are regulars at keelham for breakfast..this time however something was off! We realised the owners have changed and first impressions are the changes are not for the better! Instead of a large flat mushroom my husband got 2 tiny button mushrooms/instead of a lovely...

Oh dear. Had an unexpected day off so thought I would treat my mum to a trip here, we have been many times in the past and food and service have been excellent. I wish I had read the recent reviews before we went. What...

An octogenarian, a vegetarian and a ravenous carnivore walk into a restaurant. We each already knew what we were going to eat, having dined here regularly over the years. The Welsh rarebit is the stuff of legend and the Keelham whale is a man v...

Took two elderly ladies for birthday lunch, fabulously good, lovely helpful staff. Fab shop..didn't too much on yummy locally sourced food. A regular haunt...

sad to post this but the request to do so arrived in email. have been going to keelham for years. always an absolute treat, amazing food and fantastic, well shocked and reasonably priced farm shop. however 2 of the last three visits ( one lunch,...

Waited 50 minutes for a sausage sandwich and a full English that came with burnt eggs and a hair in the tomatoes. Won’t be back

Super meal once again. Never had afternoon tea at Keelham before and we both really enjoyed it, especially the scones which were warm, light and fluffy on the inside and crunchy in the outside - perfection.

The food was delicious. The pastries were so tasty. The scones were the best I have tasted. I think the service could have been a bit better. We asked if we could sit outside as it was a lovely sunny day. When we got our...

Food at Keelham Restaurant has always been excellent indeed in the past if you hadn’t booked you were offered a bleeper that would alert you when a table was available as it was so popular. What a difference yesterday half empty restaurant, a menu that...

This used to be a great place to eat with an extensive and varied menu. Not anymore. Having been presented with a menu that we assumed was just the specials, we were told that was it. From memory there are 4 choices of starter, main...

We have visited Keelham Kitchen on several previous occasions and been impressed by the quality of food and the variety of the menu. The food has always been good and the service efficient, but our most recent visit was a major disappointment. We had booked...

come to the cafe there’s a problem or some sort. They don’t seem to be very customer focused. Today. Arrived 11.17 - too late for breakfast which stops at 11.15 - full of empty tables. 45 minute wait till switched to lunch service despite those...

Came for breakfast with my husband on Sunday 31st and really must say how let down we were. I’d been previously (pre-covid) and couldn’t wait. I treated myself to a coconut hot choc but didn’t come with toasted coconut shavings or whipped cream as stated...

What a lovely tasty Sunday lunch. We all had pork and it was very tender. It was served with roast potatoes, vegetables and a nice big home made Yorkshire pudding and tasty gravy. It's the nicest Sunday lunch I've had in a long time and...

Keelham used to be one of our favourite places to eat, and a great place to take our older relatives as it is one of the only restaurants in Skipton with decent parking. We usually visited around once a month to the restaurant and more...

In the past this place has been brilliant but we were shocked to discover the new management has removed everything that was previously good from the menu. This place used to be packed but was almost empty when we arrived for lunch with plenty of...

Three things on the menu (fish and chips, sausage and mash, and a pasta) absolutely nothing for vegans and very little for vegetarians. I spoke to a waiter and apparently the new owners are trying to "promote their fresh produce" which they seem to be...

On previous visits to Keelham we have always left the restaurant with full stomachs and joyous at the quality of food served to us. However this time was different, we left feeling disappointed and underwhelmed with the whole experience. There didn't seem to be as...

Prebooked for a Friday morning which proved to be the right approach as it was quite busy. Service was efficient and friendly. Food was excellent. What more can you ask for?

We were served an excellent breakfast en route to Ripon races. The food (Yorkshire full and veggie full) was delicious - nicely served and just the right quantity. Customer service was also excellent. We’d recommend booking though, particularly on a weekend as some walk-in customers...

We went for Sunday roast dinner and it was beautiful, tender meat, plenty of veg and gravy. Will be back when in neighbourhood.

Came in to do a bit of shopping and we decided to have something to eat. Restaurant was busy for Monday I would say. All the staff were extremely polite and helpful, working non stop anf making sure we had everything we needed. I went...

So Expensive, very basic sandwiches, cakes n scones, I can bake better than that at home 😅, hot chocolate was VERY bland, won’t recommend at all

We went for the first time to this venue, to take up their Friday offer of fish and chips, of 2 for 1 . Advertised on their menu as the Whale, then this planet is truly in danger. The fish was average and dry at...

We were tempted by their special Friday offer of two Fish and Chips for the price of one. Unfortunately what a disappointment. When the food arrived it looked to be an enormous fish more or less covering the very small amount of chips. The batter...

I went to the tea shop upstairs and the service was poor. In particular, the waitress was curt and clearly didn’t want to serve us as the cafe was closing in 15 minutes.

Very good food - I had a burger, really good meat and fried sweet potatos were great. My sister had an excellent ( and lager!) ploughman’s . The staff are so pleasant and friendly. A second visit 2 weeks later equally good food tho we...

Very mediocre and over priced , if the food matched the venue 👍 Had 2 sandwiches , beef and horse radish ( still looking for for the horse raddish…. ) asked for a little more but waiter said we don’t have any ( but if...

Had the Fish and Chips (known as the whale!) Good fish, lovely batter and nice chips. Friendly staff. Nice environment and great farm shop.

An excellent first visit. The shop is amazing and we will definitely be back for more. As for Afternoon Tea, we’ll all I can say is excellent food, service and value for money.

Keelham kitchen was a great place to have lunch.. Now it's just OK. Recent visits have been at breakfast time which have been better than my latest visit. The restaurant was not very busy (it used to be wait for a table) but the service...

Not the best. We went for a 1 year anniversary as the last time we had Sunday lunch it was incredible. Unfortunately this past Sundays lunch wasn’t great, so much so it’ll take a few months to come again. The beef was just chewy and...

Went there last Sunday for lunch and had an excellent roast beef and Yorkshire pudding, including SEVEN vegetables. There are a few people giving bad reviews, but what we noticed that makes the difference is that each plate of food was individually prepared by the...

Been here a few times in the last 6 years and have always had good food and service - even during Covid. So was confident in booking a table here for a lunch with my wife on a Monday lunchtime. The food and service wasn't...

We went for breakfast. The breakfast menu is fantastic and we were spoiled for choice. The food was really tasty and the coffee was amazing. The staff were friendly and really efficient. I would definitely recommend it to anyone. We're really happy to be heading...

Excellent afternoon tea - wide range from savoury to sweet and the sandwiches were particulary fresh. Cups of tea kept coming.

Always a fantastic service and lovely food. I go here a lot for both business and pleasure….. very friendly and a really nice atmosphere!

Had breakfast on weekday morning and can honestly say everything was wonderful. Good amount of food cooked beautifully. Staff extremely pleasant and helpful. Will certavisit again.

Not much to say really, we always receive such lovely service from all the staff members. Food is always perfect and yummy. This is why we keep coming every week.

Booked for an Afternoon tea with my family to celebrate my birthday. From the beginning we were impressed by the friendliness of the staff and how accomodating they were considering my allergies. We are a part of their loyalty club so we paid only half...

Breakfast was excellent for all I had the full Yorkshire my wife had advocado on toast it comes on ciabatta but we asked to change . My wife’s mum had eggs Benedict. All perfect and all the colleagues were nice and friendly.

Booked for afternoon tea because we thought that was how to book a table and didn’t realise we had booked a set menu which we could not vary. Lack of clarity on Keelham Farm website. When we asked what the afternoon tea included and asked...

The fish and chips (advertised as a whale?) was piping hot, with crispy batter, flaky fish and nice crushed peas. Nice portion size, reasonable service and served within 20 mins of ordering. Thanks to the chef who cooked our meal. At £15 we did feel...

We had an enjoyable breakfast. The prices have gone up- which is the same everywhere. The staff were lovely & v attentive

I live local and used to be a regular at Keelhams. The menu was expansive, plenty to use from and it was all delicious. It’s such a shame that for whatever reason, it’s massively gone down hill. I visited recently for breakfast with my Husband...

Been a few times recently, mainly for breakfast which has been lovely really tasty, hot and lots of choice. Lunch menu has been a little lacking some how, although what we had was nice. Service was great as always. Cakes and hot drinks upstairs were...

Booked in advance for breakfast. Table in middle of restaurant, little too close together. Lovely breakfast and flexible to change set items for own preference. Good service. Hot drinks good.

Nice and friendly welcome with activities for the grandchildren which was very helpful. Decent menu and good service. Lovely environment to eat in and good staff/quality of food. Would definitely recommend.

We seldom visit keelham farm shop including the restaurant as it’s so expensive how ever it is nice to know where the food is grown. We visited the keelham restaurant yesterday for lunch as they now have ploughman’s back on the menu (hubbys fave) however...

Everything thing was great as normal except I don’t expect to come to Keelham farm for breakfast to have sauce in sachets to open and get on my hands the only down point on a brilliant breakfast. Even the greasy spoon cafe at work use...

This was my first visit but will definitely visit again. An interesting menu with a good selection of vegetarian options. The food was delicious and the staff were friendly and helpful.

We do visit here occasionally and have always enjoyed a breakfast. A full breakfast and Avocado with scrambled egg was ordered. After over twenty minutes the food arrived. The bacon was almost uncooked and everything was luke warm at best. The food was returned to...

Afternoon tea was superb! Special mention to Adam who provided a warm friendly welcome on arrival. All the staff were personable and attentive nothing was too much trouble. The setting is ideal. You were able to choose any hot drink from the menu. The sweet...

Had a really lovely meal at the Keelham Yorkshire evening. The food was extremely good with a nice small menu, very friendly service, lovely atmosphere and excellent live music. Really really enjoyed……returning for the next evening in May! Thank you

Was beautifully fresh and really lovely. One of the best we have had. And the breakfast we had there a couple of days ago was excellent . The waiting staff are always lovely too.

We are occasional visitors as it’s an hour’s drive but the food was worth the drive - on this visit however I was very disappointed. I don’t mind paying premium prices for premium food but the farmers breakfast seemed much less impressive than the last...

Fantastic lunch at Keelham farm staff so lovely and the food was brilliant so tasty and fresh will definitely be back.

The food ,service and music were excellent. Particularly enjoyed the lamb , expertly cooked and tasted amazing . Have already booked for the next event !