Kaspa's Desserts in Hastings

Nice desart staff very welcoming will recommend 100%

Was completely all over the place like it had been flipped upside down and was cold and chewy

Cookie dough was over baked and dry

When the guy arrived he was looking at some furniture outside while still holding me food he was rude

Came with no bueno ice cream on the bueno waffle and no hazelnut ice cream paid for as an extra!!

I called the restaurant and they Saied you should sent a driver to deliver my order???

Order was just dumped in our garden, waffle was freezing cold. Cream had turned to liquid. Not very impressed at all. Order was also wrong. Will not be ordering from here again.

The delivery guy from just eat ,he couldn't able to find my block of flat where I am living.as I had watched him from my app as it was showing where he was and he was in my area walking over place to each block of flats. I had to meet him outside and called him over asked him, my door number he said yes and ran over to me. I thought he might deliver to wrong address as he looked like he was lost. but at least I have got it. I must say my order of my desert's are delicious 😋.

The driver went to every road near my address and even further. Then when we saw him in the street and called out he ignored us and turned away ready to drive off. Only when my dad called for him he turned around and tutted.

cookie dough was not cooked looked like sludge

Got the completely wrong order

Very poorly stcked had run out of a lot of things. Had only full fat milk for hot drinks. Ice cream was a joke and no peanut butter 😕. Portions were small. And not great for other deserts. No cokes. 👎 won't be going again.

Took about 5 minutes after we walked in before 2 members of staff came downstairs. There was no one else in the restaurant so no idea why they were both upstairs leaving the till and whole lower floor unattended. Once seated we chose our dishes and went to order. To then be told that 2 of the items we wanted were out of stock. Surely when you are sold out of items you tell people when you seat them. I know we do in the restaurant I work in.

sundaes are poor and overpriced. Mine mostly consisted of whipped cream a couple of bits of chocolate and sauce. get more sustenancein a milkshake which is half the price.

For months now they have not had all stock, there stock is terrible

Food amazing, staff go over and above for excellent customer service, spoke to a nice young gentlemen two nights in a row we have ordered and the whole experience has been fantastic. Didn’t catch his name but his service was great and wanted him to be recognised thank you so much.

my food was spilled and damaged when it arrived

Ordered some waffles and loved it, thanks!

We went for my son’s birthday on a Monday at 7 pm. I had called to book a table but it was very quiet in there (it was Monday!) So plenty of seats to choose from. I asked the staff to put candles in my sons pudding and if everything was on the menu and they said it was and they would. It was service with a smile and everyone was so friendly. Music playing, but not too loud that you couldn’t hear self talk, the staff weren’t constantly at your table asking if everything was okay (just leave me alone and let me eat!), And it was very clean. My son had the best time, the staff even sang happy birthday when they bought the pudding with candles out. A much better experience than the previous time we went (There was a shortage on the menu for some reason, but that was sometime ago!). Very enjoyable food, very reasonably priced and we even found out they also deliver (this could get very expensive!). Thank you for an awesome experience for my son and our family. Visit date 18th of March 2024.

Came here for my birthday, absolutely brilliant. Lovely food, very nice people (they offer a free slice of cake or a milkshake for a birthday). Great experience overall, glad I came! They even were friendly enough to put candles -and light them- in my pudding (waffle) and sing happy birthday when bringing it out. Definitely will come again; and found out they offer delivery. Thanks Kaspa’s!

They called to say they forgot to give the driver half of the order then said it was my problem to sort it out now left without half my order and a request for refund and they hung up on me rude restaurant

The upgraded M&M base was pathetic with about 5 M&M’s which was totally not worth paying extra for. I have had a lot more than that before.

Whilst the actual desserts were lovely, it felt poorly managed. A handwritten sign with cash only, no table service, and a lot of things out of stock.

Great puffing after a roast definitely recommend very quick delivery too

No toppings, no moons and half a scoop of ice cream!!!

i ordered a matcha buble tea, what arrived was coloured unflavoured water. very disappointed.

delivery is getting much better but kaspas seems to be getting worse

Decent! Should order deserts more often 👌🏼

nice food and quick delivery ❤️

Very average food and very, very sugary without any other flavours.

AMAZING. Whoever put my dessert together should get a Christmas bonus 👌🏻

Ordered desert for a nice evening in with my partner just to receive my “hot apple pie with custard” frozen with ice inside and around the slab of apple pie. Waste of my money as Kaspas is on the more expensive side

Did not have little moons on little moons waffle. Both waffles served with soft served ice cream, not the advertised gelatos

I can only imagine whoever took the order. Didn’t actually read it. Made 3 things up at random and chucked violently into a bag. Needless to say. We’ve had the complete wrong order. With no answer from the “restaurant”. Useless

The staff were helpful but they had little stock left so most things we ordered were unavailable. What we did get was nice

Great food and clean place. Staff are knowledgeable and professional

First time visiting here recently. Staff were friendly and helpful. Selection was varied and reasonably priced. Portion size is quite large so for children you would probably be better of a couple sharing one serving. We had a milkshake, waffles and a sundae all of which were delicious.

Over priced, cold rubbery crepe in a box which arrived a complete mess and £3.99 for a tablespoon of gelato and £8.99 for a small slice of cheesecake. COMPLETE RIP OFF!

my milkshake, coke and mcflurry was destroyed in transit

Delivery address keeps getting changed had I not of gone out we would of lost another delivery

It was quite nice, more for kids.

We ordered the peanut cookie dough and can't believe how little we have received for £10.95! It also came with a scoop of ice cream... we managed to 'scoop' this up in a teaspoon!

I want to give them less than one. You can NEVER get through on the phone and when they do pick up lie to you to get you off the phone... They just steal your money and hope you won't do anything about it!! THIS is run by scumbags!!!

Take your money, NEVER answer the phone! And if they do... Lie to you about the order they are never sending and just keep you money and "complete" the order from their end so they can JUST KEEP YOUR MONEY!! absolute SCUMBAGS!!

Freezing cold! 1 teaspoon of ice-cream which is a disgrace. Utter rubbish don't waste your money this place is utter disgraceful!!

Amazing as always the desserts are delicious! Driver was very kind aswell and delivered on time.

waffle and crepes were amazing. would order those again. but the milkshake was bland and bitty and we were missing the ice cream that we paid near enough £4 extra for. id order the waffle again but that’s about it.

Clean shop, very friendly, quick and helpful staff. A warning however - if you order any other cake beside chocolate it will not be delivered to you via your food delivery provider. I ordered an £8.99 pistachio milk cake via UberEats… I was not notified or called to be told it was out of stock and was sent a chocolate one (£2.99) instead of it… WILD that this kind of substitution exists - at least price match the missing item?! I spoke with the manager who was lovely and I suggested a substitute for the undelivered cake for the following day. Went and collected it. Handled like a pro. Happy customer.

Ordered a triple chocolate fudge cake and the brownie dessert. Ended up with a carrot cake, called to say the order was wrong and was advised they had no chocolate fudge cake so they decided to send the carrot cake without any warning which is extremely lazy. Brownies were rock hard and were inedible

The icecream scoop is TINY this is a rip off

Staff have good reception, nice environment. But I think they should work on their toilet, I couldn't use it yesterday because it looked like a mess there. But overall, it was 👍👍

Food quantity has gone down and don't seem to have the right ingredients to make the Sundays properly any more starting to get a bit disappointed hope they can sort this out soon as been last few orders now

There was no little moons with my crepe

Too expensive for the quality of food.

The dessert was too sweet, couldn't finish it tho. The staff were polite and helpful. No washroom service was available.

Times kept changing due to getting a driver

Overpriced. Ice cream flavour was wrong and portion size is tiny, 1 teaspoon sized ball of icecream! Tried to call restaurant but no answer.

It's an ice cream parlour, what more could you want

Nice food friendly staff but did have some dirty cutlery

Delivery rang me from 3 different addresses to say he was outside from all over Hastings. Finally arrived 45mins later everything was warm and melted so wasn’t as pleasant.

Lovely driver, delivered with care thank you

the driver was very inappropriate

The whole order was ruined the bag had obviously been dropped and we had to throw it away, both milkshakes were spilt and we couldn’t even get them out the bag and the bubble slush had exploded completely we would like a refund

Spoilt for choice when it comes to desserts. Staff were attentive and friendly. It does look a little tired inside, but was very clean and tidy.

Half of the order was missing and the restaurant would not answer the phone so couldn't rectify the issue.

Was cold and the waffle was hard

How difficult is it to remember 2 puddings, if it was 12, I could maybe understand but when it’s 2, it becomes a joke. Always happens, they forget to do the ice cream. Banoffee dough, comes with banoffee ice cream, bueno dough comes with bueno ice cream. Honestly it’s not difficult!!!!!

Forgot the ice cream again! It’s really not difficult!!!!!!

It was pointless the delivery time just kept changing so instead of a nice pudding with a film it turns up after 9 kids had already gone to bed

My waffle didn’t include mini eggs on the topping

Food was good but the place is falling apart, smashed and cracked front windows, dirty toilet with smashed mirror, marks all over the walls and ceilings and floor dirty. Don't think we will go to the Hastings one again unless it's cleaned up.

I ordered this last week, the exact same. Shake was spot on but waffle was overdone (crispy) and it had been drowned in white sauce then to top it off, strawbs tasted sour and out of date. Very disappointing hence why I ordered the same.

First impressions. It wasn't very welcoming. We walked in and waited a few minutes to be seated, even though there was only two other people in there and they had already been served. Then when we were seated, we walked past about 6 tables of dirty plates left by previous customers. So I'm guessing the staff are a bit lazy about tidying up. Some of the ingredients weren't available for some of the ice creams, so they had to adapt them. Personally I didn't like the taste of the chocolate bits in the ice cream but my partner enjoyed both of our ice creams 😅

All good except missing banana ice cream 🍦

The dessert was good (too sweet for my taste) however the plates were chipped they served the dessert on which is risk of physical contamination. Not only one but both plates they served were chipped.

Lovely desserts and fast delivery

Awful,cookie dough and waffle were both delivered stone cold and not edible tried to call 10x to complain and never answered aswell as not answering to my report I left on Uber eats

The food was good and arrived quickly however we ordered 5 different milkshakes and none of them came labelled and with an allergy we couldn't risk drinking the ones we couldn't decipher. Definitely ask for them to label things on order if you have a big one.

Ordered food about 40 minutes before closing. Driver was on time but was handed a small bag containing just two small pots of ice cream which were never ordered to be advised that they had run out of waffles hence not being delivered. Not quite sure why the restaurant accepted the order if this was the case. Wouldn’t recommend and not looking to order again.

Perfect Happy wife happy life

Really disappointed, large group of us were due to go here on Bank holiday Monday opening hours in there window said they would be open from midday never opened and had to take our business elsewhere.

Order delayed a couple of times, stone cold waffles and melted ice cream delivered for nearly 25 quid...... won't be returning

The crepe tasted like paper, very hard to chew and to cut. I believe it is not fresh. Very disspointed as in the cafe the crepe tasted really nice.

Dirty, no where to sit, couldn’t even find us spoons to use, we’re going to give us used ones !! No service and miserable staff! Not coming here again !

Food quality poor. Lovely delivery guy

Wasn't as good as the hype....if you covered a Yorkshire in the same toppings it would taste better. If you sell whipped cream for £1.30 don't send synthetic squirty cream bit of a cop out when you are paying so much for the waffle to begin with? 💁🏻‍♀️

All my food is soaked I can’t drink my drink cause it exploded on my waffle and in my ice cream

Was handed a complete mess the milkshake had gone everywhere the waffle box was covered and dripping everywhere through our home the driver said sorry and told us to complain and get it re delivered.

Very expensive for what it is, but all ok with the food and delivery.

The order took a little while to be confirmed, apple crumble was a small portion, but other than that the food was nice and delivery came on time

I didn't receive my full order

The food wasn’t fresh strawberries like started they was frozen. The food was all stone cold it’s supposed to me warm with melted chocolate but it’s all cold as if refridherated. Not to normal standard. Kiwis missing No white chocolate sauce

Food never turned up driver never bothered to ring and ask for directions if they were lost and once again a just eat driver has run off with my order

The deserts are great. The staff are pleasant and prices are reasonable.

Had a very good evening here. Lovely deserts and reasonably priced.. The service could be a bit better if the young ladies behind the counter concentrated a bit more on what they're doing.

Don’t order kaspa’s from Hastings, food never arrived, phone number for the restaurant doesn’t work, phone number for just eat doesn’t work, save your money.

they was both cold, buenos we’re stale and there was still green on the strawberries , waffle was hard

Where is my order ? And why can’t I contact the restaurant?

Everything fine but the frappe was absolutely revolting, coffee way to strong and not very nice taste, was unconsumable it, massive waste of money but waffle and other thing I got was nice

45-50 minutes late, ice cream was melted, ordered and was charged for a large shake and got regular instead. Very unhappy