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1.5

Based on 5 opinions finded in 1 websites

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Nº 617 in 673 in Reading

Score
OpinionsNoteTripAdvisor51.5

comment_iconOpinions

Avoid Avoid Avoid We went here as a family 5 as a celebration The service was terrible even though the place was near enough empty and the parking is a scam. we filled out the computer upon entry into the store but literally 5 days later received a pcn from civil enforcement we appealed with a copy of receipt from kaspas and spoke to the branch who said the parking has nothing to do with them and they couldn't help by looking back on the computer instore which is suppose to make you exempt as a customer. so was stuck with a £100 fine which made our visit very costly at 130 for ice cream! wouldnt recommend to anyone

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Chris C . 2024-09-18

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Multiple Rude unhelpful staff - particularly rude short male staff member with an attitude, could barely pour a glass of milk. Definitely not family friendly so I wouldn't take them based of that experience.

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K K . 2024-03-02

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Kind of frustrating to find no real options for any dietary needs. In this day and age it feels like they’re falling short on a large enough group of diners that they could do more about their current offering.

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VickyKM . 2024-02-11

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Although one of the gelatos didn’t arrive which we paid extra for the deserts didn’t disappoint. Had the white chocolate strawberry and banana waffle. Was amazing. Went here Christmas Eve with 20 of us and got served perfectly. Well worth a go if you’re in the mood for deserts. The waffles are so light.

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Gavin . 2024-01-26

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Awful. Do not attend. Walked in on Friday night full of loud noises rude staff and the stink of bleach! A code required for the toilet which did not work adding insult to injury. The food - that tasted like the bleach used on the floor was a waste of money. Extremely overpriced. You’re better off going to the Tesco around the corner to buy yourself a desert.

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Charlie M . 2023-05-05

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