Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 617 in 673 in Reading
Opinions
Avoid Avoid Avoid We went here as a family 5 as a celebration The service was terrible even though the place was near enough empty and the parking is a scam. we filled out the computer upon entry into the store but literally 5 days later received a pcn from civil enforcement we appealed with a copy of receipt from kaspas and spoke to the branch who said the parking has nothing to do with them and they couldn't help by looking back on the computer instore which is suppose to make you exempt as a customer. so was stuck with a £100 fine which made our visit very costly at 130 for ice cream! wouldnt recommend to anyone
Chris C . 2024-09-18
MORE AT TripAdvisor
Multiple Rude unhelpful staff - particularly rude short male staff member with an attitude, could barely pour a glass of milk. Definitely not family friendly so I wouldn't take them based of that experience.
K K . 2024-03-02
MORE AT TripAdvisor
Kind of frustrating to find no real options for any dietary needs. In this day and age it feels like they’re falling short on a large enough group of diners that they could do more about their current offering.
VickyKM . 2024-02-11
MORE AT TripAdvisor
Although one of the gelatos didn’t arrive which we paid extra for the deserts didn’t disappoint. Had the white chocolate strawberry and banana waffle. Was amazing. Went here Christmas Eve with 20 of us and got served perfectly. Well worth a go if you’re in the mood for deserts. The waffles are so light.
Gavin . 2024-01-26
MORE AT TripAdvisor
Awful. Do not attend. Walked in on Friday night full of loud noises rude staff and the stink of bleach! A code required for the toilet which did not work adding insult to injury. The food - that tasted like the bleach used on the floor was a waste of money. Extremely overpriced. You’re better off going to the Tesco around the corner to buy yourself a desert.
Charlie M . 2023-05-05
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5 Opinions
The most disgusting,vile and appalling eating experience we have ever had! The floor hasn't been cleaned for weeks. Children obviously eating things off the floor that could kill them. Do not go here! KFC should be appalled and ashamed at themselves! We are truly disgusted at the vile conditions this "restaurant" has. May as well pay to kill yourself and most importantly, DO NOT TAKE YOUR CHILDREN HERE ITS DANGEROUS!
25 Opinions
After a busy day at work I thought i would treat the family to a pizza. The order went through online and said I could track our food which i did making and baking took 20 minutes and then sat in quality check for 30 minutes, finally it was on its way 10 minutes later it said my order had been delivered and still no pizza. I called the store and was told my pizza had been delivered, it really hadn’t so the lady went to call the driver who was the ringing our doorbell. I opened the Pizza boxes while the lady was still on the phone and our pizzas were luke warm at best, which i told the lady only to be told back that it will be hot as its in a hot bag.
1 Opinions
Walked into the “restaurant “ on a sunny day and the temperature inside was so cold I couldn’t believe it. I assume they don’t want people to linger? Luckily I’d taken a jacket inside with me but I was still cold. I have a few food allergens and the information on the touchscreen ordering point clearly said ask a member of staff for guidance. That resulted in being given a paper menu with a grid to show what I could or couldn’t have. I’d have preferred some personal input but he’d disappeared. Anyhow, chose a chicken dish on rice. But so did my husband and when they appeared we didn’t know which was which. Very difficult getting assistance to tell us as the only man behind the counter was flitting around like a bee. By the time we had it sorted our food was very cold. It clearly didn’t start hot but now it was quite grim. My husbands looked much more appealing than mine as his chicken had a sauce covering it. Mine looked awful and tasted worse. I don’t know how they cook it but I’d think maybe boiled? It smelt awful :/ I don’t even know why we didn’t just hand it back and ask for a refund. The rice with a bit of sauce was ok but as I said it was cold. I’ve given this establishment two stars. It would have been one except for the fact it seemed quite clean. We will never go back there as long as we live.
20 Opinions
The food and the service was very good. It was a much needed meal, after not having the best of days as my groceries did not come.