Karak Chaii Cardiff in Cardiff

Really nice chai tea, the cakes are delicious too. The staff are friendly. I would definitely recommend

We used to love coming to Karakchai with friends and our little ones, however since last year it has become disappointing due to the significant increase in prices. We don't feel like we are getting the quality of food and portion sizes for the high prices.

Before ordering brief them accordingly…

Extremely long time to serve a basic samosa 35 minutes to make it

Update: 26/08/2024 This place is usually our place to go in Cardiff however the service on three occasion throughout august has been terrible. Chilli chicken chips stone cold and very small portions of chicken (just 2 small pieces and all full of onions). The lamb rogan josh and rice had an awful smell and tasted sour. It felt like it was left over food from 3 days ago which was reheated as it came out stone cold too (fridge temperature). They took over 30 minutes to bring the order to the table and we were the only people there so it wasnt busy. I am never going back again. Ive given them 3 chances during august due to past experiences but they have just completely lost me as a loyal customer. Ive noticed a change on the chef so it must be the standards have dropped due to this. We spent over £40 in our previous visit which is very disappointing to get old and cold food

Highly recommend! Will definitely be back

Delicious food. A great find in Cardiff.

I recently visited KARAK CHAII in Cardiff, and it was an exceptional experience! The atmosphere was warm and inviting, with a cozy and contemporary decor that made us feel right at home. The staff were incredibly friendly and attentive, ensuring that our needs were met promptly and with a smile. KARAK CHAII is a must-visit for anyone in Cardiff looking for a memorable dining experience. Whether you’re there for a casual tea or a full meal, you’re guaranteed to leave satisfied and eager to return. Highly recommended!

very tasty and hot food, but very expensive for the portions.

Food was amazing!! Wanted to try something a bit different and this was perfect. Very friendly staff and nice interior decoration!

Amazing place to chill and have a chat, comfy atmosphere and amazing comfort food.

Cuando entras en el restaurante, ves una hermosa pared única, construida de flores de extremo a extremo, es realmente impresionante. El servicio es excelente aquí de orden a mesa, he probado de todo y no puedo recomendar ningún artículo porque toda la comida es tan sabrosa y encantadora. Tienen un gran menú y sus postres son para morirse! Una fantástica gama de tés y cafés especiales. Lo que sí me sorprende son los bajos precios del estándar y la calidad de los alimentos, está dentro del presupuesto de todos Recomendaría encarecidamente una visita, si desea un entorno encantador, buena comida y un excelente servicio, Karak Chaii no decepcionará!

drinks were nice but the butter chicken wrap had hardly any filling and was hard. all good came Luke warm and lacked seasoning.

The food is really good specially their breakfast and punjabi samosa

Unhygienic food and their tea special Bought about 5 cups of tea and found something inside my cup will never visit ever

As a regular at Karak Chai, I can't get enough of their signature drink. The Karak Chai is simply unbeatable - rich, creamy, and perfectly spiced. But don't stop there; their food menu is equally impressive. The non-veg thali is a flavor explosion, while the chilli chicken with fries is my go-to indulgence. Recently, they've added Boba drinks to the mix, which are a refreshing twist on their traditional offerings. What keeps me coming back, aside from the fantastic food and drinks, is the warm hospitality. The staff always greet me with a smile, remembering my usual order and making me feel like part of the Karak Chai family. Whether you're popping in for a quick chai or settling in for a meal, this place hits all the right notes. It's no wonder it's become my second home in the city.

Worst karak coffee in town. Watery, bland, flavorless.

Awesome takeaways on more than one occasion!

We had vada pav and keema roll and comforting karak chai.each dish is a testament to the rich culinary heritage of India. With friendly service and authentic flavors, it’s a must-visit destination for anyone craving an authentic taste of India.♥️

First time visiting and I can say I will never go again. I ordered breakfast which was Tastless and rubbery. The toast were so hard that you can knock someone out with them. I got these changed. The cutlery provided is not suitable to eat the food as it is not strong enough. The folk broke in my hand and cut me. As we were eating teh staff came and sprayer air freshener everywhere. The customer opposite shook his head amd walked out. I however couldn't stop sneezing. I raised my concern that you shouldnt spray air freshners whilst customers are eating. I was told that they have to hourly as it smells of food. That is ridiculous. If a restaurant doesn't smell of food then what else should it smell of then. The staff I spoke to was nice and I made conversation with her but overall very disappointing.

Dropped in for a chai. Was told that the chai with sugar is to sweet so went half and half. Very good chai. A 4.5. Will visit again may be try their chat.

Had another take away from here the food is amazing went for butter chicken and masala chips. Looking forward to eating inside next time.

Portions very small given price. Only good dish was Chilli Paneer. Stay away from expensive non-veg Thali. So much rice for very small portions of meat. Delivery very late.

I DIDN’T RECEIVED THE FOOD. I have ordered food of £22.44/- but never received it, and neither restaurant nor Just eat supported me with refund, please don’t order from this app. And also when I contacted the restaurant regarding the issue, they were so rude and clearly not ready to help in anyway possible.

Order 2 Karak Chais, pakora bites, and aloo chat Chai was fine, except cup was filled to top so spilt in car holder Pakora bites was insulting as 5 super mini bites for the premium price. They are the party pakora bites you get from Iceland, shame Aloot Chat was over juiced with imlee sauce that it was impossible to eat . So sour that it actually makes you sick. I drove 15 miles to come to Cardiff for a waste and ruined my evening

One roti was hard unable to eat had to be thrown in the bin. The other roti was soft and edible.

Their food is so good, like it tastes more authentic and better than chaiwala which is just overhyped. Karak chai>>>>chaiwala

Really enjoyed their English Nashta breakfast, nice change from the usual fry ups but still satisfied that need. Top Chai also.

lovely coffee and Samosa chat made by ganesh is 👌

I come here often I love this place. Their service is very impressive. The taste of the food is always good but they don’t have much vegetarian options. I would highly recommend this place. Special thanks to Marzia. She will always serve you with a smile on her face.

Got a takeaway! The lotus milk cake itself was lovely! Had perfect cake to milk ratio. The Karak chai where good only had slight aftertaste. But a good clean branch great fast delivery to our hotel from driver teas where nicely wrapped and still hot. 5* a tea name you can trust for good quality overall.

Asked for extras didn’t give it

Careful ordering drinks as they stick it all in one bag loose cause them to leak everywhere

Very delicious and satisfying breakfast.. love it

The non veg thali with keema and chicken was delicious. Very authentic tasting! And I loved the chilli pickle on the side. Milk cake was similar to carrot cake but really tasty! Felt like ghar ka Khana.

nice food, small portions, pretty aesthetic. love the lighting and rose gold tinted mirrors. understaffed but still very good service. better than chaiiwala.

We thought the tea and food was better compared to a well known competitor, so we’re coming here for our daily chai and snacks.

Taste not that appealing, it’s same like eating at home by paying. It’s also expensive. No options for people with food intolerances or Vegans.

Food is nice, but takes too long to prepare for the delivery, waited so long for the delivery.

Karak chai was just ok not very good.

Tea is excellent but food can be expensive and portion size is small. With two adults and two kids eating breakfast you can spend nearly £30 and still feel hungry after an hour.

Ridiculously overpriced for what was produced. Roti and parathas dry and rock hard the sauce was a meagre amount. Dessert was palatable, will not order from them again.

good meal slightly ruined by fact it had got a bit cold by the time it was brought over.

Food was good. Ordered takeaway which was sent promptly. Chai can be improved on. Vegetables and egg dishes are good. Paratha can again be improved on as it seemed like it had been cooked from frozen.

Popped in after passing here numerous times. Great menu and very helpful staff. Love the fact you can get street food at a reasonable price. Ordered a Bombay sandwich, veg thaali and vada pav. The Vada Pav was my favourite. Chai tea was lovely too. Will be back to sample more from the menu

مكان رائع جدا وكل سنة ازوره أجد فيه الجديد

I attended The restaurant last week and had excellent service. I returned today with my wife to order a Thaali and was told they had no roti available and I can have paratha with butter, I said I don't like paratha and can I have instead naan. I was told no. I decided not to order anything for myself. I then ordered a rose falooda and was told no rose is available. The young staff was very helpful. I was going to come back on Saturday with the family, I am reluctant to do so after today's experience. Very disappointing service.

Excellent branch. The lady serving us was SO knowledgeable, kind, patient and had lots of knowledge on the menu. A credit to the company, throughly impressed. I think her name was Prinyka but I may be mistaken!

Lovely settings prep time for food was quite slow thought would be tasty but quite a disappointment bland undercooked spices and definatley not cooked from scratch shop brought parathas and charging 3 times the price probably won't return

Very delicious Indian street food! I had the Veg Thaali and also tried the Samosa Chaat and would highly recommend. The Chaii was incredibly tasty and transported me right back to India. Staff were very attentive and friendly. I cannot recommend this place enough! Will definitely be back.

i come here everyday for the chai i love it

I have been here multiple times and never been disappointed. The food is absolutely delicious. Their service and ambience is great too. Highly recommended.

I had just gone there for a 'karak chai' but came across a lot of options for food. So, I ordered chilli chicken with naan. It was delicious and very very filling. The quantity is good for 1 person. I also had karak chai which i regularly drink from here.The taste is same everytime and is a good stress buster after work. I have also tried their chicken tikka wrap, which is also a good option to try. The staff is also very welcoming and always open to suggest you options to try.

Beautiful space, took lovely pictures there. Customer services is super nice, everyone is pleasant and always smiling. I also like that they have variety of meals and drinks to choose from, I tried 2 different meals and they were super nice. Great experience all in all. Will definitely be visiting regularly.

Lovely place always amazing time

Decent place for breakfast. Portion not too big. Breakfast package for £7.25

I would like more food on Lahore side caterd by homemade food pure desi food

Bhel puri we ordered wasn’t bhel puri (honest opinion, please don’t sell it if you don’t know how to make it)! Sandwiches and parathas were good.

I ordered the chilli panner from karak chaii and unfortunately i was disappointed by the portion size. The taste was okay, I understand that every business does chilli paneer slightly differently. However for £5.75 I felt as if the portion size was much too small to justify the price especially in comparison to Chaiwala only a few doors down on City Rd.

I went with my work colleagues, we work in a school, we were lucky enough to taste everything on the menu between us, the food is so tasty, you knew you were eating high quality food products, they have also started to serve curries and the Meat and sauces were beautiful. They also have a wonderful dessert menu. This is real authentic Indian street food, not expensive at all. Service was excellent. Speciality teas and coffees also Thank you all, we will be retuning for sure

The prices have gone up too much... why though? The chai's weren't even worth it when it was £1.95

Very nice place for a quick snack or breakfast..

The customer service was really nice so was the food and the building was interior design was really nice

A warm place for spending evening with a cup of "Karak Chaii"!

Amazing service, amazing food! My wife loved the the butter chicken wrap. I loved the chilli chicken with Karak chai - so delicious. Thank you to Mohamed and the team for looking after us so well! See you again soon 😃

Walked in with little expectations to be honest but greeted by the best person (SALMA) behind the counter, polite, caring, conversant, suggested the best they had to offer. It was an absolute treat. My wife and I loved it.

The price is expensive (£7.30) for food you can do at home spending half of this cost. The taste is ok. Maybe different meals would be worth to try and spend money on. Friendly staff and enjoyable atmosphere

great flavours in a lovely presentation. Hits the spot everytime!!!

I recently visited this local Karak Chaii store and really loved the karak chai. The shop itself is cosy and inviting, with friendly staff who were happy to recommend their favorite flavors. I would highly recommend this spot for anyone looking for a delicious and authentic cup of chai.

Beautiful corner to drink Karak tea or Coffee. Fantastic interior. Enjoyable hot drinks. Remains open untill midnight.

Amazing Karak Chaii. Staff are nice, and the place is great for gatherings and is beautifully decorated.

Very nice tea, they do different types.

Very nice and tidy, excellent customer service :) highly recommended… Mamdouh …

Overall excellent experience.... tasty food with good quality and great service...... love to visit again

Padmira is literally a little gem. Always brings the best service to anyone that walks through the door. She is a credit to the establishment.

Great food, nicely presented, great staff attitude and affordable prices

Hi I love the food absolutely amazing amd delicious 😋 😍 But its was absolutely cold I asked the a lady to put the heating on she said it's not working. It's ridiculous look at the weather you put the heating on

TOTAL SCAMMERS, over charged me for my order and the order was not even correct. It gets worse.. the milk was curdled and it appears the tea is kept for multiple days. When I took this back, the man at the counter with the bold head, could not have been more rude. I did not get a replacement or a refund and was told that the milk was in date. Well clearly if the tea is curdled, it unfit to drink. Trading standards need to get involved! DO NOT GO HERE!

Absolutely delicious Desi breakfast. Service with a smile. Nice clean place. I’ll definitely return. Recommended Update - I’ve been back a few times and I’ve not been disappointed. If I lived closer I’d be eating here a lot!

Good food and excellent customer service

Excellent service, good food, very polite and well mannered staff.

Loved the omelette, paratha and chai. 94 year old Dad enjoyed his butter chicken and masala chips. Nice place, cleanliness and vibe.

I had a tasty chai latte which was good value. The place is beautifully decorated and the lady that served me was quick and so friendly! Will be back to try the food as menu looked yummy

I love the food here. Priyanka served us very well. Loved her company.😊

Great chai & food served at Chai Karak, would highly recommend

Beautifully presented... nice time out place

Amazing service, cashier super polite, food is amazing. Clean table

This the Second time this week we have been here and I am absolutely in love with this place. The first time we tried the masala omelet toastie with chilli and cheese, alu tikki, vada pav, alu paratha, butter chicken roll with a karak chai (obviously I shared) and everything has been on point including the condiments. Today I tried the cinnamon karak chai with all the above apart we substituted the butter chicken roll for a Punjabi samosa roll and Karak Chai did not disappoint. I don’t usually leave reviews but this place definitely deserves a thumbs up 👍. The customer service has been amazing, the young lady was friendly and very attentive. I’m sure we will be there again in the coming week 😊

محل كرك باكستاني في city road في وسط مدينة كارديف لديهم حلويات آسيوية مثل الجلاب و غيره و طعمها مميز

Great stuff amazing dishes 👌. I had the best karak chaii in Cardiff.

Had an amazing halwa paratha with the best cup of chai I've had in Cardiff. True to it's name the Karak Chai is a must drink for anyone who gives this place a shot. As someone who misses home food like crazy this place is now on my top 5 spots to hit when i get that wave of nostalgia.. quick service, lovely staff, great ambience

Good food and drinks! Deep flavour

Good service, excellent food loved the vibes in there 😁

Best food and tea you can have in city road, friendly staff and 10/10 customer service

We had a take away order for 7 people, Omar and his team were amazing, the majority of our party hadn't eaten there before, but they were very impressed with the quality of the food and drink. Will definitely be back!

Marvellous Chilli chicken, Aloo ticky was ok. Naan was quite good actually. Need to improve and present a tiki sauce with aloo ticky. Ask a North Indian chef.

Great flavours to start my late breakfast at 12:00 noon on my day off! This is how life should be.

A wonderful evening at Karak Chaii, I had the desi breakfast with Karak chai.

Really fresh, authentic tasting food. Had tika sandwich, cheese roti, chicken kebab, bhaji. Lovely. Recommended

Real Desi kadak chai. The girl at the counter was hospitable enough to offer another chai after my mom spilled her accidentally. Rare quality i see nowadays. And yes the vadapau was nice too.