Kam's Palace in Fareham

Great food. And good value for money.

As of 11/12/2023 (Lunch) Taste：7️⃣ Environment：7️⃣ Seating：7️⃣ Service：7️⃣ Portion size：5️⃣ Value for money：6️⃣ *on a scale of ten Overall Score：65 / 100 Average cost per person：£14.99 💛💛💛💛💛💛💛💛💛💛 A Chinese restaurant in the UK that closely matches the flavors of Hong Kong. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻Ha Kau 🤙🏻Siu Mai 🤙🏻Beef Dumpling with Dried Bean Curd 👌🏻Ponk Dumpling in Shanghai Style 🤙🏻Deep Fried Prawn with Salad Dressing 🤙🏻Spring Rolls 🤙🏻Prawn Cheung Fun 🤙🏻Beef Ho-Fun with Bean Sprouts

A great place to drink tea and eat Cantonese dim sum!

Iconic chinese restaurant - food and service are very good.

Went to Kams Palace last night.....have been screaming at the pan all morning.

Very rude and bad attitude staffs. Will never come back. !!!

Great welcome & service. A lovely family celebration, 10 of us. Dim sums enjoyed by all. Thank you chef.

Great place to eat or order to deliver at home ultra delicious food

Great quality food served by friendly staff in a vibrant atmosphere . One of the best Chinese restaurants in my opinion - and living in London, I go to Chinatown, plus I've enjoyed Chinese food in Hong Kong and Singapore

We have driven past Kam's Palace many times and often said "we ought to go here". Well tonight we did for my birthday and we weren't disappointed. The service was excellent, the food was lovely and we weren't rushed at all. Quite a few Chinese people eating there which is always a good sign. Our only disappointment is that we didn't try here years ago.

Great to actually have a vegetarian set menu that feels like you're getting actual dishes instead of just side dishes.

There are already customers waiting before the 1200 opening hours. The steamed buns, mala cakes and roasted meat are of a high standard. There are enough parking spaces. Worth recommending.

The service at this establishment was extremely disappointing. Despite there being no organized queue, the lack of sufficient staff led to chaos and frustration among customers. Many people bypassed the disarray by directly approaching the manager, effectively cutting in line without any intervention. To make matters worse, the staff were not only unhelpful but also exceptionally rude, adding to the overall negative experience. The combination of poor organization, insufficient staffing, and disrespectful behavior from the staff made for an unacceptable level of service.

Good clean restaurant with decent food, but can get very busy at peak times.

Service needs to improve, very arrogant female staff members who purposely ignore you and when you finally do get their attention, they give you the dirtiest look... I mean if you don't like your job then you're not in the right industry. This is the biggest let down. The food itself is very nice just a real shame the service side of things then they have the cheek to add service charge on top of the bill... If the service was actually great then yes totally don't mind paying it but a service like there's, daylight robbery!

Lovely group meal, not rushed and plenty of food... Great service.

We were very disappointed with this place. It definitely needs a good clean. It had an unpleasant smell when we entered which upon looking around could only put it down to the dirty carpet. Food was mediocre and the meals were not all served at the same time, when it was served it was only warm. Will definitely not we going there again.

I recently dined at this charming restaurant, which offers an authentic taste of traditional hometown cuisine. The quality of the food was outstanding, particularly the char siu bao (BBQ pork buns). Served piping hot, they were as good as what you'd find in some of the top-tier restaurants in Hong Kong. The service was equally impressive. When the staff noticed I was in a wheelchair, they immediately assisted in finding a suitable spot, ensuring I had easy access in and out of the restaurant. The atmosphere was elegant, with classic Chinese pavilions and architecture, adding to the overall dining experience. The owner has clearly put a lot of thought into creating a welcoming and aesthetically pleasing environment. Additionally, the spacious parking lot made it very convenient to drive there. Overall, it was an exceptional experience that I would highly recommend.

This is a real gem! This place has incredibly good dim sum, some of which I think are even better than ones in London. Congee is highly recommended here; you should try it. Our order included dough for fritters. The greatest we've had in the UK so far. The chicken feet are likewise excellent. Turnip and cooked hagu are both quite delicious. If we were ever in Southampton again, we would definitely return. While it's not cheap, the food is more authentic and comes in bigger servings than in London. In addition, the service is quick and effective. They also give out free Chinese tea, however it's a little bitter. We love the food here very much and definitely recommend and will come back.

Nice Chinese restaurant with good food and free parking. But some snacks were missed

Great food. Ask for the more authentic Chinese menu rather than the more British Chinese menu. Still the best Chinese restaurant in the area.

Very delicious dinner! Everything tastes great, seasoned very well. Very traditional Cantonese food. The atmosphere feels like you're in Hong Kong. I would definitely revisit soon.

Very spacious and friendly staffs. Food is on point. Very tasty. Dim sum finishes at 3pm. Have yet to try their regular menu myself. According to gf and her family. Its very authentic and they've been going there for decades 🙂

We have been visiting Kams over 10 years. It’s a great place to have Cantonese food here with friendly staff. Recommend to all.

Had a birthday lunch here today.The restaurant was very busy but service was good considering the number of people.Food was lovely.Have had takeaways before.Will definitely visit again.Thanks

Excellent food and service. The staff were very good too.

Authentic dim sum in Southampton. Price is reasonable. Interior is nostalgic. Owner is nice and welcoming.

Food was amazing will definitely go back

Kams Palace is in Southampton, one of those traditional old-style Chinese restaurants that have been standing in England for at least three or four decades. The dim sum quality was quite good, we ordered half a roast goose for takeaway, to add to our dinner while watching the Euro Cup matches at night. #KissKidsFamily

One of the best (if not the best) Cantonese food which I ever ate! The only bit which I could complain was the service which was really old and very much rushing us to leave the table.

Dim sums it up. Good choice of steamed ot or fried dumplings, under £6. Very popular at lunch time.

One of the best places visited, delicious food and good service, thank you very much, will come again soon

It was a friend's recommendation, so we took a journey there with friends last Thursday. We had limited time for lunch due to a late appointment, however we liked the food that we returned again f Dinner!! It was crazy first time 😄. It was already quite busy at 6pm. It did not disappoint, food were very good, tasty, lots of authentic Hongkong dishes, great Dimsum eg.NgauLam Beef stew, tripes ginger Dimsum, Scallops, Chicken Asparagus... Service were very good, they were all warm, friendly and impressed we came back again. Popular place, ambience was good with its traditional Rosewood, Paintings, Art decor of the 80s, but pleasant. It has its own grand building, grounds for large parking.. Unsure of Disabled bay, guessed it can accomodate without a problem. Disabled toilet is very accessible just nxt to the door by the exit/entrace door (ground floor). Missed this gem of a place hidden between mid Southampton/Portsmouth. Will be in my added list.

I like this traditional Chinese restaurant. You can enjoy the taste of real traditional Chinese food (southern dim sum).

Excellent service very efficient and friendly staff good good and decent portions

Excellent food, top shelf! Service super quick & efficient, and the decor is fantastic

Best Chinese restaurant ever being to.

Great food, friendly attentive staff.

well over priced and potions are shocking unless your feeding a small bird was alot better before covid and management don't seem to care about customer opinion will definitely not go back or recommend this establishment I'd rather get a tale away, at least you know what your getting for your money, and I'm sure they will bat this off

Great menu; fun staff & happy family atmosphere. Rather pricey.

Beef noodles had little beef. Noodles were slightly dry and overcooked. Nice flavour however the quality of food served has decreased significantly over the years quite disappointing for such a long standing and renowned business

Very poor service don’t ever come here. Staff very rude couldn’t even order drinks only time staff was helpfully was being the bill over. Don’t deserve the 10% service charge. Avoid at all cost this Chinese restaurant

We had an amazing meal last night. Definitely the best Chinese restaurant in this area. The quality of the food e.g. the ribs were so meaty and just fell off the bone. Excellent service as well. The quantity and quality of as great and very good value for money. Will be back soon!

Second time we have visited this restaurant and it’s absolutely fantastic. Food is first class and service second to none. We traveled up from Withernsea East Yorkshire to visit our friends. And have enjoyed our meal at this delightful place. Thank you again hopefully see you towards end of the year again. Elaine & Mike (East Yorkshire)

I love the round tables here, so much nicer for a family of 12. Far easier to converse with everyone around the table. Service last night was impeccable and food excellent too. However my 5 star is for their honesty. I lost two small gold rings in amongst the cloths they give you to wipe your hands. I was very sticky and used a few wipes. It wasn’t until I got home I realised the rings were missing. I immediately phoned the restaurant and they had already put them in a safe place for me. These were my mum’s rings and were passed to me when she died last summer so they are of great sentimental value and I am very grateful they were found amongst my rubbish and kept for me.

Absolutely the best around. The food is quality, and the building is amazing, the staff top notch

Pretty but very quiet, but it was Monday evening

Fabulous, tasty and plentiful food. Friendly and attentive service. A group of 5 of us had a lovely evening and really enjoyed the delicious food. Rather than set menus, we selected starters, duck, then mains with rice and the price was approximately the same but it enabled us to have some more interesting options. It was great value for money. The lovely waitress advised us that half a duck would be plenty as we had thought of ordering a full duck. This was welcome advice and of course cost less - which she need not have done. Lovely fresh food. Particularly enjoyed the squid and salt starter and the dim sum. The duck was gorgeously crispy but still succulent. We ordered Mongolian lamb amongst our main courses to try something new and the flavours were amazing with lovely tender lamb. We ate quite early and were the first in but it then filled up and many of the other tables were Chinese families which is a good sign. Highly recommend and would happily visit again.

Food was cold and I was sick all night. Such a surprise because we had just rediscovered Kams Palace and really rated it! Overcrowded because it was Good Friday

The staff are so lovely the service was excellent, with the added bonus that the food is delicious. Would highley recommend. Thank you so much will be back next time I'm off on my holidays.

Party of 6 adults one child, ordered from la carte menu, We went for a birthday lunch mid week and it was packed, majority of the customers were Chinese family's, we had booked a table but the gentleman that served us did not seem aware, after checking the diary we where lead to our table, straight away we where asked what we wanted to drink which non of us knew, the waitress said she would give us two mins, after ten mins I had to ask to.order but at this point we where ready to order food Aswell. We asked for.some chips to come out with the starters for the child. Portions where massive and I was so surprised at the quality of the food all the meats was tender and juicy, non of the food was greasy and the restaurant accommodate any change requests. We had enough leftover to take home.for.dinner too. One dish came out as Hong kong style which they provided a non battered version and gave us the other dish free. Service may be slow but the atmosphere and quality of the food is exceptional. I would highly recommend this restaurant and will deffinatly be going again. We where there for 2 hours. Decor is very traditional which gives a lovely atmosphere to the place.

Party of 6 adults one child, ordered from la carte menu, We went for a birthday lunch mid week and it was packed, majority of the customers were Chinese family's, we had booked a table but the gentleman that served us did not seem aware, after checking the diary we where lead to our table, straight away we where asked what we wanted to drink which non of us knew, the waitress said she would give us two mins, after ten mins I had to ask to.order but at this point we where ready to order food Aswell. We asked for.some chips to come out with the starters for the child. Portions where massive and I was so surprised at the quality of the food all the meats was tender and juicy, non of the food was greasy and the restaurant accommodate any change requests. We had enough leftover to take home.for.dinner too. One dish came out as Hong kong style which they provided a non battered version and gave us the other dish free. Service may be slow but the atmosphere and quality of the food is exceptional. I would highly recommend this restaurant and will deffinatly be going again. We where there for 2 hours.

Fantastic Dim Sum. One of the best outside London.

Had dinner here. Authentic Hong Kong flavour that is getting harder and harder to find. Great service and it is the best Chinese down south I have had. Will be back again and definitely try out the dim sum lunch.

Fantastic menu and ideal for family or groups. Had starter and main courses. Great service !

Been to Kams Palace many times but had a really disappointing evening tonight. Service was really slow and we had to wait over two hours for our main dishes by which point we had to leave to pick up our child. We had to explain several times that we hadn't received our food yet and could they provide it in a take away container. I was then presented with a full bill but had to explain at that point that I hadn't received my food yet and I wasn't going to pay that given that we had been clearly overlooked and forgotten and still hadn't received our main dishes. Our mains were put in a take away bag and I was then presented a bill with our jasmine tea and diet coke taken off. I explained that I wasn't happy to pay that but still was presented with the card machine. Manager said it was a misunderstanding but was simply really poor service. Been here many times before and have really enjoyed the experience but won't be going back. Feel ripped off.

Like a Chinese restaurant only slower

Excellent service for my mum's birthday dinner, great options on the menu and staff very attentive. Food was delicious and plentiful, the drinks kept on flowing and we all had a lovely evening. Hadn't been here before despite living close-by but will definitely be back.

My last review was 5 years ago and the restaurant received a 5 star rating. However this has changed. Have regularly visited over this years, and even remembered when uncle was there too, but on my last visit had a bad experience. The quality control of dishes needs to be monitored however busy or quiet you are. Either don’t even consider to serve dishes out to the table if you are unable to monitor the situation. Previously has bad experience but thought it was a one off. Poor standard. Be aware. Customers come to enjoy and not to pay and then complain. Very disappointing. I won’t be coming back.

Superb lunch as always service very good and great food, it is always very busy on a Sunday lunch and it's a first come first served so get there early.

Staff were rude 25 minutes to order a drink which I had to go bar to get some waitress she apologise and food was the same won't be going back

Really really good. Love surroundings. Good food....giant wontons :) lovely staff and really good value. And GREAT Saki. 👍

Roast Duck must be ordered! I understand the staff are very busy, so please check the bill twice.

This place is a nice restaurant, but we went and it was very busy. Whether this is a good sign or not i don’t know but the service suffers as result. The food was nice, not over exiting. Where they let the evening down was getting the food out together. We had very it arrive ad hoc maybe as it was cooked if a server was passing it would come to the table. The bill was reasonable but given the lack luster service a 15% service charge was taking the piss. Probably won’t return there

The deco is very old school, transport is to the 80's and 90's Hong Kong restaurant. 3 of us ordered 4 dishes with a noodle, impossible to finish them all. The highlight of the night is Peking Duck. The food is delicious, so much so better than a lot of current famous restaurants in Hong Kong. Peking Duck was so good, the skin was so crispy and the meat was juicy, way better than the one I have in Peking Garden (Star House, HK) during LNY 2 weeks ago. The duck needs to be pre ordered (2 weeks) as it needs the time to be air dried. They also told me it roasted in a different way as the traditional Peking Duck, one extra step to ensure the crispiness of the skin. Lamb pot was so tasty and full of different flavours, it will be nice if more bean curd sheets is in it. Beef fillet with satay sauce was a bit too salty, it was the least favors of the night. Eggplant with Taro was a surprise, they accompany eachother very well. Stir-fry flat noodle with beef was one of the best I have eaten, full of wok chi (鑊氣) and minimum oil left on the plate. Really hard to get this quality of noodle even in Hong Kong.

Amazing Peking Duck, worth the early reservation(need to pre order, check with the restaurant how many days in advance). Taste better than Peking Garden(Star House, Hong Kong). The skin is so crispy and the meat is very juicy. Stir fry flat noodle with beef is amazing, So traditional and not oily at all, you can see from the photo, not much oil on the plate. You can hardly find the same standard in Hong Kong anymore. Will try their dim sum next time.

The food is delicious in many Hong Kong restaurants.

Love eating at Kams Staff are lovely, and so is the food. Look forward to going again

Very good Chinese dim sum and delicious Chinese dishes, eg roast duck, sweet and sour pork.

Lion dance good service what more could you want

Lovely food good service. Went for birthday lunch. Very busy restaurant.

Got a great welcome and a lovely meal 😋 think we've found our new take away.

Amazing food, amazing service, you cannot get better!!!

I had a horrible experience with my family. We booked the table at 12:30 and there were no table available when we arrived. We waited 45 mins for the table. They shouldn’t have booking service cuz the booking service is useless. We ordered dim sum but we waited for more than 60 mins. We arrived at 12:30 and I’m still waiting for my food( it’s 14:30 already) I’ll not recommend this restaurant and will not dine in again

Goated Chinese restaurant. Good prices, fast service, friendly staff, tastiest Chinese food in all of the U.K

Amazing atmosphere, nice food and good service

Been going to this place for years. This time we went with a 3 year old and a 2 year old. Staff were so helpful and good with them, a big positive for the experience. Once again delicious food, seaweed, crispy duck. egg fried rice and the sweet and sour pork stand out.

Best Chinese restaurant around Southampton, very traditional dishes.

The place is very nostalgic, with a very oriental Chinese flavor, and the food and waiters are very good.

Beautiful building and well preserved decoration with the Dragon and Phoenix backwall, ideal for wedding banquet. Services were exceptional, especially the manager/owner, very friendly and professional. We were well looked after as its our 1st visit to this restaurant. Dim Sum were traditional HK style just like it how it used to be back in the 1990s, many items are very nice and you won't find anywhere else. Cantonese roast duck is highly recommended, freshly made daily and tasty. Overall, portions are generous and how it should be. My favourite item was the jelly fish, its freshly made and perfectly seasoned and plenty of it on the side of the 3 roasts dish as an added extra. The best jelly fish I have had in the UK. We travelled from Brighton today especially to try the Glutinous Rice Steam Bun, that's hard to find in HK too nowadays, and it's a 10/10. We will definitely be back to try again in the near future. Highly recommended.

Excellent food. I haven't tasted better chinese food since Singapore. (Never been to China)

Stayed at Southampton half year but never been there. Kams palace is a traditional Hong Kong style restaurants with tasty dim sum and reasonable price. Better than HK tbh. Good to try.

Stayed at Southampton half year but never been there. Kams palace is a traditional Hong Kong style restaurants with tasty dim sum and reasonable price. Better than HK tbh. Good to try.

This was our first visit to this restaurant and we had a lovely meal with excellent service.

Good dim sum at reasonable price.

Some good authentic Chinese food. The sweet and sour pork is the best. I would also recommend their fried rice and baked chicken in ginger and onion. King prawn with salted yolk is average. Great service and atmosphere. The building and the decorations are splendid.

Average food and disappointing service. Was really looking forward to this place but the food was quite bland, including my friends' food. One said he could taste the slightly burnt noodles. Friendly welcome but once sat down not so good. There was no 'how is the food...is everything ok...can I get you anything else'? Would not go back again which is a shame.

Food is excellent, service was rushed and some orders forgotten but all in all an enjoyable experience

Lovely food. The best dim sum place in the UK! Been coming here for nearly ten years now... Still as amazing as always.

One of the best Asian restaurants in the area. The dim sum menu on Sunday is perfect. You get the trays of pineapple bread and other pastries before you order. Pineapple bread is one of the best I ever tried. Char su and duck are always perfectly. Staff friendly and super fast. If you want a fast exist, always offer to pay at the bar .

That was good Chinese restaurant in Southampton , I will try dim sum next time.

Great night had by all Food was beautiful and cooked to perfection ,portion size well above average . The staff were attentive and friendly throughout our evening . Beautiful restaurant ideal for birthday celebrations etc , Spacious round tables here which are always a winner when dining with family We will return soon Well done Kams team

Absolutely love Kams Palace. Good is great service is great and nice calming atmosphere

The only place to serve a great selection of dim sum for miiiiles!! Get there early to grab some of the more sought-after items. Extremely efficient service, friendly and swift. Thank you

Came here for their dim sum many times, however not sure was it because we arrived a bit late around 2pm (close at 3pm), or because it was during the weekday (some of the chefs are off?), some of their food wasn't the same compared to eating it on the weekend. We ordered our usual: Fried Noodle with Shredded Pork, Lau Sa Bun, Ha Kau (prawn dumplings), Siu Mai (meat dumplings), Deep fried Squid Cake and Fried Thin Beancurd Roll Cheung Fun. Fried Noodle with Shredded Pork: there wasn't much taste to it, the sauce should have been clear instead they added dark soy sauce to it. The noodles were crispy which was great. Lau Sa Bun: their fillings are made in-house. Unfortunately the one I took a pic of, the bin was thicker than the other 2, but their fillings are just perfect as usual. Definitely recommend trying this out or their Cream Egg Paste bun. Ha Kau and Siu Mai were perfect too. Deep fried Squid Cake, the flavour is spot on, always love to dip it in the sauce provided. However, unfortunately it wasn't too hot when it arrived. The fried Beancurd Roll Cheung Fun is always one of the best Cheung Fun dishes. The soft Cheung Fun outside with the crispy Beancurd Roll. However just like the other deep fried dish, the Beancurd was not crispy at all. Which kind of ruined the whole texture of the dish. I definitely recommend these dishes, but you must make sure that the timing is right when ordering i.e avoid ordering the deep fried dishes if you arrive 1 hour before their closing time. The dishes most likely have been sitting there for a while and are no longer crispy. There was still plenty of parking space when we arrived there and we didn't have to wait to be seated.

充滿80年代懷舊氣氛，食物有驚喜，燒味也不錯，特色點心要早到才有，很快售罄。

A little bit far from me but when I'm in the area will always be visiting😊

I remember visiting here when I was a kid, 20 years ago and the exterior still look exactly the same wow. Really nice food and friendly service, will visit here again for yum cha!

A great atmospheric place for dim sums & traditional Cantonese dishes. If you go in a group and don't mind mixing and matching, I will strongly recommend to order two dim sum dishes per head and at least two fried rice or noodles dishes to share. The weekend can get very busy during the lunch time hours between 12 noon and 2pm. Try to get there at 11.45am to be at the front of the queue. If you miss that, arrive at about 1pm instead to avoid a long wait for a table as well as a car park space. On every other Sunday, there is now a fishmonger selling fresh fishes and all kinds of seafood in the car park.

Fantastic time loved the food. Will definitely return.