Kahve Dunyasi in City of London, Westminster

Very very slow service. 20 minutes for an espresso

Service is fast, waiters are very attentive

We pop over to Kahve Dünyası,when visiting West End in the hope of getting a touch of Turkish Cuisine and Turkish Coffee. I asked for simit and Turkish tea it was not available. Then ordered Turkish Coffee and a panini. Unfortunately,on this occasion I wasn’t impressed with the menu and service. The Turkish coffee was no where near the one we make at home and was of very poor quality. The panini toast was also not impressive. Neither the salep was.It was pure sugar. I couldn’t drink it. Sorry Guys,you have some home to do to represent our beautiful,World Class our traditional foods. All the best.

The stuff is amazing really polite quality coffe

The coffee we had was terrible and burnt(cappuccino)and the service had an uncaring attitude towards us. The only good thing about our experience was the strawberry tart.

Delectable Turkish baklava and other delights at relatively affordable prices.

This coffee shop is located in the center of London. Its location is very convenient, just above the shopping street, and there are also different restaurants and coffee shops nearby. This store has a lot of seats, so if it's not a busy time, you can definitely find a comfortable seat, and each seat is also far apart, so it gives people a casual feeling. They sell different products such as cakes and breads, as well as sandwiches, different drinks and ice cream. There are so many choices. We tried their chocolate cake and cheesecake. The chocolate is very delicious and worth trying, while the cheesecake is average and can be ignored. It provides restrooms, but there is only one disabled person using the restroom, so you need to queue up when there are many people. In addition, their food prices are relatively expensive.

Lovely place, great food and a good selection. I definitely recommend it.

In this cold weather we want something hot and refreshing thing to start a day, then we find this place called Kahve Dünyasi cafe. Here we tried white mocha with oat milk & strawberry milk shake, both are excellent taste and quality, the texture, sweetness & quantity everything is up to the mark. Definitely recommend to try here The service here was soo good and the person named Pavan was soo good in service with a good smile and so helpful in understanding the menu. The atmosphere here was soo warm and smooth music with this kind of food was great time to spend in here. Definitely coming back again to taste this feast once more.

Well, there are some positives but mostly a bad experience. On the positive side, the Turkish coffee was decent, and the same goes for the raspberry cheesecake. The atmosphere was good too. Other than that, the service was seemingly uncaring, and they also almost forgot to bring one of the items that we ordered (something like a mince pie). The good thing was that they noticed on their own and brought it much later. Despite that, it wasn't fresh, and it was noticeably too hot and dry due to being thrown into the microwave. The most outrageous detail is that the prices on the menu do not include VAT. As a result, the only way to know for a customer is if you read google reviews or when you pay, which leaves a bad taste when you eventually pay way way more than you think. On top of that, there is a service charge for that horrible experience with minimal real service. All that makes it way too expensive for what you get. I would not advise someone to go there. There are probably many more and better places to visit if you want something similar but better.

A little on the expensive side but the food pastries and especially the pistachio ice cream is def a must try

Taste very delicious Turkish coffee

Turkish coffee The filter coffee is very nice

Disrespectful against applicants

First time here, feels very warm and comfortable especially if you come with your partner, staff is friendly. Definitely coming again…

Very successful. The best place to drink Turkish Coffee outside of Türkiye. Friendly welcome and decent service.

Went to this venue in the winter and requested a frozen lemon and mint drink, been told they don’t serve this drink during winter. Went there recently requested the same drink and been told their beverage machine needs repair. They have increased their prices by couple of pounds per item. It is not worth the hype of paying for a soufflé £12.50 when it no longer comes with any ice-cream and baked in cup cake paper. The venue is not clean and nothing to do with Turkish owners. I felt like the venue has changed ownership as it does not have the Turkish vibe anymore.

Such a treat to have a quality cup of Turkish coffee in the heart of London. It’s a perfect coffee. ⭐️⭐️⭐️⭐️⭐️

Great coffee! Fantastic cafe that's a great place to hang out with people.

Wonderful service and a cool place to have lunch on a hot busy day in London. Coffee was delicious and the food (feta baguette) was crisp and fresh, generously filled. Waiters were very attentive and friendly

A ridiculous A-polling Business No SERVICE!!! Charges top price for being rude 🤣🤣🤣 Would avoid!

Good service, good atmosphere and even better Turkish coffee.

Best place to have a lovely coffee

It started with a bad experience as we entered the cafe, without being told that there was an additional fee, saying "you can go ahead and we'll serve it to the table". Then, even though I wanted a macchiato, espresso was delivered in a shot glass and I asked for a change. They said okay, they took the coffee away, nothing came, and they wrote it on the bill. Don't waste it, there are many better alternative places, and the prices on the menu do not include tax. It is not a suitable place for a Turkish business and it damages the brand.

We have been customers of the coffee world for many years. We prefer Dede Kahve Dünyası points for intercity travels. The personnel at your Nakkaş Güney sales point, instead of making sales, serve to tarnish your brand in order to drive away customers. We took a break at the facility around 18:00 on 18/07/2024 as it was the hottest day in Turkey. We ordered two freshly squeezed fruit juices, although they came out of the fridge and were said to be cold, the juice was at room temperature. When we wanted to add ice into it, we were told that the ice was too big and I could not put it in. (We wanted to pour it through the shaker but it was rejected) Then we asked for two iced glasses and they said it was forbidden. We said we could pay whatever the price was, unfortunately we did not get a positive response to that either. We left by taking fruit juices like imam's ablution water. By the way, the reason we didn't buy a cake was because flies were flying around in your cupboard where you displayed cakes, sandwiches and croissants. Our ice needs were supplied free of charge from another reputable and professional foreign chain store at the next stopover, whose name I do not wish to disclose. We hope you will take our comments into consideration and respond back.

Look what they made me 🥹 Classic Hot Chocolate was great.

The chocolate fondue was really yummy! The staff were very friendly and service was quick! Will definitely visit again!

Amazing coffee and great selection of chocolates!!! 🍫🍫🍫

Very delicious Turkish coffee, salep, apple cake, profiterol, ice cream all are very tasty!

The employees in the cafe are very friendly and polite. We were also very pleased with their service. The air conditioning and ventilation inside are very good for the hot London weather. There are sandwich and breakfast snack options. There are also plenty of ice cream and dessert options. If you want to drink classic Turkish tea, you may not be able to find it; tea bags are offered instead. Thanks again for the service.

Very nice coffee shop especially Turkish coffee and sweets together selected as sides are very nice… you can ask various types of coffees and sweets… the coffeee shop inside is really very nicely decoarated and person in charges are friendly.. I like turkish coffee so much and this place is one of the best that ypu can drink and buy as present or for your own home…

First of all, the person at the till did not understand English proficiently enough to serve customers. I asked her if they had sweetener and she told me about the vegan milk options, I explained what sweetener was politely and she proceeded to tell me about the syrups; when I finally managed to make her understand what I was asking she said they didn't have any but as I walked out I saw some on the tables outside. I walked back in and ordered a small turmeric late with almond milk, she entered cappuccino with hazelnut syrup, I corrected her and finally went to wait for my coffee. The gentleman making it was about to use cow's milk so again, I had to tell him it's almond milk, then he asked if I was hoping to get a shot of coffee in it as their turmeric latte didn't have coffee, it was just the milk and turmeric at £4.20, ludicrous!. Honestly, I should have just left in the first instance so I have no one to blame but myself in that regard. The latte wasn't anything special either, needless to say I won't be going back.

First time visiting. Best pastry I've had for a long time served by very friendly and helpful staff. 😁

I came for afternoon tea two days in a row because I found my favorite carrot cake here, which has a rustic taste that I love. Today I also ordered baked apple cake, which was also very delicious with soft cream.

Good spot to enjoy coffee in peace.

Clean, organize and great atmosphere. Strong flavorful coffee. Cookies and chocolate mousse rich and tasty.

Remodeled in 2024, too bright, less enjoyable. I have been coming here for nearly 10 years. It has been one of my favourite coffee shops in London, until today. I've been away a few months and came back to a newly remodeled interior. Changed seating, OK. Changed wall decor, boring and not so beautiful anymore, OK although disappointing. However, the worst is the lighting. It is simply too bright and now it is uncomfortable to be here. My eyes hurt. I can't relax and enjoy my time here, as I've done for nearly 10 years. There are 75 lamps over the staff counter. 20 on their back wall. And another 50 lamps over the front corridor of the customer seating area. Why? It's too much. Unnecessary. Wasteful. Bad for the environment and waste of your electricity bills. Unpleasant. I don't think I will be coming back unless they reduce the seating area lighting. If they want to light up the product area near the door, fine. But what customers want to drink coffee under nearly the brightness of medical office level lighting? Please change this. You will lose customers and I heard the staff complained about it too. Love your food and drinks. Good staff. Poor atmosphere as of just recently. Please change this, thank you.

Delicious and fresh mosaic cake with Turkish coffee! I am glad there is a Kahve Dünyası in London!

Such an amazing team and staff. Environment is very professional and welcoming for customers.

Hot chocolate always good. Asked if they do afternoon tea for 2, completely discouraging, I asked if they did vegetarian sandwiches as sandwiches are part of the afternoon tea. I couldn’t get a coherent response from either waiting staff. Very frustrating. Couldn’t understand this was for a future possible booking. Sort yourselves out please.

Had Great experience Great service. Well done to the team

Lovely café! The turkish coffee was divine and I want to come back for the pastries and date ice cream! The man at the cashier was very nice and explained to me how to make salep, only negative was that the waiter that served us seemed very lost and kept messing up our orders so we had to ask someone else.

Date 27/04/2024. Most of the desserts on the menu are not available. The friendly Turkish service staff has changed, the decor has changed, there are no coffees we can buy. I am really sad.

It is a place where you can drink real Turkish coffee in London. The only problem is that there is only one toilet in such a large area.

We visited this store with my international friend yesterday. Perfect customer service, staff are so friendly and super nice! Thanks for their effort to prepare special Pistachio Latte!

Delicious hot chocolate! The carrot cake was so good. They are friendly here. One of the waiters, Mr. Pavan (I hope I remember his name correctly) was very accommodating and polite. Toilet was clean and well maintained. The dining area was actually cleaned well despite being crowded and in the center of a very crowded tourist place.

The service is excellent. I came in there crowd at the counter and a server asked me if I would like to sit and he take my order. I loved that

Stopped for a quick coffee. Pavan (waiter) was so friendly and nice! He is a gem.

I have been a regular at this franchise in Turkey and unfortunately the quality hasn’t reflected to London, sadly. Coming from AUSTRALIA I was ecstatic when I stumbled across it in London. I really wanted a Baklava a nice pistachio one would have hit the right spot Staff were very friendly and attentive. The Turkish coffee was on point and I enjoyed it thoroughly. The borekitis ( Turkish minik poaca) with potato was small and one mouthful but it was warmed in microwave so it was chewy.

Serves a beautiful gulet with hazelnuts and pistachios Turkish coffee is good A variety of sandwiches

I can highly recommend the Hot White Chocolate. Sooo tasty.

Great place. Coming back here every so often and I am always happy with that decision

Their desserts are very fresh and delicious. Their coffee is nice too. The team is friendly and caring. Thanks to all the staff.

Awful service! they were almost empty and we had to wait for 45 min since we placed our order. In the end we had to leave! We waited 45 min for 3 icecreams that we never got them at the end!!! The managers behaviour and staff unacceptable. Staff luck of training, we had to confirm the order 3 times with the waitress then when we kept asking her where the order was she was saying it is coming we are preparing now... And only when they saw as leaving they took the glasses to put the ice cream in.

I forgot my phone and the staff were so kind to safekeep it for me ❤️🙏🏼 Also the apple pie was delicious. I truly recomend this place 🙌🏼

Cozy cafe!! We ordered cakes and coffee. Fast service and good food. I recommend

Very tasty cheesecake, great coffee :) The price is also reasonable.

I stopped by for a break while shopping. I had the pistachio latte and it was delicious. I will use it again. I stopped by for a break while shopping. I had the pistachio latte and it was delicious. I will use it again.

Amazing place amazing staff and amazing food We went there for my son’s birthday day and had a great time Ahmed and Ozgar and Vidayana were really wonderful and looked after us so well. Everyone is so welcoming and kind. Recommend this place highly good value for money. We had club sandwiches and there amazing cappuccino’s. Wish they did Turkish tea and Kunife . It’s such a cool place to relax and have good food with the family Aftab Ebrahim Visited 14/01/2024 15:44

Little bit on the pricy side, but good environment regardless.

This is one of the best Turkish coffee shops that I found the chocolate it’s top one I recommend for everyone

Great service and delicious food I used to go to their branches when I was in Turkey. Seems they maintain the same level of quality and service. Well recommended

Starbucks tan on kat iyi daha uygun bide konsepti de güzel kesinlikle filtre kahveside iyi. Gönül rahatlığıyla tavsiye ederim. Fiyatları da uygun servis teviyi

We love this cafe,have been in a few times now,when we are in London,lovely pot of tea and chocolates

Thanks Didem for the great service! Keep up the good work, you are one in a million!

Location is good but they either out of something or food looks quite poor.

Sahlep ve Türk kahvesi olunca aradığımız burda da bulduk.

I have been coming to this cafe for years but have noticed that the last few times the service was extremely poor. It took them 20 min to clean the table where I was siting after previous people (I had to ask them to do it 4 times). Turkish delight and decaf turkish coffee were not available. Employees just standing and chatting. Avoid. Cafe definitely went downhill.

Service slow. Go moved table to one under air con because the waitress accidentally put the wrong table number on our order 🤔.

After a while, I came back to edit this review because I'm utterly shocked by what I have experienced after being a customer here since 2012. In 2012, my review would have 5 starts, but not anymore. It was one of our favourite places to have pistachio or vanilla ice cream along with real turkish coffee and any other food or drink. We went back after a while recently, and we were shocked by the state of the caffe. Soooo different to what it used to be. It's dirty, not looked after at all. Lamps covered in dust, including the shelves, floor not cleaned properly, furniture stained, walls scratched and not painted since probably opening, the paper placemats are being used several times, not onceike before. Literally falling apart looking place ( look at the picture of the cupboard. The glass shelves with food behind not wiped properly, you can see smages which putting you off to order anything. I was shocked when I sat to order my drink. This coffee is not the same Caffè we used to go to and definitely lost its spirit :-( . I would be embarrassed to invite or recommend this place to anyone.

Staff have no idea how to serve people.

I loved it so much! Want to go back.

pricey products, unprofessional staffs

I visited this place 3 times so far. For some reason they never serve you any hot drink. Coffee and hot chocolate are the worst I had cold no taste and horrible. The service was really bad. What ever you do don’t use their bathroom or you will be shocked and disgusted. It smells awful and looks awful. I have a feeling they don’t clean the bathroom at all. I made a decision that I will never go back again.

Some of the best chocolate in central London. And NOT too busy.

Had to change drinks 3 times, wasn’t given cutlery for dessert until I asked. Complained and got giggled at - I wouldn’t bring my dog here.

Strongly recommended. Utterly crowded at times, though.

Stopped for a sandwich and coffee wow doesn’t do it justice the lamb baguette was amazing as was the chicken & avocado sandwich staff were very good coffee was spot on would definitely go again 5 stars all the way

Service wasn’t the greatest. Order was misunderstood. Then they forgot about coffee which I waited half hour. By this time I was waiting for other family members to finish up. The rudest thing was by 10pm. The manager came n clapped several time. Said we’re closing you all have to leave. I couldn’t believe it. I went and said the reason why we’re still here. Anyway I asked for a refund and wanted a refund for service charge to. Asked for her name. Which she didn’t even look my way. Had her back to me. So rude.

A lovely place for a quick refresh, great coffee and treats. Lovely staff too

a turkish cafe with no turkish tea, the turkish coffee was full of ground coffee, like sand in my mouth. very bad u guys should shut down

La commessa maleducata e scontrosa. Abbiamo aspettato 10 minuti per una fetta di torta che dal banco doveva essere solo portata al tavolino…a locale praticamente vuoto. Abbiamo chiesto dell’acqua che non è mai arrivata. La torta buona…ma per il servizio non vale la pena di tornare.

Super schöner Ort zum Runterkommen❤️ statt Kaffee haben wir kalte Getränke ausprobiert und waren mehr als zufrieden. Der Fresh Lemonade Mint Frozen ist sehr empfehlenswert, für die, die nach Erfrischung suchen👍🏼 Die Auswahl an Desserts und Getränken ist sehr groß und das Preis-Leistungs-Verhältnis stimmt definitiv. Das Personal war super nett und trotz der überfüllten Kundschaft sehr zuvorkommend und hilfsbereit😇

It’s a very good place and they will treat you good, but previously it was a bit better.

Chocolates o excesivamente dulces o excesivamente amargos aunque esto depende del gusto de cada uno. Servicio lento y desorganizado, vinimos solo a por dos chocolates y tuvimos que recordarlo 2 veces. 25 minutos de espera... Mala experiencia

Zu diesem Lokal kann man wirklich nicht viel sagen: Die Mitarbeiterin war frech und sehr unfreundlich. Wir wollten uns eine Empfehlung von ihr einholen, die Dame war aber offensichtlich genervt und schlecht gelaunt. Ein Unding. Da kann das Essen noch so lecker sein.

Dünya markası olabilirsiniz.. çalışanlariniz hiç bir eğitimden geçmemiş nasil davranılmasi gerektiğini bilmiyor… dükkana girer girmez sahipsiz olduğu hissediyorsunuz..

Oasis de tranquilidad del bullicio de Piccadilly, pero a precios considerablemente altos

Walked in at around 7, were told they cannot do take out orders so we chose to sit in. Asked if the hot chocolates were thick, and was assured they are, so we ordered 1 premium hot chocolate and 1 white peach lemonade. 20 minutes later, our waiter realises our drinks haven’t come and seems to go and chase it up. Eventually, 1 regular hot chocolate turns up at the table. Not what we ordered. When we complain, our waiter seems exasperated with the kitchen and apologises. Eventually, the lemonade and hot chocolate come as ordered - the quality of the hot chocolate was average, and certainly not thick. During this, a woman was loudly babbling and disturbing other diners around us. Once we finished our drinks, we went to the counter to pay out of annoyance, and had to wait another 5 minutes for a server to come. Then, they could not find our tab, and proceeded to tap through each individual table in the cafe until eventually asking us to show them where we had sat. Then, we are charged for the whipped cream which we were told was standard on the hot chocolate, as well as a service charge added to our bill with no mention. We complained, and were given 4 complimentary chocolates. I would also not recommend wasting your money on these.

I had out of this world hot chocolate and amazing chocolate brownie with ice cream which were both absolutely heavenly and loved it so much. 😋❤

Incredibly rude staff cancelled our coffee order after waiting for 10min. Would not recommend.

La atención del servicio deja mucho que desear tardan mucho en atender a la gente y eso que cenamos a base de bocadillos . El precio caro para lo que era, pero bueno en londres es todo caro.

Waiter got our order wrong twice. Food was good however and the place has comfortable seats

Riesiger muffig mega lecker und noch warm. Kaffe schmeckt auch super nur die Toilette ist nicht schön.

nice place where you can enjoy traditional Turkish coffee☕️❤️

Not the cheapest place around but if you want a decent quality coffee in a pleasant environment Kahve is worth a visit and the higher price tag. Better to pay £4.35 (including 10% service charge) for a good cup of coffee than £3.00 for an undrinkable concoction - and you get a small chocolate with your drink. One can takeaway coffee at a lower cost. We didn't sample the cakes but they did look very tempting. Service was quite slow, but this is a busy place in an area buzzing with tourists and visitors and it was at the weekend. There is only one toilet here and it could have been cleaner. A good overall experience however.

Yurtdışında bizi temsil eden Türk markalarına bayılıyorum. Sırf bu amaçla girdim kahve içtim bir şeyler yedim gayette güzeldi. Tek önerim burada mutlaka demleme çay olmalı .Allah hepsini sayılarını artırsın

Cappuccino is the appropriate size and tastes relly good

What happened ro rhis place? It used to be a beautiful place with nice service near the famous Ritz Hotel. Now it's a messy place, with lots of dirty plates waiting on the bar. New , unhappy staff running around clueless. Even a small caffe at not so popular area looks a lot better. Damage on disablet toilet's door is like someone tried to break in. I'm worried about how they can afford to make money even pay the rent at this area with this kind of service.

The food and coffee were so-so, the service was pretty bad and slow (even though the place was almost entirely empty).