Juliet's Corner in Gloucester

Room was fine. Toilet was faulty. On arrival there were two staff members on reception. One was dealing with a customer. The other was free (looking at her pc). I approached and was ignored for 5mins then she eventually said 'I'm logging on' then ignored me again (she walked away) until the other lady became available. Be warned the drink prices are high (2 large glasses of Shiraz =£33!!). The cheapest wine was £9 a glass). I've paid less for better in Central London. Then I tried to pay for some crisps with cash but told they only accept the right money. I mentioned all of this on checkout and was offered additional points but never got them despite completing feedback and exchanging emails with customer service twice - a brief apology then no further answer when I asked about my points! The customer service here is appalling! I have stayed literally 100s of nights with IHG on Business - I am a Diamond member, and they are usually good, but this is my worst experience ever. AVOID!! AVOID!! AVOID!! I plant to write to Head Office.

Lots of variety to choose from. Excellent gluten free options. A friend and I visited and throughly enjoyed the food and atmosphere. Staff knowledgeable and super friendly. Would recommend and visit again.

One of the oldest takeaways in Gloucester is always busy here and serving very good food prices are slightly expensive but you do get a good size portions of food. Staff have been friendly every time I visited this place.

The choice is not wide but their pastries are quite good. Prices not too high. There's something to eat about.

Worst pepe’s location so far The grilled chicken is bitter, dry , without enough marinade It’s the second time Had food from other Pepe’s restaurants and this one is by far the worst