Jollibee Leicester in Leicester

I recently had a disappointing experience at Jollibee. I tried the spicy tenders, the spicy chicken sandwich, and the Sriracha chicken loaded fries, and unfortunately, none of them lived up to my expectations. The spicy tenders were dry and lacked the flavor I was hoping for. The breading didn’t have the right crunch, and overall, they felt underwhelming. The spicy chicken sandwich was similarly disappointing; it didn’t have the kick I anticipated, and the chicken itself was bland. As for the Sriracha chicken loaded fries, they were a letdown as well. The flavor was muddled, and the fries just didn’t have that satisfying crispness. To top it off, the buttermilk ranch sauce was not to my liking; it felt overly thick and lacked the freshness I expected. Overall, this visit to Jollibee was not a good one. I was really looking forward to enjoying some tasty comfort food, but I left feeling unsatisfied. I hope to give it another chance in the future, but my recent experience will make me think twice.

We’ve been told that we need to wait 20min, so we wait, but we ended up waiting for 1hr.

Just ok, and the chicken strips were very dry. To be honest I didn't have very expectations when I came due to a bad experience at a Jollybee elsewhere, and this one's better but it's still overall just meh

The Taste of Food good, really good, coming-buying what you want - happy Days!

Nice people,nice ambiance and good food

The food was great. service wise good. staffs were approachable.

We've been in other Jollibee outlet here in UK but Leicester was far the best. Your chickenjoy was the crispiest and not far taste from the Philippines. Bring back memories from Philippines. Your gravy was not salty as well. The consistency was the best compare to other chain store. Well done Jollibee Leicester!

While the food is excellent, the state of the toilet is a significant issue. It's unhygienic, with scattered and messy tissues, a dirty and unsanitized bowl, and a soiled, wet floor lacking any health and safety signage. Will be deleting this comment on my next visit (if there are any improvements)

Went to the wrong address. Five minutes later I've seen some kid walking with my food. Some kind of joke. I didn't even receive a full refund.

Very delicious food. Love the ckickenjoy and peach mango pie.

First time trying Jollibee chicken! Definitely much better than KFC. No complaint about the food, but the shop is physically repulsive—dirty tables and toilets. Go to the toilet to wash your hands before the meal, but your hands still feel dirty. Better to get a takeaway. No dine-in.

Super fast, food is always good.

One of the quieter branches of Jollibee that I’ve been to in the UK so you get your food quick and can always find a table. Only concern is the only (disabled) toilet available downstairs. The two times I’ve been they’ve closed the second floor area so there may be more toilets upstairs.

order confirmation was at 12:45, the time on the bag says 1:09, it arrived with me with cold chips and just warm chicken at 2:00. the initial delivercesimate was 1:20

Cool place to eat, unique menu and buzzing atmosphere

I visited this place a few weeks ago, I decided to eat here due to its convenient location. I ordered the chicken rice bowl with asian chilli sauce for lunch as it looked like the most balanced option. No where on the description did it state this was a very sweet chilli sauce or a sweet sauce at all. I took 2 bites and could not eat anymore as the sauce was all over the chicken and rice and it was pretty much a spicy sugar syrup. My teeth hurt and I was concerned with how much sugar I was going to be consuming too. I politely asked the staff if I could switch this for another rice bowl with no sauce as I genuinely could not eat this. I was asked if I had eaten any of it, to which I replied yes of course I tried it. I was told because I had eaten some of it, I could not exchange this and this is what the manager had apparently advised. This is appalling, how would I have known the dish was super sweet and that my teeth would hurt, had I not tried it. I ended up leaving hungry and ordering elsewhere. I will never eat at this place again and would advise a bit of flexibility and common sense in your policy.

The food was really nice and id definitely go again but is another place that has a constant queue of delivery drivers

I am a regular customer of Jollibee, but I often have disappointing experiences with their staff. For instance, I recently ordered two pieces of spicy chicken, loaded fries, a sandwich, and a drink without ice. However, I received cold and stale chicken, and instead of two pieces, they gave me three. On top of that, my drink was filled with ice, despite my request for no ice. Unfortunately, this isn’t the first time I’ve encountered such issues. On several previous occasions, I also received cold and stale food.

Chiken not breaded well. Jolly hotdog is so dry

There was hair in the burger wrapper

Been waiting for more than an hour to our order. I saw our order been sitting in the tray more than 30 minutes. I told to customer service they have to finished first what they doing before to move to other order. Food is great but the service is so bad.

We went on a Sunday. Google said its open, when we arrived at 12 pm the store was closed. This bad service, management should have notified atleast google when they are closed for the day. We traveled for 2 hours just to be awfully disappointed.

The food was great. Too bad the staffs attitude was so unprofessional and the place was disgusting. This was actually the close Jollibee to me but I rather drive to further ones instead.

Jollibee is extremely underrated. It is delicious. Had the Spicy Chicken burger - most definitely better than McDonalds. Succulent, tasty and crispy chicken with a delicious soft bun that was savouringly crispy around the edges. Spicy chicken joy had more flavour than spice, but was extremely enjoyable. Not a mango fan, but the peach and mango pie began to grow on me. Fries are alright. Towards the end of me eating them they started to taste like McDonald's. Staff were lovely and kind too!

It's nicely done (spiced) and well seasoned

What I ordered and what I got was not what was ordered I’ve photo evidence of what was ordered to what I got

Dining at JollyBee was a delightful experience from start to finish. The food was exceptional, the staff attentive, and the ambiance was perfect for a cozy evening. Highly recommended!

We tried the fried chicken bucket with loaded chips, and it was good—crispy, flavorful, and satisfying. The staff were friendly and welcoming, which added to the positive experience. A great spot for halal fast food, with a solid selection of options. Overall, a good place to enjoy tasty fried chicken, deserving of a 4-star rating.

Amazing customer service provided by Sachini. Well mannered, explained everything! 👍 up for the amazing service 🤩

Great food loved the peach mango pies

No problem with the food, ready quickly and well presented. Service good and restaurant ok, but quite a bit of food on floor under tables.

Genuinely one of the best Jollibee meals I've had in the UK/Europe. Just as good as in the Philippines!

This is my first time trying out a Jollibee in the Leicester City Centre. This outlet was nicely presented. And it was clean and tidy. It was spacious and has plenty of seating. On the left side of this restaurant are the self ordering kiosks, from here this where I ordered my food. What I didn’t know about this place that it has upstairs seating as well. The stairs is located opposite the front kiosk on the left side and I believe the customers toilets are also here as well. I ordered 3 pieces of chicken, Sriracha chicken loaded fries, a chicken burger and a bottle of water. It also came with a Sriracha mayonnaise dip. From when I was the food the chicken burger looked big, but when the order came through the chicken burger was actually small. In regards to the 3 pieces of chicken the coating of it was actually unique for me, in which I quiet liked. But the chicken meat it self had no taste at all! I either believe that they brought the chicken on a cheap budget to cook or they cooked the chicken from yesterday or the day before. The best for me was the Sriracha Chicken loaded fries, unfortunately the Sriracha mayonnaise dip had no taste to it either. Overall this place for me was a ok experience.

Ordered 8pc bucket but all of them are wings that’s made me very disappointed 😣😣😣never happened before

Took half an hour to get order. The food was alright.

Only 3 star because the quality has gone down The past times I came here chicken was over cooked and the other time my spicy chicken burger was undercooked ! ;-; They also served me a can of pepsi instead of a cup (i had to ask for cup of ice for eating in) …can of pepsi for £2 ? As well is crazy bring your own drink

Ordered 12 pc bucket and 8 pc tender box with uber eats. There was no variety of chicken pieces rather limited to only thighs and legs and the tenders were not fresh but stale and soggy.. very disappointing…

Had our dinner it's nice and I felt missing home.. Miss the Jollibee back home

Obviously, if you go anywhere there is a Jolliebee, people want you to get them some. Got there early, 9 minutes after opening, and was already 39th order. Food came supper quick, a bucket of spicy, a bucket of normal fried chicken (surpasses KFC), yum burgers, and mango and peach pies. It is all highly recommended. You know I was poplar when I got home.

It feels like home, always bida ang saya. staff are so accomodating and serves the customer with an optimistic approach

Good , chicken served hot and fresh crispy

Spacious and clean, with lots of artwork upstairs. Gives a feeling of nostalgia ❤️

Kept extending time not the delivery driver fault tho

Chicken piece was so dry and burnt looking, inedible. No idea what burger meat they use but its never seen a cow in its life, tasted more like Doberman than beef. Gravy tasted awful too, watery and salty. Chips however were fresh, crispy and nicely salted. overall very disappointed and won't be returning/ Recommending

Out of the blue, our Filipino roots just had this craving to go to our nearest Jabee. It was not busy considering that it was Saturday. I would say this is the best Jollibee food I had since they opened their doors here in UK. Almost the same taste as back home. I just wish we get the Palabok too next time. I didn’t like how untidy the second floor was and no one was constantly checking if tables are clean. We had to wipe our own table.

The only challenge is the que during peak hours

Tengo intoxicación alimentaria de esta sucursal. Lo evitaría por el resto de mi vida. El pollo es de mala calidad o no se cocina adecuadamente.

Just went to Jollibee leciester and service is too bad and food is too bad have ordered chicken not cooked well . We went with 2 kids and customer service is also very poor very disappointed! Lost money lost satisfaction!

We ordered 3 different burger meals and only received one burger and sides.

The food was amazing. The burgers were so juicy and flavourful and the fries were perfectly salted, I will definitely return when I’m in Nottingham again.

It's been 2 years since I've eaten Jollibee food and the last time was when I was still in the Philippines. It felt like home when we were greeted and served by our fellow Pinoys. The warmth and cosiness is much needed now that it's winter here. I super love this place, the staff, and the food is PERFECT! 💖

Everything is very good Highly recommended for halal food

Even in the UK 🇬🇧 it's like being in the Philippines 🇵🇭 because of Jollibee. Always been my favorite eversince when I was a kid. I love the chicken with rice.

I would not recommend the place was dirty and grubby, all the tables were dirty and bins over flowing left over food and wrappers on the floor the staff was slow and didn’t care about cleanliness definitely shouldn’t be a hygiene rating of 5, food was below average and bland was missing simply utensils will not be going back

Perfect fried chicken ever had in my life

polite delivery driver but food stone cold

Good are so delicious 😋 We finished everything. And we want more.

Place was nice and big the workers were very welcoming and kind recommend this place

Food was generally great. I feel like every item tastes different depending on which brand I dine in. The spaghetti in Leicester is way better compared to when I last had it - there’s more sauce and it tasted very much like the one they make in Ph. The chicken joy, although crispy and juicy was not warm enough and tastes different as compared to the ones I had in Glasgow. I also wish there’s more gravy (but this is only because I love the Jollibee gravy) It’s quite cold in the restaurant. It’s like the ac is on in a 12 degree weather. Probably why my food has gone cold quickly. Some tables were left uncleaned for a little while. The service from staff, especially from John is excellent as he served us with a smile.

The service was great with the help of John, however the Fried Chicken breading seems different from the original but the spaghetti sauce tasted good with generous amount compared to Glasgow or London branch.

Service levels improved from long waiting to quick turn around from time of order

ood and service 5/5 but atmosphere there is 3 stars because in that very nice restaurant , customer have to listen some music !

Delicious chicken bringing back memories of trips to Philippines

The place is very beautiful and the food was to standard. I would recommend this to anyone willing to try this restaurant for themselves

Sriracha loaded fires were yummy 🤤🤤

Food - Probably the best fired chicken out there… crispy, tender, juicy and packing in flavour! Service - very good, efficient, friendly

Great place to eat loaded fries, they are heavenly🥰.

Waited over a hour in store for my food without being told how long I'd have to wait not acceptable at all..

I ordered a takeaway for my daughter. GEORGIA(manager) in the leicester branch was so friendly and ensured she gave me lots of options and made the best jolly spaghetti for my daughter. Thank you so much. 🤩

i ordered to Jollibee 8 pcs chicken. half spicy & half regular. but the they give me all regular.

The area is clean and service is superb. The crews are friendly and helpful. You can feel the Filipino hospitality once you enter the premises.

Went for the first time. The food was amazing. The spicy chicken was very well made. If you can't handle your spice it might be spicy. The spicy chicken burger was tasty. Chips are very similar to McDonald's chips. The spaghetti is very good. Peach and mango pie was amazing pair that with plain ice cream wow ! Definitely recommend coming here. Will definitely be back.

If you want to eat 1 hour after odering, this place will be fine. Very slow paced service, like all the time! Why does it always take more than 45 minutes to get the food you ordered?

my food was cold and inedible like it had been left out for ages

Always fast service and lovely staff. The gravy fries are my go to. Actually spicy burgers. Wish there was more sauce in burgers. Do not like that they changed their gravy fries portion to a little smaller and pour your own gravy but i understand why. THE MANGO SUNDAE WAS PHENOMENAL I WILL ALWAYS RAVE ABOUT IT!!!

Really nice place and I had a best customer service team especially Nawroz he really helped me to choose the right food. 5 Star for Nawroz

Excellent service and Quality food👌🏾

The food was sooooooo good and fresh. Service was fast and staff were very friendly

Vamshi showed excellent customer service. Love it here.

Staffs really friendly and mouth-watering chicken

Quick service. Kuya John was approachable and helpful!

Didn't feel the 3hrs drive after eating @ Jollibee Leicester. That staff were helpful especially John. It really felt like home.

Please have an updated menu, serve palabok, burger yum and burger steak. These are one of the popular and loved dishes of Jollibee!

Quick service. Good food. Generous portions👍🏼

I love jollibee so much !!!!!!

i love jollibee and jarell promised me ice cream

i luv jarell omg he give me ice cream in my nummy tummy

Bro it was such a wonderful time. Food and service was great they are all such lovely caring people

Great food. Good service. Lovely Ambience.

Ordering is so quick and efficient. Staff are friendly.

i recommend the siracha loaded fries its amazing!! fav worker jarell!!!!

Amazing delicious food for cheap prices

Very tasty and amazing service 👌

Exceeds expectations!! Spag was yummy and PMP

Second time being eating from here and it’s so good, everything was full of flavour the chicken and gravy is just top tier. The burgers look so close to the advertisement. Quite affordable and perfect portions!! Just lovely!

Good and kind staff behind the till and nice chicken

The chicken was really tender and juicy and the fries were really good in the gravy which gave them a lit of flavour

My favourite place. Thank you po Kuya John for the exemplary service

Cozy environment, beautiful food

Amazing food. As a Filipina I love family time especially when there's good food! :))