Joe Joes Chicken And Ribs in Hastings

Absolutely appalling service. This is twice I have ordered and my food hasn’t come, I was missing a whole meal, the first time they were so rude and refused to rectify and hung up on me. The second time I called the restaurant over 30 times with no luck getting through. Took over an hour to come. Very angry with this company. AVOID!!!!

Didn't realise it's american potion. Enjoyed it onnthe way to the beach. Only issue they didn't give spoons ans napkins

fast delivery great food as always

Said it would be delivered between 7.15 and 7.35pm but turned up at 8pm. Wrong order when turned up, spoke to driver he said there was nothing he can. The food had spicy fries and coleslaw which we don’t like so went to waste. Tried ringing the restaurant 4 time and they did not answer once.

Very poor customer service and very unhygienic

Thought I'd leave a review as Joe Joe's is on mind for tonight! Dropped in for a takeaway a couple of weeks back and really impressed with the fried chicken. Nice spice to the coating, crispy on the outside and juicy in the middle. Fries were okay but not what I've was there for! Staff were friendly and efficient. Need to try the ribs, but a nice local takeaway

Delivery time was put back 3 times, once the food arrived the chips were so cold so we threw them away & just ate the chicken. That was mediocre at the best but we were hungry. I used to order from here a lot then the last few times had a bad experience so didn’t order for a long time. Decided to give it a try again on the off chance it might have got better & it was awful. Don’t waste your money

My daughter and her boyfriend went in and asked for a chick3n meal deal. They didn't add fries even though it they'd paid for it. And when they rang them to say what was missing they didn't answer.

driver stole items and restaurant unwilling to help

delivered to wrong address then had to go back and swap deliveries and deliver mine

Thought i would try this rather than KFC. wasn’t disappointed will order again.

Stated I could collect at a certain time, got there and still had to wait 15 minutes.

The coating is very tasteless. The chicken is very plain, not the best I’ve ever tried. Could do with some more herbs and spices mixed in to give it extra flavour

food never arrived. app says delivered. staff very rude. hung up the phone while pretending to investigate. phoned multiple times but kept hanging up. delivery driver did not leave the receipt either which is quiet dodgy. this is not the first timw something like this happened. previously was missing an item as well.

recieved wrong order... not very helpful staff. Delivery driver never left a reciept of our order. Joe joes chicken will not help as they say its just eats problem. I am sure its both of their fault or the delivery driver stole our order. vwry dissapointed. would give zero star if i could.

No order was delivered to us but status shows delivered. Have to order elsewhere and get this refunded. Poor service here

I thought you got chicken as well as ribs?

I've ordered quite a lot from Joe Joe's over the past few years and although the burger wasn't bad the delivery took ages so the fries were cold and went straight in the bin 😒

I never received the order really unhappy

I think I could have made better frozen food from the supermarket in my oven! Defo not ordering again. I never leave reviews too ! Completely Dry ribs, must of been sat out for hours, the chicken had more bone than meat ! Fries were the best and only fresh thing lol .. shocker, how this place has over 4 star reviews is beyond me

Missing half of my order, portion size is also tiny on what had arrived!

Missing items double checks please

Haven’t ordered from here for ages and unfortunately don’t think I will again 3 items missing and the food was cold

Good food, unfortunately the last three times ordering they turn up over 2 hours late

good food,but the last times we've ordered on my account or my partners....they say 45mins....goes upon 1 hour...goes to 1.20hrs then does upto 2hrs....never get a sorry or even an offer of money off or complementary items. this was the last try there

Ordered a chicken burger with no cheese as I’m allergic, food arrived and the chicken burger had cheese in it, contacted the shop and they put the phone down on me. Wife phoned back, said they can’t send another burger and to contact just eat … appalling. Never had problems before

I have waited almost an hour and was told the food had arrived. I went to check and the driver had left my order outside on the doorstep! I’m absolutely livid! I am not paying for this food as I have no idea how long it was left there!

I did not receive order as it was canceled

Happy with the service , please can someone tell me why you don't get back with customers when they put something on here about an order, it has been a long time and still waiting for a answer.

Unfortunately food arrived an hour later than expected. My partner was happy with his burger. My burger had about 5 pieces of old and soggy looking lettuce which was a shame as I like lettuce in my burger. Food was cold apart from the gravy. Ribs were cold and dry / no bbq sauce as expected. Chicken was ok but not very nice cold. Overall pretty pants for what we paid.

Order never turned up but said delivered

Highly recommend the BBQ ribs top choice x

Always order from these guys never disappointed !

usually this place is quite good. but this time, not so much. I asked for the chicken portions to be all drumsticks which was completely ignored and they sent me the dryist chicken breast type things they could find. the spicy burger and spicy wraps were OK though. Still disappointed though. could do better

ordered our food and half was missing. Tried calling driver and shop, call couldn't be connected so had to go to the shop only to be given our order again to get home and realise they had missed food out which had been paid for AGAIN!!!

Good shop but they are closed so I have to wait

Great chicken! Really good price!

Chicken was a bit stale but chips were lovely

Disgusting, chickens cold , items missing, gravy is Disgusting

Very poor service, totally wrong order received therefore had to re organised meal for family. Now have to await a refund - and assume that this will be done!

Excellent tasty food & fast delivery another great order from Joe Joes

Didn’t like the onion rings other than that it was pretty good

Food was lovely but……………food description incorrect of menu. Both jubilee burgers came without the all important chicken fillet!!

Took over an hour to be delivered. The gravy tasted burnt so we couldn’t eat it, the chips had been re-fried so they were overcooked and too hard to eat and the chicken was really greasy

chicken was good. fries were good, and piping hot. but alas, not much meat on the ribs. and they were a little bit over cooked and hard

Bad on the app it said it was going to Deliver but they rang up saying they don't deliver and the man in the phone said I will get my money back in 2 to 3 hours and then I got a message say they will give back my money to 3 to 5 working days and I'm not happy and they where really rude on the phone

Excellent chicken, my Mrs had straps, I had just chicken... large chips, large beans and coleslaw.... xx

As always, great service. food delivered on time, hot and tasted great.

I really enjoyed my food, and delivered on time

Awesome take away, fried chicken and ribs... Juicy chicken, very reasonable price if you collect in person..

Food was great as always. However, the chicken wraps are too small for the price.

was not that nice tonight chips tasteless and chicken very dry hash brown was just deep fat fried for 2 seconds not the best

Always a delicious treat 😋. love the spicy fries.

I ordered gravy just now and it was burnt and tasted as if someone had put cigarette ash in it, tasted absolutely awful, £2.49 down the drain, dissapointed, the rest is tasty just the gravy:(

Repeatedly ignoring notes and sending cheese to lactose intolerant customers, ignoring allergy information

The fries were too spicy for me!Everything else I will order for 2 next time as it was fantastic.Service and food most unlike takeaway junk food.i believe it was real food!

looks like something been chewed and spat out. dry ribs, looks like they have been left out for days. not ordering from these guys again £13 of my money I'm not getting back.

Absolutely lovely chicken, much nicer than KFC, I also had the BBQ ribs which again absolutely lovely

Food was hot and chicken pieces were lovely, unlike some chicken shops!

it was great that It arrived early ... fresh food tasty aswell thank you Joe

The food was cold and an item was missing

Have always been a fan was not disappointed

Bad place got all my food wrong

Delivery driver was nice and polite

Ordered for my daughter's birthday and her meal was missing! Tried to ask Joe Joe's if they can send the meal , but they refused ! Food was cold, chicken was dry. Won't be using again 😡

Lovely crispy chicken and good spicy chips. Highly recommended for the best fried chicken I have had in years.

Delicious as always, yum yum in my tum tum

we ordered six chicken strip and chips with our £26 pound order and only got 5 chicken strips.... !

Food was over an hour late, was ordered at 4:20 and didn't arrive until 6:10

Nearly £20 for some wings Ribs & tenders. Quality of food was poor. Ribs had no meat on them, food was cold. Would not recommend

The burger was lukewarm, chips chewy and cold. Disappointing.

decided to give joe joes one more try,mistake.Ribs were burnt and dry told them no breast meat for chicken half of it was breast meat. Phoned them and not at all interested

For an off brand chicken shop, it's my go to! The boys are always good and always friendly. Fairly cheap but good eating!

Should be closed down after reading most of these reviews to be honest , we waited nearly two hours for a delivery, until we started ringing them to ask where it was, the line was busy for 20 minutes, when we finally got through they said our address was wrong which it was not and they said all we can do is cancel the order or order again ? literally the most awful customer service just ridiculous. Obviously just couldn’t be bothered to make or deliver our food this evening.

Spicy fries were delicious. Onion rings had been deep fried I believe and we're tasty too. Chicken burger hit the spot. Will definitely be ordering again in the future

Beautiful food, beautiful chips and all on time... Didn't get my discount though even though I had five stamps.. I must have pushed the wrong button tho but I was disappointed about that..

great food, cooked well. will continue to use

The chicken fillet burgers are far better better than KFC's. The chips are really nice, crispy coating and soft in the middle, not soggy. Will order again.

Beautiful food,, on time too.. xx

Food OK at least this order arrived

Very nice came with a smile foot very good 👍 and it was boiling hot very very good

The food was amazing. The best crispy chips we have had in ages. Thoroughly recommend. Thankyou just what we needed after a busy day.

They always do as I ask! The best chicken shop in Hastings by far

100 % perfect chicken,,, just the way we like it....

One of the staff so bloody rude, but it only takes one to get a bad review.

I was very impressed by the taste and quality of food. Very nicely cooked. The chicken was not soggy and the chips were crisp and perfect! I the cheeseburger was perfect and just what I needed. Will definitely come back here.

Unfortunately really disappointed wasn’t very hot missing items from order texture of the chicken wasn’t very nice called store say about missing items they said was in bag an wasn’t said to call just eat to get refund for missing items won’t be using again

Also finger licking good... can I say that? Oops oh well I did.

Even swapped out the drinks for us as asked. Brilliant service

Nicest chicken and chips in Hastings 😍😍

Normally love the jubilee burger but this one was absolutely tasteless!

The ribs were a little over cooked this time for my taste. But the chicken was absolutely perfect and delicious as always

Always good food from these guys!

Freshly cooked chicken, many selections of meal deal. Friendly staff

Small wrap is more like tiny wrap

Was delayed and then on time on the delay, we certainly enjoyed our food

Chicken was so over cooked and tough.

Great food,generous portions & reasonably priced.

Disappointed, over cooked or rather cooked and left

The driver was really polite and want to say thank you for the great service and the food tastes absolutely amazing big thumbs up for the chef keep up all the hard work.