Jerk Express in Leeds

I hate doing this to a Caribbean place, but they've gone too far. There's no schedule to when they're open or closed, food is always super late and there's always items missing from the order. The quality of the food fluctuates between great and burnt. It's a shame because if they could just get more organised this would be a great place, but as is I won't be going here again.

Used to be great, now the business is always shut.

They didn't answer the phone!!!

Place was closed when I went to collect my food? Wtaf. Seems like I’m not the only person that’s experienced this, there’s 4 reviews that say the same in the last month. Borderline thievery, a refund takes multiple days. I demand compensation.

Ordered food and when I arrived the place was shut. Don’t bother if you don’t want to be ripped off.

Ordered a surprise bag from this store and when I got there at the time stated the store was closed. Wasted fuel for nothing

Ordered twice, both times have been shocking. One time they literally shut instead of doing my order but didn't let me know?? Don't bother wasting your time and money.

Top guys, always get the smoking chicken on first thing. Always great food and great chefs.

Ordered online went there it was closed with no indication of it been closed

DO NOT WORK HERE! When you leave they will still report FALSE EARNINGS to Hmrc , this shop will be doing tax fraud with your money you spend at the shop as well 👏🏻. Well done to you when your business gets shut down !

Friendly atmosphere, super good food!!

Výborné pečené kura. Nechutné hranolky.

Great place! Jerk chicken is good, tender and flavoursome!

We had the mutton curry and Lamb Chop curry. The jerk chicken wasnt ready unfortunately. Overall it was nice but we've tried quite a few Caribbean and Jamaican places and this wasnt one of the better ones. The people are nice but no menu and no prices to look at. There are better places in Leeds than this one.

Dry chicken. No rice and peas on menu. Just white rice. Not enough wings so substitute given which is good. Cash only. Shame as last time I had it was great. Need to keep consistent as want you to do well. Will give another chance

Order from here often and I've never been disappointed

2 hour late to get dead white rice that tasted off and rice and peas using canned peas stained with browning, Mac cheese paid for but not sent Replace your chef take pride in your work and go business college if your still open next year it will only be the students yamming

Best Food!! I popped in on a Sunday evening, unsure what to get. The staff were super friendly and helpful, recommend different dishes such as the oxtail and lamb. I ordered a range of dishes and can say it’s the best Caribbean food I’ve ever eaten. Highly recommend!!

I've been working my way round Leeds trying out the Jamaican food ...and although the rest are good , some really good....This is the best one for taste and value . ..thank you Jerk

Jerk n rice n peas. Perfect for a takeaway

Attracted by the smoke. The service isn’t nice. There’s a price menu glued on the countered with a label prices are not the same. Sure but there’s also the digital menu, which says lunch deal from 12 o clock for fiver. I was charged more with zero explanation of what’s going on. The answer is we don’t do lunch menu anymore. Yes but it’s written on the cashiers. I think the chicken is tasty, portion is good. But skin of chicken is very strange. It has long hairs everywhere. Looks like it’s butchered by hand. Seems fine but this non transparent pricing and zero explanation is ruining the experience.

Ordered multiple dishes and found hairs in every single dish!! Coleslaw was bland and didn't seem home made. Curry chicken was all bones and barely any meat. Boneless jerk chicken was all gammy bits and the skin was soggy. Will not be ordering from here again.

Been recommended here, but this time the chicken wing was very dry

Lovely food. Jerk chicken was nice but would prefer it a bit spicy. Waiting for food was quite long, over 35min with long que behind us, so I guess worth the wait.

Absolutely gorgeous food, fantastic vibe, defo will go sample more of their menu in the future, staff are very friendly and approachable, thank you very much guys, keep up the good work

Food brilliant Jerk wings, outstanding Service, some of the funniest (good) sh1t I've had in a long time. The service was so humorous and outstanding it's on another level!!!

Go here regularly this is the only carribean takeaway I've been to in Leeds that cooks authentic carribean food. Just like being at home. The manager is lovely and is there for a chat if he's not busy. Very friendly place. The new member of staff is lovely too. Always welcoming here. Thank you Jerk Express.

Ordered at 7.30, immediately informed via app that one of the items I’d chosen was out of stock so swapped that out, no big deal. Got a call at 8.20 saying something else was out of stock and that they’d put something else in to make up for that, which again wasn’t a real issue. Assumed the order was being prepared at this point as it was due at 8.20 anyway. By 9 the order hadn’t arrived, so I called and they said it was on its way. Still no order by 9.30, got a refund via Uber eats as they couldn’t even get hold of the place. Order arrived at 9.50 - all of the food was stone cold (if it did leave when they said it did it would have been in the car for at least one hour?!!) and also some of the boxes were damaged / open when they arrived. We didn’t eat it as we didn’t want to risk food poisoning. A massive waste of time, energy and food. Very bizarre way to run a business!

Don’t order via the app! Website told me to order via the app so we did and then when we got to the restaurant they said they didn’t have our order as they no longer use the app. The lady then managed to find our order but they were out of stock of multiple things! They did swap things in/out to match the price we’d paid and the food was decent but wasn’t the best service. An error easily rectified however!

Great jerk chicken and stout punch

Wow, seriously amazing food, I travel the World and taste Caribbean all over, this is real flavour cooked well! They had everything on the menu and even delivered out of hours, made sure my food was there regardless. I cannot praise these guys enough, quality every single time and the dumplings were that good I liked to me grandma say were mine man serious eat here a1, superstar fashion big up this place!

I am Honestly really disappointed, My order came almost an hour late. The portions were extremely smaller than they use to be, food was extremely oily and greasy all over jut a mess and cold, I ordered a dumpling and a festival i was sent two dumplings, also I ordered Guinness punch for £4 delivery person just showed up with a small pineapple and ginger drink and said they didn’t have any Guinness punch so they swapped it over with anything of their choice , i told him i was allergic to pineapples he shrugged his shoulders and left !

Poorest excuse of 'Caribbean' food I'd ate. The Mac&cheese with made from normal twisted pasta and tasted very sweet. Was very thick and like a block. The jerk was flavourless, well tasted just like charcoal, was really dry and not like jerk at all. The service was poor. Wasn't impressed with some of the products been microwaved either. Wasn't impressed at all

Wow! Rice and peas and jerk chicken absolutely delicious. Highly recommend

Came here for the first time today for lunch - mac and cheese 2.80! So much nicer than you'd think at that price. Staff very friendly and gave good recommendations for a new comer. 100% authentic too with smokers out front

Great food, best during the middle of the day and prices are excellent.

Been in bed with food poisoning..microwaved chicken on the bone isn't the one

Absolutely delicious, some of the best Caribbean food I've had in the UK. Would recommend everything on the menu - the jerk chicken and fried chicken with gravy is fantastic, as well as all the stews including curry goat and chicken.

I ordered Jerk chicken as they was cooking outside so I specifically told them I'd like fresh from the grill however honestly was very disappointed the chicken looked a week old and had brown colouring from how old it was took one bite and rang them up to explain I wasn't happy at all and had work so could not stop to buy food again... I told the staff that the chicken 🐔 they served Me I wouldn't even allow my dogs to eat yes it was that bad I now regret not taking pictures of it I think management need to be pulled up for that sort of experience deffo will not be going there again! Yukkkkk 😷😷😷🤬🤬🤬

Delicious food and polite staff

New to Leeds and always looking for a good Caribbean spot. Ordered jerk chicken with rice and peas and Rundown Ital with rice and peas. Was banging, 100% recommend. The plantain, dumplings and coleslaw were also lovely. Food came quick and hot. Will defo order again!

This is my go to and best part of my week 🙏

Beautifully cooked and flavoursome seasoned food, tasty authentic Caribbean cuisine with generous portions too,

Amazing food, authentic flavour, arrived on time, really hot, it really was 10/10 could not fault it, the little pot of gravy with the jerk chicken was a great little added extra, I'll definitely come back, I've tried a few caribbean food establishments and this is top of my list now

Finally some jerk chicken done on the actual BBQ you can smell the smoke all around and it smells beautiful. The price is amazing if your familiar with going to different Carribbean or Jamaican takeaways you'll appreciate the pricing here and the amount of food you get! Proof that it does not need to be expensive and inflation isn't an excuse to put them up. Guy who served was very friendly and smiled too not often you see that lol

Avoid this place - two hour wait for delivery.. LIED every time we called. Won’t ever use again.

The best Jamaican food we’ve had! I’ve driven past here so many times and it always smells amazing as they bbq their chicken outside. Finally got the chance to go and it did not disappoint! Big portions and so tasty!

I loved the meal that I ordered on Saturday, Jerk chicken, Pattie, also rice n peas, thanks I will use Jerk Express again.

Jerk express made me feel like I was on holiday. We arrived in Hawaiian shirts and bedazzled sunglasses in anticipation and had the date in the calendar from a week before the big day. we were not disappointed. Thank u for having us, it was an honour Order: two jerk chicken burgers £5 chicken and rice lunch deal Veggie option (?) Plantain

food not cooked and just got attitude on the phone when phoned up about it

No better lunch in Leeds for a fiver! Gravy was stunning chicken cooked perfectly. Not sure about the guy serving though (joke) great staff defo be coming back, if I can park up. Safe guys keep up the good work 👊🏽 STILL FIRE AND STAFF ARE TOP DRAWER!

they dont see difference beetween rice and chips, also souces for meat are trash low quality, deffo not recommending anyone

Over rater food was horrible microwave everything more bone then meat just nasty

Wasted 20 pound on waterd down chicken curry no flavour full of bones half of rice like bullets best thing was cans of pop

I placed an order for collection - boneless jerk chicken with chips and rum cake with custard. Ready for pick up in ten mins. The main meal came with a nice pot of jerk gravy. Everything was absolutely lovely. I’ve never had rum cake before but it was delicious. Would come again.

Collected my food, nice and hot Big pepper steak fan and there pepper steak was delicious, very tasty Mac and cheese spot on Will definitely be ordering again

Just ordered a few dishes to try, and WOW. Going to be working through the menu. Great food, good prices. Highly recommended

Top notch if you like goat curry and stuff

Smelt this walking past Food was excellent and great fun staff will be back

I've just ordered from Jerk Express and had a jerk chicken burger & chips. Food was really good. Really enjoyed the jerk chicken which was fresh & tasty (the sweetheart dumpling as an extra went really well with the food). Friendly staff there. Really enjoyed the food and will definitely order from here again.

I have ordered jerk chicken with fries but i would suggest them to change the name to fries with jerk chicken! Thr quality and quantity of the food did not justify the price. The chicken was dry. Anyway, thanks for the amount of fries; otherwise I had to order something else!

Would have got 4 stars but had a bad experience with them tonight.boneless jerk missing from order at a cost of £8.and they wouldn't deliver another one..1 HR and 15 minutes later.said they would send someone out with a £8 refund.so when I suggested that you might as well send the food if you are willing to drive back out with the money. they just said."oh we'll knock it off the next order" doubtful that they will to be honest. had friend's round for food and this episode totally ruined our night. Used to have a good review.slowly getting worse

We got a delivery from the Swarcliffe shop. The food arrived hot & delivered by a friendly driver. Jerk chicken, chips, mutton stew, beef patties & rice & pea. Absolutely delicious. The flavour of the stew & tender mutton was astronomical. I would factor in another 30 - 45 mins on top of delivery time on a weekend but this place is banging. Worth the wait & we will be back 🙌🙌

Nt a nice meal to b honest it was mates who had a take away nt me but they said neva again

Yeah man.... Good food! Good vibes!

Gorgeous food, staff are brilliant.

Like the food hot and sometimes delicious, but too pricey compared to nearby takeaways with almost same taste. Otherwise a good çhoice 👍

Order arrived two hours late, customer service was atrocious

Won't serve you if your not the correct colour, just ignore you whilst you stand there until you leave without ordering. Disgusting really.

Bad attitude, walk In ignored, whilst counter stood on Facebook. Walked out il spend my cash else where. I agree with other reviews, the staff need training. Being paid a wage to do a job, not stand on Facebook costing the owner lost revenue. I went to Dutch pot instead, lovely friendly staff and the food smashes this place anyway.

Good place and friendly staff Good menu

Bought a few meals however when first they opened food much better than now?I guess they have realised students aren't that fussy so no I don't order any more kitchen looks in clean too

The boiled rice was solid. Chicken was done on BBQ, was way too hard. No flavour to jamican jerk chicken. I would definitely not recommend.

Boneless jerk chicken rice and peas steam veg My Friday meal was 10/10 with a sorrel red stripe

Amazing food, came so fast and delivery driver was lovely. Their veggie options are lovely.

Ordered the oxtail - it arrived swimming in oil. I counted 4 'pieces' of oxtail which had actually been shaved/sliced so they were extremely thin, about 5cm in width. I expect a mix of large/small chunks, not little slices. This is the second time I've had this experience so I won't be ordering from here again. It's a rip off.

The didn't bother taking my order or acknowledging I was in their shop. I left after waiting about 15 minutes to be served. Really poor.

The flavours on the Jerk Chicken burger were lovely, but unfortunately the chicken was pink (not sure if it was from the seasoning) and was hard and grizzly in some place. The chips were OK too

Dead express! Over an hour late the chicken came raw like it’s heart was still pumping and the macaroni cheese came mushy like mash potato.

Poor customer service over 2 and half hour wait won’t be ordering here again

Should have stuck with what I know. The worst Caribbean I have had, waited nearly 2 hours for my food when the expected time stated 25 - 40 minutes! Excuse well we are waiting on a driver! Change the time expectation then!! Do you know when he will be coming as been an hour and half now!! No cant give you a time! Joke, bad customer service, nothing to apologise for the wait. Food certainly wasn't worth that wait. Will stick with Ryans kitchen in kirkstall next time. Better food, wipes the floor with the customer service here and can actually offer a proper delivery service.

The food is great but the staff seem unfriendly and need customer service training. The 4 stars are for the food.

Very disappointing. Ordered on their website and their jerk chicken and rice showed seasoned rice but when it came it was just plain white rice. Ordered the large box of chicken wings but got one drumstick and one thigh?? The chicken was mediocore- lacked carribean flavours and was quite dry.

Food was spot on! Cooked fresh and taste good!

Very tasty, fresh and filling. Would recommend, £30 for 4 people including drinks.

A little expensive but very nice

Really really dissapointed to say the least. I love Caribbean food ..but unfortunately the order was bit of a mess.... Chips weren't fully cooked on one order ...then one of the polystyrene boxes were actually melted onto the one beneath it .... So my rice and chicken box was actually melted under my food ...the chicken Wasn't freshly cooked .but the rice and gravy were beautiful ....really bad for 1st time ...put me off I don't want melted polystyrene in my food thanks .

I saw a review of this on YouTube and wanted to check it out, I love Jerk Chicken. The chicken is cooked on a BBQ in front of the restaurant, the Jerk Chicken has great flavour and is even better BBQ, it isn't hot Jerk at all, in fact, I would say it is fairly mild in terms of heat, but massive in terms of flavour. The dumplings are awesome and a bargain, I ordered Jerk Chicken with Rice and Peas, faultless, big portion. My kids had a Jerk burger which was excellent and a Fried Chicken Burger, this was next level, in fact I would say this was one of the best fried chicken burgers I've ever had, stunning. This place is wonderful and I can't wait to go back.

Very friendly staff food smelt amazing and tated great too x

First time I tried it chicken wasn't cooked pink to the bone .. came a second time said to the member of staff make sure my chicken is cooked properly he started to state its cos its made on the barbecue. I said I don't care where its cooked I'm nearly a pensioner I know how to cook chicken. Just make sure it's cooked properly ... chu....I'm never going back again yup guessed right pink to the bone again .

Ordered food over 2 hours ago, still not arrived arrived, I called got told there was nothing they could do and that I just had to wait very poor service would not recommend

Very tasty and huge portions!!!

The owner really needs to review the recipe they use for their macaroni and cheese. It was absolutely vile. It had a thick layer of processed cheese on top and a mushy texture. It had a really foul taste to it and it didn’t help that it was covered in so much black pepper, that’s all you could really taste. From reading the other reviews on Google and just eat, it would appear there is a theme with the macaroni and cheese being bad. I would suggest the staff taste the macaroni and cheese and consider tweaking the recipe.

Food is gorgeous, friendly staff, very busy restaurant , good quality well worth the wait. Always have what you ask for, the quality of the meals are excellent would recommend to anyone.

Worst customer service in the world, always late and disrespectful on the phone. It's either they don't have my order or they never deliver it. I'm getting my money back

Great food great staff can,t wait till i.m in leeds to go again

Lovely staff and very tasty food

Had to wait for an order to pick up but the scents are great and the staff is good

Was the first time I've ever visited this place, that was very busy so had to wait about 10 minutes to be served but the food was 10 out of 10, would definitely visit again when in the area

Omg what a place and what food the make is amazing.. Am from Northampton and I work up in Leeds this is round the corner so convenient would recomend to any one.. Wow sooooooo nice