If (up North) in Leeds

Stopped by for lunch, staff were very friendly and attentive. Ordered the breakfast burrito and it was really tasty and filling. The coffees were also really nice. Would definitely recommend 👌🏻

It's Grim Up North. Food was good (shakshuka & the Reuben), but let down in a few areas: - Tables were unpleasantly sticky. Wondered if it was just ours, but I felt a set table next to us and it was the same. (Treat yourselves to a cloth) - Tried to order 3 items but all run out (this was around midday on a Saturday): brunch burrito, matcha latte and cinnamon swirl - We were upstairs and atmosphere was not great. Not v cosy. Music was fairly loud. Then 30 minutes in, it got TOO loud. Another table complained. They got told that it couldn't be turned down as it would reduce volume downstairs. They were told they could move away from the speaker to other corner of the room (carrying their meals). We went downstairs 2 mins later and no customers, so I'm guessing music volume was more for the benefit of the front of house staff. - Lack of attention to detail, e.g. no spoons or sugars for coffees (we went hunting for our own) In fairness the staff were v polite to us as we left. However I'd say whilst the food was good, the front of house experience made our visit less than memorable. Sticky tables are really unforgivable.

They used to be good. Not sure what’s changed. Management perhaps? Over an hour wait for food (they forgot to place our order) is just the beginning. I made the mistake booking for bottomless brunch (thought it was for regular brunch), was given menu for regular brunch and was charged for both the full bill of regular brunch we had AND £20 booking fee. Tried to contact them to raise the issue but they obviously didn’t care to have it fixed.

Food was not upto the height. Nothing extraordinary and the waiting time was more than 45 minutes though they refunded 50% to make up for it

Visitamos IF Up North un lunes por la mañana lluvioso como una fiesta de cinco amigos, disfrutando de un largo fin de semana en Leeds. No nos pre-reservamos, pero por suerte nos sentaron enseguida en una gran mesa arriba. Pedimos cafés y una variedad de platos del menú del brunch. Tanto la comida como las bebidas fueron servidas rápidamente por las camareras amables y serviciales. Todas nuestras comidas eran absolutamente deliciosos y muy generosos tamaños de porción que nos mantuvo llenos para nuestro día ocupado de compras y pasear por los mercados de Navidad! Recomiendo encarecidamente el Reuben Bennies - todos acordamos que era el mejor plato en la mesa! El café era agradable y limpio y el servicio era maravilloso. Las chicas eran sonrientes, charlatanes y claramente felices de estar allí! Es refrescante ver un gran servicio al cliente en estos días. Gracias por una experiencia fabulosa... sin duda volveremos la próxima vez que estemos en Leeds ☺️

My napkin sticks to the table and it took an hour for simple lunch to be served. Nice music though. The girl at the table next to us ordered a toast with everything but sausage and she got toast with just sausage 😂

A great place, with just good vibes. The staff are great and the quality of food and drink is amazing.

Comida encantadora, se pone muy ocupado, así que prepárate para hacer cola a ciertas horas. Personal amable. Servicio un poco lento debido y piensa que el personal adicional durante los momentos de mucho trabajo debe ser considerado. Sin duda volvería.

Excellent brunch with lots of variety on the menu. Food came quickly, friendly service and decent portion sizes. Popular so you may need to queue but it is worth the brief wait.

Entré buscando algo de cena tan recomendable como una gran relación calidad-precio. Tomamos bebidas y dos filetes de patatas fritas hechas en casa con tocino y maíz pimienta y una salsa de queso azul. 4 bebidas y 2 cafés por £ 54. 00 . Todo era de primera clase. El servicio era amable y atento, había una gran mesa con un brunch de cóctel, así que un miembro del personal estaba haciendo cóctel en la parada. Recomendaría totalmente una visita, ya que no conozco ningún otro lugar donde el solomillo filete casero arde por £ 10. 00 . Sin duda volveremos.

Excellent cafe with delicious breakfast food. We had no problem getting a table on a Sunday morning. The staff were friendly and fast and we had a great experience.

Avoid at all costs, very rude staff. Ordered us to stand outside to be seated when it was raining

The place is beautiful, I recommend visiting it, the food is good, and the service is excellent 🌸 The employee is very nice, I thank her 😘

Avoid, unless you have plenty of hours to wait to be served. A bunch of hipsters-wannabe servers. This is not a one-time experience. I have given this place plenty of opportunities, given that it is listed as one of the best coffee places in Leeds. Despite that might be true, it is not worth the wait of the service. I went in there today with my partner. We just wanted coffee, and possibly a pastry. The waiter asked us to have a seat. We waited patiently, but as in other occasions, I had to go and order from the counter. After she pretended not to see us for a couple of minutes, we asked if could order coffee, to what she said there were two tables waiting before us. Fair enough. I asked again, what the deal coffee+pastry was. She said again she didn’t know and she would tell me at the table. I understand if the place is packed and you have to wait. This was not the case. They always leave you unattended at the table for a long time, irrespective of being other tables waiting or not. We decided to leave. I highly recommend North star for coffee though. We could easily order a coffee as we got here and were treated like people. Never going back again.

Lovely food for a brunch, and such a cosy intimate location

Muy buena comida, sin embargo el servicio no es genial. Camareras antipáticas y lentas, claramente necesitan más personal en el turno, ya que simplemente no estaba funcionando

Quirky venue with plenty of character & tasty pancakes

The coffee and hot chocolate was amazing, popular spot so would recommend booking a table in advance!

I have visited this branch a couple of times before and have usually enjoyed my experience - so I decided to bring my friend here today to show her how nice it was but was left severely disappointed. It was quite a busy day and we had to queue outside for the table, once we we were seated we placed our order promptly, I was informed that the pancakes I wanted were unavailable to order so I decided not to get any food as I was really excited to try them. While our drinks came quickly, we were stuck waiting for the one vegan burrito my friend ordered for 45 minutes, nobody had checked on us despite our drinks being finished and even other people who were seated after us began receiving their food - so we decided to ask how long it would take. After that they served the food but with no apology or any acknowledgement. It seemed that they had just forgotten about it until we asked. On top of this the burrito did not taste as good as it did from when I have visited before, the beans were bland and it was definitely not worth the wait. I used to really love this place for brunch but I don’t think I will be visiting again. It is also not the first time the service has been so slow but I gave them the benefit of the doubt before. I will give 2 stars as my hot chocolate was nice and the initial server we had was friendly. I don’t like leaving a bad review especially as I loved to visit previously and I appreciate that it was a busy day but I at least expected some kind of apology or compensation :(

Very rude and condescending female staff on 19th October at4.30 pm

Very tasty coffees, mind blown by their quality. The food is very nice. gluten free and veg/ve menu available. Staffs are cool and overall worth the visit.

Reservamos y pagamos un depósito para un brunch reservando con meses de antelación para que estuviera cerrado cuando llegamos. 970822264 Reservé, y un depósito para IF en el norte el 27 / 06 / 2024 para el almuerzo para un grupo de 10 en Leeds para una despedida de soltera. Decepcionantemente llegamos en el momento de nuestra reserva solo para encontrar las ubicaciones cerradas. El número que aparece en el sitio web no fue respondido cuando intentamos llamar varias veces. El sitio web mostró que la sucursal debería haber estado abierta desde las 9 am. Fuimos a la sucursal de Call Lane y les explicamos la situación, mostrándoles nuestro correo electrónico de confirmación de la reserva, pero no pudieron acomodarnos durante una hora y nos dividiríamos en mesas de 2. Tampoco tenían conocimiento de que la otra sucursal estuviera cerrada. En general, muy decepcionante. He enviado por correo electrónico la dirección de correo electrónico de reserva con pruebas de captura de pantalla del correo electrónico de confirmación y los horarios de apertura de los sitios web - no se ha recibido respuesta.

Was really looking forward to trying the food here as we wanted to have a proper English breakfast during our stay in Leeds. Unfortunately after our orders were taken we waited well over an hour for the food and had to leave before it arrived because we ran out of time (had a flight to catch). Our server only checked in once with us after an hour had passed and was completely indifferent. Our table was also sticky and not something we coukd rest our arms on. The only reason this isn't a one star is that another girl at the front counter was much more understanding and didn't charge us for our coffees when we told them we had to go. I'm sure this place has more to offer but the chef and our server were the big let downs on this visit.

Came in today and the vibes were great, all three of the servers were really accomadating given that it was super busy

Food was amazing, becca was running round doing almost all and the place was hectic! Think they may need a few more staff :)

Visited for breakfast/brunch and was left with rather mixed feelings. This is a popular/busy venue so opted to stay and wait 10-15 minutes for a table. Was given a menu to browse whilst waiting and was seated by a lovely lady. She was running around taking orders/ seating everyone/ running food - all with a smile on her face. There was only one other server and the restaurant was busy. We were seated - waited another 10/15 minutes to order drinks - took them a while to visit the upstairs floor. After having the menu for 10 minutes whilst waiting outside - really didn’t need that much time. The table was extremely sticky - felt like you were peeling your arm off of it whenever you moved. It was clean, just seemed like whatever spray is being used needs to be replaced. Ordered two hot drinks and some water and ordered our food. Hot drinks came and we assumed the water would come up after - it didn’t. Food took about 50 minutes, in which time we had finished our drinks and no one had checked in. So when food came we asked for water and some sauce. The sriracha bottle that was delivered was dirty - dried and hardened sauce running down it. The water eventually arrived too. My meal was really good and nicely presented. However, paid an extra 3/4 quid for two barely grilled pieces of limp halloumi and half of my companion’s breakfast wrap was missing salsa. The drinks were also good when we had them and the coffee was really nice. Clearly really busy - two tables sat dirty right next to us for over an hour, piled up. People sat with dirty plates in front of them for 45+ minutes until they decided to leave. One toilet, up stairs and water on the floor. The entire thing was just subpar - the waitress was great but clearly needed another member on the floor. Seemed like one person was left to do everything and it really showed in the service as one person cannot be doing everything. It’s unfortunate as I enjoyed my food and my drink - the overall experience was just not great.

Banging breakfast, nice little place, and well priced too. Definitely stop by if you're in the area!

Banging coffee, one of the best I’ve had in Leeds.

Service was slow, it took 30mins to serve despite 3 of us ordering the same dish, English breakfast! Restaurant was not well kept, tables were dirty. Food was a let down, not sure what went wrong with this place, used to be a really nice place for breakfast in Leeds.

This was our first visit and we were slightly surprised to be told that it could be up to 30 minutes for food, but we said that was okay, at that time, when we arrived there were only four tables with people sitting on them and 4 team members on the floor. We were told there was a table for 4 available upstairs, so off we went. The table was all sticky and had not been cleaned properly and our napkins were stuck to the table. The napkins and cutlery were of inferior quality, napkins, as thin as you could get, cutlery so light that you could have bent it in half easily. A team member came and took our drinks order along with water. The drinks arrived along with the water, our server apologised that they only had half-pint glasses for the water, not great. Our breakfasts arrived and they all looked great, the sausages were excellent, the bacon was slightly overcooked and the sourdough toast crust was particularly hard and with the poor cutlery, I decided to leave all of mine rather than trying to cut through it. Our server asked if we required sauces, and we asked for Ketchup & HP if they had them. The ketchup arrived along with an HP bottle and OMG the top of the HP bottle was appalling and had not been cleaned. I got up and went to a stand where our server grabbed the sauces, only to find that the second bottle was the same. Overall the food was good, it’s just the basics that need some work.

Definitely got my moneys worth lovely location speedy service and the food was beaut

Really good brunch options for veggies and vegans. Sat outside which was lovely in the sun

Cute little cafe and great breakfast. Lovely service and very affordable.

Excellent food, great service and chilled out environment. Waitress was considerate, gave good advice and was flexible with options.

Very relaxed place with great food. Portions are generous and the gluten free eggs benedict was fab.

We went for breakfast I got breakfast burrito which was very nice and my daughter got pancakes and bacon and one was a little burnt (see pic) also £10.50 is expensive and orange juice I got I saw the girl pouring out of a carton and at £3 would expect fresh

Came here for breakfast, tried to come on a previous occasion around lunch time and the line to get a seat was so long we didn't go. But now I wish I'd of waited, 10am there was no que, straight to a table, lovely service and tried our favourite breakfast, the classic Eggs Benedict. It was bang on 👌 also had a couple of caramel lattes and also one of the best I've had. I would highly recommend coming here for breakfast or lunch 😋

Had a lovely experience here. Was greeted by a lovely, warm smile and catered for really nicely. The food was lovely, and the mocha was probably the best I’ve ever had. Lovely vibes, would absolutely reccomend.

The vegan breakfast burrito makes me unbelievably happy!!

Great coffee and great staff. Hospitable, engaging and a great place for a bite to eat 💚👊🏽✨

First time visiting here and the impressions were disappointing as the service was lacklustre and non existent. Not one member of staff looked like they wanted to be there or made you feel welcome. When we first arrived it wasn’t busy yet there were empty tables full of dirty plates and cups that the staff didn’t rush to clear. Once we had been seated, we waited about 15-20 minutes and still no-one had come to take our order and had to go up to the counter to do this. It was evident that hot drinks were being made and left on the counter and not taken to the tables quick enough. As it got busier, the staff didn’t rush to clear empty tables and get people seated and more people were having to go up to the counter to ask to be served. The only saving grace was the food so hats off to the chefs. Not somewhere I would rush back unless they sort the service out.

Highly recommend! They have different options between wraps and full-meal sweet and savoury. Ordered the Turkish egg and it was very nice :)

Great food, coffee, and service! Let down by a sticky table and uncomfortable foldable chair

Very disappointed on our first visit, service was slow but maybe because we were upstairs?..Coffee wasn’t too hot, breakfast pancakes were terrible, like overbaked cake slices, I managed one and a bit of 3, I ordered them with nutella cinder toffee and chocolate sauce, they came with nutella, strawberries and nuts, but as both plates came together I didn’t send it back as both meals came together and didn’t want to wait. The other portion had bacon and maple syrup but had to ask for more syrup as the ‘cake’ soaked it all up. The waiter apologised and refunded some of the bill but this didn’t really make the eating experience any better.

Brilliant spot for an afternoon coffee. Always a lovely atmosphere and the staff are so friendly. Not to mention the coffee is always perfect.

After being recommended on several occasions I visited on my lunch break and all I can say is WOW! The food was great! The service was great! I will definitely be returning and recommending IF .. to friends and family.

Horrible atmosphere, shocking “customer service”, below average overpriced food. Waiter told us we would have to wait 15 minutes before taking our food order but was waiting an hour they never checked on us we had to go out and ask, was an absolute nightmare! Not worth £35 for two breakfasts. Avoid this place!

Come here all the time - great food and fun vibes :)

Stopped by for a bite to eat earlier today and had a great experience. I’ve previously visited the other IF store and was met with the same excellent service I’ve come to love from them. I was seated swiftly, directed through the changed menu and made to feel very comfortable with my waiter Alex. The food was impeccable as always and very good value for money. Amazing place with amazing food as always, will be returning.

Wonderful staff! Great atmosphere

Came in with a group of 5 and was told it would be an hour wait from Alex. We offered to split our group into a table of 2 and 3 and he rolled his eyes, clearly not wanting us there. We left and came back later when it was less busy and he refused to even speak to our group and rolled his eyes yet again when I asked where we would be seated. Walked out of the restaurant and spoke with someone on the way out who claimed to be management, who didn’t seem to care. Service is important, remember that when doing business. Alex is unprofessional!

Lovely breakfast. I had the full Yorkshire and I can highly recommend this cafe 👌

I had the absolute best time here! The vibes were immaculate and the food is even better - order the brunch burrito if you come! A guy called Alex served us and he was soo lovely, so refreshing to go somewhere that has great food, drinks AND service, we will definitely be back!!

Lovely staff, stunning location

We've been to all the other IF branches in Leeds which we've enjoyed but really didn't like this branch. The staff came across like they just couldn't be bothered. The service was extremely slow, they forgot our drinks order. They made out like it was a real hassle seating us but there were 2 empty tables next to us for the whole time we were there. The venue itself is a bit dingy and full of cobwebs. The food however was up to the usual IF standard.

We waited a while to be seated, and the table we sat at wasn’t cleaned as promised. We then waited another 20 minutes for anyone to come to us, so went to the till to find out if you order there, to then be instructed to wait at the table quite rudely. Proceeded to order but had to wait another 15 minutes until drinks came. We’d nearly been there an hour before food came and were not checked on the entire time. Completely understand lunch time is busy, but there was one waitress very clearly unhappy, pretty rude to speak to and looked to be leaving the other to deal with everything independently. This waitress took 10% off the bill without us requesting, which I do appreciate. Do not go here if you’ve only got an hour lunch! Very disappointed after hearing good reviews, especially because we were with an important work contact.

We chose to eat out instead of having breakfast at our hotel, and came across If Up North. The building and design is modern and fresh and the menu seemed to have a good choice of options for breakfast. However, the staff were very slow to acknowledge that we were waiting for a table, despite them clearing a table in front of us. Once seated the staff were nice and polite, but were very slow to take our order, despite there being three members of staff and there not being that many customers. There was also a member of staff having a cigerette break right next to the outside seating area, which was disappointing. It then took 20 minutes for our coffees to arrive and 30 minutes for our food to arrive. When the food did arrive it was a good full English and the price was ok if not a bit on the expensive side. Overall, the cafe was ok, but slow service made it a bit below par.

Waited for 5 mins to be seated. Waitress came out a couple times and ignored us.

Overall this was such an odd experience! We ordered some coffees which took about 25 minutes to be made (bearing mind this was 3 simple iced lattes the time it took was not justifiable). Then we waited another hour for our food, when it arrived 2 of the dishes were incorrect and the server who delivered the food was very confused when we told him what we had ordered, stating that they had run out of it and that we needed to pick something else (we weren’t told anything when ordering and they had the hour it took for the food to come to correct this!). We settled with having the incorrect food to save time but after finishing the meal my friend decided to order some extra chips. We then waited another 30 minutes for just 1 portion of chips! The staff were very apologetic but frankly there were so many of them working it was hard to understand why the service they delivered was such a mess. I would NOT recommend

they’ve got a very welcoming staff. take a while to be seated (i come at 3pm). probably should’ve ordered a flat white instead of dirty chai and spanish latte, I didn’t know it’ll be that sweet

If hungry eat somewhere else. Pancakes where as rubbery as an old tire. Good was mostly cold. Coffee was fine.

Firstly, the high point - the food was good once we finally received it. However, the service was horrendously slow. We waited outside for roughly 30 minutes for a table. Staff were very unenthusiastic. After having been sat upstairs for 15 minutes without service, we found out staff refused to do table service for the upstairs tables as they cannot be bothered so we had to go downstairs to order our food. We had to then wait another 40/50 minutes for our food. My iced matcha was incredibly grainy and off-putting to drink that I ended up not being able to drink. I had ordered the loaded fries but substituted the bacon with the vegan bacon option. However, they didn't have any vegan bacon so a server came to ask if I wanted regular bacon instead. This felt like an incredibly daft question as if I'd been able to eat bacon, id not have had it substituted in the first place. On the way out, there was spilt coffee on the stairs that had not been cleaned up which could have been a serious trip hazard. Overall, an incredibly unpleasant experience for what was supposed to be a nice brunch out.

Always wanted to try the food here and it did not disappoint. I had the full English which was amazing! There was a bit of a wait for food but the service was lovely! 10/10!

so disappointing despite many good reviews- the service is incredibly slow and poor, not friendly or attentive at all. we waited 30 mins for our order to be taken and over an hour for food after that. the brunch was nice but nothing better than standard. i would highly recommended against coming here, extremely poor.

Excellent food and lovely atmosphere but the staff are absolutely top. Made sure to take their names to embarrass them in a shout out. Big up Henry, Beth, Becca and Sassy!

Visited this lovely place while working in Leeds this week. Wonderful and welcoming staff and a great atmosphere. I just had a coffee, but I will definitely be back to eat there soon as well. Highly recommended! ☕️

lovely food, couldn't recommend enough for a brunch, special thanks to Becca, Henry and sassy for being so pleasant and enjoyable

Honestly one of the best experiences in a cafe I've ever had. The breakfast (eggs benedict) was just frankly delicious, and, for the price, well worth it. I would really recommend coming here for the great atmosphere, friendly staff, and the overall lovely experience it offers!!

Disappointing. I heard such good things about this place and was so excited to come for brunch with my friends but the experience kept getting worse. Two of us ordered flavoured iced coffees that turned out to be 50% syrup and 30% water, completely ruining the taste. My other friend ordered an iced chai which after paying for it they didn’t have so had to join in on the sugar rush. For my main I had the classic eggs benedict which were meant to come with hollandaise sauce that instead was swapped for a bucket of butter drenching the sourdough, i would have rather they told me about them running out of it. Most heartbreaking thing however was the poached eggs being overcooked and not runny as you would expect, making this the dullest brunch I’ve ever had. My friend also ordered a veggie breakfast which literally looked like any other spoons breakfast so I really don’t understand the hype behind it. It’s a very cute and aesthetic spot and to be fair the staff seemed really nice but to top it all off even the toilet was fully blocked…

Really good food tried the Turkish eggs and the pancakes all was delicious, also tried the smoothie it was nice. Good atmosphere

I couldn’t believe this was the same place i used to visit. It smelt like a greasy cafe, the service, although friendly, was slow. The americano was vile, the turmeric drink had an overwhelming amount of cinnamon on that i nearly joked, and the place was filthy, tired and worn. With cutlery on the floor near the toilet that had just been left there. No cake- what’s that about?

Strawberry and cream frappe taste like nesquik with no flavour. Food was burnt and not suitable for a vegan or halal diet

lovely food! service was very slow on the day we went though and they forgot a bunch of stuff unfortunately :(

Over an hour wait for breakfast, ridiculous. Coffee machine not working. Table was dirty too.

Booked as birthday boy liked beer and they advertised this on bottomless brunch but got there and non on d4aft only larger then run out half way through. Also didn't have cocktails advertised. Nor impressed. Would not recommend and would not go again

went here for breakfast today and ordered drinks that we had to ask for twice before they turned up (even after a staff member had given the tables around us their drinks and not noticed us sat without drinks), they ended up arriving over half an hour after ordering them while we were in the middle of eating our food, which was turkish eggs which were really good, just a shame about the drinks. the staff member who served us refunded the drinks without asking which redeemed it slightly. since reading recent reviews it looks like delays are quite a problem here. they had no matcha or chai which is disappointing, and some music would've also been nice upstairs for a bit more atmosphere.

We booked for 3 of us mid morning on a Sunday, there were a few other tables in but was no where near full and plenty of staff working. We ordered our drinks and food, one drink was wrong when it arrived but easily rectified. My food then came an hour later, the eggs were cold and over done which is a shame as it would’ve been nice otherwise! One of my friends food then came around 10 minutes later, this was wrong and had to be sent back. Both other dishes then arrived about 15/20 minutes later (id already eaten). They asked for salt and pepper to be told they didn’t have any?? Which we found BIZARRE surely this is a basic? The beef brisket on the rueben was tasty but overall we were massively disappointed, they did knock everything off the bill but there wasn’t any explanation as to what was going on the whole time we were there. Such a shame as I’ve heard great things about the call lane branch but wish I’d have looked at reviews for east parade before we went as it seems the slow food isn’t uncommon!

Always enjoy calling and not here. The food is beautiful, always fresh and tasty and the latte's are great. Most of the times I've been there might be a slight warning time but it's definitely worth it. There is also plenty of outside seating. The service is great with very friendly and helpful staff. The place itself is very clean and tidy with the tables regularly cleared and cleaned. I got recommended this place a few years ago and have made many visits since. It's definitely one of my favourite coffee shops. They use quality coffee beans. The small shop at the Kirkgate market is worth trying also. Always friendly staff there too.

I think they were having a bad day when we visited. Every table we were sat next to, no exaggeration, had their meal either fully comped or partially. The table next to us were served mouldy bread. The food took 50 mins to arrive. When it did it was cold and the ingredients used in the dishes did not match what was stated on the menu. Also we had to ask 3 times for tap water, from first time of asking to it arriving was about 40 mins. I went to order 4 items for our table and 2 of them were not available, which we were not informed of whilst we were choosing. Truly a depressing experience, especially as we are here for a lovely weekend and took a long time deliberating over where to go for a nice brunch. Our hopes were high. I would, and will, tell people to definitely avoid this establishment. It left a bad taste in our mouth (both literally and figuratively) for our morning in lovely Leeds. For a modest brunch and 2 coffees £38+ is outrageous. Especially given the quality and experience. Avoid.

Not sure what's happened to this lovely place. It used to be a genuinely nice cafe with really good food but it's just fallen off the cliff. Went in today and they said that they'd stopped doing cakes and pastries. Got a cheesecake off their menu and it was completely flavourless with the most basic strawberry ice-cream topping. Had a similar experience at their other establishment on East Parade where our brunch of very basic pancakes was served 50 minutes late. Not sure if it's been taken over by another company and being expanded but it's really sad to see standards slip.

Lovely staff who go the extra mile 🎧

Visited East Parade for bottomless brunch and it was the worst bottomless I’ve ever done. Staff had a great time talking to each other by the looks of it, but the service was pitiful. They gave us a bottle of Prosecco on arrival but no glasses, finally managed to grab someone for glasses. We waited an hour and fifteen minutes for our food (90 min brunch slot), and we then had to try to collar someone so we could have some cutlery. We only managed to flag a member of staff down twice so we only managed to get 2 cocktails. Really disappointing experience, won’t be returning.

A busy restaurant with a satisfactory service and quality of food.

A very trendy place which attracts lots of people. But you can get a seat if you turn up early. Although it was a delay with our food, staff were very helpful and friendly x Food is delicious and you have plenty of options to choose from 👍🏻

Lovely place for brunch / lunch. Friendly staff. Lots of seating. Reasonably priced; eggs Royale and a cup of tea was £15. Some good veggie options, veggie breakfast, avocado toast, veggie burrito.

A popular spot for brunch with alright food. However the poor quality of service which occurs every single visit is what makes me choose elsewhere. The server's don't even try to give good customer service.

My first time here today and the food was amazing…thanks to the chef! however, had to wait very long for it … even 15 minutes for tap water . lol. not sure if the waitress with red hair was in a bad mood or that’s just her character but felt quite uncomfortable with that negative attitude. slamming the food on the table and ignoring us when we needed assistance. Yikes.

Biscoff and berry pancakes were lovely but the breakfast sandwiches were unfortunately not. Bacon was dry and sausage sandwich was chewy and honestly not worth £6. We came on Valentine’s day and this may be why the wait was 2 HOURS. We were given a 20% discount because of this, but it is still unacceptable to be this unprepared. Also the floors were dirty and there was no toilet paper. Staff was very friendly however one took 3 🍃 smoke breaks while we were waiting.

Lovely staff! Loved my dirty chai and they have plug sockets.

When the food arrived it was lovely but the service was terribly slow and staff disinterested. The rolling of eyes by staff was noticed when I had to chase the food having waited 40mins and finished the drinks. It wasn't busy either and they turned a table of 3 away as they couldn't be bothered to move some chairs

Tried to go in staff were miserable despite empty tables made us wait outside for ages and did not acknowledge us saw people Inside complaining that they had been waiting so we left.

I’m not usually a karen but the service was the most chaotic i have ever experienced. Loads of things forgotten, had to ask for missing things at least 3 times, then eventually got told the kitchen was shut when my friend was waiting on chips, they didn’t seem apologetic. When we tried to talk to them about it they seemed victimised as they blamed the fact they “weren’t meant to open today”. We got refunded the food but i feel like they shouldn’t have told us the problems with the management and should’ve just apologised. Food and atmosphere was lovely though except for the miscommunication between the staff.

Very busy spot for a reason. Ordered the chorizo and bean burrito and the bacon and maple syrup pancakes. Burrito was absolutely delicious, one of the best breakfast items I’ve ever had. Pancakes were very good too

A small cafe with a nice interior and lively atmosphere. It was let down by very slow service for 2 drinks. Not sure if they do table service but I eventually ordered and paid at the counter. Staff seemed indifferent. After a long wait, one drink arrived but it took another 10 minutes for the other one, which was very disappointing. Having some pastries/cakes on the menu would be a great addition alongside the hot drinks.

Inappropriate operating model for the demand. No booking available for certain groups sizes / times. Your only option is to “just turn up” and hope they have space. Told each occasion to wait some arbitrary amount of time outside in the rain (of which may or may not come to pass there is actually space after said time has elapsed). No canopy outside to shelter from the weather (as per all the other businesses on the street, I might add), and no waiting area inside. No system to log your name in queue order so it’s not even possible to wait in another venue until a table is free - you could come back 30 mins later and another 10 people have turned up to wait since so you are back to square one. This has now happened 3 times which is past the point where I would ever bother again in future. In other words; given the venue’s local popularity it’s highly likely you’ll go and not actually be able to go, and you’ll have completely wasted your journey and time. I would suggest the people responsible for the existing incompetent management are fired and replaced with those able to design and implement an appropriate operating model for a busy establishment with a reputation for quality food / coffee. If you’re getting 1 star reviews from people who are only trying to be a customer, then your business model is garbage.

Such a shame to write this review. Me and the boyf couldn’t wait to visit in Leeds last May, and it was fair to say the coffee was legit the best coffee. Further on down the year, I bought a subscription for my partner as a present. The order was 16 days late, the order was nothing like the photos on the website, the drinks had no end by date so within a week was gone off. Customer service has been non existent. I’ve emailed twice, I’ve contacted them via text and instagram and NO REPLY. Such a shame like I said but i don’t think they care about their customers. I’ve requested to cancel my monthly subscription because that’s usually late and I don’t suppose a company like this in general.

Dived in for bacon breakfast rolls, superb.

Lovely atmosphere, location, and service. Food and coffee came quick. Couldnt recommend this place more.

Lovely little brunch spot with a great food and drinks menu.

롤 브리또 샌드위치와 달달한 팬케이크 시켜서 먹었습니다. 예약을 하지 않아서 30분 정도 기다렸어요. 맛은 좋았지맘 서비스는 훌륭하지는 않았습니다.ㅎ 메뉴를 고르고 한참을 기다렸어요.. :( 분명 본거 같은데 다른 것을 하면서 춤을 추며 룰류랼랴 추춤며 놀더라그영 그래뎌 한븐은 먹을맘햠 도장깨기 츄쵼 버녁이 안되기룰바려용