Based on 98 opinions finded in 2 websites
Based on 98 opinions finded in 2 websites
Nº 5067 in 7028 in City of London, Westminster
Nº 125 of 163 Other international cuisines in City of London, Westminster
Opinions
I was in holidays in London , and for a guy who never tried Jamaican food , having my first one here in London (city which is known for his big Jamaican influence) it did not disappoint me . It was delicious ! No more words needed Thanks 🫡
Scotty L . 2024-08-15
MORE AT TripAdvisor
Me and my friend decided to dine at Joyce’s for some lunch, we ordered chicken as a starter. To our surprise the waitress picked up the chicken from a heater. The chicken was dry and flavourless. As mains we ordered the oxtail it was described as a rich delicious meal. Once we started eating, to our disappointment the oxtail itself was mostly bone, with bare minimum meat and minimal amount of food on the plate.
Harley C . 2024-07-28
MORE AT TripAdvisor
A great shame. We had heard good things about Joyce’s and arrived about 6pm hoping to eat dinner and get to the theatre for 7.30pm. It was immediately obvious that they were short staffed and the young lady front of house was doing her best but the slow service meant that we didn’t get our order until just before 7pm. I would say that the food was good and the service made up for the delay. The front of house young offered to remove the service charge but we paid in recognition of her commitment to ensure everyone waiting for their order was eventually catered for.
ramnorman . 2024-05-03
MORE AT TripAdvisor
Jerk chicken is amazing. Very filling and great portions. Cooked with love. 100% recommend. I buy from here regular. Xx
Bradley Archer . 2024-03-13
MORE AT TripAdvisor
This stunning restaurant was recommended to us just prior to our visit. When we got there (I stopped for a cig before going in), an employer came out and spoke to my sister and I. We felt absolutely welcome, they were all so kind. We had some brilliant suggestions once inside and ordered a couple meals and extras so we could try a bit of everything. Portions were huge, enough to stuff our face after a long day and take some home! The food was gorgeous, cooked to perfection and what I imagine to be absolutely authentic! Great flavours and everything complimented everything ha! If you want to feel at home whilst enjoying good food, this is your place to go. If I lived in London I would be a regular. Great hospitality and customer service.
KAT . 2024-03-13
MORE AT TripAdvisor
Unfortunately we will not be going back and I suggest that no one else bothers either. The place was quiet and now I know why. Downstairs in the kitchen the food was left on the side in Tupperware next to the microwave, so I can’t tell you whether or not the food was fresh or just reheated. The food was average, not a lot of flavour. But the main reason I have taken the time to give this score and write this was because of the service. Or lack of. The service was so terrible, the one waitress that was working wasn’t aware of the two tables she had in the restaurant and had her back to us the whole time. At the end I asked to take off the service charge (which I NEVER do), and she outright refused, and questioned why. To which I politely replied that we didn’t want to pay, and we’re not obliged to pay it. She refused to take it off and we ended up having to pay the service charge. 1. If the restaurant relies on service charge to pay their staff then they need to include that in the price of the food. 2. If the service was decent then I would have been happy to pay it and leave it at that. She then became incredibly rude towards us, and acted as if she didn’t understand, when she very much did. Absolutely shocking service and below average food. Very disappointing, I’ll be recommending that everyone stay away from here, save your money and support better, kinder small businesses
Emma H . 2024-03-11
MORE AT TripAdvisor
Came here for a catch up with a friend for my birthday. We ordered Chicken Roti each and a Mac & Cheese, Plantain and Coleslaw to share. The Roti was really tasty and a decent size, gravy not too runny and the chicken was seasoned well enough to really taste the flavours. The Mac & Cheese was absolutely out of this world - creamy and contained sweet red peppers. Now to the Plantain - we felt the portion was a bit stingy for 2 people as we had ordered 2 portions. The plantain was dry and chewy, as if it had been kept under a warmer. The coleslaw, although really tasty was tiny (half a ramekin size). I did enjoy the Pineapple Punch, which came in a plastic bottle so you could take it away if you didn’t finish it with your meal. The atmosphere wasn’t great for a Saturday evening. We didn’t use the toilet so can’t comment on the state of that but the smell of weed from the kitchen was really strong. Maybe they were trying to build our appetite?
Emma L . 2024-03-03
MORE AT TripAdvisor
I visited the restaurant this week. I was disappointed with the lack of choice on the lunch time menu. There were no fries ( regular), no sour juice. Decor brighter. Let’s talk about the toilet. DISGUSTING!!! Prince you need to do something, the downstairs toilet and kitchen needs an upgrade to match upstairs.
Pat D . 2024-02-18
MORE AT TripAdvisor
I made the mistake of turning up at JJJ's at lunchtime to order a takeaway. They were still cooking the food for the day despite being open for business. I ordered brown stew chicken & rice and peas, but had to settle for plain rice instead because the rice and peas wasn't ready. For some reason I didn't get a small salad with my meal and the food was actually really horrible. The brown stew didn't contain any vegetables and was under a thick layer of tasteless oil, so I assume they added a lot of extra oil to 'heat up' the food. The chicken was really stringy, hard to chew, and it was more carcass than meat. The portions were small and only half filled the containers. But most of all it had absolutely zero flavour as if they forgot to season it, and tasted like it was leftover food from a previous day. It definitely was not fresh and definitely was not worth £13.50. It tasted so bad I ended up throwing it in the bin. I've been coming to this restaurant for years, throughout the many name changes and rivalries with other restaurants. I've never seen the food so bad before. This was the worst Caribbean takeaway I've ever had. They should have just been honest with me and told me to come back when the fresh food was ready, instead of giving me nasty old tasting slapdash. I will not be back to waste my money here again. What a shame.
Missgotty . 2024-01-10
MORE AT TripAdvisor
We popped in here for a quick dinner, the ackee and saltfish were beautiful. The service was brilliant! I did manage to get the fishbone situation sorted with a big marshmallow two minutes after paying up. Not often do you find a local authentic jerk place. I definitely will come back here soon on my next London trip. Sam
Sam K . 2023-11-28
MORE AT TripAdvisor
This spot is a hidden gem. I’m usually very sceptical about the quality and authenticity of Afro Caribbean food places but this place absolutely delivered. Tried the Curry goat, jerk chicken and peppered steak. Staff were super nice and friendly too!
Timi O . 2023-05-29
MORE AT TripAdvisor
I’m am normally a fan of this establishment! However on the 18th March at approximately 7:45pm. I order two meals. Jerk Chicken and Curry Goat rice and peas. Sometimes I order 3 meals to eat later. I was very disappointed with the curried goat….. first issue was they put potatoes in the curried goat. This is not how it should be made! Jamaican when cooking may add potato because they don’t have enough meat in the pot. if you’re paying for food there shouldn’t be any potatoes in it! I hate potato. The sauce/grave was very watery. It’s like they added water to the sauce to make it stretch. Normally this is acceptable if your mother is cooking pot but it need to be cooked into the sauce. My family is Jamaican so I expect the food to taste the seasoning…. It was tasteless and watery. Needed more chillies. Finally the rice was okay as but I found some burnt bits in. I didn’t enjoy eating this meal! Let’s hope the Jerk Chicken taste better.
Anderson-SmithMr . 2023-03-18
MORE AT TripAdvisor
Clean and tidy establishment, serving fabulous authentic food with a smile. I had the Curry Goat with rice and peas, which was excellent, the most tender and succulent meat I've had in a long time.
Paul B . 2023-03-07
MORE AT TripAdvisor
The most unauthentic disgraceful excuse of Jamaican food I have ever seen, if you want authentic Jamaican food STAY AWAY FROM HERE
WinstonGarret . 2022-11-08
MORE AT TripAdvisor
I just wanted to say a massive thank you to Joyce's Jerk Joint that kindly did a last minute massive order for an in office lunch. The Patties and Saltfish dumplings went down a storm. The team at Joyce's were incredibly helpful and accommodating. The feedback from staff was great and everyone enjoyed the welcome change from the usual baguettes. Thanks Joyce!
Extraordinary761289 . 2022-10-25
MORE AT TripAdvisor
You can definitely not go wrong if you are looking for authentic Carribean cuisine. I have been a number of times with family friends and also l have had a take away. I was so impressed with the food that l used them to do all the catering for my granddaughters christening. Even if you don’t like Guinness l don’t but the Guinness punch is the best. Believe l have tried loads. The setting is homily which enables friends to chat and be heard. When it comes to Carribean cruise this the place to go.
TravelQueen61 . 2022-10-24
MORE AT TripAdvisor
Quality of food was not the best plus one of the chicken dishes tasted more like duck- and looked like it also. Service was lazy, had to call the man over numerous times. Good decor however! Overall extremely disappointing! Below the photo of two pieces of meat, both of which are supposedly chicken! Number 1 is definitely chicken, number 2 tasted more like duck.
vickiannm2019 . 2022-07-26
MORE AT TripAdvisor
Looking for Jerk City after shopping, I found Joyce's. I thought I was in luck for some well needed energy for me and my granddaughter (who loves chicken soup). I was really disappointed when the soup arrived, one piece of potatoe, one piece of yam, one small piece of chicken bone, one spinner :( and a whole lot of water. I asked for some veg in the soup but was told it only contains carrots, that had been cut up small 🤥. There was a small piece of carrot. The ginger beer was good and the fried dumpling was a good size for £1.50. No high chair for children, no atmosphere and we will not be returning. I think it's for tourist that do not know any better/different.
lorettasG1876KB . 2022-06-19
MORE AT TripAdvisor
Joyce's Jerk joint is a little gem based in Wardour Street A great place to escape the hustle & bustle of busy Oxford Street. I arrived for lunch with my Daughter, we were warmly greeted we perused the menu whilst listening to the sounds of...
paular719 . 2021-11-23
MORE AT TripAdvisor
What a beautiful meal! I have the Curry Goat (which was absolutely fantastic!!) And a jerk dumpling (these were being made as we ordered so we saved these for the end of our meal!) And my sister had the jerk chicken. Neither of us could...
Beastwood5 . 2021-11-14
MORE AT TripAdvisor
Food is ok but sadly let down by very poor customer service as servicers were young and inexperienced. The management must train up staff. We ask twice for our used plates to be removed informed that they don't until customer leaves. We had to endure...
545sylviaj . 2021-11-06
MORE AT TripAdvisor
Nicely central located however many options on the menu not available. Young lady who served us was not very attentive and it felt like us entering the restaurant had interfered with her mobile phone time! Food is okay, not the best or worst Caribbean food...
MissSN2 . 2020-03-08
MORE AT TripAdvisor
Having read the reviews we needed to be in town so we decided to check it out. A definite lovely find. Staff and what appears to be local customers very friendly. wonderful music in the background which of course brings a great atmosphere. Portion size...
Jazzy61 . 2020-01-03
MORE AT TripAdvisor
We were walking around and happened upon this restaurant, so glad we did. The food was so delicious and good portions and the staff were so helpful and friendly. They helped us chose what to have and it was extremely tasty with the meat just...
355JulieR . 2019-06-21
MORE AT TripAdvisor
The food was the delicious and the service was outstanding. Can’t wait to return. The jerk chicken was superb and my partner had the oxtail which was a amazing! 👍
Dominic B . 2019-06-09
MORE AT TripAdvisor
How can a jerk chicken place have no jerk chicken. Sometimes a whole in the wall place blows your mind, this just blew. Really disappointed and the sugar on top was when someone who came in after us got their food first and it was...
Ivylee_demaris . 2019-06-02
MORE AT TripAdvisor
The goat curry was outstanding, very large portion and not exceedingly spicy. The meat was so tender. I had the guiness punch which went well with this. Will be visiting again.
Reblm . 2019-05-31
MORE AT TripAdvisor
Love West Indian food and been passing this place for many years, I wanted to avoid some of the new food establishments in soho so decided to give Joyce’s a go. I went for curried goat with rice and peas and a side plate of...
guvnor1 . 2019-05-24
MORE AT TripAdvisor
Gutted to recently find the newly named Joyce’s carribean restaurant closed down, have been coming to this restaurant since it first opened when it was then called Mr Jerk! We are so upset to find the restaurant closed ;( will you be re opening? The...
Jojolys . 2018-10-01
MORE AT TripAdvisor
I usually come to this place as many of friends are Muslim and their food is halal. The staff are friendly and the food tasty, however, they need to make the ambience less cafe and more Caribbean restaurant with a decor that reflects that fact....
SJDWhyte . 2018-06-21
MORE AT TripAdvisor
I’ve recently been on a Caribbean food kick and this place hit the spot. The service was amazing and the food was absolutely flavorful. They didn’t have much for a beer selection, but he pointed me towards a convenience store and told me I could...
classymoose . 2018-06-11
MORE AT TripAdvisor
Cada vez que estoy en la ciudad, tengo muchas ganas de comer algo en Mr. Jerk (189 Wardour Street). No me decepcionó nuevamente anoche cuando mi amigo y yo comimos antes del teatro. Él no había comido comida caribeña antes y pidió pollo, arroz y guisantes Jerk y estaba totalmente lleno después de la porción generosa. Tuve mi favorito de guiso de pollo, arroz y guisantes, que era ligeramente condimentada (ya que no me gusta mucho la comida picante). La salsa espesa también es deliciosa y todo sabe casero y sin pretensiones a diferencia de muchos restaurantes ... solo mantenerlo real allí. El personal es amable y servicial (como para sugerir lo que mi amigo podría comer) y los precios son muy razonables, ya que pagaría mucho más por menos en los restaurantes más de moda. En general, nunca me falla.
Destinyboo . 2017-11-10
MORE AT TripAdvisor
Didn't really feel welcome at all. The member of staff who took our order took far too long to acknowledge us standing in front of him. All that was needed was eye contact and an "I'll be with you in a moment" would have sufficed....
Deeda81 . 2017-05-08
MORE AT TripAdvisor
Have eaten here over 10 years and unfortunately today was disappointing. Took a while to get recognition that we were waiting to be served, then when we started to order didn't have what we wanted; no patties, no fried chicken, no festivals, no roti. And...
Ms_D_81 . 2017-05-06
MORE AT TripAdvisor
Epic as all ways...Great food and friendly service.Great balance of flavours with the right amount of heat. Guinness punch great addition to meal. Thanks guys ur an institution around here. Excellent.
Philip N . 2017-01-29
MORE AT TripAdvisor
It always happens when ever I know I'm going to soho, I know I not cooking that night.
Jackel35 . 2017-01-17
MORE AT TripAdvisor
No había estado aquí durante mucho tiempo.
mwrivs . 2016-06-29
MORE AT TripAdvisor
Personal bastante desinteresado.
jasonj777 . 2016-06-27
MORE AT TripAdvisor
Yo estaba realmente hambriento y no sabíamos qué conseguir para el almuerzo y luego vimos este lugar. Decidí probar ya que no hay otra oportunidad. Fue realmente bueno, pero de algo de acostumbrarse.
Ardo89 . 2016-06-27
MORE AT TripAdvisor
Use to go here regularly when I worked in central but this time was worse than the last, no punch at all they ran ok, place our order and we always have a fried dumpling and some plantain, oh they run out of this as well (how hard is it to make dumpling) really anyway the jerk sauce was like a BBQ sauce with scotch bonnet flavour and the brown stew chicken was dry.
CocoBaileys . 2016-06-15
MORE AT TripAdvisor
Great food popped in just by chance also bumped into a celebrity as well the food is hearty and does deliver the element of food that touches the heart... thank Q and can not wait to be back...
Penellope . 2016-06-07
MORE AT TripAdvisor
Walked past here one lunchtime on my way back to the office and called in on the off chance. Service was friendly. They were offering lunch specials for £7 - which included meat, rice, plantain and a drink. I chose the chicken curry and rice. The chicken was very tender (on the bone), the sauce was tasty but perhaps a little oily (for my taste). Rice and peas was good. Plantain was a bit soggy by the time I got it back to work, but probably to be expected.They offer takeaway on Just Eat. Lots of options on the menu from fish, oxtail, brown stew, jerk etc etc. Will definitely revisit and try other options.
Shiraz64 . 2016-05-23
MORE AT TripAdvisor
I always visit jerk city when I to on a trip to London, I have been there several times now, and each time I have found the quality of food to be second to none.The staff and management are all friendly the atmosphere is relaxed, and above all the food is top class. Recommend for eating there at any time that they are open. I will definitely return
goodgrubguide . 2016-04-21
MORE AT TripAdvisor
Had lunch here with a friend and the food was pretty good. Jerk chicken and salt fish were both pretty good but the plantain side could have been a bit more generous. nice to find somewhere authentic and not part of a chain in the area. Recommended
chris c . 2016-02-09
MORE AT TripAdvisor
Went here for lunch at work. And ordered jerk chicken, must say the food was brilliant, will definitely be returning here. Keep up the good work guys!
Saaam2001 . 2016-01-30
MORE AT TripAdvisor
Wardour Street is buzzing on a Friday night, full of City types. Jerk City offers a different kind of welcome - warm-hearted, friendly, a real feel of down-home. The room was full but they found us a table for three within a minute. The vibe is very chilled, relaxed - not intended to be slick or city at all, but a sense of the islands, a friend's kitchen ... "come sit down and join us for a home-cooked meal." Don't expect fancy frills but do come prepared for neighbouring tables to get chatting, a lot of to-ing and fro-ing of friends and family, and a great ambience.What I loved was the immediate friendly conversation with our host, Wayne, who was intuitive and interesting. When I wondered what "ackee and saltfish" was on the menu, he brought over a tasting. Ackee is a fruit that has a look and feel of scrambled egg and, teamed up with saltfish, tastes delicious. I decided to go with the Mutton Curry and really enjoyed the rich, subtly spiced flavour of the meat, soft enough to fall off the bone. Recommendation - don't bother with knives and forks, just pick it up in your fingers and munch! My friends went with their favourite Chicken Roti, which I tried and which tasted delicious - also melt in the mouth. The Jerk Chicken was sensational; highly recommended. We shared a Macaroni Pie between us (yum), and had a carrot cake share for dessert (also delicious).The highlight for me was the Pineapple Punch. It's like a non-alcoholic, non-fluffy milkshake. Absolutely delicious, but beware of drinking it too quickly, it will really fill you up.All in all, a great experience for me; and I will be back. Thank you, Wayne!
margob99 . 2015-12-12
MORE AT TripAdvisor
My aunt was married to a Jamaican man for many years and she learned how to make Jamaican Jerk Chicken. What I had at this place (now called Jamaican Grillhouse) was not jerk chicken. It was chicken with a weird spicy ketchup sauce on it. The rice and peas were good, the service was fast and the meat was tender but the sauce was not good. I would be willing to try something else but overall, this was not what I wanted as far as flavor!
Bernadette F . 2015-09-15
MORE AT TripAdvisor
The jerk chicken was one of the worst I have ever eaten. Side dish poorly made and the mutton was just tolerable. Never to be visited again
travelleruk27 . 2015-08-26
MORE AT TripAdvisor
Stopped off for a quick bite. Ok you pay before you even get your food, but I didn't have a problem with that. The space is really pokey to sit. Ok, not too fussed. Protesters for two mutton roti' s. A waitress came into the eating area with two places. "Two chicken roti?" She asked aloud. No one answered. She repeated again "Two chicken roti" again no one answer then she saw our table and came over. "What are you waiting for" We told her two mutton roti. She then threw the two plates on our table and said "Its chicken, but one could be mutton" and walked off. We were in shock.....anyway...we had paid for two mutton whic costs more than chicken. We took the receipt back to the man on the till, who was very apologetic and gave us back the difference, but he seemed to be bemused at his staffs attitude......To cut a long story short they turned out to be MUTTON!!!.....so Extremely bad customer service, they don't know what they're servicing and very underlining........on our way out. I explained the whole situation again to the man on the till who seemed to be in charge ad returned back the difference....I have no time to get mad, but definitely will be advising people not to go there and will never go back myself......well done Jamaican Grillhouse, how proud you must be!!!
Jools L . 2015-08-22
MORE AT TripAdvisor
Visited this restaurant with my cousin and my Mother, who is on holiday here in London from Nevis (Caribbean). We walked in and was welcomed by a lovely woman who greeted us. I asked for a table for 3. She asked us to follow her, in which we did. The place is quite small and was busy, being it was lunch time. We asked for the menu, which she handed us and stated that, it was the only menu they had, more were to be printed. Hmmmm! I thought. We then made our orders. 3 sour sap juices, 2 oxtail with rice and peas and 1 mutton curry with rice and peas. Our findings:* The sour sap juice was very sweet and couldn't taste the sour sap.* The oxtail was nicely cooked (succulent), but too much salt and the gravy had to much browning (brown liquid to add colour).*The rice and peas was quite dry.*The mutton curry was tasty, 2 pieces of it . The rest were bones. *One member of staff (woman) wasn't very friendly. She had zilch customer care. Her face turned my 'sour sap' juice bland and tasteless. She placed our order on the table with a face to turn anybody's food off!!!!!* The other member of staff was friendly, warm and welcoming, which I mentioned at the beginning of this review. *1 toilet, where both men/women share.This eatery is for people who hasn't experienced Authentic Caribbean Cuisine. My local Caribbean Restaurant in Stoke-Newington serves food at a fraction of the price and their food leaves you wanting more, more and more!
NuttyP . 2015-08-13
MORE AT TripAdvisor
I love Caribbean cuisine...but this place was a bit of disappointment. I have ordered jerk chicken with rice and peas. Let me start with rice first. Rice was slightly under cooked and tasteless. When I looked at my jerk chicken I asked my friend - 'I hope it's not ketchup on my chicken?'..unfortunately, it was a tomato ketchup..I know what jerk chicken should look and taste like..and it wasn't what I expected. Usually you expect family run restaurants prepare food with love..obviously not in this place. When we had our 'food' and went to pay, the guy wanted to charge my friend for the fried plantains which she ordered but never received. She said to the guy, she is not paying for something she didn't have. The guy asked her if she wants to have it now???Really???Where?At the front door???We kindly refused. I didn't want to moan but I think sometimes you have to be fair...
Jurate S . 2015-06-29
MORE AT TripAdvisor
I was working in Fulham and decided to try this place out. Service was utterly appalling from start to finish. In comparison, the food was very good. I advise that the owner goes on a customer service training course asap, your profits will definitely increase if you do!
Alva-lee S . 2015-06-17
MORE AT TripAdvisor
Came here for a snack with my West Indian Mum! Pretty much everything on the menu they didn't have (it was only 4pm!!) so we opted for the fried dumplings as we were keen to try them! Well... They were Cole, dry and stodgy! Luckily the pepper sauce we put on it made it taste better! Wouldn't try again and also the toilets are next to the kitchen!? Not very hygienic! I will be sticking to the Mango Room in Camden which is amazing!
Georgina R . 2015-05-27
MORE AT TripAdvisor
I didn't know who Ludacris was but his picture is on the wall here and apparently he "eats here whenever he is in town". Well he does have 10.4 Million followers on Twitter, but that doesn't make him a discerning foodie. We had some Jerk Chicken Wings to share as a starter followed by an Oxtail and a Curry Mutton plus a bottle of water and a can of Dr Pepper. They do not sell alcohol. Total Bill £ 28.05 including the discretionary 10%. The food is OK, it's tasty, simple and totally unpretentious. I would eat here again but only a functional lunch and not any celebratory or special meal.
Gordonroof . 2015-05-22
MORE AT TripAdvisor
I tried the food out here with two friends, we sat down and food did take a while to arrive but we weren't in a rush. when the food did arrive I found it to be bland and it was lukewarm. I didnt finish my plate as the portion is quite large but my two (male) friends did. A woman came and collected our plates and proceeded to give me a dirty look, then looked at my friend and asked 'she didn't like it?' I thought this was bizarre and politely said I couldnt eat it all. she then rolled her eyes and walked away with our plates. When she walked by our table my friend asked if you ask for a bill or pay at the counter, she very rudely said that she's not his servant and doesnt even work here which was even more bizarre. He then asked her why did she clear the table then and she said she is helping her sister who owns the place. she then proceeded to sit in the waiting area talking to herself that we think too much of ourselves and how I didn't finish my food. We paid and left. If you want mediocre food with a side of heavy attitude, this is the place to go.
Naz B . 2015-05-21
MORE AT TripAdvisor
A group of us after Conference went to have dinner at this Caribbean Restaurant. The service was good and the food excellent and mouth watering as usual. The Owner is very nice and always welcoming.
carol J . 2015-04-28
MORE AT TripAdvisor
It was my first try and overall good. Service need more atantions. I will try aging and happy to taste diffrent cuisine. I would like to recommend to everybody. Thanks
gece Y . 2015-03-16
MORE AT TripAdvisor
Jerk chicken here is definitely sweeter and not as spicy/savory as the stuff you'd get in the Caribbean but still a pretty cheap and filling lunch. Definitely enjoyed it
Riptor3000 . 2015-03-13
MORE AT TripAdvisor
As a couple of other people have mentioned the Jerk Chicken, although perfectly ok, bared little resemblance to the authentic dish. We went on a Sunday night and they weren't doing sit-down. The service wasn't ok in the end but it distinctly felt like we weren't that welcome initially.It worked well enough as a cheap eat, and if the service had been more welcoming I'd have given 4/5. The food was all pretty good, but if you want authentic Jamaican there may be better options.
JohnGrahamUK . 2015-01-27
MORE AT TripAdvisor
This little cafe has tons character, the food here is very very tasty and it is extremely cheap! The service is great also!
MJ_Lee83 . 2015-01-05
MORE AT TripAdvisor
Been there with a party of five trusting the positive reviews but we found the whole experience very underwhelming. First impression weren't great, the decor is dismal and the service listless, but as it's a cafe-style place we were more than willing to turn a blind eye had the food made up for it. Unfortunately, it didn't. If I'd got something of this quality from a cheap takeaway spot for a third of the price it could have been acceptable (barely), but at £9-10 per main it's beyond the pale.The jerk chicken was spice-less and drowned in bottled BBQ sauce, the oxtail and goat curry mostly bone, the ackee and saltfish bland, and everything felt microwaved. One of our party got her order jumbled up, she ordered fish but was given chicken instead; when she said not to worry as she wouldn't mind having that, the waitress quipped back "just as well cause you wouldn't have liked the fish anyway"… a bit odd that. Then about five minutes later a (complimentary) portion of fish was dropped on our table - that was nice of course, but again the food was disappointing, dry and bland.Granted the portions were generous, but that's about the only positive. Having been lucky enough to try real Jamaican home-cooking, I can tell this doesn't even belong in the same galaxy, let alone on the same planet. Avoid this place - you can get much better Caribbean fare from roadside stalls across London for a fraction of the price.
TodoDuro . 2014-11-22
MORE AT TripAdvisor
This is a great little place, had the mutton with rice & peas it was so tasty. Staff were nice, good relaxed atmosphere. Will definitely go again, forget McDonald's, I'll be walking round the corner to this place!
cherryxxx . 2014-11-13
MORE AT TripAdvisor
Walked in for lunch and ordered the Jerk Chicken to eat in. The food was taking a little while but without me saying anything the manager brought me a plate of complimentary patties and plantain to apologise for the delay. Good customer service and anticipation of needs. Will definitely return.
LUXETrave11er . 2014-11-12
MORE AT TripAdvisor
Jerk City , previously known as Mr.Jerk is a small restaurant quite like a fast food/cafe kind of place that serves the best in Classic Caribbean dishes ( mainly Jamaican). We had made a big order for the workplace, So we had a list ready of dishes for example Curried mutton, Jerk Chicken , BBQ Chicken ,rice and peas, Oxtail and little snacks such as dumplings, plantain, steamed veges, drinks etc. The customer service was okay but there is room for improvement ( a bit more smiles please!). The order did not take that long about 20 mins or so considering it was a large order , However we were told that some of the snacks weren't available such as festivals ( sweet fried dumplings). Fair enough we were happy with the order.The mutton , rice and peas and steamed vegetables were authentic and very tasty but I had a taste of the jerk and it was more like barbecue chicken, So not very authentic . I say this because the chicken was covered in a spicy tomato sauce !? , not the way jerk goes but in terms of portions the regular size is somewhat satisfying and worth the cost. The location is great as well , I mean being in central London e.g. Soho, Oxford St there are rarely any restaurants serving Caribbean delicacies, So it is lovely to have a change of lunch choices but be careful there may be a bit of a queue.
Saiskye . . 2014-11-07
MORE AT TripAdvisor
Volevamo provare una vera cucina giamaicana, ma siamo rimasti un po' delusi: curry di verdure e patties sembravano poco freschi, jerk chicken e riso un pochino meglio, ma niente di che.Prezzi troppo alti e servizio poco cortese. Nell'area di può avere molto di più.
Germana A . 2014-09-02
MORE AT TripAdvisor
Un tremendo error, 20 libras tiradas y no hubo nada que mereciera la pena. Ni la comida, un simple pollo a la barbacoa y el Jerk lo mismo pero más picante. El servicio brillaba por su ausencia, el lugar absolutamente plano y por encima caro en relación con el sitio, la comida y el servicio inexistente. Nos cobrarón 1 libra por un vaso de agua del grifo.Merece la pena pagar 10 libras más e irte a un restaurante de verdad donde poder disfrutar de una buena compañía y no arrepentirte de haber tirado el dinero.
Benxamin . 2014-08-23
MORE AT TripAdvisor
If you are looking for authentic Jamaican jerk don't waste your time with this one! The supposed JERK was more like barbecue sauce with a bit if extra flavor. Not real jerk. The dumplin was dried up but the rice & peas was worth the visit. The service was ok would definitely not ever return or recommend.
YYT17 . 2014-06-23
MORE AT TripAdvisor
Having worked in London for just under a year now, I fully understand the term "panic lunching" (for me, it's popping to my local Pret for a sarnie because you can't be assed to spend precious minutes of your lunch hour trawling the streets of Central for anything better!) But today, I was a South London girl on a mission - I really fancied curry goat, rice and peas and I was determined to find somewhere that could satisfy my cravings. I'd passed Jerk City several times so I thought I'd give it a try. Sadly, the first thing that hit me wasn't the heavenly aroma of home-cooked Caribbean cuisine but the price... £8.95 for a lunch-sized portion of curry mutton, rice and peas?! If that was an evening meal, I'd happily accept it. But coughing up 9 quid for lunch, even with my limited experience, is a bit excessive - even for central London. For £9, I shouldn't have been able to fault the food but I think the whole thing could have done with more salt and more meat/sauce. I don't agree with other comments about there being too many bones, the bones gave it a great flavour. If only they had used even half a scotch bonnet pepper though, that would have made the whole thing come alive (if you like your food hot, utilise the free Encona hot sauce before you leave - the spice level is non-existent.) My advice would be: if you're a Caribbean cuisine novice, Jerk City is a great place to start. But for those who live out of the centre where tender goat/mutton is readily available with FREE plantain as standard (JC asks for £2 per portion) for half the price and double the flavour, you - like me - will get back to your desk and think "I could have bought 3 Boots meal deals for the same price"....
Harriet N . 2014-06-20
MORE AT TripAdvisor
Myself and work colleague have been going to jerk city from when it first opened (back when it was called mr jerk) today we order some food to be delivered (which took over an hour!) we had ordered the normally jerk chicken, mutton roti etc etc..... Also Marconi cheese!! But this looked like melted cheese and pasta!! I then called up Jerk City!! Explained this to the lady down the phone, she then passed me on to somebody else, who told me this is how Marconi cheese is done and the chef has been doing his job for 12 years and nobody else has bad an compliant. I then spoke to the chef who didn't understand me! Then I spoke to a 4th person who dishes out the food! I said I have had Marconi cheese from them before and it has never looked like this!! And it's not Marconi cheese!! She went on to say this is how it's done!! After this I was actually done with reasoning with these people!! I will never return to this place after being a customer for over 10years, I'm so disappointed with the way I was treated!! I will be posting a picture just to show everybody how Jerk City do Marconi cheese.
Mel199675 . 2014-06-07
MORE AT TripAdvisor
Visited for the 1st time for a friends birthday celebration, restaurant centrally located which was great. No fancy decor, but the manager and waitress were very attentive. Service was a little slow, but starters (jerk wings yum!) and food once arrived was simply great! I ordered the oxtail with rice & peas, which was cooked to perfection but I did sample other dishes among the group, just as tasty! Portions were generous and the prices for a set meal extremely reasonable for the West End. Only downside was the fact that it was an alcohol free restaurant, but there were various smoothie options to enhance the experience. Will definatley visit this restaurant again, but advise calling through to pre- order in the first instance if there is something particular that you fancy as it gets extremely busy and to avoid disappointment.
Primrose J . 2014-05-30
MORE AT TripAdvisor
food was tasty. Good value. had the Jerk Chicken with rice. And a Mango smoothie type drink. Service wasn't amazing but the food was really nice.
hvd777 . 2014-04-30
MORE AT TripAdvisor
En y allant, personne ne me faisait confiance sur la cuisine caribéenne. J'ai pu convaincre un groupe d'une dizaine de personnes parce que le repas était bon et qu'une fois que je repose mes pieds sur le sol londonien, j'y retournerai à coup sûr ! Merci encore d'avoir pu convaincre même les plus réticents
Lovelyemc . 2014-04-18
MORE AT TripAdvisor
Nothing fancy here, just reasonably priced Caribbean fare in a cute environment. Staff was friendly and food was super fast - likely because it is pre-made in massive quantities. A Jamaican beer would have been nice but it's an alcohol free establishment. Lots of other non-alcoholic options though, including fresh squeezed juices. Nothing to rave about but I would definitely stop by again if I was craving some jerk and not wanting to spend a fortune in central london!
BrianneAg . 2014-03-31
MORE AT TripAdvisor
I really enjoy Caribbean cooking, and have been a massive fan of Jerk Chicken and rice and peas for a number of years, by mainly visiting the man in the van in the Angel market once a week. He by far makes the best jerk and rice and peas I've tasted. So I was looking forward to my Jerk city experience, especially after seeing the plethora of people also waiting to order here. I ordered the large jerk chicken with rice and peas and a fried chicken as well.The jerk chicken was cooked well, and was moist and soft. The sauce however was overbearing and didn't taste all too nice, with too much of the spices. It just didn't seem freshly made, and was too much for the chicken and the rice. The rice itself I think was over cooked and not seasoned right, with no taste coming from the kidney beans either. The bones in the chicken were also significant, I'd probably say 50-60% of my chicken was bone. And at £9 for the meal, it was very expensive. I'd say, it wasn't worth it. A similar story for the fried chicken, which was average, nothing extraordinary. Overall 6/10. I was disappointed. I love this food and had heard good things, but think the jerk chicken really needs work on. I will continue my trips to Angel market for now.
SBhatt87 . 2014-01-29
MORE AT TripAdvisor
So I had a craving for something - was not sure what it was so I wandered down Wardour street for some inspiration.Walking past Jerk City my nostrils flared up.... what was that mouth watering smell? Jerk City. Never been before and decided, hey, any moment like the now!Small and cosy - so it can get very very busy. I ordered the Mutton Curry and rice, made my way to the table, enjoyed a nice cold cola and waited. Not long before one of the friendly staff brought my a PLATE full of hot steamy curry Mutton. I tucked away like a very hungry man. It was just as my nose promised me to be... amazing. A good portion (i just about managed to eat it all). The meat was soft and tender, with the right amount of bone between the meat - the rice cooked to my perfection.The atmosphere was great - chilled, lively but what I can imagine Caribbean can be like.So, if you ever in the mood for a nice Caribbean experience in Central London, be sure to make your way to Jerk City!
fanuswallace . 2014-01-09
MORE AT TripAdvisor
Terrible service coupled with terrible poorly cooked chicken microwave heated. Have had jerk chicken 10 x better from the guy who sells it cooked in the BBQ drum outside the clubs in Brixton and third of the price.
Ferruherte . 2013-12-03
MORE AT TripAdvisor
Visited it for the first time yesterday and cannot wait to go back with other friends and family.Salt fish dumpling and fried chicken starters were awesomeAs were the jerk chicken and mutton curryWas initially concerned having read a few bad reviews..but if you don't like Caribbean food...just don't go.Two starters, two mains (all v generous portions) and drinks for £26You will not leave hungry... Worth a visit or two :)
Nickysg18 . 2013-11-30
MORE AT TripAdvisor
I can't comment on the jerk chicken as I've not had it here, but I'm going to defend Jerk City. Their chicken roti is delicious. The best dhal puri I've had in London
womble7 . 2013-11-01
MORE AT TripAdvisor
Awful food, ordered the jerk chicken ended up with very upset stomach for three days after eating. Will not be going back, was shocked that people can get away with serving food of this sub standard.
zeezeezee . 2013-10-25
MORE AT TripAdvisor
Went here after reading glowing Timeout review. Usually timeout reviews are pretty reliable but this place had really really bad food. I ordered the prawn roti and the jerk chicken. You'ld think you cannot possibly go wrong, ordering Jerk Chicken in a carribean place called Jerk City. WRONG! The chicken was horribly dry and had a sauce which had a "ready-made" feel to it. Didn't feel at all authentic and honestly, the sauce tasted awful. The prawn roti, whilst different, was bland and didn't feel like the spices were marinated properly with the prawns. I also wouldn't call them "prawns". Shrimp definitely and stale shrimp, that too!Never to return!
Jo N . 2013-10-12
MORE AT TripAdvisor
I don't know why I didn't learn my lesson the last THREE times I said I won't eat at Jerk City again! I guess because I've been eating here since about 1998 when I first moved to London. It USED to be great. The curry used to have flavour and the Jerk chicken was not dry. The jerk sauce used to have flavour. But the last 3 times I've visited this year have all been a disappointment. I'm still not sold on the new decor but the food has turned bland. The service non existent, all I expect is a SMILE. I think this place survives on it's mainly young male patronage that like the cheap, big portions and choice of home style food over fast food that is in that area. And that's it. I guess when you're desperate for something authentic this is the desperation. There's also the customers that think they're so "cool" eating Jamaican food. Just like the tourists visiting my island home. But that's it!! I'm done with the dry chicken and food reheated in a microwave. Jerk City have had a chance to take Carribean food to the next level as they had a unique and loyal patronage and the most ideal location but it is lost!From now on I'll save my cravings for home cooking when I visit my mums!
Jett S . 2013-09-17
MORE AT TripAdvisor
Very simple and cosy place. They serve very nice caribbean dishes. I ordered the jerk chicken and rice and peas. I met some Jamaican people there and we had a nice talk! If you get tired of fancy restaurant and if you want to try some new taste in Soho, I would recommend this place! Staff are friendly and helpful.
Hana K . 2013-09-02
MORE AT TripAdvisor
my chicken was good wasnt too keen on the fried fish starter and although friendly the service was a bit slow
Jonathan G . 2013-08-23
MORE AT TripAdvisor
This is a very friendly cafe sort of place. The jerk chicken, served with a copious amount of rice and peas was tasty and spiced just right, as was the sauce that covered it. It felt a little bit reheated though (I was there for dinner- better at lunch I suspect). Also, be warned that it is an alcohol free zone. I know, that's probably to be commended.
vic_ok . 2013-07-12
MORE AT TripAdvisor
We had a real quick trip to Jerk City and left impressed.It's nothing to look at but all of its attention seems to be on the food - it has a cafe feel and i wouldnt suggest its a place for a quiet relaxing meal.A great choice of food to choose from with us sampling the jerk chciken wings (spicy!) and the chciken roti. Both full of flavour, reasonable sized portions and a reasonable cost. Food was delivered promptly but again its not going to win any awards for presentation.If you get past the visuals this is a great place with great food.Will certainly return.
pwils10 . 2013-07-10
MORE AT TripAdvisor
Been coming here for the chicken roti for a few years now, and each and very time I get much satisfaction, and no complaints. It is simply the best roti in town, the curry is spicy and flavoursome and a very generous portion. A side of fried chicken and the meal is complete. Those people that moan about the service, don't get the way the place works. Order, sit back, relax and enjoy the food. Go and eat here, you will not be disappointed. .
Alox B . 2013-06-07
MORE AT TripAdvisor
I have visited this restaurant many of times, to induldge in their food; from Jerk Chicken - Vegetable Roti, and there is nothing which is stated on the menu that I would rule out. To conclude...... The delivery of the food here has never disappoint - with the exception of popular dishes being sold out.
SimoneLucia . 2013-04-05
MORE AT TripAdvisor
Had dinner here recently.Place easy to find from Tottenham court road station.I arrived at 7pm on a Tuesday and the place was quiet.Ordered the medium oxtail, rice and peas and a dumpling. Food was promptly served on hot plates.I was given a side of plaintain on the house.The oxtail was juicy and tender and spiced at the right amount.Would recommend this place.
matrix1000 . 2013-03-14
MORE AT TripAdvisor
I live in Boston and ever since the local jerk place closed (almost 5 years ago) I've longed for Jerk chicken, which is why I go here every time I'm in London. It's always crowded, inviting and warm. Don't go here if you can't appreciate amazing food and/or you aren't patient. It's a popular place and it's going to take time to get your order. I love this place. Actually, I wish I could fly to London right now.
BMaisch . 2013-01-26
MORE AT TripAdvisor
just off Oxford st on wardour st little gem of a Caribbean restaurant/takeaway Curry mutton was lovely and when I said it was a little hot and would like coleslaw i got free coleslaw! I managed to get in in chair but would be tricky for some as a high step. in soho tho so not their fault trading (bs) standards. they even sell soursop juice!
DarrenTravelonwheels . 2012-11-23
MORE AT TripAdvisor
Have eaten here 2/3 times. Food is always good, and decently priced, but staff seem disinterested and unfriendly - even when it is not too busy. Would probably still consider coming again as there are a number of things on the menu that I still want to try.
marcovanbatty . 2012-10-23
MORE AT TripAdvisor
Walked in to this restaurant and was seated....Was told a menu will be given but after 10 minutes nothing came. When ordering...had to wait for someone to come to the till to take our order after being passed 3-4 times by the waiter who even came up to the counter but did not even bother to take the order. When the food arrived it was sent to some one else's table first and then to ours. The amount of meat on the chicken....mostly bone. They did however give plenty of rice if you like to pay £13 for rice. Staff need to sort out their attitude and customer service skills! Dont know how people find the restaurant excellent. We felt like we were invisible. Dont ever go there!
Hiral S . 2012-08-03
MORE AT TripAdvisor
I walked in to be faced with a takeaway style counter at the front. You order your food then sit down. No problem! I had read reviews that said portions were huge but I was hungry so I ordered Fried Chicken to start and pepper steak with rice n peas for main. Chicken came along and was a bit dry and not very warm, I've had better when drunk in a KFC to be honest. On to the main, could believe the portion was really a large one to be honest I was expecting more. Meat was nice but the sauce a bit greasy, wasn't very spicy either for a pepper steak! Rice n peas was a bit dry. Pepper sauce on the table is just Encona stuff you get from the supermarket.Now on to the service. Greeting from behind the counter was abrupt. I asked if I picked up my drink myself but got no reply as she was straight on to the next customer. After collecting my drink and sitting down the fried chicken was just slapped on the table by the same woman. When the main came out the kitchen they have no idea who had ordered what do wander around looking for the check number if you have hopefully left your receipt on view. If not they just shout out and expect you to react.The worst bit? My bill didn't add up do when I looked closely at it they had charged a 10% gratuity without even asking and for what? Grumpy and chaotic service? Bad practice!
Craig1976 . 2012-06-20
MORE AT TripAdvisor
I had oxtail, butter bean, rice and pea, My Other Half, curry goat, rice and pea, I had Guinness punch too. Couldn't fault a thing. So good I'll be back next time I'm in London.Meat so tender You don't need a knife, perfect rice and pea, guineas punch nice kick, ace flavour, service quick enough to make You realise it's not a chain, it's a unique, superb find. Might find out if they're open for fried dumpling, poached egg, ackee and saltfish for breakfast.On a par with Brixton Market
Pete W . 2012-05-26
MORE AT TripAdvisor
i have eaten here before, this time though i had the mutton soup. Sooo tasty and full of suprises. recommend the jerk chicken and the roti's. best jamaican food in W1
BatesieUK . 2012-02-19
MORE AT TripAdvisor
2 of my friends at work told me to go and try as they came to this palce a few times.I came here frist time. Very easy to find this place. Its was not to busy only 6 customers around. I had jerk chicken rice and peas and diet coke the bill came to around 10 pounds. The food was very very nicely cook and hot mmmmmmm!I will come back. My friends were right Thanks.
rajesh4cat . 2012-02-08
MORE AT TripAdvisor
We turned off Oxford Street into Wardour Street heading towards theatre land. We stopped dead-in-our-tracks when we saw the words Jerk City. Looking through the window it appeared quite small inside. The menu enticed us inside. We were made to feel welcome and provided with menus. Looking at the drinks I enquired what Sour Sop contained. I was provided with a generous taster. I was told it was an acquired taste. It was delicious. The main person (male) who we spoke to was helpful and friendly. He showed us a photo of the fruit. I recognised it as a Durian Fruit. Never tasted as always told by establishments on holiday that it was banned from their premisies as it was lovely to eat but smelt revolting. So I was delighted at long last to taste this fruit, even as a drink.We choose Jerk Chicken which we didn't have long to wait for. A filled plate and every mouthful, yummy. We were too full to eat a dessert.We paid around £22 for our meals and drinks. This is one place we will return to again and again. Don't confuse this place with the larger restaurant close-by.
ItchyfeetDorset . 2011-10-22
MORE AT TripAdvisor
English: I was there the first time in 2007 and I return there again in 2009! Jerk city is a really nice place to taste some good Caribbean food, it the only restaurant of this type that I ever try, but the dishes are good, the prices are low and so my advice is "try it!". All the times that i was there we was the only table eating there that doesn't look caribbean, so I think this is a plus for this place. If I will visit again London, probably Jerk city will be my choice again! Italian: Sono stato al Jerk city la prima volta nel 2007 e sono ritornato nel 2009! Il bello di londra è che ti può offrire ogni tipo cibo e un po' per tutte le tasche. Perchè non provare il cibo caraibico allora. Il posto mi è piaciuto veramente tanto, è un localino piccolo, con qualche tavolo più per un pranzo veloce che per una cena, ma questo lo si ritrova anche nel prezzo finale (piuttosto basso, soprattutto per gli standard di Londra). Non ho mai provato altri ristoranti caraibici, ma sicuramente il jerk city mi ha fatto molto apprezzare l'esperienza culinaria. Inoltre entrambe le volte che sono andato sembravamo essere l'unico tavolo a cui non erano sedute persone di origine caraibica, sicuramente questo è un punto a loro favore e conferma la bontà della cucina. Se siete persone curiose di sperimentare nuovi gusti e soprattutto volete farlo senza rischiare di ritrovarvi insoddisfatti e con il portafogli vuoto, non vi resta che provare il Jerk city.
Lollo85 . 2011-09-09
MORE AT TripAdvisor
I was around busy Oxford Circus during the afternoon and was looking for something quick and nice to eat. I was tired of going to numerous sandwich shop clone franchises so decided that would try something else.I had been to Jerk City before so I guess I knew what to expect:A friendly welcome upon arrivalTime to decide what I wanted from the menuA short wait for Take Away service.As a big fan of West Indian cuisine I was familiar with everything on the menu and knew exactly what I was going to get.A chicken Pattie and a mac and cheese. Both were of the highest quality and both for under £5.I overheard the guy on the phone taking a large order for a party so if ever you are stuck for an idea for catering for a party Jerk City is a safe bet!
Mkaddo . 2011-08-23
MORE AT TripAdvisor
Mitten in Soho, in der Wardour Street, ein originales Karibisches Plätzchen. Nicht sehr gross und als wir da waren, Samstag gegen 17.00Uhr knall voll.Man fühlt sich wie in Tobago oder auf Jamaica.............einfach wie im Urlaub.Essen jedenfalls total echt, wie in den Inseln.Von Jerk chicken, Curry chicken, Ackee&Saltfish, Curry prawns, und alle Varianten des Roti.Fisch, Patties, Plantanins, Dumpling, Yam......................einfach alles was das karibische Herz begehrt.Auch alles zum Mitnehmen.
chilenitaa . 2010-09-02
MORE AT TripAdvisor
Similary restaurants in London
4 Opinions
بسم الله الرحمن الرحيم تجربة كوفي غير مرضية في ه>ا المكان يقدم النبيذ الخاص بهم ولاانصح به للاسر المحافظة
9 Opinions
The food was mushed up how can you put the calslaw n salad on top of the rice n peas plus jerk chicken was breast yes it was dry breast pieces I'm vexed the first n the last I was talking on the phone so I couldn't see what they were giving me when I got home I discovered the diseaster
5 Opinions
I love a good casino and so when I saw this inside I had to have a look - the staff at the Premier Inn recommended it and I wasn't dissapointed - YUM YUM!!!
94 Opinions
Great food every time Hasn't changed in years Consistently good Been going to Sammys every week for years Never a bad meal
10 Opinions
Este asombroso y tranquilo refugio de una terraza te hace sentir como si hubieras entrado en un rincón del Mediterráneo. La comida complementa el ambiente y los cócteles están mezclados por expertos. ¡Cuidado, una vez que te hayas relajado en este paraíso tranquilo nunca querrás irte!