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3.5

Based on 784 opinions finded in 3 websites

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Nº 4894 in 7028 in City of London, Westminster

Nº 118 of 163 Other international cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..tapasladybeautifulroundcoolpaysushi

comment_iconOpinions

We went because of the rooftop view but honestly you don't see much. Cocktails are extremely overpriced with small portions. It took 20 minutes to be noticed in an empty terrace and when we were, we were treated terribly We were even forced to pay an 8£ tip for 3 cocktails while one of the waiters was on the ground drinking straight from the bottle EMBARRASSING

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Anna Maria J . 2024-08-18

MORE AT Google

Food is tasty, mocktails are great.

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Bulubulu . 2024-08-12

MORE AT Google

Great little rooftop terrace with some amazing cocktails!

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Susan Signorile . 2024-07-29

MORE AT Google

I recently visited Aqua for the first time, and it is a very beautiful venue. The staff was amazing, and the manager, Sam, promptly found us a table. A big shoutout to Krishan, our server.

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Titti Palermo . 2024-07-22

MORE AT Google

Excellent place for a drink but for food as well, the service is quick and drinks look beautiful Samuele has been very welcoming and krish brought our experience to another level.

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fabi bhoo . 2024-07-22

MORE AT Google

I hadn't been to Aqua in a long time after my last bad experience, but I have to say, this place has changed a lot. The staff, especially Krish, was so patient and attentive with us. I'll definitely come back.

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Carmela . 2024-07-22

MORE AT Google

Great experience, after brunch we went to the bar, the experience was lovely, thanks to krish

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Mauro Bottiglieri . 2024-07-22

MORE AT Google

The customer service was outstanding, and the cocktails was exactly what I was looking for.” “I was so pleased with the service I received from this amazing rooftop bar. They went above and beyond to help me find the perfect meal.” “I was very impressed with the quality of the service i received. Edd Thomas Government Legal Dept. Thanks Krish...

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Edd Thomas . 2024-07-22

MORE AT Google

Nice summer atmosphere and lovely staff, Krish welcomed us so warm😊

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Daryna Minenko . 2024-07-22

MORE AT Google

Loved this terrace. Service was very good and drinks too. Nice music. $$$

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Kar . 2024-07-22

MORE AT Google

Amazing - and all thanks to Sam!

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Niko Horvat . 2024-07-22

MORE AT Google

Saffran is the best bartender. I really enjoyed her drinks. Lovely place, will come back. :)

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Jude Salman . 2024-07-22

MORE AT Google

Amazing rooftop and atmosphere. Krish and Saffron were excellent, they made us feel really comfortable. I would recommend this place

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Sonia Diaz-Portales . 2024-07-22

MORE AT Google

I can’t remember but I think I had the best night ever!! Thanks Saffron for great bar service :)))

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Matthew Parkes . 2024-07-22

MORE AT Google

beautiful service by the wonderful krish who took care of us!

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Federica Tomei . 2024-07-21

MORE AT Google

Lovely venue, fantastic atmosphere, me and my friends were so happy to be outside, we been looked after krish, I really recommend this place!

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Gabriel Allard . 2024-07-21

MORE AT Google

We come for a drinks on the terrace what a lovely atmosphere great cocktails and great service , nice vibe with the Dj play the entire evening, Thanks to Paola for accomodate us after the brunch and find a table on the terrace

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Daniele Fiore . 2024-07-21

MORE AT Google

Krish given good service to us thanks will see you again

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venu v . 2024-07-21

MORE AT Google

Great cocktail bar, and the experience was made even better by our server Paola! Thank you to the whole staff , we will be back

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Kristen Bills . 2024-07-21

MORE AT Google

Thank you Paola for the amazing service! Food and drinks best in town

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Paola Giannobile . 2024-07-21

MORE AT Google

Krish provided exceptional service with his warm attentiveness and through knowledge of menu,making our dining experience truly memorable.

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srinath damera . 2024-07-21

MORE AT Google

Definitely one of best rooftop in central London. Kyoto panchi was OMG. Our waiter Krish took good care of our table today.

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Vani Telo . 2024-07-21

MORE AT Google

We came for a quick drink in kyoto terrace, one of my favourite terrace in london, the enviroment was very cool and also the team !! Krish was amazing and let us enjoy amzing cocktails!! We gonna come back for sure !

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Deborah Eremitaggio . 2024-07-21

MORE AT Google

Excellent service, very kind Paola, I will definitely return.

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Fabio Guarnieri . 2024-07-21

MORE AT Google

We had and amazing time in Aqua atmosphere was great and service was quality We were celebrating our anniversary and Krish was wonderful he made sure we where looked after at all times and really made our night one to remember.

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Georgi Vrachanski . 2024-07-21

MORE AT Google

Really nice evening, rooftop bar was amazing! Very friendly service, Krish look after us very well! Professional and knowledgeable! 5/5

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edoardo brandolini . 2024-07-21

MORE AT Google

The food was amazing and the service from krish was exemplary. He was very kind and attentive- we really enjoyed our first time here. We will definitely be back again

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Rajni Nagbhidkar . 2024-07-21

MORE AT Google

Great lounge bar! Delicious bar snacks and cocktails suggested by our waiter Krish!

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Giovanni Vitellaro . 2024-07-21

MORE AT Google

Awesome place! Krish was the best! Highly recommended, surely be back soon

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Federico Arippa . 2024-07-21

MORE AT Google

Amazing experience, we were lucky to have a sunny day and be able to enjoy some delicious cocktails on the Kyoto terrace recommended by our waiter Krish, he was super friendly and attentive.Highly recommended, we will return.

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Cristina Torres Montesinos . 2024-07-21

MORE AT Google

Incredible service from our cocktail waiter Krish. He was professional, quick, and his cocktail recommendations were fantastic. Made our night!"

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jurgen osmani . 2024-07-21

MORE AT Google

Incredible service from our cocktail waiter. He was professional, quick, and his cocktail recommendations were fantastic. Made our night!"Thank you Krish

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Erenik Seci . 2024-07-21

MORE AT Google

The only thing better then the fiew was the service.KRISH was exceptional extremely welcoming great recommendation bouth on food and drinks. Will be coming back definitely.Hardly recommend.

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Desislava Sepetchieva . 2024-07-21

MORE AT Google

We came yesterday at Aqua Nueva Terrace for a drink, we had a few round of drinks, we had a lovely time and the vibe was incredible, we were looked after Krish, his service was outstanding!! I’ll definitely come back

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ttironi . 2024-07-21

MORE AT Google

I've been there last Friday night and the nueva terrace was amazing, also the team was really helpful, especially krish , an amazing bartender with a lot of skills !! Next time in london , I will be there !!

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Rafael Tironi . 2024-07-21

MORE AT Google

Amazing bar if you lucky to be served by Krish you will have the best time! Thank you 🤗

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Sowaowlgufo . 2024-07-20

MORE AT Google

Where to start from the cocktails to the bar snacks, Aqua Kyoto is amazing and if your lucky enough to be served at the bar from Krish your in the best night in London. I couldn’t recommend this roof top bar enough, it’s my new to go place.

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Sunny.Kingswood . 2024-07-18

MORE AT Google

Camilo and Krish are pure stars!

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James Warren . 2024-07-17

MORE AT Google

Was ok. Service slow. Not a great rooftop

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steve calvert . 2024-07-14

MORE AT Google

Thank you so much Bharath! You served us really well. Highly recommend. I’ll definitely come back!!

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Jasmine Mulani . 2024-07-13

MORE AT Google

Wonderful place! Atmosphere is on point but it was made even better. By my server Bharat! Really professional calm and accommodating. Come for the view stay for my guy Bharatth

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Lachlan McDonald . 2024-07-09

MORE AT Google

Camilo at Aqau is a fantastic host at this venue. He really does go the extra mile to ensure you have a top night out! Highly recommend!

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jonathan chalcraft . 2024-07-07

MORE AT Google

Pricey but vibey rooftop bar. Japanese snacks were 10/10.

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Suroor Ansari . 2024-07-02

MORE AT Google

Had an amazing time celebrating on the rooftop and Camilo made us very welcome. Can’t wait to visit again!

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Nigel Pinto . 2024-06-30

MORE AT Google

Great place with a lovely view. Fantastic service and Camilo (manager) deserves a special mention for making the night with his warmth and attentiveness

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Ed . 2024-06-30

MORE AT Google

Camilo and his team always provide a first class service. For over a year now I have been coming to Aqua rooftop with my friends and always overwhelmed with the incredible energy, atmosphere and enthusiasm Camilo and his servers bring to our evening. I would recommend Aqua if you are looking for the ultimate rooftop venue for any celebration, guaranteed to be a 5 star experience. Thank you again Camilo.

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DJ CM BOY . 2024-06-30

MORE AT Google

Julieta was very helpful in the entrance of the local. The drinks were quite nice and the views were great.

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Alex Mateo . 2024-06-30

MORE AT Google

Camilo at Aqau is simply a breath of fresh air within the hospitality industry. His warm welcome and excellent cocktails certainly lived up to our expectations! Definitely a treat of a night out!

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Zebedee DoDah . 2024-06-30

MORE AT Google

Francesco was absolutely awesome. He made the best spicy margs with amazing service and conversation!

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lisa twomey . 2024-06-28

MORE AT Google

Attentive staff and okay views from the roof bar. Cocktails aren’t really as good as other bars in the area. Shame considering the price and location.

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Hitesh Halai . 2024-06-22

MORE AT Google

The bar is extremely expensive and quality is very low. Moreover, when it is crowded they are to charge more with the excuse of bigger quantity not even mention in the menu. Last but not least, they add service charges even if you queue and take the cocktail at the bar.

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Giuseppe Mercurio . 2024-05-05

MORE AT Google

A rooftop space especially good for sunny days & warmer evenings. When the evening or clouds draw-in, the bar & restaurant inside are perfectly agreeable places to munch & swill to your heart's fill. #Visit 3: late afternoon this time, a totally empty deck and so, for a while, the whole rooftop to myself: nice. The crowds began to grow after 5pm. Note to owners: the auto-service charge at the bar - thanks; but no thanks. Merely pouring a drink does not constitute 'service'.

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Gary Worden . 2024-03-26

MORE AT Google

Absolutely love this rooftop, beautiful decor, amazing service, great choice of wine, always good crowd

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Mia Queens . 2024-03-04

MORE AT Google

Amazing vibes, the price was really higher than before

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Mohammed Abdullah . 2023-12-12

MORE AT Google

Lovely place for cocktails in central london. Would definitely recommend

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Anna Epiboli . 2023-09-27

MORE AT Google

Amazing terrace, quiet on Sunday night.

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R Gupta . 2023-09-25

MORE AT Google

This place relies on the fact it has a roof terrace, very central in the heart of London, just around the corner from Bond St Station. The drinks were expensive. But expected for the location with a terrace. Whilst the staff were friendly enough, some were scruffily dressed- not a great impression that matched the prices. Just under £100 for 4 drinks. Steep. The furniture on the terrace was really poor quality and uncomfortable.

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Chris Nisbet . 2023-08-24

MORE AT Google

DJ performing and the cocktail options were very good. A busy Wednesday night so a bit difficult to get a table outdoors.

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Sherwin Sacki . 2023-08-20

MORE AT Google

Wonderful service and if you're a photographer, it's certainly a great place to go to. Have a look at some of the images that I captured when up there.

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Tom Ryan-Elliott . 2023-07-28

MORE AT Google

Great rooftop for drinks with a view and some good weather

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A Flowers . 2023-07-26

MORE AT Google

Nice rooftop with the worst service. Rude and unpolite staff.

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Hani Alzahrani . 2023-07-20

MORE AT Google

Great atmosphere, buzzing on a Tuesday night, nice rooftop bar. Food good - maki sushi rolls & tempura really good, croquettas less so. Totally let down by hopeless service. Inattentive barmen, one who took orders by memory but then forgot half the order and the other who wrote things down but still got it wrong. We wanted another round of drinks (and the bill) half an hour before we had to leave, but couldn’t get their attention. In the end we resorted to going up to the bar to request the bill (too late for drinks) and even that took so long that we ended up leaving one friend to pay while the rest of us ran for our trains! If not for the dozy service I’d be rating highly.

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Sophia Hodges . 2023-07-19

MORE AT Google

This place has my heart ❤️ it’s one place I keep getting all my friends too , the vibe the service , the drinks are perfect. See you sooon again x

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Dr.Samanta Marques . 2023-05-29

MORE AT Google

Nice weather and lovely staff, and an excellent view!

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Elmina Homapour . 2023-05-18

MORE AT Google

Popped in with a friend during a day out in London. Nice outside roof top bar with good friendly service. Restaurant looks nice but we didn’t eat there.

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SMW2003 . 2023-05-17

MORE AT TripAdvisor

Great place for a drink and dine. Lovely atmosphere and decor

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F M . 2023-04-29

MORE AT Google

I recently attempted to visit Aqua Spirit in London with some friends. We arrived at the bar a few minutes after 10:30 PM, only to be turned away at the door by the bouncer. Despite explaining that we had been held up at another venue, he was unwilling to let us in and instead directed us to find another venue. I was disappointed by the bouncer's inflexibility and lack of understanding, particularly given that we had made an effort to visit the bar and were only a few minutes late. It's understandable that bars have to enforce their closing times, but the way in which we were turned away was unfriendly and unprofessional. Unfortunately, I cannot comment on the quality of the bar itself, as we were not allowed inside. However, based on my experience with the bouncer, I would not recommend Aqua Spirit to anyone looking for a welcoming and accommodating atmosphere.

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Grant Rimington . 2023-02-25

MORE AT Google

Un bel posto dove prendersi un buon cocktail a un prezzo ragionevole. Musica un po’ troppo alta.

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Gloria Buzzetti . 2022-12-11

MORE AT Google

Went for drinks on the terrace. Impressive at night time. Excelent coctails. Should be good during summer nights. Good covered space outside. Excelent service by staff. Partial view of regent street. Very impresive restaurant inside.

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Harry K . 2022-11-11

MORE AT Google

2 different restaurants, Aqua Nueva and Aqua Kyoto . Both very stylish. Great views of London and you can even see the London eye from one of their rooftops. Great place to go for drink or dinner.

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Stefano Pappalardo . 2022-10-29

MORE AT Google

If I could leave 0 I would. We were greeted at the door by 2 doormen who turned us away due to us wearing open toe heels, claiming that we were wearing 'flip flops' which was very confusing and absolutely ridiculous. We've been to this bar before and saw people wearing converses, considering we were extremely dressed up we had no clue where this had come from since we have been here mutilple times before and we were always walmly welcomed. Would not recommend at all.

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Constantina Zarkadoulas . 2022-08-28

MORE AT Google

Avoid at all costs!! There’s plenty of fantastic bars in Soho and this isn’t one of them. Pretentious staff looking down on you and average premixed cocktails. Had to wait over ten minutes at the bar to get served. Only 2 people working the bar but 10+ people on the door but told ‘bar service’ only. Overcharged for drinks for a long wait, poor service and poor drinks. Will not be back…

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Sammy Miller . 2022-08-27

MORE AT Google

What an awful experience at this place. Not vetting who they are letting in zero class!!!!!!! Extremely poor service and the so called general manger with curly hair is not helpful and frankly useless. At the prices being charged expect a far better service!!!!

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Bally Randhawa . 2022-08-20

MORE AT Google

I used to love coming to aqua, I returned after some years last night and my goodness am I shocked by the service at the terrace. My husband simply asked if there’s table service and the manager with the curly bushy style hair laughed in his face and said it’s bar service. He was not acknowledged at the bar either, waited 20 odd mins in total for them to finish up with the person ahead of him and for what seems like a wait on the bartender to decide whether he wants to serve my husband who has seen him waiting but a pretty girl comes over and was immediately served. At that point I got up from the table and pulled my husband to leave.

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Jade Cheng . 2022-08-07

MORE AT Google

Waited over an hour for 3 drinks and the terrace was completely full so we had to sit inside

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Lynk _ . 2022-08-07

MORE AT Google

This place is a good one! Love the Rum drink…people and it’s a vibe. 5 stars at sunset for sure.

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Andy McCall . 2022-08-06

MORE AT Google

Did not enjoy my experience on the terrace..... Too many smokers

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Natasha Williams . 2022-07-12

MORE AT Google

The venue is amazing! Nothing to complaint about it. But the bar experience is quite bad. It’s the classic rooftop where they try to trick you serving cocktails with little to no alcohol.. and if you point that out to the barman, they just lie in your face making you feel bad. Also, pay attention when you pay.. I took two cocktails and they tried to charge me way more than the price stated in the menu. Considering the amount of people at the bar, is very easy not to pay attention to how much they put in the pos. For these reasons, I feel anyone should avoid this place! No one likes to be treated like that!

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Luca Pau . 2022-07-09

MORE AT Google

Great location over looking the city. 34 floors high. Rooftop seating and a stylish restaurant. The redefined beef Empanadas are mouth watering. Quality cocktails. I have visited a few times. I recommend timing your visit to capture the sunset.

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Solly's . 2022-06-17

MORE AT Google

In the first 5 minutes of arrival one member - a manager pushed me out of the way to speak to his staff and then I was later pushed aside whilst being served so they could block out an area after already moving twice. They were rude they spoke very unprofessionally. After this whilst I was trying to reach my drinks I was then moved back to the original spot and they actually moved the rope so aggressive they lifted my skirt. I come here weekly in the summer and this whole evening has really ruined my local sun spot!

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heathermA282UQ . 2022-06-14

MORE AT TripAdvisor

The rooftop is tiny, the inside is enormous. After queuing for ages at the bar (because there was no service to the table), I ask a waitress if she could bring two glasses of wine (£30 no less) to the table. She did, and I was charged £45! When I asked why they said it was "table charge"??? But I went to the bar to order and got fed up waiting. I have to say I didn't even argue the point as there is zero management and just kids serving you. Shame, the place has potential but they are just cashing in on tourists who won't go back I guess.

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569jjj . 2022-06-05

MORE AT TripAdvisor

Appreciated the rooftop on a nice day in a prime central London location but very disappointed by the quality and choice of drinks at a place as expensive as this (£15 a cocktail). Negroni and Aperol spritz totally mediocre; the old fashioned very poor. A decent cocktail bar should serve quality versions of these simple classics.

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Jamie Regan . 2022-06-04

MORE AT Google

Great place as a treat. Drinks slightly over priced and service charge was added just for making our drinks.... even though that's there job !!

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Simon Hewes . 2022-05-25

MORE AT Google

Worst service ever. Waited for 20 minutes with no drink and no service. Would not recommend

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Sara PB . 2022-05-14

MORE AT Google

If I could I would give 0 stars. I was served unfortunately the waiter could not do anything (his first day) very bad for such a place. Prices are very high which is not a problem but we got at 30min wait nothing. Never again

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Mathias Mäder . 2022-05-14

MORE AT Google

Amazing spot in the sun, cannot speak highly enough of waiter Andrew. Welcomed from the minute we walked in the front door, great spot in central London!

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Rosie Carr . 2022-05-14

MORE AT Google

We were trying to split the bill and two of the staff members were rude and basically kicked us out as if we were trying not to pay, bad experience i wouldn’t go back

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Amira Megassini . 2022-05-06

MORE AT Google

Nice rooftop for sunny days, good cocktails and selection of drinks, but I was expecting a better view.

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Gilbert Fanchini . 2022-05-03

MORE AT Google

Beautiful decor, great ambiance. Delicious cocktails, bit pricey but worth it

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Kerry-Lee Smith . 2022-05-02

MORE AT Google

The security guy (R*****) was very rude and tried to send us away, though we had a phone reservation. His attitude seemed racist and different than the way he dealt with other people.

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Mohammed Mattar . 2022-05-01

MORE AT Google

Great bar and great service. Shout out to Raff, he always looks after us and is the best.

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Luke McLoughlin . 2022-04-29

MORE AT Google

The organisation was chaotic, booked the bar. Moved to an empty area with no one else and no atmosphere. Cocktails weren’t great. We also ate at the Japanese, really cold with outside doors open. Food was very good, small portions but perfectly put together. Service was polite but you had to ask for it.

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NickyDorset . 2022-04-27

MORE AT TripAdvisor

The bar at Aqua Spirit was fantastic. Excellent atmosphere and swift service. They catered for myself and a large group of friends for a 21st birthday with ease, and a special mention to Raf, who was constantly on hand to serve us and help make our experience a smooth as possible. Without doubt I’d return.

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billyjmitchell . 2022-04-26

MORE AT TripAdvisor

Fantastic service, great place for drinks. Service by Rafa is brilliant! New favourite spot! Have recommended to a lot of friends already.

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682lukej . 2022-04-23

MORE AT TripAdvisor

Unfortunately the service was poor. Seated for drinks but nobody took our order in over 15 mins so we left.

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Steven Tarry . 2022-03-26

MORE AT Google

The service to begin with was slow and inattentive then I realised I was double charged after being promised by the manager roberto that the money would be back in the account within hours this was just a lie and I still have not been refunded. Do beware I’m not sure if this is common practice to steal from there customers.

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david m . 2021-11-29

MORE AT TripAdvisor

£100 for 4 drinks and they didn’t even bring tap water!

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Amalia Panou . 2021-11-11

MORE AT Google

17 quid for a cocktail!! Lol. Mind you lovely views of lots of cranes and building work. Great for toddlers I should imagine.

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Tugwell Gibson . 2021-10-09

MORE AT Google

One of my favourite central London hideaways, with chirpy upbeat staff.

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Lancelot Chancel . 2021-10-01

MORE AT Google

Amazing food and it has a roof terrace!

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Grace Aza-Selinger . 2021-08-18

MORE AT Google

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