2 Bridge Place in City of London, Westminster - Phone Number, Reservations, Reviews

Decent food had a steak and was lovely chicken breast good along with peppercorn sauce too and fine service to go with it and all reasonable prices

It was a great overall experience. Great service and good food! A place to come back for sure! Highly recommended to people who love a nice environment

Road works blocked entrance and exit so it was difficult to get to. Otherwise the hotel was good.

Lot is issues with service and not good food at all. Didn't honour the reservation and looked flummoxed. Waiter was not making any eye contact and took ages to take order and bring food. Food was not good with no salt and old veggie. Not something you would see at a Hilton. Added gratuity by themselves. Would not recommend this place.

The location is very cool. The restaurant has a charming interior and the dining places are great furnished, which creates a certain atmosphere. However, the best quality is their great service. The staff is very attentive and helpful at all times. The food gets served in a good-looking way and the ingredients used are very fresh and tasty. Our waitress was called Indie, and she provided an excellent service by any means. She even read my mind and brought me sauces for the country fries without me having to ask her for them. That was impressive! I think she will run this store one day.

Just got back on New Year's Eve after spending the Xmas week there. Rooms are decent; great concierge; decent british breakfast. I did not like the Christmas Lunch buffet. My son said it reminded him of college cafeteria food. That meal was my worst $$-to-quality ever. Found a new bottom for overpriced terrible meal. Roast beef couldn't be carved nor could I really swallow it.

Food was very poor. Toasted sandwich was dry and missing ingredients. Burger was overcooked and cheap ingredients. Staff were great and drinks were good. Just needs more attention on the bar food.

The food was really not good. My fish and chips was so greasy and the chips are raw. The kids menu was embarassing. We basically left everything on the plate. The ambient was pleasent but it doesn’t worth the money

Hottest day in London's history.The air conditioning was not keeping up The maintenance man Jason came in and tuned up the a/c and brought us a fan. Awesome experience, friendly and kind service Especially from Jason. Thank you.

Clean and quiet! We had a room with 2 queen beds and was very spacious. Bathroom was spacious as well! Super friendly receptions. Love the buffet style breakfast.

Great food and so much of it but the staff could smile a bit more 😀

Clean, friendly stuff, everything was perfect!

Gorgeous place for family, friends or solo visitors.

Very welcoming, the prices were okay. Nice hotel.

Buenos desayunos británicos aunque muy mal café. Fuera de éso no lo recomiendo. Hace años tenían buena cocina, actualmente la calidad y sabor de los alimentos dejan mucho que desear. La cena de Navidad 2019 fué terriblemente mala.

Overpriced, terrible service, avoid

We were given an Experience Voucher for xmas and thought we would use it in this restaurant as we were stay here for the weekend! All i can say is this was the worst meal i have ever had in my life!! We had sea bass for mains which consisted of.....( this is what it looked like, they had opened a tin of tomatoes and used the juice of the tomatoes, then cut a tomato in quarters and put that in and more cherry tomatoes with it, tomato over load! and the sea bass was plonked on top! We would have got more flavour and presentation in McDonalds. We have travelled many places around the world and eaten some beautiful food and also awful food, but this place was disgusting for food! If we hadn't had the voucher it might have been different....who knows.

Can here for a quick lunch. Mistake! Service was non existent. Three times had to go and find the staff so we could give our order. I ordered a Halloumi and avocado salad with lime. No avocado. No lime. Just some grilled Halloumi on a bed of leaves and pepper. Not what I ordered. However, my daughter enjoyed her squid linguine. I thought it was all over priced but the best thing was the air conditioning on this hot day! Would not come again unless I was hot!!

Went here with my partner for a activity superstore gift someone had bought us as a present for dinner. When we arrived after our long journey we had to use the toilet facilities, shock horror to find the disabled ( only women toilet) was absolutely disgusting. Paper towels everywhere and ladies toiletries. I had to speak to the receptionist and she got onto it straight away. ( toilet was cleaned) but first impression it was a bit late. Once we was shown to our table we were given a very basic menu choice. I ordered the seabass which to be told they didnt have but gave me a choice of different fish, the food came and my partners chicken was very dry from the off, but the salmon was lovely. Soup was nice for starters and dessert for my partner was lovely. Staff were great and welcoming. Just too basic menu choice and would have preferred the main menu and paid extra if needed and not worth the money, had better.

Such a lovely place to catch up with old friends, lovely surroundings, good food, nice selection of drinks and really excellent staff.

Starters were particularly good and generous, had the cooked smoked salmon with risotto and the goats cheese tart followed by the steak and the venison. For dessert we had the crumble and the banana brulee but the latter wasnt properly burnt like a brulee and essentially just cold bananas and custard. Cuurse are 2 for 1 but having not checked the bill properly at the time, they didnt seem to apply it to the desserts

Tasty but expensive for the service

A friendly welcome is always a good sign and that is what we received here. We were quickly shown to our table. The decor is lovely and clean and the seats comfortable. We had had a pleasant drink in the bar first. The food was excellent. I had the carrot soup - superb. We both had the sea bass with lots of tomatoes! This was also excellent and beautifully presented. The portions were of a good size. Our server, Adele, was professional and caring - an asset to the establishment. For a Saturday evening, it was very quiet - only two other tables occupied. I don't know if this is the norm or not. Its convenience to Victoria Station is a plus. The road outside, though, is very quiet. We look forward to returning.

I popped in for a quick drink on a Friday evening on my way to Pimlico. The bar itself is inside the Hilton Doubletree Hotel just outside platform 1 of Victoria station and close to the UK passport office. The décor was nice as you would expect from a Hilton. the music was low. There are 2 TVs at each end of the bar (sound down and on the news channels) and there were plenty of tables available even at 6.30pm on a Friday 9I counted 15 people in the bar and they were mostly American). The staff were very friendly but the beer selection is not too varied. in the end I had a bottle of Budweiser for a little over £5. They do have a nice looking cocktail menu - most appeared to be £8.25 and the bar menu is big and varied, though I didn't eat. Lastly, it smelt very nice indeed! This is probably because it is almost an extension of the lobby. So, a nice quiet bar, near the station and just around the corner from Pimlico's pubs and restaurants - not a bad place to start an evening out or to wait for your train.

Restaurant is inside the Doubletree Hilton Victoria so it isn't very big in size. There is a restaurant menu and a bar menu - the bar menu has more choice. Price is what you would expect in London. Food was nice. Service was very good. The Restaurant menu is cheaper for 2 and 3 courses if booked at the hotel reception - although i don't know if that is just for guests staying at the hotel. Very close to Victoria rail station.

Great breakfast, excellent servers and staff.

We stayed here for one night whilst in London. We went to the theatre to see wicked, this hotel is the perfect location if seeing this show. Just around the corner! Also great access to Victoria station but quietly tucked around the corner so not busy. Room was very clean and all staff encountered were very friendly. Would stay again!

Superb salmon starter and delicious steak for mains. Friendly and attentive staff. Restaurant is close to bar and lobby so noisy.

The wait staff were pleasant and helpful and the food was edible. I had a £50 voucher as a gift which got a set, two course menu for two people. The set menu offered was very basic and poor quality. We got rolled up smoked salmon as a starter and ready-meal quality risotto as a main. The only reason this isn't a 1 star review is that the wait staff were attentive. Do not eat here when there are so many better options within a 5 minute walk.

2 Bridge Place is the restaurant in the Doubletree Victoria hotel. I started with pork belly, kale and applesauce. Then both of us had venison tenderloin (perfectly cooked) with mashed potatoes, fingerling carrots and asparagus. DW also had a side salad, and I had a cappuccino and Strawberry Eton Mess for dessert (a confection of whipped cream and strawberries). Everything was very good.

The Risotto was awful - very dry - I sent it back and just had the cheesecake which was very good. Unfortunately my server was very difficult to deal with throughout - she did not listen to me when I sent it back and ordered me another one. I got her to cancel it and then struggled to get her to remove the cost of the entree and the associated service charge. The issue was partly language barrier and partly attitude. In the end I was able to resolve it to my satisfaction but it took persistence. A first for me for a Hilton restaurant.

Was a brilliant place. Not cheap but worth it.

We were looking for an upscale restaurant near our hotel that did not have its own restaurant. This came up on TripAdvisor. We were able to book a table here when every other place was booked solid. Service was good meal was very good.

La ensalada Cesar iba llena de salsa insipida. Los linguine llevaban demasiada pimienta negra. Se que son dos defectos que a menudo afectan a la comida servida en Inglaterra, pero no está de más reseñarlo. Servicio muy correcto. Localización perfecta al lado de Victoria Station.

I've been to this place twice and I fined it nice can be cold but food is great staff are nice there is a bar and a tv playing upstairs so if footballers is on it can a bit of putting if u have a romantic time with ur girl or boyfriend xx

Our train in from Heathroe went to Paddinton then we hopped over to Victoria. We walked with our luggage the very short distance from Victoria Station and our room was ready at 11:00 in the morning, which is excellent after a 25hr day including a flight. The reason we selected this location was that it is close to the Victoria Bus and rail stations. After we dropped at our room and a quick nap we were able to walk 10 minutes to Westminster, get in the sue, take the tour and see Parliament. We then went up the Eye was back at the hotel after a 25 minute walk.We then were able to go to St. Georges Pub which was excellent as well The room was very clean and met the Hilton standards. The breakfast (included for Gold members) was more than enough, full hot and cold buffet or ordering eggs any style. Suggest full English Breakfast if you have a lot of walking to do.

Trovandomi in area Apollo Victoria Theatre, sembrava una buona scelta per cena...appartato rispetto alla Victoria station, troppo frequentata. Ma si è rivelato deludente. L'ambiente (bar compreso) è quasi (dal basso) in linea con i ristoranti che si possono trovare dentro gli hotel Double Tree, ma è stato il piatto elaborato di carne che ho scelto (non economico!) a rivelarsi scadente. Il vino neppure granché in rapporto al prezzo. Ho apprezzato solo i panini con burro, ripetutamente offerti a me italiano da una delle tre giovani ragazze che mi hanno seguito attentamente per tutta la serata. Brave!

Nice location! We only had a 20 hour layover so were able to walk to Big Ben, Trafalgar Square, London Eye, Westminster Abbey, and Buckingham Palace!

El 3 de junio mi familia fuimos al restaurante para almorzar. Nos ha comprado el London Pass y su guía de restaurantes que ofrece descuentos en seleccionar lugares. Cuando llegamos, el lugar estaba vacío y me presentó la tarjeta al servidor. Me dijo que tendría que ponerse en contacto con su gerente (día) y volver a nosotros. Estábamos esperando un rato. Hambre ya que pasamos el día visitando los lugares en Londres. Todavía no hay actualización y luego unos 40 personas entraron en el restaurante como un grupo y empezamos a pedir bebidas. Pedí el servidor y en ese momento él estaba inundado y mostró que él realmente no importa. Decidimos irnos a comer a otro lado a un costo mucho más alto. Me puse en la guía de Londres y me dijeron que no es su responsabilidad de aplicar lugares honrando su tarjeta. La comida en este restaurante puede ser o no ser buena, pero el servicio al cliente no podría ser peor. Esperaba algo mejor de un lugar situado en un hotel Hilton.

...was had - not mine but a friend's. I rather thought you had to be a member to go but may have got that wrong. I'm not sure what the photograph Trip Advisor has chosen for it as it's not the place I went to. The lunch was at Christmas time and the decoration was so beautiful and tasteful yet quirky. Greenery took over the whole place and "grew" over books and shelving too. The smell was piney and the food and service exceptional. We all so enjoyed it.

We have stayed at Hilton Hotels all over Europe and are Silver Members of the Hilton Honours scheme, this visit we did not stay as we were on a day trip to the Lithuanian Embassy nearby, we did however decide to have breakfast here.

Arrived at restaurant who had no notice of our reservation through Open Table, fortunately restaurant was empty and seating was not an issue. Food was OK, would not rush back.

Average hotel. Very small rooms, rather upgrade to slightly larger room if you plan to stay a few days. Breakfast area is extremely cramped and small, it feels like you are sitting on top of other guests. Very friendly and efficient font desk staff.

Mi hija y yo usamos un Certificado de Regalo de té para tomar el té aquí después de una visita a la Tate Britain (una parada de metro de distancia). Disfrutamos de los bocadillos, bollos y pasteles que eran una parte del tradicional té y las porciones eran generosas - más comida de la que pudiera terminar. El restaurante estaba en calma y tranquilidad, lo que significaba que era un gran lugar para reunirse con los otros. El servicio era atento.

Upon arrival, the welcome was friendly and we were seated quickly. The menu options were explained to us by our smiling and professional waiter, Kane. We chose the "normal" contemporary tea.

Grensende til hotellets lobby, men har og egen inngang. Variert meny. Noen spiser pizza. Sitte ved bord eller dyp sofa...Oppmerksom betjening.

The waiter knew we were pre theatre. We arrived for our booking at 5:30pm and did not get our drinks until 6pm. We ordered main courses - the aubergine looked nice but the roast beef and yorkshire puddings were very disappointing. The meat was overcooked and dry. The yorkshires were Aunt Bessies!!! There was no gluten free gravy and no horseradish sauce. If you have roast beef on a menu the least you can do is provided horseradish and proper home made yorkshire puddings. Nothing could be easier. The service was slow and overall I expected much better than this from the Hilton. This did not provide value for money.

This is to record the good food and charming service we experienced dining at the Hilton Double Tree in Victoria on Thursday evening. The chef's signature meat dish on gnocci and spinach for main course was deliciously done, with tasty fruit tart desert to follow.

Travelling down to London on the weeekend and my friend and I decide to go and see "Wicked".

El restaurante 2 Bridge Place se encuentra en el hotel DoubleTree by Hilton junto a la estación de Victoria.

Restaurante com opções de menus de dois ou três cursos, que trazem à natureza da cozinha Londrina atual, sem desmerecer...

Not worth the time. Even the 'free' breakfast is low quality. Room service took a minimum of 1.5 hours to 3 hours.

While staying at the DoubleTree Victoria, we were entitled to breakfast included. We noted that the hotel had posted recommendations regarding the best time to eat - no queue, probable queue, and queue - no line, might have a line, and definitely there will be a line. We fell in line with their suggestions and went at times when there was no line. Food was warm, or cold, depending on your preference. Large containers of orange, apple, grapefruit and other beverages were in one of the dining areas. There was a variety of fresh breads and muffins. Service was good. Jaffy seated us the first morning and immediately helped us change the chair to one without arms. He cheerfully brought coffee several times and chatted briefly with us, making it a memorable meal. The next day, a young lady showed us to our places. The last day, we had to leave at 3 a.m., so the hotel packed a courtesy breakfast for us. There was a slight glitch in that procedure, but Saeed cheerfully set about fixing it. The lunch had orange juice, fruit, a muffin, and some bars.

We ate here for breakfast and enjoyed eggs over medium with hash browns, toasts and bacon. It was prepared well and was hot and flavorful. The staff were friendly and helpful in suggesting we could pre order our buffet breakfast the next morning for less as we were staying at the hotel.

For Christmas I was given a gastropub / restaurant voucher for a 2 course meal.

Le titre résume tout. Chambre petite (nous sommes à Londres), mais dotée d'une agréable salle de bain de style victorien. Petite terrasse en sus, ce qui est agréable.

The food was very good indeed, howeverall orders (not only in out table, but others as well) were delayed. The restaurant was not full at all, so it surprised us to wait so long for our food.

Service excellent, les plats sont de qualités, le prix est un peu élevé mais reste tout de même dans la moyenne des prix de la restauration londonienne (service à table)

Chose from the bar menu and found it still to offer a fair range of options. I had the salt and pepper sole goujons with fries. Well presented and hot and fresh. My colleagues had chicken burger; grilled beef burger with cheese and bacon and peri-peri chicken wings with salad and fries. Everyone enjoyed their meal.

We ate breakfast here one morning before heading out to the see the sites. They had a small buffet located conveniently off the main lobby. It was good, but not a lot of variety for the price paid. We were staying at the hotel and this was not included with the room. It was just okay for us.

This restaurant is located in the Double Tree Hotel and we ate here the first night we arrived. I thought that both the food and the service were quite good.There is a wide selection of restaurants within walking distance of the hotel. But if you are hungry but too tired to get out (like we were), the 2 Bridge Place will fulfill your needs.

I had lunch at the 2 Bridge Place because of a course I was attending at the Hotel.While the Food buffet offered a good choice of cold startes, warm mains and desserts. I particularly liked the Tikka Masala and the olive Ravioli.The beverages were disappointing: one small glass of natural water was served with no additional bottles on the table. Also no staff showed up asking whether we liked more. The coffee served for the dessert was quite frankly of the cheapest quality.

We stayed at the Double Tree for a week. We ate all our breakfasts and several dinners at this restaurant. Most of the time the service was very good. Breakfast was good but the buffet had the same things every day; but you can order omelettes and special order eggs. Dinner menu was the same all week, but the food was good. They were very helpful making us special order sandwiches to take on our tours the next day. (Packed neatly with crisps.) We enjoyed having a nice restaurant in our hotel.

Clean and comfortable, but not a very good atmosphere for an afternoon tea. It was easy to tell that the food was packaged and left out for quite a while before being served to customers. Desserts weren't very good at all. Quite disappointing for tourists when everyone raves about the afternoon tea experiences in London.

Lovely breakfast, good quality of food and amazing staff ready to help, you should try the afternoon tea.

We were going to see the play "Wicked" and were offered a set menu dinner for 15 pounds each at this restaurant, and decided to try it. The restaurant is only about a 3 min walk to the Apollo theatre where Wicked is playing. The deal includes a 2 course meal (choose 2 of the 3 offered - appetizer, main, dessert). As appetizer, we had the pumpkin soup (very good!), and shrimp cocktail - it was just ok - some shrimp on top of lettuce.For the dinner, my husband had the roast chicken dinner (with curry sauce on the chicken) mashed potatoes and cooked kale - excellent! I had the gnocchi - also very good!We splurged and ordered dessert too - the warm brownie dessert with ice cream. Unfortunately, this seemed to take a long time and we had to eat it quickly and nearly run to the theatre - we barely made it! Otherwise, the food was great and the restaurant experience was very good!

We had booked an afternoon tea treat in the Hilton, the service was great as expected. However the food was disappointing, I think Mr Kiplings did a better job. The environment is just a standard lounge space, feel more business like, rather than an enjoying relaxing place.

We booked a meal at the Double Tree Hilton Hotel London as part of a theatre trip and weren't disappointed. The restaurant is modern and spacious and the staff were attentive, courteous and efficient. The hotel is just a short walk from the Apollo Victoria Theatre and the tube/rail station, so very convenient. The meal was tasty, hot and a good sized portion. Would definitely go again.

A terrific breakfast buffet! We ate there every morning during our visit. Great choices for all tastes.

Decided to have a few drinks in the bar before seeing a show locally as we were early. There were a few people sat around on the sofas and a few in the restaurant area, one couple at the bar. I stood at the bar, waited, and waited and waited and waited.......the chap behind the bar looked at me a couple of times from the other end of the bar. Admittedly he did appear to be doing an order of drinks as he kept looking at a receipt and made 4 drinks, extremely slowly. Not once did he acknowledge me with a nod, smile, nothing, not even "I will be with you shortly". Drinks finished, yay I will be served I thought.......dont be silly.....scrap of paper on tray picked up, sauntered to bin and then returned, oooh, my turn now? Nope, picked up bucket and dissapeared.....????......ah, Ice needed, myst be the extremely fast melting ice that needs putting in the sink before a customer can be served. I had be joined by another customer waiting by this point, we both kept looking at each other in disbelief. 10 minutes had passed now and as it was apparent the service was diabolical we donned our coats and left.Sorry but I would expect better than this from Hilton, your staff obviously need training.And I am not expecting a response to this from you as you appear to have stopped responding to your reviewers as of the middle of last year!

I should start off by saying that my wife and her best friend have had afternoon tea in about 30 different places in London and by common consent this was the worst!, didn't start off well when the waitress knocked my glass of bubbly all over me from height iie off the tray. She did say sorry but not sure how much she meant it, no manager came over to see if i was ok - very poor customer service. We had the £34 per head deluxe menu which differed from the "normal" at £20.50p by the addition of one crumpet and a glass of bubbly - not worth it. Portions were extremely small, verytiny sandwiches and cakes. This was a huge disappointment and I would not recommend this afternoon tea to anybody. Nobod came to see if we were enjoying the "experience" and we were not offered more tea or food as has happened elsewhere. Very poor show Hilron

Read My review. The Buffet was a 8.2 out of 10 which was pretty good. . . The treatment of HILTON Platinum was below PAR. . . I have stayed at Hilton and Hilton Partnered properties all over Europe. . and North Amaerica. . . Maybe the difference is cultural. . .but it was not equal to ANY other of my Hilton Stays. . .

Friendly helpful staff , breakfast plenty of choice well cooked, hotel clean and when you check in your are given a cookie which a nice touch. Meals in the hotel are reasonably priced would definetly stay there again

I wasn't expecting a great deal as I think the decor is not great. However I was pleasantly surprised by the excellent food and good service. As I was staying in the hotel I had a couple of meals there and also breakfasts. Service and quality good and actually quite good value for London.

Coffee machine was broken! Surely a big hotel should be able to offer some sensible fall back when the bar machine fails. Apart from that, quite a pleasant bar - comfortable seating, and a well kept pint of 1664 later when we came back from an evening out.

We always eat here after a few days in London before we travel back from Victoria by train. It is located just behind the station so perfect for a last minute meal. I have a tastecard so we get 2 4 1 across all courses. We both had the fillet steak....perfectly cooked with chips/salad garnish/tomatoes and a peppercorn sauce. The service was excellent and the waitress was very helpful. For dessert I had the chocolate fondant....very rich but delicious and my friend had the grand marnier mousse. Such good value and we will be back on our next trip.

Booked a voucher on Groupon for afternoon tea for 2 and bubbly. On arrival we were seated and given menu's (special Groupon Menu) and Tea selection. When the afternoon tea came I was little disappointed. the sandwich selection was varied but there just wasn't enough of it (4 little triangles - 2 pieces of bread) I'm used to being over faced with an afternoon tea but It looked a bit sparse. The cakes I felt there could have been more variation in as we had 2 pieces of the same cake out of the 4 given.The food was nice but I wish there was a bit more. Also it's hard to see if this was as good as the normal afternoon tea's here as it was a special menu and not the normal one (also hard to justify on how good a discount it really was as its a menu designed for the offer) I don't think I would have this here again, it was just OK.

Restaurant is part of the Doubletree by Hilton- Victoria hotel. We stayed at this hotel for 5 nights during August. Breakfast buffet is extensive. Worth the price. Had dinner at the Bar which has a separate menu from the main restaurant. Loved the risotto with asparagus. Grilled chicken salad was enjoyed by my dining mate. Fast service in casual and relaxing atmosphere. Watched the Olympics in the bar area.

No atmosphere, nice staff but didn't sort out drinks at the beginning. Food quality was good but too expensive. No one came over to get our drinks. When I got up to go and get a waiter myself he did not have a pad on him. Impatient to wait further I suggested he just took the order without a pad. We were then told the steak would be 25 minutes, so I pushed and got that changed to 15 minutes. I don't know how many people were ordering from the hotel but the restaurant was empty so I couldn't see a reason for the food to take so long. Wouldn't go back due to price and lack of atmosphere.

Its the best place to be, nice ambience & good food. The service is excellent. I didn't have to wait long.

Enjoyed both breakfast and dinner during our stay. Located near the bar which also had good snacks and bar drinks.

The review is not about the hotel as we did not stay, but it is about " 2 Bridge Place " restaurant within the hotel.We saw a deal on groupon - starter and main for £17 and a glass of wine. five of us meeting up ex work colleagues.1. on arrival they said they 'had' to have the voucher printed out (i had booked for 7pm online with the voucher for 2 of us and had no idea i also now had to produce a piece of paper). I was very embarrassed in front of my 4 friends and the other friend who also bought a deal x 2 had to do the same as me and go to use the hotel computer. i spent 20 mins trying to view the voucher in my email and then on groupon site - it was a nightmare as the the site now told me i could not look at voucher again as it was used!! The staff were helpful but the fact it was required meant this caused all the heartache in the first place!The starter was very poor considering two courses came to £17 - for that money both starter and mains should have been very good. I had carrot soup with honey because the server highly recommended it! and it just tasted like a load of watery sugar - i could have made it better myself i'm sure. It's not hard to make good food for this money and make a good profit. the chicken main had a nice stuffing, but the actual chicken was too dry (overcooked) and only moist in 'some' areas. not good. my friend gave me some of her chicken and hers was even worse. The vegetable stack that came with the chicken was very good but that was about it. if we had not filled ourselves up with the bread and butter at the start, we would have been very hungry still.Next: the service was very poor. After two courses we were totally ignored for the rest of our evening even though we had told them at start we wanted to upgrade to 3 courses! (for an extra £4) when we finally had to ask for dessert they told us they were now closed! they were laying tables for breakfast! They did not deserve the 12.5% service charge and I am sad that I paid it but when you are with 5 friends who are not family, you are embarrassed to speak up so you let it go. Having said all that, if we had had a good dessert and the chance to choose one, (and by the way I asked at the start whether we can have the upgrade of £4 for a dessert and they said yes), so they knew we wanted dessert! - they told us we could also have a different choice of dessert deal of 2 for £6 so that tells you we had the conversation. We were still ignored for dessert and even coffee offers. Nothing further... it was as if we were not there. We feel we definitely got worse treatment because of having a discount voucher. That is discriminatory and very sad. Surely the purpose of these deals is so that you get to experience a place and hopefully want to return. They obviously did not care whether we returned or not. This plus the fuss about the piece of paper with the bar code on made the whole evening a shambles. I have made a complaint to Groupon about the booking procedure paperwork shambles and await a response.

i booked this on a deal with Groupon and because it was convenient to station for my friends coming from far away. There was a mix up because i booked online as I was told to once i purchased the deal, assumed all was now fine ; but the restaurant insisted they still required the 'paper' version of the booking with a bar code. I was not informed about this beforehand and was a very embarrassing and stressful 20 mins on hotel computer to resolve running back and forward to waiting staff member. a nightmare. At the start, we informed the waiting staff we would like to upgrade to a dessert with our meal as per the advert. they said that was fine. carrot soup with honey, very bland, tasted too sweet with not much carrot flavour and yet the waitress suggested it was just the best thing! The chicken was overcooked and therefore dried out. I managed to eat all mine as parts of it were moist but my friend gave me some of hers and it was even worse. My other friend who had pasta appeared happy with it. We waited to be offered dessert and were talking a lot as we were having a reunion so we waited on them as opposed to asking but eventually we just had to ask because we were basically being ignored once we'd had our main. not a soul came up to us not even to offer coffee. If we had not filled up on bread and butter at the start we would have been still hungry. We were then told that we were too late for dessert and they were laying tables for breakfast. The time was only 10pm. I feel we were discriminated against for having an 'offer' and treated worse than others there. I was very disappointed as the reason I upgraded is because I have a sweet tooth so pudding was very important to me, and also because we had told them at the start! won't go there again as a result and have complained to Groupon about the mess-up with the paperwork.. no idea yet if that part is down to hotel or groupon but it also almost spoilt our reunion.

The food was nothing out of the ordinary, and took some time to be served. The staff (paticularly the Maitre) was very friendly and accomodating; the bar part was a very nice spot to watch the UEFA soccer championship, the English fiasco notwithstanding.

We usually eat here before travelling back home from London - it is behind Victoria Station which is perfect for us to end our trip. We visited here early evening for a meal - the restaurant was not busy. We both had fillet steak- with a tastecard we get 2 4 1 so it was £14 each which was an absolute bargain! It was cooked perfectly- very well done for me but not tough at all. The chips are thick cut and tasty. A good way to end our weekend break.

For my second night I decided to try the Table D'Hote menu. 2 courses for 21 or 3 courses for £24. I opted for the Butternut, Gruyer and Quinoa Roulade, for mains I went for Basa and dessert the creme Brulee - it was fantastic - all compliments to the chef. It was great value and really tasty - I would definitely return.

The food and the service were both very good at 2 Bridge Place, and at just over £50 for two for a three course dinner with a glass of wine I thought it was good value too (dining from their pre-theatre menu). The only downside to 2 Bridge Place is that is obviously a hotel dining room (for the Hilton DoubleTree), comfortable, reaonably modern and bland.

Great place. Good bread. Nice staff. Well placed. Food is quite good. Didn't need salt or pepper once.

I had a lovely evening meal celebrating my birthday. Very attentive service, and fabulous food. My husband a coeliac was well catered for requiring a gluten free diet. I did not specify it was my birthday on booking but I guess the waiter must have heard me talking as after our meal the waiter brought me a lovely piece of cake with happy birthday written on the plate in a fruit coulis and each of us a small box with chocolate truffles inside..

Went in the restaurant for a meal after the theatre. We made some good choices with the lemon risotto and salmon for a starter, which I loved, my friend enjoyed her carpaccio, then we both had the chefs special of beef medallions with mixed mushrooms and spinach, plus new potatoes. The beef was cooked perfectly and very tasty. Service was friendly and helpful, they happily changed the gnocchi for new potatoes on the main course. Would happily return and would definitely reorder the beef!

Friendly and efficient service. Good plates of food especially the Chef's Special. Desserts too were quite delicious

Visited last Saturday at lunchtime for afternoon tea. We were seated straight away and one of the serving staff went through our menu. Once we had chosen our choice of tea, we were served very quickly, with our drinks and food arriving straight after each other.Everything was very nice, including our tea but it was a very light afternoon tea against others I have had, so we landed up topping up our lunch elsewhere. We were very kindly given two proseccos even though my friend wasn't drinking and had ordered another non-alcoholic drink. However, she did also ask for a hot chocolate to come later, but this never came.This place had a nice atmosphere and the staff were pleasant, but there are other places that I would more likely go back to for afternoon tea.

Had a working lunch for 8 people. Food was ready when we needed it and food prices and quality were reasonable

The food was below average. I sent back my pulled pork starter because I couldn't find the pork amongst the fat! The waiter apologised profusely but it was still on the bill. The rest of the food was not worth the money either, however the waiter was attentive.

We were a little peckish at 9:30 and the St George down the street was closing at 10 on Sunday evening. We ordered a club sandwich to split. It was okay. Not bad, not spectacular. The fries were subpar for English chips! And I was so looking forward to them, too!

The variety was poor and the prices more expensive then venues with better seating. I would not recommend this restaurant to anyone.

Enjoyed a lovely pre-theatre 3 course dinner here. Restaurant was well lit and felt spacious. Staff were very attentive.Will probably return for hopefully another pre-theatre dinner again soon.

Nous y sommes allées pour un afternoon tea, avec une boisson chaude et des mets sucrées, puis une verre de vin mousseux avec des amuses bouche salés, parfait pour un compléter un journée de visite dans la ville.le bar de l'hôtel est bien décoré,

Used this restaurant for a meeting and had lunch - very good service and a nice choice on the menu -

I used the bar at the hotel as I was meeting someone there. I walked into the hotel and saw a member of staff, he gave me no greeting. I went to the bar, again no greeting from the bar staff.I sat down, the bar had 3 other people in it. Know bar staff came over to take an order. I went over to the bar and again nothing, no 'hello what can I get you', 'no hi how can I help'.At my table there was a lot of mess on the floor, crisps had been dropped, no one came over to clean it up.I don't ask for much, but manners are important to me and they cost nothing, but can bring so much revenue to the bottom line.I will not go back to that hotel, can they afford to loose my revenue