Da Lick in City of London, Westminster

Great location. Okay food, great service.

The food, drink and service was good, but the prices disproportionate Be prepared to pay a lot for a small meal. E.g £5.50 for a bottle of water £44 for the cheapest bottle of wine £6.50 for a small bowl of fries on the side. Enjoyed the atmosphere and the meal.

Great steak house. Welcoming staff. Despite being very busy they find a time to surprised us with complimentary birthday plate.

I walked into the lobby and two concierge were talking and watched me enter look around and then one very slowly grab my bag and moved it 2 m to the wall and pointed to reception I walked to reception the young women was polite but gave me the wrong check in details to complete and had copied my passport to another persons (an American) after I completed it I asked her again about it and only then did she realise the name didn’t match the passport or my booking After much discussion and she was very apologetic I got my room key I walked back over to my bag grab it and walked across the lobby - the 2 men watched me then I asked where is the lift and they pointed to another door the other way Well what about done help ? None offered they continued their conversation - I struggled to the door got thru it and into the lift - I arrive at the 6th floor - looking for my room another staff member was there and pointed to a small set of stairs telling me you are down there - again no help so with my suitcase I struggled to my room The hall way was old and outdated - apparently they are renovating it but not yet The room however large and pleasant everything new - my room looked out onto a whole lot of offices and they could all see in my room - there was no sheer curtain so either you had to have the curtains drawn or everyone could see you ….seriously get some sheer curtains ! I went to have a cup of tea and both the cups and kettle were dirty - I actually took my cup of tea downstairs to show receptionist it’s was that bad On my return they had replaced both the kettle and the cups - thank goodness No mini bar and no conditioner - so after having a shower and washing my hair my hair looked like I had just got out of bed ! Seriously This is not a cheap hotel but I was far from impressed - even low cost hotels help people with their bags and offer service and are polite I felt that there was no warmth or service culture in this hotel - no one seamed to care or offer any service to the customers I didn’t have breakfast so can’t tell you anything about that - good news is that with a bit of training and some enthusiasm this could be a good hotel ….a few changes could make a big difference As a solo female traveller it felt quite uncomfortable and a little unsafe and I simply didn’t feel welcome REVIEWED after reading response I am not sure what footage you were watching but it was not me ! I did not get any help with my bags on my way into hotel and only got answered by staff after I asked for help ! Point being here is that you could address the concerns and take action OR sadly as you have done take aim at the constructive review - your response states more about the hotel which is clearly lacking service and responsibility for it

This is literally my partner and I's favourite restaurant in Central London. Fantastic food, service and vibe, and like nowhere else we've been. Just seen it's closing though? Devastated. :(