Jam Fire Deli in Highland

Great little coffee shop with so many goodies to try. Lovely lady served us and chatted about the bakery. She made a couple of new friends who were more than happy to sample the sausages.

Very pleasant staff, fast service and delicious food.

Good food. Always quick to resolve any issues in my experience and open to substitutions/changes to menu items upon request where it's possible. Nice welcoming atmosphere. Maybe a little on the expensive side.

Food and service were good. The ambience has absolutely nothing to do with a restaurant. It was freezing cold and the radiator running didn't make much difference other than noise. You should dress warmly.

Stayed for one night, as a couple, on 31/12/24. Checked in and was advised there was to be a Hogmanay party at the hotel that night. This was the first time we'd been informed. We went out for a meal and onto our own function in Nairn. We returned at 2am and the party still seemed to be ongoing. Around 3am pandemonium broke out with screaming shouting, banging doors, people running around outside our room and in the room above us, similar with furniture scraping across the floor constant running and slamming doors. We knew it was Hogmanay but this was out of hand. On repeatedly phoning reception and sending messages there was no response. By 345am it was getting worse and again no response was had to repeated calls. We eventually managed some form of sleep by about 530am. On check out a waitress asked if we wanted breakfast and we said we were too tired and going home and wanted to make a complaint. She said she'd let the manager know. No manager came, no response has been had to numerous calls and messages on landlines and mobile and they are clearly avoiding acceptance of any responsibility. Regardless of any specific event or night it may have been, the experience was awful to endure and the non response by the property speaks volumes of how much they care about their guests.....still trying to get a response from them 8 days later, not holding my breath!!!