Based on 119 opinions finded in 1 websites
Based on 119 opinions finded in 1 websites
Opinions
Used Jade Garden many times in the past and enjoyed the meals. Ordered our usual meal last week and it was very disappointing. The ribs were chewy and the main meal was rather tasteless. Sorry but I will be looking elsewhere in future.
Katywoowoo . 2024-10-28
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Food came out it was not hot only warm didn't think it was worth the price thay changed will not be using them again in the future and would not recommend the place
Sightseer34804576545 . 2024-09-14
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Ordered via their takeaway service. Unfortunately the chis were cold and not edible. The rest of the meal including spare ribs and chow mein were bland and to be honest not very good at all. Were also given the wrong sauce. Will not use them again
Gemma S . 2024-06-30
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Our favourite Chinese takeaway!! I love this place! The food is amazing and I normally order every week. I have lived in HK so know what I should be getting although called different names for the dishes but the flavours are authentic and so yummy! We had to use an old takeaway this weekend as jade garden were on a well deserved holiday….. omg I was so disappointed and in future will wait for Jade Garden to reopen. Thank you all for the amazing food you make! Keep it up !!!
StephLB1 . 2024-05-19
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Takeaway delivery. Driver was very pleasant. Ordered when the restaurant opened at 5pm. Food arrived Luke warm and Duck and Chicken satay both chewy. Will not be ordering again considering how much we paid .
Emma J . 2024-04-27
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Chose this place to go for a family meal to celebrate my birthday. It was a lovely experience from start to finish. I had previously reserved a table and when we arrived (about 15 minutes early) the table was already set up and ready to go. There was another table with a family already in there when we arrived, the tables are very well set out and you do not feel crowded at all. The staff were very attentive without being overbearing and happy to answer any questions we had. The meals came very quickly after we ordered and everyone enjoyed what they had. The restaurant then brought out a cake we had with us and some plates, a knife and forks so we could share it. I would highly recommend this place for a meal and will be ordering from the takeaway menu soon.
352katiearcher . 2023-06-22
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Just ordered a take away and it was lovely. Ordered before and always enjoyed the food. The sweet and sour prawns were amazing. Arrived very quickly and the driver was very polite. Highly recommend.
Fletch2023 . 2022-12-30
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Nice place to eat food is always fresh and hot. On negative I would say is they need to check the orders as twice now I have ordered from them and both times had missing food next time will physically check.
mark25155901 . 2022-11-16
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Had this multiple times now, and they have never let us down. Tasty, reliable and great delivery service! The only thing missing is to have it on Deliveroo or Uber eats.
Henry W . 2022-10-01
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the food is amazing so fresh, hot, tasty. never had ribs so soft always meat falling of the bone. amazing overall
796louiet . 2022-08-07
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Food was ok but a bit pricey for what you got.Chicken Curry tasted amazing,Sweet n Sour Chicken balls were average and were not crispy one bit.Noodles were bland and the prawn on toast even tho nice were miniature.This wasn’t a bad Chinese and even tho I have had worse I most certainly have had better.Maybe it would be slightly better if we ain’t in the restaurant.
meganhewettj . 2022-06-20
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I have been using Jade Gardens on & off for a while. I went there for a sit down meal over 10 years ago to find the owner very rude, she had no in house customer service rapour so stopped going there. I started using the restaurant again before lockdown as I thought it was under different management. This evening I ordered food to be delivered online, EST 60 mins. I called after 90mins to check. No apology, just told it was on it's way... Another 20mins later food arrived, soggy chicken balls, spring roll, chips, hardly any chicken in the curry. I called back & asked to speak to manager. The woman I spoke to was very rude, still didn't apologise until prompted. Then told me she was the director, if I wasn't happy to leave a review.... So here it is ... Appalling service!!
rachelhancock7206 . 2022-01-02
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Received our takeaway food for the second time in the last couple of months it was cold. Called and was told “we are busy and also You have lots of choice if you don’t like us then use someone else” After using Jade Garden for over 2 years I feel really let down and disgusted that they obviously do not value their customers who are paying their wages. I WILL NEVER USE AGAIN AND DO NOT RECOMMEND
taralouise178 . 2021-10-30
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The website alone was easy, clear and quick to use. The food was delivered within the estimated time. The food was hot, vibrant in colour, fresh and absolutely tasty!
H2059XCgillianw . 2021-10-08
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Ordered a take away. Quoted 80 mins for delivery which seemed a bit excessive but has been quicker in the past. After 90 mins called and told it would be a further 25 mins and they could do nothing about it. Only choice was to take it or leave it. Apauling service with absolutely no customer appreciation. Never use again.
O6745ZNpeterc . 2021-10-02
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Waited approximately 1,40 when estimated time was 45min, I called couple times got conflicting answers. I had a child so hungry waiting almost 2hrs, this would have been forgiven if the food was good but it was so bad apart from eating some of the rice reluctantly with some prawn crackers. The chicken had been boiled, the noodles I think they forgot to cook them. Nothing tasted like it should. So disappointed as I had one in lockdown and it was nice.
Shi12345 . 2021-09-08
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We had a meal here recently. The food was pretty good. I recommend getting the shared platter of hors d’œuvres to start. The decor/interior is nothing special, and outside are the delights of Waterlooville precinct, aka ‘The Boulevard’, or as I prefer to call it ‘The Boulevard of Broken Dreams’. Still, a good place to come for a tasty Chinese meal and a beer.
pigsney . 2021-08-04
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Came 20 mins earlier than stated ,however food was awful. Chicken ball were greasy and the chicken was slimey , chips were dark,greasy and shrivelled like they had been cooked a few times , rice was hard and crunchy and curry sauce like water . I couldn't eat it but my hungry 4 year old did so I just hope that it was all cooked properly . Definitely WON'T be ordering from here again
clairedP2119ZX . 2021-06-15
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Good evening We thought we would give feed back to you. We used to get our Chinese from bedhampton but sadly they have closed, hence why we have tried you. Most of the dishes that involve frying were really over cooked! Mongolian lamb partly burned Prawn toast over cooked Spring rolls hardly any filling and over cooked Plum sauce was tasteless like water had been added Noodles were oily and I won’t be eating them at all. The best dish was the squid but even that was chewy. As a consequence we will not be coming back to you. Really disappointing. Sent from my iPhone
Shelleylr . 2021-05-30
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3 hours late . In the end I went to the restaurant. My order hadn’t even been started . Once I received my food it was cold, salty , and pretty sh@t . AVOID , it will only disappoint you .
Kevin34000000 . 2021-01-01
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Great restaurant and great takeaway. (they deliver locally too!) Great choices of food, good selection of spicy food, all very reasonably priced and served hot. Well recommend
chrismranger . 2020-12-20
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Id suggest you avoid this place - simply poor quality food and staff are rude - such a shame overall
chrissV8916HG . 2020-08-31
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Had several deliveries over the past few months and everything has been faultless, food has been hot, delivery has been quicker than stated and the food is spot on, thanks Jade Garden.
MatthewB5723 . 2020-07-11
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Tried to order , spent 30 mins trying to order on website and then another 30 mins on phone to be told they are too busy , I asked if I could order for later as spent so much time waiting , they had only just opened , lady was very rude and hung up on me as well, will never use again or go there !!!
40lulu . 2020-05-23
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Waited 4 hours for delivery! Freezing cold! Phoned up and told them that it was cold to be told they would have to come and collect it take it back and bring it back!! After waiting 4 hours there was Noway I was doing that!!, asked for a refund witch she rudely told me there was Noway I was getting a refund!! Didn’t want to reheat it because I didn’t no how many times they had already done so! She also said she didn’t care if I was to write a bad review!!
Bettyboo124 . 2020-04-18
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The food arrived early which is fine. The food was cold. Everything required reheating. Even before reheating, all of the chicken , although cooked, was gelatinous with that slimy texture. With the current situation we are all after a bit of a treat. Unfortunately,Jade Garden is not it. We will not be ordering again.
jmtrog . 2020-04-04
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I had a terrifically tasty pork curry with vegetables and rice. It was very pleasant. I will go there again when I am next in Waterlooville.
Itinerantviolist . 2020-02-02
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Brilliant food. The crispy duck was perfect as was the Singapore chow mein. The star of the show was the chilli soft shell crab from the starters menu, All the food was fantastic, thx for a great evening folks. Regards, Liam.
KeydellKop . 2020-01-05
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The chips were ok, the 12'ish prawn crackers were ok, the rest was cold and all tasted burnt, the ribs had no meat, the beef in the supposedly chow mein was burnt, the curry sauce was like piss water.DO NOT GO HERE, IT IS DISGUSTING!!!
fire6441 . 2020-01-05
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Had a great meal in the jade garden, food was excellent and the service was very good we all enjoyed it and would recommend it to anyone
ian d . 2020-01-04
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Booked a delivery for 7 pm, it finally arrived at 7.40 - most of the food was cold, the curry was horrible had very little taste to it. We placed an order on-line 2 hours before the delivery time we asked for, when we called at 7.30 to see where our meal was we were told there was a delay because they were busy yet they had our order online before they opened! Would never use again, total waste of money
Tracey J . 2019-11-11
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Ordered a takeaway.. duck pancakes were ok. Ordered chicken Kung Po, with cashew nuts. Very disappointed not a cashew in sight, just peanuts! Won’t order again expensive too!
Julia P . 2019-10-29
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We use this as our take away regularly Amazing quality, not greasy at all Collection or delivery = same excellent quality Use the app for ordering it’s so easy 🍜
mandad2013 . 2019-08-29
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Been to the Jade garden several times but that is because it's good! It has a great selection of foods and drinks, the service is always good and the prices are not expensive either. Recommend the spicy dishes ... We will return
chrismranger . 2019-07-27
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Ordered on the 4 * average rating. Sadly chips were hard as if re heated from a few days ago. Chilli beef tasteless. King prawn curry again tasteless prawns only just cooked, curry sauce bland.
indiolakes . 2019-04-28
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Went for an early dinner so we were the only patrons when we arrived. It is a large restaurant and I loved the vintage decor. Our food was delivered quickly, freshly cooked and absolutely delicious. I thought it was great value too.
LynnieC29 . 2019-04-27
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Lovely setting, good ambience, great food, but it would have been nice if we hadn't each had to wait for the other's food to be delivered; this happened with the starters and also the mains. Restaurant was very quiet, so no apparent reason for not getting this right... Also a bit expensive for what we had - nearly £40 for one hot and sour soup, one small portion of spare ribs, lemon chicken, sweet and sour chicken and two fried rice portions, plus one beer.
LizzieP993 . 2019-03-25
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Prawn roast was burnt, rubbery and chewy. Vegetarian spring rolls were okay. Chips were dry. Chow mein was okay. Customer service was amazing.
laurynlivesey_ . 2019-03-12
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I’m usually quite hard to please when it comes to food but our recent, first experience of Jade Garden was nothing but positive. We ordered a takeaway and had excellent service on the phone, super friendly staff. The food arrived after an hour, quicker then they said and impressive for prime time on a Friday night. Quality was excellent, lovely spicing and great flavours. We will definitely be using this place more regularly now!
473carlaw . 2019-02-02
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Came here with friends and opted for the set menu for 4. choices were good and the beef and duck really tasty. good portion sizes and friendly service. would have been 5 stars only for £21 per person it was overpriced.
maddiePortsmouth . 2019-01-26
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Delicious! We ordered satay chicken and duck chow mein. Very nice, not greasy at all. Lots of flavour. Tastes fresh. Definitely will go back again
D6401UZdavidf . 2018-12-30
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I visited with a friend, mid week at approx 8pm. It was just the 2 of us in the restaurant initially so very quiet but it still took a while to be acknowledged and asked what we wanted to drink! Then a group of about 6 people turned up and sat on the table behind us. So it still wasn't busy! We ordered our food (4 dishes to share) and we got served 2 dishes, and then the other table started to be served behind us! we then got our other 2 dishes! Why would you not just serve one table at a time!!! It then turns out our food isn't hot it is luke warm, so we ask the lady to come over and mentioned to her that the food isn't hot and she starts putting her fingers all over the food to check for herself!!! Awful. She took the dishes away to the kitchen and we got served fresh dishes and they were hot, to be fair the food was okay, but I am not sure there was any beef in the shredded beef dish! We would NOT go back again and I would NOT recommend spending your hard earned money in here.
vjc . 2018-12-15
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Went on a Saturday evening with friends, strangely quiet with only one other table of customers. Service was good (although what I assumed was the manageress, kept the staff on their toes). As our friends ordered one of the set menus, our own meals came out later. My pork curry had a skin on top as it had been sat on side waiting to be served for some time. Otherwise food was not bad, prices are more expensive than other local Chinese restaurants.
Havantpeterb . 2018-12-09
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Takeaway delivered on time. Nice and hot, very tasty. No complaints. Will use again very soon. 5 star food
rand275 . 2018-09-16
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Great food with great service by the staff at Jade. Good selection of food, with great great selection of starters and mains. Unfortunately the Jade Garden lacks a little atmosphere but this is out weighed by the food, the price and service.
chrismranger . 2018-07-22
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First time I have ordered from Jade Garden. I was born and lived in Singapore so know my Chinese food. Singapore rice was delicious hot and lovely ingredients. Chicken curry spot on. Didn't expect free prawn crackers a nice touch. Great value plenty of food. I will be back.
Ian H . 2018-06-29
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We ate here for an early dinner. The food was very good and tasty and value for money. As said in other reviews, the restaurant lacks a little in atmosphere, however, the staff are friendly and the food was very nice.
no1blues . 2018-06-18
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I have use the Jade Gardens a few times now and every time the food had been of a good standard. The portions are the usual size for a Chinese take-a-way, the meal when arrived was 75% hot and the flavour was good. My only grip was the accompanying sauces were very think and gloopy.
Mark R . 2018-06-01
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Reviews said it was good, I say it was average at the most, service was OK, slow but OK (considering we were the only eat in customeers), Starters were terrible,(Hot & Sour soup), Mains were ok.
fire6441 . 2018-04-15
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Service was so slow, we waited 40mins for soup starter, food Luke warm, plates cold. Only 6 people there!!
BGCresta . 2018-03-03
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Best Chinese definately recommend jade garden had my husbands 50th birthday meal there last year , have started having delivery very nice food not greasy at all! Like some Chinese takeaways !
nartynoo1 . 2018-02-18
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Appreciate that everyone has different experiences but we had a truly great experience re our large takeaway order. Ordered online, told to collect 30 mins later, (on a Saturday evening) and everything was perfect, hot, tasty, on time, and plenty of portions.
chrismranger . 2018-02-18
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Went with my brother Food was delicious Service was fast and friendly Price was reasonable Lovely restaurant
40lulu . 2017-12-30
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I went to this lovely place for a treat with my friend. We found the food cooked to a very high standard and very tasty. The only down side is the high cost for a drink. A small glass of wine 125ml costs £4.50. That is dear.
leepownall2426 . 2017-11-02
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Service was very friendly and helpful. Normal menu with good selection of specials and ”banquets”. Just the place for a quick meal. Well satisfied.
Chris B . 2017-10-26
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We ordered a takeaway online to be delivered after 6 pm on Saturday, it was my birthday so it was a treat. The meal arrived at 6.15pm which was fine, We had the mixed starters, the smoked chicken was hard and inedible, the prawn toasts...
niftyfifty53 . 2017-10-01
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We visited with our two children whilst away on a mini break. We were made to feel very welcome, the ladies were very helpful and kind. The food was delicious, good choice of dishes. We thoroughly enjoyed everything. If we are back in the area...
Lindsay G . 2017-08-05
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Decidimos probar Jade Garden por primera vez como sentarse restaurante (que hemos tenido para llevar desde aquí durante los últimos dos años! El restaurante tiene un ambiente relajante, disfrutamos mucho de la comida, estaba bien hecha, sabrosa y no tener que esperar horas entre campos...
Melissa A . 2017-08-04
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Después de usar el servicio de entrega de jade garden por 2 años me informó esta noche que el cargo de entrega fue £5. 50. Seguro decir que no será con ellos de nuevo. Ten su entrega menú unidos £1. 50 - podría ser mayor....
AndieEmmerson . 2017-07-22
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Esta fue nuestra tercera visita al Jade Garden con nuestra familia. Hemos probado su buffet del domingo, y esta vez tuvimos la carta, que era igual de bueno. Tuvimos en realidad la mesa en línea después de las 10:00 pm la noche anterior, y quedamos muy impresionados por el contacto inmediato del restaurante por teléfono, seguido por un correo electrónico de confirmación.
Carole B . 2017-05-01
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Como muchos de ustedes saben para conseguir comida china para ir un lunes es muy difícil. . . Pero queríamos algo y esta es la única cerca de nosotros que estaba abierto un lunes (positivo), así nos llevamos nuestra comida de ellos.
TravellingPerformer . 2017-04-05
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Fuimos a este restaurante una noche de sábado. Era tranquilo pero el servicio encantador y la comida muy sabrosa.
Marie C . 2017-03-19
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Came her with my partner for a Saturday lunch had a delicious meal with excellent service, good price, very clean will defiantly be back
53Carole . 2017-02-28
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Food was delivered on luke warm plates so got cold half way through eating. I would not even recommend this restaurant to my worst enemies. It was so cold in there that we had to ask for the heating to be turned up. Would I go there again, absolutely not.
Mary E . 2017-02-18
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Just had a meal at this chinese restaurant the food was excellent especially the fillet of beef service was very good and we were not rushed at any time will be going back in the near future
timmorgan1 . 2017-02-10
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Just had a take away tonight first time here, save your money, taste buds and friends/family utter rubbish. Purbrook garden 10/10. Never again at jade garden.
A TripAdvisor Member . 2017-02-09
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Food was all ok except for the RED Chillies laced PLAIN meat chow mein with no sea food we were going to share with our toddler, Everything was basic, chicken balls with SS Sauce, chips, BBQ sauce, prawn crackers and the chow mein. My toddler as usual loves to try anything tucked right into the noodles and ended up with a red chillie in her mouth. she coughed and panicked for 10 mins and slowly the milk stopped her mouth from burning. I tried some and i like spicy but not a red chilli laced dish when it was asked for as a plain meat chow mein.I called to ask for a refund for this item and the english sounding guy handed me to an old chinese sounding woman who shouted 'I Give you no refund I give you no benefit'. She would not shut up to let me explain and continued to tell me no benefit no refund. After calling back numerous times they came to collect the food which we were quite upset about and she shouted down the phone you get 80% if you eaten any. If this is so when the refund comes through I will call the card company and take it back in full.After 10 years of using Winnies and then now Jade garden in the same place I will never eat their food again. Her attitude was a disgrace and as a customer through distance selling laws well within my rights to receive a FULL refund as the product was not as requested. I am so angry and upset that i have not only had to calm a toddler down and stop her mouth from burning with the chilli but also my own.I only wanted a plain meat chow mein, not a burn your face off with rubbery green bits to boot and charred bits of meat. The rest was fine but it was ordered as a basic meal nothing fancy or spicy or hot!NOT Family friendly at all, Never again
Sue_sue77 . 2017-01-27
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Visited the restaurant as a result of good reviews here. The decor may be a little tired but the food is anything but. Delicious food at a very reasonable price. Not really too much else to say aside from that. Enjoyed the experience of dining there and will be doing so again.
Steve B . 2016-11-23
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Tonight I have experienced the worst customer services from JADE GARDEN ordered a meal for a special occasion. When received the sweet and sour sauce had leaked all over everything, yes I know the food comes in plastic containers however 3 items where in a paper bag and the sauce had leak all over the contents. My friend is allergic to sweet and sour sauce so i rang the restaurant and explained the situation they where more than happy to deliver the 3 items out again, as long as we gave the driver the bag with the damaged food in back... no problem .Driver arrived with fresh food, lovely... answered the door and went to get the food and said to the driver "would you like the food" as it was dripping all over the kitchen, driver said "we usually do but don't worry" .... 20 minutes later, how do I describe this,,, I had a phone call from a unprofessional rude lady, demanding to know where the returned food was! I explained what the driver had told us and she basically called me a liar and told me that the driver said we had thrown it in the bin, this was a complete and utter lie, but the lady kept accusing us of saying this and that we are bad for not sticking to our word, your customer service was very poor and me dealing with customers day to day I know the the customer is always right. it is still currently sitting in the sink, so if you want to come and collect it, feel free!! This has ruined our evening being spoke to like this, I was a loyal customer but no anymore!!!!
Verity K . 2016-11-11
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Wow you have to go to this Chinese restaurant, it's the best Chinese locally. We have been about ten to fifteen times now. Would highly recommend it. The food is top notch, the service is very good. The people that run it seem to be a family, think the father is in the kitchen & the wife & son plus other staff serve. They really are 100%. I would give a higher score, but you wouldn't believe it was true if I did. So many thanks to all in the Jade Garden Waterlooville. And we will be seeing you very soon. Wendy & Roger M
C7513HDwendym . 2016-09-14
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Friday last minute but only just got a table as well booked by regular customers. Good range of Chinese foods, cooked to order. Clean, polite, hot and very reasonably priced
nicholask751 . 2016-08-31
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We love it here because the food is always freshly cooked and the atmosphere is good. Top quality food soon arrives and it is always superb. Well done because you are such an asset to Waterlooville. We have no hesitatation in giving you a 5 star rating. - Nigel and Jenny.
Nigelped . 2016-08-28
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Fast delivery, and the food just wow amazing! It was the first time I had used this Chinese and was very impressed. I will be using them again!
Lisa G . 2016-08-23
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went to visit my niece and her partner to help them settle down at their new home.as a way of thanking us they took me and my wife to their local Chinese jade garden.it was superb,one of the best Chinese we've had outside of London.the starters were fresh and full of flavours.i like things hot and spicy and my wasabi king prawns was certainly that but delicious as well,while my wife enjoyed her chicken in lemon.the restaurant was busy but the service was good with polite and friendly waiting staff.the interior of the restaurant is nice and modern.it was a very relaxing evening with my niece and her partner.overall a great Chinese with great food
811michael . 2016-08-12
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Excellent takeaway. We have used many times and always had a good meal. Typical range of Chinese food - recommend half or quarter duck. Always friendly and efficient service. The food is always lovely and hot.
Waliw . 2016-08-04
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We tend to eat here on special occasions such as birthdays etc as everybody loves a good old Chinese, they offer a buffet menu where you can eat as much as you like for a standard price. Staff friendly food is at high standards and not as greasy as other restaurants I have been to, overall very good place local in the middle off Waterlooville will be returning.
Dan O . 2016-06-26
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I have eaten at this restaurant with family and friends on several occasions and have never been disappointed. The restaurant is located in a parade of shops and you could easily walk past and not notice that it is there but it is definitely worth a visit. There is ample parking in a nearby public car park that is free in the evenings. The menu is extensive but the set meals make ordering very easy. The food is good and staff are friendly and efficient. There is a good choice of wine, beer and other drinks and prices are quite reasonable.
c c . 2016-06-04
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We have been meaning to visit the Jade Garden for sometime. The staff are very pleasant and accommodating. The meal we chose had Oyster sauce in it, as we are vegetarians they changed the oyster to soy sauce. The meal was delicious and we didn't have to wait long for it to be served. The restaurant was laid out nice with a pleasant decor and soft music playing in the background.
Janet A . 2016-06-03
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Friendly, quick reply, would eat again. First time here easy 1:1 hands down the best Chinese in hampshire
Jack S . 2016-06-01
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We decided at 5:30 on Saturday to all get together and have a Chinese. After hearing good things about Jade Gardens we decided to give it a go.The prawn crackers were fresh, the duck pancakes were also very good.Although maybe a little quick to try and clear your plates ( some people were still eating) the service was good.I would also take note that the menu shows "spice ratings - 1 chilli (medium) 2 chillies (hot)". They do not lie, the Singapore chowmein was probably a little on the spicy side of things but nether the less still tasty.Would 100% return
Cr1204 . 2016-05-06
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This was our first order with Jade Garden, we had high hopes but we're sadly let down. We ordered a delivery at 17.15 and we're told it would be an hour! So you'd expect that it'd be fresh and good quality food. No. I was shocked by the colour of the foo yung which turns out they add food colouring to!? Burnt prawn crackers, both the chow mein and rice noodles were tainted with a burnt taste. The crispy aromatic duck was mainly shards of burnt skin and what meat was there was dry and rubbery and we had to question whether it was left over from lunch. Meat on the ribs was good but sauce not nice. We called to explain and to be fair they agreed to collect the noodles and refund us for them.
Chloe D . 2016-04-15
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Visited Jade Garden for the first time and we were very surprised. Clean and fresh decor coupled with great service.Food was very very good, and especially recommend the soft shell crab, salt and pepper prawns, and salt and pepper chilli chicken. In fact the whole menu looked great and of course the aromatic duck was very good also.In fact everything was very good it was just a shame that the restaurant lacks a little atmosphere and there were only a few diners enjoying it.
chrismranger . 2016-04-02
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Very nice friendly restuarant with good selection on menu. Good to find this Chinese restaurant in our area.
MaryBcatgirl . 2016-02-24
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Great, food came in good time in consideration to cooking and distance from restaurant. Polite driver's and had change.Food was hot and has flavour the portions are about right quality and quantity for the price. This is a Take out that you can rely on.
Sue_sue77 . 2016-01-20
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We used this restaurant when they first opened, so decided to give it another go.. The staff were very welcoming , the tables set nicely and the food was first class. On the down side. it was pricey and the take away customer sat by the door and were looking at you as you were eating , which didn't go down well also some of the take away customers were drinking at the check out while waiting for there order,If they could address that problem we would go again.
roy s . 2015-11-29
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first visit, very impressed!!!service was very friendly and staff eager to help.food was very good will be going again.
maureen w . 2015-11-18
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Decided to drop in here one evening last week rather than cooking dinner! A party of about 7 arrived at the same time and a couple of small tables were already taken (not bad for a week night). Service was attentive and prompt. My husband and I decided on one of their banquet menus for £26 per head. Prawn crackers and dip given whilst we chose. Hors d'oeuvres were very nice (pretty standard but good) only slight down side was no sauce/dip; meant seaweed was a bit dry. Duck & pancake intermediate course was lovely, duck beautifully cooked. Main courses (3) with rice were also lovely and very hot! The Schezuan prawns were outstanding, nice kick of fresh chillies. My husband and I have decided we have found a new regular eatery.
Carla B . 2015-10-27
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We use to go to this restaurant every sunday , and it was excellent from the friendly and warm service to the food , but it has just come under new management ( middle of august 2015 ) and it is terrible . Went there today ( sunday 23-08-2015 ) for lunch . the restaurant was empty so went to sit down at one of about 25 tables but was told no , we would have to sit at the back in the corner , then we orderd two cokes at £2.00 each ( fair enough ) , but they opend a pack of asda multi cans of coke and used one can to fill two glasses and toped them up with ice and then we were told by management that because there were three of us and one wasn't eating ( just got out of hospital after an operation which was explained to a very rude woman ) there would be an £15.00 charge on top of the bill because they charge per head weather you order or not . then came the food which was inedible , overall an utterly terrible experience . never again , this has gone from an excellent restaurant that we used every sunday plus takeaways in the week to one we will be avoiding like the plague , and I would suggest any one contemplating eating here DONT .
Joseph G . 2015-08-23
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Had a home delivery. Food cold ,bland. Rice was stodgy, chilli chicken seemed to be in a gravy, no chilli flakes in sight!
Lisa W . 2015-08-20
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Yesterday was my Birthday, My wife and I often have Chinese Take Aways, but as a special treat we decided to go to a Restaurant instead. The food was very different from a Take Away. It was hot, and freshly cooked. Much nicer in my opinion. We were offered the choice of chopsticks or cutlery, however I wasnt brave enough to try the chopsticks. If I had I probably would have been there all night.It was a Tuesday evening and the restaurant was very quiet. In fact whilst we were there we were the only ones eating. So we had a waiter, two waitresses, and a Chef all making sure our evening was a pleasant one.The background music wasnt too loud, so we were able to talk during our meal. We were able to take our time, and it felt relaxed and friendly.It was a nice place to spend a special evening.
Stephen H . 2015-08-19
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My partner and I were wanting to visit this restaurant due to the excellent reviews we have read. We were not at all disappointed when we decided to have our lunch there today, lunch being all you can eat Sunday Buffet for £11.99. We arrived at 2.00pm and were informed that they would be open until late evening - it was so nice not to feel rushed into having to eat lunch quickly before a restaurant closed for the afternoon. The food was so tasty and fresh and the portions were of a very substantial size too. The service was friendly, helpful and efficient. We will definitely be returning and I am so glad we have such a great restaurant with lovely, tasty food close by.
pinkpanther0071 . 2015-08-16
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Took a table for 9 and everyone enjoyed a splendid meal. A warm welcome and attentive service made us feel comfortable in the freshly decorated restaurant. The main courses took a while to arrive but we were kept from being too hungry with prawn crackers and drinks topped up. The food was delicious and fresh, with a menu offering more authentic dishes beyond the standard sweet and sour items. The bill was reasonable enough at the end, and we shall definitely return.
inspec71 . 2015-08-14
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Whilst travelling on our Holiday and we fancied trying something different from a Traditional Sunday Lunch so when we saw their advertisement for a all you can eat Buffet for £11.99 each we thought just the job and we were not disappointed it was brilliant.We were greeted by a very friendly waiter who explained that you can create your own Chinese Banquet from a large list of Starters, Main Courses and Side Dishes and you can order as many as you want and make your own combination.All our food came out well presented and was hot, tasty and high quality too.The service was faultless with very pleasant staff.I would definitely recommend you try and i hope you have the same pleasant experience we had.
Saltwitch . 2015-08-13
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Late Sunday we came across this Restaurant as we couldn't decide what to eat but we both love Chinese Cuisine so took advantage of their all you can eat banquet at a fixed price of £11.99 a head.It was just the job so many food choices and cooked well and good portions too.We were welcomed by very pleasant and attentive staff, There was an Engagement party on and the main waiter made there party extra special by taking photos during the drinks toast. We our selves really enjoyed our food and we ate very too. Excellent all round.
Gregory W . 2015-08-05
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An extensive menu and attentive and efficient service. The food is well-cooked and nicely presented.
Hampshiretraveller59 . 2015-07-18
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Would definitely recommend at last a lovely Chinese restaurant in Waterlooville, food was amazing and service excellent well worth a visit
lisa o . 2015-07-15
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We decided to go here on sunday, to our delight sunday is an all you can eat buffet for only 12 pound per head, food was absolutely amazing! The staff are extreamly welcoming and cater to your every need, the manager james was awesome and so friendly! Its so good to finally have a decent place to eat in waterlooville. Definitely returning and telling everyone we know about it! Thankyou for such a good night!
DanielleDenise . 2015-06-21
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Went in here for the first time a couple of weeks ago. The staff were very welcoming made me and my son feel quite 'at home'. Although there were only a couple of other people in there the service was very quick. It was spotlessly clean. I have said to my son we must go in there again. I even asked a couple of questions and they were only too pleased to answer and their English is brilliant.
David B . 2015-06-10
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Was sooo lovely we have takeaways from here but thought we would give the lunch menu a go at only 5.99 starter and main.Was absolutely lovely fresh and good size portions will defentily go again.Service was quick and friendly.
Penelope W . 2015-06-08
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We came here with friends as a group of 4. Waiting staff were very attentive, food was delicious and the atmosphere is lovely. Will be returning very soon. This was a Saturday evening and couldn't fault them.
Tigerlilly93 . 2015-06-03
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26 Opinions
Having eaten here before, I thought it was a reasonably safe bet. I was extremely wrong. I ordered a chicken curry, with prawn toast, chicken noodle soup, amongst other things for family. Two hours after finishing my food, I was violently sick, actual sick, not just feeling unwell. I’ve been in bed ever since (now for 24 hours) The GP has confirmed it is food poisoning, and I will feel sick and possibly be sick for 72 to 96 hours. I will never ever order food from here again. I even called them, to which they denied being responsible! Please do yourself a favour and avoid!
50 Opinions
I absolutely love this place the people are kind the foods great I go pretty much every week
126 Opinions
Friendly staff and very willing to help you when you need help for your order also deliver locally and the drivers are all very courteous