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3.8

Based on 1.594 opinions finded in 3 websites

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Nº 205 in 309 in Hartlepool

Nº 29 of 35 Other cuisines in Hartlepool

CUSTOMERS TALK ABOUT DISHES WITH..steakfishonionroundcookedsaladcoffeecurrypuddinggarlicpieoldbeautifulsoupchickenmustcheeseroast

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Pleasant staff. Nice surroundings. Food reasonable. Very quiet this Wednesday

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Simon Roberts . 2024-12-19

MORE AT Google

There was my mam and I. We both had separate meals. My mam had the small scampi & chips and I had the regular mixed grill. My mam was missing peas on her meal and the egg on my meal was very runny and Could have done with an extra minute. The staff were very friendly and helpful.

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Anna Allen . 2024-12-18

MORE AT Google

Great bar with a great atmosphere and live music.

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Lee Kelly . 2024-12-15

MORE AT Google

Have never seen so much food on a plate in one go. I didn't know whether to eat or climb. The best value for money ( even though it defeated me ) I have ever known. If you're looking for a Xmas menu then this is definitely the place to book you won't be disappointed

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louise manthorpe . 2024-12-11

MORE AT Google

Food was amazing couldn’t fault it staff are really friendly best Christmas dinner I have had in a pub

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Millie Manthorpe . 2024-12-11

MORE AT Google

Great pub by the marina. We were lucky enough to see the swans the day we visited. Even though the weather was awful outside it was lovely and cosy inside the food was great and the staff were lovely and helpful. We'll definitely be back with the dog.

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Claire Dixon . 2024-12-10

MORE AT Google

We've been only a couple of times and taken family too when visiting. It's a nice pub with a good choice of food which is tasty and good value for money. My only fear is that it never seems busy so worry it'll be closed before soon which would be a terrible shame as uts a lovely pub. Hopefully the opening of the new leisure centre will help it. I'd give it 5 stars if they had my favourite cocktail 'Old Fashioned ' on the menu...

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Francoise Harper . 2024-11-30

MORE AT Google

Great pub on the wharf. Lovely food, drink and really good, friendly team

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James Watts . 2024-11-28

MORE AT Google

Very nice place for the family or just a couple

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David Hay . 2024-11-21

MORE AT Google

I went with my daughter as a midweek treat. We both had the steak . It was cooked exactly as we asked. The deserts were a delight. The young lady that served us was a lovely lass. I will definitely go again. 2 years ago I gave a bad review for this place but now it's an absolute pleasure

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Shirley Bates . 2024-11-16

MORE AT Google

Went to watch The 58 Jazz Collective play, which was fantastic. The pub is spacious, clean and bright, with attentive, helpful staff. I'll certainly be visiting again, not least of all to see the next gig on the 8th December!

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Jam Vegan . 2024-11-12

MORE AT Google

Very nice views, this place stands right after Hartlepool museum and it's sunny here in the morning and afternoon. I've ordered pint Moretti, surf turf steak and tomato soup. The soup was great! served with bread and butter. When the mains come, I didn't really enjoyed the fillet. It was too dry and not good. But I really got excited from chips and onion rings. They are perfectly crispy and cooked nice! I recommend this place as a nice pub, the atmosphere is really good.

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Егор «GExposed» Бучинский . 2024-11-11

MORE AT Google

Had a great night Saturday! Live music fantastic food and a lovely warm welcome from the hard working staff.

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Andy Brewster . 2024-11-10

MORE AT Google

lovely place come here all the time staff are always so helpful and very polite. Amazibg restyrant realky reccomend.

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Tia Jewson . 2024-11-09

MORE AT Google

Very friendly staff fab service and the food was unreal we were a family of 12 people and not 1 complaint everyone enjoyed their meals we celebrated a birthday we will definitely be back

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Kelly . 2024-10-24

MORE AT Google

Had a Sunday dinner not happy as veg was too soft, beef was tough, stuffing was rock hard Yorkshire pudding soft and strongarm was not up to scratch

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Sue Johnson . 2024-10-20

MORE AT Google

Local pub which allows dogs, so my dogs favourite place.

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David Clark . 2024-10-14

MORE AT Google

Jacksons is a great pub, with a friendly atmosphere, the staff are always pleasant and ready to help, we love this pub, the food was served, quickly and came up trumps, at a reasonable price, with the added bonus of a generous 30% off the bill which was great because we are pensioners 👍🏻👍🏻 thank you.

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John “Dan” Andrews . 2024-10-09

MORE AT Google

Food is good for what it is and is really reasonably priced when discounts on. My only suggestion would be more choice when it comes to healthier options.

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Robert Heselton . 2024-10-08

MORE AT Google

Had a lovely experience in the jacksons warf! Had a meal of the specials menu - it was great! Staff were polite and friendly!

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Lucy R . 2024-10-02

MORE AT TripAdvisor

The place is so nice on the inside, the food is amazing and the staff is lovely, would definitely recommend for anyone who wants a nice relaxing meal

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melissa f . 2024-10-01

MORE AT TripAdvisor

lovely atmosphere staff were amazing and so kind. food was delicious and a lovely view of the marina for a nice day would definitely recommend

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natasha n . 2024-10-01

MORE AT TripAdvisor

The food and the staff is absolutely amazing

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melissa ferguson . 2024-10-01

MORE AT Google

Lovely place for a meal and a few drinks, service was amazing and the food was perfect, will definitely be coming again with friends

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Harvey W . 2024-09-30

MORE AT TripAdvisor

Came in yesterday with my Mum to celebrate her birthday as it’s our favourite place got food and atmosphere and once again the Jackson’s team did not disappoint they had just put up all their decorations for Halloween and the place looks great their team are an asset and should all be really proud of what they’re doing. Keep it up will definitely be back.

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PJL . 2024-09-30

MORE AT TripAdvisor

Fish and chip was very nice and the staff were extremely welcoming and kind.

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Alfie Jacques . 2024-09-27

MORE AT Google

Popped here for meal and was lovely! The staff were friendly and the food was good value!! Will call again when in area

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Nicola Ballantyne . 2024-09-26

MORE AT Google

Staff have exceptional customer service skills, lovely and welcoming and the food was lovely, will be back!

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Clayton Jewson . 2024-09-26

MORE AT Google

such a cosy atmosphere all the staff are amazing highly recommend for a few drinks and some nice food. the jam sponge was so good

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natasha nelson . 2024-09-26

MORE AT Google

Popped in on the off chance while in the area and was pleasantly impressed, food was lovely and the staff were very friendly and welcoming. We will be back next time we are in the area

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Vicki Newton . 2024-09-26

MORE AT Google

Had a lovely meal and few drinks with my wife while in the area staff were lovely as was the food and decent pint what more do you need would definitely go again

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Chris Newton . 2024-09-26

MORE AT Google

Great visit last weekend, staff were all really friendly and the food was served quickly and came just as we ordered. Will definitely be back to such a lovely setting.

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rebekah . 2024-09-18

MORE AT Google

We have visited this pub on several locations we only live 10 mins away but the hospitality and warm welcome you get is fab. We come as a couple and it's a lovely chilled out vibe on the terrace in the shadow of the Trimcomalee and overlooking the marina. Even better when the sun is shining. When we come with our daughter the staff are fab on one occasion they even provided non alcoholic shots for our daughter (to make her feel included) when we had one in celebration of our friends birthday. We love it and can only hope we come to the Halloween and Xmas parties we missed out on last year. Our favourite go to pub 😀

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Mabtastic . 2024-09-15

MORE AT TripAdvisor

Amazing food and the manager was amazing he helped me choose a meal suitable for me

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Julie Grafton . 2024-09-15

MORE AT Google

Food was as Good as Ever,Great Food Great Staff

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Nathaniel Goodall . 2024-09-14

MORE AT Google

Staff very friendly, food was lovely, would definitely recommend whether for a quick drink on your own or out for a meal with the family.

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Kevin Grafton . 2024-09-13

MORE AT Google

Had a lovely time with my partner and our 2 dogs, even have a doggy menu for the dogs for some food! the team are very welcoming and will be back very soon

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Sarah J . 2024-09-11

MORE AT TripAdvisor

My local. Me, my Son and Daughter come here regularly. Pool on Mondays, food throughout the week or weekend it’s always a decent time. A quieter pub with a canny menu and amazing staff!

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Aaron Oliphant . 2024-09-10

MORE AT Google

Very friendly staff, warm and welcoming atmosphere, really a lovely cosy pub and restaurant, food is delicious, we will most definitely be visiting you again.

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Susan Tilley . 2024-09-09

MORE AT Google

Okay place, tired and jaded especially outside area.

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Georgina Jones . 2024-09-09

MORE AT Google

Lovely staff smiley and happy and great food definitely would come back

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Vicci Thompson . 2024-09-09

MORE AT Google

Had a great experience at Jacksons Wharf! The staff were friendly and attentive, making sure everything ran smoothly during my visit. The atmosphere was welcoming, and the service exceeded expectations. It’s a fantastic spot to relax and enjoy some time out. Highly recommend for anyone looking for a good pub in the area.

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David B . 2024-09-08

MORE AT TripAdvisor

I come here quite regularly for drinks and food, today we both had the Sunday roast and it did not disappoint. Beautiful fresh vegetables and perfectly cooked beef. The staff here are amazing and nothing is ever too much trouble. Cannot recommend this place enough

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Gemma B . 2024-09-08

MORE AT TripAdvisor

Great scran and good customer service from the waitress and bar would recommend, will be coming back for free pool on Mondays 😃

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taylor a . 2024-09-07

MORE AT TripAdvisor

A great place for food and drinks with a great view

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Spencer Glasgow . 2024-09-07

MORE AT Google

Excellent vibes and really nice staff, must visit

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David Barker . 2024-09-07

MORE AT Google

Lovley owner service second to none and all the staff Lovley would really recommend visiting

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Michael Reed . 2024-09-07

MORE AT Google

Great place to sink a nice priced pint, very friendly atmosphere with a large outdoor area which is great for these warmer nights coming in. Clean and welcoming! 5*

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Diane Darlington (Dee) . 2024-09-07

MORE AT Google

We absolutely love it here. The staff are all friendly and always helpful. The gluten free options are fantastic and they take it very seriously. We love having this pub on our doorstep.

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Rebecca Rafferty . 2024-09-07

MORE AT Google

Lovely and bright and great atmosphere.

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Charlotte Dixon . 2024-09-07

MORE AT Google

The food was lovely, a generous portion and the table service was spot on. Would definitely come back again.

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Karen Robinson . 2024-09-05

MORE AT Google

We had a lovely lunch, it's dog friendly and that's always a bonus

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Lilian Bain . 2024-09-04

MORE AT Google

Such a lovely atmosphere, Staff are great, super helpfull and friendly. We've eaten here several times and the food is always tasty, well presented and affordable, We especially love how pet friendly this pub is! Will definitely be back to try out the pool table very soon!

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Claire Dixon . 2024-09-03

MORE AT Google

Great food and lovely service. Staff were wonderful. Highly recommend.Be back soon.

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holly ramshaw . 2024-09-03

MORE AT Google

Too late for food. Lovely staff!

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Susan Kourea . 2024-08-30

MORE AT Google

Best food and atmosphere and friendly staff

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Kel . 2024-08-29

MORE AT Google

Claire and Tim, you are smashing it. Fabulous every time!

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Anne-marie Markwell . 2024-08-21

MORE AT Google

Food good but service very slow took over an hour to just get starters!

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Mavis Ball . 2024-08-20

MORE AT Google

Excellent food and the staff are very friendly indeed. Great for dogs too!

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Ben Marshall . 2024-08-20

MORE AT Google

Friendly staff; prompt service; nice meal and more importantly dog friendly

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Gareth Lewis . 2024-08-11

MORE AT Google

Love this place, fabulous customer service, really filling Food, dog friendly snacks and water, beautiful situation by the water, pool table and jukebox are lovely additions without being overwhelming.

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Joanna Berry . 2024-08-05

MORE AT Google

Very tired looking now and dirty considering the pub had just opened. Not very happy staff when they did appear. Window sill rotten with cobwebs and dead flies. Expensive compared to restaurant next door that serves freshly cooked food daily.

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Sally Davis . 2024-08-04

MORE AT Google

Lovely venue, usually quiet, so the staff must be conditioned to only work at a leisurely pace. There must be other duties to be fulfilled as service at the bar doesn't seem to be the highest priority, having recently stood at the bar 5 minutes before seeking out staff and that was when the place was quiet. Unfortunately the staff can't Manage when an event draws in more than their regular low numbers. Having to queue behind a dozen people just to order a drink may be understandable once, until extra staff can be mustered behind the bar but watching staff restocking fridges and shelves as the queue continues to grow seemingly suggested it was our own fault for being there and was difficult to sympathise with. Good beer, when you eventually get your hands on it! Haven't tried the pub grub recently.

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Ash C . 2024-07-29

MORE AT Google

Good portions of tasty pub grub.

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Michael Hartill . 2024-07-08

MORE AT Google

We came in for something to eat in the late afternoon. I wanted a sandwich or similar, but all those options were not served after 3pm. We ordered off the main menu, although I was put off by so many dishes being with chips according to the menu. Actually when I spoke to the server, alternatives were available. We wanted regular hand-pulled beer. There wasn't any. They'd run out. Bottled beer was available. I chose 2 pints of what I guessed would be expensive draught continental beer. I don't know how much it cost, but we had pie and mash, a chicken curry and 2 pints and it cost £34.48. It seemed expensive for a very average meal.

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Hilary Cooper . 2024-07-07

MORE AT Google

Fantastic place excellent service and great staff

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lisa iles . 2024-06-30

MORE AT Google

We had Sunday lunch here after doing Race for Life, lovely sitting in the sun looking out over the marina wasn't busy, sprouts a bit hard and they didn't do cauliflower cheese :(

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Carol Walker . 2024-06-27

MORE AT Google

Food was amazing along with the great staff

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taylor armes . 2024-06-25

MORE AT Google

What an absolute shame. This place used to be a lovely little pub with but over the years its just gone down hill. This review is sadly an accumulation of several visits over the past few months. From walking in the door, there is a distinct lack of atmosphere. Its been exceptionally quiet each time with only a hand full of people in the whole building and this doesn't help... but in general its doesnt feel like a welcome environment. Each time Ive stood at the bar and waited for quite some time while waiting to even be acknowledged. Service is slow and painfully lacking in personal interaction. The menu is enormously overpriced for average quality pub food and you can eat for the same price or cheaper in Portofinos Restaurant which is literally next door and over looks the Historic Quay. In my opinion this needs significant investment in staffing/staff training to create a more welcoming and engaging environment. The menu requires a deeper look at its price points based on the service and general atmosphere. With the right management and team it could be a fabulous little pub again in a lovely location.

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Pete . 2024-06-24

MORE AT TripAdvisor

Lovely pub worth a visit . My advice skip the old West Quay and visit here 100% better

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DARREN CORBETT . 2024-06-17

MORE AT Google

Visited with my family food was perfect and the staff were very helpful reasonably priced highly recommend

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Paige Thompson . 2024-06-15

MORE AT Google

Amazing food had the pizza was delicious couldn’t recommend more the staff were very welcoming and friendly and super helpful

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Paige T . 2024-06-15

MORE AT TripAdvisor

We went for Sunday lunch my friend had beef and I had half roast chicken. There was a good range of vegetables, Yorkshire pudding, stuffing and plenty of gravy all tasted very nice but when it was served it was not very hot. So before you finished your meal it was cold so the enjoyment had gone. Told the waitress about it and she did apologise and said sorry about that. And I think we had the same problem last time we had the Sunday lunch but I don't think I mentioned it. Because we did enjoy it the same as last time.

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Stuart Davison . 2024-06-10

MORE AT Google

Was workmen all over outside and was very noisy was hard to get served had to search for staff and food was alright

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Charla P . 2024-05-26

MORE AT Google

Absolutely lovely pub with a charming group of hard working, friendly staff that make every visit I've had a cosy experience. Food is great, classic pub plates with a lot of interesting and enjoyable side dishes available. Kebab served here too which is a real treat for anyone coming for food later in the evening :) Highly recommend!

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charlie berry . 2024-05-17

MORE AT Google

fantastic bar staff and waitress everyone in our party felt welcomed xx

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mariesangel graphics . 2024-05-16

MORE AT Google

Popped in for pint was a cute place overlooking the harbour.

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Davey Allan . 2024-05-05

MORE AT Google

Lovely little pub right on the water front of the marina. Staff are very friendly and the food is delicious! We've never had to wait too long for our food and it's always arrived hot. Friendly atmosphere with music playing and a pool table available. This is our go to pub grub establishment

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Adam Harrison . 2024-05-01

MORE AT Google

Great food, nice atmosphere, professional staff. We look forward to going back. We'll done ✔️

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Brian Williams . 2024-04-29

MORE AT Google

We travelled up from Hull to meet our children who are currently at Hartlepool University. It was a birthday celebration and we were not disappointed! The food was tasty and fresh! The staff were friendly and helpful. Would definitely return again!

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Annamaria Cattaneo . 2024-04-28

MORE AT Google

I haven’t been to this pub for a lot of years on entering the pub I was welcomed with a smile and amazing service ! Claire the lady on the bar was amazing I came in with my son she came over to advised us the pool table was free this made us stay I’ll be back again very soon thanks very much team Jackson wharlf

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Superdrug . 2024-04-27

MORE AT Google

I ordered a vegetarian stone bake pizza today and chips with garlic and I must say was the best stone baked pizza I have had in Hartlepool 10/10 Highly recommend

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Simon Richards . 2024-04-20

MORE AT Google

Best food in town friendly staff large selection of drinks, pool table so you have a game while waiting for food . Highly recommend 5/5

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simon r . 2024-04-19

MORE AT TripAdvisor

Just moved to the area, so thought we would try it. Really happy with everything, we had steak and ale pie and scampi, chocolate fudge cake to follow. All was excellent, service was prompt and staff attentive. Will definitely be back soon

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Sharon Taylor . 2024-04-15

MORE AT Google

Food took a really long time to arrive at table even though it wasnt busy. Ordered the 8oz aged sirlon steak with chips mushrooms half tomatoe and peas it arrived with no mushrooms. Also ordered the cowboy burger fries where stone cold burger was over done really not worth the money

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Jp Stone . 2024-04-13

MORE AT Google

Cheap but we found out why. My steak was overcooked, my wife's had a large piece of gristle in it. Onion rings well overcooked , rest of food was okay and reasonably sized portion. Wouldn't come back.

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Kev Scrivener . 2024-04-12

MORE AT Google

Excellent food and hospitality at good prices! Cook was on break, so the bartender took it upon herself to put our (delicious) steaks on the grill for us. That exceptional service alone earns 5 stars from me, but the food and drinks earned them, as well. Great weekday specials!

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John Doe . 2024-04-11

MORE AT Google

Expensive for drinks glass wine £7.25 lovely views across the marina outdoor play area

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bambam the pom . 2024-04-07

MORE AT Google

Loved the bay window view of the tall ships next door. The food and service were perfect, which were reasonable priced. Will definitely be going back and would recommend it. 5*****

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William Milestone . 2024-04-05

MORE AT Google

Friendly staff,roast was pretty good,I didn't eat all mine but that was because I'd paid for extra which I couldn't finish so generous portion. Toilets where ok. Was a lot of noise around the pool table from one group which was ok but there where people trying to eat meals and have conversation over the noise from the youths being encouraged by the adults.......I'm not against fun just be considarate to others 👍obviously not the pubs fault I must add. All in all a nicely located pub to explore and I would return if in the area.

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G S . 2024-04-05

MORE AT Google

Cool place, plenty of interesting things to see.

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Pip Robbins . 2024-04-04

MORE AT Google

Good drink and food service, portion sizes where good value for money the fish was like a whale and was hanging over the side of the plate! All our food was piping hot and didn’t wait too long our server was more than accommodating! Thanks to Scott and Clayton for fantastic food and service! We will be back!!

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louis . 2024-03-31

MORE AT TripAdvisor

Jackson’s Wharf - What an absolute gem of a pub. Having dogs is hard work and trying to get a pub that you can feel comfortable and relaxed in - well look no further than the landlady and all of the staff at Jackson’s Wharf making you feel like a home from home. We ordered food which was great and they even have a doggy menu like sausage mash and peas. My dogs wanted to move in. It really is a lovely place and I will definitely be back. Please give them a massive pat on the back and breweries take note there should be more places like this.

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Evelyn Keegan . 2024-03-27

MORE AT Google

Food great and amazingly friendly bar staff. The landlady and landlord were brilliant. It’s also dog friendly as well with doggos getting their own menu. Made us feel really relaxed and comfortable will definitely be back. A gem in Hartlepool and I just wish more places were like this.

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Evelyn K . 2024-03-27

MORE AT TripAdvisor

Food is not the best wont be going back in a hurry

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David Weir . 2024-03-24

MORE AT Google

Very good hot Sunday lunch, good service too

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Alan Oliver . 2024-03-23

MORE AT Google

Toilets are a let down though 😢

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Shelli Firmin . 2024-03-14

MORE AT Google

A amazing place to enjoy a great meal, a very friendly atmosphere from the staff and customers all together

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Dean Bainbridge . 2024-03-14

MORE AT Google

Great food Staff so happy and helpful Thank you for a great day Highly recommend Love the location can’t wait to visit in the summer

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Nadine C . 2024-03-13

MORE AT TripAdvisor

The server was super friendly and attentive, the pub was clean and well-lit, and obviously the food was also great. My partner had a rare steak which he said was perfectly cooked, and the other meals were hot and delicious. We will definitely come again!

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Scarlet x . 2024-03-12

MORE AT Google

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