Jack's Fish And Chip Bar in Cheshire West and Chester

Found a fried FLY with my Fish which made me throw up the food. They reduced my bill for this but they need to be careful with the Food Hygiene.

I was passing through Chester and needed to fill a couple of hours. As a coeliac, I was pleasantly surprised to see a fish and chip place come up as a safe place, and another review suggested they always did gluten free. I was not disappointed! The fish and chips were like proper fish and chips but safe for me to eat, something I haven't enjoyed in over 2 years. The staff were attentive and friendly, even as the place filled up for lunch. Would recommend to all, especially coeliac looking for a treat! (No photo - I ate it too quickly!)

Fish and chips tasty and fresh. The place is quite large, but not very atmospheric, and the prices are quite affordable.

Lovely chippy tea before travelling home

Lovely fish the best we've ever had.lovely home made mushy peas.highly recommend this place.

All the staff looked as if they wanted to die. After reading reviews from the last two years this is clearly a recurring issue. We ordered our drinks and I asked for two minutes to decide on food and the waitress stood there staring at me until I chose what I wanted. Not even a slight smile, felt like she wanted me to perish with her to be honest. Then food came and my poor boyfriend’s braised steak was a pot filled with 2 small pieces of steak swimming with loads of mushrooms and onions. Chips were lovely though. Then we had freshly made crepes with fruit. That definitely were not freshly made and had rations of fruit in them with cream that put that weird coating on your teeth. All of this cost us over £50. In a fish and chip shop. I will say though that we would come back just for how comical it was how miserable the staff were, made our visit very entertaining😁

Tasty food, chips were crisp and nice. Good range of options with some vegan and gluten free food.

Food is lovely. Service is great. The portions of chips are small though. I think it's expensive.

I was there sunday had liver onion and mushroom with mashed poto excellent I did mention to the staff a crusty bread roll would have gone down well carnt waste good gravy 😉 so maybe the management might consider this in future I fully recomend Chesters chippy

Decent portion, great chips and gravy and friendly staff.

The food is so good but the service isn't always great, they get less and less polite if you ask them to repeat themselves if you struggle to hear. They are often curt to the point of snappishness, with the occasional very friendly and nice staff member. I wouldn't recommend sitting in if you're hungry as it takes much much longer to be served than the take away. Overall, the food makes it almost worth it but not quite enough for sitting in.

Nice place good location and friendly staff.

I got a takeaway portion of large chips, it was really good. Service was friendly and quick too. Pretty decent for a chippy. I was just visiting chester and stumbled across it. If you like curry sauce, this is a must go to, my gf had it with her chips and it was lovely. Ps. The cone of chips offers a generous portion too.

Nice place but crowded - staff a little overloaded. Fish and chips with curry - the way it's supposed to be 😀

Ordered food and drinks, got drinks, then politely waited around 30 mins before going to till, explained food hadn't arrived and was told the order hadn't been put in. We paid for drinks and left. Staff seemed unconcerned..

Came across Chesters by accident. Great service, pleasant environment, very clean, excellent food with good variety available, all at reasonable prices. Will definitely return again.

I ate there yesterday ordered a gluten free meal my chips arrived but I had to wait for nearly 5 minutes for the gluten free gravy but the time before I ordered pot of tea with my meal when it arrived it was a pot of hot water they did rectify that mistake

Standard, standard English fare. A little boring, but great fish and chips.

The food was really good the only reason I have given 4stars and not 5 is the £1.70 charge for having cheese as an extra on more potato that seems very excessive to me 70p yes NOT £1.70 the rest of the meal was very good value

Decent fish and chips, fish was large and freshly cooked.

The cod was really tasty, with crisp thin batter. The fish as a whole looked pretty flat; I almost thought that they served me plaice instead. Chips were well done; not greasy or flaky. You have a choice of drinks there, as well as desserts.

Food mediocre at best, strange service though. The guy kept farting while he was serving (or at least it seemed) very off putting. Not sure if he had mild learning difficulties so I would upgrade be a 2 star if so. He must’ve let off maybe 15-20 farts in the space of 2 minutes, food tasted like he had farted into it.

Lovely fish and chips every time 😃

Food was really delicious. The fish were fresh and crispy!

Pure discrimination. We got for a large fish and chips less food than a regular customer than ordered small portion. The small portions we ordered were like chicken size. Not enough chips in the shop??????

Best fish and chips i have been too thank you so much from Marie

Food was okay, but it was quite a big portion size

I had a cheeseburger and chips delivered to my home. The chips were eatable but the cheeseburger was the worst I have ever had. The meat kept falling out and pieces were breaking off. Very disapointing!

Fish and chips average at best.

Amazing food,fresh hot and plentiful

I dined in chester's on 18/6/24, i was not happy wth their small fish & chips...fish batter was light & crispy on top but sloppy & wet underneath as if kept warm by steam, chips were double cooked, hard, dark brown then covered up with a few freshly cooked chips on top deliberately to mask the mess, this is the 2nd time i've experienced the same LOW QUALITY food..tables & condiments are NOT clean...tourists visit there they have passing trade but NOT a good reputation locally... I WON'T VISIT THERE AGAIN!!! I had to give one star to post my comment..NO STARS is more suitable !!!

Great meal. Reasonable value. Only downside were the loud staff shouting behind the counter. Seen worse though. Would still recommend.

Fish supper was superb, one of the best I have eaten.

Nice small fish and chip shop with good service and good food. I was impressed with the battered fish, very crispy and no sogginess in sight! I would say it's on the slightly dearer side for the portion you get.

First visit here with my Mum. No wait to be seated. She had the prawn salad, which she said was quite filling. I had steak pie and chips, which was absolutely delicious. Coffee for Mum, and 2 Earl Grey teas for me, very tasty. I would highly recommend a visit here. Lovely food, pleasant staff, reasonably priced.

I personally feel the drinks and desserts are well worth trying, delicious. Maybe avoid the cheese fry it, little bit greasy, everything else I've tried here is good though. Nice atmosphere, fairly spacious

Went in today. Not busy. Staff unhelpful. Tried to engage with staff. Nothing. Waited nearly 10 minutes to order. Whilst we were seated a visitor asked for a pie and was told to look at the menu above. We walked out. Such poor service. Walked past 5 minutes later and the Visitor was just coming out with her pie.

Friendly staff with fast service.

Decent place to either eat out or take in. My chips were quite nice and a big tasty sausage. ( Ohh-err).

I was excited to randomly stumble upon a fish and chips place with gluten free options! I am always wary of eating gluten-free foods out, as someone with celiac disease I have to be careful of what I eat. I had no reactions to any of the food and it was wonderful to have a meal out.

Old chips And the food wasn’t warm enough

A nice fish and chips restaurant with tasty food and nice cakes. Recommended

Really good fish and chips. I preferred the cod to the haddock. Quick and cordial service.

Food all tastes the same like chips I had ham and egg which wad rank. Never go there again .

I have used this establishment on a few separate occasions both in the restaurant and used as a take away, the food they serve is delicious, the fish is fresh and mainly cooked to order the chips are perfect! crunchy on the outside and soft and fluffy in the middle and always without an ounce of grease on them. They really are worth are try as I believe there the best in the city. Aside from the food there is one particular employee who is such a lovely kind person and very pleasant I am unsure of his name but after chatting with him I know he was a former zoology student. His customer service manner is excellent.

Fantastic place for a lovely meal. The fish was delicious and big portions. Staff were helpful and friendly and they were constantly cleaning and clearing tables

Friendly staff and quick service. Really enjoyed our food.

Excellent value for money and delicious. Very friendly staff and service.

Nice food. Just a tip, the small plates are more than enough!

Two couples and a dog stopped here for a meal while in Chester. Everyone welcomed including the dog. Food was lovely,a mix of fish and chips pie and mash, and a separate plate of sausage for the dog. Staff were lovely, very welcoming happy to go over menus and swaps we could do. Would highly recommend

Nice decor. Very clean establishment with helpful staff and great fish and chips.

Very nice chippy, food is cooked very well and always brilliant. Portion sizes tend to be a bit small for what is being paid - but it’s expected in the area.

Best GF fish and chips I’ve ever had

Please make sure you eat something before you visit this place the portions suit a ten year old at best! Sat inside and paid double the price for half the amount. Visited many sit in chippy’s over the years this is by far the worst. Stay away just awful!!

Always been to chesters fish and chips when visiting never again ordered lighty battered haddock and chips with gravy got back to hotel fish was over cooked chips were refried and were awful gravy was the gravy we lighted all went in bin never going back again

Staff swearing infront of 9 year old children slamming there fist against the till unreal stay away

I wish I could rate zero star, but this platform does not allow. The fish and chips was average while the service made me lose my appetite. The entire place was managed by one and only server. it doesn’t seem feasible. I have been waiting for a server for awhile, but she keeps walking away and went to the tables who are behind us.

It was my husband’s birthday last Saturday. We were going to a candlelit concert at the cathedral. As a very special treat, I decided to go to Chester’s…. Having heard it was extremely good. We were not disappointed! The food was first rate, served by Jacob, who was just a delight to meet.

Had lunch here yesterday, and fish and chips were perfect. Curry sauce is very tasty as well. Large fish and chips were about £11 and the smaller portion was about £7 so it was good value for money. Special mention to the waitress who was on her first day and a little nervous but really attentive and happy smiley, and did a great job of looking after us.

Gone downhill last couple of months, slow service, sometimes even ignored,toilets often closed,abruptly told today cash only, she let me know there's a bank across the road, there's also a bookies near by,they will get my money before I bother with this place again.

Lovely Fish and Chips staff very friendly place was very clean

So disappointed, usually so good and freshly cooked as you order. Tonight, cod as thin as a pancake and batter oily. Chips not fresh, think cooked ages ago and kept warm. Will vote with my feet and not buy from here again.

Fresh fish and chips, no wheelchair access, ramp needed.

Fish was the nicest had in a long time. Service with a smile. Highly recommend a visit whilst there.

I ordered a large fish and chips, got a fish which was small in size like a kids fish! The chips were rock hard So disappointed as was looking forward to having fish & chip lunch in ages! Theres no phone number to ring & complain!

Great discovery in centre of Chester, very popular too. Nice staff, prompt service, good food. Also sell cakes too but didn't try them on this visit.

Visited during busy Christmas shopping period. Food was not of a high standard.

Great fish and chips great service and excellent value.

Another customer explained at time of ordering her medical allergy and they were unable to cater. Staff reduced lady to tears and she didn't get anything to eat. Felt very awkward sat listening to staff shouting at someone for an allergy especially when they highlight gluten free items on the menu Food OK but not great

Great quality fish and chips, shame the rest of the experience was pretty poor. Was told after ordering that we weren't able to sit at the table to eat as that was for a different price and we'd paid for take away. (Eating in the restaurant shop wasn't even offered despite it being a quiet 4pm and the place was almost empty) Service was basically nonexistent. The two staff clearly didn't want to be there. It sells a business better if people outside can see happy customers eating in the shop so they shoot their own feet by not offering a table. Amount of chips pretty poor for over £9 meal. I won't be returning in a hurry.

Great all round place deffo recommended

Thank you very much it was yummy fish and chips

Very nice clean fish and chip restaurant with extensive menue. Would definitely return and recommend.

Visited today for the first time. Lovely modern space tho areas between tables cramped, nowhere to put my coat and bag as space so tight so both on my lap while eating. Ordered small fish, chips and peas, waitress forgot the peas until reminded, plus fishcake and chips which was served with salad. The food was very tasty, hot and portion size perfect. Great price too, we will definitely be back 😁 thank you

Great place to eat, very clean and the food was amazing

Very slow, waitress unfriendly and food wasn't hot

Good food and choice of menu items, lovely setting to eat in.

Great chippy that does excellent classic fish and chips and with smallish seating area in the back. Dog friendly.

Great traditional chippy. Service was brilliant and the food was delicious. Great sized fish.

The only chippy iv been in had gluten free fish chips curry sauce bread & butter! What a treat when you are gluten intolerant! But forget about my wife's order & she had to remind them s I had nearly finished mine by the time she got hers! Shame really because mine was a proper treat & we will go back again & we are from Morecombe Bay!!.

Enjoyed fish and chips, nice place.

Food very nice but no working toilets

Chips overcooked, fish poor value, mushy peas ok

Good food , nice service as simple as located in the City Center.

Meal was excellent but a bit pricey for a chippy, even an eat in one. Service very slow. They got the order a bit wrong too. Took a while to pay as well. Would think twice about going back.

Attitude of the girl who works there was terrible!! Sarcastic, couldn't be bothered, wouldn't let us sit where we wanted even though we were the only people in there!! Its was like she didn't want to do her job!! Was looking forward to proper chip shop chips and guess what ...they were frozen....very dissapointed

Always nice fish and chips. Perfect for me as they do small protions.

This place is bad news. Rude staff and average food, and I’ve now seen some reviews mentioning rats and poo in the shop! I’ve seen it all now 🤣

Staff were joking about spitting in food, frankly disgusting. Could never return after hearing that.

Bardzo mała porcja jak za taką cenę. Smakowo jest okej, ale mogłoby być lepsze

My recent visit to Chester's left a bad taste in my mouth. The waitress seemed to have mastered the art of rudeness and unwelcoming vibes. It's a mystery how someone in the hospitality industry can excel at making patrons feel like an inconvenience. Not only did the waitress lack basic courtesy, but her indifference escalated to the point where we decided leaving was a more palatable option than enduring another moment of her icy demeanor. The main sticking point was that out party was too large and moving seats to accommodate us was impossible. I'd advise anyone craving fish and chips to cast their nets elsewhere!

Came here for a fish supper and was extremely disappointed. The fish and chips was basic but nothing to write home about. My tea tasted weird and seemed to have been made with expired milk as there were lumps in it. Similarly, the bread we received was mouldy. Staff disinterested.

I had a truly disappointing experience at Chester's Fish and Chips in Chester when we took our family for a meal. The place was a letdown from start to finish. The food was overpriced and lacked flavor and quality. The fish was greasy and the chips were undercooked. The atmosphere was drab, and the service was slow and inattentive. It was a stark contrast to the enjoyable time we had when we took the kids to the TikTok sensation Bingley Mega Chippy. While the food there was basic, it was a fun and memorable experience. The staff were friendly, and the ambiance was lively, making it a much better choice for a family outing.

Good chippy but overpriced and better options in Chester, its a shame because my late grandmother used to love it here!

The worst fish and chips I’ve ever had! Only gave them an extra star because the boy who served us has asparagusburgers like my son lol

Me and my friend went to get some local food on Sunday evening, after watching the football. He ordered some fish and chips and they came and looked decent, whilst he was adding the condiments he purchased (40p per sachet of sauce) I took a chip and my friend also had a couple. A male employee with glasses interrupted our condiment application session to tell us off eating two chips, he told us that it cost more to eat in, so me friend (expecting this to be no more than 1 or 2 pounds at most) offered generously to pay the man £3 thinking this would be excessive and include a small tip for the staff, only to be told that it would be £6 to eat in and that he would move the food from a box onto a plate if we wanted to eat in, as well as waiting for this bonus fish to be fried, very odd. I would understand if it was busy, but there was one one party sat in the corner. There was also nothing on the menu about this strange increase in price. The man seemed devoid of emotion and didn’t use logic to understand that being a jobsworth ruined our experience. He said the £6 includes another sea bass and more chips - if we wanted to order double then we would’ve. What a strange rule to implement and for it to not be on the menu… Food was OK, won’t be coming back because of the bad service though. Strange establishment. Update: I checked back this evening to see if I’d had a response to the service, and there has been an indirect review under the name “Noah Smith”, this review is an obvious attempt from the owner to dismiss my experience, allow me to deconstruct their response. 1. “Noah Smith” comments on how they were a husband and wife couple in at the same time as us, and they were “surprised at how well and fast they were seated”, there was a husband and wife couple in at the same time yes, but they were ordering takeaway and they were stood at the counter for the 10-15 minutes we were there, would a real customer comment on “how well” they were seated? 2. I certainly did not storm out of the place, we were told to leave because we hadn’t paid to eat in, so we did as we were told. 3. “After not being able to afford the meal” pretty comical comment from the owner towards customers, you have no clue what I or my friend do as a job, and yes, we could afford to pay £6 more if we wanted to, why would we want to stay after bad service though? 4. “Being told they couldn’t bring their McDonald’s in to eat” - neither myself nor my friend had a McDonald’s when we visited Chester’s so this statement is straight up false. In summary, it’s a shame that instead of attempting to rectify the problems I pointed out, the owner has chosen to hide behind a false alias and pretend to be other customers (who were also disgruntled at the service). My advice: make it clear that if you want to eat in or put salt and pepper and sauce on your food that you will need to pay £x more depending on the dish. You must have different prices for different dishes so you can fill in the x with the “sitting in bonus cost”. Also please teach your staff to use a little bit of common sense, this could all have been avoided if the employee had thought, those guys are enjoying their food, it’s empty right now so they’re not taking up a table for others who want to sit down, making them feel awkward will just leave a sour taste in the mouth. Good luck with your business and I hope you have a more adult approach to criticism in the future.

Found hair in food, don’t think I could go back after that. Looked a nice meal too

Chips crunchy on the outside and soft in the center. My mate that doesn't like chips really enjoyed these. Also we got 6 forks for our group which was very good. Highly rated!

FAKE REVIEWS! Lots of fake 5 star reviews for this place, please do not visit based on these reviews. It is ok, but the reviews absolutely do not correlate to the quality of the food or service, many locals will not go here as it is overpriced

My son works here it is good and is improving his social skills, he is trying x