Harry Ramsden Cheshire Oaks in Cheshire West and Chester

Went in the other day with my missus to grab a chippy at Harry R’s, we were ‘served’ (if you can even call it that) by a bald employee, who was very unprofessional and rude to me and my wife. He hurried our order through without a care and i witnessed him being rude to one of the younger female staff members on shift. I felt very sorry for her. The management need to learn to control and enforce a rigorous customer service environment from their staff, as what i witnessed from him was appalling and ruined mine and the missus meal and tarnished Harry R’s REPUTATION.

Excellent food and service friendly competent efficient staff who cared would highly recommend and a thank you to kieran

We often visit Cheshire Oaks We like to look around It helps increase our step count With bargains often found We then rush off to Harry R’s Our favourite fish and chips Where the service is great, the foods well cooked A real joy to pass our lips We’re often helped by waitress Gill Whose smiling friendly face Seems always pleased to see us As she serves us cod (or plaice) She cannot be too helpful And goes the extra mile And proves to us, that service still can be Provided with a smile. Thanks

Gill took great care of us as always! A nice friendly greeting and lovely fresh food. Thanks

Lovely calm experience Gill was lovely and helpful making me feel very welcome

Gorgeous staff gorgeous food!! Really clean and welcoming! Will definitely be back

Gill and her colleagues were top notch today ! Friendly service , with a good sense of humour!. We loved the way Harry Ramsdens are clearly doing a lot of in/house training around the Yorkshire accent ! Fantastic food and the cod was lovely and Fresh!

Gill and her team were incredibly helpful and welcoming 😊

Just felt very comfortable and relaxed Gill was really amazing customer service spot on

Fabulous service from Gill, food cooked perfectly by Helen and food and drinks delivered to the table by Kieran. The food was gorgeous, and the service was excellent!

Me and my mother dine here at the Cheshire oaks store, we’re always greeted with a friendly smile and seated accordingly as my mother is disabled. On every visit Gill looks after us, she always has a spring in her step, Very polite and efficient! Gill is a credit to your establishment. We always have the classic fish chips and peas, onion rings and a pot of curry. The food is always fresh and comes out nice and hot. We love dining here, the atmosphere is very chilled, the staff are amazing. This is why we keep coming back😃👏

Gill served us at Harry Ramsden, food was amazing and Gill was lovely, taking time to entertain a 10 year old! Will be back.

I had fish, chips and curry sauce. The food was delicious. Matt was friendly, welcoming and attentive.

We went in and sat down at an empty table. The waitress told us to get up and wait at the door, where she came and sat us at the same table. The fish was good, the fries not so much, anyway we had a portion for two people because the waitress understood coke instead of cod. Expensive for the services they offer.

Nice friendly staff , food was good

Most enjoyable food although I was rather disappointed with the Tartare Sauce. Very good service and the staff and atmosphere were very pleasant.

My friend and I were up from Nottingham for a shopping day and called in for lunch at Harry Ramsden's. Thank you to Gill for his very helpful service and recommendations.

Matt and will went above and beyond very good customer service

Great food, lovely service. Prices have gone up though!

Lovely place, we’ve walked past many times and it’s usually pretty busy which is a good sign. We were greeted by Helen who was lovely and seated us, and Will and Matt served us. They were all lovely and explained how to order. The food was really great, although quite pricey for fish and chips (£16 for a standard adults meal). I would definitely go here again

My daughter and I visit this location weekly and are never disappointed. The staff are always welcoming and friendly. The food is delicious and have never had an issue with any of our orders. The restaurant is always clean and tidy even at very busy times. Always a pleasure to visit.

Matt was very friendly with the family

Good quick service by Matt and decent food.

Great food and excellent service from Matt who was very attentive and helpful.

Cod & chips were okay but unfortunately served on cold plates. Service was poor with no server coming back to the table to check up.

Been here quite a few times very friendly excellent service Gill always stops and has a chat 😊

We have recently visited this restaurant on a busy boxing day. We were a big group of 14 people with a mix of adults and children and as soon as we entered, the the staff (Matt) were very welcoming, pleasant and gave us a heads up that the food is non-halal and if we are okay with that (which we absolutely have no problem with). Since the store was busy, they distributed us in a such a way that we sit in 3 tables yet close to each other, which was very thoughtful. Gill noticed we were struggling with placing the order on their app, so she took our orders table by table, with lot of patience ;). Food was as usual excellent and fresh, and always blows your mind. Everybody was super impressed with the quality of food as some of our group members never visited this restaurant chains ever before. Desserts were great too. Overall a great place to eat with the family and quality of food is guaranteed every time. The credit goes to Matt, Gill and also the cheff Helen. Highly recommend visiting this place if you ever visit Cheshire Oaks.

Great classic fish and chips. Was served by Gill who was very friendly and helpful. Highly recommend this place if you're in the area.

Never again ,never again. 👎👎👎if I cold give no star's I would. Why is it when u go out for a meal or just to pop in for dinner they don't want to see u it's like u are making them work. I'm getting this a lot every time. I work hard too, and when I want to give my money out I want to be happy to eat .just a smile.the place is disappointing. U need to put more effort in customer service and clean the knife and falks properly .

What you’d expect when going for the worlds best fish and chips. Great service by Gill as always here at Cheshire oaks. Will return!

my mate matt was very helpful sorting us out gill was helpful sortying my girlfriends picky eating. lovley food and place

Really nice food, Gill and Samantha were amazing

Matt, Helen and Gill were very helpful!

Matt helen and Gill were amazing Alway come here when we go shoping in cheshire oaks

Good experience, fish n chips are served hot and yummy, staff was welcoming and friendly had a good time and laugh and will always remember, "No Chocolates before dinner!" 😂

Excellent food and service on Saturday by Matt and all the staff at the Cheshire Oaks branch

Always a great time experience with fabulous fish and chips.

I enjoyed the food here! Staff were very attentive. Especially Matt, Kie and Helen!

Matt went the extra mile to make sure I had some vegeterian food to eat . Thank you

Matt was super thorough at checking allergies, food was great, cooked really well and very tasty. Service was quick and enjoyable. Loved the battered pigs in blankets. Would definitely come back again. Thanks Matt.

Thanks to matt & Jill for looking after us and to Helen the chef, food was gorgeous 😍

Brilliant quick service food was fast and tasted amazing 2nd time being here and would recommend to anyone that wants fish and chips to come here one of the best Matt, Jill, Esme, Kie, and Helen were all fantastic

Matt was brilliant and the whole team are so welcoming to kids as well xx

friendly staff good food Matt esme and Jill at Cheshire oaks were great

Whoever caught this Fish is a master of the sea. Whoever bought it from the market has a real eye for good product. Whoever cooked it is an artisan of their craft. And Gill and the serving staff made this place the place to be when eating it. In short; bangin' Fish & Chips! Thanks.

Great service by Gill…super friendly!!

Fantastic service from Gill in Cheshire Oaks, Fantastic food and a lovely member of the team. Thank you Gill

Excellent service and really helpful regarding my allergy. Food well cooked and tasty. All staff friendly and Gill especially helpful

I come here every so often on my dinner in work and I’m always greeted by your lovely Gill who serves me she's wonderful! Always lovely service when I come in and the food is always spot on!! Sam and Helen are also very polite and helpful! Brilliant team all round, ash and Kurt are brilliant too! Always welcomed back everytime. Great service from them all! Thank you. Michele

Served brilliantly by Gill. Amazing food. Thoroughly enjoyed!

Gill was fantastic...10/10 thank you.

We had a lovely time and had a lot of help from Gill and Stew as one of our family was deaf and they made them feel very welcoming and comfortable

Gill was great. Food was delicious.

Gill was great and extremely helpful. This made for a pleasant visit after a long day

Went into this establishment the other day and was greeted by a lovely server called Sam. A true star to your company with her kind and friendly attitude!

Had the large haddock chips & peas faultless cooked to perfection 👌 service was also excellent served by Gill & Matt, both really efficient and polite.

Excellent food freshly prepared friendly and helpful staff - highly recommended!

Great Monday lunch Service and food very good

Excellent service from Gill as usual 😊

Jan has a gorgeous personality, lovely lady.

Very friendly staff especially Gill

Great service from Gill. Would recommend.

The staff there are really friendly & the food is beautiful. Big shout to Gill & Helen especially, they really made my kids laugh & have a great time

Gill was our server, amazing as always very welcoming, excellent service & as always great food

Not delivered after an hour and a half and order closed with the food still being undelivered and the rider nowhere to be seen

Gil and the team were superb today. A very busy day at Cheshore Oaks. Food and service, on point as usual.

Service was so poor. Will is very rude. We asked for an empty booth seats to be cleaned (no more tables available), he said he can’t, it’ll take him 30 minutes so he sat us down on a sticky table instead. He then proceeded to clean the same booth for the couple behind us in 5 minutes. I asked for the sticky table to be cleaned and he ignored us and started to argue with my dad. He blatantly lied and said he doesn’t remember seating us and he didn’t clean the booth table. The food was not nice, over fried fish and reheated chips. The service was very bad from will and put me off ever coming here again. The worst dinner! Go mowgli or slims around here! I’m sure other places have more respectful staff!

Friendly, professional and quick service Sam is a asset to your company

My husband and i went to chesire oaks for some shopping , stopped at harry ramsdens for lunch. The food was fresh and cooked to perfection and Gill and Helen looked after us exceptionally well. Thank you ladies for a lovely end to the perfect day.

Excellently run restaurant and the fish and chips are pretty goo also.

Gill was so helpful friendly and a first class example of excellent customer service xx Helen cooked a perfect fish n chips Jan was excellent cleaning tidying and sorting people out in a very busy day

Probably the best fish and chips I’ve ever had! We both went for the haddock and honestly I haven’t tasted haddock like it since I was a child and my mother is from the east coast of Scotland! The service was first class and very efficient , can’t fault anything and I’m sure Harry is very pleased!

Great service and food as always

Absolutely gorgeous lunch today at Harry Ramsden's at Cheshire Oaks. Thank you to everyone for making our visit so fab. Thank you to Gill & Nath for waiting on us hand and foot. As you can see from the picture below it was absolutely amazing and not a crumb was left. See you all next time. Thanks Jue & Si xx

Omg lovely i brought my nurodiversity friend in and Gill welcomed her with open arms. Every little quirk she has Gill didn't bat an eyelid. Kurt checked on us to make sure we were OK. The food is fantastic hot and fresh just what you need on a snowy day Helen checked on us as well what a lovely atmosphere and it's clean as is my plate that's

We come here quite regularly and are always treated really well by the staff who offer great service everytime. Especially Gill who 9 times out of 10 is our service assistant as she was today and as always she looked after us brilliant with her usual happy outlook..

Gill was a lovely lady who was very helpful and friendly

Great service today by Gill and Cam, credit to Harry Ramsdens, served us many times over the years has Gill.

excellent service everytime Gill is a diamond great customer service and a credit to the restaurant. Cam worked hard to make sure we we ate well

Thank you Matt Kie & Karl at Cheshire Oaks branch. Great service & food.

Lovely well cooked food. Gill was really helpful and friendly. The only downside was the air con was too fierce.

Very good service and nice meal overall a nice experience but need to turn off the air con in winter

Lovely service, friendly and warm. Food was perfect . Helen and Matt were very attentive

Friendly staff (served by Matt) will visit again soon thank you 😊

Relaxing warm environment: Gill made our lunch experience restful; she was kind attentive to detail and generous .

Gill and Helen Excellent service at Cheshire Oaks particularly in finding a suitable table for us to accommodate my wife's hearing issues. Greatly appreciated. Nothing too much trouble

Gill always looks after us every time!

Relaxing, easy service , fast efficient. Smiley and delicious food. Sometimes you just want to take five to eat and relax and it ticked the boxes. Made to feel welcome. Thankyou

Good portion of traditional fish and chips from one of the few Harry Ramsden outlet. Shame that bread and butter is no longer complimentary. Cheschire Oaks Restaurant was empty for Monday afternoon dinner. Closes at 8pm.

Second time here and again fantastic service from the lovely people and great food I had a BBQ burger and chips and husband had fish cake and chips and both were super yummy the restaurant has a lovely friendly relaxing atmosphere definitely recommend! Thankyou to Helen, kie and Gill awesome

Lovely food and customer service off Kurt

Kurt was very attentive, food was cooked quickly and to perfection, very tasty definitely worth every penny

Server was Kieran, first class customer service and the food was great.

Kieran gave us great service n order was on the table in quick time

I imagine the food would have been good had it been delivered on time. 45 minutes late and arrived freezing cold. Microwaving food that's just arrived isn't ideal!

Nice, fresh and tasty fish and chips after a long day shopping. Can't fault the service and the staff were top notch. Kurt was amazing!

Lovely food cooked by Helen and lovey staff especially Gill and Matt who opened the door and made sure my mum who was on a scooter could enter and exit the restaurant with ease and made sure we went to a table that was easy for mum

Great food and excellent service from Gill, Helen and Matt

The staff were pleasant and courteous, the service was prompt and the food was hot

the chips was not what I use to get..wasn't enough