Harry Ramsden Cheshire Oaks in Cheshire West and Chester

Cheshire Oaks. Gill & Ash, great front of house service, absolutely made our lunch.

Visited the Cheshire Oaks branch today for a much needed lunch break between shops. Was greeted warmly by Jan at the door and shown to our seats. Jan recommended I try the franks red hot sauce fish which I did and was pleasantly surprised by how lovely it tasted! 10/10 fish and chips experience will definitely be returning next time I come to Cheshire oaks.

Always a very welcoming experience, Jan let us choose any seating they had available and was more than courteous and kind. The food was fresh and crisp all freshly prepared! If you want the typical British fish and chip experience come here 😍

Served by the lovely gill and the amazing staff behind the counter Customer experience was very good and quick turnaround for my takeaway

At the Cheshire oaks outlet, the service was brilliant, especially Gill and the hot spicy batter was amazing (not too spicy if you’re not keen on spicy food) would definitely recommend.

Called in today for a meal . And was served by Gill and helen today they were both outstanding. The food was exceptional I tried the new Frank's hot sauce and it was delicious. Definitely worth a try and I'll definitely will be back very soon....

Really enjoyed the Franks batter - something different! Thanks to Gill and the team at Cheshire Oaks Harry Ramsden.

10 out of 10 food was really nice would 100% recommend the fish and chips not a bad word to say about it. Absolute great service from sammie she was really nice and polite and i enjoyed are chat. The atmosphere there is great I would recommend this place to friends and family

Went here for a quick bite. The fish was so crispy i heard it crunch in my soul. Chips? Thicc and proud. But the real star? Sammie. Absolute legend. Took my order with the charm of a game show host and the speed of someone fleeing a seagull. 10/10 service. I’d trust Sammie with my life and definitely my ketchup.

I have been here before with my missus and had a terrible service, this was all changed THIS WEEKEND! I walked in low on confidence with her as I remembered my previous encounter, only to be created by a lovely female staff member who I believe the name is Samantha. With her amazing, punctual, and fast service, me and my wife with perfectly satisfied. Beautiful and fresh fish, tender and crispy chips, what more can a man and his wife ask for? 10 OUT OF 10! WE WILL BE BACK!

Great service from Sammie!! I was having a bad day and she freestyled a cool rap for me and gave me my food it was the highlight of my week!

As always, lovely food! Great service from Sammie Thank you!

Wonderful atmosphere. Kie was very friendly and offered top speed service. Had tried the classic fish and chips with the crispy batter - worth trying it. 5/5

Great service, excellent food and very friendly staff.

I tried the new batter today and it was delicious. The staff were super friendly especially Helen and Kieran :)

Fantastic service from Gill and her crew! Update: back again for our fishy fix and ill recommended to try the Frank's batter - a nice change but prefer the traditional batter. Back again soon no doubt!

Friendly staff, good service food was decent but a bit greasy

Great service as always from Gill & Nath at Cheshire Oaks. Makes my shopping trip even better knowing I’m eating there x Thanks again Gill for your excellent customer service

Rude staff, chewy fish, dry chips, watery mushy peas, dry bread roll... Disappointing!

Harry Ramsdem’s is a UK Fish and Chips Institution. Cheshire Oaks Harry Ramsdem’s is always great. Lovely staff, very clean and tidy and quick service. Would highly recommend the Red Hot sauce batter while it’s going. Was reluctant at first but Gill talked me into it and it was great.

Needs a bit of a revamp, no atmosphere also but food was awesome

Stopped here for lunch on our shopping trip. Food and service excellent. The veggie pie was scrummy. Served by Helen,Kieran and Jan.

Everything you'd expect from Harry's. Lovely food, very quick and friendly, polite service. To Will H, Gill, Helen and Kie; see you next time

Staff here were wonderful and efficient. Gill is amazing and made us laugh for the short period we were here having lunch. Food is reasonably priced and great.

Very nice stuffs, strongly recommended!

Gill at Cheshire oaks very friendly warm welcome and banter.

Called in Harry Ramsdens today,restaurant was lovely and clean,staff were very welcoming , i was served by Helen who also cooked the fish I ordered and it was delicious the batter was amazing so light best batter I've tasted in a long time I highly recommend this restaurant 5✨️+

Was served my helen today and she is just amazing! Have seen her a few times and she’s always her bubbly self! Wouldn’t recommend a place more in my opinion, great food and great service couldn’t want anything more!!

Great service from Gill, Matt and Will. Very friendly staff. Food was nice. Highly recommended!

Food was great and very nice, very good experience from the waitress sammie made us feel very welcomed!

Amazing service and food was tot amz balls. Gill our server was first class.

Absolutely perfect 👌 Gill was very pleasant who served us along with other staff we spoke to as well.

Erin was very friendly, was happy to serve us at the table as we wanted to apply NHS discount, she was more than happy to do this! Food arrived very quickly and tasted delicious and fresh! Erin was happy to give us a box to take home our leftovers and made sure the table was clean and prepped before we sat down. We had a lovely meal and all the staff were so lovely and friendly.

Lovely food. Thank you Matt for serving us today, super friendly and helpful and Gill for making my smiley cappuccino 😁

Service staff lovely, always visit whenever we come to Cheshire Oaks but today, Battered sausages, 2 portions, we're pale and soggy, undercooked and unpleasant!! We even asked did they have a new supplier for sausages but apparently not. We were offered a refund or replacement but we declined this mainly due to the fact its not the serving staff's fault but the cook. Think we will have to give HR's a miss for a while!! Gill the server is lovely!!! And the you g guy too!!! *** today 21/03/25 back to Harry's to give it 1 more try and did not disappoint this time!!!!! Sausages we're perfect, whole meal was tho!!! Gill and staff fab as usual too!!!! See you all again soon!! (Very hopefully)!!!!!!

Sammie had a great on her the entire time she served me. It was a great sight to see someone happy to be at their job in hospitality as I've worked in there before and know how hard It is. She acted very professionally and made myself and my mates night a very enjoyable one. I would highly recommend the place as the food is outstanding as well. Thanks for a great night :)

Excellent fish & chips staff couldn’t be more helpful

It’s been years since I last visited Harry Ramsden so when we dropped by Cheshire Oaks today, had to have fish and chips! Matt has provided excellent customer service. It was busy but still remained calm yet so attentive. The electronic ordering system is a treat. Got food very quickly!

Authentic Fish & Chips at Cheshire Oaks. Fresh made to order Fish Chips, Burgers and Scampi. Served by Matt, who was professional, welcoming and engaging. I thoroughly enjoyed my lunch.

We come here quite regularly and are always treated really well by the staff who offer great service everytime. Especially Gill who 9 times out of 10 is our service assistant as she was today and as always she looked after us brilliant with her usual happy outlook..

Nothing was too much for Gill, went above and beyond for me. Kie had the manners of a saint and also did a great job.

Matt at Cheshire oaks restaurant provided excellent service today , and used & attempted to learn further sign language to communicate with my daughter who is profoundly deaf ! This level of inclusive service is priceless… thanks Matt !

Great service, fabulous food as always.

Thank you Matt for being so helpful. We come all the way from Malta and eat here every time. ♥️ Best fish and chips ever

Had a lovely afternoon ☺️ served by the Matt, who was most helpful, very pleasant and friendly. Gill, Kie n Carl also giving excellent service 👏 we'll be back soon guys for more apple pie 🥧 😀 mmmmm

Was served today by Matt who is always very polite and prompt with service. A big thank you to the team Gill, Kie and Carl

Very good service from the staff. . No problems. Didn’t wait long for service and food. Very efficient

Lovely food and thanks Gill for not keeping us waiting :)

Got a warm friendly welcome by a lady called Gill. She was polite and made sure we got served quickly.

staff were so friendly and helpful

Really good food and service, Matt, nath, Kurt, Carl and Will were great and very helpful

Brilliant service and food from the staff at cheshire oaks! Thank you guys Matt, Nath, Carl and Kie. Would recommend for a nice quiet lunch

Really fast service and helpful staff. When unsure about the curry sauce, we were quickly brought a taster pot over with a couple of chips to try. Our server was also really helpful with telling us more about the dishes. Food was lovely and a great portion for the price.

Service from Matt nath kie and Carl was spot on,food piping hot and delicious would definitely recommend visiting here for food as it’s good quality reasonably priced and service is always great

We were served by Gill Matt who was very pleasant and friendly. Great food too!

Classic English fish and chips with variations. Very tasty light fish cakes too. Fast service and modern atmosphere.

Fantastic service from Gill in Cheshire Oaks, Fantastic food and a lovely member of the team. Thank you Gill

Got in just at the right time of 1145 on 26 February 2025,I was found a good table to sat at & my food order didn't take too long be brought to me .I was served at the counter by Gill who was very helpful in taking my order.Ensuring I got what I ordered.

Great service by Gill…super friendly!!

Matt, Gill and all the staff at Harry Ramsdens at Cheshire Oaks have been amazing today, all smiley hard working attentive and informative. Food was very tasty and arrived quickly. Will definitely visit again.

Gill was very helpful, polite and very friendly to us when we were eating their

The staff are fantastic, so interactive with special mention to Gill and Jan and the food was as good as ever

Quick service, friendly and helpful staff. Food is good, good value for money and decent portion sizes.

Great service from Matt and a lovely piece of fish cooked by Will. Would highly recommend.

I went there with my sister as we always do when we have a day out in Cheshire Oaks. We were served by Gill as we usually are. She is just fantastic. Always friendly, chatty and a lovely person. We will see you next Wednesday Gill. Get our favourite booth ready for us! She is a credit to the restaurant.

Amazing service from Jan & Kieran and perfect food cooked by Helen

Kieran very good at his job. Great service very friendly food excellent would definitely recommend a visit.

Very friendly staff and good service

Great staff, very efficient service, great quality of food, staff couldn’t do enough for us.

We received lovely customer service, the food & drinks were amazing, keep up the good work & cooking it never went unnoticed.

Service was fast efficient and friendly Food was great

Nice and clean, great staff, seated and food service very quick, all staff very polite and would recommend this place.

Great service. Very attentive staff but not intrusive (Esme, Matt, Jan and Gill). Would definitely go back.

Lovely service attentive , food was good highly recommended .

Gill is the best staff ever at Cheshire oaks

Gill and Helen at the Cheshire Oaks branch are excellent- hardworking, friendly and just about delightful. Thank you

Gill provided excellent service

The place was chaotic. Food served quickly. Portion sizes not the best. Was an ok meal but have had better. One criticism was the aircon was on and the place was freezing.

great service great meal very polite driver 5 star thank you

Just had a lovely fish and chips lunch, Gill and the lads looked after us brilliantly, thanks

Had a lovely meal here with my husband and 2kids, last week. Fish was beautiful and fresh, and the chips - well they’re the best I’ve eaten! My 4yr old daughter is still taking about “the tasty fish from the restaurant”! Staff were very friendly and great with my kids. Service was quick. All in all a great place, and we’ll be back bringing grandparents along. Thank you

Went today while shopping at Cheshire Oaks. This Harry Ramsdens is good quailty as you would expect and all the staff were super friendly and ensured everything was just right for our meals. A good dining experience and nice fish bites 😊

Gill served us at Harry Ramsden, food was amazing and Gill was lovely, taking time to entertain a 10 year old! Will be back. We came back! Without the 10 year old and fill was just as good as was the food. Will be returning in the near future

Server (Gill) was very pleasant and helpful with taking our order. Speedy delivery of our food and great quality as always.

Gill couldn't do enough for us to make sure we had everything we need. She brings a fantastic friendly atmosphere. Will rush back.

Always a pleasure, food is always lovely and staff are great. Served by Gill today nice and bubbly.

I contacted Harry Ramsden's head office complaints team to let them know how awful our meal was at there Cheshire Oaks branch They replied saying thank you we will deal with it. I got back in touch saying the least I would expect is a refund or a voucher as basically we waisted £17. Not a word back from them. No problem for me as we will simply not go there again Very disappointed to say the least.

Visited here today but to say it was a very well name I feel my food wasn't good at all with the chips been a plate full of chips with eyes in I did tell the staff about this but they wasn't really interested

Very nice experience, Matt and Gill were lovely and accommodating

One of the best fish & Chips in the market and a shout out to Matt for being very kind and warm at the reception

Great customer service and superb fish and chips, pot of tea and freshly cooked onion rings. Thanks to the team Matt, Nathan, Will & Carl. Putting the customer first.

Service was great by Matt at Cheshire Oaks site.

Always super fish and chips and the staff are super as well 😁

Lovely fish and chips just like in Yorkshire... The lady serving - Gill was so nice and kind... Nothing was too much trouble . And the lady who cooked our food - Helen didi it perfectly. Reminded me of the days as a child eating in the original Harry Ramsdens restaurant.... Well done guys.. came in the day before for a takeaway fish for my dad.. who is a picky devil, but he are every last scrap of his... Again the ladies mentioned were brilliant. Thank you for an amazing meal at Cheshire oaks

The staff were very friendly and professional the food was to die for keep up the good work

Very nice although a tad expensive

Gill at Cheshire oaks who served us very friendly efficient

Very friendly staff! And they were able to adapt a few things to make them gluten free.

Amazing resturant and lovely service, Helen, Gill and Jan were absolutely amazing , I will be returning !

Gill was so helpful. Food delicious. Quick service