Jacket Inn in Bassetlaw

Only one toilet was open, the other one was locked. Queue of seven people. Had to ask three times to get them to open up the disabled toilet. No toilet paper! No soap. Terrible.

The shift management is Attitude and customer service is absolutely disgusting. Would not recommend for anybody to use or go to dominoes

I’ve ordered footlong meatball sandwich and received 2x6” steak sandwich. I went to subway and they said it was just-eat's fault not theirs! The man who works there asked me if he could see what sandwich I got, opened it, stuck his fingers in the sandwich (without gloves!) and said it wasn't his fault and he wouldn't refund me for the sandwiches and delivery and that I could have the sandwich back! I told him it was disgusting because he stuck his fingers in there and I wouldn't eat it and he was rude and said it wasn't his fault and that he wouldn't do anything about it. I lost my money for the sandwiches, delivery and I don't even have the sandwich from my previous order! You can't even call them! COMPLET SCAM !!!

Update Dec2024 - this franchise still has shocking customer service and long wait times. Not worth the visit. Really disappointed in this particular Taco Bell franchise that has just opened. I went inside to order takeaway and it took half an hour to receive it. By the time I got sat in my car it was mostly cold. The staff seem nice but don’t seem very experienced, customer service skills weren’t great. I watched an Uber eats driver sit with 3 take always in his bag the whole time I was there, so I would avoid using any takeaway drivers for this place as it will definitely be cold by the time you receive it… Seems to be best to go through the drive through as you may be a higher priority. I will be back as no fast food places do decent veggie food round here but very disappointed in the service and hope it improves!

I recently visited KFC Retford, and it was a highly disappointing experience. In the middle of winter, the air conditioning was blasting cold air in the customer area, making it incredibly uncomfortable to sit and eat. When I asked about it, the staff explained it was because the heat from cooking made the back kitchen hot and steamy. This reasoning felt inconsiderate toward customers trying to enjoy their meal. The food was equally disappointing. The chicken had an unpleasant smell, looked greyish, and was inedible. The chips were far too salty, with the seasoning seemingly applied by guesswork rather than proper measurement. The only redeeming part of the meal was the crispy strips, which were edible, but they couldn't salvage the overall experience. For £16.99, I expected much better quality and a more comfortable dining environment. This has to be the worst KFC I’ve ever visited, and I won’t be returning. Save your money and go elsewhere.