Subway in Bassetlaw - Phone Number, Reservations, Reviews

Forgot our foot long cookie, forgot our crisps, and we got a Fanta instead of a coke. Forgot nacho bites, waffle fries, one of the normal cookies. My sandwich was smushed and half the ingredients was outside the sandwich?! Freezing food. Asked for it toasted and it wasn’t. Didn’t ask for onions but put them on it anyway. Honestly. What a joke. Careless service. Hope you get closed down!! £32 for this crap is beyond ridiculous.

Clearly ordered wraps and the items were made on subs.

You know when I order something I expect it to come with my items that I’ve paid for, you’re stealing money from me now, absolute joke

didn't even receive this order I got someone else's order from a complete different shop reported to just eat and they refunded me. Not happy

Wrong cookie and sandwich not toasted also wrong bread

Paid for hash browns and never got them not a happy customer at all

Ordered on just eat and paid for hash browns but never received them won’t be ordering from here again

Perfect no worries, 5stars. Replacements are fine buddies. Will come again definitely 😀.

awful bread on sandwich falling to bits so couldn't pick it up

driver arrived, did not leave food at gatehouse, left with food before was collected. require refund.

Wrong bread delivered and definitely not double meat

Food cold because driver was delivering other orders. He was on the phone when he delivered the food, just handed over the food and didn’t say a word to me. Very rude.

Orded quick but it all came soggy

Said it was delivered and never came no way of contacting them discusting service

Had food delivered by uber eats we had a foot long great caesar dub a foot long turkey sub and wanted to try the garlic cheese steak when it all arrived the garlic cheese steak was missing the STEAK hiw can you miss the main ingredient out of the sub. As they have no phone number (that I can find) I can't complain. Got to hope uber refund us.

Order was wrong sandwich had wrong stuff on it

All food came cold even tho toasted

Never had a salad from subway. Was beautiful and just enough. Will definitely order it again.

Delivered on time but order missing 1 item and the other one missing ingredients , no phone number to call back and ask for re deliver , only option was ask for refund , had to go to off licence to get some food to eat . Not happy at all

seriously why are you saying its delivered and I haven't got my food 😡

The wrong order (for someone else) was delivered with no means of contacting the restaurant to get the correct order. The only avenue was to request a refund from Just Eat but this didn't solve the problem of not having anything for lunch without starting a new order and then waiting for that.

Food was on time because they decided to only make half of it. Receipt had a note saying they had no steak or Pepsi so didn’t send and we should ask just eat for a refund. This now means I have to pay service charges and delivery charges again so my partner can eat. Why didn’t they ring and ask if we wanted a replacement

Even though delivery was later than originally expected the app kept me updated

Food was cold and tasteless, 2 missing items from the order too!

Nacho chicken was cold but everything else was really nice

Staff were rude and unhygienic. Store was disgusting bits of food all over the floor grime and dirt all over the place the food was disgusting the lettuce was old and shriveled. Bathroom vile would not recommend to anyone.

Asked for extra pickles on my sandwich as I was pregnant and they wrote “congrats :)” on the receipt and gave me a pot full to the brim with pickles! Made my day!

Wrong food still waiting on my refund

This subway was atrocious and me and my partner WILL NEVER BE GOING AGAIN, there's a reason it's always empty! Went in around lunchtime on a weekday, so we expected a bit of a wait HOWEVER, there were 4 people ahead of us and me and my partner made the queue 6 people long. The cashier (Kelly I believe) and server (Anna/Hannah I believe) were incredibly incompetent. The server (THE one preparing the food) consistently got orders wrong, she missed a whole sandwich which caused confusion and embarrassment to the already uncomfortable customer ahead of us and delayed the queue even further. The server could not speak at a normal volume either, she was constantly shouting even though it was quiet, she was slow making the sandwiches and got a few mixed up. She made my sandwich (a steak and cheese) but neglected to inform me that there were peppers in the steak already mixed, even after me asking for a Philly cheese steak minus the peppers, she didn't think to tell me there were already peppers mixed in. She made my partner's sandwich fine. By the time we got through the line our sandwiches were lukewarm at best and our side of garlic cheese bites were cold. The drink's machine was also not working. We sat down to eat and I took a bite of my sandwich, which looked terrible it looked like it had been scrunched into a ball before being toasted rather than neatly folded, I realised there were peppers in it and went to the cashier to see if I ordered it wrong. The server was on her lunch break, saw me get up and SHOUTED ACROSS THE RESTERAUNT TO MY PARTNER (not me) whilst he was eating, about what was wrong. She then met me at the cash register and established what the issue was, after I stated that it did not say on the menu the peppers were already mixed in she offered to remake the sandwich, with a sigh I might add, then immediately went back on this stating that I had already paid so she couldn't do anything to help me. This whole time, despite me being right in front of her she was talking incredibly loudly, almost shouting at me directly in front of her, again it was not loud! My partner ate my sandwich so as not to waste food but we were absolutely appalled at the service we received, the shouting, the wait times and the experience overall. 0 out of 5 stars, avoid here AT ALL COSTS!!!

Food was cold. Missing items and I got left a note says they’re run out of items instead or getting in touch with me to ask if I would like to swop. Never again

Half the items missing, food cold when arrive, one sandwich squashed and inedible, very disappointed

Order was missing items and had incorrect ingredients. Anyone that has allergies may want to avoid as they don't give what is ordered

Hash browns and mozzarella bites were stone cold, not even warm

Ordered food, sandwiches had no sauce, not warm, looks thrown together, not even cut in half. The sides was stone cold with no sauces.

We was missing a bag of prawn cocktail crisps

Driver was rude gave advice just in case turned up and address was wrong as always get told when I put 20 that they can't find it and was rude about the fact he came to number 20 and then was trying to find number 20!?

When my food came there was hardly any steak in side it very poor not ordering again

Put jalepenos in instead of sweetcorn

Nothing what I ordered. Everything wrong. And cold

Missing items; crisps & Pepsi max cherry on order

The items delivered where for some one else and even then the boxes holding the sandwich’s not put together anc the sandwiches where slk in the bottom of the bag out of the box

After ordering on just eat, it said our order had been delivered when it hadn't. Tried to find a number to call them couldn't find one, so my partner took it upon himself to go down there. When he got there he was told that his order was on the counter. So they gave him the bag, when he got home it wasn't even our order. So one unlucky person is now without their food. It went in the bin. Won't order from there again. Seems its a regular occurrence at this restaurant. I'm now awaiting a refund.

Shocking, sandwiches came hard and smashed up with sauces all over. Drinks missing would not recommend at all

Said that it had been delivered a few minutes before it the actual clock and then it was never delivered will not be ordering again

Subway is usually one of my favourite places to eat as I love the sandwiches! But with this specific subway I can only say because of the terrible and wrong way I was treated as a customer has stopped me from ever wanting to return here and ruined the whole experience for me and the family. I believe the girls name was ally as I was sure to remember it. The girl also was very rude to members of staff in front of customers and the way she was speaking to them in front of customers was disgusting so I think behind closed doors maybe they get treated worse. When you pay money to eat you want to enjoy the atmosphere not be spoken down too and also witness the girl speaking wrong to her staff was just very offputting.

Ordered a wrap with extra meat and cheese yet received a toasted sandwich with not much meat and no cheese at all. That £2 service charge clearly going to great service

Order was a mess. Ordered a 1 x Philly Steak toasted, 1 x Italian Deli toasted with bacon and hasbrowns. Received an 1 x untoasted Philly Steak Sandwich, 1 x Italian Deli toasted sandwich (minus bacon and hashbrowns) 1 x Bacon with Hashbrown sandwich. Ordered 2 x 5 cheese bites with mayo, received sweet chilli. Can Subways staff not read?

Never again boxes been opened avoid

Everything ok apart from wrong pop asked for cherry not raspberry Pepsi but Thankyou

Sandwich had onions in I never asked for onions so couldn’t eat the sandwich

I've just placed an order for delivery, the salad came with NO MEAT!!! none at all. The cheese pizza slices were soaked with sauce and the most tightest amount of cheese, the cookies weren't even in the bag, the wedges were literally ice cold and raw absolutely vile, no number to contact.

Its very rare you'll see a 1-star review from me but this was awful. I'm normally a big fan of subway but won't ever return to Worksop's. The floor and every table are littered with crumbs and sticky dried up soft drinks. My sandwich were left in the toaster and was well burnt. My partners meatball sub was frozen in the middle. Had to take it back and get a fresh one. Turns out the lady had put the meatballs in the microwave but not turned it on. The staff were friendly enough but seemed past caring. Such a shame as I know businesses are struggling but these guys need to take some pride in their food outlet or close the doors.

Missing sandwiches and drinks and the sandwich we did get was thrown together and bread falling to bits

Everytime I come there’s never anything available always nothing stocked it’s a joke!

Sub not toasted. Ordered wedges, got cookies instead, which will go straight to bin anyway. All of that for £16. Great value!

Wrong order, missing items, and no answer about refund. Never order again.

Food never got delivered. Happened more than once, being issued another refund, not helpful when having to be at work all day.

Wrong order and cannot get hold of store nor just eat.

Garlic bread wasn’t burnt to the point of not being able to eat it

We ordered shredded cheese on 2 salads and when it came there was no cheese I ordered and paid for Pepsi max and didn’t get none tried phoning them was no phone number for them so couldn’t retrieve any of the order

the food wasnt correct what i ordered i asked for my sandwiches to be warm it came cold.

Food was stale cold when arrived chewy and horrible

I am extremely dissapointed in this service. Then when i attempted to call several numbers to simply ask for her food to be delivered and their mistake fixed but i could not get through to anybody which is insane even though i have been able to get a refund at the least. This is ridiculous and i wish it could have gone better.

Never have a problem with subway always on time

Absolutely disgusting. Delivered with bag open, left on door step and multiple items missing. Then those that were there were incorrect. And nobody answers the phone when you ring to complain!!!!!!!

Ew, just NO. The cheese balls must of been reheated in the microwave,vile! The steak was disgusting,waste of money! Everything was cold

Food came with sauce missing, onion's missing, was barely toasted and salad was not to a good standard

My food never turned up but says delivered

Sandwich filling did have a good taste, but the bread was melting. I needed to eat it with a fork from the package, it looked horrible, overflowing. I've ordered many times from Subway same sandwiches and it's first time when I receive something like this.

Food arrived on time, but when it arrived it was cold. Didn’t have the correct bread, wasn’t toasted, didn’t have any cheese. No olives, no peppers and the subs, all the filling was falling out, not cut and no sauce. Waste of money

Foods freezing gave me wrong stuff very mad 😡

The entirety of our sandwiches was wrong, both the salad and sauces were switched on the two sandwiches I ordered.

Something missing from order in

Ordered 3 cookies and they didn't even pack them in the order.

Cold food missing items what a joke

Cold food Garlic bread tasted horrible can’t taste garlic No macadamia cookies No nacho chicken bites

Absolutely disgusting no sauce in sandwhich the bread felt old items was wrong and charge extra would avoid as all costs. Won't be back

food was all over the bag, sandwiches looked like they had just been thrown together

Cold food, items missing, things I asked for on the sandwiche not added. Won't be ordering again

Messed order up wont be ordering again

ordered 9 nacho bites and never came waste of £5

The food never turned up and the driver lied and wrote that it had been delivered. There are no contact details for the restaurant and we tried calling the driver with no response. I had left my phone number and instructions on how to find the house in the order details so the driver could call us if they got lost. It was a large order and we have 3 unhappy children now. Very disappointed.

Only one of my problems when they leave things out of my salad .

Didn’t give me my Pepsi cherry but it’s alr

Why u didnt put cookies to my order?

Missing items, including the drink. No sauce on my Sandwich despite asking for sauce.

Terrible. Didn’t have what i wanted, refused a refund, sent me someone else’s order, then sent mine after, freezing cold, not even toasted. Only saving grace is the manager was helpful

received nothing that i had ordered

Absolutely awful, ordered a meal…the crisps and cookies didn’t come. The sandwich wasn’t wrapped and was dry as anything…no sauce on the meatball one. Will not be ordering again.

Wrong order delivered. driver refused yo take it back.

Sandwiches missing half the contents, and missing items, not ordering from here again

Been today with my friend got my food and and there wasn't a lot for 5.50 won't be going there again very expensive the sandwich was not a standard size My sandwich was no bigger then a sausage roll

I received coupons through the post to use in Subway. I took the coupons along but the two young boys working in there wouldn't accept them. I walked out and took my custom elsewhere! Not impressed.

Had some coupons from subway for cheaper deals, turns out that they not accepting their own promo?! Lady at till been rude

Just been in to use toilet asked if I bought a drink could I used the toilet, so picked up a drink out of the fridge , I have then realised I don't need toilet that bad put the drink back and walked out, to which a member of staff just came out accusing me of stealling the drink. Female staff had a chip on her shoulder , I might be dressed in work clothes and look a bit ruff but , I am no scrubber . Staff need to learn the 5 points of theft could end up costing you a liability case.ex regional profits protection manager , sort your staff out

Always go here with the young un great place always friendly ..Nice lovely food

The women who served me made so may huff noises. It was more like she was doing me a favour serving me and not her job . Would not go again

Very poor customer service. Women was chewing gum while serving us and talking absolutely arrogant like didn’t even care about us and what we need.On the top of that she turned around to her friend to making laugh on us.Disgusting!!!!

We visited the Worksop subway yesterday for first time. The lady behind the till was very rude and need and miserable. We got 2 footlong and 3 cookies asked for double choc she got wrong cookie and tutted and pulled faces when I said. When my partner paid and asked for receipt as our son needed the toilet she didn't want to give a receipt but the code was on the receipt she then huffed and puffed and tutted said oh ill have to walk you down put the code in which she was not happy about. I would recommend the girl who works in there short and blonde hair and plump about 20 year old needs customer service skills. Due to the experience will not be visiting again.

2day we called to subway 4 lunch i got a free foot long & a latte coz i had enough points on my sub card the sandwich was tasty would deffo go again