Cooplands Ltd in Bassetlaw

Breakfast cob and a drink £4.50 yet tried to charge me £5.90 cause j had bacon and sausage. Asked for customer service phone number only to be told there isn't one so you can't. Staff just miserable. Won't be back in a hurry.

Service was fine but the first sandwich I had was prawn and crab stick- it tasted off, too fishy taste and smell. Threw it away - went back in and tried the chicken mayo - no filling hardly at all and bread is tasteless - ending up spending £10 and not satisfied and still hungry - won’t be going back

very rude workers always looking you up and down in a rude way and not friendly at all

Horrible customer service, my friend and I had to wait 10 minutes for service and when we finally were getting served my friend asked for a cheese and onion pasty because she is VEGETARIAN, they gave her a pasty and when she took a bite it had MEAT in it. My friend gets seriously ill when she eats meat and she was disgusted, she went back and they gave her a refund but this has happened multiple times. They have labels on their counters for a reason but still put the pastys wherever they want, this leads to messing up orders. My friend now feels ill and will not be going back.

2 small bits of burnt bacon on a cob which was huge waste of money. Changed i think not and latte is not a latte

Poor customer service, no advertised nears, told meal deal, yet when order everything extra, also not best sandwiches for over ten pounds foe two sandwiches and drink

Shop was empty no choice an arguing with me regarding replacing meal deal selections

Very rude if you are disabled I’d advise you not to go here. Meaning if you are physically disabled or mentally disabled. they don’t allow service dogs in their premises which is also breaking the law of putting disabled people at a disadvantage under the the disability discrimination act

I realise that you are not going to get sirloin steak in a bakery steak bake. But you would assume that they had some beef flavour and texture. The best way to describe the steak bake I just had would be a tasteless gristle and fat bake. Certainly not worth the premium price charged!!!

Staff always friendly. Fresh food and will make sandwiches how you want them.

Bought some lovely looking cakes, vanilla slice, frozen solid, and éclairs almost frozen and the lemon meringue also frozen solid.... At 1030 am, what a waste of £10

I find although the goods are quite good quality the prices are a little high. Plus service is annoying as there are 3 staff but yet often only one serving when theres a queue. The other 2 not appearing to be that busy. In my opinion at busy times 2 staff MUST prioritize customer service.

Got some good food at good prices

Food is good however staff very rude. It feels like its too much effort for them to serve customers. I went in and asked for a sandwich to be made and the staff member serving me wasn't impressed. They need to be more approachable. The only member of staff that is very customer focused and polite is young lady with glasses.

Good sandwiches, friendly staff, no complaints here

Love the ninja turtle short bread biscuit

Value for money and friendly staff

Would give 0 stars if I could, absolutely disgusting everytime I went in. Given dirty looks by staff who are so stuck up and think they are better than anyone else. Found finger nails and hair all the time in the food, cookies were stale that they gave to my little brother and one time I had brought a chicken tikka cob which they had mixed in tuna (probably thought people wouldn't tell the difference and they just dont care) never said it have tuna and wasnt written on packet. I'm also allergic to sea food. Just glad none of us carried on eating from there as we wouldve ended up in hospital. Just go to Greggs!!!

Great sarny, ham salad premade on a healthy tasty granary baguette... and added salad cream. Perfect. Then a steak bake as a starter lol. Skipped dessert, but those choc concrete things were smiling at me. Staff are always pleasant.

Cooplands, the staff could do a lot of training and might might just make it. Went into the shop about 11.30 midweek and bought 2 Bacon Barms with tomatoes sauce, Whilst driving home with wife started to eat the barn and what i tasted was nearly sick, you would have thought the margarine had been put on with a field muck spreader, the Tom sauce has got to be the cheapest rubbish known to man, disgusting bacon burnt and so over crisp. Each roll cost £2.00 plus a drink so spent a fiver rather chucked the fiver away. Got your say this is the worst thing i have ever tasted in 59 years of living and will never ever visit any cooplands ever again. Why doesn't the company not take on training the pigs serving this slop. Ingredients all the cheapest. I'm all for the local shop prefer not to use nationals and wish cooplands well but not like it is with no respect for food or people. Its easy with the right staff, foods and friendly shop environment this place should be a goldmine.

Just got a ham salad sandwich with almost NO HAM in the sandwich phoned the shop and staff didn't give a monkeys was told we get told what to put in it NOT A. LOT RIP OFF

Staff are so rude and the food is dicusting..I had one bite and put it in the bin straight away..I was trying to be friendly and neither of the ladies were remotely plesent.. I think they need nicer staff and better food or it will eventually shut down !! I'm never returning again !

Never have much in and staff are rude