Itsu in City of London, Westminster

パディントン駅構内にある寿司屋です。日本人の店員はおらず、味は本当の寿司とは程遠いですが、欧米人で結構にぎわっていました。

Locale carino e pulito, personale gentile ma quasi incomprensibile, pietanze abbondanti ma non eccellenti. Digestione difficoltosa che la dice lunga sulla qualitá...

horrible food the rice totally disgusting... nothing like Brazilian food ! never ever will order again

I never got the food and was charged for it, money not back until now

My friend and I visited the Selfridges outlet today and were attended by Shija (we got her name from one of the other staff members), who unfortunately provided us with a disappointing experience. We ordered a chicken yakitori from the hot menu and selected a few colored plates from the belt. After waiting for 30 minutes and nearly forgetting about our order, the dish still hadn’t arrived. When we approached Shija to address the situation, her response made things even worse. She informed us that the yakitori was sold out but failed to update us earlier. While we understand that these things happen, we expected a more thoughtful and sincere acknowledgment of the issue. Instead, she simply stated that the dish was sold out and walked away without offering any further assistance or apology. As regular customers of Yo! Sushi, we were shocked by this lack of professionalism. We felt compelled to share this feedback, hoping that future interactions with staff members will be more positive.