Based on 948 opinions finded in 4 websites
Based on 948 opinions finded in 4 websites
Nº 1769 in 4016 in Birmingham
Nº 26 of 43 Other european cuisines in Birmingham
Opinions
Great Owner, Great Service, Very Hospitable. 10/10
Ravii Gill . 2024-11-17
MORE AT Google
I visited with family and I am extremely impressed with the quality of food, portion sizes and fantastic service! The waitress was extremely polite, friendly and welcoming and couldn’t have done any more for us! Lovely little hidden gem where you can dine in or collect a takeaway from. Several complimentary servings of bread, delicious dips, tasty Turkish tea and sweets were also given which was really generous of them as not all Turkish restaurants I have dined at recently have provided these! Honestly I could not recommend more, perfect for couples, families or friends!
Sneets S . 2024-11-16
MORE AT Google
The food was not tasty at all. The lamb shish or kobeda tasted out of date. And the chicken shish was equally not good taste and the lamb tikkah was raw not even cooked, not even medium rare. Not recommended at all. The people reviewing have no taste buds
ali khan . 2024-10-26
MORE AT Google
Good food Amazing service again. The Iranian lady that attended our table was very friendly and helpful
Angelo Djemil . 2024-10-16
MORE AT Google
Ordered 2 takeaways from this place recently, had chicken shish previously and was really impressed, this time I thought I would try the ribs and chops or kebab mix 3 and was dissapointed. The other order was chicken shish and adana for my partner and her food was nice as I tried a little. Giving 3 stars as it appears some of there dishes taste nice but other options on menu don't. I spent £18.99 on my meal and there was bearly any meat on the ribs, chops and chicken wings were OK, rice was nice but that takes up nearly 60% of the tray to make it look like alot of food. Overall taste and portion size isn't worth the money
Naz A . 2024-10-10
MORE AT Google
Ordered x2 mixed kebab meals, spent £42 and the portion sizes were very small, food lacked flavour. Definitely not value for money. Rang the store they said they can’t do anything about it. Won’t be using them again.
Jomir . 2024-10-02
MORE AT Just Eat
Not the cheapest, but worth the extra. Never disappointed with great Turkish food from here.
Pete . 2024-09-23
MORE AT Just Eat
Terrible food! Naan bread was covered in chilli flakes? Bulgar rice was so bland, never tasted anything like it.
Tania . 2024-09-09
MORE AT Just Eat
Another wonderful afternoon here enjoying authentic Turkish food, all beautifully cooked and presented with large portions. Lovely to sit in the extension room in comfort to digest our food afterwards whilst chatting with Harry, staff. We were served Turkish tea with Turkish delight by a lovely young lady. A memorable afternoon with quality food, large portions, friendly hospitable staff and very reasonable prices. Thank you all for looking after us. See you again soon. Kate and Chris 😀🎈
Kate W . 2024-09-06
MORE AT TripAdvisor
been there couple of times had turkish tea with flafel and soup as well dinner fine dine taste wow would recommend the visit again
wordof fact . 2024-08-28
MORE AT Google
Best Turkish food in Birmingham, with Greek music in the back ground, cosy, clean elegant and very welcoming, well priced.
Jack Dwo . 2024-08-26
MORE AT Google
Fantastic food in decent prices, very welcoming, very clean with nice Turkish music, you do not want to leave this place and could seat for hours 10 out of 5!!!
Maya Dworska . 2024-08-26
MORE AT Google
Dined here at lunchtime on Thursday 1 August with my husband, brother and sister in law. We last came here a few years ago. The restaurant seemed to have been smartened up since our last visit. Bread, dips, olives and salad were brought to our table. 3 of us ordered lamb chops and my husband ordered kebabs and lamb chops. The food was absolutely delicious and enjoyed by us all. The service and ambience were spot on. Will be back again soon. Highly recommend for a true taste of Turkey.
Kate W . 2024-08-03
MORE AT TripAdvisor
Today we attended the Istanbul restaurant in Wolverhampton and we received that is my brother-in-law and myself the very best service from the staff. This is Monica, Manpreet, and colleague. Will attend this restaurant again as a food is top clas
paul riley . 2024-07-21
MORE AT Google
Had phenomenal turkish food and service. Also get to watch semi final euro 2024 England vs Netherland
BIG SMOKE FF . 2024-07-13
MORE AT Google
Food is noce. These guys did the best donner meat but havent been selling this for a while which is a shame. The portions are a mixed bag. Someetimes its larger and others smaller. (Rie and bbulger ortions) Also last time i went the mixed kebab dish 1 had baby wings. Thats not reflected in the price mind.
Gulam . 2024-06-21
MORE AT Google
Overpriced, not worth paying twice as much for the same amount of meat you get on a normal kebab from a chip shop.
Enam . 2024-06-19
MORE AT Just Eat
Wonderful service, me and my husband fount this gem of a plc when visiting, Birmingham we definitely be visiting again. The prawn was beautiful, one of the best i tasted 😍. Thanks
VIN K . 2024-06-09
MORE AT Google
Order from here regularly. Food is always good never had an order go bad
Zulfikar Alam . 2024-06-08
MORE AT Google
The presentation is excellent, but to be honest the food is quite dry and unappetising, I wouldn't recommend this place to anyone. But if you do come here just come to taste don't come here to eat a full dinner, you will end up sending a fortune on food not worth your money.
Aquastrike (TheUnitedBroNation) . 2024-06-06
MORE AT Google
Food was so delicious I loved the kebab platter. Complimentary salad and bread were so nice. They even gave us rice pudding complementary. This is one of the best Turkish restaurants I have tried! Will definitely be returning. Food and service was on point
Mehvish A . 2024-05-15
MORE AT Google
I have loved this restaurant for a long time. The last time I ordered, last summer, one of our vegetarian dishes was drowned in a tomato soup. However, the rest of the food was delicious as ever and I set out to make sure I didn’t order that particular dish again. Last weekend, I ordered takeaway on Uber Eats and found that everything bar the salad was covered in the stuff. It might have helped the salad as it was slimy slush jn a tin. I have raved about the salad we had in previous years, it was just the best salad from a takeaway by miles. This went straight in the bin. Along with most of the rest of the food, which had become unlikely fillings for tomato soup. The garlic mushroom dish was a farce, again covered in soup and not much in the way of mushroom or garlic to talk about. We salvaged about a starter’s worth of food before collecting a replacement dinner from Mr Singh’s. Sometimes you have to take the hit and learn a lesson. Very disappointed.
John Hayes . 2024-05-14
MORE AT Google
It was fabulous, great service , delious food and the best was there was dessrert
Katie Smith . 2024-05-12
MORE AT Google
Vegetarian items ordered. Meat items delivered and when called nobody could do anything to help us. They said its not their fault.
Adam . 2024-05-12
MORE AT Just Eat
Absolutely excellent place to visit and relish the Turkish Cuidine. The quality of food is superb with complimentary Turkish bread and sauces add to that excellent service awesomeness to all staff
sarfraz kayani . 2024-05-12
MORE AT Google
First time using this outlet. Not disappointed, food was amazing. One of the slightly more expensive options but well worth it. 👌
Darren . 2024-05-11
MORE AT Just Eat
It was a very nice experience. The food is good. The service is really good. Highly recommend the baklava! So delicious! Highly recommend! Was a very nice experience.
Malouka Me . 2024-05-11
MORE AT Google
Great food, fresh and warm, naan breads were decent. Food was flavourful and tender, platter for two was a good size and filling.
Atif Nawaz . 2024-05-01
MORE AT Google
A beautiful place, full of beautiful people, that serve beautiful food. 10/10 would recommend!!
Gracie Crane . 2024-04-29
MORE AT Google
Wow! We had the most fantastic meal here. We are vegetarian so chose the falafel, vegetarian kebab and sebzeli guvec. The staff were really friendly and the food came quickly. They even gave us free desserts of baklavas and sutlac. Both were delicious! We’ll be back! x
Fiona Bateman . 2024-04-13
MORE AT Google
Really lovely meal, enough for 2 meals for me, pre and post night out. thanks for the baklava too, nice touch. Will definitely order again. thanks 😊
Marion . 2024-04-05
MORE AT Just Eat
Unfortunately I couldn't eat. But the place looked neat. Good hosts available. Extensive map. 10 minutes away by bus from West Bromwich Albion football club
Paul Ostermann . 2024-03-20
MORE AT Google
One of the best Turkish restaurants in Birmingham, highly recommend. Great portions for the prices, great in taste!👍 Very kind staff
Omor Khondaker . 2024-03-15
MORE AT Google
dont order from this place online. they take your money and dont deliver the food. and they don't even negotiate once you food doesn't arrive they say its not their fault in any way. DO NOT DEAL WITH THEM
Flash . 2024-03-14
MORE AT Google
Really nice quiet place, away from the hustle of Birmingham city centre, food was really good and the staff were very helpful nothing was too much for them, add me on tik tok to see review video @adhd.explorer.critic
reshma jiwa . 2024-03-11
MORE AT Google
My meal was beautiful and thank you for the desert. I will be ordering again!
Alyson . 2024-03-10
MORE AT Just Eat
We visited today for the first time as a family of 4. It was during the day so quiet but we were very welcomed by the staff, so friendly and hospitable. It was also our 1st time visiting a Turkish restaurant so we ordered the Chef Special to try a mixture of food. It was a late lunch for us so didn’t order too much. We absolutely loved the complimentary bread & dips, they were delicious! My husband & kids were well impressed, as was I. The main was very generous, so tasty & of high quality. We also were fortunate to try Turkish Tea with an assortment of Turkish delights and also the Sutlac which was absolutely delicious and completely won over my son who said it was the best Rice Pudding he’d ever tasted! It was such a lovely experience and the staff were so so lovely. Although it was so quiet, it didn’t take away from the atmosphere and experience. I also want to thank our waitress, whose name I didn’t catch unfortunately, but she is Iranian & could speak Farsi, who was so so sweet & lovely and couldn’t do enough for us all. Would definitely recommend and we’ll definitely return again!
KannyK . 2024-03-07
MORE AT TripAdvisor
Food was excellent x didn’t like the bread which was a little hard.
Chris . 2024-03-04
MORE AT Just Eat
Great food and service Very friendly staf
ardit smajlaj . 2024-02-17
MORE AT Google
wow.. I'm in love with the baklava i mean it just melts in your mouth ,its divine and the rice pudding thank you ..the food was stunning the bread wow wow.. I never tasted bread like that be4 so perfect...better then Greek food (honest) I loved it 10 out of 10 thank you will definitely order again..
Laurie . 2024-02-16
MORE AT Just Eat
Wow! Would leave more stars if i could. Stepped in for a take away and was greeted with a friendly smile and absolutely excellent service! The owner (i assume) was so friendly and nice, gave my child a lollipop and a drink while we were waiting for our food, so sweet! It’s not near where i live but whenever i’m around the area i will definitely pop in. Also, needless to say - food was absolutely delicious !! Thank you xxx
Laura Rannu . 2024-02-15
MORE AT Google
Very nice restaurant. Very nice attentive staff. Food was fresh and tasty. We had the following in the same order Salad Bread Sauces Fries Soup House Special Complimentary tea with jelly like Turkish deligh treat Rice pudding with cinnamon Good environment for family outing. We were a group of 10, although quiet at the time with maybe 3 or 4 tables, food was served in a timely manner.
Abdul Mumin . 2024-01-31
MORE AT Google
Delicious food, great atmosphere, and even greater service and hospitality. Thank you
Haider Mishali . 2024-01-23
MORE AT Google
Food never reached to my sisters house and she's there waiting for her dinner. I want a refund!
Latanya . 2024-01-21
MORE AT Just Eat
Lovely, clean, warm restaurant. Food is delicious & very generous portions. Their Turkish tea is one of the best I've had. Roya was a fantastic waitress, very polite and kind. I would definitely recommend.
Ellis Perks . 2024-01-21
MORE AT Google
Went on a cold winter's evening in January. Inside were only two other diners.. So our party of four had plenty of choice for seating. Warm and clean. Food and service were both very good. Will definitely visit again. It had perfect romantic ambience for a dinner date in the future . Roll on Valentines day.
Hiline 247 . 2024-01-20
MORE AT Google
A true hidden gem. Had dinner here today and I am truly amazed by the flavours and how perfectly everything was cooked. The customer service is top notch too. This has instantly become my favourite Turkish restaurant. 10/10.
Milad Babz . 2024-01-11
MORE AT Google
Excellent food but needs heating needs to be sorted as it was cold while dining
Rayyan Kazi . 2024-01-08
MORE AT Google
The food is insanely expensive and the quantity is a joke. Rack of lamb is just bones with a bit of fat around them. And it costs so expensive. Staff is careless not checking customers for anything. It would overall be ok if the quantity was good but it’s literally a joke
Modern Moda . 2024-01-01
MORE AT Google
The food was very tasty and good portion sizes.
Leah . 2023-12-29
MORE AT Just Eat
Very bad and too expensive Never go to them 😡😡😡
Fahad assaf . 2023-12-08
MORE AT Google
Lovely food, full of flavour and cooked to perfection- even gave a complimentary dessert which turned out be better than expected!
Mohammed . 2023-12-07
MORE AT Just Eat
Wow. First time here with Mrs. And blown away with the service from Roya! Lovely lady and very polite. Food was excellent one the best we've had. Defo will look to come back soon.
Sully S . 2023-12-02
MORE AT Google
Great food well prepared and it was definitely gave a different taste , to the normal food I order from other shops, great taste..and thank you.. a.must try ..i had the kuza govec ( lamb casserole )
Mohammed . 2023-11-20
MORE AT Just Eat
Kebab was over cooked and was hard from the overcooking. The bread was stale. The rest was good.
mohammed . 2023-11-17
MORE AT Just Eat
Amazing and Fresh came fresh off the grill when I arrived
Syed . 2023-11-08
MORE AT Just Eat
Nice clean restaurant super delicious kebabs and soups ⭐️⭐️⭐️⭐️⭐️
dawud nuri . 2023-11-05
MORE AT Google
Great place to eat, staff are really helpful and the food is absolutely delicious.
Mario Carvalho . 2023-11-04
MORE AT Google
Food was really tasty, presented nicely. Really enjoyed it,
Ginny . 2023-10-23
MORE AT Just Eat
Love the food thank you love and light ❤️ 😘 thank you will order again blessings.
Laurie . 2023-10-18
MORE AT Just Eat
amazing restaurant, wasnt very busy so was nice and quiet, we loved all the food there it was delicious, portions were good size. a bit on the pricier side but was worth it
Khadija Ahmed . 2023-10-13
MORE AT Google
In a league of their own. Rich and delicious food. Fresh salads on the side.
Pete . 2023-10-11
MORE AT Just Eat
Food is cooked perfectly with good service and a friendly atmosphere 👌
Harnik Sahota . 2023-10-08
MORE AT Google
We tried first and very good .thank you
Bilgen . 2023-10-06
MORE AT Just Eat
Will definitely be coming back here soon. A perfect evening
simon wade . 2023-10-04
MORE AT Google
Nice relaxed atmosphere, wonderful food and pleasant staff :) Right next to my daughters uni acomodation, will visit again :)
Simon Lewis . 2023-09-24
MORE AT Google
Mixed review! The soup was so lovely, but it was served in a metal tray with a cardboard lid so it leaked over everything and even through the bag. Tasted good though! The grilled onion salad was literally just onions in a red liquid, I thought it was a salad (like with other things in it) so that was probably my misunderstanding. The prawns were very nice but I asked for a healthier meal with no oil and no bread and I've never seen so much oil on a dish and there were four big bits of bread, which just seemed like a waste.
Dara . 2023-09-19
MORE AT Just Eat
Absolutely delicious and fast served food... Just perfect if you have a child as they lose pacience... So I am more than happy with everything. Delicious lamb rimbs, perfect cooked.. Definitely we are coming back.
Ana-Maria Iliescu . 2023-09-19
MORE AT Google
A really nice, clean and authentic place for Turkish food. Very reasonably priced and generous serving, complimentary Bread, sauce, salad, tea, rice pudding and turkish delight. What else would one want. Attentive service and friendly staff. Would definitely visit again.
Abdul Manan . 2023-08-31
MORE AT Google
Had a great dinner with great service by Roya .she is amazing lady and great service .nice food highly recommended.
ImaadBlitz . 2023-08-29
MORE AT Google
2018- Good Turkish food (",) 2022- New owners fow a while now, not the same taste as before. Will give them one more try. 2022- They have ruined the food. 2023- The previous owners have taken back ownership, and good riddance. Back to its previous good standard. Prices have gone up, but that's like everywhere at the moment.
Lehaz Rahman . 2023-08-28
MORE AT Google
Nice small restaurant with very good and fresh food.
Jacek Smal . 2023-08-28
MORE AT Google
Just came back from a very satisfying meal. We are regulars but this is the first time we visited after the pandemic as we mistakenly thought they were one of many unfortunately closed during. We used to order house special for two but we found the price is up a bit thanks to inflation unsurprisingly. So we switched to mixed grills 3 (no.35 in their menu) which actually worked in our favour because we are big fans of their lamb ribs and chicken wings and not bothered with anything else. The meat was as delicious and juicy as before or I would say even better. The rice is never their strong suit to be honest. It's okay but don't hold your breath. I saw other's negative reviews on delivery orders. Please don't waste your money if you can't physically visit. You can only appreciate the deliciousness when the meat is refreshly served with crispy outside and juicy inside. We also greatly appreciated the gorgeous waitress who generously offered more naan and salad. I'm not sure what new management other reviews talked about. We met the old gentleman in our visit and I *think* he is the same owner I met before the pandemic. I could be wrong as I'm not good at remembering faces though. Anyway, it's a good restaurant and we will definitely start visiting again. If the owner sees this review, please fix your website. We thought you're closed for good because of your broken website!
Wayne Si . 2023-08-23
MORE AT Google
Didn't realise this place was an actual restaurant with a full seating area. I'm pleasantly surprised what a little gem in Handsworth. Had takeaway but will return for the restaurant experience. Food is excellent as I recently travelled to Turkey and I can say just the same quality cuisine at affordable prices. Highly recommended. Very clean and food freshly made to order. Friendly and welcoming atmosphere and staff. 👍🍷🇹🇷
Bev T . 2023-08-22
MORE AT Google
I’m a vegetarian so had the vegetarian iskander , amazing, there was enough for my dinner the next night , yummy 😋
Judi Aksoy . 2023-08-18
MORE AT Google
The best thing about this place was the service. There was one hard working lady who was working there who was running around serving everyone very quickly. The hummus and the dips were excellent. The bread was above average as well. The halloumi could be improved. We ordered a mix kebab which consisted over chicken Shish, mixed shish, and Adana. They were all fantastic. Cooked nicely with a light char on top. Not too garlicky. Served with some nice bulgar and white rice. There is a smoking area in the back outside, which was irritating until we closed the door. Otherwise, nothing that wouldn’t bring us back for more.
JD . 2023-08-13
MORE AT Google
I think mutch changed from before...
Aj S . 2023-08-09
MORE AT Google
This is a hidden gem and I can not recommend it enough. The staff were all very welcoming and made sure our experience was a good one. We went as a group of 4 friends and had the Istanbul platters, which was a very impressive feast, perfectly cooked and presented. The price was very reasonable for the amount of food and quality. We will definitely be going back!
John M . 2023-08-09
MORE AT TripAdvisor
This is a hidden gem and I can not recommend it enough. The staff were all very welcoming and made sure our experience was a good one. We went as a group of 4 friends and had the Istanbul platters, which was a very impressive feast, perfectly cooked and presented. We will definitely be going back!
John McKean . 2023-08-09
MORE AT Google
The best barbecued food in Brum 😋
Nils Edstrom . 2023-08-09
MORE AT Google
Best Turkish lab shish I've had since moving to Birmingham
Shamara . 2023-07-29
MORE AT Just Eat
i always love going to dine in Istanbul, as the food is always freshly cooked and served with the best hospitality, but decided to stay in and the service of food is no less than what i expect from them, as i know that Istanbul will always live up to their expectations and so they did with tasty, delicious food.
charly . 2023-07-20
MORE AT Just Eat
Good place to eat, good food and service and staff don't rush you they're very welcoming throughout
Stephen Evans . 2023-07-19
MORE AT Google
I am not impressed with the food. Not my type of food
Sukhwinder . 2023-07-18
MORE AT Just Eat
I waked in on a Monday evening as I had to do some work in the area and wanted some Turkish foods. I was greeted very nicely by the staff and was seated promptly as there was only one other family in the restaurant. Me, my wife and my daughter was seated with the waitress getting a high chair for my daughter. We then was politely given the menu and had given our order after 5 minutes to which we was given our drinks 5 minutes later which was good. We received bread and 3 sauces whilst our food was getting prepared, i orderd lamb adaan with fries and my wife ordered fries as she wasn’t hungry and we ordered a kids meal for my daughter chicken nuggets and fries. I was very disappointed that there was no shwarma as it’s like a staple food in any traditional Turkish restaurants, My meal looked like 1 lamb Shish kebab and 5 small pieces of lamb pieces probably 1inch big per piece and the portion of fries could be described as the same as a medium fries at Mc Donald’s but slightly spread around the plate to make it look more than what it was. My wife’s fries was separate but in a bigger plate and my daughter had maybe 7 chicken nuggets with some fries. My food, the Shish and lamb chunks has no taste and the fries was small, my daughters chicken nuggets had no flavour and could only be described as possible frozen nuggets deep fried but had zero flavour. We ordered drinks also which was 2 cokes at £1.95 per can. Once we had eaten our meal which wasn’t difficult as the portions was tiny the waitress who was kind enough gave us some what she described as traditional Turkish tea but i have been to many restaurants and this was just Normal tea with a hint of cinnamon in it. Nothing special (it was complimentary) with some Turkish delight, the Turkish delight was the cheap kind the kind that taste like all jelly and powder sprinkled on top, not very good. This whole bill came to £29. If this bill was between £10-20, one can just about part ways with their money but when it’s £30. You feel like you have been robbed especially when there was no flavour to any of the food and the portions was tiny, Just stay away as it’s too expensive for what you get
mogh1 . 2023-07-17
MORE AT Google
Delicious food, tasted as good as what you'd get in Bodrum! Lovely friendly service. Will definitely be back to try the fish.
Eaton Oconnor . 2023-07-14
MORE AT Google
Kaliteli ve güzel yemek yedim. Antep’te yediğimden daha iyi bir baklava ile karşılaştım i.
furkan comert . 2023-07-13
MORE AT Google
Lovely food with delicious free rice pudding 10 outta 10
Ian . 2023-07-09
MORE AT Just Eat
i never got this order and need a refund
Maj . 2023-07-05
MORE AT Just Eat
Great food, speedy delivery and even got a complimentary dessert. Thanks
Sofia . 2023-07-01
MORE AT Just Eat
Highly recommended, lovely food.
Chowdhury . 2023-06-28
MORE AT Just Eat
Amazing vibe , good service but excellent tasty food cooked to perfection!! Be back if I’m around again ! Lentil soup , land wrap was amazing! Traditional Turkish music drinks tea .. Excellent Thank you
Jack Coro . 2023-06-23
MORE AT Google
My order didnt come and it says its been delivered 30mins ago !
Roman . 2023-06-21
MORE AT Just Eat
Absolutely beautiful food all the staff was very friendly and respectful to me felt like I was truley welcomed deffo would go back would deffo 100% recommend to anyone to try
Shane Mcgahey . 2023-06-19
MORE AT Google
Amazing food, a big portion size. A very clean restaurant, lovely atmosphere. A highly recommended restaurant, a true hidden gem.
Harj26 . 2023-06-18
MORE AT TripAdvisor
The food was nice but due to the long delivery time it was pretty cold when it arrived.
Tim . 2023-06-18
MORE AT Just Eat
Great food. Great customer service. Highly recommend.
Sadia . 2023-06-12
MORE AT Just Eat
Thank you, lovely food. Just think you could do better with the bread as it was thin and hard.
imran . 2023-06-02
MORE AT Just Eat
Holiday food when you cant have a holiday. Amazing food & fab staff. Inclusive & considerate place we Will visit again & again.
emma hayes . 2023-05-29
MORE AT Google
Great food with lots of variety. Delivery was super quick. Fantastic service.
Munaeem . 2023-05-29
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3552 Opinions
The food was amazing, I can’t fault the service we received from Matt he was brilliant. A lot of restaurants/bars you go to just want you to keep buying and have no conversations beside that, Matt kept the conversation flowing and his hospitality skills were spot on.I would definitely be back and recommend anyone going to try it, you won’t be disappointed!
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Tom is a legend 10/10 will be returning ASAP
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Food was great, Jhorick was super friendly and provided quick and good service
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I’ve ordered 2 soups, one of them was wrong one, 4 meatballs which I didn’t get, had to call them back for a few times for it and I had to wait another 40 mins to get them, the fries on the site was included but on the phone they said it’s not and I have to order them separately , I paid by card online then they cancelled the order, but they have taken the money, and then said I have to pay another £42 at the driver and for the first money that I paid I’ll get a refund. That’s how you lose your customers