Based on 63 opinions finded in 1 websites
Based on 63 opinions finded in 1 websites
Nº 421 in 734 in Torbay
Opinions
Debbie and Tee are amazing! The foods great and the service is impeccable. There's a no nonsense attitude towards the quality of the food served. A no nonsense lady who describes herself as picky but I say she's discerning and keeps the food up to par. Beautiful meal 😊😋
Adam . 2024-05-22
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More like a canteen. Very busy with tables Very close, making it difficult to move around. I had to queue twice,once for hot food and again for hot drinks. As the queues were very long it meant one or the other was cold.
Christine James . 2024-04-03
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So disappointed don't know if you have to arrive first thing in the morning we arrived at restaurant around 2.30 there was no food being served apart from a few pasties or sandwiches,there was no one on the hot drinks section, after standing for quite a long time waiting to pay for sandwiches a staff member eventually arrived asked for a fruit juice to be told they only had fizzy drinks or water, most of the staff were standing around in groups chatting just didn't feel at all welcoming,
Tina Houghton . 2023-09-06
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It's ok for what it is, good choice of meals at a fair price clean and friendly helpful staff
Barbara Hocking . 2023-08-15
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Nothing special but ok for what it is. I would use it again somewhere to break up your visit
Jerry Mahany . 2023-07-27
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Everything was really well thought out and the staff were particularly helpful with ensuring the differing needs of my neuro divergent grandchildren were met with a smile. The only slight disappointment was that the high chairs had no tray and didn't get close enough to the table to avoid the inevitable spills. Apart from that slight inconvenience, brilliant!
Michelle Elliott-Greenland . 2023-07-18
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Poor choice of food and very expensive. £8 minimum for a jacket potato or a panini. The restaurant has a good seating area with great views over the lake and you can spot the odd animal from the windows. In peak season they do have children's lunch boxes and they can choose what goes inside it. Recently they have added another option window that serves milkshakes, iced lattes etc but it is hard to spot until you've already been at the checkout.
The Jammo . 2023-07-09
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Luckily we didn't have to wait for food, the chunky chicken bites are amazing, and the salad was so tasty. Excellent for the money, not as expensive as you think. Plenty of seating area, tables were all clean and empty.
kristy . 2023-07-05
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Limited menu at high prices. Nothing special
Jackie Martin . 2023-07-03
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Very good food, but let down by very slow tills. Good clean toilets.
Brian Gleave . 2023-06-05
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Great as always. Menu is ok and has some nice options Always clean and tidy Staff are always helpful
justin lee . 2023-05-23
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Queuing system is awful if you want hot drinks or sandwiches you then have to either join the back of the main que again or push in front of others I said this was silly to staff and they agree The food was good brilliant portions and well priced Service was brilliant very polite and helpful staff
Claire Kerr . 2023-05-20
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Fish and chips,well cooked but not a fan of cheese on chips
Christine Welch . 2023-05-07
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Great service food was nice alot of it .Very helpful staff and very clean
Superfoxybros 13 . 2023-04-22
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Very busy at 12.00 o'clock but we found a table for 6 easily enough.
Marks Music . 2023-04-09
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Great fish 🐟 and chips 🍟. Also chicken nuggets and chips.
Tom Ault . 2023-03-24
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Food is average, cleanliness slightly lacking, minimum choice but friendly staff.
Paul Pope . 2023-03-20
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Lovely food. Staff were all friendly. Very clean
Laura Morris . 2023-03-17
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This café (you can't call it a restaurant) is very expensive for what you get. 2 x cheesy chips, 2 x cup of tea, and a cookie came to £27! It's only saving grace was the staff were fantastic, nothing was too much trouble.
dawn ash . 2023-03-01
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Pre cooked tasteless food under heat lamps, very disappointing. We paid £5.95 for a small side plate of chips - shocking.
Sasha Jackson . 2023-03-01
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The food was amazing. I had cauliflower and chickpea curry with chips. It was delicious. Staff were friendly, polite and very helpful, service was fast and although there was a queue; it was constantly moving and I didn't wait long at all for food.
Jemima Key . 2023-02-27
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Bit expensive food wise but still nice,lovely Friendly staff
Stephen hewitt . 2023-02-20
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I returned to the zoo after five years only to find the steam train gone. How very sad to see a popular attraction disappear. Apart from disliking the management who now runs this zoo for (apparently) disregarding public opinion about the steam train, the rest of the park was as beautiful as before. My second visit was in November rather than the summer; but nevertheless, I still enjoyed the visit and the rain left off for most of the day. The restaurant has a good choice of tasty food at a reasonable price and there are loads of seats scattered throughout the park, as well as picnic tables and a play area for the children. The gift shop had a lot of really lovely little nik naks that I havent found elsewhere. I certainly recommend a day out at this zoo. Meanwhile I suggest that customers write a complaint about the steam train being taken away.
Anny Day . 2022-11-12
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Decent. Food ok, big queues, ok for price.
Oliver Clowsley . 2022-06-02
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A limited but good quality menu with reasonable prices and good portion sizes. Plenty of seating indoors and outdoors all kept nice and clean. Yes there was a bit of a queue but that's to be expected when feeding so many people and on my visit I found the staff to be attentive and efficient. Some kind of virtual queue / mobile ordering may have helped things along but for a smaller attraction I think they are doing an admirable job.
Luke Whiting . 2022-05-19
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This is a large restaurant with a good selection of hot and cold drinks and food. Main meals are a good price and decent sized portions. Cakes are delicious and locally produced. There's plenty of seating and is kept clean and tidy.
Hannah Wild . 2021-11-28
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Excellent value for money, really good selection and quality of the food was superb. Access was not great and it was so busy that I had to queue for 20mins but I was expected as it was the half term holidays . Full tummies and big smiles all 'round- we'll be back 👍
Stu Coffey . 2021-11-13
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Nice food and helpful staff but need more order points as queue took half an hour
Daniel Hare . 2021-10-30
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Is the bad food I ever had in my life
Seddik S . 2021-09-16
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OK food but really long queue Your better off going to the play area where they do really nice pizzas to order and no queue
Loueez Ellerton . 2021-09-02
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Lots of seating. Two queues, so make sure you don't just join the first one you walk to. Kids had chicken nuggets and peas but they were called something else. I had lemon chicken and chips and beams and it was lovely, highlight of our holiday so far.
Garry Newman . 2021-08-19
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Really lovely restaurant with lots of peacocks wondering about outside. A good range of snacks and hot foods and drinks.
Carol A . 2021-08-13
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Paninis was very nice. Had a buzzer when the paninis was ready which was a very good system. Had a peacock friend with us during the entire meal
James Daniel . 2020-09-19
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Very good food, friendly service and nice atmosphere
Simon Clark . 2019-01-02
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Decent food, fair prices. Service is okay, but the 'Indian dhal' on my jacket potato was very cold when served, had to wait about 7 mins for it to be heated up. Not the cleanest restaurant though, all the staff are quite young and don't seem to be cleaning tables but instead waiting for customers at tills even when business is quiet. Brilliant location though. There are limited vegetarian and vegan options but it's good to see some choices. Good selection of birchall specialty teas, and delicious cakes! Biodegradable packaging on sandwiches etc is good to see, they are reducing single use plastics at the zoo so they only sell cartons or cans of drinks.
Em Bashford . 2018-08-04
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Good food at reasonable prices. If Zoo is busy so is the restaurant.
Canny Viking . 2018-01-29
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Food is nice, staff friendly and they cook with palm free oil
lisa grice . 2017-02-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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This is the first time I'd been here, it was a lovely setting and the staff were really friendly and efficient. I only had some garlic bread and a basket of chips as I was eating out later. I thought the garlic bread would be a 12" baguette, but it was more like a £1.99 Aldi/Lidl 12" garlic bread shaped like a pizza, very disappointing, especially as they charge £8-9 for it. The burgers looked very nice though. I only had 1 beer, I'd say it was about standard price £4-4.50 for a bottle of Sol. The atmosphere was quite nice, very relaxed. I xan imagine it being very busy in the summer months as it overlooks the beach and pier.
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Coffee not expensive but not particularly good either 😕 🙃 wouldn't have another . Can't comment on food as I didn't eat. upstairs terrace was nice