Based on 40 opinions finded in 1 websites
Based on 40 opinions finded in 1 websites
Nº 1859 in 2408 in Camden
Nº 67 of 77 Other european cuisines in Camden
Opinions
Wedding anniversary. When we arrived via reception, we asked the way to Isla, a blonde lady standing by the door pointed into the room but said no more. We ventured into the low ceilinged room towards a reception desk but finding no-one else to talk to went back to her and said we had a reservation. She took us to a table with a banquette in the window. After a few minutes we asked if we could move as the banquette was very low. A nice young waiter obliged and we moved to another table in the window with chairs. An older waiter brought water glasses but I asked to return mine as it had a sharp chip to the rim. We started with a margarita. The Ixta menu is small with 3 starters, 3 mains and 3 puds. We ordered the King Prawn Lasagne and Roast Duck Tacos. Portions were quite small, the duck had 3 tiny tacos so we asked for more. Both dishes were good but waiter hurriedly removed the plates with my fork in mid-air. Although the restaurant was near empty, we got the impression we were being hurried. We then ordered the Cashew choco-taco and Plaintain fritters with chocolate caramel sauce, the first was exceptional, the second very sweet; and again the waiter hurriedly removed our plates. This was the first time he conversed properly. 15% service charge unjustified
GlobetrotterTwo . 2024-04-08
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Amazing birthday meal with friends in Isla. Zoe was a friendly and charming hostess, Mario was an amazing waiter that helped give us such a great time and Hannah was a warm and attentive restaurant manager that made sure we were happy with both the food and the service which we definitely were. Had such a good time, largely in part due to the service we received and of course the good food and a really decent house red that we maybe had more of than we should, as it just went down so nicely. Thanks again to everyone at Isla for a great night. And to the staff at decimo where I also recommend popping to for a pre and/or post meal drink for the nice cocktails and lovely views.
oziei . 2024-04-07
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Popped in for a drink in the lounge. On arrival we were immediately accosted by a member of staff who demanded to know where we were sitting. We eventually found a table and were then left alone for about 25 minutes before being able to order drinks. Cocktails are quite nice - a good selection of drinks. They just take ages to arrive. We waited at least 20 minutes. Massively overpriced and service is terrible. Staff stand around chatting and don’t really visit the tables at all - despite this they charge you a service charge of 12.5%. It’s a great location and basically survives by ripping off tourists unfamiliar with the area. The main clientele are students from UCL who don’t buy actually buy anything but use it as a somewhere to do coursework. If you’re after good service and a nice ambience go across the road to the St Pancras hotel which is similar prices, much nicer atmosphere and quality service. If you do go to The Standard for a drink whatever you do, do NOT approach the bar and order a drink. The staff get extremely angry and practically march you back to your seat…
davidkX2417RJ . 2024-04-01
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the staff were unwelcoming the floor staff were very intense you can clearly see who the managers were and they created a unsettling scene i felt very uncomfortable. the waiters were overloaded with so much work that we did not receive proper service its truly disappointing as to this only gets worse i asked to remove service charge and proceeded to pay in cash and when i got back my change i realized i was still charged service charge so i asked for it back and they told me to wait since they were busy and did not return for ten minutes so i left the whole bill made no sense at all they are scammers with horrible service DO NOT RECOMMEND
Ho Cheung C . 2024-01-16
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I went to do some work over a meal. I sat down and was told "You can't use your laptop here." So the waitress moved me to another table where she said a laptop was permitted. I sat down at that table and ordered food. Two minutes later a waiter came and said " You can't use your laptop here." No charm or warmth just cold instruction. I told him that I was sitting there as I had been moved by his colleague. Shambles ! I walked out. Felt claustrophobic anyway. Give it a miss walk over the road to The Hansom Lounge Renaissance Hotel. You can use your laptop there. It's beautiful and you will get charm not rudeness.
Amelie12s . 2024-01-13
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A few days ago me and my partner visited the restaurant Isla, we didn't have a booking but they helped us finding a table. Food was okay, but a bit too pricey for what we got, however the service was impeccable. Thank you Camillo for making our first date delightful.
irene m . 2023-12-14
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I went with my sister for some drinks as Isla and in the end we ended up having dinner as well. The food and the drink were delicious but for how busy it was i felt like it was understaffed. But in the end Camilo, one of the staff there, took care of us and we enjoyed the night.
Cristina O . 2023-12-13
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Yesterday I brought my business partner to The Standard hotel for some tea/coffee while we waited for a meeting. The hotel staff told us that we can not sit in the seating area to the left, or outside, as they’re ‘restaurant only’. This is plainly not true as it’s not my first visit there and have had coffee previously with no issues. I then asked where we can sit and I was directed to the end of a couch that someone else was already sitting on. It was laughable that this could be a serious suggestion for someone over 6 years of age in any establishment. I again reiterated that we want to sit down in the clearly empty seats, of which there are at least 50. I was told again that you can’t have drinks here, despite there being two people sitting 3 feet away sharing a pot of tea. When asked what my options were, I was told I can sit on the aforementioned couch/beanbag or leave. When I suggested having food afterwards, the member of staff left and didn’t return despite saying she would check with her manager. I do wonder how the standard will continue to operate profitably when they can turn down selling coffee (that costs pennies) to 2 potential customers, despite having over 100 empty seats - oh, and another totally empty part in the back that will seat 30+ The staff weren’t even understanding or accommodating, I would be embarrassed to speak to customers in this way. You’re not short of options in Kings Cross, avoid!
Resort67792296568 . 2023-10-22
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Just a small group of friends on the eve of my birthday. My table was in the Isla section because the Double Standard was block booked for a function. Service is absolutely second to none - staff are super polite and friendly. The food is middling and very expensive. A screw top bottle of red - the cheapest - is £42. Most mains are over £30 at least and two scallops are £16 for a starter. A single oyster is £6. All veg and potatoes are extra including £5 for a tiny container of fries. For informal dining, these are I am afraid, stratospheric prices.
cteague1 . 2023-09-14
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I came to Isla for the Sketch and Spritz as its very popular on TikTok. Just to note that the happy hour is only 3-5! I didn't realise this. We were given a lovely table outside, the paper and colouring pencils out already. We ordered the tequila cocktails - they were very cute in little shot bottles. The tequila one was paired with a lime soda, but when it arrived after about 15 mins, it came with lemonade. We tried to get someones attention, after 10 mins I asked if we could have lime soda and he said we have no lime soda so we're giving out lemonade. As a waitress myself, I don't get why we weren't told? Or given the option of soda with lime? We ordered the flatbread and chips and 50 mins later we still hadn't received it. I tried to get my waiter's attention for a while; eventually asked him where the food was and he said he forgot to put it through, and they ran out of flatbread so asked what else we wanted. If we didnt have such poor service we really would've enjoyed our time here, I was just really disappointed as its such a lovely concept in a beautiful location.
trchh . 2023-07-16
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Me and my friend went to the double standard and had a bad experience food was awful. On our way out we got approached by a lovely host from Isla that made the whole experience worth it, she invited is in at Isla for drinks and dessert where LJ was our waiter he was so lovely super funny and very attentive. And the food was absolutely delicious. Me and my friend will definitely go back for food as well thank you for making our experience a 🤩 service and food was 10/10
Brenda L . 2023-05-22
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dinner experience was fine ! i went with my friends we visited Isla for a special celebration and it didn’t disappoint. Everything was spot on- food, drinks and service were all incredible. I’d recommend the sharing the cauliflower with your mains as well as getting the halibut to start, but it was all that good you can’t really go wrong!
saellmaan . 2022-11-09
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Been there a few times now and my last two times Jacob (I think that is how you spell his name) was so welcoming and funny. He looked after my friend and I most of the time and I would 100% go back again because of this. The restaurant itself has a great atmosphere and its great to catch up with friends or have business meetings (which sometimes I do book for others). I have also booked a dinner for about 10 people outside which is great to do in the summer. Same for the bar nearby (I think double standard?) I also booked that for a large group for myself and my colleagues during Christmas last year and it was great!
P7046NOsophias . 2022-09-21
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Loved everything about our evening in Isla: the decor, the chilled atmosphere, the covered terrace, the welcoming staff and the food of course. Marco took care of our table on that evening and he was very professional, really enjoyed the Portuguese wine he recommended as well as the food advice. Will definitely be back there and also try the bar restaurant at the top which has a fab view.
524klaudias . 2022-09-11
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Really cool decor in keeping with the overall hotel style. Was here for a large group business dinner- outside on the nice patio. The one thing I recall about the food is that the focaccia bread was the thickest and most fluffy I have ever seen in my life. Overall a solid choice.
SanFranciscoTRVLR . 2022-09-03
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Best food in long time! Came here since name of my granddaughter & close to hotel but food, service & drink were fantastic. Far surpassed expectations. Cool vibe also.
Holly G . 2022-09-02
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Had a lovely relaxing lunch outdoors on the terrace. The small plates were interesting and delicious - especially the moules. The main dishes were also excellent as was the dessert. The wine list was also very good. The service was vey friendly, our waitress Paola...
GLGW . 2022-08-19
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Skuffende tross høye forventninger. Personalet var fraværende og det tok lang tid før vi fikk bestille. Etter vi hadde bestilt...
marnefos . 2022-07-06
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Really great experience, the lemon sole was lush! Jacob was exceptional, his service was attentive and awesome!
LaurenP1530 . 2022-06-11
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It's always been hard to find places to eat around Kings Cross. In the old days they were just plain insalubrious, more recently they have all been like vast caverns with people shouting at each other. So finally, here's Isla, with a lowish ceiling and...
Fudge03 . 2022-03-30
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The restaurant is nicely designed, if hard to find without any signs for Isla outside, and the staff at reception of the attached hotel was very nice and helpful in finding the place. Most of the servers that greeted us were also very courteous. However,...
Hala14 . 2022-02-27
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Food ok, hostes are great, but the attention and service from staff is terrible - feels like you are a a train station.
RJTCPH . 2020-02-14
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Das Isla ist das Restaurant des vor einigen Monaten eröffneten Hotels The Standard in London (zugehörig zur New Yorker Hotelkette...
vanessarB9283EX . 2020-02-08
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A dinner that I will literally dine out on. A menu that made your curious. Nothing on there that I wouldn't try. The food was spectacular. The guy who looked after us could describe the dishes down to recipe level. Probably one of the best...
TimS558 . 2020-01-17
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Isla is a new restaurant at the The Standard hotel in King’s Cross. The restaurant has a cool interior and unique feel - it’s worth visiting for this alone. The food was excellent and the portion sizes were very good. The waiter recommended 3-4 dishes...
MarcusAurelius123456 . 2019-12-20
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I went here for breakfast and a business meeting and found it to be a good venue. The staff was friendly. The decor - designed to look like a retro library - is very cool. I had the English breakfast, which was delicious and filling....
Q2465UIjohnm . 2019-12-08
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Really liked the funky retro library decor, friendly staff though a bit inexperienced, lovely G&Ts, but was particularly pleasantly surprised by the food which was delicious! Will definitely return!
Worldtraveller072 . 2019-10-27
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Came here for dinner after checking in late to the hotel. We weren't expecting much - just something to eat and go to bed, but ended up having a fantastic time. Live DJ, funky decor and vibes. On top of that, the menu was absolute...
kalekalekale . 2019-10-16
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Superb! Service food and ambiance. Loved it. Could have only been improved if Joachim had been there.
mitch0606 . 2019-10-07
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Went for Saturday lunch, and was a little sceptical about the menu, but out came the food (each dish on its own plate, as they do in Italy - not that this is an Italian place), and it was all delicious and so appetising in...
TheGaffer49 . 2019-10-07
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Isla is the ground floor restaurant within the newly opened Standard Hotel. There’s a more casual eaterie called Double Standard & another restaurant due to open on the top floor. As expected, it’s a laid back, funky set up. Music was a bit too loud...
mrstraveller1 . 2019-09-26
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Very comfortable atmosphere with interesting decor which was reflected in the food. I loved that the food was healthy and tasted delicious. My table chose the tomatoes, burrito, sea trout, sea veg and the beef tartare - all dishes were exquisite. Service was friendly, helpful...
Ggrueber2014 . 2019-09-05
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Was passing behind the Standard Hotel and spotted the lovely outside terrace which I wasn't aware was there - it's very nicely done. Decided to try it for dinner. The food was delicious. Favourite dishes were the Iberico pork (beautifully cooked) and pasta with cep...
Penny H . 2019-09-01
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I had never been here before and some friends suggested we meet for a drink. They arrived about 15 mins before me. I arrived and could not attract the servers attention to get a drink (still the case after 20 mins). One of my friends...
carols6467 . 2019-08-08
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Great vibe, delicious menu and attentive staff. Bar is pretty good to. Small plates type concept so likely need to order 3 or 4 dishes (per couple) for a main course. Great wine list too.
stephenfO5917QE . 2019-08-05
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We are staying at the hotel for two nights in a fabulous room with terrace. We decided to try the restaurant despite mixed reviews because it has just opened. The serving staff are clearly just starting out and there are a few issues to iron...
Sarah M . 2019-08-03
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What a disapointment! I've had better service and better food for less than half of the price... The menu is not impressive, some spanish names make it sound "exotic" but the food doesn't taste exotic, actually nothing special. Communication with the waiting staff was very...
SanKubo . 2019-07-31
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Good rather than average. Having occasionally attended meetings at this building when it was Camden offices and a library, when my friend said that it was opening that day as a hotel I was keen to go. Quite stylish decor. Nice courtyard area. We had...
rosebug . 2019-07-20
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Went for breakfast following an early train into St Pancras. The Duck Hash caught my eye - so glad it did! What a dish. Confit Duck, potatoes, onion, duck egg and a fabulous herb as a garnish which really made the dish stand out. A...
BroughtonBoy . 2019-07-15
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216 Opinions
At first i was sceptical about this place, but gave it a try and didnt dissapoint a single bit. One of the best customer service in London, staff was very welcoming, friendly and helpful. I will come back here the next time i stay in London for sure, fully recommend at least trying it out.
18 Opinions
From the minute we entered the restaurant to a totally lacklustre welcome we could tell it wasn’t going to be the special night out we had envisaged. The waitress really made us feel like we were a total inconvenience. She didn’t smile once during our visit. Without being personal one other member of staff was a very strange individual and very hard to understand. One main course was really disappointing and tasteless but we were afraid to say anything. If it wasn’t for the fact we were using a voucher that was near the expiry we would have left. Sadly we don’t get to meet up very often and left feeling really deflated. Safe to say we won’t be returning.
2128 Opinions
food here is consistently excellent and high quality, but speed of delivery is inconsistent. however, it is always tastes fresh and I always enjoy it. also, the price is reasonable and I feel I get much better value from this than I would something like nandos. the flavours are tasty and the amount of options are really good too.
44 Opinions
Visited as part of a day wandering around London and after a matinee show in the area. Had a Groupon voucher for set meal costing £35. Several of dishes not available from what was already a small choice menu. Appears long-standing issue of "no chips" was again a problem. By the time you add on a £30 bottle of house wine, supplement on the steak and then service charge you done get much change out of £100. Marked as average only and certainly not somewhere I would return. Nice air con restaurant with music which we liked but fairly empty and soulless.
895 Opinions
I came here for lunch with my mother and daughter, the service was exceptionally good, we had a super friendly and attentive host. We ordered the risotto which was perfectly cooked and full of flavour. I ordered a glass of the pinot noir which was also reasonably priced for the size and fresh. I would definitely return and recommend. It seems the more negative reviews are around busy periods so maybe that's a staffing issue, but my experience was exemplary.