Isabel Mayfair in City of London, Westminster

Habibi ,,,, come to london kinda vibe if ur into that kinda vibe , u get my flow

I was a regular client at Isabel. Now, they have a rude doorman, that does not allow me to go there without the reservation. Even though the place was not busy, he turned down many people at the door. That was on 26/11/2024. Does he own the place to slow the business down like that? Many places in Mayfair shut down, if he continues this strict reservation policy, you may consider generating a better business and replace the strict doorman!

I've had many great nights in Isabel for dinner, drinks and the club. However I'm not sure what has happened lately with the door staff. The men on the door are extremely rude and unwelcoming and turned us away on a couple of occasions because we didn't have a reservation when the venue is half empty. We always used to be able to turn up drinks and be greeted by professional well mannered staff. The attitude is disgusting when previously there was a lovely friendly lady on the door. Isabel seems to only now want to let in Middle Eastern clientele and not English. It's very dissspointing as this used to be an excellent classy venue. I will now take my custom elsewhere due to poor attitude of door staff.

I visited Isabels in April for my birthday and had an amazing time. The staff were friendly, attentive, and fun. I was always happy to visit again and have the same experience or better. I walked in today to celebrate and have a few drinks, and we were told all tables we're reserved, and we would have to stand at the bar to have our drinks. As we walked out and spoke to the front desk, we asked whether we needed a reservation and were told that it's first come, first serve. Which baffled us as 80% of the tables were free and available. I'm absolutely shocked at this. I've travelled the world and have never been treated in this manner. I have to say the service has taken an absolute nosedive. Not impressive, Isabel. I think you need to review your service and policies because this is not the one. Shocking

My friend and I arrived for a drink and were asked if it would be ok to sit at the bar. We agreed of course. Arriving at the bar (having walked through the almost empty restaurant) we were told that the two empty chairs were reserved but we were welcome to stand right next to them. Or use them but be ready to vacate them and stand once the other guests arrived. I explained that I didn’t want to stand, of course, and asked whether we could sit at one of the empty tables (80% of the tables were empty). The answer was “no” because they are only available for dinner. Appalling reception and service…

A stunning, elegant place with incredible food and sexy atmosphere. Perfect for dinner or sultry drinks. Great music and energy too!

Excellent food, wine, and service.

Elegant, discreet, great service.

I enjoyedy diner at Isabel, and the service was excellent.

Amazing venue. Actually the best venue in London.

Great date night spot with a fun party vibe twist. Consistently good.

Amazing food and great place to eat and be social

Yesterday we celebrated our friend’s birthday and the service was outstanding. The restaurant treated each of us with great care and attention. I highly recommend it as both the atmosphere and the quality of the staff were exceptional!!!

The food is absolutely delicious and place itself is great. One of my favorite places in Mayfair.

We celebrated our friends birthday yesterday and the experience was great, special thanks for your service 5⭐️

Nice experience, with good vibes and background music 🎼 that they have.

Very nice ambiance caring team and amazing food. Thank you Isabel

Beautiful interior beautiful food beautiful staff! The place to be in Mayfair. Majid really looked after us! Will return :)

Dinner at Isabel was fantastic. The pasta was perfectly cooked, rich in flavor, and paired beautifully with a savory sauce. The duck was tender and succulent, with a crispy skin that added great texture. Overall, a delightful dining experience!

I recently visited Isabel Mayfair for a girls’ lunch after a morning out, and the experience mostly lived up to its upscale location. The interior was elegant and thoughtfully designed, creating a chic yet relaxed atmosphere. Service was efficient and attentive without being overbearing. We ordered à la carte—starters, mains, and a few drinks. While the presentation and flavor of all dishes were good, the mains definitely offered better value, with more generous portions (I’d particularly recommend the “Squid Ink Black Rice”). In contrast, some of the starters felt a bit underwhelming for the price point —like the prawns, which were halved, leaving us with just four prawn. However, the tuna and steak tartare were more substantial and well-balanced! Similarly, the drinks were good, although, in my opinion, the price point is more justified by the setting and location of the restaurant rather than the drinks themselves. Overall, if you’re looking for a serene lunch in a beautifully decorated setting, Isabel’s is a solid choice.

Beautiful restaurant the atmosphere is amazing and the food is so yummy! Would definitely reccomend!

Such a gorgeous restaurant with a great atmosphere! The staff are amazing and the food is so good. The bar under the restaurant is also so fun and the cocktails are so good for after dinner.

The best food and the best atmosphere. A must visit! The pasta was amazing and the service is 10/10

Great bar with lots of atmosphere and lovely staff. The bar got a little busy at times so ordering drinks could take a little time, but the staff are very professional and friendly. The club downstairs is very cool too, great music and busy crowd. Worth going to and experiencing.

We had a very tasty dinner and the atmosphere is very lively. We were well looked after by the team. The only let down is the drinks are overtly expensive, even by Mayfair standards. The wine list starts at £75 a bottle and a gin & tonic is £30. Thats nuts!

Isabel Mayfair holds a special place in my heart after a wonderful dinner celebrating our 18th anniversary. The elegant ambiance and stunning interior design set the perfect tone for a memorable evening. We indulged in a rich and flavorful meal of steak and pasta—both exceptional and beautifully prepared. Every bite made the night more delightful. Isabel Mayfair is truly a gem, and I look forward to returning to explore more of their exquisite menu and create more cherished memories.

Annum is such an amazing and fabulous waiter. She offered us extra service because she was very kind and even we tried to offer her tip she refused and said it is part of the place service for you! Thank you Annum

Isabel Mayfair holds a special place in my heart after a wonderful dinner celebrating our 18th anniversary. The elegant ambiance and stunning interior design set the perfect tone for a memorable evening. We indulged in a rich and flavorful meal of steak and pasta—both exceptional and beautifully prepared. Every bite made the night more delightful. Isabel Mayfair is truly a gem, and I look forward to returning to explore more of their exquisite menu and create more cherished memories.

Oysters were some of the worst id ever had. Service was terrible, never got a refil on my tea and the bus boys would approach the table and set down the dishes in the wrong spot and then loudly ask "tuna taratare?" As if it was an applebees. The gristle on the steak was uncuttable with a knife. The bill ended up being £1200, would never return

Amazing ambience, great service and fantastic food

The food was delicious as well as the ambiance and the vibe. The service is highly efficient, also it is an amazing spot for taking pictures as it’s beautiful everywhere inside. My high recommendations to spend a nice evening out

Amazing service and food. Great for dinner and celebrations!

Perfect location,amazing place for party 🎉🩷

Isabel Mayfair offers a delightful dining experience with excellent service, delicious food, and a cozy ambiance, making it a must-visit for any occasion😍💔

Best night with my girls. Food was amazing, vibes unreal, can not wait to come back!

very nice place, perfect food and amazing cocktail xx definitely come back xxx

Insane food, great vibes - probably the best place in Mayfair! The staff were very attentive and were extremely friendly and helpful. Thank you Isabel!

A wonderful experience with great food, exceptional service and fantastic music. We enjoyed a wonderful meal and then headed to the downstairs area which was so much fun! Cannot wait to return to Isabel Mayfair!

Absolutely loved my girls night at Isabels. The food was unreal!! The portion sizes were very good and loved every dish - the teriyaki chicken was my favourite! The vibe was really cute aswell, perfect for a girls night out. The toilets upstairs are beaut, really instagrammable if you want a cute picture. We stayed until late when the club part opened and it was a really nice vibe. Will definitely be returning!! :) Lauren.D from Essex x

The restaurant is impressive, the food is spectacular, highly recommended and the service is amazing.

My friend and I had an amazing dinner and drinks, the staff were attentive and very welcoming. Thank you for an amazing time! We will 100% be back.

Not impressed. The food wasn’t tasty.

Want to write a review purely to commend Adriano, our fantastically attentive waiter. A credit to Isabel Mayfair! Food and ambiance were great but it's the service that will bring me back. The service was fantastic from door to table.

Upscale Bar and dancing lounge.

Lovely lunch, superb atmosphere, great attentive service, excellent, well sized dishes, including the ones from the daily lunch deal menu. Could not have been better.

Had an incredible evening at Isabel’s for my birthday dinner. Staff and service were incredible and Majid went above and beyond to ensure I had the best birthday. The food was delicious, the vibe was great and interior was beautiful. The downstairs lounge turned in to a dancy club vibe which was super fun to see in my birthday! Thank you to everyone at Isabel’s for an amazing night.

I had the most amazing experience at Isabel! The staff was so friendly and professional, made me feel so welcome and take. Care of and everyone was so happy! The food was 10/10 and the vibe for the night was just immaculate, I will definitely be returning!

Superb restaurant with lovely warm ambience. Very relaxing vibe with attentive waiters. Food is excellent with vegetarian options. Fish was delicately fresh. Hearty desserts. Love the outside seating area for after dinner drinks/coffee on plush velvet seating benches. Great for relaxing after some Bond Street shopping. Parking further down on meters or the NCP near Cessoniss.

Amazing place, will defo be my new fave!

Fantastic atmosphere and food. It was my first time here and I will be returning!

Service was amazing, staff were attentive. The food is lovely & I would definitely recommend.

The service was top-notch, and the staff was very attentive. The dinner was outstanding! The portions for the starters were so large that I was nearly full before the main courses even arrived. The mains were served hot and were packed with flavor, offering a great selection of meats for everyone to enjoy.

Top service and attentive stuff. The dinner was amazing! Starters are very generous with portions I was nearly full even before the mains came through. The main courses arrived hot and tasty, all sorts of meat for everyone to try and enjoy. Great girls night out or a romantic date!

Great food great music great atmosphere Will be back next week

The indoors decoration, the vibe and the toilets are great. The service is alright and the food very good. The outdoor sitting for quick cocktails is nice as well.

Cheap place .. I came one night they said you should make reservations before at door , them when I call other day to make reservations they said we are a walk in place we don’t make reservations, and when we came at the door again they said we are fully booked you should make reservations .

The restaurant's prices are a little high. I recommend it, but a reservation is required

Amazing atmosphere, the vibe is amazing 👏🏽

We come to Isabel's very often and are always pleased with the food and service. The interior and overall atmosphere is exceptional to us and we would highly recommend a visit.

Beautiful restaurant with excellent service. Waitresses were very welcoming this has been also shared with the Manager presence that he took a minute to present himself. The atmosphere at Isabel Mayfair is very suggestive and professional. The food was very tasty and well-presented.

Good restaurant. The food is delicious and the place was beautiful even the service was good

It was my first time at Isabel's. I really enjoyed the atmosphere and the food. I recommend you to visit this restaurant.

Very good restaurant in Mayfair. Good service, good quality, nice place and good atmosphere.

Came for our anniversary and came out feeling a bit overwhelmed by the whole experience, in an unsatisfactory way. Food tasted quite average and overpriced for what you’re paying for. Service was quite poor. As soon as we would finish the food the plate was taken away. Felt like it was forced for us to stay there and got the feeling they wanted us to leave. Cocktails were quite average. The whole ascetics however was quite nice. Wife loved the toilet vibe hence the 100 pictures.

A nice place in Mayfair Food was all very nice and it has a good atmosphere. It does get pricey but then you are in Mayfair. The bar downstairs is not bad

A nice evening spot with a club downstairs. The man on the door does need to learn some basic manners but friendly staff inside and I would recommend.

Myself and my 2 friends went here. We had a great time, amazing atmosphere. Thank you to Majid for sorting us out

Very extremely rude staff unorganized they told us to get up from a table after another staff member told us to have a seat. I don’t recommend at all!

I went out with friends last minute choice, and the “Italian/spanish” waiter wasn’t professional at all!! He ignores us for a drink People before us been served first He charged our drinks But one of friend get free drink It’s unfair.

Have visited Isabel many times and enjoyed fantastic food and service. Alain is a Maitre D extraordinaire, who is very well appreciated in London hospitality and some of these negative reviews do not reflect at all the person he is.

I’ve never seen a manager as rude as the manager in this restaurant. His name is Alain Bartel. He didn’t only keep interrupting us, he literally called my friend uneducated. Never going back and would never recommend it to anyone.

If google allows zero stars I would give this place a MINUS one star. Absolutely the WORST customer service on this planet. Racist, ignorant, childish and flat-out stupid behavior from not only a staff member but a MANAGER. The funny part is that there was no initiation for this bad service. I guess they’re trying to find the stupidest way to lose customers. Literally a joke.

I always go to Isabel Mayfair since more than 3 years, but I recently visited it and was extremely disappointed with the service. The manager (Alain Bartel) was incredibly rude and unprofessional. He called me and my friends “uneducated” This experience has left a bad impression, and I will not be returning. I also wouldn't recommend this place to anyone looking for a pleasant dining experience.

ISABEL Mayfair is an absolute delight and I have been going to this beautiful restaurant since it opened. The ambience, decor and food are a feast to the senses and the service is exemplary from the moment you enter the doors. The best Vodka Martinis for sure. Maitre' D Alain is such a polished professional - always greeting guests with warmth and charm and the most accommodating and friendly front of house man in Mayfair. Nothing but 5 ***** ratings for this fine dining establishment.

Mixed reviews here so was a bit concerned about going initially, but my experience from the warm welcome to the end was fabulous. Maitre D / reception staff very professional, food delicious and dining room simply beautiful with a great buzz. Personally couldn’t fault atmosphere, service or food and would recommend for a special night out

Very rude, racist manager his name was alain bartel. i wont go back again to this restaurant even though i used to go there from very long time ago. The worst customer service I’ve experienced. Customers should be treated in a better way. I would never recommend it to anyone.

I wont recommend this restaurant to any of my friends after what ive experience today from the manager. Very rude!!!!!!!

I visited this restaurant and had a very unpleasant experience. The manager was extremely rude and even went as far as to call us uneducated. The atmosphere was far from welcoming. Due to this experience, I will not be returning and cannot recommend this place to anyone.

I have never experienced such a bad behavior from a restaurant manager in my life. When we politely asked for a table, the manager not only refused us but did so in the rudest manner possible. He shouted at us, which was shocking and completely uncalled for. To make matters worse, his behavior was blatantly racist. It's disgraceful that in this day and age, someone in a customer-facing role would act with such hostility and prejudice. I strongly advise everyone to avoid this place. No one should have to endure such treatment!!

I recently visited [isabel] and had a very disappointing experience due to the behavior of the manager, Alain Bartel. His conduct was extremely unprofessional and rude. During my visit, he made inappropriate comments and treated us disrespectfully. His actions were not only unprofessional but also blatantly racist, which made the entire experience very uncomfortable. I believe no one should have to endure such behavior, and it reflects poorly on the establishment. I hope the management takes necessary actions to address this issue. I’m never returning to this restaurant nor recommend it to anyone

Friendly staff from entering this luxury establishment from Mr Alain Bertel I think that was his name , to everyone I came in contact with. Felt special at all times and highly recommend this superb Mayfair eatery and cocktail bar

I had a very bad experience during my visit to this restaurant, I will not be returning to it and I won’t recommend it to anyone. Very rude and unprofessional not only staff but also manager.

Very rude manager, (old with grey hair, and glasses) im a regular client but i wont come back again because of the bad treatment i received.

Very rude and arrogant staff! They do not know how to greet customers or talk to them! Will never return!!!

Very rude and arrogant staff. Spend your hard earn money elsewhere.

The steak was the only highlight of the night. The service was not the best, everyone was quite rude. We came for a birthday and they said they would have a complimentary cake with a candle and write the name of the birthday girl. Well that was a fail, the cake ended up being 2 tiny macarons, and no name was added, they didn’t even help us sing or anything. Once was enough, but I wouldn’t go again.

Not a bad venue at all, great central location Food was very good but not five stars, prawn starter was very well prepped and with lots of sauce but maybe not in keeping with the price tag. Steak was well prepped and sides were delicious, again though for all the glitz / expense of location it wasn’t on par with other top restaurants. Staff were very pleasant although when I did arrive a gaggle of three were stood chatting and I felt I was intuiting their meeting, I said hello to the first person who turned around and he just blanked me. Wine list and cocktails were excellent Wasn’t impressed they allowed people to vape indoors either and I wasn’t going to say anything Defo worth a visit but they could do more in keeping with their competition Music was also very loud for what was a restaurant dinner

A good place to go out for a drink (delicious cocktail menu) and then go downstairs to the disco. Very fun and sincere! P.s.: the toilets deserve special attention!

Beautiful decor, spectacular tasty food and brilliant service. I’ve been here for both lunch and dinner, great music playlist too.

Lunch and service were exquisite!

Nice vibe, good food , good service, UG further entrainment to check it out

The food was excellent, and the service was delightful. We thoroughly enjoyed our time there!

Excellent choir for a weekday. It was fun and vibrant .

This place is definitely on my top 5 places to go in london, an amazing ambience followed with immaculate customer service, particularly our host for the night Ali, he made the night a night to remember bringing the vibe and atmosphere 5* all round, definitely would recommend to anyone looking for a perfect location for lunch dinner and drinks <3

Had the best time, best vibes and great food will the best company!! Will be back soon again , i also loved the service i had

excellent food and good music, and a great staff

Good vibes, attentive staff and most importantly good food. Great to come with friends or on a date! would recommend a visit

one of my favorite place in London , so stylish!drink are very tasty and food too , it has nice amazing luxury unique atmosphere

First time here and definitely not the last, atmosphere was immaculate, service couldn’t rate it lower than 5* 10* if I could, we was looked after the whole night by Ali, who couldn’t of put more of a better vibe, he went over and beyond to make sure the night was enjoyable, the food was 10/10, drinks was made to perfection, definitely had more than a few, overall this place had no complaints. Definitely will be coming here again.

We visited with friends for my birthday, the door staff were so welcoming and ever so polite. Great venue with fantastic music