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3.9

Based on 460 opinions finded in 2 websites

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Nº 193 in 286 in North West Leicestershire

Nº 40 of 55 Other cuisines in North West Leicestershire

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffeecake

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Great hot choolate made with chocolate not powder.

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rachel attenborough . 2024-11-05

MORE AT Google

Never been there bust have drive by

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Paula Jane Davenport . 2024-10-12

MORE AT Google

This is a dog friendly café. But the staff are not at all hygienic. They pet the animals and continue to serve food/ drinks without washing or sanitizing there hands. We all love our pets, ❤️ but you are serving the public health and hygiene needs to be upheld.

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yvonne t . 2024-09-25

MORE AT Google

I met my sister in Coalville, time for a coffee and something to eat, this litter place full filled, we had tea & coffee and two cobs filled with bacon & sausage they were delicious, we will definitely be calling in here again.

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Carol Love . 2024-08-30

MORE AT Google

Lovely cup of coffee and nice relaxing atmosphere

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Chris Boyall . 2024-08-24

MORE AT Google

Good cafe if you just want a light snack Came 2 weeks ago with my teenager We had the peach tea and lemon drizzle cake. Highly recommended Cafe clean and nice calm atmosphere

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Denise Siddon . 2024-07-23

MORE AT Google

Great place for a quiet coffee. Nice vibe to it.!

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Steve Watson . 2024-07-12

MORE AT Google

Always a pleasure to drink a good coffee here!...all staff members are friendly,helpful and attentive.

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Rachel Woodwood . 2024-07-11

MORE AT Google

Ok coffee, milk alternatives available as well as NHS discount.

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Maria Castañeda Leal . 2024-06-25

MORE AT Google

Lovely staff on both occasions and the Oat milk they use was delicious.

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Marcus HAYES-JONES . 2024-06-12

MORE AT Google

Great place to relax and enjoy the music and the good vibes. Delicious cappuccino and amazing muffin.

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Lavinia Benedic . 2024-06-11

MORE AT Google

Cute cafe, polite and super friendly staff. All tables clean and tidy. Nice selection of cakes and drinks. And great opening times. Definitely will be visiting again:)

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Daisy K . 2024-05-22

MORE AT TripAdvisor

My experience at this cafe was lovely. The employees were helpful and attentive, the inside of the cafe was beautiful, it was not too rowdy but also not too quiet. My tea and carrot cake were great, however, i bought a chicken sandwhich from the fridge and it was quite soggy and fell apart easily (I assume from humidity). Aside from that, I will be coming again

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Xoxo Angel . 2024-04-29

MORE AT Google

Popped in for a coffee, good coffee served in different sizes.

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jim perrins . 2024-04-20

MORE AT Google

i went in this cafe for the 1st time with my friends and the staff are so rude and nasty i would not recomend this cafe to other people who have special needs and thos who have weelchares they just stand therewatching them struggel because ive seen it thats another reason why i go else ware because they are alot more friendlyer to people who have speciel needs unlike this place

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becca holland . 2024-04-07

MORE AT Google

If you want coffee and you are in Coalville then this is the best place to go.

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keith bradshaw . 2024-03-29

MORE AT Google

Coffee lovely staff very friendly premises very clean and tidy...

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Phillip Jelley . 2024-03-08

MORE AT Google

Lovely coffee shop and staff so helpful

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Fiona Hundley . 2024-02-03

MORE AT Google

Cakes are lovely and the coffee tastes great.

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Helen Stallard . 2024-01-13

MORE AT Google

Ordered a hot chocolate , it was cold and undrinkable ended up ordering a tea instead not good . Won't be going in again

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Karen S . 2024-01-05

MORE AT TripAdvisor

What I like about Insomnia, the coffee is HOT, and it's brought to your table, Thankyou!

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Janet Peberdy . 2023-12-27

MORE AT Google

Does the best Coffees in Coalville.❤️

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Michael Rossell . 2023-12-22

MORE AT Google

My favourite coffee shop close by. Clean, nice decor, lighting, music. Comfy and warm

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Marie Williams . 2023-12-17

MORE AT Google

Great coffee and pleasant staff. Plenty of comfortable seating.

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Ian Stone . 2023-12-13

MORE AT Google

coffee tast good, and staffs are very nice .

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LAWRENCE UK . 2023-12-10

MORE AT Google

Lovely coffee shop, good prices and nice selection of food and cakes. I had a latte and a daim cake which were both excellent. Staff were friendly AND talented! I got my first ever latte foam art here and it made me more happier than milk foam has any right to do

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Adam B . 2023-12-09

MORE AT TripAdvisor

Excellent dog friendly cafe, with great cakes and lovely coffee

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Paul Jones . 2023-11-28

MORE AT Google

Coffee was good. Tables were not clean and all sticky, We even moved tables a few times. Cake was dry.

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Jonathan Dye . 2023-11-28

MORE AT Google

Very pleasant branch. Seating is varied and well organised. Service is good and friendly. Coffee is excellent.

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Andrew Poole . 2023-11-05

MORE AT Google

This is the best coffee shop I’ve been to the best employees there are by far Emma molly and Caitlin they are very polite and very helpful and always look like there working hard definitely recommend coming if u haven’t they make you feel welcome and has a homely feel

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Alfie b 955 . 2023-10-28

MORE AT Google

Pleasant dog friendly coffee shop (rare to get indoor seating with your dog in Coalville). Good coffee, cakes and sandwiches. Super friendly and welcoming. Located at the entrance to the Belvoir shopping precinct. Loyalty scheme on the app.

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Les Wojnarowicz . 2023-10-21

MORE AT Google

Expensive..a tiny commercial tray tin bake of cheap lemon drizzle cake. Made with artificial lemon sweeteners & a tiny slice for £3.00.. & a coffee for £4.00.. a disgrace..

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richard smith . 2023-10-12

MORE AT Google

Nice place, good coffee, good service but I find it a bit offensive being called Luv at the end of every question.

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Louise Cheshire . 2023-09-16

MORE AT Google

Lovely coffee, great tasting, table service as well.

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Malc Giles . 2023-09-11

MORE AT Google

Great coffee and cake place Somewhere to sit and watch the world go by

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Gordon Bott . 2023-08-27

MORE AT Google

Great coffee but aircon makes the experience a little chilly, maybe take a coat.

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foundonly . 2023-08-08

MORE AT Google

Lovely place to sit and have coffee No rushing u either

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Frances Beadman . 2023-07-18

MORE AT Google

My new favourite coffee shop. I first tried insomnia coffee in southern Ireland. I'm a long-distance Tramper and a fuel station I use, offers free insomnia coffee for truck drivers fueling up. Instantly loved the coffee, and not because it was free. This is now my first port of call when I'm home every other weekend. 👍👍

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Aaron Main . 2023-07-15

MORE AT Google

The staff are nice and friendly. They will bring your drinks and food to the table and they are always smiling. I find it's it's a friendly atmosphere. And they make lovely silky smooth coffee.

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markismith . 2023-06-17

MORE AT TripAdvisor

Прекрасное уютное и атмосферное место!

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Яна Ли . 2023-06-14

MORE AT Google

You are desusting you make people look fat when they don't eathen go in the cafe anymore no wonder I suffer from an eating disorder were I cant eat because of you calling me fat # they fat shame people and they don't let people use the toilets and there coffee and tea tastes like toilet water and also I asked for a orio frape and I didn't get that its like they don't no how to make a frappe

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Becca H . 2023-05-28

MORE AT TripAdvisor

Love the coffee here! Service is so friendly and they have a great selection of food too, the cakes are delicious, highly recommend!

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Shaila Kotecha . 2023-05-17

MORE AT Google

Friendly staff and great coffee. ☕

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Stephen Sweet . 2023-04-29

MORE AT Google

Great place for a coffee and people watch. Took my grandson for a hot chocolate whilst his teacher was on strike in the week. He loved it. So did I, nice flat white coffee. Served at our table. Cheers Imsomnia..

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Daps . 2023-04-29

MORE AT Google

I went into Insomnia Coffee Company yesterday 24/04/2023 at 12pm as I desperately needed the toilet due to being pregnant. I politely asked if I could use there toilet and I got nothing but rudeness of the staff. I understand you have to be a customer to use there facilities. But being pregnant I thought they would allow it! I asked for a manager and all I got is she’s not here and that’s the rules! I thought this was absolutely disgusting behavior and didn’t think there was any need for the way they spoke to me especially being heavy pregnant. I have used this coffee shop on many occasions coming out to this shopping Centre but I definitely won’t be returning! There rudeness has let the whole company down!

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Amy Pearce . 2023-04-25

MORE AT Google

Quick service, clean enviroment, and always tasty food that surpasses costa and other main coffee chains.

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CT . 2023-04-22

MORE AT Google

Great place to sit and relax, excellent service and very friendly 😀

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Andy Bugg . 2023-04-20

MORE AT Google

Seemed pricey for a medium sized std drinking chocolate £3.65. Maybe I'm out of touch!. Premises clean and staff courteous and friendly. Only had a drink.

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Barry Towers . 2023-04-05

MORE AT Google

Very nice staff, friendly and approachable. And the coffee is simply amazing! I go there virtually every day, the workers there deserve a full 5 stars, however they regularly completely run out of Oat milk and don't restock for sometimes weeks, which is an easily avoidable issue. *Update* giving 5 stars now as they seem to have caught up with the demand! Keep up the good work 😃

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Dirty “The Barber” Techno . 2023-03-09

MORE AT Google

Great place and great coffee. Nice staff

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Andy Ward . 2023-03-08

MORE AT Google

Last time I drank tea in there it was cold and it tasted like wee it's almost like they get water from the toliet and fill the coffee machine up with that it tasted horrible so thats why I am glad I don't go in that shop anymore I go to alot nicer cafe they are alot nicer and they are nice to there costumers when you walk in and walk out the door

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Becca Holland . 2023-03-06

MORE AT Google

Staff were professional and positive. Nothing was too much trouble and Very helpful

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John Hopkinson . 2023-02-11

MORE AT Google

Awful. Went in today for the first time at 4.15pm and wouldn't serve me any cake as apparently they were all frozen due to them closing soon!! Asked what time they shut and was told 5pm. Made to feel unwelcome due to them shutting in 45 minutes.Staff were misserable, Won't go in again. Wished I had gone to Costa coffee where you're made to feel welcome.

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Nicola Bircher . 2023-02-06

MORE AT Google

Always use this cafe when I go to colville lovely place

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Stefanie Rockey . 2023-01-27

MORE AT Google

Chilled out coffee shop and puppy friendly 😌 🐕

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john johnston . 2023-01-14

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Very nice atmosphere. Black coffee was slightly bitter.

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Nick Thornber . 2023-01-10

MORE AT Google

Best coffee for miles please open in ashby de la zouch they don't know a good coffee

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Jeff Whetton . 2023-01-06

MORE AT Google

Fell upon this shop by chance on a fine cold morning. Warm smile and instant customer addressing. Had ordered Hot Chocolate and the barista suggested adding smores. Oh boy! Never had that combination. Best Hot chocolate I ever had, I wish they had a shop near Leicester City.

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Bilal Mogal . 2022-12-16

MORE AT Google

Not a very good one . Ordered 2 muffins and 2 med chocolate £12 plus . Muffins dry , waited an age for drinks even though people who came in afterwards were getting their drinks . Went to counter to ask where the drinks were . Said they were on the way . Still served other people first. When finally came I couldn’t tell you what it was . No chocolate taste just a creamy milk taste . Certainly wasn’t worth the money and won’t be going back .

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Karl Feustel . 2022-11-16

MORE AT Google

Nice coffee. Well run and a good location.

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Josh Burnett . 2022-09-03

MORE AT Google

Coffee good would have got more stars but loo door would not lock

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Diane Spencer . 2022-08-12

MORE AT Google

Nice little cafe, had a really nice experience, didn't get to try the food but I will next time 😀

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Kyle Staley . 2022-08-10

MORE AT Google

Tea served in a big mug with a tea bag in. Mug was difficult for am elderly relative to lift, it's a pity they take less care of tea than they do of an extensive coffee range. We also waited ages for drink to arrive as our order was forgotten and staff had to be reminded of our order

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Christine Collingwood . 2022-08-06

MORE AT Google

Great coffee and super friendly staff every time we've been in.

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Hannah Yates . 2022-08-06

MORE AT Google

A bit pricey but enjoyed the food and drinks and love the decor

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Beckii Anne . 2022-08-04

MORE AT Google

Nice and friendly service. Really good coffee.

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Adrian Bielski . 2022-07-23

MORE AT Google

Good selection of drinks and in a nice relaxing setting. Really friendly and helpful staff

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Scott Richardson . 2022-07-12

MORE AT Google

Very nice and friendly coffee very good and it very clean inside .

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Linda Jarram . 2022-07-06

MORE AT Google

Great service from Beth, with a smile and helpful manner.

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Toby Hefford . 2022-06-24

MORE AT Google

Staff are lovely, came in for a few flat whites while in Coalville and were all amazing. The bear art put a smile on my face

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lewis knight . 2022-06-17

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Hot drinks could be served hotter. Quite expensive but there are comfortable seating and toilets are provided. Limited hot snacks. Doesn't seem to be as popular as the establishment used to be. I found the service rather slow.

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S Greenwood . 2022-05-31

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Came in over 30 minutes before closing time on a Saturday afternoon, staff were already trying to cash up, weren't very interested in taking our order. Other customers were still drinking but when I asked to sit in she sighed and reiterated they closed in 30 minutes, but then served us anyway. Sat down and drank, two more customers arrived and again very rude with service. Hot drink wasn't nice compared to Costas, yet similar price, wouldn't recommend.

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Vincent . 2022-04-27

MORE AT Google

Better than Greggs Coffee I must admit. I even got a cute love heart on the top! If Starbucks is closed, Will definitely make a trip over to you guys

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Mark Davies . 2022-04-19

MORE AT Google

Love this place - you are made to feel so welcome. Excellent service, good coffee and they also allow dogs, our dog gets spoilt she too looks forward to a visit.

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Susan Hurst . 2022-04-11

MORE AT Google

Nice coffee and good service. Not much of a selection of eats. Ice buns, donuts and danish pastries would be a godsend.

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Melvyn Francks . 2022-04-01

MORE AT Google

Nice Cafe serving good coffee. I go there a couple of times per week.

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Paul Tomson . 2022-03-29

MORE AT Google

Best chocate ever. Really nice spot, it's noticeable that Coalville is having money spent on it, area has a good vibe.

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Paul . 2022-03-09

MORE AT Google

Very nice coffee and cakes lots to eat.

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christopher hickling . 2022-03-08

MORE AT Google

It’s okay but the female staff are stuck

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becky tanner . 2022-02-22

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Popped in for a coffee yesterday morning for the first time. Lovely coffee and dog friendly as well!

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Gary Wright . 2022-02-07

MORE AT Google

Nice little place to put stop with my daughter for her aureo cookie drink. 🍪

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Chris Hatton . 2022-02-07

MORE AT Google

Katie and Brooke were amazing ! Went the extra mile to help with residents and made their coffee trip special ! We’ve had such an enjoyable morning and highly recommend! Will definitely be back again ! CCH

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Abi Nixon . 2022-02-04

MORE AT Google

Brilliant service comfortable surroundings even made my dog welcome and brought over 2 gravy bones for my dog 🐕 😀 👍

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David Wilkins . 2022-01-30

MORE AT Google

Good food, fabulous coffee made by people who really know what they are doing

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Alexis & Kellie Gilmore-Gautrey . 2022-01-23

MORE AT Google

Very helpful and friendly staff. A lovely cup of coffee.

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Emma Cadle . 2022-01-01

MORE AT Google

friendly welcoming staff, child and pet friendly, sells great products

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Helen Chandler . 2021-12-27

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Decent coffee!!☕☕ Good selection of cakes and pastries 🥐🥮🍩🍪🥨

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Phil Slater . 2021-11-26

MORE AT Google

Lovely Coffee Lovely staff Great Baby change facilities

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Amy Diamond . 2021-11-11

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Nice strong coffee. Nice interior, spacious and comfortable

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Jac . 2021-10-08

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Very nice, comfortable and lovely decor. Will go again when in town

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Iris Betts . 2021-09-23

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First time enjoyed the coffees, nice staff.

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Jean Johnson . 2021-09-02

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Nice to be back going in for coffee after shopping. Nice & friendly.

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Jan Wooleron . 2021-09-02

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Cakes were dry and the cold drinks watery

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inger oey . 2021-08-31

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Lovely girls serving yesterday very friendly. Nice coffee too

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Jon Marshall . 2021-08-29

MORE AT Google

Good latte, nice service and was clean.

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Miss Louise . 2021-08-27

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Friendly staff, nice atmosphere.

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Steve Emery . 2021-08-24

MORE AT Google

Nice friendly staff good quality of food and drink.

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Mike Sheen . 2021-08-22

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Better than bakers oven but to expensive

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Neil Wentworth . 2021-07-16

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Nice to pop in for a coffee when out shopping. Well spaced out, clean and comfortable. The staff are polite and friendly. Also has a customer toilet which is kept clean.

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christina curtis . 2021-07-04

MORE AT Google

Very pleasant staff, felt covid secure as assistant sanitised our table before we sat down. Good sized mugs of rather nice coffee. If it were local to us we'd be regular visitors.

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debjohn297 . 2021-06-19

MORE AT TripAdvisor

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