Based on 161 opinions finded in 1 websites
Based on 161 opinions finded in 1 websites
Nº 310 in 415 in Tunbridge Wells
Opinions
We really enjoyed our stay. The staff were very friendly and even allowed us to check in early as we were attending a wedding that day. This really meant a lot to us and made the day so much easier! The room was comfortable and clean. The breakfast was amazing, and the bar/restaurant was impressive. The only thing I will say is the upstairs is a bit dated, the corridors etc look a bit tired. But that didn't make a difference to our stay at all, really couldn't fault it. Great place and would highly recommend.
Samantha Rose . 2024-08-05
MORE AT Google
Nice rooms, price point was exceptional value. Amy, the manager, was very friendly and welcoming. We dined in the restaurant very fairly priced. The breakfast witch was included was fabulous. Overall, it was a good experience
David Roberts . 2024-07-30
MORE AT Google
We had a great stay at the Hand & Sceptre, the staff were really helpful, friendly and attentive, the food was brilliant so well done chief and the service was quick. The only thing I would say was that in our room some wall paper was coming off so maybe a bit of a refresh and it looked like there were some water marks on the wall in the bar but honestly that would not put us off coming back as I would still rate it 10 out of 10, so we'll done all.
Joy Palmer . 2024-07-12
MORE AT Google
On 5th May also had 3 other rooms for my duaghters and their families. The family rooms were very spacious. The staff were fantastic - very professional and very friendly and helpful. The location/car parking and quality of the hotel was good. The food was very good and a fairly wide menu.
Andrew . 2024-05-10
MORE AT Google
I have used similar Hotels in my business travels. This was the best of all of them.
Paul Christopherson . 2024-02-01
MORE AT Google
This hotel is so lovely. We appreciated the early check in as we arrived early in England from an international journey. The staff were welcoming and so accommodating. The rooms itself are very clean and well kept. This hotel has much character and the staff are so friendly. We didn't try the restaurant but next time we will. Highly recommend.
Catherine Tran . 2023-10-24
MORE AT Google
The rooms were nice, clean and good quality. En-suite was clean and well designed and put together. Eating area was an un-expected high standard as was the food its self. Breakfast incl was great offer and looked forward to it each day
Jay Sutherland . 2023-10-09
MORE AT Google
Breakfast was excellent staff friendly and efficient
Barrie Watson . 2023-09-30
MORE AT Google
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474 Opinions
We celebrated our 35th Wedding Anniversary on 22 July. Everything was perfect, made better by Frankie, Beth and Yas who looked after us. Three people who have a magic touch! We had Chateaubriand and fries cooked to prefection by Stogan, Lonis and Giddeon in the kitchen. Thank you all for making our special day even better!!
631 Opinions
Absolutely shocking value for money and quality. The photos are completely misleading. Ordered a cookie dough takeaway. It arrived and was about half the size of the photo, the cookie was rock hard and the sauce was cold and completely hardened. Was completely inedible.