Infusion 2018 in Newcastle upon Tyne

Infusion Newcastle, has to be one of the worst meals I've ever had. There were 6 of us, for a birthday. We didn't eat off the cheap menu. We all ordered starters and mains and the bill came to over £200. I personally had the vegetable dumplings for starter and they were empty except for a few bean sprouts. My partner had the salt, chilli and pepper squid. It was that awful frozen squid with the criss cross pattern in batter and deep fried. Awful. Looked nothing like the squid on the menu which is the squid I would have expected. My main was chicken and kimchi ramen. The chicken was the processed spongey chicken that was probably never chicken, a spoonful of kimchi, beef broth and a kilo of noodles and that was it, not a vegetable in sight on anyone's plates. All the meat was processed pretend meat. All the staff then sat down to eat without saying anything, leaving us with dirty plates, most of them still full, and empty drinks. I don't mind them eating but our plates should have been cleared and drinks offered. My mam wanted some ice cream but didn't want to bother them. I said they'll sharp get up if we stand up, which one of them did to offer us the bill. We paid. £36 per head for 6 people. Without leaving a tip as the food and the service were terrible. Authentic Chinese!!!!! I don't think so.

Best food in Newcastle fantastic service very friendly staff

First time was 2018, premier year. Can't walk past the restuarant, it's just so good. All credit to Wendy and her great team.

Great food, good services. Ordered something new today and food is as good as ever.

Good food but poor service, we felt rushed as the staff took our plates as I was still chewing. Also the staff asked if we were finished with the bowl of chilli oil and gave it to the next table, made us wonder how many people had used it before us 🤔.

A lovely restaurant located right next to St James Park. The service was very good and the ambiance of the restaurant was lovely. Our server, her name was Nmae I believe was so helpful. We had trouble deciding what to have and she came over and gave us some suggestions which were excellent! We ordered the house special pot which had a collection of meats and vegetables, it was stunning , absolutely delicious and the fried rice with pork was amazing. The pork was so tender and excellently spiced! I will be back at infusion 2018 for sure !

Very friendly, excellent service, tasty food. Portions are big, place is clean, the girl serving very very kind and nice. Highly recommend.

Very authentic Genuine Chinese dishes, prepared by master chefs. I will have to go back very soon because my wife and I will go trough the whole menu, so far we had 7 different dishes and the flavours of each one was outstanding.

Having been to China for months and months before, this place is genuine and authentic and as close to the real thing as you can find in Newcastle - big recommendation. Lovely staff.

Authentic Chinese recipes cooked to perfection. If you want to go deeper into Chinese cuisine and really experience the most amazing flavours, you need to try this place. Warm atmosphere, friendly staff, competitive prices, they've got it all, but the flavours will keep you going back again and again. Superb.

The food was quite good and staff were welcoming. Worth a visit.

Great food and lovely staff . You can ask to adjust the level of spiciness ! Clean and quick service too

First time in this restaurant with 5 couples and we were not disappointed, the food was amazing with good size portions and good quality food, the wine was a reasonable price and the service was excellent, this place is worth a visit and a big call out to Wendy who gave great customer service. Love it

Extensive menu, lovely staff, great restaurant for large group family dining style - 10/10

Great food and lovely service, had a great night and will go again.

Not your normal run of the mill Chinese restaurant.some very unique dishes on the menu .I could eat there every day it’s that good and always try a new dish . You can tell it’s note worthy by the fact it’s packed with Chinese students who will definitely know good home cooked style food ..all in all an excellent experience.

The boss has a very bad attitude, ignoring the waiting guests and treating White and Chinese differently. Discriminating against Asians. But the boss herself is Chinese. Never go again.

It's my favorite restaurant. Delicious food, lovely service. Highly recommended. Must try.

Loved it here. It's not the typical sort of restaurant you would find on stowell street. A great menu and what we had was really nice. We will be back again soon.

First time visit for a birthday meal..walk past regularly and always smelt fantastic. Very friendly staff, big portions, quick preparation time for food and a range of vegan and vegetarian options. Food was delicious and lots of traditional Chinese dishes beyond the usual takeaway dishes. Highly recommend- will be back.

Fantastic meal and lovely service. Very reasonably priced as well, will definitely be back.

Lovely restaurant for excellent Asian food. Would really recommend going in a large group to get the most out of the experience (somewhere you really want to order a couple dishes to share since they’re so big). Service is always wonderful and the staff are so happy to help :))

Great food and friendly staff 👌🏻

Amazing food. Wait staff were very helpful in recommendations for dishes when we were stuck between a couple of options. Highly recommended. Couples visit

Delicious food, Great decor, clean and tidy, place was buzzing. Really nice lady serving and kept us right with the ordering. Great night.

Good food slightly chaotic organisation

This was really nice food was great staff were great. One thing I will say for an afternoon dinner come tea we went about four o clock it is not cheap but I wasn't sure if did lunch menu or not but was very nice

Been meaning to eat here for a while, always busy. Called in for lunch and managed to get a table for my wife and I. Infusion has a great diverse menu from your standard Chinese fare to dishes you would never think of. We ordered King Prawns for starters and were superb. I’ve never sampled Frogs Legs since a visit to Paris several years ago and here they are on the menu, so ordered the iron wok frogs legs in chilli oil, wow portion size was fab and really enjoyed the dish. Will be returning in a couple of weeks time.

It’s one of my favorite Chinese restaurants in Newcastle. Their dishes are mostly northern home dishes, a bit oily and saucy but very tasty. You can find various options on their menus, no matter you are a vegan, vegetarian, gluten free eater, you c an always find some perfect dishes for yourself. However, their portion is big, but not every dish is good quality. Some of them tend to be too blend or too salty, sometimes the meat is too chewy. Once you find which ones are their the most Chinese dishes, then just stick to it. They can serve fast but not with a very friendly attitude. The other good thing about this place is it’s totally family friendly, because they have big tables which can sit around 6-10 people I think. Overall, it’s worth going.

Best Chinese food that I’ve had in the UK to date.

My favourite authentic Chinese restaurant, super amazing foods and the owner is just the nicest person. Give some of the hot pots a try or even anymore the traditional dishes.

Best Asian restaurant I've ever tried in Britain so far.

Food was so delicious. Staff were exceptional - they were so friendly and helpful. The menu was extensive and seemed uthentic if I judge the people who were in the restaurant at the tiime. There were only 2 downsides - the toilets weren't very clean which was not a nice sight mid-meal. Also they charged for the takeaway containers and bags, I understand they need to do this but they should have mentioned this charge as we could have just put everything into one container/bag.

Me and my friends absolutely loved it. The restaurant is laid out beautifully, nicely decorated with spinning marble tables. As were not natively Chineese, we were unsure of what dishes were similar the ones from a chinese takeaway. But without even asking the waitress came over offering help and support!!!! She was SO lovely. Although pricey, the food was extremely worth it. My friends and I got a little bit of everything and shared so I can tell you for certain the food is unreal. You can even use knives and forks if the chopsticks aren’t for you. Seriously cannot recommend going enough from the staff service, to the wait time (15 mins max!!!!) and most importantly the food. So so lush.

One of the best places to eat in Newcastle. Fantastic authentic Chinese food. A variety of different dishes, something for everyone. Even as a vegan, plenty of tasty options. Staff always friendly, and quick service considering everything is cooked fresh. It is always a treat to eat here

Very authentic and delicious Chinese food. Nothing anglicised. There’s a section of british chinese food on the menu for those who need it.

Wow! Amazing experience. Lovely ambience, delicious food and the most amazing staff. I don't live locally but I'll be certainly making the journey back just for another meal. *****

Great food and Atmosphere ✨ They have lovely vegan options as well 👌

Best Chinese food I’ve ever had in Newcastle! My recommendation would be the iron wok chicken and szechuan sea bass wrapped in foil 👍

The food is amazing. I’ve never had Asian food like it. The service is always warm fast and friendly. I could not recommend this place enough. The inside is beautiful and the prices are affordable. Definitely a regular place to eat for us.

It was some of the best food in Newcastle. The service was amazing also. They're running a brilliant place there. Highly recommended.

Nice food. Will definitely come back.

Great ambience, superb food, friendly staff! A must go for authentic Chinese-food lovers.

Lovely atmosphere and extremely helpful and friendly staff. Tasty food, fulfilling portions and various halal options. Highly recommend.

Our favourite Asian restaurant in Newcastle by far. The staff are amazing, food quality is really good with a huge selection for those that like authentic food and also westernised food.

We really loved the food and the welcoming people:) very authentic Chinese restaurant!

Went for a meal with 4 mates. The service was amazing as the food came quickly. I had the chicken kastu curry and it was incredibly nice. Will definitely come again

Visited last night for the first time. We had the charcoal lamb ribs and a pressure cooker dish. Food was so tasty and extremely filling. Lovely atmosphere and made to feel very welcome. Will definitely be going back and recommend to others.

Really good tasty food which had a more authentic feel than your average Chinese restaurant. A load on the menu I'd never seen before!

Food was good. The bbq lamb rack was however a bit on the dry side

Best authentic Chinese food in Newcastle The staff are lovely and the food is incredible. The salt and chili ribs are to die for

Super nice service Super tasty food Very friendly conversations, I felt very comfortable What more do you need to have a nice evening? We have already been there twice on our trips to Newcastle - and certainly not for the last time. All the best for you 😊

Consistently incredible, authentic Food. Service is outstanding, but the Food is the best reason to go. Great range of vegetarian dishes, especially if you ask for recommendations. Meat and Fish range even better of course Always busy and vibrant, a real hidden gem in the City

这家餐馆最好的可能是服务态度吧，老板娘挺热情豪爽的。但菜品吧，确实一般。吃了两次，烤鱼除了辣，味道寡淡。压锅菜并不入味。是不是我不该点川菜，试试东北菜？

Where to begin, I've wanted to try this restaurant for so long and did yesterday and im just gutted i havent been sooner. The food is so authentic, its like a little slice of China in Newcastle. The staff were very friendly and welcomed us straight away, it was busy so the lovely woman cleaned the table of the group that had just left, for us. I can see a couple of bad reviews by English customers but don't be deterred, I put this down to poor palettes or just pure ignorance. You won't get your bog standard Chinese takeaway type food here, so if that's what you want, go to China Town! This is the real I am, authentic Chinese food packed full of flavour, an array of different dishes with some exotic ingredients like chickens feet, tripe and frogs legs. You can hear the busy kitchen as they knock out dish after dish. I find it very comforting when the clientele is native of the cuisine, it just goes to show its home from home in my opinion. I will be returning to get my fix! Give it a try, it will not disappoint!

Excellent service, with an authentic menu, including some classics. Something for everyone. Starters were Hot & Sour soup, chicken satay and veggie dumplings. Mains were chicken katsu curry and rice, braised beef noodle soup and house special hot pot. Portions were huge, so tasty, good quality and excellent value. Will definitely recommend.

I assume that’s when it opened, which means I spent a good few years missing out! So I’ll get to the point, it’s the best Chinese restaurant in Newcastle! It’s an actual Chinese not a glorified takeaway as you would find many of on Stowell street (hello Landmark!) We went mental and had far to much but I didn’t regret it for a second! All the staples of a good Chinese, spring rolls, dumplings, braised pork belly, Szechuan beef etc. all top draw stuff! It’s a simple place with not a lot of frills but I quite like that. No pretence and it lets the food do the talking! Not just one of my favourite Chinese but one of my favourite restaurants in Newcastle!

Great selection of Chinese dishes from different regions. All very tasty 😋 Friendly staff and fast service!

Visited on 20 Nov 2022 at 7pm. My friend had eaten here before, so he ordered for the table. We had the Sizzling Bullfrog Leg, Stir-fried Pig Intestines, Sliced Fish and Pickled Cabbage Soup and Sauteed Spicy Cauliflower with Pork Belly. All really good dishes. The best dish would have to be the frog leg as it was juicy and flavourful. The food didn't take a long time to arrive, and the staff were pretty attentive. Not too crowded too on a Sunday evening. Would definitely go back again for these dishes specifically.

Good authentic cuisine, there is also a more western-like version of Chinese cuisine for who prefers. The service is great. quick and kind. I enjoy dining there once in a while, the amounts are usually very satisfying and good to share with friends. The atmosphere inside is calm and quiet as well, makes sitting inside enjoyable, noise is usually minimal. If you are are interested in trying authentic Chinese food, this will be a good choice.

Just outside of Chinatown but so authentic. Yup, I'll be visiting again.

Super bon, très bien accueilli, la patronne est très gentille

I used to live in Newcastle and next to this restaurant. I currently live in London. One of my main incentives for visiting Newcastle again was this place. Having had an array of different Chinese cuisine in London, I can assertively claim that Infusion is one of the best restaurants across the UK. My only complaint? A few years back, the Chongqing noodle soup was one of my favourites, partly because how nice and spicy it was. The soup has become much milder, which while it may appease the British, it has lost its flavour.

Visited this place several times. Service is good and efficient. Does not take long for food to arrive. The food is really nice, coming from the East, I would say it is quite authentic. Good flavoring. Dishes I’d recommend include: 1. Slow cooked spare ribs with potato and carrot 2. Teriyaki sizzling beef fillet The environment is rather Eastern flavor as well and it is clean. 3. Deep fried crispy pork slices in sweet sauce - Beijing style 4. Stir fried shredded potato The environment has an eastern flavor as well and it is clean. Overall, good Chinese restaurant with good portion, quality and price.

Omg that was bad, the price the taste and service. Ordered beef teriyaki was chewy and overpriced, starters were basic avoid at all costs. Go chill padi for tasty food or Chinatown express for value for money if your not from Newcastle. Never written a review ever but this really was BAD. So many better places in Chinatown and soho/chilli padi yards away are so much better. I only hope you are not reading this after eating here. Avoid like the plague. Pice for the quality of food really shows.

Very basic food standard at most. Given the wrong main which had tripe on it ( pretty vulgar to someone who doesnt eat this). My main Coconut King Prawn was sadly, the worst food ive had. It can only be described as coconut flavoured chalky - paste/custard with donut-style deep fried king pawns. The egg fried rice portion was huge, overkill, and a little too moist. It may have been rushed after sending out the wrong dish possibly. Over £40 spent on a very basic meal which felt like chip shop standard. The only thing in their defence was all other tables food looked very nice. Maybe we were just unlucky.

Tried it once accidentally and kept coming back for 3 days in a row! Very tasty food with big portions at great prices. Tried 7 different dishes so far and all of them were 10/10 (I also love spicy dishes). Family run business, staff is lovely, especially the older lady as she always makes us feel very welcome every time we come in. Would definitely recommend.

Incredible food, great service, if you have a chance, try the fish hot pot! Definitely worth a visit

We had such a good time. The staff was super lovely, what made our experience even better. The food was delicious. I couldn't help but ordering it again on this visit, the AUBERGINE AND MINCE PORK CASSEROLE. That dish is just so so tasty, I recommend it to everyone. Looking forward coming back Thank you

We had such a good time. The staff was super lovely, what made our experience even better. The food was delicious. I couldn't help but ordering it again on this visit, the AUBERGINE AND MINCE PORK CASSEROLE. That dish is just so so tasty, I recommend it to everyone. Looking forward coming back Thank you

Fast service Wendy was very friendly and catered for our halal dietary requirements Food was great Good prices

Brilliant food. Salt and chilli tofu was perfect and everything else was really tasty

Flavour is inconsistent. Ordered the same thing a week later, lo mein, had not taste at all and very watery compared to the first order. First time was very good.

Very tasty dishes friendly staff. A good menu, a wide selection of dishes newly redecorated

Authentic chinese food. Great service.

Hello, Very upset yesterday, i was sick twice. Ordered the vegetarian hotpod as a delivery for our new years meal and as i was eating it i found Kalamari in it. I was sick all night, so upset since i really like eating at your restaurant. Please please please when someone orders a vegetarian dish take it seriously.

Superb in every way. From booking, being greeted, seated, ordering and service, not to mention the delicious food. Totally amazing, we will return.

First time trying these lovely delicious Chinese food. Highly recommend!

Excellent menu there is something on there for everyone, the food was delicious and plenty of it The staff are welcoming friendly. Would definitely recommend and can't wait to return. We ordered beef in spicy szechuan sauce, chicken with three cups sauce (ask for boneless), chicken with ginger and spring onions, chilli salt and pepper King prawn and egg fried rice and we couldn't fault any if it.

My wife and I visited there a few weeks ago. We couldn't believe how good the food was and is certainly the best Chinese restaurant we've been to. The waiting staff were great too and I want to make special mention of 'Windy.' She made us more than welcome and we'll be sure to return.

Very nice place, meal, great friendly staff

Wasn't from the area, went in and asked if I could use the toilet. Way I was spoken to you would have thought I would have started world war 3. Very unfriendly staff member.

We walked past the place by chance as I never knew it existed. Some dishes are halal as well, as they even told us what butchers they shop from. The service is very good, the lady is really nice too. Would like to come again.

Delicious family meal out with all three generations.

Just left here and appauled by the customer service, had to flag her down for drinks only ordering a water gave us a dirty looks cos we didn't order the food, we notices the ables were dirty so mum wanted to go wash her hands after she came out we thought we didn't actually like the menu so we decided to leave and told her we were going and as we were leaving we saw her slagging us off too two of the customers so I went back in and asked her what she had just said and she started arguing with us telling us she gave us hot water and let us use the toilet. What an earth is this service very nasty woman. Put off

The best service and food I have had for a very long time. Definitely recommend

Absolutely beautiful food. The fish in pickled cabage soup is incredible.

Always a pleasure eating here. All of the dishes are wonderful and delicious particularly the fish in chilli oil. Service is super friendly and felt at ease in the restaurant.

Shared a few dishes with friends and everything was absolutely delicious. Very clean, comfortable setting with a calm ambience and friendly staff.

Absolutely amazing food and super friendly staff!! A perfect evening for a really good price! Will definitely be coming back :)

Great, hard working and friendly staff. This is our 5th time and the food as always is delicious and tastes authentic. Great for take away as well.

Customer service is poor. The waitress was rude and took the order wrong. Food was good though.

Granted, this restaurant has dishes you won’t find from your average Chinese takeaway, but it’s way too overpriced. Mains don’t come with rice, and they charge £10 for the simplest of dishes, like broccoli with garlic — which is exorbitant. If it weren’t for the crazy high price tag, I’d recommend getting food from here, but alas...

I'm always in search of decent Chinese food wherever I am in the world. Came here with a friend who thought it was authentic but wanted me to confirm it. I checked the menu out and it looked liked it should be. We came for lunch to confirm it. I ordered the steamed chicken in chili oil which is served cold. This may sound strange for the Western palate but its delicious. It's quite spicy and don't wear light colored clothes in case you spill food down yourself. Also be aware some of the chicken is on the bone. I was in charge of ordering so ordered the french beans with minced pork (veggie alternative also available), seafood with salted duck egg and mixed seafood with crispy noodles. All were good and I introduced my friend to dishes which she wouldn't have ever ordered. It's all about spreading the knowledge! Service was good too! It's near St James' Park and not in the main Chinatown area.

Very good, near authentic. Just a bit to expensive for my liking

Dudé un poco en escribir esta reseña, ya que creo que todos los restaurantes pequeños deberían tener una oportunidad. Sin embargo, la pura arrogancia del gerente me molestó. He estado aquí dos veces antes, las facturas siempre han superado los 100, por lo que saben que ordenamos bien.En esta ocasión fue la semana EOTHO, reservé la mesa 19: 45 seis personas. Pedimos seis sopas, todas vinieron después de 10 minutos, luego dos porciones de langostinos con sal y pimienta. Yo quería estos con mi plato principal, sin embargo vinieron, nos los comimos. A las 8 pm, pedimos un espacio (alrededor de 10 a 15 minutos). Hasta que se sirvieran los 6 platos principales con acompañamientos.Una hora más tarde todavía no hay comida, llegan las 9 de la noche, otros a nuestro alrededor que llegaron después de haber sido servidos. La mayoría eran clientes chinos, tal vez es mi culpa que no hablo el mismo idioma o no hago un escándalo. No sé qué estaba pasando. Para entonces, el grupo quería irse, la velada se había echado a perder. Al final llamé a la gerente, ella está discutiendo conmigo en el medio del restaurante, le pregunté cuánto tiempo esperarías por tu comida, ¿es aceptable una hora? Es culpa de Eat out help outs, fue culpa mía por pedir un hueco después de la sopa, es culpa de todos bajo el sol menos de los restaurantes. Ella fue a la cocina y nuestra comida estuvo preparada en 5 minutos, además del plato de langostinos que llegó otros 15 minutos después. Ni siquiera pudieron sacar todos los platos principales juntos.Así que en general fue atroz, nunca volveré a poner un pie en ese lugar. Sentí pena por los camareros, una de las chicas dejó caer un vaso de cerveza al lado de nuestra mesa, el vaso por todo el piso, fue como un episodio de Fawlty Towers, desafortunadamente sentí como si la broma fuera de nosotros y yo tuviera que pagar 70 por el privilegio después de que Boris se quitara los 60.

Al entrar al restaurante, estaba un poco nervioso, ya que aunque teníamos una reserva, el miembro del personal parecía un poco inseguro de dónde ubicarnos, y estaba muy ocupado (siendo el último día del gobierno de "Comer fuera para ayudar Fuera "esquema. Sin embargo, no debería haberme preocupado, ya que había una mesa escondida en la esquina cerca del bar para nosotros, una vez que ella lo vio!El menú es enorme, con una amplia variedad de opciones de estilo hogareño chino, por lo que nos tomó un tiempo investigar y decidir qué comer, pero el personal tomó un pedido de bebidas mientras tanto, así que teníamos algo con qué hacer. . Finalmente, resolvimos lo que queríamos y pedimos, y no hubo ningún problema con mi requerimiento dietético (¡sin cebollas!).La comida tardó bastante en llegar, pero el vino era bueno y el ambiente animado. . . Fue solo una leve tortura oler todas las otras cosas hermosas que salían, incluida la orden de entrega / comida para llevar. Estoy bastante seguro de que tuvimos que esperar más debido a la solicitud especial, ya que toda la comida estaba claramente preparada desde cero.Y vaya, valió la pena la espera. Teníamos un plato de verduras cocidas a presión que puede haberme arruinado para todas las demás papas de por vida, pollo picantes de Szechuan con granos de pimienta picantes y maní, y una hermosa berenjena en carne picada de cerdo, todos los cuales estaban llenos de sabor y muy bien cocinados. No puedo criticar la calidad de los ingredientes o la cocción en absoluto. . . esta gente conoce su comida!Me tomó un tiempo recibir la factura al final, ya que el personal estaba muy ocupado. Sin embargo, para la calidad de la comida y la bebida, los precios eran muy razonables, ¡sin contar la contribución del gobierno!Recomendaría de todo corazón este lugar a cualquiera, pero tal vez no vayas si tienes prisa. En algún lugar, este bien seguramente será popular, y eso significa que a veces, naturalmente, se producirán retrasos. Simplemente empápese de los hermosos olores y el ambiente y tenga la seguridad de que vale la pena esperar. . .

I liked the beef, light crispy battered squid and salted egg dishes, but they were on the small side and the waitress was a bit inattentive. Otherwise, good authentic food.

Been there for the first time. The staff are so friendly and attentive! The food is probably the best in town when it comes to Chinese. Wow!

Ok, seamos honestos, este es el mejor lugar para la comida china en todo el Reino Unido. Fui allí dos veces con mis amigos, cada vez que el restaurante estaba casi lleno, pero logramos encontrar una mesa. El personal es muy amable, nos explicaron cada tipo de comida y pedimos que la comida no fuera picante. Y nos aconsejaron qué pedir exactamente, y tomamos nuestras propias decisiones. El sabor de la comida es excelente, mucho mejor que en otros restaurantes, mi plato favorito, entre otros, es el nodle frito teriyaki con ternera. . . . El restaurante está limpio y puedes ver lo duro que trabaja el personal, realmente nos sentimos abrumados por lo que vimos.Otras observaciones: los platos son de buen tamaño, son suficientes para una persona y buenos para compartir. Una vez más, el personal es super amable, y al menos te sonríen. . . Lo que nos hizo sentir bienvenidos.