Based on 1.683 opinions finded in 3 websites
Based on 1.683 opinions finded in 3 websites
Opinions
Very tastie but cold as in heat, also my onion bargi were like warm . I don’t know how long it was standing before I received it
Maggie . 2024-12-30
MORE AT Just Eat
Great tasting Madras and freshly made pilau rice.
Andrew . 2024-12-24
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We ordered our food online as we have done on numerous occasions. It arrived on time. As we started to serve up our food we realised it was cold. We called the restaurant to inform them. Only to be called a liar, they asked for the food back & then hung up. Phone call number 2 we had the same response only after I asked if we could have fresh food they replied no so I then asked for a refund to which I was also told no & called a lair again. I then took the food back to the takeaway in the containers it was served in (ok it wasn't all separate & neat but it had been half served up ). But it was cold so they would of discarded it anyway. He then called me a lair again infront of other customers, & once again refused to replace my food or give me a refund..... Needless to say we will not be ordering from there again. Very dissapointed as its been our go to Indian takeaway for some years. But not anymore
Dawn Powell . 2024-12-21
MORE AT Google
We used the take away delivery service. First they delivered us food that was stone cold. We rang to inform them and the manager hung up on my wife. Then, when we took it back to the restaurant expecting either a refund, a fresh hot replacement of the food - or both. The manager proceeded to tell my wife that she is a liar, that the food was not cold and that we would not be getting a refund OR replacement food. Even had the cheek to have a go at her because the food wasn't neatly packed back up - as if they planned to reuse it! Then the manager made her leave empty handed in front of stunned people who were waiting for their food. Customer service = non existent. Food quality = inedible. Worst takeaway I have ever used. Utterly disgusted!!
Robert P . 2024-12-21
MORE AT TripAdvisor
Ready spot on time for collection and good quality food. Panir Gobi could have done with more panir, but overall, we really enjoyed the meal and will definitely order from here again.
Paul . 2024-12-21
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Always such good quality food !!!! And excellent value
Claire . 2024-12-20
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Vindaloo to sweet not hot at all the rest was good
anton . 2024-12-16
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brilliant food and lovely customer service. they had their own driver deliever which explains- he was such a lovely gentleman who gave a smile and not rushed off just like most of them do these days might aswel as chuck the food across my garden!! lol... so over all lovely refreshing experince. thank you
Runa . 2024-12-13
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Excellent, only place I could find that had a paneer pasanda on the menu for my daughter. As it was the other side of town I expected to wait a bit longer, but food arrived earlier than expected, it was hot and delicious, highly recommend thanks
Ben . 2024-12-04
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The quality and taste was pathetic. The food was not completely cooked. Total wastage of money.
Arshad . 2024-11-18
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Food was ok and was good value. Bit upset that my drink was missing from order
Andy . 2024-11-11
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The food was cold. 40 minutes late and the cheese on the naan bread was not even melted. Poppadoms are stale and chips were cold
Dani . 2024-11-10
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Was initially informed the order would arrive between 2050 and 2145, but it arrived at 2035. Very pleased.
Chris . 2024-10-17
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Best Indian takeaway in Ipswich.
Tom K . 2024-10-12
MORE AT Google
Super quick services, great food great staff
Jamie . 2024-10-12
MORE AT Google
As usual quality hot food delivered on time
David . 2024-10-12
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Recommend for takeaway or eat in, Excellent food, clean restaurant. Friendly staff. Fast delivery A****************
Joe A . 2024-10-03
MORE AT TripAdvisor
Have used this takeaway for many years now and the food has been constantly good. A wide selection of dishes at reasonable prices, all freshly prepared, Ican readily recommend it
Keith L . 2024-09-29
MORE AT TripAdvisor
Friendly staff and excellent food. Was very impressed with my chicken balti dansak, boiled rice and garlic naan. Would recommend
Gary B . 2024-09-28
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My favourite Indian Takeaway. Dishes always delicious with a friendly welcome on pickup and reliable deliveries too. Excellent quality.
Graham Moxon . 2024-09-27
MORE AT Google
Food is always great , friendly staff
Neil Young . 2024-09-27
MORE AT Google
Always had spot on food from here..always delicious and hot..friendly service would recommend...only downside is not really suitable for eating in soo takeaway is better
Tasha T . 2024-09-26
MORE AT TripAdvisor
A good selection of dishes, quick service and always lovely service.
Lisa Hardy . 2024-09-26
MORE AT Google
I have visited Ipswich many times and have eaten in the restaurant many times and had takeout meals also on many occasions. The food is to a very high standard and the staff are so friendly and accommodating. I have never had anything but a great experience at the India Gate. I would highly recommend this business to all. 5 Star +
Jimmydoodah . 2024-09-25
MORE AT TripAdvisor
One of the best in Ipswich very underrated , always use this place too stars !
Owen Brooks . 2024-09-25
MORE AT Google
Both meals had no flavour, and the chicken was dry and tasted funky. After have such great curries from heat before this time I was really put off
David . 2024-09-21
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Great Indian we order regularly
Jenna . 2024-09-14
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Great food, lovely customer service.
David . 2024-09-08
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The portion size of the "mushroom fried rice" was very poor and dissatisfied. The restaurant this as a main portion but it was a size of a side dish.
Adheesha . 2024-09-08
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1 main short but after ringing they swiftly corrected the mistake and had it here in less than 10 minutes. great customer service 👍
David . 2024-08-31
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Not as nice as the last one I had plus it was cold when I received it
Maggie . 2024-08-23
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was the best curry I've had in ages the sauce was so nice 😋 will go there again for sure
Billiejo . 2024-08-18
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Done a online order for the first time at Indian gate...Arrived in a good time. Food wasn't very hot on arrival, food was very bland & dry. Very over priced. Wont be going there again. And they forgot my drink i ordered!!!
MARK sadler . 2024-08-16
MORE AT Google
always lovely authentic food, favourite takeaway by far
Azia . 2024-08-16
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fantastic as always, very tasty and nice and hot
Vicky . 2024-07-22
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Always such kind people, food never disappoints and is always top quality!! Couldn’t recommend more
Amy . 2024-07-14
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Avoid, ordered chicken korma and mixed dhansack with keema Nan, korma was dreadful, tasteless had the consistency of wallpaper paste and the naan had 2 small pieces of meat and disintegrated when picked up. Dhansak was basic and the chilli was overdone. I rang to complain about my experience and the person I spoke too was combative and not interested in the quality problems. Order at your peril
chris r . 2024-07-08
MORE AT TripAdvisor
Food was piping hot and very tasty. My children and I loved our takeaway from here. We will be ordering again for sure . Thank you for the mint sauce too we devour every pot you send with the poppadoms 😀
Deborah . 2024-07-05
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This was one of the best curry’s I’ve ever had,can’t recommend enough and keep up the great work!!!
Daniel . 2024-07-04
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Took over a hour and 35 mins. Came up saying was deliverd within the delivery time
Christopher . 2024-07-03
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Food was hot and good! Not too spicy which was good for my child.
Georgina . 2024-07-03
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We'd been looking for a decent Indian takeaway/restaurant in Ipswich for a long time, we accidentally came across this takeaway/restaurant a couple of nights ago and so last night we ordered our first takeaway Indian meal from India Gate, Pinewood Ipswich and I have to say it was an excellent meal, I for one will definitely be ordering from India Gate again. The Chicken Tikka was amazing Highly recommended 👌🏼
Terry Kevin Charles . 2024-06-29
MORE AT Google
Chips were cold. Curry luke warm. Onion badji dry and cold. Not packaged well An Nan bread also dry Not great
Mr . 2024-06-18
MORE AT Just Eat
Piping hot food. Really tasty and enjoyed it. Highly recommend!
deborah . 2024-06-16
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…placed order early so was expecting delivery to be on time…having to phone up and chase my delivery was not ideal and when delivery did eventually arrive it was warm but not piping hot….quality food once I’d microwaved it to get it nice and hot!
Glenn . 2024-06-14
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Wouldn’t go anywhere else for Indian food in Ipswich. Don’t visit often. Haven’t eaten here for 5 years so glad to have it again! Amazing as usual
Lauren . 2024-05-29
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We had the vegan korma which was the worst one I have ever had. Food was bland and tasteless so couldn’t eat it.
Brooke . 2024-05-27
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Can’t rate zero stars. The customer service here is horrendous. Had a few experiences of dealing with the rudest staff!
Hollie . 2024-05-04
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Really pleased with tonight's order. Every item delivered in a timely fashion and Madras Curry was superb.
Andy . 2024-04-27
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absolutely brilliant food tonight ❤❤❤❤💯👍
Damon . 2024-04-17
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I’ve gone to this Indian for years always been lovely tonight the chicken smelt and tasted funny I didn’t ask for a refund as didn’t want touble but won’t be returning
Cassie Smith . 2024-04-10
MORE AT Google
Food never turned up. Require refund
Luke . 2024-04-03
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didn't turn up so not very good at all.
Simon . 2024-03-26
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Food fantastic, plenty of flavour, tender meat 👌🏻
Michael . 2024-03-24
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warm and tasty food.. one of the item was wrong and they sent over the correct item even though we couldn't return the wrong item as it was already opened and partially eaten. thanks.
Rajeshri . 2024-03-22
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food is good, didnt get my drinks so a bit miffed about that.
Tanner . 2024-03-16
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Food arrived 2 hours after I ordered and over an hour after the expected delivery time, I called 3 times to chase it up! not impressed!
Andy . 2024-03-11
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Cancelled our order after we had already waited a while, very disappointing
Luke . 2024-03-10
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Delivery very quick! Food was good, some of it not to taste (inc. mint sauce and chana paneer) but that isn’t the restaurants fault! Biryani was very tasty, really enjoyable and the naan was good. Would order again!
Daniel . 2024-03-03
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there was 1 item missing value 6.00
Val . 2024-03-02
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Being spoken down to by driver after being late not happy doubt I will ever order again plus order all crushed
Leslie . 2024-03-02
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I love India Gate their food is delicious and always hot and I have never complained, so keep up the good work.
Karen . 2024-02-29
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I did think the time given was generous so was expecting it to be late so not a problem
Sarah . 2024-02-29
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I order from India gate often. I really like their food but they've changed recently. Last week my order was almost tasteless with prawns hard as nails. Inedible. Tonight's order had the flavour back but was delivered 50 minutes after their estimated delivery time. They are usually early. I called the restaurant and asked them to cancel the order (they didn't) and had the phone put down on me. The food arrived and most of it was cool. The naan was stone cold.
Angela . 2024-02-27
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Meal was not the same recipe as usual and below standard
Lynette . 2024-02-24
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having waited over an hour and 2 phone calls when I was told the food was on its way I then had to go and collect it myself!!! on getting my food home 4 popperdoms were missing from the order which I had paid for. I had also paid for delivery and collected it myself😂😂😂😂. overall I was disgusted with how my order was handled and although I couldn't fault the quality of the food the overall experience has left a sour taste and as a result I will not be using your takeaway again.
Matt . 2024-02-17
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Lovely food was nice and hot and the extras asked for were added to meal with no problem. Thanks
Chanelle . 2024-02-10
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I have ordered here since day one well over 20 years ago. My partner attempted to use a 25% off code last week didn’t work let it go. Raised concern tonight got told to try again I did, guess what? Didn’t work. Spoke to proprietor again got a receipt where it did from someone else put under my nose. Guess what I will not be back, I would rather pay more somewhere else
Matt Swindells . 2024-02-09
MORE AT Google
Use to get here every week for years, they always have a problem with bits left out! Like last night no onion bhajis, phone then and they were sent out.they were soft balls of don’t know what as for the main I get the same every week! I haven’t had any from November but what a difference now it was RUBISH!! Totally different taste and look different colour just loads of red chill power!! and what lamb was in it was best described as scraps!! That’s it for me! I wouldn’t order here again I used to put up with bit missing as the food was good, I always defend them when someone said it went down hill not anymore it’s went to far down hill and the prices have went way up!!
edward . 2024-02-08
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Best Indian takeaway around and they don’t rip you off with price!
Claire . 2024-02-02
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Have ordered from them several times now and it's always delicious, won't order from anywhere else!
Rachel . 2024-01-29
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Always a good meal from here! Everytime we order from here I Love HOW it is always earlier than the time specified, it has never been late😊
Laura . 2024-01-24
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food was lovely been a loyal costumer for a long time got riped off on the stamps i wont be returing anymore as iv spent so much money here just to get very very little back very dispointed wish you the best tho
Sadie . 2024-01-23
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Never let's me down, top class Dhansak every time.
Dominic . 2024-01-23
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Good delivery. Food was absolutely delicious!
Marta . 2024-01-21
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been a loyal costomer for a long time allways spend loads of money faviourt indian but im very dispointed as i place a order yesterday my final stamp and never resived it i have allready lost 4 stamps on my other account as i cant access my email only because i paid for my last order in cash just dispointed and let down as now all together i have lost 5 stamps
Sadie . 2024-01-21
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Lovely food and great choice on menu
deborah . 2024-01-13
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second review from me! and once again very happy! on time, hot & cooked beautifully! absolutely love this place! thank you 😊
nattasha . 2024-01-12
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3rd time now we've had small items missing. 1x Mint sauce 1x Naan bread Food quality absolutely fine but missing side items does spoil the experience.
Andrew . 2024-01-11
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Ordered my food via the restaurant website. Due to staying at a hotel, I telephoned the restaurant straight away, to confirm they knew of my location. The restaurant confirmed my address, and said the food would be delivered to my hotel in less than 45 minutes. One hour later, I still hadn’t received my order. I telephoned the restaurant and the gentleman on the other end said that the driver was on his way to me. Another hour passed, and still my food hadn’t arrived. Just over two hours after I’d initially ordered my food, it finally arrived. The food was cold. The chips were limp/soggy. The burger was dry. I telephoned the restaurant and explained that I couldn’t eat the food they had delivered, and that I wanted a refund. I offered for the restaurant to come back out and to collect the food, should they wish. The restaurant manager mustered up numerous excuses as to why the food arrived looking as it did. I wasn’t backing down on the refund request, and so he started becoming verbally aggressive towards me. He eventually put the phone down, having reused to refund me, despite admitting that the chips were in fact soggy (his reason for this, being that you won’t get crispy chips if they are placed into a delivery box). A few minutes later, I called the restaurant back, to ask why we had got cut off. Again, the manager stated that he wasn’t going to refund me, and then he terminated the call. The food ended up in the bin, and due to how long the order had taken to reach me, it was by this point too late to order something from somewhere else. Avoid this establishment!!!!
Alice . 2024-01-07
MORE AT TripAdvisor
Great food as always our go to Indian takeaway A*
David . 2024-01-06
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absolutely beautiful food! came quickly & hot and the food was just lovely. the chicken was on point and just everything about it tbh! Will be coming back again
nattasha . 2024-01-05
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Food was luke warm, I had a madras with rice, which was too watery to eat. Previous takeaways from here have been good, but most of this one went in the bin
Craig . 2024-01-02
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Food very tasty only criticism they forgot to put my drink in
Michael . 2024-01-01
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Estimated delivery time was 35-55 minutes our order arrived after 90 minutes nearly 3 times the wait.
Jenna . 2024-01-01
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Food was cold and was an hour and 20 mins late.
Jadyn . 2024-01-01
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Never answered the phone to explain where the order was which was ordered two hours in advance
Don . 2024-01-01
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Order came a whole hour early and was told to leave it in the oven on warm, as we was still putting babies to bed! The tikka chicken starter was like hard black charcoal very hard and burnt. The butter chicken didnt seem to be butter chicken. And we ordered a chicken bhuna which my husband counted 6 bits of chicken in! Worst takeaway ever ordered and to come a whole hour early is crazy!!
Fraya . 2023-12-31
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Delivered quickly and very tasty, good quality meat and sauce was nice not oily as some Indians are when you order
Michael . 2023-12-31
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Not as nice as last time, also delivered cold
Gena . 2023-12-31
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Great food and great service shame just eat drivers are theifs so use Uber eats please
Lee . 2023-12-30
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Was worried after reading reviews it was gonna be really late but 15 mins on Boxing Day! Brilliant! Lovely food, beautiful flavour! Never heard of you but will be back 👍 thank you
Julie . 2023-12-26
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The most expensive but bland food I’ve ever had. Over £30 and the madras was cold, watery and flavourless. Onion bahjis tasted like shop bought and nothing tasted fresh. Naan was definitely old! Cold dry and bland food. Save your money
Russell Bernadine . 2023-12-20
MORE AT Google
food was average and late delivery
callum . 2023-12-18
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Been using this place for 7 years and never had a bad one! quality food and quick delivery
andy . 2023-12-10
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Food was good but delivered over an hour late with no reason or apology given.
Daniel . 2023-12-09
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The food has not arrived and it says it has been delivered on the tracker ?
Victoria . 2023-12-07
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Ordered delivery, turned up an hour and a half late, we called when it was 30 minutes late and was told he left 10 minutes ago 30 minutes later we called again but was met with extreme rudeness and they put the phone down on us. Very poor!! Will not be using this restaurant again and will be blacklisting this in the village.
CR MDA . 2023-12-07
MORE AT Google
DO NOT ORDER FROM HERE!!! Ordered said would be here an hour ago, I called 3 times and the person who I spoke to was so rude and kept telling me to wait and that the driver was on his way, I asked him to call and he told me he didn't answer the phone, still never received the order! Absolutely disgusting service !
Lily Byrne . 2023-12-07
MORE AT Google
Great food. Delivery driver delivered to an alternative address as there was an issue with order. Thank you
Cat . 2023-12-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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163 Opinions
Everything was great best Indian we've had in a long time only note is that almost everything was at least a bit spicy...excellent for my husband not excellent for a spice avoider like me but still 5 stars. Delivery driver was very polite. Tried to review on justeat but couldn't work out how!
643 Opinions
Today I bought two mutton biryani the foodwas spoiled . They cooked rice separately , meat separately it's very worst after long time went there it's really disappointed for me.
185 Opinions
Helpful staff on the phone when we placed an order and unexpectedly had guests. The staff allowed us to add to the order straight away and everything arrived perfect. The food was piping hot and the flavours just amazing. Really happy with the service, and meal.
968 Opinions
The best takeaway in Ipswich, maybe even Suffolk!. Been ordering from here for the past few years and every meal is outstanding. Other Indian restaurants/takeaways we have tried in the area are either not spicy enough or too oily, whereas Masha get it right every time while maintaing great value. Could not recommend more highly and I wouldn't consider going anywhere else. Delivery drivers are also always really friendly.