Ikea Restaurant in Walsall

Can get some good stuff for your home

It's nice place where you can shop for all your household items and you can have a Swedish lunch or coffee as part of your plan.

Always been great to shop and enjoyed food in the ikea restaurant

Why does the arrows take you round the whole store to get out , no shortcuts.

IKEA is always a fun place to go. The food in the café is decent and the bistro section is great for getting car snacks and is cheap too.

The cafe is the place to visit when going from Kettering to Bolton. The food is great value and tasty.

Always changing it's layout and adding new sections. Really like this branch. Food is always very good too.

Friendly helpful staff. Bought a bookcase, very heavy but the lady on the till called a couple of staff who loaded it.

Amazing well stocked store with incredible deals. We tried the restaurant after a long time and the food was delicious.

Everything for the house under one roof

The restaurant is brilliant. I used TGTG to get a huge veggie breakfast. Click and collect isn't for pedestrians but the staff were helpful. I won't order as a pedestrian again though but I only ordered a storage box that I walked away with.

You can pick up great bargains here. Avoid holiday periods or busy times if you can as it can be an overwhelming and tiring experience with very long queues especially at their restaurant.

Excellent store for home business and personal things, excellent restaurant and staff are a credit to Ikea

Quick visit. Will be returning soon.

The maze of hell. After completing the never ending maze of household doom you enter the warehouse of luck. Quite often only have some of the items you want.

Stopped on way to airport for a breakfast

Love going there It's a great place to find everything you need for the home.

Amazing experience here. Always an adventure exploring a new IKEA store, and this one was no different than any other. First, the food was amazing and great value. Then the showroom, incredible displays, just another IKEA store.

‼️❌🛑✋🏻 AVOID AT ANY COST!! Worst in customer service, placing item and tidiness, food variety, long queues on food and cashier, don’t accept cash payments which is another story of inconvenience.. Bristol branch is the best in the UK 😫

Had a great experience in the cafe with extremely helpful staff who went out of her way to look after us

there is a lot of parking but it gets so crowded weekends. it no longer cheap and affordable. materials are so so. frozen meatballs are great.

Best place to shop for home furniture

Really friendly staff and helpful

I recently visited IKEA Wednesbury in Birmingham and had a pleasant experience overall. The store is spacious, well-organized, and offers a wide variety of stylish, affordable furniture and home accessories. The showroom layout made it easy to visualize products in real settings, and the staff were friendly and helpful when needed. The self-serve warehouse section was efficient, and checkout was smooth. I also enjoyed a quick stop at the café—great value and tasty Swedish vegan balls. Parking was convenient, though it can get busy during peak hours. Overall, it was a productive and enjoyable shopping trip. Highly recommended for home inspiration.

It is a great place to shop and eat tasty food in the cafe.

Very poor service, charge a fee to deliver items damaged. Very difficult to contact to change redelivery date as automated date was time I was unavailable. Ignore clear delivery instructions or no communication between customer service and dispatch teams as repeatedly tried to deliver on dates I had stated I would be unavailable, and left rude voicemail message blaming me for not being home when I clearly stated I would not be home.

The Click and Collect service was prompt and courteous, so I was able to collect even a couple of hours before the allocated time slot. IKEA Birmingham is very extensive and a great place to go to ahop, especially if you are an IKEA enthusiast.

I've visited several IKEA sites, some better than others but but have to say this one was up with the best.

Place is massive, and when you need to escape always ask for help. 😂

A good couple of hours to brows through the endless maze of household items. But the best bit, IKEA cafe.

Perfect place to have a enjoyable shopping experience and meals

IKEA is pretty much the same wherever you visit it. But IKEA Birmingham is the first time I ever had to queue to get into the IKEA restaurant. Thankfully they had the foresight to have a member of staff managing the queue for group size and directing us to available tables so the queue moved quite efficiently. Otherwise, same ol' same 'ol.

Great selection. Easy to find what we need. Beautifully displayed. Can't forget the meatballs!

Really nice restaurant highly recommend the🦌 venison meatballs and mash with peas

Always love a trip to ikea. Hotdogs and cinnamon bun is deffinatly a must x

Love shopping at Ikea. Nice displays. Alot of varieties to shop.

Helpful staff - clean store - every thing you need under one roof- including food

Very big place, I love the set up

Too busy at weekends so we avoid going then, popped in for our tea on a Friday night there was a good deal on the fish and chips, but still raving busy. I found the milkshake down stairs was far too thick! (Download the app for free tea and coffee)

Loads of new products available

Always staff around to help. Kept tidy. Easy to navigate. I think most of my home consists of Ikea furniture

I take my 90+ YO dad there every Friday for the Ikea Family Member fish and chip dinner.

Great value breakfast. We have been visiting IKEA for breakfast for the last 20 years. Kids remember the children's area with nostalgia. My daughter was I can't believe that I am too old for the play area 😂 Sad to see that the play area is no more there 😟

Doubt they'll see this but thank you so much for your help Liv and Amna today (24/04/25). Went in to do a routine furniture shop which started off normal. Got to the till to pay and the prices I'd seen online weren't matching in-store so my first thought was thinking it must be my lucky day as the price was less. Liv came over as she could clearly tell I was bewildered by this and helped me through my whole process of making sure I'd scanned everything properly. Usually this is never an issue but one particular item had more parts than I'd want to remember but we got through that end of it. After that, we were still short on something and this is where Amna's help came in to get to the bottom of everything. She had noticed that one of the items I put on my order list was missing and thus the price wasn't adding up. Typing this out was nowhere near as long as it took in-store but I just want to thank the both of them for their patience with me and helping me get to the bottom of it. Now the fun part, putting it altogether!

Never shopped at IKEA before. Having spent an age wandering around a labyrinth of furniture ideas, trying to find things on their touchscreen computer systems that they have dotted around the place and also signing up to the mobile phone app I was still clueless as to what I was doing and how I was to take ownership of any furniture. Eventually I end up in some sort of warehouse with flat pack things on racks and I still had absolutely no idea as to what I had to do. Fortunately I found three employees standing about chatting to each other and I asked them how I could buy some furniture. I showed them what I was looking for and they pointed me in a vague direction at a pile of brown boxes. Turns out these were the piles of flat pack things I was after. The furniture itself is of excellent quality at least, even if the shopping experience is very confusing. And I found the hotdog to be somewhat bland. Will probably use the home order / delivery option in future.

Website said they were open on Easter Sunday 20th April. Drove all the way there to find out it was closed. So many others were there and had to turn around.

Had what I wanted and the cheap fish and chips was good value.

Travelled over 30 mins due to website saying they’re open, to only find out it’s closed, wasted journey.

Always a good option for your home

If you’re visiting on Easter Sunday ,April 20th. Even though the website explicitly says that it’s open, it isn’t, I called and checked with their support team who haven’t updated it yet.

The parking is good. The store layout helpful as you can bypass the areas you do not need. Checkout was quick and efficient and the free Family member coffee welcome.

Right bought draws witch ere ready for collection off them should of been whit got a chipy to build them got to studio after work to fine out that they were not the ones I wanted should of been all white rang arranged to be collected and I had the dismantled and raped for collection Thursday 17 April no show off them to collection waited 6 hours in studio rang them put on hold for 30 mins to then cut off rang again spoke to a woman that said she would arrange collection again so she did for Friday 18 th of April no show again rang again put on hold 30 40 mins cut off again rang back spoke to a mans he said there is no collection in the system said to put a complaint in head office I said already in process they lied to me 5 times it’s recorded anyway so can check it disconnected again rang back after 40 mins waiting again to be told that there is nothing about collecting the item and dropping offa new one all lies never again will I buy from them cost me over £100 in cost so far trading standards will be informed on Tuesday they should not get a 1 star never again

Bought nearly £700 of bedroom furniture last weekend. Brimnes 3 door cupboards included. I have to say that the packaging these are in, 3 big packages for each section of the cupboard…..ARE SHITE!! You can’t get into them easily at all!!! Having to use a screwdriver to rip the edges open!! Whose bloody stupid idea was that?!! Taken me 15 minutes JUST to rip the packaging open ffs!!! Absolutely pathetic!!

We went to design our wardrobe and buy to be delivered. There was a small wait to use a computer in the design section. But other than that, it was a great service. At times, we found it hard to use the different settings. But staff were there to help.

very bad experience with returns, they refused to take the product back even though it was new and we have the receipt,they dont even looked at it, because we did not have the original box ,the manager named Mimi served us she made us feel bad and sent us away saying that she had other customers, be careful if you buy furniture to measure before, although the company policy clearly states that we can return it without the original package, as long as the product is not used, some employees change the policy, possibly depending on nationality you are,very rude staff

Used the click and collect service which was very efficient.

Ordered and paid for a small kitchen plus fitting in Sept 2024. Spent hours chasing them up to get it fitted as a work top was the wrong size and work had stopped. Staff hang up on you, then send an email with no information, then you have to rejoin a queue for up to an hour to get through again. I eventually asked to return the kitchen. Ikea said they would only refund items that were still boxed. Another few months passed and after days of phone calls and messages to get the fitters back they offered to refund the kitchen if I removed it. I was left with no choice but to chase the fitters myself and it was eventually completed last week April 2025, though some of the finishes are below the standard anyone would expect. It's been a nightmare. will never use them again.

Needed spare parts which had to be delivered free of charge absolutely great

Always love a good mooch around IKEA

Got up at 3.30am to pick up a online order live in Carmarthen got to Birmingham 8.05 to be told that they had over sold put my order in 6 Days ago was 20 in stock didn’t even let me know then had a email to say that i had cancelled my order and they were going to refund me shame they didn’t send it before I arrived

Superb home renovating store. Mega choice really accessible and lunch is on offer too.

First time using my wheelchair. Sally on Customer Services was superb

Very good but prices bit higher

Fun experience watching people trying to get big flat packs into small cars 🤣🤣

Huge store. Well stocked. Great ideas. Very civilised restaurant

Plenty of car park, friendly staff, and lovely restaurant 😀

Could happily live in here, very clean tidy and so much to see Always look forward to visiting as always new items to tempt me Friendly and helpful staff

We all know that everybody loves ikea

Lovely place, very well displayed. From small household items to big kitchen and bedroom planning, and good quality products.

Love this store, veggie hotdog and ice cream is a must!

Its IKEA great ideas displayed as well as a great range of homeward and furniture. Idea for kids bedrooms as well as adults. Don't forget to stop in the Cafe for your Swedish meatballs (GF and Vg options)

Very good place to furniture and food.

Hot dogs and milkshake to fuel us before entering the main shop were very good. The cafe half way round was nice the cake selection outstanding although the coffee was stunning it was too small I would have liked a full mug

More than just a furniture store, but also a little step into Swedish culture. You can easily lose a day here looking to kit out your home, and also trying out lots of delicious foods in their various sections.

Lovely time had shopping for lighting, cushions, plants and candles.😊 Staff were very happy to see us and helpful with our questions, having a GSH always helps. Enjoyed the new layout and the ideas in store were inspiring. Kitchen area was fantastic.... Next project maybe🤔🌼😊

Visited many times but wanted to comment to say thank you to a lovely lady that helped me multiple times when trying to decipher the process of purchasing a curtain track and what was needed! Karen was super helpful and very knowledgeable with the products on offer and always willing to help despite me saying I wouldn’t bother her again 😅 She definitely elevated the whole IKEA shopping experience and made it that much easier, thank you!

Get there early to miss queues. Good breakfast.

typical IKEA just off junction 10 of the M6. Be prepared for a long walk as the place is huge. The store is located on a shopping park with plenty of brand and no brand chains. There’s something for everybody in the store and they will allow it to collect on the day, click and collect and have the furniture you buy delivered for an extra charge. Impressed with this branch as the staff with professional and polite. With the demise of IKEA in the UK over the Covid closures, this IKEA gets especially busy as people’s options for stores in Stoke, co Coventry, and Leicester of all closed.

When I asked for help, everyone was helpful. Food not very hot. All the staff were friendly and helpful.

Come away with things you never knew you needed.

Great value, especially the restaurant lol

Always find staff helpful in ikea however today we had a lovely lady called Alice in tv cabinet area , found her to be very knowledgeable with excellent customer service, credit to you 👏

This is my 'go to' place for certain items when I need them. As usual, this visit did not disappoint. I was able to get items I needed for a children's birthday party🎈 hosted at a venue e.g. napkins, tea towels, containers for clean and dirty cutlery, and picked up a couple of extra items that made me think 'yeah, I need this too'. As it was a weekday morning parking was fine, and I was in/out within 20 minutes! Thank you for yet another enjoyable and easy-breezy experience.

Returns service could be kinder and more helpful. Restaurant is good but very busy. Shopping is amazing there

IKEA is getting 5 stars just because they replace broken parts for FREE. I bought a MALM chest of drawers around 2 years ago and a drawer needed replacing as it broke due to my own fault and they replaced it free of charge and they do this as standard. Amazing customer service.

It's a modern prison with petty tactics designed to make you spend more money. I especially hate the fact that you can use the stairs to get up to the restaurant, but must wait for the lift to exit - seems to be a self defeating tactic to me. You win a few sales, while isolating those people who see through these tactics. A company with a proud history, selling out for short term gains. Please stop doing this and honour your founders. It should be a great business and experience for your customers.

I had an amazing shopping experience with Lillie in Birmingham on 8.3.25. She was really patient and helpful and we were able to find suitable furniture for our new house because of her. Thanks Lillie!

Only went to pick up a collection very efficient as you would expect

The app is terrible don't bother using it to shop

Love this store esp for kitchen stotage

Everyone knows IKEA by now. A really cool store. Always with just going and walking around because it does inspire you to change your home. Some great things to offer or ideas to redecorate. They sell everything you’d ever need for your home

Be sure to leave an hour spare if you need to use the collection point. Staff will be busy relaxing on their phones and make excuses about their areas not being cleared like it's a valid reason to find a table.

Always love coming here for a look around and the added bonus of the cafe

Located just off the M6, this place is huge and you’ll need at least a couple of hours to wander the IKEA route around. Plenty of great ideas, and stuff is usually good value. Amazingly there were no queues at the checkouts despite the place being fully of shopping families.

Affordable and good quality. Delivery options available online for a fee.

Great for a look around and the cafe and snack kiosk are good too

Don't bother going in if you are collecting anything from the collection point. It's been 1 hour so far to collect a small kitchen drawer and a front. Better off buying online or just avoiding IKEA as a whole.

What have you done with the pencils?

1 hour to get 2 small items from the collection point. If the management here can't see a problem with that they're also the problem.

It's IKEA. Use your family card in the restaurant bit, saves you a lot.