ICE in St Edmundsbury - Phone Number, Reservations, Reviews

Quirky restaurant. Super friendly and attentive servers. Mains nice and didn’t have to wait too long for them to arrive. I’m not a big fan of triple cooked chips but thats just my own personal view and I should have chosen an alternative. Delicious desserts.

Had the most fabulous experience at the ICE Lunch bar (Evening). Don’t be fooled by the location, once you park you are in a mini oasis and inside is unpretentious and downright comfortable. Super friendly hosts…and delicious drinks. Try the Lemon, or spiced Mojito which are both punchy. The No-mojito was also carefully concocted and a great driver drink.. Walking through to the lunch bar you have no idea what awaits but upon arrival, the greeting from John and his head chef made you feel right at home in your own kitchen (mine is not as fancy!). The food was divine and with each course you thought that’s my favourite..but turns out everything was! The explanation of the ingredients and methods to prepare, cook and garnish kept your attention through the evening as well as tingling all your taste buds. This is an experience not to be missed!! Can’t wait to come for brunch or dinner (or anything)!! How lucky to have this restaurant close by. A must!!

Keen to experience this place, on arrival not disappointed lovely friendly staff and cool atmosphere. However the food was big let down. Calamari was covered in thick greasy batter with thin stringy rubber band in the middle. Garlic sauce tasteless. Chicken burger was Gristly thighs and one slice of lettuce, pickles, sauces not included.Boring and with odd smell and taste. Chips again greasy and over cooked. Looking at other food delivered all the fried stuff was dark and thick with batter. Would not revisit.

Not been to Ice for a while but a rare free Saturday evening meant time for a re visit. We really enjoyed our evening , service was friendly and I was impressed around the checking for my gluten intolerance throughout the meal . The food was banging - all courses really well presented and absolutely delicious. Also had cocktails which were lovely . I really love everything about Ice and we are lucky to have it on our doorstep .

Fab food and lovey environment. Don’t be scared of lorry park. It’s lively when you get there! Recommend bean burger and chips

Excellent food, we all enjoyed brunch with plenty of choice on the menu. Service was great with a nice atmosphere. I recommend that you book in advance.

This time for breakfast! What a treat. My husband had the full English; you could tell just by looking at the plate of food that top notch ingredients were used. I had the scrambled egg with avocado on sourdough - again, food was fresh and so delicious. The restaurant is run so smoothly and with little fuss - this is our new go to breakfast venue - it got busy later on with people that had booked so we were lucky to get a table

We visited here on a Sunday morning for brunch. The menu reads as indulgent, and the food lived up to this! We enjoyed mellow and well crafted coffees while we waited for our food. The toddler food came out almost instantly, and this distracted our little one away from the colouring in pencils that we were kindly provided with on arrival. Our toddler loved the pancakes! We ordered the sourdough with smoked salmon & scrambled egg as well as the Full English, requested to be served with crispy bacon. The Full English is the best that I have had from memory. It is a dish that is often poorly delivered by restaurants, who slap together greasy ingredients with little care. ICE cooked every element to perfection, and they served it on a warm & beautiful plate - fantastic! The only reason for the 4 was because of the front of house. The service was slightly attentive, but there were moments where it could have been warmer. The people coming to the table changed regularly, ordering an additional drink when they thought we were wrapping up seemed to be an issue, and the interaction when placing the order wasn’t 100% smooth as the order had to be clarified a couple of times. All in all - a lovely spot, great for families, and perfect for a Sunday brunch!

We visited at 1230 on 13th January 2024. We were a party of 4 (2 couples) and were super excited to go to ICE. We found it by looking for somewhere to meet for lunch on the internet, and it looked really cool. The nachos for starters were poor, awful cheese sauce on the plate, soggy nachos and only the pulled pork saved it. the main courses were sirloin, open steak sandwich and two chicken burgers. The steak on the steak sandwich was undercooked compared to what was asked for, the sirloin was cold and badly cooked. One of the chicken burgers was cold (and so it didn't even get eaten) and my husband's chicken in his burger was RAW! When we told the waitress, she argued that because thigh meat is used in the burgers it would be a different colour... And eventually reluctantly took it back... Returning with 'another' which was as cold as mine. This was topped off by a Eaton mess sundae which had 1 tiny piece of weird meringue ice cream and FROZEN raspberries. We were so disappointed because we were really excited to go, and to be fair it's a nice place. But the food and the service were so bad we will never go back!

Situated in the middle of a small industrial estate, this restaurant is unpretentious but what a find. An excellent full English breakfast, beautifully presented and great friendly service. Eggs of your choice, black pudding, the best ever hash browns, streaky bacon, sausages, mushroom, vine tomatoes and wonderful sourdough toast. What a feast. My wife had scrambled eggs on sourdough toast with smoked salmon and the same wonderful hash browns.

We looked on Google for somewhere near & new to go for brunch and came across the ICE restaurant ... and what a great find this was! We loved the decor and atmosphere. The staff was friendly and efficient. I ordered the ICE Full English (replacing the black pudding with avocado), and my wife had a pancake stack. We loved the food and thought the prices were reasonable. The fact that it was busy had no impact on the service and the wait time - the service was great, and we did not wait long for our coffees and food. These guys know how to run a restaurant for sure! Thank you, and we'll see you again soon!

First time at ICE and cannot wait to return. The Bao buns with pulled pork and hoisin sauce were simply outstanding. The chicken burger with coleslaw and hot sauce was fab - love that there isn't a brioche bun in sight - just a good old fashioned burger bap with delicious fries. Staff were brilliant and the restaurant itself industrial in style and quirky.

Delicious breakfast and such a great place to catch up with friends, relaxed friendly atmosphere with great customer service. The front of house team couldn’t have been more accommodating and the food was that good we have already booked for October.

I booked a table for friends and I to attend a comedy night complete with pre comedy night food. The venue is beautiful, welcoming, quirky, and fun. On arrival we were seated at a table for 6 on hard metal chairs - most uncomfortable, especially so for those of us with a slightly larger disposition. We didn't bring this to the attention of anyone as aside from 4 tall seats at a tall table, the venue appeared to be sold out. We placed our orders for drinks, and food, the cocktails - delicious and appeasing to the eye. The main meals, fab presentation and great taste (though I am unsure why the 2 burger meal offer isn't valid on a Thursday as advertised - because of an event I guess, all the same somewhat misleading). We had taken the liberty of looking at the menu online prior to attending and were disappointed to find that the menu provided was a limited one due to the event and not the menu that we had perused on their website. The desserts. The ice cream sundaes were lovely.... The jam roly poly looked amazing. The cherry crumble with tonka bean gelato - interesting.... A lot of crumble to a little gelato ratio. The crumble, tarte, dry, and inedible, especially so once the gelato had been eaten, leaving a thick film in the mouth.... Not at all nice considering it came highly recommended. 2 ordered, 2 returned barely eaten. We were not checked on during the desserts and the amount of crumble returned to the kitchen spoke volumes though no one said anything to us at the time. I provided the restaurant with feedback and have been somewhat dismayed at their response. Any thoughts that I may have had at revisiting all diminished. The comedy night itself was really good fun, and as a first visit to this particular venue, aside from the desserts and uncomfortable chairs, we had fun. The chairs and desserts added to the laughter albeit at a cost to ourselves....

I went to Ice cafe with my mum and daughter as a treat at lunchtime today. The food (burgers) was nice enough, if a little greasy, and our waiter was good. However, towards the end of her meal my mum found a hair in her food; it was a different length and colour to any of ours. She very calmly left the rest of her food and approached a member of staff to tell them about it. She was offered more food which was a nice gesture, but she didn't need another meal as she had eaten approx 3/4 of the original meal, we were also short on time. In the end we were given a complimentary chocolate brownie to take away, ok but I don't think it made up for the issue. It's a shame that a generally good restaurant let it's self down from a hygiene and then customer service perspective.

You wouldn't know this place was there unless you’ve been told. Little gem:) great food, reasonably priced, great staff… will be back.

Great service, such a friendly staff. And the food is absolutely amazing. Portions are just the right size so you don’t feel like you can’t breath after a meal.

Just back from brunch, all had the full English, wonderful plate full, local ingredients, cooked to perfection. Friendly, attentive waiting staff. Quick service from the kitchen, our tummies are stuffed. Keep up the good work, we'll be back!

Love the place and eaten here a few times (nice treat) but it’s seems the time we have to wait for our orders to be taken and then for both the food and drinks to be deprived is ever increasing. The staff seem very nice and helpful but without any urgency, furthermore the food (three breakfasts) has definitely dropped in terms of quality, such a shame!

A hidden gem. We both had an English breakfast which was delicious and large! The service was fabulous, customer service from the young staff was lovely to see. We will definitely return. Looks like the monthly comedy nights are popular too!

Just got back from ice absolutely fantastic the service was second to none and the food was the best my wife is quite hard to please and she could not fault anything and neither could I Just fantastic

Went today to this cafe after being told of the cute hidden cafe by friends who have passed by also wanting to try. We were seated promptly without a booking, laid up and drinks arrived quickly. The staff were lovely, the place is gorgeous and...

Really disappointed today, fish greasy chips soggy, brisket fatty, told them we were unhappy with quality offered a pudding which we didn't want, probably wouldn't return . Shame as we have recommended in the past as well as visiting ourselves on several occasions. Service was...

Went for the comedy nigayht which was excellent with friends. The food was also excellent. The only thing was that the drinks service was slow. It was a very busy night and everyone was working hard so maybe slightly under staffed. Would definitely visit again...

We booked a table for 6 to treat our neighbours last night after being so kind to us all year , so wanted it to be good. We had a fantastic round table just at the entrance to a very busy restaurant, it was a...

First visit to Ice for Sunday brunch with friends. Great choice on the menu. Couldn’t fault the full English or the service we received, certainly didn’t leave feeling hungry. Wouldn’t hesitate to recommend

We recently held our wedding party at ICE after marrying abroad earlier in the year. It is such a great place for a party, the space needs no decoration, food was amazing and the staff are kind and attentive! I would recommend it to anyone...

ICE is one of the few places to eat and drink that continues to provide consistently thoughtful attentive service, outstanding food prepared with care in the backdrop of a brilliantly designed contemporary location. It’s been my forth time coming for dinner. Always consistent, great flavoured...

Our visit was AMAZING! Service was quick and staff was respectful, food and drinks tasted great, and the environment was vibrant and comforting!

Previous visits have been great but my recent breakfast was not what I was expecting. The hash browns being one. Not quite sure what kind of hash browns they were. Only one slice of toast too. Slightly overpriced for what it is. Generally the food...

We have just celebrated a family wedding here and I would just like to compliment the staff on their friendliness, professionalism and lovely manner. There was a lovely atmosphere and we were made to feel very welcome. It was interesting to watch the food being...

Have had a fantastic breakfast at the ice cafe , lovely people and great setting . Will certainly be going back

What a great looking establishment, nicely decorated, very polite afficiant staff. Lovely breakfast, really tasty

2 breakfasts Sunday morning, poor value. Expensive, small portions , poached eggs under cooked , l don,t mind paying but this was very disappointing. Swerve on it……

We went to the weekly Lunch Bar at ICE for another exceptional meal. All of the 8 courses were bursting with flavour and the enthusiasm and skill of the team preparing the food for us was very obvious. The whole event was not just a...

We both went for the pulled pork which was very nice. Great food, great service and was lovely sitting outside in the sun.

I visited here on Sunday for some brunch not having heard of Ice but was meeting friends. I was not disappointed! The food here is excellent and the prices are very reasonable. The servings are also good. I visited with my partner tonight and she...

Really enjoyed ICE - had dinner there Saturday night and enjoyed it so much, we decided to come back for breakfast the next morning! It's in a very strange location just outside of Bury St. Edmunds but that is what gives it its vibes and...

The rare (4 times per month) tasting experience is exceptional There are just 14 diners sitting in a horseshoe around a central area where 8 courses are prepared and cooked in front of you. The staff are food enthusiasts and take care to source the...

Recommended by a work colleague so went for lunch with family. Food was amazing and great choice, including children's menu. Very child friendly, lovely atmosphere and friendly , professional staff. Would suggest trying the Thai Crab Cake or the Falafel Flatbread but to be honest...

Visited ICE for the first time to meet up with a friend for lunch. I had never heard of the restaurant before but really liked the sound of the menu, especially as I am a vegetarian and still find that some places didn’t really cater...

We arrived to our booking on a Saturday evening to find the place empty, which isn't a great sign. We are local and had heard good things about the place but this was our first visit. Emily showed us to our seats and gave us...

I booked a 6pm table for 5 of us so we could take advantage of the £6 cocktails from 5-7pm . We had great service all evening and there was no rush for us to order our food which was great as it meant we...

went for lunch with 5 friends, rather basic industrial design, I had the Crab Cake on Thai Curry, which was a mistake! The Crab Cake was OK to begin with but ended up as rather unappetising soggy messy, being in the curry. One of us...

Myself and my husband went for lunch here with our 1 year old daughter yesterday as it was my husbands 40th and I honestly had THE BEST veggie nachos I’ve ever had! Husband had a fry up and said the black pudding was particularly amazing....

Came here for a work lunch. I know it's called Ice but we were not expecting the restaurant to be so chilly! But that was our only issue - the food and service was second to none.

Congratulations for such a successful New Year's Eve event. 8 course taster menu was excellent. Front of house staff were brilliant all evening. Live music provided by Bethany Jane & Bro was perfect choice. Overall, a great night out. Thank you.

Popped in for a quick bite to eat with family - all I can say is WOW! Absolutely LOVE the decor, very quirky and modern and there was a lovely atmosphere. Food was PERFECT and our service was fantastic - super friendly and chatty wait...

Visited with the grandchildren today (Fri 29th October) for lunch. We had a lovely meal but full credit to the young lad who served us. He was efficient but so friendly. Too often waiters/ waitresses appear to just be going through the motions. This lad...

If you are going to Ice as the name suggests wear warm clothes! The metal seats were cold and uncomfortable and very little heating inside, we had to keep our coats on. I had the ice burger and it was without flavour except for some...

We went for the lunch bar. And... in one word AMAZING. Great food. They gave a good insight on how they prepare their food. I have learned a lot and had a good laugh. Highly recommendable

Went following recommendation from friends and were very impressed. Had two meals there now, both special occasions with family visits. The portions are large and the menu extensive with a good range of Vegan/vegetarian and gluten free options. Free car parking. Our little boy’s eyes...

Have eaten here quite a lot and food always of a good standard, tasty and plenty of it! Today's visit echoed the above but unfortunately the air-con was quite cold. We asked for it to be turned down which it was a little but soon...

Ice is a surprise find in an unexpected place. A hidden gem offering excellent food, welcoming staff and a pleasant and comfortable dining environment. We went as a family of seven for a late breakfast. Most of us had the Full English with their own...

The food is still as good as ever We sat outside under a sort of glorified garden canopy. It was a belting hot day otherwise we would have been inside the Café. Social distancing and all that entails was well followed The Fish 'n Chips...

First time here and it certainly didn’t disappoint, fantastic food and a great atmosphere. Staff great loved it will definitely visit again

I had my first visit to ICE today, and enjoyed a deliciously decadent late breakfast. It was a nice surprise to find out I could order pancakes until 3pm, which was just what I fancied, despite it being lunch time! ICE has a beautiful and...

Just had our 3rd takeaway from here (got a variety and shared so we could all taste a bit of everything!) The first we opted for pizza (tiger king - very tasty, really nice to have a gremolata base as something different to the usual...

Ordered 4 pizzas and we all loved them! We had someone with special diet requirements and they checked all our pizzas were correct before we collected them!

Visited today for lunch. My wife had the hot dog and I had a pizza, both were incredible! Easily the best pizza in Bury St Edmunds! The staff obviously care about what they're doing and gave great recommendations. Prices are fantastic too. Covid-wise all tables...

What a brilliant place. Very trendy with amazing menus. Milkshakes were divine and with 3 mini donuts on the straw were also very filling. Waiting staff very helpful and knowledgeable. Will certainly be back.

Had the most delicious meal at the ICE restaurant last night. It’s a must....you have to go. Cocktails were delicious....regretted having to drive.....food was so full of flavour. My new favourite place. Recommendation......try it at least once !!

I visited last month with my boyfriend for brekky, he asked for everything well done but that’s not how it came out!The sausages looked like wrinkly old skin, I think they had just been put in the microwave. I’m guessing chefs had had a busy...

Always on the hunt for a great breakfast, I was given a tip about the ICE Cafe. Wow... we loved it, it has an industrial feel about the decor, ( well it is on an industrial estate). But don’t let the location put you off....

Fab place. Try to book before you go though. We managed to get a space but a few people were turned away and this was a Wednesday lunch time. Prompt professional service. Delicious burger and sourdough club sandwich. Mocktails and hot chocolate were delicious. The...

Arrived to meet for a family breakfast. Most of our group arrived prior to 12pm and my other half and I arrived at 12pm. Breakfast is served until 12pm and though the rest of our table was served breakfast, when we asked if we would...

The venue is nice and modern with quirky features. Great drinks menu with lots of options for alcoholic and non alcoholic. The hot chocolate was rich and delicious but the Chai latte could have been much warmer. The halloumi burger was nice although didn't state...

Having enjoyed eating at ICE Cafe during the week, we were keen to try the new 'El Siete' menu , and booked for their opening weekend. The concept is to have small portions of food, and not stick to a traditional 3-course menu. Food is...

Had a lovely lunch here with my boyfriend. Great setting, funky decor and delicious food! Highly recommended and I can’t wait to come back!!

We visited for lunch on the 14th Feb, the cafe was busy but not overly noisy, which created a good atmosphere. Staff and service were excellent, decor offers something a little different for this area which we enjoyed. Having looked at previous menus online I...

Ate at the ICE restaurant today for the first time. We ordered off the breakfast menu, muffins were very thin and tough and hard to cut into and pancakes were unfortunately lukewarm. All generally underwhelming and issues that could have been easily fixed but no...

Have visited a few times and had great food and drinks previously and loved the vast range on offer. Returned with friends (our choice of venue as had been raving about menu) to find that the day time menu has been significantly reduced. Lots of...

Went for breakfast & had no idea where we were going but very pleasantly surprised. Excellent food, service & what an amazing wacky different place to spend a few hours eating a good breakfast. Highly recommended & believe they are starting to do evening meals...

There is certainly nowhere else like this in Suffolk. Good choice of drinks and food. Their scrambled eggs with avocado and crushed hash browns is excellent and very filling. The only downside is the coffee which is lukewarm at best. We mentioned this to our...

Called in for brunch. A fairly new cafe in a converted industrial building with no windows although had there been the view out would be a pretty grim as the cafe is on an industrial estate next to the A14 The interior design was probably...

We went for a family meal just before Christmas, first visit but already planning our return. The food was really great (except the kids macaroni cheese which was pretty gross!) super tasty burgers and the BEST chips. We also had some really good homemade mayonnaise...

It was quite busy when we arrived but they fitted us in ok. Very modern quirky restaurant that we liked, it's quite easy to forget you are on an industrial estate once inside. Service was good, breakfasts good too. I had the large breakfast, no...

Pre shopping breakfast. Both had full English but could have chosen anything because it all looked superb. Friendly efficient service. Clean and professional with stylish design features. A dazzling jewel in the crown of Bury St Edmunds. All the best for the future.

I'd first seen the ICE Café when it was being built and had the thinking behind the Café explained. I went there with Memsahib and was impressed by the food. The mem. had the "Fish and Chips". The batter on the fish looked crispy and...

You must check this place out!! The waitresses are really friendly & very attentive. Fantastic breakfast menu & the food speaks for itself. This is a hidden treasure! Would reccomend booking, lots of parking & we will definitely be back 10/10

Since discovering ICE last Wednesday I have now been THREE times in less than a week, the food is delicious! Love the milkshakes and homemade cakes. I had the parpadelle with shrimp and it was one of the best pasta dishes I’ve ever eaten. Loved...

Visited for the first time for breakfast. Quirky little spot in an industrial estate. Busy for breakfast with a few empty tables. Lots of young girls trying to look busy. Breakfast was ok - bacon was very greasy and obviously fried not grilled. Half way...

Went for lunch with friends, my first visit, I ordered mac&cheese it was very nice but the portion was absolutely enormous!! It easily could've fed 4 people, and as I hate waste it put me off a bit. It would be much better as a...

Retro, all reused materials furnish the Ice Cafe giving it a completely different look. Booking is necessary although we managed to get a table thanks to a cancellation. We wanted lunch but were told only breakfast was being served at the time it was 11.15...

We visited on a Wednesday so didn’t need to book. We had heard good things so thought we’d give it a try. We ordered The Reuben and the Halloumi Flatbread along with cold and hot drinks. The atmosphere was great with excellent music. The food...

Had a trip into bury and thought I’d check out the infusions cafe for a quick bite to eat, the menu was decent, the staff were really friendly and the food I ordered was incredible, haven’t had a sandwich that good In Years ‘the reuben’...

I had wanted to try Ice Cafe as heard mix of reviews firstly the heavy metal music was more a club in the evening then a lunch time we ordered the sharing platter of Camanbert cheese with sourdough baguette’s with posh chips a long wait...

Had the pleasure of eating brunch here today & what a treat. Friendly welcoming staff, excellent choice of beverages and a good menu selection. The Ice breakfast baguette was well cooked & you could tell that good ingredients were used, bacon & sausage delicious no...

We went out for lunch and were lucky there was a free table as I think you normally need to book.We tried the noodles with tempura chicken and bacon flatbread. The food was all cooked to a good standard and very tasty. The bacon was...

Went for breakfast today for my sons birthday and we thoroughly enjoyed it portions were huge and tasty. Service was fine drinks took a while but all in all it was great.Nice decor and added bonus of not having to worry about parking. Will go...

Friendly, efficient, very decent food. Great kids menu, big big portions with a few of us eating the burgers. I had the seafood pasta which was delicious with crab and prawns. We managed to share one waffle for pudding which was really excellent. Teenagers loved...

We have been a total of 4 times.. Our 1st experience was very positive, great effort from staff, and the food was lovely hence our returning visits. However, the last 2 times we left disappointed.. We thought we’d give it another try for a Breakfast,...

This is a really modern cafe / restaurant in a unique setting! Fantastic decor, very clean and super efficient staff.

After hearing good reports about this place I had been wanting to visit for ages So I took my partner here for lunch on our anniversary. Oh what a disappointment... The staff where friendly and seated us quickly then took our order. However we had...

It’s a lovely place outside Bury st Edmunds, the good was great, sausages were really good and the service was brilliant. It was great because we could find parking easily especially on a rainy day like today. We will definitely come back again.

This restaurant is "different!" Its location is unusual and its certainly not warm and comfortable as many eateries are probably in keeping with the name and effort to achieve the effect! I found seating slightly uncomfortable after a while BUT the delicious food"sledged" me onward!...

Such a shame because the food here is really good. However we went in at lunchtime today and had to wait an hour for 2 sandwiches and chips. At no point were we told that the wait would be that long. We ended up having...

Pleasantly surprised with quality interior decoration, pleasant staff and amazing bacon flatbread. Shall return with friends and family

Visited for the first time for a catch up mid week lunch with my ex colleague. It’s an unusual location for a restaurant but nevertheless it was well patronised at the time of our visit by all age groups. First impressions were professional staff, interesting...

We swung in here after church as we had heard about this place and wanted to try it It’s different but in a great way It’s new refreshing and the food is good It’s quite expensive but good quality I think, so well worth the...