Based on 3.519 opinions finded in 2 websites
Based on 3.519 opinions finded in 2 websites
Opinions
Love the food staff friendly and helpful
Michael Lee . 2024-12-11
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Had an excellent time, the service was perfect - thank you Kieran for looking after my table tonight, it was a pleasure :)
The Oddities Bureau . 2024-12-09
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6 of us went for meals 2 of us had burgers which were cremated other than that the meals were ok, dessert menu is a bit limited, good choice of drinks and staff are friendly enough and the pub has a good atmosphere.
David . 2024-12-07
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Excellent meal, prompt service. Nathaniel particularly helpful but good
Janet Home . 2024-12-05
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Great experience and lovely place. All staff were lovely especially Adam
Elisha Boddy . 2024-11-28
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Lovely place to stop and eat, nice atmosphere and good value, Adam in particular was great, he was very friendly, helpful and great to chat to, would definitely recommend
Melissa Smithers . 2024-11-28
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Popped in for a burger and a few drinks, was served by Adam mainly and I must say he was so funny and friendly! He is an asset to your team. The food was delicious and great value and the atmosphere was warm and welcoming. Can’t wait to come back for another giggle with Adam!
Tasmin Jane . 2024-11-28
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Came for a meal the other day here, food was great and we were served by Adam who was very polite and provided excellent service! Will definitely be back!
Dave Edwards . 2024-11-28
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Fantastic night leaving party for Homebase the food was excellent and so was the service
Michelle Malia . 2024-11-27
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Came to visit with my fiancé, the food was lovely, & the service/ staff was amazing! Adam in particular, he was very friendly, lovely and a delight to chat to, would definitely return in the future😁! Such a great atmosphere in the restaurant too!
Tara Dent . 2024-11-24
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I've been here before food is nearly always good. I have been a couple of times when it's not been great. Bar staff are lovely, always friendly and helpful
Jane Hodge . 2024-11-22
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Petra and Jez run a great family pub. Food is good, delivered quickly and the staff are really friendly and accommodating. Recommend highly!
Helen Barton . 2024-11-22
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Stopped here on the way home Saturday 9th November, around 6:30pm. Hadn’t booked, tho getting a table wasn’t a problem. Told us there’s over half hour wait for food, however our food arrived sub 20 minutes. Very good portions and cooked perfectly. Best Hungry Horse we have visited. Thank you.
Terence Newell . 2024-11-19
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Good quality food, lots of choice and not over priced.
Gordon Cresswell . 2024-11-19
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Nice friendly staff, good service, gets busy at peak times with people booking tables and waiting times for food takes longer
nay 3078 . 2024-11-17
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Kieran, is an exceptional waiter. He is always very hospitable and very friendly. He ensures his customers are well looked after during dining.
K M . 2024-11-17
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A classic pub grub experience! We arrived and parked in the car park provided. It had a gate but we couldn't see clearly what time it closed. We were going to the cinema afterwards, so in the end we drove round to the cinema car park after the meal to avoid getting trapped. They quickly took us to our seats. It was warm and clean and Christmassy! We chose our food and went up to order (no table service). I flipping love lasagne, but they were our of lasagne, so in the end I had their sizzler. The food came without cutlery. We were told we had to get our own. I got knives and forks but couldn't find the spoons. I asked, and they said there weren't spoons. Mains don't come with cutlery, but pudding comes with spoons. Right. Sure. Overall the food was great. Good chips, good chicken, good sauce. My wife loved her curry. No naan bread, but I suppose it is only a pub! My corn-on-the-cob was dreadful - It was soggy like it had been boiled - but everything else was lovely! Pudding was nice too, as were the drinks! We spent around £45 for 2 of us, but used Tesco Clubcard vouchers to cover £35 of it, so overall it was a cheap but good experience! I'd definitely recommend coming here. It's not Michelin star or anything, but it's nice! Friendly staff, nice decor, family environment, good menu choice, a classic British cheap pub-grub experience.
Michael Hunter . 2024-11-16
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Quick and friendly service from Kieran and chefs Joe, Amy and Terry.
snowmankev808 . 2024-11-15
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Thanks to Kieran for quick and friendly service. Excellent fish and chips.
Kit 33 . 2024-11-15
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Very good food and the staff are very friendly
Ibi Kassai . 2024-11-13
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Disappointing visit. Food was cold and item missed from one plate. Ordered dessert which was all frozen - stated on the menu that the custard element of the trifle baked Alaska was frozen …. Which was fine but the whole dessert came frozen … and I couldn’t even push my spoon through it. When I complained I was told it should all be frozen and that staff are told my head office how to cook meals and the instructions for this dessert were to serve frozen. I cannot believe that anyone would enjoy eating frozen sponge, raspberry sauce and meringue …. I requested a refund. Average food …won’t be rushing back. Also put ice cubes in a milkshake !
Emma Taylor . 2024-11-08
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The parking is easy and the place is clean with a good atmosphere but oh dear the food I had was a full English. Blackened bacon, rock hard sausage and nearly toasted toast. I did return the sausage which came back in another dish. It had been microwaved to within a inch of it life and the hard bits removed. I did mention it to another waitress who smiled and said sorry. This was one of my good places to eat but no more. My wife's scampi was ok though.
Brian Knight . 2024-11-07
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Disappointed with the menu didn't cater for vegetarians only a couple of dishes introduce more please
Denise Hill . 2024-10-27
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I took my daughter and son in law for lunch. They both had burgers, and i had roast beef. The man taking the order was quite funny, and he asked(?)if anyone had any allergies. Incongruously when the food arrived, my daughters plate had scampi on it! Maybe knowing the kitchen as he did, putting strange things on meals, thats why he asked if there were any allegies! My beef was really tough, but i ate what i could, having paid for it. Sorry, will not be going back again
Gillian Hart . 2024-10-24
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Food was not great ordered salmon sizzler it was frozen and just sloppy mush. Its cheap and cheerful for a beer but wouldn't eat there again.
Lizzie Burke . 2024-10-21
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Always great food & friendly service
Tracie Amos . 2024-10-21
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The menu offers a wide range of choices, ensuring there's something for everyone. The deals available are great and really make it affordable for families or groups. On top of that, the service was incredibly quick, so we didn't have to wait long to enjoy our meal. Overall, it’s a lovely spot for good food, good value, and fast service.
Val Lit . 2024-10-20
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Good food and excellent service as always. Thanks Jason and the team
Chris Mullis . 2024-10-20
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I love my food
K Leigh Wall . 2024-10-19
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Had a mega breakfast today. The food was good, but the eggs came with a fair bit of grease. The pub itself is quite nice with a good range on the menu and at the bar, with a limited range of craft beers too. Could do with a bottomless coffee option with the breakfast like many of the other pubs offer, but that's a Green King issue rather than locally. Caters for children in the beer garden and also has an 18+ area for those of us who like to have a meal/drink without little ones running around. Big positive - well done. Overall, the environment is welcoming, but there are signs of age/wear and tear with the decorating, but to be expected, I guess. The walls need a bit of paint reapplying and would look great again. Food 4.5/5 Environment 3/5 Staff 5/5 Prices 4.5/5
Philip Woolley . 2024-10-18
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We were served by Di, she was a delight to be around. Always happy and friendly. And always goes out of her way to make sure you get want.
Rajdeep U . 2024-10-16
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We enjoyed an evening meal here after a long day out. We were seated and served quickly. The food was good and hot, the staff very pleasant and the prices very reasonable. Would def recommend!
Sandrine Pickering . 2024-10-13
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I eat there alot and the food and service is excellent. The staff are so friendly and professional
Roger Langhor . 2024-10-11
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It's pretty average for a Hungry Horse. The food was ok, and the service was ok, however the kitchen is pretty slow, and your orders will take a while to come.
Derron Bailey . 2024-10-06
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Had a lovely breakfast, great value and fantastic staff, thank you Petra, Jason and Jez
Karen Haskerhcsjhfhdg . 2024-10-05
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Like always, was really tasty 😋
Natlja . 2024-10-05
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Lovely breakfast and great service......👍👍👍
Anushka Peiris . 2024-10-04
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Service was amazing, food was amazing better then other hungry houses as well
Dani Smith . 2024-09-30
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Sorry to say but I took my friend daughter here for lunch today. We ordered via the app cheesy garlic ciabatta for starter what we got was cheesy garlic bread and took 30 mins from placing order on the app. Next was our main we had the same meal so both ordered Chicken New Yorker from the super specials. It was disgusting, chicken was burnt, coleslaw tasted of earth, chips god knows what they did to them but there was no potato in looked like been cooked 3 times and chicken didn’t taste right, texture was off. The whole meal was cold. When bought to staff attention after looking for them she said the chicken was cooked and it was burnt where caught the grill, she asked if wanted redoing but due to the wait we had, how the first meal came out we had our money back for the mains. She did apologise but to little to late. Whilst we sat having our drinks before leaving a family complained of the times food was taking to come out and another lady sent her food back, when they left she had hardly ate the 2nd attempt of the meal I’m frustrated as we have had food here before and was really good.
Maria Millington . 2024-09-29
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Superb service from Kieran who always goes above and beyond, very friendly
Eileen Simons . 2024-09-27
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Have breakfast every Sunday morning with friends. The staff are lovely and the food is great value.
Philippa Belcher . 2024-09-23
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Good food and service. Easy parking. Recommended 👍
Lee Turner . 2024-09-22
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Me and my Dad came for breakfast today. Food was very good. Portion size was brilliant and the staff were brilliant. Food quality is good and hot. The staff are friendly too :) checking to make sure you're happy with the food, particularly a lady called Petra! Cappuccino was excellent.
Sam Shaw . 2024-09-19
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If you want a delicious, hot and quickly served breakfast then come to the Steam Turbine. Unfortunately we cannot add a photograph as we couldn't wait to eat it! Thank you to Petra and Jez for a great start to the day. Yum!
T R . 2024-09-19
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Loved the Lamb Kofta, it was a good portion size.
Lisa House . 2024-09-15
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Good food, very reasonably priced & always get a good service here. One of the best Hungry Horse pubs we've been to. Di was especially helpful on our last visit, explaining changes to the menu & use of Tesco Clubcard vouchers, which we really appreciated
Tracey 0044 . 2024-09-10
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Good food. Great service. Early so quiet, just how I like it. Served by Petra, friendly, smiling and very welcoming. Definitely will return. Highly recommend 😁
Clifton Obie . 2024-09-05
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Friendly staff and clean your table after food pretty much straight away very impressive
Scott Willis . 2024-09-03
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Food arrived fast and as requested. Charlie and Di were friendly polite and smiling. Thank you
Miriam Paget-kent . 2024-09-03
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Food very good and very quick service
Gary Shrapnell . 2024-09-02
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Booked a table. Went to order drinks was kept waiting for 15 mins while everyone else walking in got served first. We ended up going elsewhere and they lost over 100 in food and drinks
Sharon Osborn . 2024-09-02
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Took the family out for a treat. It was a fairly busy evening and kids eat for £1 which we didn't realise, but it was a bonus. The food took a while but we did have a group of 5 with all different stuff including a mixed grill, the staff were really lovely and worked really hard to keep people happy. I have to say I was really impressed with the food and the service here. Everyone left happy and had a full belly and nobody complaining, with 4 picky eaters that is a win for me and it all came under £100 with desserts as well which includes 2 of those ridiculous sharer ice cream sundaes ( both the boys didn't get the memo about sharing so little sister had to get a dessert of her own 😂) Great fun had by all though. We will be returning soon. Super family dinner.
Damiena Ballerini . 2024-08-29
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Really great place with really nice food for everyone. The staff really nice and helpful. If you have the green king app you can reserve your table and order food and drink without getting up to the bar just give the app your table number. If you not an app person still fine to order at the bar. 😉👌🏻 there is an outdoor play area and tables outside for the nicer days. Plenty of parking on site and wheel chair access. Highly recommend this place. Will always go back!!
Jimbob Brown . 2024-08-26
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Great food, service was great and they brought out all of the children's meals first which is always a winner! Good value for money!
Kara Crampton . 2024-08-24
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So my whole table ordered starters and mains. I just ordered a bacon and cheeseburger + Dr pepper zero. Drink arrived fast, then 40 mins later still no food, everyone else had everything. We raised it and they eventually got it to me, with a vague explanation of confusion being caused by everyone having starters, no actual sorry for the wait.
Fergus Setchell . 2024-08-22
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Great service and very good food 👌
Lee Chapman . 2024-08-22
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No clue on the place really. Marked down as it didn't offered what it said. Went because we were close and it said shows sports but alas, it doesn't. Looked like it was doing well for Sunday dinners though. Gave 3 stars service as the chap at front of house tried to offer somewhere else.
Dave lane . 2024-08-21
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i love steam turbine, the food amazing, customer service is amazing, staff are kind and place is clean,
Sofia Jones . 2024-08-21
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We stopped on our way from visiting family. We have been to the Steam Turbine a number of times, but today it wasn't such a good experience. The chips were not cooked inside, neither were the fries. The service was quick but maybe a bit more cooking time of the chips would be good. Thanks
Gill Jones . 2024-08-21
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The server Charlotte was very polite and friendly.
Lindsey O'Keeffe . 2024-08-20
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Excellent service … as always . Superb food. Staff always polite & friendly, especially Jason 😄
Ruth Tandy . 2024-08-18
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We had fish chips and mushy peas bread and butter twice and 2 drinks for less than £23.00. Best fish and chips ever. And the staff were great too
michael jacques . 2024-08-17
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Quick service, reasonably priced. Great for family get togethers
Emily Knight-Robinson . 2024-08-16
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A big shout out to Ashleigh, Zoe, Eloise & Madison for taking care of us today and making our visit very welcoming.
Andy Barnwell . 2024-08-16
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Pleasant pub for cheap food and drink. Often busy with children at peak times. However, later in the evening the pub is much quieter.
Alex Parsons-Moore . 2024-08-16
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Large portions,cheap food, burger offer was great
Janet O'Brien . 2024-08-16
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Lovely time as always. Ashleigh, Kieran and Zoe are fab as ever. Lovely food and really attentive service.
Jacqueline Parsons-Moore . 2024-08-16
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All the staff are really friendly and the food is lovely. And service is quick 👍
shirley rozic . 2024-08-16
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Beautiful award winning Pie. Extremely flavoursome, filling and a lovely homely, hearty meal 🥧
Elvira Demaine . 2024-08-15
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Had a wonderful meal there. Staff were lovely including the kitchen staff! Meal was delicious would highly recommend if your passing.
jenny kirk . 2024-08-14
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Very welcoming staff by Jason, Natalie and Charlotte. Even though it was one of the hottest days of the year. They all managed a smile and went out the way to have a chat. Food is always excellent, hence returning here many times and I can use my Tesco vouchers for the food. Atmosphere only got four stars as it does need Aircon.
Russell Belcher . 2024-08-12
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Jason always smiles, greets and make you feel helpful. Helps with order
K P . 2024-08-12
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My family and i are a frequent visitor here, it has amazing food , very nice employees and an amazing atmosphere, the only bad thing is sometimes there are little children running around screaming!overall i would definitely recommend it!
Sophia Wood . 2024-08-11
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Typical family pub restaurant mind and check the deals for the day. Only reason for 3 star as partners steak was well done when asking for medium rare. Good parking and lots of shops around. Servers are super helpful and you can use your blue lights card. We ordered using the app and the service was very quick.
HunBro . 2024-08-11
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Fantastic service as always. Mia was very patient when we were at the bar and was more than happy to keep changing sections of our order due to our own misunderstandings within our party with no complaints, was also very helpful with the ordering process! Jason was also very helpful! as always and both are a credit to the team. Food nice and affordable with it coming out quickly. Lovely place to eat out
Danny Evans . 2024-08-11
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Food seemed dry and overcooked today. 4 of us each had something different but all meals just passable
Amanda Miller . 2024-08-11
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A great meal for the family. All the food was cooked well, we ordered on the app which made it easy and the food came quickly. Clearing the tables a bit quicker would be the only thing we would comment on but otherwise, the service was friendly and professional.
Janet Preece . 2024-08-11
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Me and my girl laura come to steam turbine 3 to 4 times a week and the food is amazing breakfast is fantastic great value for money and the staff are first class and easy to book a table on line cheers from ray morris
Raymond Morris . 2024-08-11
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Excellent friendly staff,nothing to much trouble.
Laura Scotton . 2024-08-11
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Excellent all round experience 👏
Jason Hunt . 2024-08-11
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The food is always very good, quick service, clean and friendly
Debi Newman . 2024-08-11
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Went last week, was advised a 30-40 min wait for food. Which was OK. We ordered our drinks on the app and waited 30 mins for that. And then waited 1 hour 15 mins for the food. Mine was over cooked, my husbands was missing elements of his burger, and my sons was ok. They never did a check back so unable to complain. But then did we want to wait another hour for them to fix it??? The card machines also went down and the staff member I was being served by had no idea how to deal with this ( I had no cash on me) so took someone else to come over and show him how to send the order without payment. We paid just before we left. No overly impressed I'm afraid.
tracy eadon . 2024-08-07
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Normally, i d be singing the praise for here, but we were sorely disappointed with everything. We place our orders at the bar. 2x orders, and the second order came before the first order by sometime. In fact, the meals were almost eaten when the first order came. I chose the Sunday dinner, a free drink in the price?? Not offered, we had to ask, and made to feel like we were in the wrong. The meat was dry//hard, no mash potato, came later when asked staff. The veg was hard. In my opinion, it was a complete waste of good money A total change to what we thought was a good food pub.
Liz . 2024-08-06
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Great breakfast on a Sunday morning Great service and very friendly staff.
Bob Mundie . 2024-08-04
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First visit to the Steam Turbine with a family group of 12. Friendly attentive staff, good food, nice atmosphere. We have booked again.
ian jones . 2024-08-02
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Popped in to have a quick drink in the garden after a very long walk in hot weather, just me and my dog. Conversation was as follows: no dogs allowed. Ok I’ll order and go into the garden. Have to order on the app. I don’t have the app. Download it I have no wi fi- I’m not allowed in the pub Can’t serve you then Is that the way to treat customers who would have come back for a meal and more drinks? Terrible way to treat people
Linda Randeria . 2024-07-29
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Cheap and cheerful place to eat! The staff here are really attentive and friendly. Chatty and professional. Quieter on Sunday morning early for breakfast, food was good.. Good value, the staff are the asset here! Excellent customer service. Cheers all!
Kim MV . 2024-07-28
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New staff who are ill get sacked after being ill all staff need to be trained on NVQ customer service they're very unprofessional specially the manager
Tom Toner . 2024-07-25
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Have a new menu with smaller dishes.
Franz Haubrich . 2024-07-23
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It can be a bit of a hit or miss place. I've been a few times sometimes the food is nice and hot other times it's cold so it's up to you on what you want to do
katie holt . 2024-07-21
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Family evening meal that included 8 month old baby. Nice quiet and comfortable venue with plenty of other families eating too. Spacious place and not cramped on our table nor immediate area. Not noisy at all, nice range of food options served by friendly, courteous staff. We enjoyed our food , portion size was bigger than other places we have eaten at..and the atmosphere was very pleasant in the Steam Turbine. Have eaten there before and will be back again....Looking forward to the Christmas menu!
Bridget Malkin . 2024-07-20
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Had lovely fish & chips here today. I was pleasantly surprised. Price good too and friendly staff
Jayne Marshall . 2024-07-16
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Plenty of staff, but a number of them didn't seem to be working very much. Now self-service for cutlery and condiments. Food is well prices but soft drink prices are expensive; a pint of pineapple juice and lemonade £5.05, pint of coke £2.90
Chris . 2024-07-16
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The staff are wonderful always smiling and so helpful. Food is outstanding. Best pub in rugby . I wish lincoln had such a great place like The Steam Turbine
Lesley Sargant . 2024-07-14
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Throughly enjoyable atmosphere and pub our server Jason was very welcoming and true service with a smile 😊
Andy Green . 2024-07-14
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Always a nice friendly pub. We meet up with old school friends as the Steam Turbine in central for all of us. Well priced food with some great offers. Look after by Petra always with a great sense of humour and welcoming. Highly recommend a visit if you are in the area.
Graham Beeby . 2024-07-13
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Have been here a few times & never had a bad experience, however today was awful. I attended with my daughter & 2 granddaughters. The staff were miserable. , which caused the atmosphere to be horrendous. I asked if I could order a side of garlic mash, (my daughter has dietary issues and can only eat pureed foods) I was met with an attitude,and was initially was refused the mashed potato, but she went and spoke to the chef, she then came back & proceeded to inform me that he would do 'it this once only' (this is our usual order here at least once/twice weekly) as it's a new menu & for cost reasons would not do it again!! (This is microwaved mashed potato)!! I informed the server that If this was the case I would be finding somewhere else to eat in the future & she didn't care. I'm so disgusted in how something that is on the menu, is being refused for someone with dietary issues. Will not be going back. The staff here did not have half a smile between any of them & they seriously need a major crash course in customer service. I get that we all have bad days, but the staff here was verging on rude. We ate part of our meal & left.
Donna Hill . 2024-07-12
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Lovely food, prompt service, friendly staff & value for money.
Dianne Hodgetts . 2024-07-01
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Good food, good selection of dessert will go again.
Carol Saltler . 2024-06-30
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Quick Service?? Within 5 minutes (MAX) our food was on the table, My partners Jacket Potato was stone cold one side, dried out onion rings, over cooked sausages, soggy chicken & the chips must have been gathered from plates gone back to the kitchen. We very fortunately will not be returning.
Dec . 2024-06-27
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First time here went to see a band Sunday 28th July loved the place, the staff wow very attentive and remembered what you were drinking and never kept waiting just felt a really nice village pub will go again top draw
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