Based on 459 opinions finded in 1 websites
Based on 459 opinions finded in 1 websites
Nº 280 in 369 in Reigate and Banstead
Nº 59 of 69 British in Reigate and Banstead
Opinions
Mary , Maria and Liv Well what can I say 10/10 service from start to finish they made me and all my family of 22 so welcome. Couldn’t be more friendly if they tried!!! they introduced themselves when we arrived and took our cake made sure they knew who’s birthday it was and made my daughter feel so special (it was her birthday ) I’ve been here a few times every time and every time it’s been amazing but this day they really made an impact and made us feel special. Thank you so much Kiera
Kiera H . 2024-09-29
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Visited a week or so ago, the staff were fantastic! Including the chef, food was great & such a good atmosphere! However, the manager; (I believe her name was Mary) was miserable and rude. During our visit she didn’t even smile once & was impolite to customers. A disappointing end to an otherwise good visit. You could see the change in how staff were when she was around, went from good to ‘eh’. Wouldn’t visit again with this management.
B.Peanut . 2024-09-13
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Amazing friendly staff. Good food. Clean well run pub Well priced. Lovely atmosphere . Really enjoy coming here we will definitely come back.
Sue M . 2024-09-07
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FANTASTIC FOOD AND STAFF!!! Had the Lamb Koftas and flatbread with the Trifle baked Alaska for dessert. I don't normally give reviews but felt compelled because the food was absolutely delicious, well done to the kitchen staff, and the guys front of house were friendly and welcoming. Will definitely be going there again.
Paul Hyland . 2024-09-05
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Decent pub food. Won't blow you away but good for a cheapish family meal. Friendly staff that checked in asking if we were OK.
Emma B . 2024-08-30
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Nothing like a perfect Sloppy Joe on Texas toast for late breakfast after a night out 😉..Great new items on the menu and as always Maria and the team are always welcoming and on the ball!
Carla v . 2024-07-14
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Amazing experience! Food good! Staff very helpful and friendly! Great value for money. Would highly recommend. Thank you
mjay43 . 2024-06-12
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Always a good meal and A lovely relaxed atmosphere - great for kids. The staff are really friendly , make you feel welcome and are very attentive.
Paige W . 2024-06-12
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Was really great service and amazing food, very fast aswell would definitely recommend. The staff was really kind and helpful, I felt like they went above and beyond for us even though we was a big group.
billieann b . 2024-06-10
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Excellent food, nice atmosphere, lovely customer service with a special mention to marek for making this visit even better.
Sam T . 2024-06-03
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Ashlee on front of house is amazing looked after us like we where family Mark the Chef produces consistently excellent food this pub shames some far more expensive local establishments try it for yourself
Keith S . 2024-04-25
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Absolutely delighted that we ate in here today. Very clean premises, great service, generously portioned perfectly served meals!
mmckeegan28 . 2024-04-23
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My partner and I have ate our way through the menu over the last few months and haven't got anything to grumble about. Ashlee and Liv and Ben and Mark and Mary and Maria are all hard working and courteous members of staff, the reason I haven't named anyone else is because I haven't learnt their names yet. It has become my regular place for eating out. Such good value.
Gary C . 2024-04-20
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We went after my father in laws funeral at 12.30 as he had been there with us before and liked it. The food all came up together for the 10 of us. It was hot , the order was all correct and it was very good value. There seemed to be only one bar maid/ manager a blonde lady working. She was very efficient. and friendly. We weren't rushed at all. You do have to order at the bar and we opened a tab The disabled toilet was clean and easily accessible . A very positive experience
yvonnelyall . 2024-03-19
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We had such a lovely time. The manager was amazing and the rest of the staff. We booked for 17 of us and the food kept rolling out so we ate together which was lovely. The food was great and puddings. Definitely will go back as the price was fantastic as well. Thanks so much for all you did.
Lorraine L . 2024-03-16
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Great food and service , our shared starter was really good value for money we were looked after extremley well and will definitely be going back.
Sharon H . 2024-03-14
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Came in for food and was made to feel very welcomed by ashley and the team i will definitely be back again thank you for the warm welcome
Sunshine07683283276 . 2024-03-01
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The food never disappoints, friendly staff the bar manager (18/2/24) @ 14.00 was managing the busy bar & food orders she was professional friendly & calm, it was so so busy the waiting staff & chef were run off their feet , trying to clear tables of plates glasses etc, we will be coming back 😀
donnahallett26 . 2024-02-18
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Having recently moved to the area we were delighted to find this pub, first couple of visits the food and service was really good. However the past 4 times we've been in there a member of staff there (who had previously been really rude to us when serving us but we let it slide because the wait staff were exceptional and made up for her shortcomings), this lady (i use this term lightly) wasn't working, but was visibly drunk, she was annoying other tables by keep sitting with them and talking, she was going in and out the kitchen and behind the bar much to the staff that were working annoyance. I don't mean to get personal but when she approached our table slurring her words the lack of personal hygiene put us off our food, the smell was overpowering. If this was a one time thing we could of let it slide but its practically everytime we go in there now, she often has her child with her who she leaves whilst she is in and out of the kitchen or drinking with other tables, offering her discount if they buy her a drink. She kept referring to it as "her pub" so I'm assuming she is the manager?? Which is maybe why the staff are scared to tell her even though it is very obvious she is a pest to people just wanting to enjoy dinner and drinks. It's such a shame because we really thought we'd found a gem.
Escape63087827759 . 2024-02-18
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Mary and her staff made us most welcome from the moment we arrived. All of our meals were served in a very reasonable time and all starters and mains were lovely and hot. Our desserts were really lovely. Will definitely be coming back again soon.
Garry T . 2024-02-04
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Awful customer service waiter swearing as we complained booked reservation for 5.30pm it was 8.15pm and still family had not received there meal. Complained before to manager and again another bar staff rude no customer service experience what so ever. Avoid chavs running the joint
Holly_wed . 2024-01-27
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Outstanding food an service. Have to say Mary is absolutely fantastic an deserves a pay rise they were short staffed but she had everything covered
Tracy M . 2024-01-14
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Really enjoyed the food. It was piping hot it was served really nice. The staff was so helpful as we was celebrating my granddaughter’s 10 birthday. I would come again
Sightseer52708500567 . 2024-01-01
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Great for breakfast, lunch or dinner. Great prices and affordable for all. Also a lot of Vegan/Veggie options! Lovely atmosphere and very friendly and attentive staff. Liv (manager) was great and so were the whole team.
ALT7X . 2023-12-30
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A family friendly place, with great service and big portions. The folk are so friendly, like Mary and Josh … and the food is value for money, very tasty too (Ben). Totally recommend.
02SueC . 2023-12-29
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Popped in for a quick drink 4pm on a Friday afternoon. Only stopped for one drink, just to check out the place. Sat at a table, which had a reservation from 6.30pm. Half way into our drinks, asked to move, despite being gone by 5pm....
Roam33054045956 . 2023-12-22
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This was the third year that my group of six chose this venue for our annual Christmas get-together. It is a member of the Hungry Horse group so it’s very similar to a Wetherspoons. So, if you go, you should do so knowing what to...
Paul K . 2023-12-21
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Spoilt for choice, large selection of good hot food, big portions, friendly staff. Overall a lovely evening out.
Accounts A . 2023-10-29
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Lovely Sunday dinner! Great, smiley sevice, great atmosphere! Friendly pub with good food! Thank you!
Philippa S . 2023-10-22
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Popped in to meet old friends had a great time atmosphere was great , would go back Vast improvement on my last visit a few years ago
Antony C . 2023-10-05
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This place is honestly amazing. The staff are welcoming and made me and my family feel very comfortable. The young lad behind the bar I believe his name is Jamie has always made us feel very comfortable and welcome here. Nothing is to much to...
Viennaharber . 2023-07-28
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I can't even remember the last time I came here, probs around 15+ years ago however the layout was still the same. Plenty of space inside and a nice seating area with a big car park out the front. Also has a convenient bus stop...
Inquisition_Hellfire . 2023-07-11
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Would really like this to be our local but every time we go there the outside is covered in litter. We pulled up outside the front and I nearly stepped out onto a dirty nappy! Not sure who is creating this mess but feel sorry...
CH90210 . 2023-06-07
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Ok, so we go here once or twice a month. Service always with a smile and food always hot. Tonight was fantastic thanks to Jamie, our server. Super hard working, conscientious and great fun. Dinner for four, sixty quid all in and great service to...
David W . 2023-06-04
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Two rats in the restaurant ! One dead one running about while customers screamed. Staff blamed the fact the building next door is being demolished. I suddenly realised what the wee smell was where we were sitting. Rats had obviously been running around urinating everywhere....
Maz1209 . 2023-04-28
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Excellent and splendid customer service rendered by Michael, Joanna and Courtney during our recent visit to this Gastro-Pub. I went with my young two children and all of us were suitably impressed on how well we were looked after during our visit. Well done to...
nitinsharma2015 . 2023-04-26
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Great food, great service, all staff were friendly and helpful 👍 young waiter was really helpful thank you
Teresalush . 2023-04-13
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Friendly efficient service, great food, lovely staff, quick timings, good value for money, all left feeling full - all round yum
Katie M . 2023-04-13
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Came here on Wednesday, April 5th for a late lunch. My wife had a mini mixed grill that was so large she could not eat it all. I had the 12oz steak and it was truly delicious. One of the nicest steaks I have eaten...
PETER FT H . 2023-04-05
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After a busy weekend, to come and have someone cook a gorgeous roast for you was amazing. Our lovely waiter Michael, Mary and Land Lady Maria made sure we had the most relaxing meal. Food was hot and delicious, and I want some of your...
emmarfreeman . 2023-03-13
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Would highly recommend this pub/restaurant. The management staff go above & beyond to help. The food is great. All staff are very friendly. Very clean. Staff are always checking to make sure everything is okay. Will 100% go back again!
Wells94 . 2023-03-03
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Went out to try a new pub ,was Totally shocked and disappointed by reception off regular locals! Extremely rude with no back up from management
sgI8895MR . 2023-02-04
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Food was wonderful, staff exceptional. Very reasonably priced. Viaited on new years eve and the whole place had an excellent vibe..well worth a visit.
sharondG525QO . 2022-12-31
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Had a great morning, very welcoming hospitable staff, lovely big breakfast, great value Breakfast with Santa was lovely, colouring, reindeer food making, and photos with Santa for our little person Would highly recommend 😃🎅🏼🎄👍🏻👏🏻👏🏻
Getaway809135 . 2022-12-10
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Had the best time and best food at this restaurant. Such amazing staff. We was made to feel welcome as we celebrated a birthday. Would highly recommend to anyone. This place has improved so much since the new management have taken over.
Jodieb2401 . 2022-12-07
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Had a great evening a few weeks ago when a young man named Nathan was very friendly polite and helpful with our meal . You need more staff like him he wouldn’t take a tip saying that he was just doing his job.
grottym . 2022-11-10
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Had a really nice evening at the Midday on Monday. From the great welcome from Jamie, to the great new menu with fantastic food and the upselling of the wines. Looking forward to our next visit next week for Wine Wednesday.
Neill collier N . 2022-10-28
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A friend and I had an impromptu drink in this place and was given such a warm welcome by Jamie behind the bar. He was funny, knowledgable and very friendly. We will be back again, just to see him!! Nibbles were great and it was...
sammy0212 . 2022-10-21
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Fantastic pub! Visited recently for dinner and drinks. Food was great, came quickly. Wide range of menu choices for adults and kids. Best thing about this place is the staff. Always friendly and helpful.
mikehS9931BC . 2022-10-14
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Met friends for a meal here and really impressed with the ample portions and value for money. The landlady is wonderfully funny, helpful and happy. We will be back.
Sally C . 2022-10-01
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Brilliant night out food was lovely all 3 of us enjoyed the meal and the atmosphere was amazing thank you for your service
garytD3610AI . 2022-09-22
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Often come here on a Friday after work to chill and for some food. I like it here the food is good and nice pub. Good, friendly service.
gail679 . 2022-09-09
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Would highly recommend. The place is under new management and both the owner and staff are very friendly. We visited 2 nights in a row after visiting Chessington and both days was served by Micheal who was friendly and offered very helpful advice.
A5192OMdanielg . 2022-09-09
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We popped in whilst passing through for a late lunch. The pub was clean and tidy, which always makes a big difference. The food was delicious, as it always is with a Hungry Horse. The staff were friendly & efficient, it was lovely to have...
londoner28284 . 2022-08-15
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We booked a table but when we were arrived we were told to just sit anywhere. We ordered drinks and food at the bar. We are a family of 4 and ordered a starter (which my son has as a main) 3 mains and a...
debbieLH1977 . 2022-08-12
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Having visited this large pub periodically over a number of years, I've decided I rather like this place. The staff are very welcoming - both Reece and Michael were friendly and efficient, the prices are pretty good, the food is plentiful (thankfully there were choices...
elliemC8596LG . 2022-07-27
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Came to the pub with my friend for some dinner, when i walked in I was greeted by the manager Paul. Paul was very professional and showed us to our table, ensuring us our needs would be met. The wait for our food wasn’t long...
courttatham . 2022-07-23
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Ali cooks the best steaks in town. Amazing. Staff always friendly. Thank you to everyone at the midday sun!
emmarfreeman . 2022-07-09
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My wife and I took my brother and sister in law for dinner. The food and service were excellent. Staff were polite and helpful. The young man who was serving us was very pleasant, courteous and demonstrated excellent social skills. We had fish and chips...
S4868QBdavea . 2022-07-02
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Three of us met up for a few drinks as we hadn’t seen one of the party in quite a while. As usual the service was great. As it was a lovely afternoon we sat outside
837tomc . 2022-06-18
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Went to take family for a meal as soon as walked in was a smell of stale beer. Went and found a table when sat down the table was that sticky and grimy my clothes stuck to it, thinking might just be that table we...
Louise A . 2022-06-06
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When we first entered we were warmly welcomed by the staff and once she had checked our booking we were allowed to choose our table. Easy booking process even with Tesco vouchers. The food was amazing and the service we received was top notch. We...
Climber727576 . 2022-05-15
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The front of house staff are very friendly and hard working, the good points end there, many of things on the menu were missing, a little frustrating, the standard of the food was very poor, overcooked or reheated, there was 6 of us, the first...
Curious35753707411 . 2022-04-27
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Ive been visting the pub restaurant for a long time and we never have had any problems. The staff are fantastic and always very helpful also so very friendly to everyone. My son has learning disabilities and they make him feel special when he's there....
seamus b . 2022-04-21
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Very reasonably priced, really enjoyed the food! Haven't been for quite some time, but didn't disappoint. The lady behind the bar & Michael were both lovely, good service & polite & professional. My 2 year old grandaughter enjoyed it😊
Debs W . 2022-04-04
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Group of us came for a birthday party and couldn’t fault the staff at all, was really busy but they kept checking to make sure everything was ok and food was lovely only criticism is that there was too much.
Jeansummers60 . 2022-02-27
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Nice black hair on top of my apple crumble..no apology..im blonde so definitely not me ....really not much else to say other than the pub was really cold....could put up with that just about but but nit hairy custard
656beverlyn . 2022-02-09
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I came here in January with my family and had an amazing time. We came on a Monday but there are different deals every single day! We went on the steak day and I got mine cooked medium rare and it came out exactly how...
meganelliec . 2022-02-07
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Great atmosphere, food and service was great, will be returning to try the crown of burgers soon As looks tasty.
jamiepJ8327RC . 2022-02-07
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Came with family for first time in a while,prices have gone up but still very reasonable food was good,clean and organised,we will definitely be coming again.
A9772MIbryanc . 2022-02-01
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My birthday was a couple days ago, and I decided to celebrate with some friends. I have been here once already, and I must admit, I was not disappointed! All my friends have kids so I had to make sure to pick a restaurant where...
Passport817800 . 2022-02-01
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We came here for a friend's birthday. The pub was recommended to us from a friend, saying the food and the staff is amazing, and we were not disappointed! The pub is clean and spacious, kids were very welcome and the food was delicious! Great...
Ohhwhy . 2022-02-01
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Went for a meal at 5pm came out at 7:30 and the catalytic converter was cut out from the car. Cameras not covering the car park "Only the gate." High risk area (apparently).
Kinghtshift . 2022-01-16
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Came in spare of the moment as car had broken down, Very friendly staff, very accommodating, who help with my issue, it had a very big car park and good food for the price!
Sallyconnor1988 . 2022-01-11
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Always great service, massive pub and nice to have bar side separate to restaurant, pool table needs a little TLC but great to use. Food is good for the price, cheapest around. Look forward to returning next week
995jonnyj . 2022-01-09
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Extremely aggressive Manager, foul-mouthed, bully no customer service skills. The food is terrible, came up cold and tasteless. Live wires hanging out of the wall with a light is dangerously hanging, this is in the family area. Toy machines do not work and take your...
sebb638 . 2022-01-05
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The attitude of the manager of this pub is disgusting normally my wife and a friend have Sunday lunch here no problem.Booked a table for 1/1 /22 for 6 but 2 extra kids turned up. Straight away the manager's attitude was you shouldn't turn up...
joseph t . 2022-01-01
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Big mix grill by far best thing on the menu, huge portions and was very tasty, staff was very welcoming.
SamuelFesh1988 . 2021-12-03
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Visited with my daughter for lunch. Meals were rock hard and fatty meat . Cold veg. The service staff were very good and arranged alternative plate of food, however this was also cold and hard. The service staff were apologetic and friendly and refunded the...
debbiesT9702MW . 2021-12-01
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It was the torn barstool seat cover with a big chunk of foam ripped out and the dog-gnawed wooden table footrest that were particularly off-putting. The pub is clearly overdue some TLC and some air freshener wouldn’t go amiss too. On the plus side, it...
Swedishtomcat . 2021-11-29
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Good food, big portions has a massive car park, great atmosphere and the staff was very welcoming and the beer was good!
Brianharry1980 . 2021-11-25
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Great value, big menu massive car park, staff was welcoming and friendly, food was good, good all round really will be back when back in the area.
Rosskelly19881 . 2021-11-21
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Haven’t been here for a couple of years and was so disappointed in our meal - 3 of us had to send our food back as the food was cold and when the plates came back the food was hot but swimming in gravy and...
V6130LZveronicam . 2021-11-07
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Staff looked after us really well and made sure all our needs was met, we had a big car and ample space in car park, food was hot and lovely, pub was clean and tidy.
shannonpLough88 . 2021-10-18
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Great food at a good price excellent service very friendly staff and it has a good atmosphere all round in all an excellent pub to visit.
Thomas H . 2021-10-08
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Me and my friend came here for some food and a drink. The food was absolutely amazing and the service was incredible. The staff are so lovely and welcoming, I will deffo be returning here again soon.
625queenb . 2021-10-08
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So glad we popped on here, we took the off chance as car park was full so thought maybe a long wait, was nice to see it full and food came out in a good time and was hot and well presented! All the staff...
X7731ODdavidl . 2021-09-30
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Place is dirty full of cobwebs and we got bitten whilst in there and had a big jump on our food, I ordered the katsu chicken rice and chips it came smothered in chillis that it does not state on the menu and then got...
Seyre1 . 2021-09-22
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I have been to numerous Hungry Horse restaurants with my family and friends, and this is the best one I've encountered so far. The food is amazingly good and cooked to perfection, the service is always friendly, the staff members having a constant smile on...
Passport817800 . 2021-09-14
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Just moved into the area, and might be doing this pub an injustice which is why I've given it three stars. It is in walking distance but decided not to go in as the area outside is covered in litter and we weren't sure if...
CH90210 . 2021-09-07
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We choose this pub after we were unable to get into the Grumpy Mole in Tadworth. Never been here before , so not sure what to expect. Car park was virtually empty , which is not a good sign on a Bank Holiday Monday lunchtime....
T9195CAdarrent . 2021-08-30
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We drove pass many times but first time we went in, all 6 of us really enjoyed our meals, Generous portions , food very nice thank you, the young lad who served us was polite and friendly. Huge portions make it such a good value,...
Luco88 . 2021-08-07
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Absolutely fantastic! Have been a couple of times since the lockdown restrictions lifting and can honestly say its still just as good if not better! I'm loving the ordering from your phone off the Grene King App and haven't found any issues with anything yet,...
wheelhorse16 . 2021-07-25
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I have visited the Hungry Horse many times over the years and overall have always been happy with the service and value for money, I’m sad to say that it has really gone down hill and I won’t be back. I visited with my family...
529wendye . 2021-07-23
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Had a lovely time with my family, haven’t been in for a few years as previous managers wouldn’t allow food outside but we are all glad we came back, as we was allowed full menu, food was lovely as was all the staff. We will...
pennyj576 . 2021-07-17
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Booked a table for breakfast with my dad and my 7 month old. Staff were super friendly and accomodating. The large breakfast was cooked very nicely and was excellently p4iced. Two meals, coffee and juice for kess than £20! Baby friendly, covid rules being followed...
Q3624EUlauraa . 2021-07-06
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We were so hungry we stopped on the way to somewhere else. What a lovely surprise. A beef roast, steak pie chips pease, glass of house white and a pint of fosters £22. LOVELY FOOD. Friendly staff and v v reasonably priced. Will b going...
Jacquie R . 2021-06-27
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I came to eat with my mum, dad and sister on father’s day and had an amazing time. The food was delicious, the staff were amazing, so welcoming and friendly. We told a member of staff we loved our meals the the chef even came...
karensY5610YC . 2021-06-22
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Popped in for a meal on a quiet Sunday afternoon with mum and family to celebrate her 75th the pub was empty apart from 2 people eating I had seen this pub on my way to work and thought I would give it try there...
C5133SWpaulj . 2021-06-21
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We went to "The Hungry Horse" Coulsdon just a week ago June 21, we found it to be pretty disappointing, it was unfriendly, the food was pretty awful and below standards, we decided to make a complaint as opposed to leaving any bad reveiws, the...
Martin p . 2021-06-17
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588 Opinions
We booked for their festive menu. The decor is beautiful at Christmas time. So festive. Unfortunately the atmosphere, service and food did not match the decor which was really disappointing. Combined with the meal being average at best, we were also shocked to find that a house bottle of red wine was £30! My son asked for a bread roll with butter and got a slice of toast plus his meal arrived after everyone had finished. Although, in fairness, they did not charge us for his meal as a result. Nor could my daughter eat her butternut soup as it was way too spicy. It’s a lovely venue for a pint but the quality of the food needs to improve a lot before we would ever consider eating there again unfortunately.
1655 Opinions
We had cravings - for beer and for something sweet. Two pints were duly necked. The warm double chocolate fondant with coffee ice cream definitely hit the spot - possibly the best ever. Staff were good too.
316 Opinions
Planning permission was eventually received for conversion of the pub into residential units - and work has now commenced on the car park. A great pity - as this pub has played a large part in the lives of the local Reigate Hill community for many decades, and now has gone forever.
350 Opinions
Came in with a group from work for some Friday night drinks and will definitely be back again! Staff were lovely and so helpful! Massive thankyou to Evie and Faye who went above and beyond! See you all soon :)
1897 Opinions
Very disappointed. We were a little late because the road was closed and we had to go a long way to get there, the lady behind the bar was not happy with us even after we apologised. The price of each of our meals was £18 so you expect a good standard. The fish in the fish and chips was very small and overcooked and the peas were barely warm. The fish pie had one king prawn in it and was served with 8 green beans and 2 halves of carrot. The aubergine gratin was burnt and when I asked for another one the waitress said it was supposed to look like that, but when I pointed out that its possible to cook it without burning it she took it away. All in all, it wasn't a nice experience and we certainly won't be going back.