Hugos at the Coast in North Tyneside

Have reviewed 29 bar and Kitchen before and was not impressed then, We decided to give them a 2nd chance after a walk in Tyne mouth, On Tuesday afternoon. That really was a bad idea, there was no one in, that should of been a warning sigh, but the biggest problem and complaint I had was the bar man standing on the bar walking along it with shoes on and no covering on the bar, cleaning the brass glass rake with the glasses still in the rake, This should NEVER be done when the bar is open, if it needs cleaned then do it out of opening hours it is not a important part of the cleaning, ( I just hope they wash all these Glasses before they use them ), There was people coming in and walking back out and to be honest I don’t blame them, I wish we had. I also suspect the other reason that it is empty is because most people only come in the watch the sport on tv as the tv are permanently on sports channels, there is no atmosphere the staff are unfriendly, if fact it seems like an effort for them to serve you, this does not make an inviting and pleasant place to spend your money and time, I am sorry to say as all places need our support, But we will not be give them a third chance. Come on bar and Kitchen wake up you have the potential for a cosy enjoyable pub you just don’t seem to care, or is it the chain pub that owns this bar don’t care, and the staff have lost all intressed

Bad idea Did not realise that Newcastle football match was on TV. Don’t have a problem with people enjoying watch the football but why did they have 5 TV on in ever part of the pub even 2 on 1 wall, all with the loud sound on. Not ever one likes a drink with loud TV on. There was no reason why they could not turn off at least two of the TV, Especially the TV beside the window and fire, and in the small lounge. The pub is 29 Pub and Kitchen but they do not serve food and have not for a long time. It is now more of a sport Bar with 5 TV on most of the time. The other times there in hardly anybody in with no Atmosphere. The point is if you want a quiet drink with food, and staff that want to serve you with a smile and make you feel welcome, They defiantly did not make us feel welcome. Then consider going somewhere else. Will we back things will have to improve before we will return

Sat down for a drink and some food to be told they’re not doing food. Staff were rude and laughed about it amongst eachother as we were leaving.

We were a group of 8 going for lunch, we couldn’t sit together which was no problem, safety first. We were sat at 2 tables with a good space between us, couldn’t really carry out a conversation but we figured sticking to social distancing was better. Started off ok but went rapidly down hill after that. We ordered drinks and they arrived quickly. We had to shout for staff to take our food order as we had sat there for around 45 minutes with no staff coming near. Started ordering food and found that their food delivery hadn’t arrived and they had very little available on an already limited menu, even the cold sandwich choice of 3 fillings was reduced to 1 which was cheese! Food arrived, sandwiches were dry, chips were cold. During our time there a couple were seated on a table next to us and were much closer to us than the other table in our group, so the distance between our tables didn’t make a lot of sense then. We complained about the cold chips and they did some more free of charge, but we had eaten most of our food by then. The toilets were restricted to one in at a time, which would be understandable if there was only a few cubicles, but the ladies has 4 cubicles and sinks so 2 could have used them safely and socially distanced. Worse still about the very poor food is they are not doing the half price eat out to help out scheme. It wasn’t busy but I’m not surprised given our experience. In short, you’ll have no issues with social distancing as you’ll probably be the only ones there if they continue as they are.

My daughter reserved a table for 6 people for a family night out. When she made the table reservation she was not made aware that we needed to wear masks to enter the pub, if knew this we would have all brought one. One of our party did not have a mask with them so we were refused entry. It was literally about 8 steps to get in the doorway then were allowed to take the mask off. We had travelled 10 miles for our nigh out. Very disappointed with this pub. We managed to get a table at Head of Steam the door staff very professional and followed covid19 rules. I will not be surprised if this pub goes out of business.

Came here today for a late lunch with my daughter. Ordered two hot beef sandwiches with chips. A coke and a black currant and water as I was driving. The clue should have been the Luke warm water I was given with my cordial. The food arrived quite quickly but the positives stopped there, I have never been served ready sliced 1 millimetre thick supermarket chiller “beef” in a hot beef sandwich EVER , and if you think that sounds bad you should have tasted the brown water that could never be described as gravy. Do yourselves a favour if you are ever in Tynemouth and you are feeling peckish, give Hugo’s a wide berth It was appalling 😡.

Visited on Sat omg crank the heating up .The place was cold and lacked any atmosphere .It took approx 10 min or more to make a cocktail .Thomas you were off hope you had a lovely weekend but you were missed .Not impressed

We visited on Sunday. We just wanted coffees to warm up and all the cafes were busy. Beautiful decor in the bar and toilets and very clean. Friendly staff, it was not really busy but had to wait quite a long time got our drinks

Went in with my fiance a couple of weeks ago, I ordered half a lager for me and a 125ml glass of Merlot for my GF, my glass was about an inch short of full and the wine tasted like it was thin and watery. I handed a £20 over and got £9.90 change. £11.10 for 2 crappy drinks, we were going to stay and have some food, but thought better of it. We will not be back.

The restaurant is large with limited seating outside. Food was served quickly but was disappointing. I chose a jacket potato with ‘chicken tikka’, but got pink chicken in mayonnaise - not quite as described.

We visited Hugo's for lunch today and were really impressed by the prices of the lunch menu. We ordered a fish finger sarnie and fries, a sausage ciabatta and fries and a cheeseburger, also with fries. The staff were lovely and really friendly and at £31 for three meals and three drinks, it was excellent value. Despite the pub being quiet, we waited ages for our food. 40 minutes later I had to ask where it was and it arrived a few minutes later. The fish finger sarnie was good, the sausage ciabatta average and the burger was so salty that I had to leave half of it. There was no check on how our food was and due to tje delay we only had 10 minutes left on our parking ticket, so we didn't have a chance to raise the issue - we ate as much as we could before we had to rush off. We'd come back for drinks but wouldn't eat here again.

It’s a bar. It’s in a good location. It has a few seats outside to watch the world go by from. It should be scoring 5 stars. But has to lose a couple because i) the gents toilet had an out of order sign but no indication of an alternative. Having asked at the bar it seems you have to use the ladies. Not sure what the ladies thought of me leaving the seat up. ii) I heard the barman upset three different customers by not having what they asked for and having no close equivalent either. Bit of a stock control issue?

We both visited this popular and quite trendy establishment whilst in the area , the staff were helpful and polite ,toilets both male and female were pristine , the decor also to a high standard and very tasteful, you can also sit outside on the sunnier days to do a bit of people watching on this busy main street , we would recommend a visit to anyone exploring the area.

Visited on trip up north, early doors friday drinks. Staff lovely, especially Grace and her bearded colleage, didnt get his name. Grand place for drinks, good beer, cocktails smashing too

Far worse than a spoons! Had Thai crab cakes which were 3 tiny fried things that looked like they were left overs from Iceland's party selection. Son had a cheese toasty that was so hard we took it to the beach and played frisby with it. No smiles or thank you, sour faced staff that need to find another career, won't return.

Wow amazing booked little snug area for a 21st celebration .We had fantastic cocktails they were delicious .The atmosphere was lovely with a varied age group and children welcome .The staff were friendly and polite nothing was a bother big shout out to Thomas glad to see him back ,and to Beth as always fab great banter see you soon .Thanx

Came here to watch the rugby ordered nachos and a sandwich told it was a 45 minute wait. Not sure why there is no one in the pub 1hr and 15 mins later I’m still waiting told to wait another ten minutes. I had to put one circle to write the review as really I wanted to score it 0. Prices extortionate for the wait time. Have they physically gone out plucked my chicken and cooked it? So this is what I get for the 1hr 15 wait

We went in for lunch Fri. 22nd. We waited 1hour 20mins for two scampi and 1 toasted sandwich. We had to pay up front so had no choice but to wait.

Next stop on the crawl Very comfortable spacious bar Chilling here late afternoon Recharging my batteries

We took our grandsons out for the day as a treat. The morning at the aquarium was fun and by 12 the kids were getting hungry. We got sat down in Hugo’s and ordered. By 1 o’clock we had not been served. After enquiring where the food was we were told it was being plated up. An adult plate ( nachos) was delivered. Ten minutes went by. We enquired again. The food came out but we couldn’t eat it. The chips were semi raw and badly cooked, the scampi was unidentifiable fish in a crumb, the nachos were covered in slop that had clearly been ladled out of a generic salsa in a jar and inferior cheese. The children were hungry so they ate their hard as nails burger and awful bun and undercooked chips. We were given half our money back but the food was not value for money and this place used to be so much better. I would recommend that future diners walk past. You will be extremely disappointed if you eat here. I was embarrassed to be giving my grandsons such indifferent an eating experience.

The open fire was lovely and we enjoyed warming up after a wild and windy walk. We had the roast sandwiches (I had chicken, partner had beef.) Both were served with chips which I believe were just oven chips? The stuffing in my sandwich was pretty crunchy too which wasn't ideal. The food took a fair while to arrive despite the place not being very busy. If choosing again, I think we'd go somewhere else as Tynemouth has so many great coffee shops and cafes.

Called for lunch after being unable to get a table elsewhere. Food prices were reasonable however drinks a little pricey. Ordered 2 portions of sausage and mash, a cod bites and chips and a thai crab cakes and chips. Unfortunately the experience was marred by the less than perfect lumpy mash. The other meals were fine for the money.

Large pub/restaurant with good open space and some quieter seated areas...and ubiquitous footy screens! Steak sandwich and chips was well presented and enjoyable. Nachos were plentiful and well presented. Very affordable

After a wander around Tynemouth market we stopped off for a late lunch.What a great atmosphere,a decent number of beers and a full menu which catered for us all.A good price and we all enjoyed our food.

A good size pub with cheap eats and quirky deco, selling many beers and lagers. Theres loads of space to stand or sit and very close to many bars.

Came here with my partner, the food was a massive let.down the chips were undercooked and barely warm. The soft drinks were flat. Disappointing

Chose Hugo’s to invite Scottish friends who were visiting. I hadn’t realised that the menu had changed so drastically. Not a bad choice, exactly, but so much more restrictive than it used to be. No desserts or coffee available and no fish and chips! Friends had burgers, which were substantial and said they enjoyed. I had the pandora breaded prawns which were nicely cooked, but only four of them and very small. Not good value for money at all. Admittedly, we were early for lunch but the place was deserted for a good while. Frankly, I’m not surprised with the level of competition in Tynemouth. Can’t understand SJF spending so much money on refurbishment last year to offer such poor service. Not very forward thinking!

A disappointing evening... Although the drinks are cheap the overall experience is low quantity.. It felt like a waiting room and lacked vibe.. The food was just food.. Not worth writing about.. The staff were friendly hence the rating

I used to like SJF pubs but there has been a decline in the last few years which is highlighted by Hugos. The staff were great when we went for lunch, the place is tastefully furnished but the menu as with most of the pubs in the group is abysmal as it does not cater for people who are not too keen on burgers or wraps. My wife and I did settle on a wrap which was tasty but we waited 45 minutes for it to come. Apparently they only have a very small oven and can only do one meal at a time. It seems that SJF are not taking note of the competition which is fierce and generally across the whole of the group are not pricing the menu competitively to attract families. I hope their business blueprint changes before it is too late.

This place was lovely. The food is delicious and so decently priced we would definitely paid more ! Brilliant little spot to sit outside and watch the world go by after a walk along the sea front. Such friendly service as well. Will be back as soon as we can.

Fantastic cocktails the atmosphere really good .Best of all staff are so friendly nothing too much bother .Thomas went above and beyond fantastic sense of humour and one of the reasons we always meet at Hugos thanks .

Went to Hugos for drinks and coffee with visitors from Milan.Tried to have cakes or scones but they don't have them any more,Place was empty,no service collect your own from bar.Coffee though was good,Although it has been refurbished ,didn't look any different from before,lacking atmosphere won't be going there again,!

Really excellent pub , friendliness ,warmth good food what a place ,it's one of the in places in tynemouth , loads of great bars , bistros etc , but this has a class about it go on try it

Went to Hugo’s to watch the football fantastic day stellar on the go burger and chips pub was rocking staff superb great day bring on the semis it’s coming home

Popped in with hubby for lunch. New light bites menu. Shame there wasn’t fish and chips on the menu but I enjoyed my cheese toastie fries and hubby his scampi and fries. Friendly service. We’ll be back

Popped In last Friday for a few drinks with friends.

Nice staff, good selection of beers a quick service. All the food we had (group of 4) was absolutely awful though. Bland, dry burgers, limp cold fries, avoid!

popped in for pre England food today,reluctant service,ignored mostly,ordered food from very limited menu,my wife was given dreadful tuna sandwich in white bread as opposed to brown,no butter,tuna mayo 1mm. at best,I had 3 emaciated prawns and some tiny bowl of fries. I spoke to duty manager who blamed the company! Having had excellent service and products from SJF over the past many years I cannot believe what rubbish we had today and will not be returning.

Popped in for a drink having never visited before. Nice place, relaxed atmosphere, decent decor. Would use again 👍🏼

We are regulars at Hugos and indeed many of the Sir John Fitzgerald chain of pub/restaurants. We called yesterday, looking forward to our usual seafood chowder and were shocked when we discovered the menu had been depleted so much so that it was difficult to find something appealing. We chose a bacon sandwich and toasty. The bacon sandwich was ok but the toasty not so. The staff, as usual very good, but appeared as saddened as we were over the change in menu and the empty pub. Whoever made the decision to change the menu will have to live with the consequences of the closure of Hugos as there are plenty more places to go in Tynemouth and we cannot see a future for Hugos unless drastic action is taken soon.

Stopped off for a swift drink late afternoon, was quite different to our last visit as the service was quicker, staff were pleasant & plenty of seats, it was really busy despite the time of day, memorable for all the right reasons.

called in here today and we were greeted (as usual) by polite friendly lovely staff, the place was very quiet and didn't have the usual ambience. the menu is now depleted and the quality of food was so atrocious I could not eat it .the prices had dropped a little but the choice, quality, and quantity was certainly not worth a visit. don't know what the chef (is there a chef) is thinking sending food like this out. please Hugo's revert to giving the customers decent food again. will be back when this improves , hopefully soon

We came here for a few drinks on Saturday and it was nice, clean and stylish bar, cocktails and gin were good prices (not sure on the rest as I didn't drink them). Could possibly do with a bigger outdoor sitting area as it was super packed when we were there with the weather being so nice.

Sunday roast was delicious, lovely selection of fresh veg .... but the bar is permanently full of empty stacked glasses every time I visit! The staff should consider this to be a priority.

We called in as it seemed very family friendly but the changing facilities are disgusting, when I asked a member where the baby changing rooms were they don’t have one, so had to change my son on the floor next to the fire exit. Very disappointing and will not be back.

Nice bar with a decent selection of lagers and real ales.

Popped in with hubby for lunch. We both had fish and chips and it was lovely. Hot and fresh with a lovely glass of wine fo wash it down with. We’ll be back

Decent food, decent beers. Called on a weekend when Newcastle were playing at home, but even though the place was packed we got our drinks and food quickly. food we ordered fish and chips with mushy peas. Fish was good, chips passable, but the mushy peas had set into concrete.

Ordered a cappuccino which was nice and attempted to order food. I was told that food could not be ordered before 12 o’clock and it was only 11:56. In my opinion the staff should have taken my order and advised that it wouldn’t be passed to the kitchen until 12:00.

We had a great Sunday lunch here, the food was freshly cooked and the roast pork with black pudding was...

Hugo's is a great place to meet and drink but after spending so much on a refurbishment to find that...

They don't post their menu outside so it was a bit of a gamble going in, we then noticed the...

We would like to thank all the staff who looked after us on Sunday 3rd December ,as there was 14...

Had a lovely lunch today at Hugo's. I had scampi,chips and salad. Very reasonable prices . The food was lovely....

Worst Sunday lunch we’ve had out in a long time. Meat like leather, poorly cooked veg, tasteless gravy. Had to...

Called in on a freezing cold night for a quick drink before an Indian meal.

Hadn't been in Hugos for a couple of years and was delighted with the refurbishment from the moment you walk in to the transformation in the loos. Super menu and plenty of choice. Staff and chef were really friendly. Lovely atmosphere and comfy lounge area. We thoroughly enjoyed the experience and will definitely return.

After months of being closed for a refurbishment we could not be see much change....

our yearly (cousins) reunion hit the best spot ever!!. Hugo's did themselves very proudly. over and above what we expected. great meal (various selections) very helpful, happy, and caring staff. we had a very relaxed and enjoyable evening. thank you all. certainly be back

Very nice luxurious public house serving food. Reasonably good selection of real ales and the food were saw going to other tables looked very acceptable.

We have just revisited this place for food as it was where we where we had our wedding breakfast, then it was Baxters. That was 47 years ago! It was very quiet when we arrived but that was no problem, the food was excellent. I had the chowder, which was superb and my husband had the beef stew which, he said, was really good also. The staff were excellent, informative and friendly. Would certainly recommend and return to have another go at the chowder!! Well done Hugo's.

Bars lush toilets spotless but the menu is very poor no where as good as the old menu shame seems the new menus paying for the refurb plus see the bar prices have gone up

Really disappointed with our Sunday lunch. When it arrived it was swimming in thin gravy, the potatoes were hard and the beef was tough. I definitely won't be going back.

Called in on a Wednesday afternoon there was very few people in which was a surprise as it has always been popular.Yes the new look is lovely, Not rely much has changed just everything is new, and happy to say they have fix the drainage smell in the ladies toilets, The seats and Tables at the window now blocking your view out the window, which is a shame and also makes it darker, also seats all along the bar making it difficult to get near the bar to get served. The staff are all still friendly, helpful and polite so that has not changed.The new menu is reduced, with a price mark up, and not as good as before, mostly sandwiches or wraps I do think that £9.50 for Fried Chicken Sandwich, minute steak sandwich £9.50. And £7.50 for a fish finger sandwich, is a pit on the pricy side and not that appealing they do have a lot of competition in Tynemouth so they will have to be better to get people through the door for food, they only serve food till 4 pm so no evening meals. The outside Area has nice sitting and tables but are a little close together .Really don't understand why every Sir John Fitzgerald pubs you go in to has a different menu, why !!! Briar Dean, Shiremoor house farm, Twin farm, The Chillingham, all have different menu and a lot of different reviews, and not all good, Don't know who is responsible for the menu but suggest that they read these reviews and do something about there menu that are not working, or they will stop getting people through the doors to eat.Would I return yes for a drink you can't fault the friendly polite staff and the location, but not for food do feel they need to improve the menu to get people through the door and that is the reason I only give rating of 3I

The rumour was that Hugo’s refurbished the place and put a new menu on. A million pound spending on a new look (after being closed for a couple of months) including new kitchen so let’s give it a try. The menu is a small pub menu (about 12 dishes) so I picked the lamb. Which chef puts lamb kofta in a deep fryer? Should be on a grill! It was really dry and the chips still bouncing! Such a shame for such a nice place. And next time ask me for advice.... I supply deep fryers for 25 pounds! I do honestly thing the bar is nice for drinks, but I will stay away from the food!

Hugos has recently been refurbished and what a lovely job they've done. Everything has been renewed and the toilets have been totally revamped and have a Victorian feel with dark wood, dark green tiles and mosaic floor tiles.The menu on a Sunday has a choice of roast beef, chicken and loin of pork with black pudding and crackling, or fish and chips and scampi. Three of us opted for beef, two had fish and chips and one had chicken. The meals arrived promptly and were piping hot. The dinners were served with huge crisply Yorkshire puddings, new and roast potatoes, carrots, green beans and cauliflower and we had requested extra gravy. The beef was cut thickly and was very tender as was the chicken and there was plenty of it. The veg was cooked just as we liked with a bit of bite, but our friends would have preferred theres to be more cooked. The fish and chips came with mushy peas. The bar has a huge choice of drinks, although they don't have our first choice being Strongbow and John Smiths. Prices are similar to the other bars in Tynemouth. We will definitely return for Sunday lunch in the future.

had to try hugos on first day after major revamp.more or less looks the same with new flooring and some nice little touches.food menu i thought would of been a bit more creative.drinks prices are good and always a nice pint.after a long wait for my fish and chips my fish was wonderful but the chips was clay cold.(thats a first )will go back in a few weeks time to see if cook got the hang of cooking chips .

Came here on our first date with my partner and couldn't have turned out better:)Lovely atmosphere and great staff.Still coming back every year for our anniversary.

Hugos is currently closed for a major refurbishment. Looking to re open shortly. Can't say anymore as don't know actual date!!!

Sorry to see Hugo's is closed for a refurb why the summertime winter would of been better but never mind so look forward to the outcome and in time for the new footie season see you all then

Was recently having an afternoon of drinks with friends. Feeling slightly hungry- ordered a side of Yorkshire puddings and roast potatoes, costing £3. It was just what you need to soak up the alcohol... 2 large Yorkshires , Aprox 6 large roast potatoes and a jug of gravy arrived!! What a bargain. Il definitely be back.

Came here with my mam, couldn't decide where to go but chose to come here. We sat in a nice window table the staff are very nice, food came as soon as we ordered, Sunday lunch was pricey but worth it as portions are huge (would be good to add a deal such as 2courses for a certain price). Would of loved a dessert such as chocolate fudge cake or apple pie was disappointed for the limited dessert selection. Otherwise it was lovely atmosphere and lovely staff will be back to try the fish and chips which looked delicious

Plenty of seats/ space but and average and fairly traditional beer offering. Wouldn't rule but out but wouldn't rush back

Popped in for lunch with the hubby. Ordered the special of two fish and chips, mushy peas and tartare sauce. Food arrived in good time was hot and very tasty. Yum. We'll be back

Yet again a lazy chef has taken over a nice pub. Raw ,unpeeled ,uncooked carrots,uncooked green beans. Half cooked roast potatoes and of course the traditional unpealed new potatoes.yuk. Trying to cut through a carrot sent the pork flying from the plate. Be a few years before I go back

Having been adventurous today & explored the surrounding area by bike, we were looking for somewhere to eat, called into Hugo's but saw no-one dining, so decided to try else where & ended up in the Buddha Lounge. The bar is looking a little tired with tatty, dirty carpets, nice staff though, would be a good stop off if in part of a group or on a pub crawl, plenty of seating close to the bar & throughout the pub.

The food here is always very nice as are most SJF establishments. The service is good and the staff very friendly (although there can be a long wait at busier times, we have waited up to an hour). We did think on our last visit that the whole place could do with a bit of a refurbishment to make it a bit more modern and inviting.

To be honest didn`t plan on going into Hugo`s but Ora wasn`t taking bookings till late and had parked up out front where you are limited to only 2 hours stay.Hugo`s is a pub with a surprising larger than normal pub menu. Fair to say I had low expectations, however, these were exceeded by a very large margin. The place was very clean and after placing drinks and food orders the service was excellent and the staff very friendly and attentive. My wife and I both ordered the philly cheese & steak sandwich which was very good but still had room for more so tried the coffee and cake deal for a fiver which was top notch and a very large portion.Hugo`s is also family friendly - the table next to us also received the same level of attentiveness. Definitely recommended and next time I visit I`ll be giving the seafood chowder a bash.

Lovely Sunday lunch in a very relaxed atmosphere. Looks a small place from the outside, but very large inside, lovely friendly staff and very nice oldy worldly pub inside. Food was delicious.

mid week luch , pub very quiet service good staff lovely , food okay , place itself desperate for a refurbishment carpets were filthy and the place very tired

Popped in for lunch with the hubby. Hubby had soup and cheese toasty and I had Philly cheesesteak sandwich with chips. Food arrived in good time and was tasty.

Went to Hugo's with family it was very nice good value good service staff were spot on even better the Paul weller ( Stella) was a great pint will defo be back especially now my mother lives there

Looked deceptively empty but guess there is a lot of room inside so although we were warned about 30mn wait (after we had ordered), it actually took a lot longer. Not bad as bar lunches go and staff were very apologetic so can forgive them. Would go again.

Went for lunch today with family plus baby. Nice inside and plenty of room round the tables which meant keeping the pram near us was no issue at all and it wasn't in anyone's way. Staff friendly and the fish finger butty was great!

If you enjoy beer this is the perfect bar to visit.There are a good choice of beers from a number of breweries and they are all well-kept.This is worth a visit when in the area.

Visited on a Sunday for a light lunch and ended up being tempted by the Sunday lunch instead. We both had the pork which came with black pudding, crackling and one of the biggest yorkshire puddings I've seen. Very nice!

We found this restaurant in tynemouth as we were looking for a coffee shop but instead stumbled over Hugo's we entered the building and as soon as we went in there as a lovely warm atmosphere, the premises was lovely and warm and seating areas were very comfortable.The staff were very welcoming right from the first moment they were not stuck up in anyway and we had a very good chat with them.The service was fast and very efficient and the young girl who served us was brilliant.Could not have asked for better food service and the prices were great too a must visit for anyone, the girl who served us I think her name was Laura and I think it was the manageress she even said that she was her rock excellent service credit to the company.

Have been to Hugo's on numerous occasions and it has never disappoints us. All the Staff are Friendly and polite, Even remember what you Drink. All Food is well cooked. In The Summer it is Lovely to sit out side. Do have one negative point. This point does not effect us but could be a problem for some with access. There is no disabled ramp, only steps leading into Hugo's. There is also a small amount of steps leading into the main parts of the bar. There is a small sitting area just before the steps on the right, if the steps are a problem, but the tables are close together so would be difficult for wheelchairs. This point is the reason I only give 4 points.Would recommend and return. But rely think that the front steps should be addressed.

Would be a 5* rating but for sports TV blasting out in main bar. Having said that, there are quieter sections to sit on. The wine list is top drawer for a restaurant never mind a pub. Staff on the ball & friendly.

Went with my OH and MiL over Christmas and was pleased to see the menu still offered a good choice rather than just sandwiches. Food was lovely however it took a long time for staff to clear the table from the people before us - our food arrived before the previous plates were cleared away.

Sunday lunch for three, very nice, well presented hot,/ fresh, compliments to the chef very nice coffee,

Our first visit & found a nice friendly atmosphere good service a well presented & cooked meal. Very good Real Ale. Would visit again.

My family and stopped for a coffee and so our little one could have their lunch. The problem I found was that the baby changing facilities are located within the female toilets meaning I was unable to change my baby. This is NOT acceptable, it's 2016 and fathers do change their babies nappies.

Went here yesterday after struggling to find somewhere that would be good for kids. Sat down and order within 10 minutes at the bar. Me and the wife had fish and chips, kids had a Cumberland sausage and burger and chips. All the food was fresh and well made not cheap crap like some places. Even the kids food was excellent quality. This experience was brilliant and it's a lovely place with friendly staff and clean, well kept facility's. parking was a pain but that's the councils fault.

Superb pub with mixed age groups good food & a happy atmosphere. Full of life. Well decorated with very clean toilet facilities & a competantc& efficiant happy staff.

Asked if mocktails could be combined with cocktails on the 2 for 1 offer and was told they could so ordered one of each! I was therefore surprised to be charged £12! Was then told he'd made a mistake and they couldn't be combined.When they arrived at the table, the bar man wasn't sure which one contained alcohol! Both tasted like over sweetened lemonade with a tiny piece of lime and some wilting, aged mint! Mojitos? I think not! Will stick to beer and wine in here!

Took my Granddaughter here (Hugo's) with her boyfriend (their choice) for the first time to eat and was pleasantly surprised! I had fish and chips with mushy peas. The fish and chips were very tasty but the peas were very dry. GD had ham, egg and chips, boyfriend had beef burger with chips and trimmings. They both finished them off and enjoyed it. The price was very reasonable and would definitely go back for lunch.I've been plenty of times at the weekend when it's always busy and has an older crowd it's a good place to be!

Great location on Tynemouth high street for cheap cocktails. Thursdays and Sundays offering 2 for 1 @ £5.95 (for 2). Good selection and popular. A decent range of real ales too and not too expensive. Part of the Fitzgeralds 'family', so always a good professional service. A nice terrace to sit in the sun, if you are lucky enough to find a spare seat. A few meal offers, like 'Fish Friday', offering two meals for £15.Plenty of tv's to watch the sports, if that's what you're after.

Me and my hubs had already called in here for a drink before our evening meal. I had a Cherry Jack, gorgeous and my hubby had a Hendricks Gin Garden. Fantastic Atmosphere. We've been here on numerous occasions and have never been disappointed. The bar man even remembered us from months ago and remembered our drinks when we went back. Food very tasty and a good price. We thoroughly enjoyed ourselves. We'll definately be back. X

Came to Hugo's for a few drinks and lunch. My partner and I really wanted Fish and chips, but in a nice setting. It was very nice. I was in doubt as I had read a review saying the fish was greasy. I have to disagree. The batter was beautifully crispy and the cod was white and flaky. The chips, mushy peas and tartar sauce was very good. We had a side order of onion rings and they were the best onion rings I have ever had. The staff were friendly and very accommodating. We will definitely be coming back soon.