Hucks in Eden

Tasty food but very small portions and all cheap cuts so no excuse for this. Grossly over priced and very mediocre service, will never use again

It was my daughters 18th Birthday and we booked to dine in Hucks . Service seemed extremely slow to order . The food was good and my ribs were so tender but it is extremely expensive to dine here . Staff just did not seem attentive in the slightest . There were no check backs no offer of more drinks . And no offer of would we like desserts . By the end of my meal I felt deflated due to the such poor service we received and then the have the cheek to add on a 7.5 service charge which i would of happily paid if I actually received good service . I work in the hospitality industry myself and I was disgusted . My mother requested a takeaway box twice with several members of staff we eventually awaited 28 minutes to receive one and was scoffed at by the manager for saying we had asked for one on serval occasions this was supposed to be a lovely meal for my daughters 18th birthday but instead we left deflated and frustrated

We visited Hucks for an evening meal during a 4 night stay at Whinfell ( 2 adults and 1 toddler). We were greeted right away by the manager and shown to our table. Our server was quick to introduce himself and was very pleasant, taking time to ask us about our stay and to interact with our little boy. We ordered the cheesy garlic baked bagel to start which was delicious! For our mains, we ordered the bacon cheeseburger with fries and added the American cheese sauce to the fries and the macaroni cheese with sweet potato fries. The burger and fries were fantastic, the only negative was the American cheese sauce. It came in a seperate small tub and was lukewarm and lumpy, and generally not that tasty with quite a bitter taste The macaroni was a big disappointment - appearance wise it looked fantastic, the portion wasn't that great however it had a nice layer of golden melted cheese on top. On breaking through the melted cheese however, you discovered dry macaroni pasta below with no cheese sauce! The sweet potato fries were very tasty, nice and crispy on the outside and fluffy on the inside. Overall, a good meal with the exception of the really disappointing macaroni cheese.

My family and I went to hucks for our last night meal at centre parcs, and we were not disappointed. The food was amazing and our server David was fantastic, he went out his way to make us feel welcome. The food was top notch and the quality was amazing to to. We definitely recommend Hucks.

Great food fabulous service. Tom our server was brilliant. Friendly, attentive and nothing was too much trouble. He was a ray of sunshine. Food was hot, tasty and we all enjoyed our meals. Tom made the whole experience very positive and just a great night. Will be back!

Set in the heart of Centre Parcs whinfell forest this american diner has a captive audience-so thats reflected in the prices. Myself and 2 teenage kids dined here on Day 2 of our holiday. Two of us had 3 courses and 1 had two. I had the potato skin starters and my son had garlic bagel. He assured me it was lovely. The bacon/cheese potato skins were late but they gave me a free drink for the lateness. My starters were average but perfectly edible. For mains my lad had a burger and my daughter and I had house salad with grilled halloumi. The house salad was slightly overdressed but again perfectly edible. The halloumi was nice but could've done with another minute under the grill. All three of us had deserts and the key lime pie was magnificent.Overall great food-and superb service.

We love Hucks and come every time we’ve been on site. For over 20 years! This time the food was ok, perfectly acceptable, but not rave worthy as on previous visits. The dessert was pleasant enough. The service was shocking. Our waiter was totally disorganised and the energy he gave off whilst trying to tell us he was busy was just too much. It created an anxiety of our own asking him if for something. People were waiting a long time to pay their bill whilst he was cleaning the tables. All the rest of the staff were calm, but not him. On that basis I did ask for the service charge to be removed. A meal should be relaxing, and this was certainly not! I feel like more staff in these restaurants is needed? Or better training?

We booked here having previously used Hucks when visiting other Centre Parcs locations over the years and knowing it was a generally good all rounder as a family of six. It was as we expected- a little pricey for what you get but that's to be expected at such a location, good fast turnaround food, and family friendly. Our only grievance was that after being seated by (who I assume was) the manager/front of house, the waiter taking our drinks order then serving it, then returning again to take our food order, were we informed that a particular item on the menu was not available- to which were told "it hasn't been available all week". That aside- it's decent enough food, the staff were friendly and welcoming, and we would visit again.

Took over 2 hours for our food. Had to constantly grab the attention of serving staff - had empty plates for over 30 minutes before being seen. Waitress was quite rude when we were first seen after being seated.

Food was amazing! Excellent service! David C was our server and he was fantastic! Made our experience really enjoyable and made a birthday in the group extra special! Cocktails to perfection and just an overall 10/10 experience! Thank you Hucks! x

Food was average at best, beer was warm and service was poor, informed the server the meal was disappointing who wasn’t interested…. Just replied ‘at least you are honest’

I got the Frank’s Red Hot Sauce Crispy Cauliflower Wings to start and my girlfriend got the Crispy Loaded Skins. I then got the Mac ‘n’ Cheese for my main (also ordered a portion of fries for myself) and my girlfriend got the Crispy Onion BBQ Burger. One thing we would like to mention is that the portion sizes are decent! The restaurant now add an automatic 7.5% tip to your bill which we asked the waitress to remove (she herself said she wouldn’t pay it either). Overall, the food was good and service was quick.

Food very average /but typically they charge over the odds. Service and staff great (Ben) but food really underwhelming. Could be so much better given the inflated prices they charge and added service charge included. Ate at hucks in another center parcs 12 months ago and feel like they’ve cut down on the portions massively - I had pulled beef chilli. One of our party had the Burger which was the plainest and not even a chicken breast /half the bun was empty. Two small pieces of chicken. No dressing of plates with salad and half a small stainless steel pot of what they could call coleslaw. Kids meals mains were similar standard. Kids meal deal offer was good. Restaurant itself lovely and clean and decor good.

Really nice food. Service on the slow side. However, I was really dissapointed with the amount of chicken in the fajitas. There was literally 1/3 of a chicken breast! Not what I would have expected for an £18 meal!!

Terrible food!!! Service was good though. The food was cold and rubbery, and then they add an automatic tip charge! Will never go again.

Ate here last night and wasn't sure what to expect. But all 4 of us enjoyed our main meals of burger and the NY strip steaks were huge and delicious. Cocktails were lovely. And not overpriced. It wasnt so busy when we ate but service was spot on. Seb was one of our servers and looked after us. Even brought us a plain fresh lot of chips as we found the cajun spiced ones too spicey. Overrall an enjoyable experience

Overall the food was very tasty - the BBQ cauliflower wings are amazing!! I also had a vegan burger, but it was two patties from the kids meal that had been put into one, as they ran out of vegan burgers but we weren’t informed until after placing our order. It worked out alright though as it was nice tasting. However, I also asked for no coleslaw but it was included - not such a big deal as it was in a separate pot and I appreciate there was 9 of us, so it’s easy to get confused. When it came to paying the bill we were sat for ages trying to work out who owed what due to a service charge being added to the overall price instead of the price minus the deposit. My boyfriend’s sister also ordered the vegan burger but changed it to something else when we were told they ran out, yet it was kept on the receipt as well as the dish she exchanged. Thankfully we were meticulous and realised we were being charged for something we didn’t receive - which would have been like £14 extra… I appreciate it gets confusing when people change orders but all it required was someone to take it off the bill straight away after changing our order.

Six of us and toddler visited on our last night. We had a great time, Ben our main server was brilliant he had a great rapport with us and made the night. On arriving our 18 month old child was fast asleep, shattered with all the activities, they moved the table to accommodate the push chair at our side. Food great no complaints at all, wings burgers fajitas all well cooked and served quickly. All the staff kept us informed with the storm raging outside with trees and branches coming down with torrential rain.

Had a lovely meal at hucks! Everything came out fast, and the food was amazing! Cannot complain. A complete 360 of my experience last year! Our server david was amazing! He was very attentive and made sure everything was perfect! He was super friendly and chatty, along with everyone else who worked there. I will definitely be back when we return!

Overpriced for average food! So it wasn’t awful but it wasn’t great either! My daughter had the steak - she enjoyed it but for £30 I would have expected more! My other daughter and I shared nachos and chicken wings between us - Nachos portion was enormous but mainly dry tortillas - they were super stingy with the toppings! The chicken wings were absolutely drenched in a strange flavored bbq sauce - again not horrendous but also not the best! We each had a Coke Zero! So for 3 meals (one of which - the Nachos was a starter) and 3 non-alcoholic drinks the bill was a whopping £78! Frankly I would have enjoyed a meal at McDonalds more for far less! That aside - the staff were lovely and the restaurant itself has a nice vibe!

After a long drive to get to center parcs - had purposefully booked one of the earlier slots we could find at 19.45 as travelling with three kids. Waited till 21.00 till the food arrived. When it did arrive i- they had messed up the kids order and food was cold. Bad start to the holiday

We booked this for our first meal at Center Parcs. Sadly I can’t remember the servers name but he was amazing. The food was good and the portion size was huge but I did think it was overpriced. I would book again though.

Booked in for 1730 hrs Thurs eve for four adults Arrived 1720, seated and ordered before 1730 hrs. Drinks arrived promptly . No starters but four simple mains. 1800 hrs , no food. Gentle enquiry. Waiter says sorry, i have chased the kitchen, 5 minutes. 1810 hrs still no food , ready to kick off or walk out. We had paid a deposit on booking, so would owe them nothing . Waiter then apologised again and offered free drinks. Food arrived very shortly after this. Two meals were very good. The two fajitas, one chicken ,, one steak, were supposed to be on sizzling platters. They were hot but not sizzling. The plate to eat off was cold! Not overly impressed. My first choice meal, swordfish was not available , we were told on arrival. It then ordered Hawaiian poke bowl. Not available ! So went for the steak fajita. When I got the bill i realised this had a £3 surcharge over the chicken one. Well , it wasn’t worth £3 for the meat , I can assure you. About five thin strips of beef, would not like to call it steak. Not a great visit. I also don’t think the drinks choice in the venue is great either. Atlantic pale ale, Blue Moon and Coors on draught. Aspall cider. Everything else bottled at high cost. I chose water. Will not be back in Hucks at Whinfell.

The worst burger and chips the three of us have ever tasted! Maybe the real chef was on holiday. Two of us had the blue cheese burger and one the chilly burger all were seriously overcooked and like a solid block. Barely any blue cheese and the fries were far too salty even for me and I like salt. The coleslaw was like a taster as there was no more than a teaspoonful. The chicken wings were good. It is a shame as the waiting staff are so nice.

visited this restraunt shortly after arriv as l and staff to be very nice and the restraunt well laid out and airy all of us enjoyed our food

Our food was delicious, surpassing all of our expectations and our server David was really friendly and attentive and added to our experience:)

Really poor portions for main meal. My 1st choice was not available, neither was my 2nd choice, so ended up with a bacon n Cheeseburger at £16.50. Burger arrived in good time, but after seeing it I was totally underwhelmed. A few chips in a metal tin and a burger, no garnish, salad etc. See image, taken 12th Oct 2023 at C.Parcs, Elveden. Compared the burger next to my kids child's burger which was £8.95 as part of a meal deal and there was not much difference in size. Needless to say I had to say something, £16.50 for what was basically a kids burger and a few chips. The menu is quite limited, but the large Nachos are good value at £12.95.

Best restaurant in Center Parcs for food choice. Had the NewYork Strip which strangely came in 2 pieces. However it was a very good steak and it was cooked as I requested. The rest of my family were pleased with what they had as well. Service was good but a refill for 1 drink never arrived. Food was served within 20 minutes which was reasonable. Place was very busy and booking was essential. This place feels a bit more genuine than the other Center Parcs restaurants which are all serving the same food albeit under a slightly different theme. But in Hucks it seems to be a different menu with differently sourced ingredients and the preparation is better. Costs more than other Center Parcs restaurants but it’s worth it. As regular visitors we would definitely go back to Hucks

We had a table booked at 7.45pm, we were still waiting on our food at 8.40pm. Drinks took 20 minutes to arrive and we waited 15 minutes on a refill for our daughter. Staff were friendly enough but definitely not phased at all at the length of time taken. Food was pretty basic, dry and seriously overpriced for what you get.

Lovely tasty food. Our waiter Jake was really helpful and gave us great service. Would highly recommend booking a table before your visit as it’s always full.

Slow drinks service but waitress Hannah got things moving and was very attentive. Lovely food and good atmosphere. Definitely recommend the fajitas.

We found food to be really good - visited last year and portions were really small this year however the portion size is much better and reflects the price .. staff are really friendly however service is super slow !! Really slow .. drinks service...

Having booked Huck’s in advance, and then looking at the negative reviews on Trip advisor we very nearly cancelled. However we are glad we didn’t, as it was the best meal of our stay. The staff were excellent even though the restaurant was busy. When...

Never going back. Rude rude waiter, who didn't get food correct in the first place requested for one of my daughters could we have the buttery pasta but with cheese, refused to put cheese already on the pasta served it separate. Pasta had no butter...

Having read some of the horrorshow reviews on here, expectations weren’t exactly high but it was OK albeit not especially American nor barbecue. Most of the food was over cooked, the chips especially so. My burger was OK albeit a bit well done. Service was...

As a family of 4 with 2 young toddlers, the food was a hit with everyone and the children’s meal deal was great. However it was the worst service ever, full of young staff who didn’t care. Waiter took our orders ok but didn’t have...

This place has completely gone downhill. Have been coming to Center Parcs for over 10 years now. To begin, the entire menu is unbelievably overpriced, as others in the reviews have also mentioned. I wouldn’t mind this if the portions were decent, but with the...

The main course arrived while we were still eating the starter The nachos were mean on portions of guacamole, soured cream and the salsa was closer to tomato ketchup than a real salsa. The nachos cheesiness was by squirt on cheese sauce - yuk. The...

Waited 45 minutes for 2 dishes to come out one of which being a swordfish steak which was absolutely tiny for what was paid for it. The newyork strip was nice however was still left hungry after meal due to waiting so long for food....

Arrived today and thought we would pop in here for some food after a long journey to get to centre parcs. We ordered the chicken Cajun burgers for ourselves and chicken nuggets for the kids. The food was absolutely disgusting and would not even feed...

Very poor food for the price compared to Bella Italia in same complex for same price only but the kids ate were the chips and rest for adults was average at best

Just returned from a family meal. Great American-style food in generous portions and at a reasonable price point. We were served by Gary who was excellent - went out of his way for us when there was a minor kitchen delay and also dealt well...

Beef burgers were good standard, kids liked them, fries with everything!! But to be expected, chicken fajita was reasonably good, bagel garlic bread was heart attack material - way too heavy and oily.

Visited here as a family of four - staff were fine and looked after us, it was very hot in the restaurant so could understand things being slow at times. The food was average at best, pretty disappointed to be honest.

Booked well in advance, arrived at the restaurant and were seated directly at the front in the glassed area. Sun was still up and none of us could see, very warm and not very comfortable. We asked to be moved and were told there was...

Other reviews had me hesitant before we came but I have to say food was great really tasty and hot place was busy would defo recommend and return !

Our party 4 adults and two children booked in advance for 5 pm, drinks and food orders were taken quite quickly however food order when it arrived was wrong and the majority were burgers however where the burgers were hot the bacon strips were cold...

Huck’s was FANTASTIC. Remember where you are, you are in a beautiful forested holiday village with some great chain & mainstream eateries. You are not in a Michelin starred restaurant. We are a family of four with daughters at 14 & 2.5 plus my wife....

Had a lovely meal all the staff and people were friendly . Richard was our server and was very friendly and happy would deffo end going even when so busy !!

We ate at Hucks on the last night of our stay at Center Parcs Whinfell Forest. It’s a family friendly American style restaurant with all the usual menu items. I had the ribs and my son had the pasta and meatballs. We were served by...

We ordered fajitas chicken which were mostly onion. Embarrassingly small amount of chicken. Really don’t waste your money.

We booked our table well in advance and unfortunately on arrival we were seated in a section full of younger children. Our 12 year old is very well behaved and mature and we didn’t require an area where she could be noisy. Our waitress was...

Went hucks for dinner and had ribs n chips we had to wait 1h 30 mins for our average food! service was good so thats a plus, overall bad food, decent service and a very loud and busy atmosphere

Fantastic service from Charlotte and staff fantastic and amazing food ! Recommended chicken barbecue wings and fajitas

Hold food and fantastic staff. Hazel is great and a credit . Makes the time to make sure all is good . Brilliant service

After ordering our food, one of our group found a picture of the burgers on this app and the mood dropped. Optimism was crushed once again when the burger turned up. The meat looked like spam pâté and the taste wasn’t much better. The ribs...

We came on a busy half term Wednesday . Waited a fair while to be seen before been shown to the table -clear staff very busy . Staff all were extremely friendly and attentive despite being so busy and made sure they chatted and asked...

We booked for the last night of our holiday at centerparcs We had booked for 5 adults a child and a baby and they took us to a table with 4 seats and 2 high chairs and nowhere near big enough Then waited an hour...

Me and my partner thought we would end our little trip away to center parcs by eating out. I picked hucks because it looked inviting and the reviews were not too bad. But, my experience didn't reflect the reviews I read online unfortunately. Service was...

Enjoyed our last night family meal here. Food good and arrived quickly. Our server, Sarah, was excellent, friendly and efficient. Highly recommended

Lovely restaurant, it has the potential to be great but unfortunately the food is just so average and the service is lacking.

Good that there is a gluten free and vegan menu, however the vegan fajitas were just veg with no protein. The macaroni cheese was very disappointing, a tiny bowl of pasta with a bit of cheesy sauce and a sad little bowl of limp lettuce...

Waited 25 minutes with no service despite 4 members of staff chatting at the service station. Had to ask to order. When the food arrived after another 30 minutes, the food was of a good quality. A service charge had already been added to the...

Bowling alley cheap food with an expensive price tag. Not the usual Hucks we have experience in the past by a long mark. Poor service with starters arriving after mains and the cheek to put on service charge. A complete joke and took away from...

Small family meal. Food was lovely, served fresh with no issues. Fillet steak cooked perfectly. Service was excellent. Prices were a bit more than expected, we have visited on previous occasions but still enjoyable

This was our 2nd visit to hucks. Was a much more chilled out and relaxed vibe then our visit to Bella italia. I had read some reviews about slow service but we never experienced this. Sat at a booth and given menus straight away. I...

We were very dubious after reading the reviews, however we only have positive things to say following our meal. The staff were excellent, really good service and made my sons birthday by coming and singing happy birthday at the end of our meal. The food...

Went on Wednesday night for daughters 8th birthday, staff made no effort with birthday, server just left and passed us to someone else. Hucksters meals exactly the same size as meals for younger kids the only difference is you get a side salad, and you...

We had pre-booked Hucks to save us the trouble of cooking in our lodge. We could not fault the staff at all but the experience was massively underwhelming. We ordered the crispy potato skins to share as a starter - the portion was minuscule for...

We’ve been to this particular Centre Parcs lots of times but after our first experience of this restaurant about 8 years ago we have kept a wide berth. Just come home from a family break to celebrate my daughter’s birthday and she chose Hucks for...

Went with my family four adults would never ever go back service was Terrible waited two hours for main meal when it arrived it was cold had to send it back the salad looked like it had been around for weeks not fresh at all...

Visited as a family of 6, front of house staff were fantastic (some had been drafted in from the 10 pin bowling), the kitchen standards were vety poor though! Steak strips for Fajita's were burned and soo tough, basic cheese burger was dry like a...

We had booked for 8pm and paid the £5 per person deposit online. High hopes after not visiting for several years due to Covid and other things. A very warm welcome from the gent at reception and we were shown to our table. Drinks order...

We enjoyed a really lovely meal at Hucks in Centre Parcs at Penrith, so much so that we went back three more times during our stay. The restaurant was immaculately clean, there was a great atmosphere, the food was fantastic and our server Lara was...

The food was Delicious especially the chicken Fajita and the Nachos. The only thing we ddnt like is the super slow service which should be improved and this what liwers the rate of this restaurant.

Booked a table weeks ago in preparation for our visit Thursday, 4th August. Friendly welcome and taken to our table. We were there for 645pm and it was already very busy. Nice atmosphere. Full of families. Our server Matrhew was lovely and attentive. I thought...

Good satisfactory family food. Would have enjoyed a stimulating USA experience. By absorbing An atmosphere of a cowboy ranch style eatery. Think the children would have liked that too. Just thought the atmosphere was a little drained.

Terrible. The service was very very slow and food quality was just OK. The ordered were not right either. Another table was worse than us. The kids finished all their food and the adults didn’t even get their food until late. 2hrs in total !...

Terrible service in this restaurant 2 nights ago. Waited over 3/4 of an hour from ordering for our food to arrive. We were then missing 2 side orders. Asked where they were ,another 10 minutes passed, all galfway through our meal by now & one...

Had a great experience in this restaurant. Thanks to Draco who was a fantastic waiter. The food was excellent. Would definately visit again :)

Our meal was lovely. Laura our waitress was so helpful and cheerful, couldn’t do enough for us. Definitely recommend.

All of the staff were lovely and very helpful. Our booking time came up but our daughter was asleep in her pushchair so I was worried they wouldn't allow us to take her in asleep but the server moved the tables for us to allow...

We had a very pleasant visit to the huck from Word go the service was very good and one waiter in particular couldn’t do more for you so thank you! The food was very nice and the drinks and what you expect at center parcs....

We visited Huck's last night as our final meal at Centre Parcs with our friends (Group of 12) to celebrate before my girlfriend and I head off on our travels. Our server Amy(I think, black hair!..) was brilliant from start to finish, she was friendly...

We were very disappointed to get an email a couple of weeks before coming to say Hucks was closed on Mondays ( but understand why due to staff shortages ) Luckily we managed to get a table - albeit 9pm tonight ! We’re glad we...

The restaurant was busy but we received quick service and good food. Wasn't too keen on my burger roll but the the actual burger was fine and the chips were excellent

Sadly Hucks is no longer the place to go. It has been steadily declining. Pre-covid our sons had to wait for spoons to eat their ice-creams because 'there were none available' hence a puddle in a bowl before they arrived However last night was awful....

Absolutely amazing from start to finish! Great customer service! Amazing food! We had steak, chicken, fajitas, burgers. All great quality and very tasty! Kids meals were fab value! They really enjoyed theirs too. Drinks fantastic. Staff were fab with the wee ones! We’ve always loved...

We had a burger and the macaroni cheese. Both were lovely and the service was good and attentive. Tables well spaced out for social distancing

Very Limited Menu. Virtually empty restaurant, good service but not a lot of choice. Not Good Value for Money

At its best, this restaurant could be mediocre. But we didn't find it at its best. Despite having a reservation, we were kept waiting outside the restaurant. When were finally admitted, 20 minutes late, we were shown to a dirty table. I understand that covid...

We have enjoyed many meals with family and friends here over the years but a recent experience has put us off returning. Rubbery mac cheese, tasteless nachos, horrible deserts and the garlic bread .... not sure how you can get something so simple so wrong....

Arrived at 7.10pm for a 7.15 booking - pleasant welcome, shown to table, app-based ordering explained (slightly clunky but OK) and order for the 3 of us placed by 7.15pm. Prices seem to have fallen a bit from previous excesses...So far, so good... Drinks took...

Initially we struggled getting the ordering app to work despite being tech savvy. Dave came to our rescue who was friendly and attentive and happy to take our order. He engaged in friendly conversation throughout. We shared chilli beef nachos as a starter which were...

I am writing this review as I have had a bad experience here First of all our starters came out, with no cutlery or drinks We then revived a jug of water and cups then once starter plates were cleared we eventually revived our drinks...

We visited Huck's on the last night of our trip to Centre Parcs and we had a great night. The person who seated us could not have been more accommodating. He was very welcoming and quickly moved us to another table to allow us space...

The food was ok, we had burgers and nachos and they were, well probably below average. When you factor in that food was pretty slow and that you are now ordering yourself via an app, you do have to question what are you paying a...

Great food - Very busy that night had to wait over an hour for starters but the food made up for it and the staff were on the ball - thank you, you made our last night very enjoyable and with the free shots!

Shambles. Had to wait 30 mins for a drinks order after chasing various waiting staff 4 times in the interim. Food was not hot also served with no cutlery or napkins. Ordered another drink with my dessert, more in hope that expectation. As expected it...

We ate here on the first day of opening following the easing of Covid restrictions. Couldn't fault it. Excellent food, excellent service and 5 happy full bellies, will definitely visit again in future,