Based on 1.324 opinions finded in 2 websites
Based on 1.324 opinions finded in 2 websites
Nº 2141 in 3395 in Cornwall, Isles of Scilly
Nº 45 of 77 American in Cornwall, Isles of Scilly
Opinions
An old church, coverted to a very hip restaurant ! great 80s background music, fantastic decor. Food 6 drinks, hit the right spot, although was srange that chips did not go with the burgers, but were a side. Burgers were excellent..i would recommend though, not to serve them on the paper on top of the plates as you are not sure if you are eating paper or burger, due to all the sauces
Seaside788547 . 2024-09-04
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Lovely burgers lots of gluten free options. We went on a busy Friday night the restaurant was packed but the service was great. The staff were lovely and even double checked our order and made sure the chips we ordered were gluten free as well so my husband and myself could share. My burger was delicious with a lovely gluten free bun. Would definitely eat here again.
JoeyPearson . 2024-08-27
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Best wings ive ever had. Nacho's are going to be something i think about for a long time. I would definitely return. They do blue light discount too!
Mads M . 2024-08-26
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Great food, quick service and unreal sweet potato fries! The service provided by Ethan was excellent. I definitely recommend a visit if you're looking for fuss-free food.
nyah h . 2024-07-30
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Had a lovely laid back lunch here today food and drinks really hot and tasty. Served by a lovely young lady saffron nothing was to much trouble for her she was a star thank you
Lily L . 2024-07-23
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Still a great burger but they’ve def shrunk since I was last here - felt like I’d been served a child’s portion! Also given what you get the prices are a bit of a p-ss take - £18 for a bacon burger and here’s the p-ss take - that’s without any fries which are another £4.50!?!? And that’s for a tiny portion - thing is you can get a bigger Phillip Warren burger in a baker Tom bun in numerous nice local pubs for less than £20 and that includes fries and coleslaw etc On top of this they no longer do burnt end beans which is a shame as they were great - won’t be returning.
A c ustomer . 2024-07-08
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Just went here for lunch and it was the best burger i have ever had! Staff were lovely and it was a short wait time. Definitely coming again soon!
Tom L . 2024-06-26
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We have been here a number of times but disappointed on this occasion. Burger was ok, price reasonably, but add ons are expensive. Service was poor, a number of staff looked like they didn’t want to be there.
Gordon H . 2024-06-10
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We visited the St Ives location a couple of weeks ago for my daughter’s birthday and really enjoyed it so when I saw Truro were hosting a locals night I thought it’d be rude not to go! It’s quite deceptive from the outside as I expected it to be quite dark but it was light and airy. We chose our drink, burger and side to then be surprised with a free taster of the chicken wings and nachos while we waited (both were lovely). Our food came quickly and was spot on. We ordered the mother clucker dirty fries and the trailer tots (the tots were my fave) as well as the Honey C and brisket burger. We were stuffed and couldn’t finish it so took the rest of the food home with us. We asked for the bill which took a while to come because of an error on the till system but were kept informed while we waited. My son had to go and catch a bus so left, however, while we waited for the bill I was then told we also had a dessert included in the locals night offer. It was a themed ice cream pot which I wasn’t able to takeaway for my son as there were no lids so he missed out on that unfortunately. Nevertheless, we enjoyed what we had, the service was efficient and friendly and we would definitely return again and pay full price.
Marie C . 2024-06-08
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Amazing service and great food. Fun vibes and all around. Casey and Jake were super attentive and Olwyn was funny!! The cocktails were yummy and good value for money. We were celebrating our course finishing and this was the perfect location for the occasion!
Ginny T . 2024-05-26
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Went in with my Dad who is in his late 70’s, he loved it too. I really fancied a good wholesome burger after work and they didn’t disappoint, very tasty, just the right amount of food, great staff, good atmosphere, hit the spot!
D R . 2024-04-01
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It’s my unfortunate pleasure to have ask you to tread carefully at Hub Box Truro. I contracted severe food poisoning from eating one of their ‘Dirty Club’ burgers on 29/03/24!! I was scheduled to run a half marathon in Henley-On-Thames on the 31/03/24 but after violent vomiting all day on 30/03/24 I could no longer participate. This was incredibly disappointing as I had trained for many months to get into a position to run the race. I ended up spending all day in a hotel room in Reading attempting to prevent any further expulsions. I would suggest avoiding the chicken at this restaurant as it’s clearly not at the standards required to serve to the general public.
I2812BDaaront . 2024-03-30
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Amazing service and delicious food Lovely vibe and staff We had a lovely meal all gluten-free 100% Recommend and Cealiacs
Traveler36110947130 . 2024-03-09
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The food was to die for and we all loved the really cool atmosphere inside, the staff were brilliant especially Jack who was incredibly helpful and really made our night
Curiosity05173652577 . 2024-03-06
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The honey C and nacho libre were great, really nice atmosphere and friendly staff, abit pricey but the experience matches the price point, will be back again
954robo . 2024-02-24
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We had a lovely, relaxed visit with delicious food. Our server, Jack, was very friendly, knowledgeable and helpful! Thank you!
Navigator01990319576 . 2024-02-15
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Dreadful. Clearly staff do not want customers. Smells dirty . Don’t waste your money there a loads of better choices. ….
Jac's J . 2024-02-15
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Wow!! went to boozy Bingo last night wasn't sure what to expect as we had never done this before, but was a girls night out so thought we try something different. Don't know where to start. The atmosphere was buzzing the staff were happy and helpful. The food was excellent and then the Bingo started and so did the belly laughs 😃 Jake and Dev are the next comedy double act and definitely need to brush up on the Bingo lingo which actually made it even more funnier. The bar staff were brilliant handing out the drinks on top of the jelly shots that were so strong. The prises were amazing even tho we only won one line. Such a good night will definitely be coming again 😌 Well done to the Hub box team for a fantastic evening 👏
Suzanne S . 2024-02-04
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We’ve visited our local Hubbox in Plymouth on a few occasions so as we were in the area we thought we would try this one. We were not disappointed…. The building is I think an old church? Great outside eating area, a lovely log burner as you enter the main building. Greeted by friendly staff and the service was top notch…. As was the food! Chicken tenders were succulent, an enormous portion of mac n cheese as a side, I went for the basic cheeseburger, it was superb… Thanks Hubbox…. Keep up the good work!!
Sparkseeeee . 2024-01-28
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I recently had family visit for a weekend break with their gentle retrieve, and finding dog friendly places to eat in the evening in Truro can be tricky. The Hob Box came highly recommended, so we booked our table. Dev, the manager, and his team were fantastic. He had time for us, answered our questions on the menu and the waiting staff, sorry I forgot their names, took great care of us throughout the evening. The food was delicious and service was fantastic. The atmosphere was great and other customers were friendly which made for a lovely evening overall. My family,including Baloo, and I were very impressed and will definitely be back.
rundleesther . 2024-01-21
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Always get good food at Hub box. Staff very friendly, willing to help. Very impressed. Have been about six times since 2023. Always the same standard. Lovely child friendly menu. Will keep returning. Thankyou to all staff
heatherdE9151LU . 2024-01-14
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my favourite place to get something to eat! amazing service with friendly staff, the food is lovely and they always asked if we were okay and kept checking in which was so nice, the girl who served us was so kind and when i asked for my burger to be cooked a little more she immediately got on the case to anything we needed, will always recommend x
maria l . 2024-01-04
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It was a very disappointing night. We were one of those forgotten tables no one care to even ask if they have been served. Toilets are just beyond disgusting, the vile smell, the toilet paper all over the floor ( it was only 6 o clock in evening, you could almost understand it if it was midnight in the night club), the handrail at the stairs was covered in sticky dirt, all place is somewhat unkempt. Food took forever to arrive and was nothing worth remembering or returning for, white wine wasn’t chilled, just plonked in a cooler with tepid water, so no, we will not be returning
EssieA . 2023-12-18
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Great restaurant in a lovely spot and the food is delicious. One of the best burgers I’ve had in this country for sure. Cooked perfectly, seasoned well and a toasty bun. Delicious! 5/5
Arthur K . 2023-12-05
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What a lovely place,great food and great staff,especially the General manager who was very friendly !
oliviat215 . 2023-12-03
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Amazing food with amazing taste. Good for get together with friends and family get together. Love it.
Harshit B . 2023-12-02
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Just to start out, we love Hubbox and have visited many times. But tonight was very disappointing. Our first drinks order consisted of two raspberry lemonades but one with alcohol. They looked identical, and instead of asking the bar staff which drink was which the...
Mreeve98 . 2023-11-18
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Very good service, drinks and food were both amazing and the wait of food was so good considering how busy the venue was!
Natalie H . 2023-11-17
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Great food, great swift service and great cocktails and great price - even on an especially busy evening! Lush evening!
Katie M . 2023-11-17
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Service was amazing from staff and food was top quality. Will definitely be returning very soon for food again. Lovely experience
Jack R . 2023-11-13
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Really disappointed, normally I love hubbox its just simple food but today it was awful. Understandably a Saturday but the service was incredibly slow, food arrived cold, fries under cooked, bathrooms were a STATE mud everywhere and toilet tissue on the floor. Not to mention...
Talana S . 2023-11-11
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Amazing food, great staff couldn’t ask for anything else. Was really busy managed to get us a seat straight away. Although the only downfall…. I got full too fast and couldn’t order more!
edward c . 2023-11-04
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Great place for lunch, didn't book but was given a table straight away. Really friendly staff and amazing food. All came out in good time and was warm and very tasty
Megan S . 2023-11-03
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Me and my friends went for boozy bingo. What an absolutely amazing evening. We had so much fun and will be defo going again. Thank you Dev and team for a great evening.
Josh L . 2023-10-29
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We were greeted by helpful pleasant and friendly staff at the hub which really added to the lunch time experience ! The burgers were amazing and all food choices were a good quality and tasty ! Good atmosphere too ! Will be re visiting !
Judith P . 2023-10-19
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Great service, great food. Our server Casey was very polite and attended to all of our needs. I had a free milkshake given to me for my Birthday also. Very recommended 👌 😎
Jonny E . 2023-10-17
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Kim yum chick burger was amazing, dev and the team were great aswell. The food was very fast and the refreshing passion fruit cooler was fantastic and I would highly recommend coming and trying it for yourself. Truly a party in your mouth, a sensation...
OnAir55116283406 . 2023-10-17
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Had the Kim Yum Chick Burger and the Passionfruit cooler which were both amazing with lots of flavour and zest from the Cooler! Food arrived promptly was served by Dev and the team who were great at their job would definitely recommend easy 5 stars
Alfie Y . 2023-10-17
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Absolutely fantastic food & service tonight! Every single member of staff was so friendly & helpful. The most tastiest meal we've had out in a very long time. Will definitely be back!
Rhlh15 . 2023-10-13
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I highly recommend, firstly the food was amazing, prices reasonable and customer service also great! I left my jacket and I called to the restaurant and lovely Dave (hopefully I correctly remember his name) without any problem sent to me immediately as I live quite...
Kamila A . 2023-09-30
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Had the notorious B.I.G. Pulled pork burger fantastic tasting and excellent service…staff very attentive especially The guy who showed us to our table.. Dev I think
C7815NEpaulw . 2023-09-26
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A really enjoyable evening , the staff were very friendly and helpful, the food amazing , big thankyou to dev , Sophie and drew, who supplied and delivered a service second to none
O1607HVrachelr . 2023-09-17
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Food average l, supposed to be a Betsy burger but not as I remember,also luke warm and at first , not convinced it wasn't meat and took some convincing. Toilets absolutely filthy and thus is usually what I base my general hygiene if the whole...
Heather H . 2023-09-16
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Whenever we visit family in Truro we normally go to the Chinese restuarant next door for lunch but on this particular Wednesday there was a handwritten "we are closed" sign on the door......so we ended up in Hub Box simply because it was there and...
Tikli C . 2023-09-14
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Went in as a family of 4, good was great and couldn't fault the service either, definitely would recommend.
kenand320 . 2023-09-09
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Thank you Dev & Ellie for such a great evening. The service was great nothing was too much trouble. 5 * service.
petesandrasE3992XP . 2023-09-07
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Such a shame as I used to love coming to huboxx in Truro I personally think the menu used to be better but when I came with friends today it wasn’t the best food very greasy. Top drinks as always though just think kitchen needs...
DannyFoodMan . 2023-09-04
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I was here solo a few weeks back and found it by chance...and then had to bring my family a week later! It's in an old former church so the building has bags of character which just adds to the experience. It's directly opposite a...
jungliemac . 2023-09-03
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I’ve been to Hubbox a lot over the years. I usually love it because I can get a really decent GF meal and the atmosphere was really relaxed. However, I didn’t particularly enjoy my last visit. The food was top notch as per but I...
Holrol21 . 2023-09-03
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Lovely venue! Was greeted by the manager and made to feel extremely welcome throughout my visit. Very busy restaurant and well run
byronk812 . 2023-08-31
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i had a fantastic time and our waiter was amazing, creds to dev i loved it food was fab would recommend and i found my favourite waiter ever
Lily D . 2023-08-29
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Really enjoyed our lunch today, burgers were great and the chilli loaded fries were superb. Little bit pricey but worth it as you could taste it was all good quality ingredients
Mariataylor24601 . 2023-08-26
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One staff member in particular should be highly commended because he went over and above his call of duty. We would not hesitate to give Nathan a personal recommendation for his personalised service. Good staff are hard to find, and we’d encourage Hub Box Truro...
UnicornABC . 2023-08-26
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Honestly, very disappointed and walked away gutted… burgers were average, came with no fries, only side we wanted was onion rings and they didn’t have any (also expected burgers to come with onion rings like advertised and they didn’t) 2 pints of coke was just...
Leona H . 2023-08-26
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Business lunch at Hub box today Nice setting Friendly service Interesting menu and the food didn’t disappoint Would recommend
MJH1 . 2023-08-22
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Enjoyable meal and lovely Strawberry Cooler drink. The service was so slow though that we figured out how to order on the app instead, not many staff working and I noticed the tables around us were getting up to find a staff member and asking...
Shelbs53 . 2023-08-13
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Lovely knowledgable staff and shamazing gluten free food!!! Not had gluten free onion rings for years and they were lovely :)
Claire D . 2023-08-12
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We used to be regulars of Hubbox Truro but a few bad visits put us off fast forward a few months and I think they have a new manager who has turned it around. Amazing burger and cocktails. Staff really attentive and efficient. Glad to...
Jackie C . 2023-08-05
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The chain is a family favourite and didn't let us down this time. Three of us had the big khuna and it was a 9/10 for me, had the heat of a burger just off the grill, and was as juicy as it gets, worth...
billpayers . 2023-08-02
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Great visit from start to finish. Wait was fine, drinks served quickly and food cooked fresh. Service was friendly and fun. Well priced for the offering that is given. Definitely be back when next in Truro.
CosyClubPlymouth . 2023-08-02
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Amazing service and such good food for the price definitely recommend love the milkshake and lovely staff
Sarah H . 2023-08-01
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Great, food was lush and amazing service with quick food time too the milkshake was huge this place always delivers the most amazing day out with family and friends
Maddie W . 2023-08-01
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Absolutely loved it here! The atmosphere was amazing. The staff were so helpful and friendly when we ordered. The food came pretty fast and was all amazing. Would recommended to anyone and would definitely come again!
Tielah A . 2023-08-01
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Love Hubbox! Whenever I’m in Truro we go here. GF options for mum are good which can be hard sometimes in other places. I love the burgers, my sister loves the dirty fries & my nephew said his milkshake was the best he’s ever had....
380zoef . 2023-07-31
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First time visiting, safe to say I will never be returning. Booked a table for two and, in fairness, I couldn’t fault the service of the waitress who served us. We were sat on a sticky table and when I eventually caught the attention of...
NWEats2912 . 2023-07-31
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Came with friends the other night (thursday) and just wow! What an improvement to hub box in truro came a few years back and wasn't impressed at all but thought would give it another go. I am so thankful I did! Food was delicious, all...
Craig H . 2023-07-29
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We ordered through the app as we thought it would be quicker and easier for ourselves, unfortunately we were mistaken. This was at 3pm and there looked to be over 10 members of staff working and about 20 tables of customers. The first issue was...
Austin L . 2023-07-28
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We went to Hub box earlier in the month and were really impressed so we returned again with family. The staff were so friendly, helpful and attentive and the food was delicious. Looking forward to our next visit already!
Charlotte P . 2023-07-25
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Came as a family on Fathers Day. Had a booking and seated quickly. Ordered our meals which took 40 minutes to arrive. Portions were stingy given the price, 1 tiny piece of bacon on a bacon cheeseburger. Shame as used to be great. Hopefully will...
V1975_Cornwall . 2023-07-22
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Came with a few friends, wasn’t sure what to expect after the recent reviews. But what can I say except wow the food was amazing. the staff were amazing. The service was exceptional from our waitress I think her name was Anna. We will definitely...
Charlotte B . 2023-07-21
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Great food and good service… all I asked for really, and Hub box doesnt disappoint. Haven’t had a bad one yet, Would highly recommend….!
keithfM3239WO . 2023-07-21
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Had a great experience with the family. The service we received from the moment we stepped inside the door was 2nd to none. All the team seemed happy to be there, engaging with all the customers. Really created a great atmosphere. Food was superb with...
Builtlikemeltedgum . 2023-07-21
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Absolutely amazing! Came here with a few of my friends for a catch up. Had a really lovely time. The atmosphere was amazing, the staff were amazing and were always on hand if needed. Super quick service and very attentive with good recommendations! The food...
pippa s . 2023-07-20
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Great meal and service would recommend Dev and the team really looked after us will be going back for sure
matthewstanton . 2023-07-20
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Came to Cornwall to see family for my birthday and decided on this amazing restaurant to celebrate. Service was lovely and food was even better! A fantastic experience that catered for all the family. Highly recommend!
W1751JCjamesk . 2023-07-20
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Decor looked rough, the place looked like it needed some tlc, service was shocking, and the staff need training, they weren’t rude at all, but they definitely need to know how to make people feel welcome. Waited ages to order drinks, then another age for...
Rob S . 2023-07-17
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We dropped in at 7:15pm to book a table and were told there was a 30 min wait. No problem...we can lose ourselves for a short while. We returned at 7:45pm and were seated. The server took our drinks and food order and left. 30...
HGADavies . 2023-07-16
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I came here with a group of friends the other day, as I have visited 2 other hubbox restaurants in cornwall before, Falmouth and St Ives which both experiences were fine, however we thought we would just try out the Truro one as we were...
kwoodward_07 . 2023-07-15
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Truly minging. I normally love Hub Box and have written a great review for the one in Falmouth but this one was truly shoddy . My feet were sticking to the floor everywhere i went, the toilets were in a poor state of repair and...
LouisaClare . 2023-07-10
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Really wish I had read the Trip Advisor reviews before booking. Went last year twice and had a great experience, but something has happened to make this place go downhill. We wanted a pre Hall for Cornwall theatre meal and we only wanted the Dirty...
daviddA2757MN . 2023-07-05
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Lovely relaxed environment, Amazing food, excellent quality and good value for money , Service was excellent our waitress Hannah explained the options available to us , and checked back to make sure everything was OK, was our first visit to hub box but def won't...
O1607HVrachelr . 2023-07-02
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Have eaten at HubBox 3 times before and food has been relatively good. So an impromptu lunch with the hubby sitting out in the sun sounded good. What a disappointment… we had a few plates to share and really wish we hadn’t! Other than the...
P2962NDhelenb . 2023-06-25
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Modern and trendy place to eat, my only issue was having to order everything off my phone, this was very frustrating if it wasn’t for my patient wife I would have just left, as did two other tables whilst I was there. I’m not sure...
andy_morton1 . 2023-06-23
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Staff were friendly & helpful but were pretty slow. Only one of the waitresses was serving food, the rest were clearing away very slowly. It took us a while to get our drinks. I was pretty underwhelmed by the loaded fries I had but enjoyed...
Lawzym . 2023-06-17
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There was 7 of us and we hadn't booked but the staff managed to fit us in. Although the food took a little while to come it was worth the wait. Best burger and skin on dirty fries I have had in a long time....
Jacquie S . 2023-06-16
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Table booked for 1pm (bookings last 1.5 hours) order taken 1.35pm. Drinks served 1.45pm. Food served 2.20pm. Table sticky. Toilets filthy
denisesP791QW . 2023-06-11
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Visited for lunch today, first impressions were good & the pregnant lady who served us was lovely and friendly and made a fuss of our dog and gave her treats. Ordered 2 lunch specials with the buttermilk chicken. The skin on fries were good as...
steveissy . 2023-05-22
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Since living in this area of Cornwall, this particular restaurant has always been a firm favorite , we did notice the burgers did appear not to be as normal good value this time the burger were flatter less size as normal. noticed all the new...
Kloffusjohn . 2023-05-14
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We really enjoyed our meal here. It’s the first time we have visited this place and our first Hub Box experience. The food was nice and service was quick. Staff were very friendly and attentive Unfortunately, our table was a bit dirty on the edges...
Arc_202 . 2023-05-06
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Attended Hubbox Truro today, with my girlfriend. Food and drinks, both fantastic. Topped off with unreal service from Dev. As soon as we wanted to order food, he was right on hand. Had good recommendations for us and a good sense of humour. Thanks for...
Maps755442 . 2023-04-28
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I have eaten at many Hubbox’s, but Hubbox Truro fell far beyond the experience I am used to. We are early evening (pre-theatre), at a time when there was literally more members of staff than there were customers. Despite this, the (predominantly young and relatively...
Charlotte S . 2023-04-16
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Always bang on, favourite place for dinner!!! Great staff, please don’t change the menu anytime soon. Highly recommend
Tim Y . 2023-04-10
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Met for lunch, staff very friendly, quick and efficient. Took time to choose as busy chatting, and staff were very accommodating! Burgers were really nice, particularly liked the cheesy chips. Restaurant was busy, but sound quality was good, and tables quite spread out.
londongirl1955 . 2023-03-15
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Had some time between work so thought I would treat my partner to a nice lunch, coming here we didn't even get to eat. The supervisor tried to place us right by the door and when I asked if we could sit else where because...
rossc562 . 2023-03-02
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Visited yesterday. Place was so cold all the dinners kept their coats on. One I enquired if the heating was on with a shrug I was told it’s on but it’s a big building ! I would suggest fitting heating up to the job. Ordered...
angelagM4261BF . 2023-03-02
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As is well covered in the press at the moment, there's a distinct shortage of staff in hospitality and we were warned upon entry that they were short of a full team, but it made notable difference to us, the service was fantastic, bubbly, friendly...
morgyface . 2023-02-15
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Always a great place to have lunch and this was no exception! Friendly and attentive staff, and even though the restaurant was full we were seated and served quickly and it was clear to see that cleanliness was high on the agenda of the staff....
Richard M . 2023-02-02
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Emailed them but received no reply! Went onto the hub box a few days later and was ignored, the staff looked at me then walked away, they were so rude. the food is good but the staff are not!
gailwO4056UG . 2023-01-31
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Meet and greet positively hostile. A let down to your team as the food actually alright. Next time I’ll spend my money elsewhere, somewhere that actually welcomes the customer.
dollyrocker1977 . 2023-01-15
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The food here was amazing and the food was incredibly quick to come to our table. We will definitely come here again!
Dinky-Domino . 2023-01-15
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