Hub Box Exeter in Exeter

First time trying hubbox and will not be returning! Took my partner for his birthday and had the worst experience. my chips came out 10 mins before the mains and any of my partners food, my partners chicken was hard and inedible. We order the slaw as a side which was just raw veg with no sauce! No checkback to our table so we could raise this issue. After dinner we ordered some more drinks, my partner asked for an iced coffee without vanilla syrup as advertised which they was happy to do due to my partner being diabetic but this came with vanilla syrup - server admitted to putting syrup in due to it being ‘a long night’ no real apology given. They were getting ready to close for the night and we noticed staff collecting sauces from all the tables and topping these up with old sauce bottles and new sauce bottles - no dates of when each was opened, the sauce on our table was separated and fizzed when opened, when I mentioned this I was told they get thrown out every week, this is not the case as you could see our sauce bottle was very old! Complained, they just wanted to comp us the coffee and chips which I thought was not good enough. Almost £100 for a terrible meal, will not be returning to hubbox in Exeter.

I hadn't been in there for quite q while and fancied treating myself to a good lunch. It was as good as it always was withy great burgers and fries, served by friendly people with good manners and efficiency.

Sheyma (?) come to chevs !!!! we’ll be at cavern and have a spare ticket! xoxo James Birthday Gang!!!! we <3 you, give this girl a raise !!

This is our second time in the Hub Box Exeter all family members like the food here especially burgers and sides highly recommend to try. A bit expensive but worth it

the staff were very friendly and the food came very quickly and was delicious. Was great sitting outside and seeing the world go by. Would come back if in the area.

The coleslaw was so strange. No sauce, no flavour, just dry veg :( - used to love this. Burger was ok but again … dry. We used to love it here a couple of years ago but this weeks visit wasn’t the same. We didn’t finish our mains and the desert menu … 3 things on the menu and the main one ie sticky toffee pudding was out of stock so we paid up and left. Really disappointing to be honest.

Visited on birthday. Disclaimers: 1. Went for the lunch mean of burger and drink £10 2. Went as couple with child. Location: short walk from cathedral Food: the quality was ok. But nothing to shout about from the lunch menu. Does the job of keeping you full. My main gripe was: 1. The staff weren’t that great and a little dismissive, rude or not knowledgable. 2. The menu doesn’t allow grading the lunch deal to an alcoholic beverage. 3. The children’s menu clearly states its main + ice cream + drink for £10. They don’t tell you that without the ice cream it’s cheaper/optional. There is just something lacking at lunch. Maybe it’s better to go for a la carte?

So disappointed with our visit on this occasion after our previous was really good. The food was very bland and underwhelming and the service was very slow, unfortunately this visit has left us feeling that we won’t be returning again when in Exeter.

called in on the off chance and welcome was warm and accommodating, the restaurant was tastefully decorated, we were shown to a dimly lit corner and given a couple of menus, all very good but the light was so dim I could barely read the menu which was annoying however not as annoying as the really wobbly table , it was fairly busy but I had to get the waitresses attention after 15 minutes, she was very pleasant and food arrived not too long after. my chicken burger was tough and full of grease and sauce but I was hungry so I ate it, my partner's burger was so swimming in sauce that he couldn't eat it. very expensive, wasn't very impressed, definitely didn't deserve the 10% service charge added to the bill automatically I've had better food in weatherspoons. the toilets were nice so I gave a 2

Great service , friendly warm and welcoming awesome food , freshly cooked and piping hot. Delicious milkshakes . Highly recommend .

We took our two granddaughters here for what was supposed to be a treat.Arriving inside we were asked if we had a reservation which we did not but were told we could sit by the bar have a drink and a table would be available shortly. Menus were produced so we could look while waiting. The two girls were given a colouring page and crayons which was a nice touch. Within 5 minutes we were shown to a table on the first floor terrace. We seem to have waiting staff in this country who seem incapable of looking anything but straight ahead as if wearing blinkers and so people coming in after us were served and some finished and paid before we had ordered. Both tables on each side of us had to go and ask for either someone to take their order or where their food was. Eventually I went and asked someone to take our order. The wait was endless for our food probably not helped when we saw what appeared to be cooks going out for a smoke. The menu is so simple no great skill is needed to produce burgers. My chilli burger just about warm had no evidence of chilli and little taste of anything. The hotdog was just that, a chicken burger came with fries which had more grease than potato and was barley warm.The free water tasted good.The staff were very good but when I lodged my complaints when paying I was told that there was not enough staff and if that was the case why not shut off an area or areas and work to what you can cope with.Overall a vile experience and so typical having to pay a lot of money for poor food. Oh how i wish I had gone somewhere else it ruined what should have been a treat for our grandchildren and to make matters worse they needed to use the toilet and they were disgusting. Out of the three only one was working.

A friend and I went for an impromptu lunch out here whilst shopping in Exeter and were incredibly impressed! The staff could not have been more accommodating, wonderful service - efficient and friendly! The food came quickly and was divine, we went for chicken caesar salads with sides of fries and were very satisfied with our meals! Highly recommended to anyone looking for a tasty, (+ not too pricey) experience!!

It’s a fast food restaurant. The beef burger was great. Unfortunately our chicken burger was over fried. The chips were good. The staff were lovely. 7/10

Great food and service, I had chilli burger and skin on frys , they were able to cater for my dairy intolerance and they had dairy free cheese, burger was delicious

Amazing!! Ordered via Uber delivery I. A Saturday night. It arrived hot, it was tasty, and fast delivery ! 5⭐️⭐️⭐️⭐️⭐️. 100% recommend!

Outstanding service which matched the delicious tasty food. So long as you are prepared to wait for an available table you will not be disappointed!!

We visited for lunch, the restaurant was busy with a nice buzz. We were shown to a table and waited on by Viking who was extremely helpful and knowledgeable about the menu - in particular helping with an allergy. The burgers were incredible, but the chilli fries and pulled pork fries stupendous! Excellent service. Will definitely return.

The best food I have ever had, brilliant service and lovely new terrace. Try the double USA it is the best burger ever made.

Great burgers and service. We visited mid week after finding HubBox on trip advisor. What a find. Great burgers, onion rings and loaded fries. Just what we needed!! Service was great too, they apologised when we arrived that they were short on staff and busy, but we were looked after brilliantly and the food didn’t take long at all to arrive. We will definitely visit again.

Nice food I checked this restaurant from trip advisor and really work!! Burger was delicious I ordered cheddar classic. I came with family and been seated outside

Yes it gets an excellent rating because it serves exactly what it says. For me, it's not the food for me. Would prefer more healthy options. However, it seems this is what people prefer - food with chips and calories. Service and quality was fine, no complaints. You pays your money and makes your choice.

A really quick stop. Met by friendly staff and seated quickly. We tried the chilli nachos and a portion of dirty fries, both were absolutely stunning. Everything tasted fresh. Really yummy couldn’t fault it.

Best burger ive had in a hella long time. Atmosphere and service great. A brilliant night with my girlfriend.

Hubbox is such an enigma of a spot, Deliveroo burgers from here can be great but, not for the first time, the service in the joint itself is sadly lacking, and I think if it wasn't in Devon, they might not get away with it....

The staff in this place are amazing! We walked in here after walking out of another restaurant nearby because the service and food was awful and was feeling really down as it was my son's 18th birthday, the staff here pulled out all the stops...

Beautiful location and lovely decor but service was probably the worst we've ever had. Seated quickly and then no one ever came back. Not even to take drinks orders. I had to go and get someone to take our order. No one asked if the...

Only popped in for a coffee but stayed for lunch. What a super, friendly place. Great staff too. Will be back for a meal next time

Not a great experience. Food was OK. Nothing special. The problem was the lack of attention from the staff, we were seated quickly then ignored for ages, not even an offer of a drink. I had to wave at the waiters to get them to...

Would just like to say how impressed we were with our food and service last night. This was a work 'thank you,' dinner for 35 people, and Jess and the team were excellent. We were given the whole of the outdoor terrace area, with the...

Nice vegan burgers, but not very hot (this was also the case on our last visit). Chips greasy, also not very hot. They tasted like the crunchy leftovers that you’re usually left with at the end. Staff were lovely.

I probably would never think to visit Hubbox had they not advertised their live music - it is a great incentive to get customers like me that would not think to come here. I was pleasantly surprised - despite how busy it was, the staff...

having never been to Hubbox before - or having a beef burger out in a long time - i was eager to try. The decor of the place is lovely & staff great. We did have to wait an hour for or food on a...

Food great , but the service slow as you like . 1 hour wait for 3 burgers , sorry to long and nearly left

Always consistently good fast food and friendly service. We visited with our dog and were made to feel welcome. The roof terrace was sunny and relaxing.

When hub box was situated in Sidwell street I remember their food being consistently tasty with a nice simple menu and great vibe - ever since visiting the newer restaurant I’ve found the food to be disappointing;especially considering the price. I ordered a double burger...

I had a Triple Bacon Double Cheeseburger and thoroughly enjoyed every bite. The patties were so juicy and full of flavour as well as having an incredible chargrill around the edges. My Dad devoured his burger too along with the chilli beef loaded fries. I...

If you like cheap burgers cheap bacon and cheap processed cheese. Brioche why did that become a thing. Staff great and atmosphere good. But food is just ok. Salads were expensive for what they were. Not great experience. Cheap meal at a cost.

First time visit to Exeter with the family and came here for dinner. It was busy so glad we had booked. Food was lovely. We had various chicken and beef burgers all which were very tasty. The staff were brilliant and the atmosphere was great!...

Fantastic food , great service , great music- what more do you need. Dirty fries, quack burger special and the dirty disco were Fabi

There was 12 of us so table pre booked in advance had to wait 45 minutes for table all food pre ordered a week in advance when food arrived 3 orders missing food was just warm when the 3 missing meals arrived everyone else had...

Macaroni cheese . Not good. Think it was made with orange rubbery cheese that you buy in plastic squares. Think even Mac Donald’s could do better. Customer service didn’t exist . Will never return which is a shame as we used to really like this...

Ordered small plates and a drink- very average. Experience was tarnished by rude staff who seemed irritated by serving us.. had to ask for the bill 3 times and received eye rolling by a member of staff. However One of the staff members (I think...

Popped in here for a quick work lunch mid-week. Staff were super friendly, toilets a little grubby but the food was very tasty. Pleasant enough for a quick bite.

Friendly staff and nice atmosphere. The burgers were delicious and the fries are a must have. Stumbled upon this gem and will definitely return.

My friend and I visited Hub Box Exeter today for lunch, we both had babies with us and needed to breastfeed them. We felt SO welcome from the minute we walked in the door, the staff were amazing - we felt incredibly well look after...

We went for a family meal here in the evening after visiting the xmas markets. Although the food was good, the whole evening was ruined by the loud music being played. It was so loud you couldn’t have a conversation with the person next to...

We like Hub Box.Ordered a takeaway which we picked up.Ran through the order on the ticket.Got home there were 2 items missing Contacted hub box still waiting for refund weeks laterAdvice open the bag check the order It will be a while before we eat...

We have eaten here 3 times now, every time is breakfast before shopping. He ( my better half ) has the Cornish breakfast every time and loves it. I have the Avocado Smash... or Muffin with bacon, egg and hash browns. One day we'll do...

It was really tasty. the atomosphere was great and the staff was really friendly. this is a great place for a casual date or going out with friends.

Lovely meal at Hub Box. The beef burgers were good but it was the chicken based burgers which were the real stars of the show. Both the Kali burger and the Korean fried burger were delicious. Excellent service from Lauryn. Very friendly and always smiling....

Nice messy Big Kahuna burger with good quality meats and a soft bun. Chicken tenders were nice but not strongly seasoned or quite crisp enough. The korean bbq sauce was superb for dipping though! Generous portion of sweet potato fries to top it off. The...

Our waitress Sam was really great the whole evening dealing with a ragtag business meal. Some of us had some complex dietary requirements which were all handled well and the couple of +1s were also accommodated quickly and politely. Would definitely recommend, and the food...

Came here on a work social and thoroughly enjoyed. Sam attended to our table throughout the evening, ensuring our needs were met all night. The staff were all welcoming and friendly which contributed to a positive evening. I ordered gluten free and this was all...

We went on a Sunday before 1.00 for our son's birthday lunch, after reading positive reviews. We were seated right away and a server took our drinks orders fairly quickly, then the waiting started. It was another 10-15 minutes before someone thought we might like...

Been here lots and deserves a good review! Probably the nicest burgers I’ve ever had, with fast service and friendly staff :)

I had the hub burger and my partner had chicken, both were excellent as were the fries. Giving only four stars as our favourite burnt ends are no longer on the menu. Please bring them back they were great. Staff were helpful and efficient.

Food was delicious! So many options available. My niece is Coeliac so this place is perfect as they offer gluten free everything.

Arrived and were shown upstairs. Ordered burgers. I had a chicken breast burger and sweep potato fries, bloody gorgeous, partner had cheese bacon burger, said about dry but ok. Middle range prices. Staff friendly enough, was very busy when we left. Fantastic choice on menu....

If you want to go out for a meal and be ignored then this is definitely a great place to go. On arrival there were no staff downstairs and a sweaty harassed man ran at us which was scary and he was quite abrupt. We...

Knowing that the burgers are excellent, we thought we’d try breakfast. We were not disappointed by the breakfast. Excellent quality, plenty of it, very tasty. Service was excellent and really friendly. Thoroughly enjoyed. We will be back. Thank you.

Hub was the PLACE TO BE when it was a tiny hole in the wall place but now … it’s basically big standard burgers done to a corporate level and the end result is incredibly substandard. We wanted to give hub a try after years...

Fabulous food and a friendly and very knowledgeable team. I asked about other branches in the country and he could tell me them all! The food was absolutely gorgeous in both appearance and taste.

Popped into Exeter for some Food after a day on the beach Never seen a hub box before but what a great experience, great food lovely atmosphere all ages are at about 1830 so families and couple all enjoying good burgers, we went for the...

Was walking around town with 3 children and decided to pop into hudbox.Usally we have had good experiences here but this time it was far from.We walked and was greeted by the bar man who showed us to our table.Once we sat down we where...

Found this by chance while looking for a grill with outside tables, and it fitted the bill. Two very tasty burgers were served quickly along with a really nice milk shake which you should definitely try. The bill was very reasonable, the staff friendly and...

We went for breakfast this morning. Really friendly services. There was a good selection of different options for meat eaters, veggies and vegans. The food came pretty quickly and there is a relaxed atmosphere. I had the veggie breakfast which was really tasty.

Well, I’ve now been here twice since my last review and guess what…. They’ve turned it round! Both times the food has been excellent, service good, all good!! The sweet potato fries are a-mazing, and I’ve had beef and Katsura chicken burgers and they were...

Went today for booked lunch with friends- one of which on crutches- couldn’t be seated downstairs despite empty tables!!!! Waitress enjoyed serving a big group of lads before coming to our table despite us being seated well before them and waiting to order, then had...

Not bad, rather good. Nice Place, good beer obviously, e a big good burger wirh Chips. What the differences with the other similar restaurants? The restaurant itself and ...the quality of the meet.

I’d been trying to get to a Hub Box for ages, and finally got chance while shopping in Exeter. Positives - good atmosphere, decent waiter service, excellent milkshake Negatives - slow food delivery, burger lukewarm, the bun was greasy and soggy so impossible to eat...

We visited here when looking for somewhere we could eat with our 3 dogs & that offered gluten free & vegetarian options & we were not disappointed! An unbelievable amount of choice for gluten free I was literally spoilt! Burgers, dirty fries desserts, it was...

Delicious food! Special frites were amazing 😋 great customer service ✌️ place good for date, hangout with friends or family dinner 🍔

The waiter is very friendly and polite. The fries and burgers are tasty and well done! 5 stars for service and great food!

Wir waren abends auf der Suche nach einem guten Restaurant und haben aufgrund der Bewertungen das hier gewählt. Wir wurden...

Love love love this place! Amazing choice for vegetarians, vegans and ceoliacs! Booked a table online, when we arrived we were told we could sit anywhere we liked which was nice to have this freedom of choice, as normally when we book a table of...

Table of two here and sat on a table fit for 5/6 people. Long wait on food. 40 minutes plus and whats is all the hype about this place. Burgers undercooked served medium. Chips undercooked and cold. No ice in the drinks means you still...

Went for lunch with 4 business colleagues. Had a friendly and efficient server. The lunch was ruined by them allowing a couple to sit with a large dog that barked loudly every time anyone walked up the stairs - so once a minute, loudly enough...

Went there for a dinner with my bestie. Very nice place to eat. Bryony who served us was super amazing. Very polite and helpful. I work as a waitress myself so appreciate her hard work

Really nice friendly burger joint. Bit of an “industrial zone” feel to it. Very friendly staff. The katsu burger is to die for!

Went for the BBQ "Rib" dish. Menu is misleading as it comes across as a BBQ meat dish when in fact its just a bit of meat in a burger. My error I guess but the waitress was damn rude about it when I bought...

This is the 3rd time I have been disappointed here and can guarantee that I will now never come back. We went there as part of a large group for a leaving do. We had all pre-ordered the food prior to the booking. The waiter...

Attentive staff. Couldn’t have done more to make us and our 10 month old any more welcome. We both had burgers and halloumi topped fries. Both delicious. The waitress, without us asking, bought over an extra bowl for our girl so we could pop food...

We loved our meal at Hub Box Exeter. The restaurant has kept the menu simple but the food quality and service were excellent. The burgers we had were very tasty with slightly different extras/sauces and the portions of fries were good value for money! It...

Service and restaurant were both good, but the food was average. The sweet potato fries were cooked within an inch of their lives, and the onion rings looked great but were just pure batter (onions were frazzled). Burger was nice but nothing special. Thankfully portions...

We would recommend this place to everyone. Staff were friendly, everything was clearly displayed and easily understood. It was busy, buzzing....... food tasted good and I can see why. Will come again and recommend

We came back for dinner with the offer of two burgers and two chips for free due to a previous bad experience. This experience wasn't bad, but not great either. Waitresses were friendly but forgot a few things and it took 20 minutes for our...

Had a delicious meal at hub box, It was super busy and all the staff work really hard. I would also like to thank the waiter that ran after me down the road as I left my phone on the table. Brilliant service will definitely...

A long wait for below par lunch was the result of our visit to Hub Box in Exeter. An hour to produce 2 burgers in a restaurant that wasn’t busy simply won’t do these days. The place itself is pleasant enough, the staff are welcoming...

Really great food but the service by Hatz was by far the best part of our night! Really lovely girl and hard worker! Thank you so much!

We called in for lunch, lovely vibe, great service and beautiful cooked burgers. We will be back again.

the staff acted awfully. we were kicked from our table reservation 1 entire hour early. disgraceful. our table of 5 was swarmed by impatient, unfriendly staff. they completely underestimated a group of 16 year old girls and their skills in mathematics (figuring out how to...

Me and a group of 6 friends went to Hubbox yesterday evening for a celebratory meal. The food was perfect, and our waiter, Viking, was probably the loveliest and friendliest waiter I’ve ever had. We’ll definitely be back!

Shopping visit so met with friends here. Restaurant busy so had to book and return an hour later. We’re given a warm welcome and shown to a table upstairs. Food took an hour to arrive which was ok as we were chatting, however, this was...

Visited Exeter and thought we would try this restaurant. I had a passion fruit flavoured drink which was amazing. When our food arrived it wasn’t hot however the staff were more than happy to rectify this which they did and recooked our meal which was...

Popped in here for just coffee today. Friendly staff and it seems like a fun place. We were pleasantly surprised as the coffee was really good. We are fussy about our coffees and really appreciated such a goof cup of coffee, Definitely a place to...

Really enjoyed our visit, the kids loved absolutely everything which can be a rarety. Little disappointed in the portion of sweet potato fries for £5 but everything was delicious so it didn't feel right to complain!

A group of 14 of us visited on a busy Sunday. We pre ordered our burgers and were not disappointed. Food came out quickly and all just tasted amazing! We had the best service from Viking and all would visit again!

We came to visit Hubbox today and the food and service did not disappoint. From the minute we sat down we had very service from a gent called Viking and he was great from beginning to end and the food was amazing, as a vegetarian...

A warm welcome was given and we were allowed to be seated early, drinks order was taken promptly and brought to the table in a timely manner. Our server Viking was the most welcoming, genuinely nice guy. Food was delicious, highlight was the mother Clucker...

Visited midweek with daughter. Not very busy. Nice relaxed atmosphere. Service was good - unobtrusive but friendly. Food was great - burger with all the trimmings and pork chop which was cooked to a turn. Will definitely return. My daughter will try in evenings too....